Da

✏️ Editing: 1720728598.M157754P1601146.aristoteles.x5servers.net,S=44229,W=45249:2,S

From: <rcruz@sapasequipment.com>
To: "'LabX.com Client Services'" <clientservices@labx.com>
Cc: <tmackinnon@labx.com>,
	<alvarezad@sapasequipment.com>,
	<amora@sapasequipment.com>
References: <00ad01dad39a$1252c6d0$36f85470$@sapasequipment.com> <669039af16683_9e103ff22d1343cc1834171a.sidekiq-frequent-fd-poduseast1-main5-green-5bfff9968-qxvvm@email.freshdesk.com>
In-Reply-To: <669039af16683_9e103ff22d1343cc1834171a.sidekiq-frequent-fd-poduseast1-main5-green-5bfff9968-qxvvm@email.freshdesk.com>
Subject: RE: DEACTIVATE EBAY LISTINGS TRANSFER
Date: Thu, 11 Jul 2024 15:09:54 -0500
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Hi Melissa,

So the person who manages our database and site is Alfonso; I will refer 
your questions to him.  Secondly, I don’t want to lose the listings we 
currently have with you( happened to us in the past). .  In such case, I 
would prefer to manually load the new listings and keep the 550+ we 
currently we have with you.

Is there a way we could do a test on a “dummy” account?  Just so we can test 
things before rolling out completely?

From: LabX.com Client Services <clientservices@labx.com>
Sent: Thursday, July 11, 2024 3:00 PM
To: rcruz@sapasequipment.com
Cc: tmackinnon@labx.com; alvarezad@sapasequipment.com; 
amora@sapasequipment.com
Subject: Re: DEACTIVATE EBAY LISTINGS TRANSFER

Hi,

Thank you for your response.

How you would like to proceed then? API or scraper?

If scraper, can you please add item weights (required for Buy Now shipping 
estimates) and dimensions (recommended) to your product pages?

Also, he is going to check scrape compatibility if that is the preferred 
method.

Best,

Melissa

<https://lh4.googleusercontent.com/S7hHMFotIJAfb8vmJgfHrgSGExxJv7knSWW4b-6HOBT0hU3Z12XuHAdi8R7A3qB_PR8xqBGd1R_u-Dos6EiIWD5-Sq87WDH1qyiIENMlc-SVW81wNetFMD1xbP8nmRIg73UCmBBFUBq3EWACSQ>

Client Services

clientservices@labx.com <mailto:clientservices@labx.com>

705-528-6888

Confidentiality Notice: This message, together with any attachments, is 
intended only for the use of the individual or entity to which it is 
addressed and may contain confidential or privileged information. If you 
think you have received this message in error, please advise the sender and 
delete this message and any attachments immediately.

On Thu, 11 Jul at 3:26 PM , Rcruz <rcruz@sapasequipment.com 
<mailto:rcruz@sapasequipment.com> > wrote:

Thanks for the info.

Yes, the reason we are “considering” to moving our scrapping from ebay to 
your site is two fold:

1.	Source we control and manage ; which is our site.
2.	Avoid data entry duplication.

Everytime we load a listing on ebay we do the same for our database.

Best

Richard

From: LabX.com Client Services <clientservices@labx.com 
<mailto:clientservices@labx.com> >
Sent: Thursday, July 11, 2024 1:48 PM
To: rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com>
Cc: tmackinnon@labx.com <mailto:tmackinnon@labx.com> ; 
alvarezad@sapasequipment.com <mailto:alvarezad@sapasequipment.com> ; 
amora@sapasequipment.com <mailto:amora@sapasequipment.com>
Subject: Re: DEACTIVATE EBAY LISTINGS TRANSFER

Hi again,

I have touched base with our e-Commerce Product Manager and he provided me 
with the following follow up:

There are two options:

1. Use our API endpoint to submit their listing data from WordPress.

*	We can provide the data schema

2. We scrape their listings from their website.

*	In order to provide shipping estimates, we would need the item weights 
and, ideally dimensions visible somewhere on their website's product pages. 
I think them not having this might have been the reason why we went the eBay 
route back in Nov
*	If they'd like to go this route, we'll also need to do a quick check to 
ensure the site is scrapable

Can they share why they'd like to switch from eBay to their website?

If you can let me know the answers to the above, that would be great and I 
can pass it along.

Looking forward to hearing from you.

