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✏️ Editing: 1714663114.M710300P1709290.aristoteles.x5servers.net,S=70432,W=72069:2,S

From: <rcruz@sapasequipment.com>
To: "'B. Tegner Jacobson'" <bry.tegner@gmail.com>
References: <03f301da8160$64c02b10$2e408130$@sapasequipment.com> <CAMHQUrATWfQmh2Cnm5=9xUt=4soFjy=mzUBG+0QeBebWM_VtDA@mail.gmail.com> <CAMHQUrBJbwBS=ZiM1-OiD5VWg6=fOwfppS+jEC-haRy-bovudg@mail.gmail.com> <023101da8bb3$9fcf9800$df6ec800$@sapasequipment.com> <CAMHQUrAy+HseuqkLxKJYvAU4h9-HRjjeERCM9TbkL2cPtORYbA@mail.gmail.com> <02dd01da8c16$a6430470$f2c90d50$@sapasequipment.com> <CAMHQUrBME8V38DhO+-nGoe2GGNR4gq0--De_Tq7HOMAxc1q5hQ@mail.gmail.com> <035401da8c20$c5c40150$514c03f0$@sapasequipment.com> <CAMHQUrCr79NEy11xQouQpSW51jHtwsWrZ26z+8V447MQJ4+qTQ@mail.gmail.com> <060301da8cf5$32adad50$980907f0$@sapasequipment.com> <CAMHQUrDA=HaUPgOTZ=+KxdHm7x89vx731Fv6Kxc2CkZ3OYbY_g@mail.gmail.com> <06ac01da8d53$3f214d40$bd63e7c0$@sapasequipment.com> <CAMHQUrABE-TfEVQKiGOp-RD2O-PU02Sjdve=rFLzNjcZ3D29Bg@mail.gmail.com> <CAMHQUrBufp2vAyTMPksONcZvmHq-2Nmasg=kjijWT2aOiXaZxA@mail.gmail.com> <095e01da9375$f91ff9d0$eb5fed70$@sapasequipment.com> <CAMHQUrAdisKS6EPswQYo8A4tZqDG=tE5Jwc_E6roOKGxkHK6rA@mail.gmail.com> <025401d
	a99c6$8ca922c0$a5fb6840$@sapasequipment.com> <CAMHQUrDc8k2BOc_yzPS2RMpnduwfJ_uOe6hhnRPZ8qZfGiriEQ@mail.gmail.com> <02ac01da99ce$8d149520$a73dbf60$@sapasequipment.com> <CAMHQUrBsr4rZ6DrYnkYceVppnUtDo-Q9yJ6N4ta0X5oeVuh0XQ@mail.gmail.com> <02e901da9a30$c9965030$5cc2f090$@sapasequipment.com> <CAMHQUrC=-rQF2KhXOjKmAycSze84TPm9d9Bj=ydE8wrNCAyR7g@mail.gmail.com> <048201da9a51$e0b0c2c0$a2124840$@sapasequipment.com> <CAMHQUrBJn8_86P5Hhe3inn=4rNfcyYNw0WetNDcNVg3MS7ap7A@mail.gmail.com>
In-Reply-To: <CAMHQUrBJn8_86P5Hhe3inn=4rNfcyYNw0WetNDcNVg3MS7ap7A@mail.gmail.com>
Subject: RE: TRACKING
Date: Thu, 2 May 2024 10:18:31 -0500
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Hi Tegner,

By way of update, I just got off the phone with Adam at Triumph Industrial 
who confirmed has your unit in its original box.  I am sending them a 
shipping label now with your address.  Will forward you tracking as soon as 
I generate.  Rich

From: B. Tegner Jacobson <bry.tegner@gmail.com>
Sent: Monday, April 29, 2024 11:29 AM
To: rcruz@sapasequipment.com
Subject: Re: TRACKING

Hey Rich,
Thanks for letting me know!

-Tegner

On Mon, Apr 29, 2024 at 10:25 AM <rcruz@sapasequipment.com 
<mailto:rcruz@sapasequipment.com> > wrote:

Hi Tegner,

I spoke to the other customer and they did receive your desktop.  They are 
working on returning it and will keep you posted.   Rich

From: B. Tegner Jacobson <bry.tegner@gmail.com <mailto:bry.tegner@gmail.com> 
 >
Sent: Monday, April 29, 2024 10:07 AM
To: rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com>
Subject: Re: TRACKING

That would be unfortunate, but I understand.
Thanks,

Tegner

On Mon, Apr 29, 2024 at 6:28 AM <rcruz@sapasequipment.com 
<mailto:rcruz@sapasequipment.com> > wrote:

Will do.  We should be able to recover the desktop but just in case we don’t, 
I will send you a agreed $ amount in its place.

Agreed?

