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✏️ Editing: 1726696213.M810775P1737738.aristoteles.x5servers.net,S=65810,W=67380:2,RS

From: <rcruz@sapasequipment.com>
To: "'NAM AI Technical Support'" <sievers.techsupport@veolia.com>
References: <3vKVu000000000000000000000000000000000000000000000SJZ9M500NWrPWaakS4uE-xjIHQm0_g@sfdc.net> <06c901db0951$4ef0b380$ecd21a80$@sapasequipment.com> <NEiio000000000000000000000000000000000000000000000SK12SU00UH9mXeRYTt6azHNar6C9yw@sfdc.net>
In-Reply-To: <NEiio000000000000000000000000000000000000000000000SK12SU00UH9mXeRYTt6azHNar6C9yw@sfdc.net>
Subject: RE: REQUEST FOR QUOTE| [ Case #: 06335935 ]
Date: Wed, 18 Sep 2024 16:50:10 -0500
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Hi Candice,

Serial# 1911-4875

Thanks,

Richard

From: NAM AI Technical Support <sievers.techsupport@veolia.com>
Sent: Wednesday, September 18, 2024 4:39 PM
To: rcruz@sapasequipment.com
Subject: RE: REQUEST FOR QUOTE| [ Case #: 06335935 ]

Good Afternoon,

Can you provide the serial number of the instrument you will need a 
measurement module replacement for?  I can provide a Factory or Field 
Service quote.

Regards,

Candice Baker

Technical Support
Water Technologies & Solutions
Sievers Analytical Instruments

Tel: 1-888-245-2595 – US Toll Free
6060 Spine Rd
Boulder, 80301 USA
www.watertechnologies.com/sievers <http://www.watertechnologies.com/sievers>

--------------- Original Message ---------------
From: [rcruz@sapasequipment.com]
Sent: 9/17/2024, 4:31 PM
To: nam.fulfillment.sievers@veolia.com 
<mailto:nam.fulfillment.sievers@veolia.com>
Subject: RE: REQUEST FOR QUOTE| [ Case #: 06335935 ]

Maria,

Thanks as always.

From: NAM AI <nam.fulfillment.sievers@veolia.com 
<mailto:nam.fulfillment.sievers@veolia.com> >
Sent: Tuesday, September 17, 2024 5:11 PM
To: rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com>
Subject: RE: REQUEST FOR QUOTE| [ Case #: 06335935 ]

Hi Richard,

I apologize for the delay, it looks like the correct part number is actually 
APK 77070-04, but that part is out of my scope so I sent your request over 
to our tech support team. They should be following up with you!

Regards,

Maria C. Garcia

Veolia WTS Analytical Instruments
6060 Spine Road
Boulder, CO 80301
Tel: +1-800-255-6964 Option 3
Email: nam.fulfillment.sievers@veolia.com 
<mailto:nam.fulfillment.sievers@veolia.com>
www.sieversinstruments.com <http://www.sieversinstruments.com>

Have questions about your instrument or don't know where to go?
Check out our new Customer Landing Page!
www.watertechnologies.com/welcome-sievers-instruments 
<http://www.watertechnologies.com/welcome-sievers-instruments>

--------------- Original Message ---------------
From: [rcruz@sapasequipment.com]
Sent: 9/17/2024, 5:32 PM
To: sievers.customercare@veolia.com <mailto:sievers.customercare@veolia.com>
Subject: RE: REQUEST FOR QUOTE| [ Case #: 06335935 ]

Hi Maria,

Is there any update?

Thanks,

Richard

From: rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com> 
<rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com> >
Sent: Monday, September 16, 2024 2:27 PM
To: 'NAM CSC AI' <sievers.customercare@veolia.com 
<mailto:sievers.customercare@veolia.com> >
Subject: REQUEST FOR QUOTE

Hi Maria,

Can you please quote me price and availability for: (1) APK 77077-01   M 
series Measurement module kit.

Thanks,

Richard

Richard Cruz

Owner

713-502-3780

<mailto:amora@sapasequipment.com> rcruz@sapasequipment.com

<http://www.sapasequipment.com> www.sapasequipment.com

From: NAM CSC AI <sievers.customercare@veolia.com 
<mailto:sievers.customercare@veolia.com> >
Sent: Thursday, April 11, 2024 12:30 PM
To: rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com>
Subject: RE: REQUEST FOR QUOTE| [ Case #: 06060599 ]

Hi Richard,

Thank you for that information, I've attached a quote here for you and I am 
showing that this item is currently in stock so it should ship out fairly 
soon after we process the PO. Please let me know if you have any questions.