Regards,

Melissa

<https://lh4.googleusercontent.com/S7hHMFotIJAfb8vmJgfHrgSGExxJv7knSWW4b-6HOBT0hU3Z12XuHAdi8R7A3qB_PR8xqBGd1R_u-Dos6EiIWD5-Sq87WDH1qyiIENMlc-SVW81wNetFMD1xbP8nmRIg73UCmBBFUBq3EWACSQ>

Client Services

clientservices@labx.com <mailto:clientservices@labx.com>

705-528-6888

On Thu, 11 Jul at 12:46 PM , Rcruz <rcruz@sapasequipment.com 
<mailto:rcruz@sapasequipment.com> > wrote:

Hi again Melissa,

Is there a way to sync directly from our site;  we use WordPress.  If so, 
can we run a test to see what it would look like?

Thanks

From: rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com> 
<rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com> >
Sent: Thursday, July 11, 2024 11:18 AM
To: 'LabX.com Client Services' <clientservices@labx.com 
<mailto:clientservices@labx.com> >
Cc: 'tmackinnon@labx.com' <tmackinnon@labx.com <mailto:tmackinnon@labx.com> 
 >; 'alvarezad@sapasequipment.com' <alvarezad@sapasequipment.com 
<mailto:alvarezad@sapasequipment.com> >; 'amora@sapasequipment.com' 
<amora@sapasequipment.com <mailto:amora@sapasequipment.com> >
Subject: RE: DEACTIVATE EBAY LISTINGS TRANSFER

Hello Melissa,

Appreciate your prompt attention to this matter. I expect to reactive our 
ebay listings in a few days; will confirm as soon as is ready.

The Fedex issue would be appreciated; in many instances our freight charge 
did not appear on listings and we had to assume that charge ourselves.

Thanks again,

Rich

From: LabX.com Client Services <clientservices@labx.com 
<mailto:clientservices@labx.com> >
Sent: Thursday, July 11, 2024 10:54 AM
To: rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com>
Cc: tmackinnon@labx.com <mailto:tmackinnon@labx.com> ; 
alvarezad@sapasequipment.com <mailto:alvarezad@sapasequipment.com> ; 
amora@sapasequipment.com <mailto:amora@sapasequipment.com>
Subject: Re: DEACTIVATE EBAY LISTINGS TRANSFER

Hello Richard,

Melissa here from LabX. I hope you are doing well.

I have spoken with our e-Commerce Product Manager. He has disabled your sync 
but hasn't disabled your listings. Should you want to restore the inventory 
count for an item that has previously sold, you can do so via your control 
panel while this sync isn't enabled.

Just a quick question on if/when you might want us to re-enable the sync?

Finally, he wanted to let you know that we've been working on a solution to 
ensure properly calculated shipping rates from FedEx for international 
orders, and we are just about there. This hasn't been applied yet, but we'll 
keep you posted when it is.

Please let me know if there are any additional questions.

Best,

Melissa

<https://lh4.googleusercontent.com/S7hHMFotIJAfb8vmJgfHrgSGExxJv7knSWW4b-6HOBT0hU3Z12XuHAdi8R7A3qB_PR8xqBGd1R_u-Dos6EiIWD5-Sq87WDH1qyiIENMlc-SVW81wNetFMD1xbP8nmRIg73UCmBBFUBq3EWACSQ>