Thanks,

Rich

From: B. Tegner Jacobson <bry.tegner@gmail.com <mailto:bry.tegner@gmail.com> 
 >
Sent: Sunday, April 28, 2024 8:37 PM
To: rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com>
Subject: Re: TRACKING

Hey Rich

Yeah I'll use the same box it came in, so just use those dimensions.

-Tegner

On Sun, Apr 28, 2024, 6:45 PM <rcruz@sapasequipment.com 
<mailto:rcruz@sapasequipment.com> > wrote:

Hi Tegner,

Thanks and again my apologies for the confusion.  Can you let me know the 
shipping dimensions?  If you are returning in the same box it arrived, I 
have those dimensions.  I will contact the other customer first thing 
tomorrow morning.

Regards

Rich

From: B. Tegner Jacobson <bry.tegner@gmail.com <mailto:bry.tegner@gmail.com> 
 >
Sent: Sunday, April 28, 2024 7:26 PM
To: rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com>
Subject: Re: TRACKING

Yeah that would be great.

Thanks,

Tegner

On Sun, Apr 28, 2024, 5:48 PM <rcruz@sapasequipment.com 
<mailto:rcruz@sapasequipment.com> > wrote:

I see what happened; he confused the orders and sent yours to the wrong 
customer and their order to your location.  I can contact them tomorrow and 
have them sending to me.   Can you send that unit back to me?  I can forward 
you a return label.  Regardless I will stand behind your missing desktop.

From: B. Tegner Jacobson <bry.tegner@gmail.com <mailto:bry.tegner@gmail.com> 
 >
Sent: Sunday, April 28, 2024 3:34 PM
To: rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com>
Subject: Re: TRACKING

Hey Rich,

Here's the listing that matches and a picture of what I received.

https://www.ebay.com/itm/116029584654

On Sun, Apr 28, 2024, 2:08 PM <rcruz@sapasequipment.com 
<mailto:rcruz@sapasequipment.com> > wrote:

Hi Tegner,

Can you send me a pic of what we sent you?  May be able to identify if they 
shipped your item to wrong customer.

Thanks,

Rich

From: B. Tegner Jacobson <bry.tegner@gmail.com <mailto:bry.tegner@gmail.com> 
 >
Sent: Saturday, April 27, 2024 8:59 PM
To: rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com>
Subject: Re: TRACKING

Hey Rich,
I was just wondering if there was an update on this?

Thanks!

Tegner

On Tue, Apr 23, 2024 at 6:44 AM <rcruz@sapasequipment.com 
<mailto:rcruz@sapasequipment.com> > wrote:

Hi Tegner,

We wil look for it today.  I remember taking it over to the shop and gave it 
to my packer.  It has to be there unless he shipped it out to someone by 
mistake.  Regardless we should be able to locate it.

Again my apologies, Rich

From: B. Tegner Jacobson <bry.tegner@gmail.com <mailto:bry.tegner@gmail.com> 
 >
Sent: Monday, April 22, 2024 1:25 PM
To: rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com>
Subject: Re: TRACKING

Hey Rich,
Any news on the computer?

Thanks,

Tegner

On Sat, Apr 20, 2024 at 4:57 PM B. Tegner Jacobson <bry.tegner@gmail.com 
<mailto:bry.tegner@gmail.com> > wrote:

Sounds good, thanks.

Tegner

On Sat, Apr 20, 2024, 4:56 PM <rcruz@sapasequipment.com 
<mailto:rcruz@sapasequipment.com> > wrote:

Hi Tegner,

I cant believe they screwed up; my apologies.  Let me ask where they left 
computer and get back to you on Monday.

Best

Rich

From: B. Tegner Jacobson <bry.tegner@gmail.com <mailto:bry.tegner@gmail.com> 
 >
Sent: Saturday, April 20, 2024 1:47 PM
To: rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com>
Subject: Re: TRACKING

Hey Rich,
So it seems that a hot water bath was sent instead of the computer, it seems 
to be from another one of your listings:
https://www.ebay.com/itm/116029584654

Would it be possible to return this to you and get the computer (or at least 
the hard drive or software version) instead?
Thanks,
B. Tegner Jacobson

On Sat, Apr 13, 2024 at 3:00 PM B. Tegner Jacobson <bry.tegner@gmail.com 
<mailto:bry.tegner@gmail.com> > wrote:

Yeah, no worries. It wasn't a very fun experience- but it's not something 
I'd blame on you and you really did work to make it right.

On Fri, Apr 12, 2024 at 9:32 PM <rcruz@sapasequipment.com 
<mailto:rcruz@sapasequipment.com> > wrote:

…and just saw your positive feedback; thanks so much!!!  Rich

From: rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com> 
<rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com> >
Sent: Friday, April 12, 2024 10:28 PM
To: 'B. Tegner Jacobson' <bry.tegner@gmail.com <mailto:bry.tegner@gmail.com> 
 >
Cc: 'Jacobson, Bryan' <bryanjacobson@montana.edu 
<mailto:bryanjacobson@montana.edu> >
Subject: RE: TRACKING

On the contrary, sorry about the issues.

