Da

✏️ Editing: 1713546068.M861863P2381074.aristoteles.x5servers.net,S=26636,W=27386:2,S

From: <rcruz@sapasequipment.com>
To: "'nina white'" <ninaw4570@yahoo.com>
References: <05a701da9261$cdb2c8a0$691859e0$@sapasequipment.com> <6312204D-0C04-4F73-84D9-AF177926EF98@yahoo.com>
In-Reply-To: <6312204D-0C04-4F73-84D9-AF177926EF98@yahoo.com>
Subject: RE: Charge 
Date: Fri, 19 Apr 2024 12:01:04 -0500
Message-ID: <06c301da927b$2c331970$84994c50$@sapasequipment.com>
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Thanks and have a great weekend 😊

From: nina white <ninaw4570@yahoo.com>
Sent: Friday, April 19, 2024 11:21 AM
To: rcruz@sapasequipment.com
Subject: Re: Charge

Good Morning,

The claim was submitted for overpayment

Nina White

On Apr 19, 2024, at 8:59 AM, rcruz@sapasequipment.com 
<mailto:rcruz@sapasequipment.com>  wrote:

Good morning,

Just a friendly reminder….

From: rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com> 
<rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com> >
Sent: Thursday, April 18, 2024 8:13 AM
To: 'nina white' <ninaw4570@yahoo.com <mailto:ninaw4570@yahoo.com> >
Subject: RE: Charge

As always, thanks for your support.

Best,

Richard Cruz

Owner

<image001.gif>

713-502-3780

<image002.gif>

<mailto:amora@sapasequipment.com> rcruz@sapasequipment.com

<image003.gif>

<http://www.sapasequipment.com> www.sapasequipment.com

<image004.png>

From: nina white <ninaw4570@yahoo.com <mailto:ninaw4570@yahoo.com> >
Sent: Wednesday, April 17, 2024 8:47 PM
To: rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com>
Subject: Re: Charge

Yes Sir I will submit it tomorrow

Nina White

On Apr 17, 2024, at 7:24 PM, rcruz@sapasequipment.com 
<mailto:rcruz@sapasequipment.com>  wrote:

OK, can you do it this week?

From: nina white <ninaw4570@yahoo.com <mailto:ninaw4570@yahoo.com> >
Sent: Wednesday, April 17, 2024 7:14 PM
To: rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com>
Subject: Re: Charge

I have to file an overcharge claim

Nina White

On Apr 17, 2024, at 3:53 PM, rcruz@sapasequipment.com 
<mailto:rcruz@sapasequipment.com>  wrote:

Hi Nina,

I have yet to see the credit/refund for  $197.70 as we discussed.

Can you please confirm?

Thank you,

Richard

Richard Cruz

Owner

<image001.gif>

713-502-3780

<image002.gif>

<mailto:amora@sapasequipment.com> rcruz@sapasequipment.com

<image003.gif>

<http://www.sapasequipment.com> www.sapasequipment.com

<image004.png>

From: nina white <ninaw4570@yahoo.com <mailto:ninaw4570@yahoo.com> >
Sent: Tuesday, April 2, 2024 9:57 AM
To: rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com>
Subject: Re: Charge

This delivered to you

Nina White

On Apr 2, 2024, at 9:56 AM, nina white <ninaw4570@yahoo.com 
<mailto:ninaw4570@yahoo.com> > wrote:

Ok that is an Inside Delivery are you stating the service was not done?

Nina White

On Apr 2, 2024, at 9:55 AM, rcruz@sapasequipment.com 
<mailto:rcruz@sapasequipment.com>  wrote:

No, was charged $197.70.

From: nina white <ninaw4570@yahoo.com <mailto:ninaw4570@yahoo.com> >
Sent: Tuesday, April 2, 2024 9:52 AM
To: rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com>
Subject: Re: Charge

It’s the Limited Access of $29 correct?