Client Services

clientservices@labx.com <mailto:clientservices@labx.com>

705-528-6888

65783:1468442

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<html xmlns:v=3D"urn:schemas-microsoft-com:vml" =
xmlns:o=3D"urn:schemas-microsoft-com:office:office" =
xmlns:w=3D"urn:schemas-microsoft-com:office:word" =
xmlns:m=3D"http://schemas.microsoft.com/office/2004/12/omml" =
xmlns=3D"http://www.w3.org/TR/REC-html40"><head><meta =
http-equiv=3DContent-Type content=3D"text/html; charset=3Dutf-8"><meta =
name=3DGenerator content=3D"Microsoft Word 15 (filtered medium)"><style></style></head><body lang=3DEN-US link=3Dblue =
vlink=3Dpurple style=3D'word-wrap:break-word'><div =
class=3DWordSection1><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'>Hi =
Melissa,<o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'><o:p>&nbsp;</=
o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'>So the =
person who manages our database and site is Alfonso; I will refer your =
questions to him.=C2=A0 Secondly, I don=E2=80=99t want to lose the =
listings we currently have with you( happened to us in the past). =
.=C2=A0 In such case, I would prefer to manually load the new listings =
and keep the 550+ we currently we have with you.=C2=A0 =
<o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'><o:p>&nbsp;</=
o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'>Is there a =
way we could do a test on a =E2=80=9Cdummy=E2=80=9D account?=C2=A0 Just =
so we can test things before rolling out =
completely?<o:p></o:p></span></p><div =
style=3D'border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in =
0in 0in'><p class=3DMsoNormal><b><span =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'>From:</span><=
/b><span style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'> =
LabX.com Client Services &lt;clientservices@labx.com&gt; =
<br><b>Sent:</b> Thursday, July 11, 2024 3:00 PM<br><b>To:</b> =
rcruz@sapasequipment.com<br><b>Cc:</b> tmackinnon@labx.com; =
alvarezad@sapasequipment.com; =
amora@sapasequipment.com<br><b>Subject:</b> Re: DEACTIVATE EBAY LISTINGS =
TRANSFER<o:p></o:p></span></p></div><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p><div><div><div><p =
class=3DMsoNormal><span style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'>Hi,&nbsp;<o:p></o:p></span></p></div><div><p =
class=3DMsoNormal><span style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'><o:p>&nbsp;</o:p></span></p></div><div><p =
class=3DMsoNormal><span style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'>Thank you for your =
response.&nbsp;<o:p></o:p></span></p></div><div><p =
class=3DMsoNormal><span style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'><o:p>&nbsp;</o:p></span></p></div><div><p =
class=3DMsoNormal><span style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif;color:black'>How you would like to proceed then? API or =
scraper?&nbsp;</span><span style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif;color:#183247'><o:p></o:p></span></p></div><div><p =
class=3DMsoNormal><span style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif;color:#183247'><o:p>&nbsp;</o:p></span></p></div><div><p =
class=3DMsoNormal><strong><span =
style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif;color:black'>If scraper</span></strong><span =
style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif;color:black'>, can you please add item weights (required =
for Buy Now shipping estimates) and dimensions (recommended) to your =
product pages?&nbsp;</span><span =
style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif;color:#183247'><o:p></o:p></span></p></div><div><p =
class=3DMsoNormal><span style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'><o:p>&nbsp;</o:p></span></p></div><div><p =
class=3DMsoNormal><span style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif;color:black'>Also, he is going to check scrape =
compatibility if that is the preferred method.</span><span =
style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif;color:#183247'><o:p></o:p></span></p></div><div><p =
class=3DMsoNormal><span style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'><o:p>&nbsp;</o:p></span></p></div><div><p =
class=3DMsoNormal><span style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'>=E2=80=8BBest,&nbsp;<o:p></o:p></span></p></div><div><p =
class=3DMsoNormal style=3D'margin-bottom:12.0pt'><span =
style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'>Melissa<o:p></o:p></span></p><table =
class=3DMsoNormalTable border=3D1 cellspacing=3D0 cellpadding=3D0 =
style=3D'border-collapse:collapse;border:none'><tr =
style=3D'height:28.5pt'><td valign=3Dtop style=3D'border:solid white =
1.0pt;border-right:solid red 1.5pt;padding:3.15pt 3.15pt 3.15pt =
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class=3DMsoNormal><br><span style=3D'border:none windowtext =
