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From: <rcruz@sapasequipment.com>
To: "'Productcancellations'" <Productcancellations@autonation.com>
Cc: "'Pilar Goodson'" <pilargoodson1@yahoo.com>
References: <016c01dadebb$8b57ab00$a2070100$@sapasequipment.com> <SN6PR02MB4285EC820E59ACCDA7CA9877EABF2@SN6PR02MB4285.namprd02.prod.outlook.com>
In-Reply-To: <SN6PR02MB4285EC820E59ACCDA7CA9877EABF2@SN6PR02MB4285.namprd02.prod.outlook.com>
Subject: RE: Request for reimbursement on extended warranty 
Date: Fri, 16 Aug 2024 15:32:07 -0500
Message-ID: <019001daf01b$5ef10d10$1cd32730$@sapasequipment.com>
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Good day,

Was wondering if there was an update regarding the refund?

Thank-you

Pilar Goodson

From: Productcancellations <Productcancellations@autonation.com> 
Sent: Monday, August 5, 2024 8:20 PM
To: 'rcruz@sapasequipment.com' <rcruz@sapasequipment.com>
Cc: 'Pilar Goodson' <pilargoodson1@yahoo.com>
Subject: RE: Request for reimbursement on extended warranty

Hello,

My apologies for the delay in response, we have received your signed
cancel form and we are expediting the extended service for cancellation.
A refund will be issued within the week.

Thank you,

Danielle Sullivan

CFS Cancellation Support Desk Supervisor

AutoNation, Inc.

1(888)508-7755

productcancellations@autonation.com
<mailto:productcancellations@autonation.com>

From: rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com>
<rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com> > 
Sent: Thursday, July 25, 2024 12:53 PM
To: Productcancellations <productcancellations@autonation.com
<mailto:productcancellations@autonation.com> >
Cc: 'Pilar Goodson' <pilargoodson1@yahoo.com
<mailto:pilargoodson1@yahoo.com> >
Subject: Request for reimbursement on extended warranty

You don't often get email from rcruz@sapasequipment.com
<mailto:rcruz@sapasequipment.com> . Learn why this is important
<https://aka.ms/LearnAboutSenderIdentification>

Good day,

As a follow up to our phone conversation earlier today, I am sending you
the requested documentation for reimbursement of $2500 which is for the
extended warranty on our 2023 FORD F150 Raptor with VIN#
1FTFW1RG2PFD13623.  The reason for the requested reimbursement is due to
the fact that we traded in this Raptor on February 29th 2024 for another
vehicle.

Please find my information:

Pilar Goodson

5602 Verona Ridge Dr

Fulshear, TX 77441

(713) 859-7511

Please note that we had sent this same information back on March 2024 but
apparently it was never received.

Other than that, thank you for your support and don't hesitate to contact
me should you have any questions.

Kindest regards,

Pilar Goodson

CONFIDENTIAL: This electronic mail (including any attachments) may contain
information that is privileged, confidential, and/or otherwise protected
from disclosure to anyone other than its intended recipient(s). Any
dissemination or use of this electronic email or its contents (including
any attachments) by persons other than the intended recipient(s) is
strictly prohibited. If you have received this message in error, please
notify us immediately by reply email so that we may correct our internal
records. Please then delete the original message (including any
attachments) in its entirety. Thank you