Nina White

On Apr 2, 2024, at 9:45 AM, rcruz@sapasequipment.com 
<mailto:rcruz@sapasequipment.com>  wrote:

From: rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com> 
<rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com> >
Sent: Friday, March 22, 2024 10:52 AM
To: 'Kimberly Rutter' <kimberly.rutter@rlcarriers.com 
<mailto:kimberly.rutter@rlcarriers.com> >
Cc: 'Nina White' <nina.white@rlcarriers.com 
<mailto:nina.white@rlcarriers.com> >
Subject: FW: Charge

Hi Kimberly,

Can you please look into this.  The explanation is noted below.

Thanks,

Richard Cruz

Owner

<image001.gif>

713-502-3780

<image002.gif>

<mailto:amora@sapasequipment.com> rcruz@sapasequipment.com

<image003.gif>

<http://www.sapasequipment.com> www.sapasequipment.com

<image004.png>

From: rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com> 
<rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com> >
Sent: Tuesday, March 19, 2024 8:02 AM
To: 'Nina White' <nina.white@rlcarriers.com 
<mailto:nina.white@rlcarriers.com> >
Subject: Charge

Good morning Nina,

Trust this email finds you well.  Please note I was incorrectly charged 
$197.70 “Limited access delivery fee”.  The delivery address was at our site 
in Katy where all our deliveries are dropped off and picked up. As you know, 
we always request a box truck but in those few cases where you send a 18 
wheeler we will meet the driver outside the gate( even though 18 wheelers 
drop off every day).

This was a new driver.