Regards,

Maria C. Garcia
Customer Order and Fulfillment Specialist
Veolia WTS Analytical Instruments, Inc
1-800-255-6964 option 3

--------------- Original Message ---------------
From: [rcruz@sapasequipment.com]
Sent: 4/11/2024, 10:48 AM
To: sievers.customercare@veolia.com <mailto:sievers.customercare@veolia.com>
Subject: RE: REQUEST FOR QUOTE| [ Case #: 06060599 ]

Further details:  CAPK 74720-01 / 500RL  Ethernet System Board Kit

From: rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com> 
<rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com> >
Sent: Thursday, April 11, 2024 9:23 AM
To: 'NAM CSC AI' <sievers.customercare@veolia.com 
<mailto:sievers.customercare@veolia.com> >
Subject: RE: REQUEST FOR QUOTE| [ Case #: 06056395 ]

Hi Maria,

Let me know if this helps: The description is "500RL System Board Kit"

From: rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com> 
<rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com> >
Sent: Thursday, April 11, 2024 7:14 AM
To: 'NAM CSC AI' <sievers.customercare@veolia.com 
<mailto:sievers.customercare@veolia.com> >
Subject: RE: REQUEST FOR QUOTE| [ Case #: 06056395 ]

Thanks Maria,

In the meantime, I am seeking further clarification.

Best

Rich

From: NAM CSC AI <sievers.customercare@veolia.com 
<mailto:sievers.customercare@veolia.com> >
Sent: Wednesday, April 10, 2024 5:43 PM
To: rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com>
Subject: RE: REQUEST FOR QUOTE| [ Case #: 06056395 ]

Hi Richard,

I am working on this request however I am not showing that APK 74070  is a 
part number.. I reached out to our tech support team, and they are asking if 
this is a 500RL or RLE, or if you have a serial number for the instrument, 
we can try to find the corresponding system board for it.

Regards,

Maria C. Garcia
Customer Order and Fulfillment Specialist
Veolia WTS Analytical Instruments, Inc
1-800-255-6964 option 3

--------------- Original Message ---------------
From: [rcruz@sapasequipment.com]
Sent: 4/9/2024, 10:57 AM
To: sievers.customercare@veolia.com <mailto:sievers.customercare@veolia.com>
Subject: REQUEST FOR QUOTE| [ Case #: 06056395 ]

Good morning Maria,

Trust this email finds you well.  Kindly quote and provide availability for 
the following: APK 74070 - 500RL system board

Thanks,

Rich

Richard Cruz

Owner

713-502-3780

<mailto:amora@sapasequipment.com> rcruz@sapasequipment.com

<http://www.sapasequipment.com> www.sapasequipment.com

From: NAM CSC AI <sievers.customercare@veolia.com 
<mailto:sievers.customercare@veolia.com> >
Sent: Monday, March 11, 2024 1:32 PM
To: rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com>
Subject: RE: PURCHASE ORDER| [ Case #: 06003503 ]

Hi Richard,

I apologize for the delay, the order has been processed and will ship out 
today 03/11. This is shipping ground, if you would like for me to try to 
have this ship out overnight, please let me know, I might still have a 
little bit of time to change that.

Sales Order 7778887
PO# I - 070224A

Regards,

Maria C. Garcia
Customer Order and Fulfillment Specialist
Veolia WTS Analytical Instruments, Inc
1-800-255-6964 option 3

--------------- Original Message ---------------
From: [rcruz@sapasequipment.com]
Sent: 3/11/2024, 1:04 PM
To: sievers.customercare@veolia.com <mailto:sievers.customercare@veolia.com>
Subject: RE: PURCHASE ORDER| [ Case #: 06003503 ]

Hi Maria,

Trust you had an enjoyable weekend.  Havent received confirmation on order 
yet and am needing these items rather urgently.  Can you please look into 
this.

Thanks

Rich

From: rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com> 
<rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com> >
Sent: Thursday, March 7, 2024 4:17 PM
To: 'NAM CSC AI' <sievers.customercare@veolia.com 
<mailto:sievers.customercare@veolia.com> >
Subject: PURCHASE ORDER

Hi Maria,

Please place the following order.

Thanks,

Richard

Richard Cruz

Owner

713-502-3780

<mailto:amora@sapasequipment.com> rcruz@sapasequipment.com

<http://www.sapasequipment.com> www.sapasequipment.com

From: NAM CSC AI <sievers.customercare@veolia.com 
<mailto:sievers.customercare@veolia.com> >
Sent: Wednesday, February 28, 2024 11:17 AM
To: rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com>
Subject: RE: FW: Part # RE: PLEASE QUOTE| [ Case #: 05940492 ]

Hi Richard,

This is a low stock item, but I am showing to have a few available at the 
moment so we should be able to get that order out for you!

Regards,

Maria C. Garcia
Customer Order and Fulfillment Specialist
Veolia WTS Analytical Instruments, Inc
1-800-255-6964 option 3

--------------- Original Message ---------------
From: [rcruz@sapasequipment.com]
Sent: 2/28/2024, 11:39 AM
To: sievers.customercare@veolia.com <mailto:sievers.customercare@veolia.com>
Subject: FW: Part # RE: PLEASE QUOTE| [ Case #: 05940492 ]

Hi Maria,

We are about to place this order. Can you please update availability?

Thanks,

Rich

Richard Cruz

Owner

713-502-3780

<mailto:amora@sapasequipment.com> rcruz@sapasequipment.com

<http://www.sapasequipment.com> www.sapasequipment.com

From: NAM CSC AI <sievers.customercare@veolia.com 
<mailto:sievers.customercare@veolia.com> >
Sent: Monday, February 5, 2024 10:44 AM
To: rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com>
Subject: RE: Part # RE: PLEASE QUOTE| [ Case #: 05940492 ]

Hi Rich,

I've attached a copy of the quote here for you, please let me know if you 
have any questions.