1.0pt;padding:0in'><img width=3D126 height=3D35 =
style=3D'width:1.3125in;height:.368in' id=3D"_x0000_i1027" =
src=3D"https://lh4.googleusercontent.com/S7hHMFotIJAfb8vmJgfHrgSGExxJv7kn=
SWW4b-6HOBT0hU3Z12XuHAdi8R7A3qB_PR8xqBGd1R_u-Dos6EiIWD5-Sq87WDH1qyiIENMlc=
-SVW81wNetFMD1xbP8nmRIg73UCmBBFUBq3EWACSQ"></span><o:p></o:p></p></td><td=
 valign=3Dtop style=3D'border:solid white =
1.0pt;border-left:none;padding:3.15pt 3.15pt 3.15pt =
3.15pt;height:28.5pt;overflow-wrap: break-word;overflow:hidden'><div =
style=3D'margin-left:9.0pt'><p class=3DMsoNormal><b><span =
style=3D'font-size:10.0pt;font-family:Roboto;color:red'>Client =
Services&nbsp;</span></b><o:p></o:p></p></div><div =
style=3D'margin-left:9.0pt'><p class=3DMsoNormal><span =
style=3D'font-size:9.0pt;font-family:Roboto;color:#434343'><a =
href=3D"mailto:clientservices@labx.com">clientservices@labx.com</a></span=
><o:p></o:p></p></div><div style=3D'margin-left:9.0pt'><p =
class=3DMsoNormal><span =
style=3D'font-size:9.0pt;font-family:Roboto;color:#434343;background:whit=
e'>705-528-6888</span><o:p></o:p></p></div></td></tr></table></table><div=
><p class=3DMsoNormal><span style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'>&nbsp;</span><b><i><span =
style=3D'font-size:8.0pt;font-family:"Arial",sans-serif;color:black'>Conf=
identiality Notice</span></i></b><i><span =
style=3D'font-size:8.0pt;font-family:"Arial",sans-serif;color:black'>: =
This message, together with any attachments, is intended only for the =
use of the individual or entity to which it is addressed and may contain =
confidential or privileged information. If you think you have received =
this message in error, please advise the sender and delete this message =
and any attachments immediately.</span></i><span =
style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'><o:p></o:p></span></p></div></div><div><blockquote =
style=3D'margin-top:5.0pt;margin-bottom:5.0pt'><p =
class=3DMsoNormal><span style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'>On Thu, 11 Jul at 3:26 PM <span class=3Dseparator>, =
Rcruz &lt;<a =
href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a>&gt;=
 wrote: </span></span><span =
class=3Dseparator><o:p></o:p></span></p><div><div><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'>Thanks for =
the info. </span><o:p></o:p></p></div><div><p class=3DMsoNormal><span =
style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'>&nbsp;<o:p></o:p></span></p></div><div><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'>Yes, the =
reason we are =E2=80=9Cconsidering=E2=80=9D to moving our scrapping from =
ebay to your site is two fold:</span><span =
style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'><o:p></o:p></span></p></div><ol start=3D1 type=3D1><li =
class=3DMsoListParagraph style=3D'mso-list:l0 level1 lfo1'><span =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'>Source we =
control and manage ; which is our site. <o:p></o:p></span></li><li =
class=3DMsoListParagraph style=3D'mso-list:l0 level1 lfo1'><span =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'>Avoid data =
entry duplication. <o:p></o:p></span></li></ol><div><p =
class=3DMsoNormal><span style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'>&nbsp;<o:p></o:p></span></p></div><div><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'>Everytime we =
load a listing on ebay we do the same for our database.&nbsp; =
</span><span style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'><o:p></o:p></span></p></div><div><p =
class=3DMsoNormal><span style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'>&nbsp;<o:p></o:p></span></p></div><div><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'>Best</span><s=
pan style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'><o:p></o:p></span></p></div><div><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'>Richard =
</span><span style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'><o:p></o:p></span></p></div></div><div><blockquote =
style=3D'margin-top:5.0pt;margin-bottom:5.0pt'><div><p =
class=3DMsoNormal><span style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'>From:</span><span =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'> LabX.com =
Client Services &lt;<a =
href=3D"mailto:clientservices@labx.com">clientservices@labx.com</a>&gt; =
<br><b>Sent:</b> Thursday, July 11, 2024 1:48 PM<br><b>To:</b> <a =
href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a><br>=
<b>Cc:</b> <a =
href=3D"mailto:tmackinnon@labx.com">tmackinnon@labx.com</a>; <a =
href=3D"mailto:alvarezad@sapasequipment.com">alvarezad@sapasequipment.com=
</a>; <a =
href=3D"mailto:amora@sapasequipment.com">amora@sapasequipment.com</a><br>=
<b>Subject:</b> Re: DEACTIVATE EBAY LISTINGS TRANSFER</span><span =
style=3D'font-size:10.5pt;font-family:"Segoe UI",sans-serif'> =
<o:p></o:p></span></p></div><div><p class=3DMsoNormal><span =