Thanks for resolving,

Richard

Richard Cruz

Owner

<image001.gif>

713-502-3780

<image002.gif>

<mailto:amora@sapasequipment.com> rcruz@sapasequipment.com

<image003.gif>

<http://www.sapasequipment.com> www.sapasequipment.com

<image004.png>

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<html xmlns:v=3D"urn:schemas-microsoft-com:vml" =
xmlns:o=3D"urn:schemas-microsoft-com:office:office" =
xmlns:w=3D"urn:schemas-microsoft-com:office:word" =
xmlns:m=3D"http://schemas.microsoft.com/office/2004/12/omml" =
xmlns=3D"http://www.w3.org/TR/REC-html40"><head><meta =
http-equiv=3DContent-Type content=3D"text/html; charset=3Dutf-8"><meta =
name=3DGenerator content=3D"Microsoft Word 15 (filtered =
medium)"><style></style></head><body lang=3DEN-US =
link=3D"#0563C1" vlink=3Dpurple style=3D'word-wrap:break-word'><div =
class=3DWordSection1><p class=3DMsoNormal>Thanks and have a great =
weekend <span style=3D'font-family:"Segoe UI =
Emoji",sans-serif'>&#128522;</span> <o:p></o:p></p><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p><div><div =
style=3D'border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in =
0in 0in'><p class=3DMsoNormal><b>From:</b> nina white =
&lt;ninaw4570@yahoo.com&gt; <br><b>Sent:</b> Friday, April 19, 2024 =
11:21 AM<br><b>To:</b> rcruz@sapasequipment.com<br><b>Subject:</b> Re: =
Charge <o:p></o:p></p></div></div><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p><p class=3DMsoNormal>Good =
Morning,<span style=3D'font-size:12.0pt'><o:p></o:p></span></p><div><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p></div><div><p =
class=3DMsoNormal>The claim was submitted for =
overpayment&nbsp;<o:p></o:p></p><div><p class=3DMsoNormal>Nina =
White&nbsp;<o:p></o:p></p></div><div><p =
class=3DMsoNormal><br><br><o:p></o:p></p><blockquote =
style=3D'margin-top:5.0pt;margin-bottom:5.0pt'><p class=3DMsoNormal =
style=3D'margin-bottom:12.0pt'>On Apr 19, 2024, at 8:59=E2=80=AFAM, <a =
href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a> =
wrote:<o:p></o:p></p></blockquote></div><blockquote =
style=3D'margin-top:5.0pt;margin-bottom:5.0pt'><div><p =
class=3DMsoNormal>=EF=BB=BF<span =
style=3D'font-size:12.0pt;font-family:"Aptos",sans-serif'><o:p></o:p></sp=
an></p><p class=3DMsoNormal>Good morning, <o:p></o:p></p><p =
class=3DMsoNormal>&nbsp;<o:p></o:p></p><p class=3DMsoNormal>Just a =
friendly reminder=E2=80=A6.<o:p></o:p></p><p =
class=3DMsoNormal>&nbsp;<o:p></o:p></p><p =
class=3DMsoNormal>&nbsp;<o:p></o:p></p><p =
class=3DMsoNormal>&nbsp;<o:p></o:p></p><div><div =
style=3D'border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in =
0in 0in'><p class=3DMsoNormal><b>From:</b> <a =
href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a> =
&lt;<a =
href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a>&gt;=
 <br><b>Sent:</b> Thursday, April 18, 2024 8:13 AM<br><b>To:</b> 'nina =
white' &lt;<a =
href=3D"mailto:ninaw4570@yahoo.com">ninaw4570@yahoo.com</a>&gt;<br><b>Sub=
ject:</b> RE: Charge <o:p></o:p></p></div></div><p =
class=3DMsoNormal>&nbsp;<o:p></o:p></p><p class=3DMsoNormal>As always, =
thanks for your support. <o:p></o:p></p><p =
class=3DMsoNormal>&nbsp;<o:p></o:p></p><p class=3DMsoNormal>Best, =
<o:p></o:p></p><p class=3DMsoNormal>&nbsp;<o:p></o:p></p><p =
class=3DMsoNormal><span lang=3DES-MX =
style=3D'font-size:10.0pt;font-family:"Arial",sans-serif'>Richard =