Regards,

Maria C. Garcia
Customer Order and Fulfillment Specialist
Veolia WTS Analytical Instruments, Inc
1-800-255-6964 option 3

--------------- Original Message ---------------
From: [rcruz@sapasequipment.com]
Sent: 2/2/2024, 4:15 PM
To: sievers.customercare@veolia.com <mailto:sievers.customercare@veolia.com>
Subject: RE: Part # RE: PLEASE QUOTE| [ Case #: 05940492 ]

Hi Maria,

It is the board that controls conductivity measurement for the M9 lab TOC

Thanks for your support and please let me know if you need further details.

Rich

From: rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com> 
<rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com> >
Sent: Friday, February 2, 2024 12:52 PM
To: 'NAM CSC AI' <sievers.customercare@veolia.com 
<mailto:sievers.customercare@veolia.com> >
Subject: RE: Part # RE: PLEASE QUOTE| [ Case #: 05935933 ]

Thanks Maria; we are double checking.

From: NAM CSC AI <sievers.customercare@veolia.com 
<mailto:sievers.customercare@veolia.com> >
Sent: Thursday, February 1, 2024 4:10 PM
To: rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com>
Subject: Part # RE: PLEASE QUOTE| [ Case #: 05935933 ]

Hi Richard,

I hope you're doing well!

I am currently working on this request for you, I'm not getting any search 
results for this part number thought, could you tell me what it is you're 
looking for, and I can reach out to our tech support team and see if I can 
get a part # to quote. ?

Regards,

Maria C. Garcia
Customer Order and Fulfillment Specialist
Veolia WTS Analytical Instruments, Inc
1-800-255-6964 option 3

--------------- Original Message ---------------
From: [rcruz@sapasequipment.com]
Sent: 2/1/2024, 3:23 PM
To: sievers.customercare@veolia.com <mailto:sievers.customercare@veolia.com>
Subject: PLEASE QUOTE| [ Case #: 05935933 ]

Hi Maria(or to whom concerns,

Trust this email finds you well.  Please quote price and availability:

(1)APC 77015-03 REV.C

Thanks,

Rich

Richard Cruz

Owner

Sapas LLC

713-502-3780

<mailto:amora@sapasequipment.com> rcruz@sapasequipment.com

<http://www.sapasequipment.com> www.sapasequipment.com

<https://gew.my.salesforce.com/servlet/servlet.ImageServer?oid=00DG0000000l66K&esid=0188Y00001HCqcY&from=int>

