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From: "rcruz@sapasequipment.com" <rcruz@sapasequipment.com>
To: SALVATORE SCOZZARO <samscozzaro@mzsolutions.ca>
Subject: Re: [External] Sapas LLC_Commercial Invoices paps # TOR8047886-PTH
Thread-Topic: [External] Sapas LLC_Commercial Invoices paps # TOR8047886-PTH
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Date: Fri, 8 Nov 2024 11:04:34 +0000
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Hi Sam,

I just refunded your ebay account.

The actual return shipping cost was $155.77 + $55 insurance.  I refunded th=
e $1200 you paid for the unit.

Again sorry about the issues. As you noted the unit was working initially a=
nd then for some reason began to show these issues.

Wish you well,  Rich

________________________________
From: SALVATORE SCOZZARO <samscozzaro@mzsolutions.ca>
Sent: Thursday, November 7, 2024 6:10 AM
To: rcruz@sapasequipment.com <rcruz@sapasequipment.com>
Subject: Re: [External] Sapas LLC_Commercial Invoices paps # TOR8047886-PTH

Hi Richard,

Do you have an update on the refund status?

Sam

________________________________
From: rcruz@sapasequipment.com <rcruz@sapasequipment.com>
Sent: Wednesday, October 30, 2024 11:32:37 AM
To: SALVATORE SCOZZARO <samscozzaro@mzsolutions.ca>
Subject: Fw: [External] Sapas LLC_Commercial Invoices paps # TOR8047886-PTH

Hi Sam,

It is currently stuck in customs in Canada.  Working with them on requireme=
nts.

Will keep you posted.  Richard

---------- Forwarded message ---------
De: SAGOO, Harmeet K. <Harmeet.SAGOO@dayross.com<mailto:Harmeet.SAGOO@dayro=
ss.com>>
Date: lun, 28 oct 2024 a las 16:54
Subject: RE: [External] Sapas LLC_Commercial Invoices paps # TOR8047886-PTH
To: AILED ALVAREZ CASTRO <alvarezad@sapasequipment.com<mailto:alvarezad@sap=
asequipment.com>>
Cc: Transborder Customs TOR D&R <CustomsTOR@dayandrossinc.ca<mailto:Customs=
TOR@dayandrossinc.ca>>

Good Day,

Rec=92d invoice. Could you please advise who is your U.S broker will be cle=
aring the freight. The description of goods is Lab Equipment we are unable =
to send as Sec 321 (Low Value)

Please provide your broker Asap.

Regards

Harmeet Sagoo

Transborder Supervisor

Day & Ross

T: 905 846 6525

Dayross.com

From: AILED ALVAREZ CASTRO <alvarezad@sapasequipment.com<mailto:alvarezad@s=
apasequipment.com>>
Sent: Monday, October 28, 2024 4:00 PM
To: SAGOO, Harmeet K. <Harmeet.SAGOO@dayross.com<mailto:Harmeet.SAGOO@dayro=
ss.com>>
Subject: [External] Sapas LLC_Commercial Invoices

You don't often get email from alvarezad@sapasequipment.com<mailto:alvareza=
d@sapasequipment.com>. Learn why this is important<https://aka.ms/LearnAbou=
tSenderIdentification>

External Email Alert
Caution: This email originated from outside the organization. If this email=
 is suspicious, please use the Report Message button in Outlook to have it =
analyzed by our security systems.

Hi Harmeet,

Attached I am sending the commercial invoice for the return of the equipmen=
t: LAB EQUIPMENT: Thermo Scientific Neslab ThermoFlex900 , from Canada to T=
x, United States.