style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'>&nbsp;<o:p></o:p></span></p></div><div><div><div><div><p =
class=3DMsoNormal><span style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'>Hi =
again,&nbsp;<o:p></o:p></span></p></div></div><div><div><p =
class=3DMsoNormal><span style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'>&nbsp;<o:p></o:p></span></p></div></div><div><div><div><p=
 class=3DMsoNormal><span style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'>I have touched base with our e-Commerce Product Manager =
and he provided me with the following follow =
up:<o:p></o:p></span></p></div></div><div><div><p =
class=3DMsoNormal><span style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'>&nbsp;<o:p></o:p></span></p></div></div><div><div><p =
class=3DMsoNormal><span style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif;color:black'>There are two options:</span><span =
style=3D'font-size:10.5pt;font-family:"Segoe UI",sans-serif'> =
<o:p></o:p></span></p></div></div><div><div><p class=3DMsoNormal><span =
style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'>&nbsp;<o:p></o:p></span></p></div></div><div><div><p =
class=3DMsoNormal><span style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif;color:black'>1. Use our API endpoint to submit their =
listing data from WordPress.&nbsp;</span><span =
style=3D'font-size:10.5pt;font-family:"Segoe UI",sans-serif'> =
<o:p></o:p></span></p></div></div><ul type=3Ddisc><li class=3DMsoNormal =
style=3D'color:#183247;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto=
;mso-list:l1 level1 lfo2;box-sizing: border-box'><span =
style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif;color:black'>We can provide the data schema</span><span =
style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'><o:p></o:p></span></li></ul><div><div><p =
class=3DMsoNormal><span style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif;color:black'>2. We scrape their listings from their =
website.&nbsp;</span><span style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'> <o:p></o:p></span></p></div></div><ul type=3Ddisc><li =
class=3DMsoNormal =
style=3D'color:#183247;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto=
;mso-list:l2 level1 lfo3;box-sizing: border-box'><span =
style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif;color:black'>In order to provide shipping estimates, we =
would need the item weights and, ideally dimensions visible somewhere on =
their website's product pages. I think them not having this might have =
been the reason why we went the eBay route back in Nov</span><span =
style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'><o:p></o:p></span></li><li class=3DMsoNormal =
style=3D'color:#183247;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto=
;mso-list:l2 level1 lfo3;box-sizing: border-box'><span =
style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif;color:black'>If they'd like to go this route, we'll also =
need to do a quick check to ensure the site is scrapable</span><span =
style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'><o:p></o:p></span></li></ul><div><div><p =
class=3DMsoNormal><span style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'>&nbsp;<o:p></o:p></span></p></div></div><div><div><p =
class=3DMsoNormal><span style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif;color:black'>Can they share why they'd like to switch =
from eBay to their website?</span><span =
style=3D'font-size:10.5pt;font-family:"Segoe UI",sans-serif'> =
<o:p></o:p></span></p></div></div><div><div><p class=3DMsoNormal><span =
style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif;color:black'>=E2=80=8B</span><span =
style=3D'font-size:10.5pt;font-family:"Segoe UI",sans-serif'> =
<o:p></o:p></span></p></div></div><div><div><p class=3DMsoNormal><span =
style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif;color:black'>If you can let me know the answers to the =
above, that would be great and I can pass it along.&nbsp;</span><span =
style=3D'font-size:10.5pt;font-family:"Segoe UI",sans-serif'> =
<o:p></o:p></span></p></div></div><div><div><p class=3DMsoNormal><span =
style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif;color:black'>=E2=80=8B</span><span =
style=3D'font-size:10.5pt;font-family:"Segoe UI",sans-serif'> =
<o:p></o:p></span></p></div></div><div><div><p class=3DMsoNormal><span =
style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif;color:black'>Looking forward to hearing from =
you.&nbsp;</span><span style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'> <o:p></o:p></span></p></div></div><div><div><p =
class=3DMsoNormal><span style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif;color:black'>=E2=80=8B</span><span =
style=3D'font-size:10.5pt;font-family:"Segoe UI",sans-serif'> =