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xmlns:o=3D"urn:schemas-microsoft-com:office:office" =
xmlns:w=3D"urn:schemas-microsoft-com:office:word" =
xmlns:m=3D"http://schemas.microsoft.com/office/2004/12/omml" =
xmlns=3D"http://www.w3.org/TR/REC-html40"><head><meta =
http-equiv=3DContent-Type content=3D"text/html; charset=3Dutf-8"><meta =
name=3DGenerator content=3D"Microsoft Word 15 (filtered medium)"><style></style></head><body lang=3DEN-US link=3Dblue =
vlink=3Dpurple style=3D'word-wrap:break-word'><div =
class=3DWordSection1>Hi =
Candice,=C2=A0 <o:p></o:p><o:p>&nbsp;</=
o:p>Serial# =
1911-4875<o:p></o:p><o:p>&nbsp;</=
o:p>Thanks, =
<o:p></o:p>Richard<o:p><=
/o:p><o:p>&nbsp;</=
o:p><div style=3D'border:none;border-top:solid #E1E1E1 =
1.0pt;padding:3.0pt 0in 0in 0in'>From:<=
/b> =
NAM AI Technical Support &lt;sievers.techsupport@veolia.com&gt; =
 Sent: Wednesday, September 18, 2024 4:39 PM To: =
rcruz@sapasequipment.com Subject: RE: REQUEST FOR QUOTE| [ =
Case #: 06335935 ]<o:p></o:p></div><o:p>&nbsp;</o:p><div>Good =
Afternoon,<o:p></o:p></div><div>&nbsp;<o:p></o:p></div><div>Can you provide the serial number of the instrument =
you will need a measurement module replacement for?&nbsp; I can provide =
a Factory or Field Service quote.&nbsp; =
&nbsp;<o:p></o:p></div><div>&nbsp;<o:p></o:p></div><div>Regards,<o:p></o:p></div><div> Candice Baker Technical Support =
 Water Technologies &amp; Solutions Sievers Analytical =
Instruments Tel: 1-888-245-2595 =E2=80=93 US Toll Free =
 6060 Spine Rd Boulder, 80301 USA <a =
href=3D"http://www.watertechnologies.com/sievers">www.watertechnologies.c=
om/sievers</a><o:p></o:p></div><div>&nbsp;<o:p></o:p></div><div>&nbsp;<o:p></o:p></div><div>&nbsp;<o:p></o:p></div><div>--------------- Original Message =
--------------- From: =
[rcruz@sapasequipment.com] Sent: 9/17/2024, 4:31 =
PM To: <a =
href=3D"mailto:nam.fulfillment.sievers@veolia.com">nam.fulfillment.siever=
s@veolia.com</a> Subject: RE: REQUEST FOR QUOTE| [ Case #: =
06335935 ]<o:p></o:p></div><div>Maria, =
<o:p></o:p>&nbsp;=
<o:p></o:p>Thanks as =
always.<o:p></o:p>&nbsp;=
<o:p></o:p><div style=3D'border:none;border-top:solid #E1E1E1 =
1.0pt;padding:3.0pt 0in 0in 0in'>From:<=
/b> =
NAM AI &lt;<a =
href=3D"mailto:nam.fulfillment.sievers@veolia.com">nam.fulfillment.siever=
s@veolia.com</a>&gt; Sent: Tuesday, September 17, 2024 5:11 =
PM To: <a =
href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a> =
Subject: RE: REQUEST FOR QUOTE| [ Case #: 06335935 =
]<o:p></o:p></div>&nbsp;<o:p><=
/o:p><div>Hi =
Richard,&nbsp;<o:p></o:p></div><div>&nbsp;<o:p><=
/o:p></div><div>I apologize =
for the delay, it looks like the correct part number is actually APK =
77070-04, but that part is out of my scope so I sent your request over =
to our tech support team. They should be following up with =
you!&nbsp;<o:p></o:p></div><div> Rega=
rds, Maria C. Garcia Veolia WTS Analytical Instruments =
 6060 Spine Road Boulder, CO 80301 Tel: +1-800-255-6964 =
Option 3 Email: <a =
href=3D"mailto:nam.fulfillment.sievers@veolia.com" =
target=3D"_blank">nam.fulfillment.sievers@veolia.com</a> <a =
href=3D"http://www.sieversinstruments.com" =
target=3D"_blank">www.sieversinstruments.com</a> Have questions =
about your instrument or don't know where to go? Check out our new =
Customer Landing Page! <a =
href=3D"http://www.watertechnologies.com/welcome-sievers-instruments" =
target=3D"_blank">www.watertechnologies.com/welcome-sievers-instruments</=
a><o:p></o:p></div><div>&nbsp;<o:p><=
/o:p></div><div>&nbsp;<o:p><=
/o:p></div><div>&nbsp;<o:p><=
/o:p></div><div>--------------- =
Original Message --------------- From: =
[rcruz@sapasequipment.com] Sent: 9/17/2024, 5:32 =
PM To: <a href=3D"mailto:sievers.customercare@veolia.com" =
target=3D"_blank">sievers.customercare@veolia.com</a> Subject: =
RE: REQUEST FOR QUOTE| [ Case #: 06335935 ]<o:p></o:p></div><div>Hi =
Maria,&nbsp; <o:p></o:p>&nbsp;=
<o:p></o:p>Is there any =
update?&nbsp; <o:p></o:p>&nbsp;=
<o:p></o:p>Thanks, =