Cruz</span><o:p></o:p></p><p class=3DMsoNormal><span lang=3DES-MX =
style=3D'font-size:10.0pt;font-family:"Arial",sans-serif'>Owner</span><o:=
p></o:p></p><p class=3DMsoNormal><span lang=3DES-MX =
style=3D'font-size:10.0pt;font-family:"Arial",sans-serif'>&nbsp;</span><o=
:p></o:p></p><div><p class=3DMsoNormal><span =
style=3D'font-size:10.0pt;font-family:"Aptos",sans-serif'>&lt;image001.gi=
f&gt;<o:p></o:p></span></p></div><p class=3DMsoNormal><span lang=3DES-MX =
style=3D'font-size:10.0pt;font-family:"Arial",sans-serif'>&nbsp; =
713-502-3780</span><span =
style=3D'font-size:12.0pt;font-family:"Aptos",sans-serif'><o:p></o:p></sp=
an></p><div><p class=3DMsoNormal><span =
style=3D'font-size:10.0pt;font-family:"Arial",sans-serif'>&lt;image002.gi=
f&gt;<o:p></o:p></span></p></div><p class=3DMsoNormal><span lang=3DES-MX =
style=3D'font-size:10.0pt;font-family:"Arial",sans-serif'>&nbsp; =
</span><span =
style=3D'font-size:12.0pt;font-family:"Aptos",sans-serif'><a =
href=3D"mailto:amora@sapasequipment.com"><span lang=3DES-MX =
style=3D'font-size:10.0pt;font-family:"Arial",sans-serif'>rcruz@sapasequi=
pment.com</span></a><o:p></o:p></span></p><div><p =
class=3DMsoNormal><span =
style=3D'font-size:12.0pt;font-family:"Aptos",sans-serif'>&lt;image003.gi=
f&gt;<o:p></o:p></span></p></div><p class=3DMsoNormal><span =
style=3D'font-size:10.0pt;font-family:"Arial",sans-serif'>&nbsp; =
</span><span =
style=3D'font-size:12.0pt;font-family:"Aptos",sans-serif'><a =
href=3D"http://www.sapasequipment.com"><span =
style=3D'font-size:10.0pt;font-family:"Arial",sans-serif'>www.sapasequipm=
ent.com</span></a><o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:10.0pt;font-family:"Arial",sans-serif'>&nbsp;</span><o=
:p></o:p></p><div><p class=3DMsoNormal><span =
style=3D'font-size:10.0pt;font-family:"Arial",sans-serif'>&lt;image004.pn=
g&gt;<o:p></o:p></span></p></div><p =
class=3DMsoNormal>&nbsp;<o:p></o:p></p><p =
class=3DMsoNormal>&nbsp;<o:p></o:p></p><p =
class=3DMsoNormal>&nbsp;<o:p></o:p></p><div><div =
style=3D'border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in =
0in 0in'><p class=3DMsoNormal><b>From:</b> nina white &lt;<a =
href=3D"mailto:ninaw4570@yahoo.com">ninaw4570@yahoo.com</a>&gt; =
<br><b>Sent:</b> Wednesday, April 17, 2024 8:47 PM<br><b>To:</b> <a =
href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a><br>=
<b>Subject:</b> Re: Charge <o:p></o:p></p></div></div><p =
class=3DMsoNormal>&nbsp;<o:p></o:p></p><p class=3DMsoNormal>Yes Sir I =
will submit it tomorrow&nbsp;<o:p></o:p></p><div><p =
class=3DMsoNormal>Nina White&nbsp;<o:p></o:p></p></div><div><p =
class=3DMsoNormal =
style=3D'margin-bottom:12.0pt'>&nbsp;<o:p></o:p></p><blockquote =
style=3D'margin-top:5.0pt;margin-bottom:5.0pt'><p class=3DMsoNormal =
style=3D'margin-bottom:12.0pt'>On Apr 17, 2024, at 7:24=E2=80=AFPM, <a =
href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a> =
wrote:<o:p></o:p></p></blockquote></div><blockquote =
style=3D'margin-top:5.0pt;margin-bottom:5.0pt'><div><p =
class=3DMsoNormal>=EF=BB=BF<o:p></o:p></p><p class=3DMsoNormal>OK, can =
you do it this week?&nbsp; <o:p></o:p></p><p =
class=3DMsoNormal>&nbsp;<o:p></o:p></p><div><div =
style=3D'border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in =
0in 0in'><p class=3DMsoNormal><b>From:</b> nina white &lt;<a =