<o:p></o:p></span></p></div></div><div><div><p class=3DMsoNormal><span =
style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif;color:black'>Regards,&nbsp;</span><span =
style=3D'font-size:10.5pt;font-family:"Segoe UI",sans-serif'> =
<o:p></o:p></span></p></div></div><div><div><p class=3DMsoNormal><span =
style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif;color:black'>Melissa&nbsp;</span><span =
style=3D'font-size:10.5pt;font-family:"Segoe UI",sans-serif'> =
<o:p></o:p></span></p></div></div></div><div><div><p =
class=3DMsoNormal><span style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'>&nbsp;<o:p></o:p></span></p></div><table =
class=3DMsoNormalTable border=3D0 cellspacing=3D0 cellpadding=3D0 =
style=3D'border-collapse:collapse'><tr style=3D'height:28.5pt'><td =
style=3D'border:solid white 1.0pt;border-right:solid red =
1.5pt;padding:3.15pt 3.15pt 3.15pt 3.15pt;height:28.5pt;overflow-wrap: =
break-word;overflow:hidden'><div><p class=3DMsoNormal><br><span =
style=3D'border:none windowtext 1.0pt;padding:0in'><img border=3D0 =
width=3D126 height=3D35 style=3D'width:1.3125in;height:.368in' =
id=3D"_x0000_i1026" =
src=3D"https://lh4.googleusercontent.com/S7hHMFotIJAfb8vmJgfHrgSGExxJv7kn=
SWW4b-6HOBT0hU3Z12XuHAdi8R7A3qB_PR8xqBGd1R_u-Dos6EiIWD5-Sq87WDH1qyiIENMlc=
-SVW81wNetFMD1xbP8nmRIg73UCmBBFUBq3EWACSQ"></span><o:p></o:p></p></div></=
td><td style=3D'border:solid white 1.0pt;border-left:none;padding:3.15pt =
3.15pt 3.15pt 3.15pt;height:28.5pt;overflow-wrap: =
break-word;overflow:hidden'><div style=3D'margin-left:9.0pt'><div><p =
class=3DMsoNormal><b><span =
style=3D'font-size:10.0pt;font-family:Roboto;color:red'>Client =
Services&nbsp;</span></b><o:p></o:p></p></div></div><div =
style=3D'margin-left:9.0pt'><div><p class=3DMsoNormal><span =
style=3D'font-size:9.0pt;font-family:Roboto;color:#434343'><a =
href=3D"mailto:clientservices@labx.com">clientservices@labx.com</a></span=
><o:p></o:p></p></div></div><div style=3D'margin-left:9.0pt'><div><p =
class=3DMsoNormal><span =
style=3D'font-size:9.0pt;font-family:Roboto;color:#434343;background:whit=
e'>705-528-6888</span><o:p></o:p></p></div></div></td></tr></table><div><=
div><p class=3DMsoNormal><span =
style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'>&nbsp;</span><b><i><span =
style=3D'font-size:8.0pt;font-family:"Arial",sans-serif;color:black'>Conf=
identiality Notice</span></i></b><i><span =
style=3D'font-size:8.0pt;font-family:"Arial",sans-serif;color:black'>: =
This message, together with any attachments, is intended only for the =
use of the individual or entity to which it is addressed and may contain =
confidential or privileged information. If you think you have received =
this message in error, please advise the sender and delete this message =
and any attachments immediately.</span></i><span =
style=3D'font-size:10.5pt;font-family:"Segoe UI",sans-serif'> =
<o:p></o:p></span></p></div></div></div><div><blockquote =
style=3D'margin-top:5.0pt;margin-bottom:5.0pt'><div><p =
class=3DMsoNormal><span style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'>On Thu, 11 Jul at 12:46 PM <span class=3Dseparator>, =
Rcruz &lt;<a =
href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a>&gt;=
 wrote: </span><o:p></o:p></span></p></div><div><div><div><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'>Hi again =
Melissa,&nbsp; </span><span style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'><o:p></o:p></span></p></div></div><div><div><p =
class=3DMsoNormal><span style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'>&nbsp;<o:p></o:p></span></p></div></div><div><div><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'>Is there a =
way to sync directly from our site;&nbsp; we use WordPress.&nbsp; If so, =
can we run a test to see what it would look like?&nbsp;&nbsp; =
</span><span style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'><o:p></o:p></span></p></div></div><div><div><p =
class=3DMsoNormal><span style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'>&nbsp;<o:p></o:p></span></p></div></div><div><div><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'>Thanks</span>=
<span style=3D'font-size:10.5pt;font-family:"Segoe UI",sans-serif'> =
<o:p></o:p></span></p></div></div><div><div><p class=3DMsoNormal><span =
style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'>&nbsp;<o:p></o:p></span></p></div></div></div><div><block=
quote style=3D'margin-top:5.0pt;margin-bottom:5.0pt'><div><div><p =
class=3DMsoNormal><span style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'>From:</span><span =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'> <a =
href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a> =
&lt;<a =
href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a>&gt;=
 <br><b>Sent:</b> Thursday, July 11, 2024 11:18 AM<br><b>To:</b> =
'LabX.com Client Services' &lt;<a =