<o:p></o:p>Richard</span=
><o:p></o:p>&nbsp;=
<o:p></o:p>&nbsp;=
<o:p></o:p><div><div style=3D'border:none;border-top:solid #E1E1E1 =
1.0pt;padding:3.0pt 0in 0in 0in'>From:<=
/b> <a =
href=3D"mailto:rcruz@sapasequipment.com" =
target=3D"_blank">rcruz@sapasequipment.com</a> &lt;<a =
href=3D"mailto:rcruz@sapasequipment.com" =
target=3D"_blank">rcruz@sapasequipment.com</a>&gt; Sent: =
Monday, September 16, 2024 2:27 PM To: 'NAM CSC AI' &lt;<a =
href=3D"mailto:sievers.customercare@veolia.com" =
target=3D"_blank">sievers.customercare@veolia.com</a>&gt; Subject:<=
/b> REQUEST FOR QUOTE<o:p></o:p></div></div>&nbsp;<o:p><=
/o:p>Hi Maria, =
<o:p></o:p>&nbsp;=
<o:p></o:p>Can you =
please quote me price and availability for: (1) APK 77077-01&nbsp;&nbsp; =
M series Measurement module kit. <o:p></o:p>&nbsp;=
<o:p></o:p>Thanks,</span=
><o:p></o:p>Richard</span=
><o:p></o:p>&nbsp;=
<o:p></o:p>Richard =
Cruz<o:p></o:p>Owner<o:=
p></o:p>&nbsp;<o=
:p></o:p>&nbsp; =
713-502-3780<o:p></o:p>&nbsp; =
<a href=3D"mailto:amora@sapasequipment.com" =
target=3D"_blank">rcruz@sapasequi=
pment.com</a><o:p></o:p>&nbsp; =
<a href=3D"http://www.sapasequipment.com" target=3D"_blank">www.sapasequipm=
ent.com</a><o:p></o:p>&nbsp;<o=
:p></o:p>&nbsp;<o:p><=
/o:p>&nbsp;=
<o:p></o:p>&nbsp;=
<o:p></o:p>&nbsp;=
<o:p></o:p><div style=3D'border:none;border-top:solid #E1E1E1 =
1.0pt;padding:3.0pt 0in 0in 0in'>From:<=
/b> =
NAM CSC AI &lt;<a href=3D"mailto:sievers.customercare@veolia.com" =
target=3D"_blank">sievers.customercare@veolia.com</a>&gt; =
 Sent: Thursday, April 11, 2024 12:30 PM To: <a =
href=3D"mailto:rcruz@sapasequipment.com" =
target=3D"_blank">rcruz@sapasequipment.com</a> Subject: RE: =
REQUEST FOR QUOTE| [ Case #: 06060599 ]<o:p></o:p></div>&nbsp;<o:p><=
/o:p><div>Hi =
Richard,<o:p></o:p></div><div>&nbsp;<o:p><=
/o:p></div><div>Thank you =
for that information, I've attached a quote here for you and I am =
showing that this item is currently in stock so it should ship out =
fairly soon after we process the PO. Please let me know if you have any =
questions.&nbsp;<o:p></o:p></div><div> Regards,=
 Maria C. Garcia Customer Order and Fulfillment Specialist =
 Veolia WTS Analytical Instruments, Inc 1-800-255-6964 option =
3<o:p></o:p></div><div>&nbsp;<o:p><=
/o:p></div><div>&nbsp;<o:p><=
/o:p></div><div>&nbsp;<o:p><=
/o:p></div><div>--------------- =
Original Message --------------- From: =
[rcruz@sapasequipment.com] Sent: 4/11/2024, 10:48 =
AM To: <a href=3D"mailto:sievers.customercare@veolia.com" =
target=3D"_blank">sievers.customercare@veolia.com</a> Subject: =
RE: REQUEST FOR QUOTE| [ Case #: 06060599 ]<o:p></o:p></div><div>Further =
details:&nbsp; CAPK 74720-01 / 500RL &nbsp;Ethernet System Board =
Kit<o:p></o:p>&nbsp;=
<o:p></o:p><div><div style=3D'border:none;border-top:solid #E1E1E1 =
1.0pt;padding:3.0pt 0in 0in 0in'>From:<=
/b> <a =
href=3D"mailto:rcruz@sapasequipment.com" =
target=3D"_blank">rcruz@sapasequipment.com</a> &lt;<a =
href=3D"mailto:rcruz@sapasequipment.com" =
target=3D"_blank">rcruz@sapasequipment.com</a>&gt; Sent: =
Thursday, April 11, 2024 9:23 AM To: 'NAM CSC AI' &lt;<a =
href=3D"mailto:sievers.customercare@veolia.com" =
target=3D"_blank">sievers.customercare@veolia.com</a>&gt; Subject:<=
/b> RE: REQUEST FOR QUOTE| [ Case #: 06056395 =
]<o:p></o:p></div></div>&nbsp;<o:p><=
/o:p>Hi Maria, =
<o:p></o:p>&nbsp;=
<o:p></o:p>Let me know =
if this helps: The description is &quot;500RL System Board =
Kit&quot;<o:p></o:p>&nbsp;=
<o:p></o:p><div><div style=3D'border:none;border-top:solid #E1E1E1 =
1.0pt;padding:3.0pt 0in 0in 0in'>From:<=
/b> <a =
href=3D"mailto:rcruz@sapasequipment.com" =
target=3D"_blank">rcruz@sapasequipment.com</a> &lt;<a =
href=3D"mailto:rcruz@sapasequipment.com" =
target=3D"_blank">rcruz@sapasequipment.com</a>&gt; Sent: =
Thursday, April 11, 2024 7:14 AM To: 'NAM CSC AI' &lt;<a =
href=3D"mailto:sievers.customercare@veolia.com" =
target=3D"_blank">sievers.customercare@veolia.com</a>&gt; Subject:<=
/b> RE: REQUEST FOR QUOTE| [ Case #: 06056395 =