href=3D"mailto:ninaw4570@yahoo.com">ninaw4570@yahoo.com</a>&gt; =
<br><b>Sent:</b> Wednesday, April 17, 2024 7:14 PM<br><b>To:</b> <a =
href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a><br>=
<b>Subject:</b> Re: Charge <o:p></o:p></p></div></div><p =
class=3DMsoNormal>&nbsp;<o:p></o:p></p><p class=3DMsoNormal>I have to =
file an overcharge claim&nbsp;<o:p></o:p></p><div><p =
class=3DMsoNormal>Nina White&nbsp;<o:p></o:p></p></div><div><p =
class=3DMsoNormal =
style=3D'margin-bottom:12.0pt'><br><br><br><o:p></o:p></p><blockquote =
style=3D'margin-top:5.0pt;margin-bottom:5.0pt'><p class=3DMsoNormal =
style=3D'margin-bottom:12.0pt'>On Apr 17, 2024, at 3:53=E2=80=AFPM, <a =
href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a> =
wrote:<o:p></o:p></p></blockquote></div><blockquote =
style=3D'margin-top:5.0pt;margin-bottom:5.0pt'><div><p =
class=3DMsoNormal>=EF=BB=BF<o:p></o:p></p><p class=3DMsoNormal>Hi =
Nina,&nbsp; <o:p></o:p></p><p class=3DMsoNormal>&nbsp;<o:p></o:p></p><p =
class=3DMsoNormal>I have yet to see the credit/refund for&nbsp; $197.70 =
as we discussed.<o:p></o:p></p><p =
class=3DMsoNormal>&nbsp;<o:p></o:p></p><p class=3DMsoNormal>Can you =
please confirm?&nbsp; <o:p></o:p></p><p =
class=3DMsoNormal>&nbsp;<o:p></o:p></p><p class=3DMsoNormal>Thank =
you,<o:p></o:p></p><p class=3DMsoNormal>Richard<o:p></o:p></p><p =
class=3DMsoNormal>&nbsp;<span lang=3DES-MX =
style=3D'font-size:10.0pt;font-family:"Arial",sans-serif'>Richard =
Cruz</span><o:p></o:p></p><p class=3DMsoNormal><span lang=3DES-MX =
style=3D'font-size:10.0pt;font-family:"Arial",sans-serif'>Owner</span><o:=
p></o:p></p><p class=3DMsoNormal><span lang=3DES-MX =
style=3D'font-size:10.0pt;font-family:"Arial",sans-serif'>&nbsp;</span><o=
:p></o:p></p><div><p class=3DMsoNormal><span =
style=3D'font-size:10.0pt;font-family:"Aptos",sans-serif'>&lt;image001.gi=
f&gt;</span><o:p></o:p></p></div><p class=3DMsoNormal><span lang=3DES-MX =
style=3D'font-size:10.0pt;font-family:"Arial",sans-serif'>&nbsp; =
713-502-3780</span><o:p></o:p></p><div><p class=3DMsoNormal><span =
style=3D'font-size:10.0pt;font-family:"Arial",sans-serif'>&lt;image002.gi=
f&gt;</span><o:p></o:p></p></div><p class=3DMsoNormal><span lang=3DES-MX =
style=3D'font-size:10.0pt;font-family:"Arial",sans-serif'>&nbsp; =
</span><span =
style=3D'font-size:12.0pt;font-family:"Aptos",sans-serif'><a =
href=3D"mailto:amora@sapasequipment.com"><span lang=3DES-MX =
style=3D'font-size:10.0pt;font-family:"Arial",sans-serif'>rcruz@sapasequi=
pment.com</span></a></span><o:p></o:p></p><div><p =
class=3DMsoNormal><span =
style=3D'font-size:12.0pt;font-family:"Aptos",sans-serif'>&lt;image003.gi=
f&gt;</span><o:p></o:p></p></div><p class=3DMsoNormal><span =
style=3D'font-size:10.0pt;font-family:"Arial",sans-serif'>&nbsp; =
</span><span =
style=3D'font-size:12.0pt;font-family:"Aptos",sans-serif'><a =
href=3D"http://www.sapasequipment.com"><span =
style=3D'font-size:10.0pt;font-family:"Arial",sans-serif'>www.sapasequipm=
ent.com</span></a></span><o:p></o:p></p><p class=3DMsoNormal><span =
style=3D'font-size:10.0pt;font-family:"Arial",sans-serif'>&nbsp;</span><o=
:p></o:p></p><div><p class=3DMsoNormal><span =
style=3D'font-size:10.0pt;font-family:"Arial",sans-serif'>&lt;image004.pn=
g&gt;</span><o:p></o:p></p></div><p =
class=3DMsoNormal>&nbsp;<o:p></o:p></p><p =
