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From: <rcruz@sapasequipment.com>
To: "'Roman Schoener'" <roman.a.schoener@inimmune.com>
References: <PO365SMTP01qoMIOGCv0000b567@mess5.avantorsciences.com> 
In-Reply-To: 
Subject: RE: [.TPN-543724.] - Calls*VB - 22.03.2024
Date: Wed, 27 Mar 2024 07:28:28 -0500
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Good morning Roman,

I had to drop off some equipment yesterday afternoon and unfortunately
couldn�t generate the return label.  I am dong that now and will request
today pick up.

Thanks and label forthcoming, Rich

From: rcruz@sapasequipment.com <rcruz@sapasequipment.com>
Sent: Tuesday, March 26, 2024 2:08 PM
To: 'Roman Schoener' <roman.a.schoener@inimmune.com>
Subject: RE: [.TPN-543724.] - Calls*VB - 22.03.2024

Roman,

I think you have gone �beyond the call of duty� testing this unit.  So, my
suggestion is to send the unit back and my techs will fully check and
hopefully repair( we doubt its anything major).   We would make it a
priority to send back to you asap.

Do you agree?

Rich

From: rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com>
<rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com> >
Sent: Friday, March 22, 2024 6:13 PM
To: 'Roman Schoener' <roman.a.schoener@inimmune.com
<mailto:roman.a.schoener@inimmune.com> >
Subject: RE: [.TPN-543724.] - Calls*VB - 22.03.2024

Section 7.6

No Cooling or Insufficient Cooling

�  Check that the Cooling switch is ON.

�  If the cooling light is not lit, check the control temperature set
point and bath temperature to verify

that cooling is required.

�  Check for low or high line voltage.

�  Check for blocked airflow through ventilation screens.

�  Check ambient air temperature. Refrigeration unit should not be
operated above 32�C ambient

temperature as high air temperature may cause the refrigeration compressor
to temporarily shut

down.

�  Check for excessive heat being transferred to the bath liquid as this
may exceed the cooling

capacity of the refrigeration system.

From: rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com>
<rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com> >
Sent: Friday, March 22, 2024 5:49 PM
To: 'Roman Schoener' <roman.a.schoener@inimmune.com
<mailto:roman.a.schoener@inimmune.com> >
Subject: FW: [.TPN-543724.] - Calls*VB - 22.03.2024

From: TechnicalproductsupportNA@vwr.com
<mailto:TechnicalproductsupportNA@vwr.com>
<TechnicalproductsupportNA@vwr.com
<mailto:TechnicalproductsupportNA@vwr.com> >
Sent: Friday, March 22, 2024 5:47 PM
To: rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com>
Subject: RE: [.TPN-543724.] - Calls*VB - 22.03.2024

Hi Richard,

Please find attached the user manual for model 1160.

Happy to assist!

Best Regards,

Vigneshwaran B.

Technical Product Support NA

VWR, part of Avantor

t: 888 897 5463

TechnicalProductsupportNA@vwr.com
<mailto:TechnicalProductsupportNA@vwr.com>

vwr.com

https://us.vwr.com/store/content/externalContentPage.jsp?path=/en_US/vwr_p
romotions_main.jsp

_____

From : rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com>

Sent : 22/03/2024 22:45:55

To : TechnicalproductsupportNA@vwr.com
<mailto:TechnicalproductsupportNA@vwr.com>

Cc :