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<html xmlns:v=3D"urn:schemas-microsoft-com:vml" =
xmlns:o=3D"urn:schemas-microsoft-com:office:office" =
xmlns:w=3D"urn:schemas-microsoft-com:office:word" =
xmlns:m=3D"http://schemas.microsoft.com/office/2004/12/omml" =
xmlns=3D"http://www.w3.org/TR/REC-html40"><head><meta =
http-equiv=3DContent-Type content=3D"text/html; =
charset=3Dus-ascii"><meta name=3DGenerator content=3D"Microsoft Word 15 =
(filtered medium)"><style></style></head><body lang=3DEN-US =
link=3D"#0563C1" vlink=3D"#954F72" style=3D'word-wrap:break-word'><div =
class=3DWordSection1>Good day,&nbsp; =
<o:p></o:p><o:p>&nbsp;</o:p>Was wondering if there was an update regarding the =
refund?&nbsp; <o:p></o:p><o:p>&nbsp;</o:p>Thank-you<o:p></o:p><o:p>&nbsp;</o:p>Pilar =
Goodson<o:p></o:p><o:p>&nbsp;</o:p><div><div =
style=3D'border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in =
0in 0in'>From: Productcancellations =
&lt;Productcancellations@autonation.com&gt; Sent: Monday, =
August 5, 2024 8:20 PM To: 'rcruz@sapasequipment.com' =
&lt;rcruz@sapasequipment.com&gt; Cc: 'Pilar Goodson' =
&lt;pilargoodson1@yahoo.com&gt; Subject: RE: Request for =
reimbursement on extended warranty <o:p></o:p></div></div><o:p>&nbsp;</o:p>Hello,<o:p></o:p><o:p>&nbsp;</o:p>My =
apologies for the delay in response, we have received your signed cancel =
form and we are expediting the extended service for cancellation.&nbsp; =
A refund will be issued within the week.<o:p></o:p><o:p>&nbsp;</o:p><o:p>&nbsp;</o:p><o:p>&nbsp;</o:p><div=
>Thank =
you,<o:p></o:p><o:p>&nbsp;</=
o:p>Danielle =
Sullivan<o:p></o:p>CFS =
Cancellation Support Desk Supervisor<o:p></o:p>AutoNation, =
Inc.<o:p></o:p>1(888)508-775=
5<o:p></o:p><a =
href=3D"mailto:productcancellations@autonation.com">productcancellations@=
autonation.com</a><o:p></o:p></div><o:p>&nbsp;</o:p><div=
><div style=3D'border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt =
0in 0in 0in'>From: <a =
href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a> =
&lt;<a =
href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a>&gt;=
 Sent: Thursday, July 25, 2024 12:53 PM To: =
Productcancellations &lt;<a =
href=3D"mailto:productcancellations@autonation.com">productcancellations@=
autonation.com</a>&gt; Cc: 'Pilar Goodson' &lt;<a =
href=3D"mailto:pilargoodson1@yahoo.com">pilargoodson1@yahoo.com</a>&gt;<b=
r>Subject: Request for reimbursement on extended warranty =
<o:p></o:p></div></div><o:p>&nbsp;</o:p><table class=3DMsoNormalTable =
border=3D0 cellspacing=3D0 cellpadding=3D0 align=3Dleft width=3D"100%" =
style=3D'width:100.0%'><tr><td =
style=3D'background:#A6A6A6;padding:5.25pt 1.5pt 5.25pt 1.5pt'></td><td =
width=3D"100%" style=3D'width:100.0%;background:#EAEAEA;padding:5.25pt =
3.75pt 5.25pt 11.25pt'><div><p class=3DMsoNormal =
style=3D'mso-element:frame;mso-element-frame-hspace:2.25pt;mso-element-wr=
ap:around;mso-element-anchor-vertical:paragraph;mso-element-anchor-horizo=
ntal:column;mso-height-rule:exactly'>You don't often get email from <a =
href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a>. =
<a href=3D"https://aka.ms/LearnAboutSenderIdentification">Learn why this =
is important</a><o:p></o:p></div></td><td width=3D75 =
style=3D'width:56.25pt;background:#EAEAEA;padding:5.25pt 3.75pt 5.25pt =
3.75pt;align:left'></td></tr></table><div>Good day, =
<o:p></o:p><o:p>&nbsp;</o:p>As a follow up to our phone conversation earlier =
today, I am sending you the requested documentation for reimbursement of =
$2500 which is for the extended warranty on our 2023 FORD F150 Raptor =
with VIN# 1FTFW1RG2PFD13623.&nbsp; The reason for the requested =
reimbursement is due to the fact that we traded in this Raptor on =
February 29th 2024 for another vehicle. <o:p></o:p><o:p>&nbsp;</o:p>Please find =
my information:<o:p></o:p><o:p>&nbsp;</o:p>Pilar =
Goodson <o:p></o:p>5602 Verona Ridge =
Dr<o:p></o:p>Fulshear, TX =
77441<o:p></o:p>(713) 859-7511 =
<o:p></o:p><o:p>&nbsp;</o:p><o:p>&nbsp;</o:p><o:p>&nbsp;</o:p>Please note =
that we had sent this same information back on March 2024 but apparently =
it was never received. <o:p></o:p><o:p>&nbsp;</o:p>Other than =
that, thank you for your support and don&#8217;t hesitate to contact me =
should you have any questions. <o:p></o:p><o:p>&nbsp;</o:p>Kindest =
regards, <o:p></o:p><o:p>&nbsp;</o:p>Pilar Goodson<o:p></o:p></div>CONFIDENTIAL: This electronic mail (including any attachments) may =
contain information that is privileged, confidential, and/or otherwise =
protected from disclosure to anyone other than its intended =
recipient(s). Any dissemination or use of this electronic email or its =
contents (including any attachments) by persons other than the intended =
recipient(s) is strictly prohibited. If you have received this message =
in error, please notify us immediately by reply email so that we may =
correct our internal records. Please then delete the original message =
(including any attachments) in its entirety. Thank you =
<o:p></o:p></div></body></html>
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