class=3DMsoNormal>&nbsp;<o:p></o:p></p><div><div =
style=3D'border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in =
0in 0in'><p class=3DMsoNormal><b>From:</b> nina white &lt;<a =
href=3D"mailto:ninaw4570@yahoo.com">ninaw4570@yahoo.com</a>&gt; =
<br><b>Sent:</b> Tuesday, April 2, 2024 9:57 AM<br><b>To:</b> <a =
href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a><br>=
<b>Subject:</b> Re: Charge <o:p></o:p></p></div></div><p =
class=3DMsoNormal>&nbsp;<o:p></o:p></p><p class=3DMsoNormal>This =
delivered to you&nbsp;<o:p></o:p></p><div><p class=3DMsoNormal>Nina =
White&nbsp;<o:p></o:p></p></div><div><p class=3DMsoNormal =
style=3D'margin-bottom:12.0pt'><br><br><br><br><o:p></o:p></p><blockquote=
 style=3D'margin-top:5.0pt;margin-bottom:5.0pt'><p class=3DMsoNormal =
style=3D'margin-bottom:12.0pt'>On Apr 2, 2024, at 9:56=E2=80=AFAM, nina =
white &lt;<a =
href=3D"mailto:ninaw4570@yahoo.com">ninaw4570@yahoo.com</a>&gt; =
wrote:<o:p></o:p></p></blockquote></div><blockquote =
style=3D'margin-top:5.0pt;margin-bottom:5.0pt'><div><p =
class=3DMsoNormal>=EF=BB=BFOk that is an Inside Delivery are you stating =
the service was not done?<o:p></o:p></p><div><p class=3DMsoNormal>Nina =
White&nbsp;<o:p></o:p></p></div><div><p class=3DMsoNormal =
style=3D'margin-bottom:12.0pt'><br><br><br><br><o:p></o:p></p><blockquote=
 style=3D'margin-top:5.0pt;margin-bottom:5.0pt'><p class=3DMsoNormal =
style=3D'margin-bottom:12.0pt'>On Apr 2, 2024, at 9:55=E2=80=AFAM, <a =
href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a> =
wrote:<o:p></o:p></p></blockquote></div><blockquote =
style=3D'margin-top:5.0pt;margin-bottom:5.0pt'><div><p =
class=3DMsoNormal>=EF=BB=BF<o:p></o:p></p><p class=3DMsoNormal>No, was =
charged $197.70.&nbsp; <o:p></o:p></p><p =
class=3DMsoNormal>&nbsp;<o:p></o:p></p><p =
class=3DMsoNormal>BR<o:p></o:p></p><p =
class=3DMsoNormal>&nbsp;<o:p></o:p></p><div><div =
style=3D'border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in =
0in 0in'><p class=3DMsoNormal><b>From:</b> nina white &lt;<a =
href=3D"mailto:ninaw4570@yahoo.com">ninaw4570@yahoo.com</a>&gt; =
<br><b>Sent:</b> Tuesday, April 2, 2024 9:52 AM<br><b>To:</b> <a =
href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a><br>=
<b>Subject:</b> Re: Charge <o:p></o:p></p></div></div><p =
class=3DMsoNormal>&nbsp;<o:p></o:p></p><p class=3DMsoNormal>It=E2=80=99s =
the Limited Access of $29 correct?<o:p></o:p></p><div><p =
class=3DMsoNormal>Nina White&nbsp;<o:p></o:p></p></div><div><p =
class=3DMsoNormal =
style=3D'margin-bottom:12.0pt'><br><br><br><br><br><o:p></o:p></p><blockq=
uote style=3D'margin-top:5.0pt;margin-bottom:5.0pt'><p class=3DMsoNormal =
style=3D'margin-bottom:12.0pt'>On Apr 2, 2024, at 9:45=E2=80=AFAM, <a =
href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a> =
wrote:<o:p></o:p></p></blockquote></div><blockquote =
style=3D'margin-top:5.0pt;margin-bottom:5.0pt'><div><p =
class=3DMsoNormal>=EF=BB=BF<o:p></o:p></p><p =
class=3DMsoNormal>&nbsp;<o:p></o:p></p><p =
class=3DMsoNormal>&nbsp;<o:p></o:p></p><div><div =
style=3D'border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in =
0in 0in'><p class=3DMsoNormal><b>From:</b> <a =
href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a> =
&lt;<a =
href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a>&gt;=
 <br><b>Sent:</b> Friday, March 22, 2024 10:52 AM<br><b>To:</b> =