]<o:p></o:p></div></div>&nbsp;<o:p><=
/o:p>Thanks =
Maria,&nbsp; <o:p></o:p>&nbsp;=
<o:p></o:p>In the =
meantime, I am seeking further clarification.<o:p></o:p>&nbsp;=
<o:p></o:p>Best<o=
:p></o:p>Rich<o=
:p></o:p>&nbsp;=
<o:p></o:p><div style=3D'border:none;border-top:solid #E1E1E1 =
1.0pt;padding:3.0pt 0in 0in 0in'>From:<=
/b> =
NAM CSC AI &lt;<a href=3D"mailto:sievers.customercare@veolia.com" =
target=3D"_blank">sievers.customercare@veolia.com</a>&gt; =
 Sent: Wednesday, April 10, 2024 5:43 PM To: <a =
href=3D"mailto:rcruz@sapasequipment.com" =
target=3D"_blank">rcruz@sapasequipment.com</a> Subject: RE: =
REQUEST FOR QUOTE| [ Case #: 06056395 ]<o:p></o:p></div>&nbsp;<o:p><=
/o:p><div>Hi =
Richard,<o:p></o:p></div><div>&nbsp;<o:p><=
/o:p></div><div>I am =
working on this request however I am not showing that APK 74070&nbsp; is =
a part number.. I reached out to our tech support team, and they are =
asking if this is a 500RL or RLE, or if you have a serial number for the =
instrument, we can try to find the corresponding system board for =
it.&nbsp;<o:p></o:p></div><div> Rega=
rds, Maria C. Garcia Customer Order and Fulfillment =
Specialist Veolia WTS Analytical Instruments, Inc 1-800-255-6964 =
option 3<o:p></o:p></div><div>&nbsp;<o:p><=
/o:p></div><div>&nbsp;<o:p><=
/o:p></div><div>&nbsp;<o:p><=
/o:p></div><div>--------------- =
Original Message --------------- From: =
[rcruz@sapasequipment.com] Sent: 4/9/2024, 10:57 =
AM To: <a href=3D"mailto:sievers.customercare@veolia.com" =
target=3D"_blank">sievers.customercare@veolia.com</a> Subject: =
REQUEST FOR QUOTE| [ Case #: 06056395 ]<o:p></o:p></div><div>Good morning =
Maria, <o:p></o:p>&nbsp;=
<o:p></o:p>Trust this =
email finds you well.&nbsp; Kindly quote and provide availability for =
the following: APK 74070 - 500RL system board<o:p></o:p>&nbsp;=
<o:p></o:p>Thanks,</span=
><o:p></o:p>Rich<o=
:p></o:p>Richard =
Cruz<o:p></o:p>Owner<o:=
p></o:p>&nbsp;<o=
:p></o:p>&nbsp; =
713-502-3780<o:p></o:p>&nbsp; =
<a =
href=3D"mailto:amora@sapasequipment.com" target=3D"_blank">r=
cruz@sapasequipment.com</a><o:p></o:p>&nbsp; =
<a =
href=3D"http://www.sapasequipment.com" target=3D"_blank">www.sapasequipment.com</a><o:p></o:p=
>&nbsp;<o=
:p></o:p>&nbsp;<o:p><=
/o:p>&nbsp;=
<o:p></o:p>&nbsp;=
<o:p></o:p>&nbsp;=
<o:p></o:p>&nbsp;=
<o:p></o:p><div><div style=3D'border:none;border-top:solid #E1E1E1 =
1.0pt;padding:3.0pt 0in 0in 0in'>From:<=
/b> =
NAM CSC AI &lt;<a href=3D"mailto:sievers.customercare@veolia.com" =
target=3D"_blank">sievers.customercare@veolia.com</a>&gt; =
 Sent: Monday, March 11, 2024 1:32 PM To: <a =
href=3D"mailto:rcruz@sapasequipment.com" =
target=3D"_blank">rcruz@sapasequipment.com</a> Subject: RE: =
PURCHASE ORDER| [ Case #: 06003503 ]<o:p></o:p></div></div>&nbsp;<o:p><=
/o:p>Hi =
Richard,&nbsp; I apologize for the delay, the order has been =
processed and will ship out today 03/11. This is shipping ground, if you =
would like for me to try to have this ship out overnight, please let me =
know, I might still have a little bit of time to change =
that.&nbsp; Sales Order 7778887 PO#&nbsp;I - =
070224A&nbsp; Regards, Maria C. Garcia Customer =
Order and Fulfillment Specialist Veolia WTS Analytical Instruments, =
Inc 1-800-255-6964 option 3 --------------- Original =
Message --------------- From: =
[rcruz@sapasequipment.com] Sent: 3/11/2024, 1:04 =
PM To: <a href=3D"mailto:sievers.customercare@veolia.com" =
target=3D"_blank">sievers.customercare@veolia.com</a> Subject: =
RE: PURCHASE ORDER| [ Case #: 06003503 ]<o:p></o:p><div>Hi =
Maria,<o:p></o:p>&nbsp;=
<o:p></o:p>Trust you =
had an enjoyable weekend.&nbsp; Havent received confirmation on order =
yet and am needing these items rather urgently.&nbsp; Can you please =
look into this.<o:p></o:p>&nbsp;=
<o:p></o:p>Thanks=
<o:p></o:p>Rich<o=
:p></o:p>&nbsp;=
<o:p></o:p><div><div style=3D'border:none;border-top:solid #E1E1E1 =
1.0pt;padding:3.0pt 0in 0in 0in'>From:<=
/b> <a =
href=3D"mailto:rcruz@sapasequipment.com" =