Best

Rich

From: B. Tegner Jacobson <bry.tegner@gmail.com <mailto:bry.tegner@gmail.com> 
 >
Sent: Friday, April 12, 2024 12:05 PM
To: rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com>
Cc: Jacobson, Bryan <bryanjacobson@montana.edu 
<mailto:bryanjacobson@montana.edu> >
Subject: Re: TRACKING

Thanks so much Richard.

Tegner

On Fri, Apr 12, 2024 at 10:19 AM <rcruz@sapasequipment.com 
<mailto:rcruz@sapasequipment.com> > wrote:

Hi Bryan,

Tracking for computer.

Best

Rich

From: B. Tegner Jacobson <bry.tegner@gmail.com <mailto:bry.tegner@gmail.com> 
 >
Sent: Thursday, April 11, 2024 10:24 AM
To: rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com>
Cc: Jacobson, Bryan <bryanjacobson@montana.edu 
<mailto:bryanjacobson@montana.edu> >
Subject: Re: GUARANTEE OF PAYMENT

Hey Rich, either way is fine.

On Thu, Apr 11, 2024, 8:58 AM <rcruz@sapasequipment.com 
<mailto:rcruz@sapasequipment.com> > wrote:

Hi Bryan,

Would you mind if I reimburse you via Ebay?  I just thought ebay would then 
reimburse me for commissions I was charged.

Thanks,

Rich

From: B. Tegner Jacobson <bry.tegner@gmail.com <mailto:bry.tegner@gmail.com> 
 >
Sent: Thursday, April 11, 2024 8:51 AM
To: rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com>
Cc: Jacobson, Bryan <bryanjacobson@montana.edu 
<mailto:bryanjacobson@montana.edu> >
Subject: Re: GUARANTEE OF PAYMENT

Hey Rich,

The address is 2155 Analysis Dr, Bozeman, MT 59718

Thanks!

On Thu, Apr 11, 2024, 7:46 AM <rcruz@sapasequipment.com 
<mailto:rcruz@sapasequipment.com> > wrote:

Good morning Bryan,

Will send payment this morning.  Please resend/confirm shipping address for 
the desktop.

Best

Rich

From: B. Tegner Jacobson <bry.tegner@gmail.com <mailto:bry.tegner@gmail.com> 
 >
Sent: Thursday, April 11, 2024 8:44 AM
To: rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com>
Cc: Jacobson, Bryan <bryanjacobson@montana.edu 
<mailto:bryanjacobson@montana.edu> >
Subject: Re: GUARANTEE OF PAYMENT

Hey Rich,

PayPal would be fine. If you send it to my bry.tegner@gmail.com 
<mailto:bry.tegner@gmail.com>  that would be great.

Thanks so much!

On Wed, Apr 10, 2024, 7:57 PM <rcruz@sapasequipment.com 
<mailto:rcruz@sapasequipment.com> > wrote:

Hi Bryan,

I can send it via Paypal if you prefer. I will also send out the computer 
tomorrow; tracking forthcoming.

Best

Rich

From: B. Tegner Jacobson <bry.tegner@gmail.com <mailto:bry.tegner@gmail.com> 
 >
Sent: Wednesday, April 10, 2024 3:47 PM
To: rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com>
Cc: Jacobson, Bryan <bryanjacobson@montana.edu 
<mailto:bryanjacobson@montana.edu> >
Subject: Re: GUARANTEE OF PAYMENT

Hey Richard, is this going to be reimbursed through PayPal or some other 
way?

Thanks,

B. Tegner Jacobson

On Thu, Mar 28, 2024, 4:44 PM B. Tegner Jacobson <bry.tegner@gmail.com 
<mailto:bry.tegner@gmail.com> > wrote:

Hey Richard,

Thanks for all of your work on this.
That sounds agreeable to me,

Thanks

B. Tegner Jacobson

On Thu, Mar 28, 2024 at 4:36 PM <rcruz@sapasequipment.com 
<mailto:rcruz@sapasequipment.com> > wrote:

**External Sender**

Hello Bryan

I, Richard Cruz, agree to pay Bryan Jacobson $200 as reimbursement for 
damage sustained to his Eppendorf EP Motion 5070 during transport. Payment 
is to be made no later than April 10th 2024.  I also agree to send Bryan the 
computer( and any software on the hard drive) at no extra charge.

Both parties agree that no further warranty will be provided.

Thank you,

Richard Cruz

Owner

713-502-3780

<mailto:amora@sapasequipment.com> rcruz@sapasequipment.com

<http://www.sapasequipment.com> www.sapasequipment.com

-B. Tegner Jacobson, MT-P(AAB)