'Kimberly Rutter' &lt;<a =
href=3D"mailto:kimberly.rutter@rlcarriers.com">kimberly.rutter@rlcarriers=
.com</a>&gt;<br><b>Cc:</b> 'Nina White' &lt;<a =
href=3D"mailto:nina.white@rlcarriers.com">nina.white@rlcarriers.com</a>&g=
t;<br><b>Subject:</b> FW: Charge <o:p></o:p></p></div></div><p =
class=3DMsoNormal>&nbsp;<o:p></o:p></p><p class=3DMsoNormal>Hi =
Kimberly,<o:p></o:p></p><p class=3DMsoNormal>&nbsp;<o:p></o:p></p><p =
class=3DMsoNormal>Can you please look into this.&nbsp; The explanation =
is noted below.<o:p></o:p></p><p =
class=3DMsoNormal>&nbsp;<o:p></o:p></p><p =
class=3DMsoNormal>Thanks,<o:p></o:p></p><p =
class=3DMsoNormal>&nbsp;<o:p></o:p></p><p class=3DMsoNormal><span =
lang=3DES-MX =
style=3D'font-size:10.0pt;font-family:"Arial",sans-serif'>Richard =
Cruz</span><o:p></o:p></p><p class=3DMsoNormal><span lang=3DES-MX =
style=3D'font-size:10.0pt;font-family:"Arial",sans-serif'>Owner</span><o:=
p></o:p></p><p class=3DMsoNormal><span lang=3DES-MX =
style=3D'font-size:10.0pt;font-family:"Arial",sans-serif'>&nbsp;</span><o=
:p></o:p></p><div><p class=3DMsoNormal><span =
style=3D'font-size:10.0pt;font-family:"Aptos",sans-serif'>&lt;image001.gi=
f&gt;</span><o:p></o:p></p></div><p class=3DMsoNormal><span lang=3DES-MX =
style=3D'font-size:10.0pt;font-family:"Arial",sans-serif'>&nbsp; =
713-502-3780</span><o:p></o:p></p><div><p class=3DMsoNormal><span =
style=3D'font-size:10.0pt;font-family:"Arial",sans-serif'>&lt;image002.gi=
f&gt;</span><o:p></o:p></p></div><p class=3DMsoNormal><span lang=3DES-MX =
style=3D'font-size:10.0pt;font-family:"Arial",sans-serif'>&nbsp; =
</span><span =
style=3D'font-size:12.0pt;font-family:"Aptos",sans-serif'><a =
href=3D"mailto:amora@sapasequipment.com"><span lang=3DES-MX =
style=3D'font-size:10.0pt;font-family:"Arial",sans-serif'>rcruz@sapasequi=
pment.com</span></a></span><o:p></o:p></p><div><p =
class=3DMsoNormal><span =
style=3D'font-size:12.0pt;font-family:"Aptos",sans-serif'>&lt;image003.gi=
f&gt;</span><o:p></o:p></p></div><p class=3DMsoNormal><span =
style=3D'font-size:10.0pt;font-family:"Arial",sans-serif'>&nbsp; =
</span><span =
style=3D'font-size:12.0pt;font-family:"Aptos",sans-serif'><a =
href=3D"http://www.sapasequipment.com"><span =
style=3D'font-size:10.0pt;font-family:"Arial",sans-serif;color:windowtext=
;text-decoration:none'>www.sapasequipment.com</span></a></span><o:p></o:p=
></p><p class=3DMsoNormal><span =
style=3D'font-size:10.0pt;font-family:"Arial",sans-serif'>&nbsp;</span><o=
:p></o:p></p><div><p class=3DMsoNormal><span =
style=3D'font-size:10.0pt;font-family:"Arial",sans-serif'>&lt;image004.pn=
g&gt;</span><o:p></o:p></p></div><p =
class=3DMsoNormal>&nbsp;<o:p></o:p></p><p =
class=3DMsoNormal>&nbsp;<o:p></o:p></p><p =
class=3DMsoNormal>&nbsp;<o:p></o:p></p><p =
class=3DMsoNormal>&nbsp;<o:p></o:p></p><div><div =
style=3D'border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in =
0in 0in'><p class=3DMsoNormal><b>From:</b> <a =
href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a> =
&lt;<a =
href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a>&gt;=
 <br><b>Sent:</b> Tuesday, March 19, 2024 8:02 AM<br><b>To:</b> 'Nina =
White' &lt;<a =
href=3D"mailto:nina.white@rlcarriers.com">nina.white@rlcarriers.com</a>&g=
t;<br><b>Subject:</b> Charge <o:p></o:p></p></div></div><p =
class=3DMsoNormal>&nbsp;<o:p></o:p></p><p class=3DMsoNormal>Good morning =