target=3D"_blank">rcruz@sapasequipment.com</a> &lt;<a =
href=3D"mailto:rcruz@sapasequipment.com" =
target=3D"_blank">rcruz@sapasequipment.com</a>&gt; Sent: =
Thursday, March 7, 2024 4:17 PM To: 'NAM CSC AI' &lt;<a =
href=3D"mailto:sievers.customercare@veolia.com" =
target=3D"_blank">sievers.customercare@veolia.com</a>&gt; Subject:<=
/b> PURCHASE ORDER<o:p></o:p></div></div>&nbsp;<o:p><=
/o:p>Hi Maria, =
<o:p></o:p>&nbsp;=
<o:p></o:p>Please place =
the following order.<o:p></o:p>&nbsp;=
<o:p></o:p>Thanks,</span=
><o:p></o:p>Richard</span=
><o:p></o:p>&nbsp;=
<o:p></o:p>Richard =
Cruz<o:p></o:p>Owner<o:=
p></o:p>&nbsp;<o=
:p></o:p>&nbsp; =
713-502-3780<o:p></o:p>&nbsp; =
<a href=3D"mailto:amora@sapasequipment.com" =
target=3D"_blank">rcruz@sapasequi=
pment.com</a><o:p></o:p>&nbsp; =
<a href=3D"http://www.sapasequipment.com" target=3D"_blank">www.sapasequipm=
ent.com</a><o:p></o:p>&nbsp;<o=
:p></o:p>&nbsp;<o:p><=
/o:p>&nbsp;=
<o:p></o:p>&nbsp;=
<o:p></o:p>&nbsp;=
<o:p></o:p><div><div style=3D'border:none;border-top:solid #E1E1E1 =
1.0pt;padding:3.0pt 0in 0in 0in'>From:<=
/b> =
NAM CSC AI &lt;<a href=3D"mailto:sievers.customercare@veolia.com" =
target=3D"_blank">sievers.customercare@veolia.com</a>&gt; Sent:=
 Wednesday, February 28, 2024 11:17 AM To: <a =
href=3D"mailto:rcruz@sapasequipment.com" =
target=3D"_blank">rcruz@sapasequipment.com</a> Subject: RE: =
FW: Part # RE: PLEASE QUOTE| [ Case #: 05940492 =
]<o:p></o:p></div></div>&nbsp;<o:p><=
/o:p>Hi =
Richard, This is a low stock item, but I am showing to have a few =
available at the moment so we should be able to get that order out for =
you!&nbsp; Regards, Maria C. Garcia Customer Order and =
Fulfillment Specialist Veolia WTS Analytical Instruments, =
Inc 1-800-255-6964 option 3 --------------- Original =
Message --------------- From: =
[rcruz@sapasequipment.com] Sent: 2/28/2024, 11:39 =
AM To: <a href=3D"mailto:sievers.customercare@veolia.com" =
target=3D"_blank">sievers.customercare@veolia.com</a> Subject: =
FW: Part # RE: PLEASE QUOTE| [ Case #: 05940492 =
] &nbsp;<o:p></o:p><div>Hi =
Maria,<o:p></o:p>&nbsp;=
<o:p></o:p>We are about =
to place this order. Can you please update availability?&nbsp; =
<o:p></o:p>&nbsp;=
<o:p></o:p>Thanks,</span=
><o:p></o:p>Rich<o=
:p></o:p>&nbsp;=
<o:p></o:p>Richard =
Cruz<o:p></o:p>Owner<o:=
p></o:p>&nbsp;<o=
:p></o:p>&nbsp; =
713-502-3780<o:p></o:p>&nbsp; =
<a href=3D"mailto:amora@sapasequipment.com" =
target=3D"_blank">rcruz@sapasequi=
pment.com</a><o:p></o:p>&nbsp; =
<a href=3D"http://www.sapasequipment.com" target=3D"_blank">www.sapasequipm=
ent.com</a><o:p></o:p>&nbsp;<o=
:p></o:p>&nbsp;<o:p><=
/o:p>&nbsp;=
<o:p></o:p>&nbsp;=
<o:p></o:p>&nbsp;=
<o:p></o:p>&nbsp;=
<o:p></o:p><div><div style=3D'border:none;border-top:solid #E1E1E1 =
1.0pt;padding:3.0pt 0in 0in 0in'>From:<=
/b> =
NAM CSC AI &lt;<a href=3D"mailto:sievers.customercare@veolia.com" =
target=3D"_blank">sievers.customercare@veolia.com</a>&gt; Sent:=
 Monday, February 5, 2024 10:44 AM To: <a =
href=3D"mailto:rcruz@sapasequipment.com" =
target=3D"_blank">rcruz@sapasequipment.com</a> Subject: RE: =
Part # RE: PLEASE QUOTE| [ Case #: 05940492 =
]<o:p></o:p></div></div>&nbsp;<o:p><=
/o:p>Hi =
Rich, I've attached a copy of the quote here for you, please let =
me know if you have any questions.&nbsp; Regards, Maria C. =
Garcia Customer Order and Fulfillment Specialist Veolia WTS =
Analytical Instruments, Inc 1-800-255-6964 option =
3 --------------- Original Message =
--------------- From: =
[rcruz@sapasequipment.com] Sent: 2/2/2024, 4:15 =
PM To: <a href=3D"mailto:sievers.customercare@veolia.com" =
target=3D"_blank">sievers.customercare@veolia.com</a> Subject: =
RE: Part # RE: PLEASE QUOTE| [ Case #: 05940492 =
] &nbsp;<o:p></o:p><div>Hi =
Maria,<o:p></o:p>&nbsp;=
<o:p></o:p>It is the =
board that controls conductivity measurement for the M9 lab =
TOC<o:p></o:p>&nbsp;=
<o:p></o:p>Thanks for =
your support and please let me know if you need further details. =
<o:p></o:p>&nbsp;=
<o:p></o:p>Rich<o=
:p></o:p>&nbsp;=
<o:p></o:p>&nbsp;=