href=3D"mailto:clientservices@labx.com">clientservices@labx.com</a>&gt;<b=
r><b>Cc:</b> 'tmackinnon@labx.com' &lt;<a =
href=3D"mailto:tmackinnon@labx.com">tmackinnon@labx.com</a>&gt;; =
'alvarezad@sapasequipment.com' &lt;<a =
href=3D"mailto:alvarezad@sapasequipment.com">alvarezad@sapasequipment.com=
</a>&gt;; 'amora@sapasequipment.com' &lt;<a =
href=3D"mailto:amora@sapasequipment.com">amora@sapasequipment.com</a>&gt;=
<br><b>Subject:</b> RE: DEACTIVATE EBAY LISTINGS TRANSFER</span><span =
style=3D'font-size:10.5pt;font-family:"Segoe UI",sans-serif'> =
<o:p></o:p></span></p></div></div><div><div><p class=3DMsoNormal><span =
style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'>&nbsp;<o:p></o:p></span></p></div></div><div><div><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'>Hello =
Melissa, </span><span style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'><o:p></o:p></span></p></div></div><div><div><p =
class=3DMsoNormal><span style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'>&nbsp;<o:p></o:p></span></p></div></div><div><div><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'>Appreciate =
your prompt attention to this matter. I expect to reactive our ebay =
listings in a few days; will confirm as soon as is ready. </span><span =
style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'><o:p></o:p></span></p></div></div><div><div><p =
class=3DMsoNormal><span style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'>&nbsp;<o:p></o:p></span></p></div></div><div><div><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'>The Fedex =
issue would be appreciated; in many instances our freight charge did not =
appear on listings and we had to assume that charge ourselves. =
</span><span style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'><o:p></o:p></span></p></div></div><div><div><p =
class=3DMsoNormal><span style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'>&nbsp;<o:p></o:p></span></p></div></div><div><div><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'>Thanks =
again,</span><span style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'> <o:p></o:p></span></p></div></div><div><div><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'>Rich</span><s=
pan style=3D'font-size:10.5pt;font-family:"Segoe UI",sans-serif'> =
<o:p></o:p></span></p></div></div><div><div><p class=3DMsoNormal><span =
style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'>&nbsp;<o:p></o:p></span></p></div></div><div =
style=3D'border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in =
0in 0in'><div><div><p class=3DMsoNormal><b><span =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'>From:</span><=
/b><span style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'> =
LabX.com Client Services &lt;<a =
href=3D"mailto:clientservices@labx.com">clientservices@labx.com</a>&gt; =
<br><b>Sent:</b> Thursday, July 11, 2024 10:54 AM<br><b>To:</b> <a =
href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a><br>=
<b>Cc:</b> <a =
href=3D"mailto:tmackinnon@labx.com">tmackinnon@labx.com</a>; <a =
href=3D"mailto:alvarezad@sapasequipment.com">alvarezad@sapasequipment.com=
</a>; <a =
href=3D"mailto:amora@sapasequipment.com">amora@sapasequipment.com</a><br>=
<b>Subject:</b> Re: DEACTIVATE EBAY LISTINGS TRANSFER</span><span =
style=3D'font-size:10.5pt;font-family:"Segoe UI",sans-serif'> =
<o:p></o:p></span></p></div></div></div><div><div><p =
class=3DMsoNormal><span style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'>&nbsp;<o:p></o:p></span></p></div></div><div><div><div><d=
iv><div><p class=3DMsoNormal><span =
style=3D'font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Hello =
Richard,<o:p></o:p></span></p></div></div></div><div><div><div><p =
class=3DMsoNormal><span style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'>&nbsp;<o:p></o:p></span></p></div></div></div><div><div><=
div><div><p class=3DMsoNormal><span =
style=3D'font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Melissa =
here from LabX. I hope you are doing =
well.&nbsp;<o:p></o:p></span></p></div></div></div><div><div><div><p =
class=3DMsoNormal><span style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'>&nbsp;<o:p></o:p></span></p></div></div></div><div><div><=
div><p class=3DMsoNormal><span =
style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif;color:#222222'>I have spoken with our e-Commerce Product =
Manager. He has disabled your sync but <strong><span =
style=3D'font-family:"Segoe UI",sans-serif'>hasn't</span></strong> =
disabled your listings. Should you want to restore the inventory count =
for an item that has previously sold, you can do so via your control =
panel while this sync isn't enabled.</span><span =
style=3D'font-size:10.5pt;font-family:"Segoe UI",sans-serif'> =
<o:p></o:p></span></p></div></div></div><div><div><div><p =
