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From: <rcruz@sapasequipment.com>
To: "'Joey Redovich'" <JRedovich@seal-us.com>
Cc: "'Diane Villanueva'" <DVillanueva@seal-us.com>
References: <07dc01da7eff$9acb35a0$d061a0e0$@sapasequipment.com> <BY5PR03MB52985BDA3F907988C366CDB2F0362@BY5PR03MB5298.namprd03.prod.outlook.com> <DM6PR03MB48576D1B2E743E8DE26A822CE7352@DM6PR03MB4857.namprd03.prod.outlook.com>
In-Reply-To: <DM6PR03MB48576D1B2E743E8DE26A822CE7352@DM6PR03MB4857.namprd03.prod.outlook.com>
Subject: RE: Software to run our AA3 Analytical system 
Date: Tue, 26 Mar 2024 14:57:53 -0500
Message-ID: <0a7301da7fb7$e5f74060$b1e5c120$@sapasequipment.com>
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Hi Joey

Can you speak now?

From: Joey Redovich <JRedovich@seal-us.com> 
Sent: Tuesday, March 26, 2024 2:53 PM
To: rcruz@sapasequipment.com
Cc: Diane Villanueva <DVillanueva@seal-us.com>
Subject: RE: Software to run our AA3 Analytical system

Hi Richard,

I apologize that it took an extra day for this to get to me, but this is
not as simple as we send a software key to you to get up and running.

What does your schedule look like this week?  Would you have time for a
quick phone call to discuss the options going forward?

Best regards,

Joey Redovich

SEAL Analytical | Technical Sales & Product Manager

6501 West Donges Bay Road, Mequon, WI 53092

Office: 262.241.7900 x217 | Tech Support: 262.241.5772

<mailto:jredovich@seal-us.com> jredovich@seal-us.com |
<http://www.seal-analytical.com/> www.seal-analytical.com

From: rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com>
<rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com> > 
Sent: Monday, March 25, 2024 4:59 PM
To: Tech Support <techsupport@seal-us.com <mailto:techsupport@seal-us.com>
>
Subject: Software to run our AA3 Analytical system

Hello Tech Support/Meg

Thanks for taking my call earlier today.  As discussed, I own the
following AA3 and am needing the software to run as we apparently we lost
during transport.  I don't necessarily need the latest version but rather
any version that will operate my equipment.

Thanks for your support and look forwards to hearing from you,

Richard Curz

Sapas LLC

5602 Verona Ridge Dr

Fulshear TX 77441

713-502-3780

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<html xmlns:v=3D"urn:schemas-microsoft-com:vml" =
xmlns:o=3D"urn:schemas-microsoft-com:office:office" =
xmlns:w=3D"urn:schemas-microsoft-com:office:word" =
xmlns:m=3D"http://schemas.microsoft.com/office/2004/12/omml" =
xmlns=3D"http://www.w3.org/TR/REC-html40"><head><meta =
http-equiv=3DContent-Type content=3D"text/html; =
charset=3Dus-ascii"><meta name=3DGenerator content=3D"Microsoft Word 15 =
(filtered medium)"><style></style></head><body lang=3DEN-US =
link=3D"#0563C1" vlink=3D"#954F72" style=3D'word-wrap:break-word'><div =
class=3DWordSection1>Hi Joey<o:p></o:p><o:p>&nbsp;</o:p>Can you =
speak now?&nbsp; <o:p></o:p><o:p>&nbsp;</o:p><div><div =
style=3D'border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in =
0in 0in'>From: Joey Redovich =
&lt;JRedovich@seal-us.com&gt; Sent: Tuesday, March 26, 2024 =
2:53 PM To: rcruz@sapasequipment.com Cc: Diane =
Villanueva &lt;DVillanueva@seal-us.com&gt; Subject: RE: =
Software to run our AA3 Analytical system =
<o:p></o:p></div></div><o:p>&nbsp;</o:p>Hi =
Richard,<o:p></o:p><o:p>&nbsp;</o:p><=
/span>I apologize that =
it took an extra day for this to get to me, but this is not as simple as =
we send a software key to you to get up and =
running.<o:p></o:p><o:p>&nbsp;</o:p><=
/span>What does your =
schedule look like this week?&nbsp; Would you have time for a quick =
phone call to discuss the options going forward?<o:p></o:p><o:p>&nbsp;</o:p><=
/span><div>Best regards, =
<o:p></o:p><o=
:p>&nbsp;</o:p>Joey =
Redovich<o:p></o:p>=
S=
EAL Analytical =
|=
 Technical Sales &amp; Product Manager&=
nbsp;<o:p></o:p>65=
01 West Donges Bay Road, Mequon, WI 53092<o:p></o:p>Of=
fice: 262.241.7900 x217 | Tech Support: 262.241.5772 =
<=
o:p></o:p><=
a href=3D"mailto:jredovich@seal-us.com">jredovich@seal-us.com</a> =
|=
 <a href=3D"http://www.seal-analytical.com/">www.seal-analytical.com</a><=
o:p></o:p></div><o:p>&nbsp;</o:p><=
/span><div><div style=3D'border:none;border-top:solid #E1E1E1 =
1.0pt;padding:3.0pt 0in 0in 0in'>From: <a =
href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a> =
&lt;<a =
href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a>&gt;=
 Sent: Monday, March 25, 2024 4:59 PM To: Tech =
Support &lt;<a =
href=3D"mailto:techsupport@seal-us.com">techsupport@seal-us.com</a>&gt;<b=
r>Subject: Software to run our AA3 Analytical system =
<o:p></o:p></div></div><o:p>&nbsp;</o:p>Hello Tech =
Support/Meg<o:p></o:p><o:p>&nbsp;</o:p>Thanks for taking my call earlier today.&nbsp; As =
discussed, I own the following AA3 and am needing the software to run as =
we apparently we lost during transport.&nbsp; I don&#8217;t necessarily =
need the latest version but rather any version that will operate my =
equipment.&nbsp; <o:p></o:p><o:p>&nbsp;</o:p>Thanks for =
your support and look forwards to hearing from you,<o:p></o:p><o:p>&nbsp;</o:p>Richard =
Curz<o:p></o:p>Sapas LLC<o:p></o:p>5602 Verona Ridge Dr<o:p></o:p>Fulshear TX 77441<o:p></o:p>713-502-3780<o:p></o:p></div></body></html>
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