<o:p></o:p><div><div style=3D'border:none;border-top:solid #E1E1E1 =
1.0pt;padding:3.0pt 0in 0in 0in'>From:<=
/b> <a =
href=3D"mailto:rcruz@sapasequipment.com" =
target=3D"_blank">rcruz@sapasequipment.com</a> &lt;<a =
href=3D"mailto:rcruz@sapasequipment.com" =
target=3D"_blank">rcruz@sapasequipment.com</a>&gt; Sent: =
Friday, February 2, 2024 12:52 PM To: 'NAM CSC AI' &lt;<a =
href=3D"mailto:sievers.customercare@veolia.com" =
target=3D"_blank">sievers.customercare@veolia.com</a>&gt; Subject:<=
/b> RE: Part # RE: PLEASE QUOTE| [ Case #: 05935933 =
]<o:p></o:p></div></div>&nbsp;<o:p><=
/o:p>Thanks =
Maria; we are double checking. <o:p></o:p>&nbsp;=
<o:p></o:p>BR<o:p=
></o:p>&nbsp;=
<o:p></o:p><div><div style=3D'border:none;border-top:solid #E1E1E1 =
1.0pt;padding:3.0pt 0in 0in 0in'>From:<=
/b> =
NAM CSC AI &lt;<a href=3D"mailto:sievers.customercare@veolia.com" =
target=3D"_blank">sievers.customercare@veolia.com</a>&gt; Sent:=
 Thursday, February 1, 2024 4:10 PM To: <a =
href=3D"mailto:rcruz@sapasequipment.com" =
target=3D"_blank">rcruz@sapasequipment.com</a> Subject: Part # =
RE: PLEASE QUOTE| [ Case #: 05935933 =
]<o:p></o:p></div></div>&nbsp;<o:p><=
/o:p>Hi =
Richard, I hope you're doing well! I am currently working =
on this request for you, I'm not getting any search results for this =
part number thought, could you tell me what it is you're looking for, =
and I can reach out to our tech support team and see if I can get a part =
# to quote. ? Regards, Maria C. Garcia Customer Order =
and Fulfillment Specialist Veolia WTS Analytical Instruments, =
Inc 1-800-255-6964 option 3 --------------- Original =
Message --------------- From: =
[rcruz@sapasequipment.com] Sent: 2/1/2024, 3:23 =
PM To: <a href=3D"mailto:sievers.customercare@veolia.com" =
target=3D"_blank">sievers.customercare@veolia.com</a> Subject: =
PLEASE QUOTE| [ Case #: 05935933 ] &nbsp;<o:p></o:p><div>Hi Maria(or =
to whom concerns,<o:p></o:p>&nbsp;<o:p><=
/o:p>Trust this =
email finds you well.&nbsp; Please quote price and =
availability:<o:p></o:p>&nbsp;<o:p><=
/o:p>(1)APC =
77015-03 REV.C<o:p></o:p>&nbsp;<o:p><=
/o:p>Thanks,<o:p>=
</o:p>Rich<o:p></o=
:p>&nbsp;<o:p><=
/o:p>Richard =
Cruz<o:p></o:p>Owner<o:=
p></o:p>Sapas =
LLC<o:p></o:p>&nbsp;<o=
:p></o:p>&nbsp; =
713-502-3780<o:p></o:p>&nbsp; =
<a href=3D"mailto:amora@sapasequipment.com" =
target=3D"_blank">rcruz@sapasequi=
pment.com</a><o:p></o:p>&nbsp; =
<a href=3D"http://www.sapasequipment.com" target=3D"_blank">www.sapasequipment.com</a><o:p></o:p><p=
 class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p>&nbsp;<o:p><=
/o:p></div>&nbsp;<o:p><=
/o:p></div>&nbsp;<o:p><=
/o:p></div>&nbsp;<o:p><=
/o:p></div><img =
border=3D0 width=3D1 height=3D1 style=3D'width:.0104in;height:.0104in' =
id=3D"_x0000_i1029" =
src=3D"https://gew.my.salesforce.com/servlet/servlet.ImageServer?oid=3D00=
DG0000000l66K&amp;esid=3D0188Y00001HCqcY&amp;from=3Dint"><o:p></o:p><=
/div><img =
border=3D0 width=3D1 height=3D1 style=3D'width:.0104in;height:.0104in' =
id=3D"_x0000_i1028" =
src=3D"https://gew.my.salesforce.com/servlet/servlet.ImageServer?oid=3D00=
DG0000000l66K&amp;esid=3D0188Y00001GW2tA&amp;from=3Dint"><o:p></o:p><=
/div><img =
border=3D0 width=3D1 height=3D1 style=3D'width:.0104in;height:.0104in' =
id=3D"_x0000_i1027" =
src=3D"https://gew.my.salesforce.com/servlet/servlet.ImageServer?oid=3D00=
DG0000000l66K&amp;esid=3D0188Y00001GW5qn&amp;from=3Dint"><o:p></o:p><=
/div><img =
border=3D0 width=3D1 height=3D1 style=3D'width:.0104in;height:.0104in' =
id=3D"_x0000_i1026" =
src=3D"https://gew.my.salesforce.com/servlet/servlet.ImageServer?oid=3D00=
DG0000000l66K&amp;esid=3D018Pe00000B9rjV&amp;from=3Dint"><o:p></o:p><=
/div><img border=3D0 width=3D1 height=3D1 =
style=3D'width:.0104in;height:.0104in' id=3D"_x0000_i1025" =
src=3D"https://gew.my.salesforce.com/servlet/servlet.ImageServer?oid=3D00=
DG0000000l66K&amp;esid=3D018Pe00000BDCZl&amp;from=3Dext"><o:p></o:p><=
/div></body></html>
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