Nina,&nbsp; <o:p></o:p></p><p class=3DMsoNormal>&nbsp;<o:p></o:p></p><p =
class=3DMsoNormal>Trust this email finds you well.&nbsp; <span =
style=3D'background:yellow;mso-highlight:yellow'>Please note I was =
incorrectly charged $197.70 =E2=80=9CLimited access delivery =
fee=E2=80=9D.&nbsp; The delivery address was at our site in Katy where =
all our deliveries are dropped off and picked up. As you know, we always =
request a box truck but in those few cases where you send a 18 wheeler =
we will meet the driver outside the gate( even though 18 wheelers drop =
off every day).</span>&nbsp; <o:p></o:p></p><p =
class=3DMsoNormal>&nbsp;<o:p></o:p></p><p class=3DMsoNormal>This was a =
new driver.&nbsp; <o:p></o:p></p><p =
class=3DMsoNormal>&nbsp;<o:p></o:p></p><p class=3DMsoNormal>Thanks for =
resolving, <o:p></o:p></p><p class=3DMsoNormal>Richard<o:p></o:p></p><p =
class=3DMsoNormal>&nbsp;<o:p></o:p></p><p class=3DMsoNormal><span =
lang=3DES-MX =
style=3D'font-size:10.0pt;font-family:"Arial",sans-serif'>Richard =
Cruz</span><o:p></o:p></p><p class=3DMsoNormal><span lang=3DES-MX =
style=3D'font-size:10.0pt;font-family:"Arial",sans-serif'>Owner</span><o:=
p></o:p></p><p class=3DMsoNormal><span lang=3DES-MX =
style=3D'font-size:10.0pt;font-family:"Arial",sans-serif'>&nbsp;</span><o=
:p></o:p></p><div><p class=3DMsoNormal><span =
style=3D'font-size:10.0pt;font-family:"Aptos",sans-serif'>&lt;image001.gi=
f&gt;</span><o:p></o:p></p></div><p class=3DMsoNormal><span lang=3DES-MX =
style=3D'font-size:10.0pt;font-family:"Arial",sans-serif'>&nbsp; =
713-502-3780</span><o:p></o:p></p><div><p class=3DMsoNormal><span =
style=3D'font-size:10.0pt;font-family:"Arial",sans-serif'>&lt;image002.gi=
f&gt;</span><o:p></o:p></p></div><p class=3DMsoNormal><span lang=3DES-MX =
style=3D'font-size:10.0pt;font-family:"Arial",sans-serif'>&nbsp; =
</span><span =
style=3D'font-size:12.0pt;font-family:"Aptos",sans-serif'><a =
href=3D"mailto:amora@sapasequipment.com"><span lang=3DES-MX =
style=3D'font-size:10.0pt;font-family:"Arial",sans-serif'>rcruz@sapasequi=
pment.com</span></a></span><o:p></o:p></p><div><p =
class=3DMsoNormal><span =
style=3D'font-size:12.0pt;font-family:"Aptos",sans-serif'>&lt;image003.gi=
f&gt;</span><o:p></o:p></p></div><p class=3DMsoNormal><span =
style=3D'font-size:10.0pt;font-family:"Arial",sans-serif'>&nbsp; =
</span><span =
style=3D'font-size:12.0pt;font-family:"Aptos",sans-serif'><a =
href=3D"http://www.sapasequipment.com"><span =
style=3D'font-size:10.0pt;font-family:"Arial",sans-serif;color:windowtext=
;text-decoration:none'>www.sapasequipment.com</span></a></span><o:p></o:p=
></p><p class=3DMsoNormal><span =
style=3D'font-size:10.0pt;font-family:"Arial",sans-serif'>&nbsp;</span><o=
:p></o:p></p><div><p class=3DMsoNormal><span =
style=3D'font-size:10.0pt;font-family:"Arial",sans-serif'>&lt;image004.pn=
g&gt;</span><o:p></o:p></p></div><p =
class=3DMsoNormal>&nbsp;<o:p></o:p></p><p =
class=3DMsoNormal>&nbsp;<o:p></o:p></p><div><p class=3DMsoNormal><span =
style=3D'font-size:12.0pt;font-family:"Aptos",sans-serif'>&lt;Invoice =
$476-284331042.pdf&gt;</span><o:p></o:p></p></div></div></blockquote></di=
v></blockquote></div></blockquote></div></blockquote></div></blockquote><=
/div></blockquote></div></div></body></html>
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