Subject : [.TPN-543724.] - Calls*VB - 22.03.2024

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<html xmlns:v=3D"urn:schemas-microsoft-com:vml" =
xmlns:o=3D"urn:schemas-microsoft-com:office:office" =
xmlns:w=3D"urn:schemas-microsoft-com:office:word" =
xmlns:m=3D"http://schemas.microsoft.com/office/2004/12/omml" =
xmlns=3D"http://www.w3.org/TR/REC-html40"><head><meta =
http-equiv=3DContent-Type content=3D"text/html; =
charset=3Diso-8859-1"><meta name=3DGenerator content=3D"Microsoft Word =
15 (filtered medium)"><style></style></head><body lang=3DEN-US =
link=3D"#0563C1" vlink=3D"#954F72" style=3D'word-wrap:break-word'><div =
class=3DWordSection1>Good morning =
Roman,=A0 <o:p></o:p><o:p>&nbsp;</=
o:p>I had to =
drop off some equipment yesterday afternoon and unfortunately =
couldn&#8217;t generate the return label.=A0 I am dong that now and will =
request today pick up.=A0 <o:p></o:p>Thanks and =
label forthcoming, Rich<o:p></o:p><o:p>&nbsp;</=
o:p><div><div style=3D'border:none;border-top:solid #E1E1E1 =
1.0pt;padding:3.0pt 0in 0in 0in'>From:<=
/b> =
rcruz@sapasequipment.com &lt;rcruz@sapasequipment.com&gt; =
 Sent: Tuesday, March 26, 2024 2:08 PM To: 'Roman =
Schoener' &lt;roman.a.schoener@inimmune.com&gt; Subject: RE: =
[.TPN-543724.] - Calls*VB - =
22.03.2024<o:p></o:p></div></div><o:p>&nbsp;</o:p>Roman,&nbsp; =
<o:p></o:p><o:p>&nbsp;</=
o:p>I think you =
have gone &#8220;beyond the call of duty&#8221; testing this unit. =
&nbsp;So, my suggestion is to send the unit back and my techs will fully =
check and hopefully repair( we doubt its anything major).&nbsp;&nbsp; We =
would make it a priority to send back to you =
asap.<o:p></o:p><o:p>&nbsp;</=
o:p>Do you =
agree?<o:p></o:p><o:p>&nbsp;</=
o:p>Rich =
<o:p></o:p><o:p>&nbsp;</=
o:p><div><div style=3D'border:none;border-top:solid #E1E1E1 =
1.0pt;padding:3.0pt 0in 0in 0in'>From:<=
/b> <a =
href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a> =
&lt;<a =
href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a>&gt;=
 Sent: Friday, March 22, 2024 6:13 PM To: 'Roman =
Schoener' &lt;<a =
href=3D"mailto:roman.a.schoener@inimmune.com">roman.a.schoener@inimmune.c=
om</a>&gt; Subject: RE: [.TPN-543724.] - Calls*VB - =
22.03.2024<o:p></o:p></div></div><o:p>&nbsp;</o:p>Section =
7.6<o:p></o:p><o:p>&nbsp;</=
o:p>No Cooling =
or Insufficient Cooling <o:p></o:p>&#8226;&nbsp;=
 Check that the Cooling switch is ON.&nbsp; <o:p></o:p>&#8226;&nbsp;=
 If the cooling light is not lit, check the control temperature set =
point and bath temperature to verify <o:p></o:p>that cooling =
is required. <o:p></o:p>&#8226;&nbsp;=
 Check for low or high line voltage.&nbsp;&nbsp; =
<o:p></o:p>&#8226;&nbsp;=
 Check for blocked airflow through ventilation screens.&nbsp;&nbsp; =
<o:p></o:p>&#8226;&nbsp;=
 Check ambient air temperature. Refrigeration unit should not be =
operated above 32=B0C ambient <o:p></o:p>temperature =
as high air temperature may cause the refrigeration compressor to =
temporarily shut <o:p></o:p>down.&nbsp;&n=
bsp; <o:p></o:p>&#8226;&nbsp;=
 Check for excessive heat being transferred to the bath liquid as this =
may exceed the cooling <o:p></o:p>capacity of =
the refrigeration system.<o:p></o:p><o:p>&nbsp;</=
o:p><o:p>&nbsp;</=
o:p><div><div style=3D'border:none;border-top:solid #E1E1E1 =
1.0pt;padding:3.0pt 0in 0in 0in'>From:<=
/b> <a =
href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a> =
&lt;<a =
href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a>&gt;=
 Sent: Friday, March 22, 2024 5:49 PM To: 'Roman =
Schoener' &lt;<a =
href=3D"mailto:roman.a.schoener@inimmune.com">roman.a.schoener@inimmune.c=
om</a>&gt; Subject: FW: [.TPN-543724.] - Calls*VB - =
22.03.2024<o:p></o:p></div></div><o:p>&nbsp;</o:p><o:p>&nbsp;</=
o:p><o:p>&nbsp;</=
o:p><div style=3D'border:none;border-top:solid #E1E1E1 =
1.0pt;padding:3.0pt 0in 0in 0in'>From:<=
/b> <a =
href=3D"mailto:TechnicalproductsupportNA@vwr.com">Technicalproductsupport=
NA@vwr.com</a> &lt;<a =
href=3D"mailto:TechnicalproductsupportNA@vwr.com">Technicalproductsupport=
NA@vwr.com</a>&gt; Sent: Friday, March 22, 2024 5:47 =
PM To: <a =
href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a> =
Subject: RE: [.TPN-543724.] - Calls*VB - =
22.03.2024<o:p></o:p></div><o:p>&nbsp;</o:p><div>Hi Richard, Please find =
attached the user manual for model 1160. Happy to =
assist!<o:p></o:p>&nbsp;<o:p></o:p>Best Regards,<o:p></o:p>Vigneshwaran B.&nbsp;<o:p></o:p>Technical Product Support =
NA<o:p></o:p>VWR, part of Avantor<o:p></o:p>&nbsp;=
<o:p></o:p>t:&nbsp;=
888 897 =
5463<o:p></o:p><a =
href=3D"mailto:TechnicalProductsupportNA@vwr.com">TechnicalProductsupport=
NA@vwr.com</a><o:p></o:p>vwr.com<o:p></o:p><a =
href=3D"https://us.vwr.com/store/content/externalContentPage.jsp?path=3D/=
en_US/vwr_promotions_main.jsp">https://us.vwr.com/store/content/externalC=
ontentPage.jsp?path=3D/en_US/vwr_promotions_main.jsp</a><o:p></o:p>&nbsp;=
<o:p></o:p>&nbsp;=
<o:p></o:p><div =
class=3DMsoNormal align=3Dcenter style=3D'text-align:center'><hr size=3D1 width=3D"100%" =
align=3Dcenter></div>From : <a =
href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a><o:p=
></o:p>Sent : 22/03/2024 =
22:45:55<o:p></o:p>To : <a =
href=3D"mailto:TechnicalproductsupportNA@vwr.com">Technicalproductsupport=
NA@vwr.com</a><o:p></o:p>Cc : =
<o:p></o:p>Subject : [.TPN-543724.] - Calls*VB - =
22.03.2024<o:p></o:p><o:p>&nbsp;</o:p></div></=
div></body></html>
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