class=3DMsoNormal><span style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'>&nbsp;<o:p></o:p></span></p></div></div></div><div><div><=
div><p class=3DMsoNormal><span =
style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif;color:#222222'>Just a quick question on if/when you might =
want us to re-enable the sync?</span><span =
style=3D'font-size:10.5pt;font-family:"Segoe UI",sans-serif'> =
<o:p></o:p></span></p></div></div></div><div><div><div><p =
class=3DMsoNormal><span style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'>&nbsp;<o:p></o:p></span></p></div></div></div><div><div><=
div><p class=3DMsoNormal><span =
style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif;color:#222222'>Finally, he wanted to let you know that =
we've been working on a solution to ensure properly calculated shipping =
rates from FedEx for international orders, and we are just about there. =
This hasn't been applied yet, but we'll keep you posted when it =
is.</span><span style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'> =
<o:p></o:p></span></p></div></div></div></div><div><div><div><p =
class=3DMsoNormal><span style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'><br>Please let me know if there are any additional =
questions.&nbsp;<o:p></o:p></span></p></div></div></div><div><div><div><p=
 class=3DMsoNormal><span style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'>&nbsp;<o:p></o:p></span></p></div></div></div><div><div><=
div><p class=3DMsoNormal><span =
style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'>=E2=80=8BBest,&nbsp;<o:p></o:p></span></p></div></div></d=
iv><div><div><div><p class=3DMsoNormal><span =
style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'>=E2=80=8BMelissa<o:p></o:p></span></p></div></div><table =
class=3DMsoNormalTable border=3D0 cellspacing=3D0 cellpadding=3D0 =
style=3D'border-collapse:collapse'><tr style=3D'height:28.5pt'><td =
style=3D'border:solid white 1.0pt;border-right:solid red =
1.5pt;padding:3.15pt 3.15pt 3.15pt 3.15pt;height:28.5pt;overflow-wrap: =
break-word;overflow:hidden'><div><div><p class=3DMsoNormal><br><span =
style=3D'border:none windowtext 1.0pt;padding:0in'><img border=3D0 =
width=3D126 height=3D35 style=3D'width:1.3125in;height:.368in' =
id=3D"_x0000_i1025" =
src=3D"https://lh4.googleusercontent.com/S7hHMFotIJAfb8vmJgfHrgSGExxJv7kn=
SWW4b-6HOBT0hU3Z12XuHAdi8R7A3qB_PR8xqBGd1R_u-Dos6EiIWD5-Sq87WDH1qyiIENMlc=
-SVW81wNetFMD1xbP8nmRIg73UCmBBFUBq3EWACSQ"></span><o:p></o:p></p></div></=
div></td><td style=3D'border:solid white =
1.0pt;border-left:none;padding:3.15pt 3.15pt 3.15pt =
3.15pt;height:28.5pt;overflow-wrap: break-word;overflow:hidden'><div =
style=3D'margin-left:9.0pt'><div><div><p class=3DMsoNormal><b><span =
style=3D'font-size:10.0pt;font-family:Roboto;color:red'>Client =
Services&nbsp;</span></b><o:p></o:p></p></div></div></div><div =
style=3D'margin-left:9.0pt'><div><div><p class=3DMsoNormal><span =
style=3D'font-size:9.0pt;font-family:Roboto;color:#434343'><a =
href=3D"mailto:clientservices@labx.com">clientservices@labx.com</a></span=
><o:p></o:p></p></div></div></div><div =
style=3D'margin-left:9.0pt'><div><div><p class=3DMsoNormal><span =
style=3D'font-size:9.0pt;font-family:Roboto;color:#434343;background:whit=
e'>705-528-6888</span><o:p></o:p></p></div></div></div></td></tr></table>=
<div><div><div><p class=3DMsoNormal><span =
style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'>&nbsp;</span><b><i><span =
style=3D'font-size:8.0pt;font-family:"Arial",sans-serif;color:black'>Conf=
identiality Notice</span></i></b><i><span =
style=3D'font-size:8.0pt;font-family:"Arial",sans-serif;color:black'>: =
This message, together with any attachments, is intended only for the =
use of the individual or entity to which it is addressed and may contain =
confidential or privileged information. If you think you have received =
this message in error, please advise the sender and delete this message =
and any attachments immediately.</span></i><span =
style=3D'font-size:10.5pt;font-family:"Segoe UI",sans-serif'> =
<o:p></o:p></span></p></div></div></div></div></div><div><div><p =
class=3DMsoNormal><span =
style=3D'font-size:1.0pt;font-family:"fdtktid",serif;color:white'>65783:1=
468442</span><span style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'> =
<o:p></o:p></span></p></div></div></div></blockquote></div></blockquote><=
/div></div><div><p class=3DMsoNormal><span =
style=3D'font-size:1.0pt;font-family:"fdtktid",serif;color:white'>65783:1=
468442</span><span style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'> =
<o:p></o:p></span></p></div></div></blockquote></div></blockquote></div><=
/div><p class=3DMsoNormal><span =
style=3D'font-size:1.0pt;font-family:"fdtktid",serif;color:white'>65783:1=
468442</span><span style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'> <o:p></o:p></span></p></div></div></body></html>
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