Best regards,

Ailed Alvarez

Business Executive

+1 (713) 502-3780

alvarezad@sapasequipment.com<mailto:alvarezad@sapasequipment.com>

www.sapasequipment.com<http://www.sapasequipment.com/>

--_000_BYAPR20MB234175BA417CC3395E44563DA15D2BYAPR20MB2341namp_
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<html>
<head>
<meta http-equiv=3D"Content-Type" content=3D"text/html; charset=3DWindows-1=
252">
<style type=3D"text/css" style=3D"display:none;"> P {margin-top:0;margin-bo=
ttom:0;} </style>
</head>
<body dir=3D"ltr">
<div class=3D"elementToProof" style=3D"font-family: Aptos, Aptos_EmbeddedFo=
nt, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; c=
olor: rgb(0, 0, 0);">
Hi Sam,&nbsp;&nbsp;</div>
<div class=3D"elementToProof" style=3D"font-family: Aptos, Aptos_EmbeddedFo=
nt, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; c=
olor: rgb(0, 0, 0);">
<br>
</div>
<div class=3D"elementToProof" style=3D"font-family: Aptos, Aptos_EmbeddedFo=
nt, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; c=
olor: rgb(0, 0, 0);">
I just refunded your ebay account.&nbsp;&nbsp;</div>
<div class=3D"elementToProof" style=3D"font-family: Aptos, Aptos_EmbeddedFo=
nt, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; c=
olor: rgb(0, 0, 0);">
<br>
</div>
<div class=3D"elementToProof" style=3D"font-family: Aptos, Aptos_EmbeddedFo=
nt, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; c=
olor: rgb(0, 0, 0);">
The actual return shipping cost was $155.77 + $55 insurance.&nbsp; I refund=
ed the $1200 you paid for the unit.&nbsp;&nbsp;</div>
<div class=3D"elementToProof" style=3D"font-family: Aptos, Aptos_EmbeddedFo=
nt, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; c=
olor: rgb(0, 0, 0);">
<br>
</div>
<div class=3D"elementToProof" style=3D"font-family: Aptos, Aptos_EmbeddedFo=
nt, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; c=
olor: rgb(0, 0, 0);">
Again sorry about the issues. As you noted the unit was working initially a=
nd then for some reason began to show these issues.&nbsp;&nbsp;</div>
<div class=3D"elementToProof" style=3D"font-family: Aptos, Aptos_EmbeddedFo=
nt, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; c=
olor: rgb(0, 0, 0);">
<br>
</div>
<div class=3D"elementToProof" style=3D"font-family: Aptos, Aptos_EmbeddedFo=
nt, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; c=
olor: rgb(0, 0, 0);">
Wish you well,&nbsp; Rich</div>
<div id=3D"appendonsend"></div>
<div style=3D"font-family:Aptos,Aptos_EmbeddedFont,Aptos_MSFontService,Cali=
bri,Helvetica,sans-serif; font-size:12pt; color:rgb(0,0,0)">
<br>
</div>
<hr tabindex=3D"-1" style=3D"display:inline-block; width:98%">
<div id=3D"divRplyFwdMsg" dir=3D"ltr"><font face=3D"Calibri, sans-serif" co=
lor=3D"#000000" style=3D"font-size:11pt"><b>From:</b> SALVATORE SCOZZARO &l=
t;samscozzaro@mzsolutions.ca&gt;<br>
<b>Sent:</b> Thursday, November 7, 2024 6:10 AM<br>
<b>To:</b> rcruz@sapasequipment.com &lt;rcruz@sapasequipment.com&gt;<br>
<b>Subject:</b> Re: [External] Sapas LLC_Commercial Invoices paps # TOR8047=
886-PTH</font>
<div>&nbsp;</div>
</div>
<div>
<div>
<div dir=3D"ltr">
<div dir=3D"ltr">Hi Richard,</div>
<div dir=3D"ltr"><br>
</div>
<div dir=3D"ltr">Do you have an update<span>&nbsp;on the refund status?</sp=
an><span></span></div>
<div dir=3D"ltr"><span><br>
</span></div>
<div dir=3D"ltr"><span>Sam</span></div>
<div dir=3D"ltr"><span><br>
</span></div>
</div>
</div>
<div id=3D"x_ms-outlook-mobile-signature">
<div></div>
</div>
<hr tabindex=3D"-1" style=3D"display:inline-block; width:98%">
<div id=3D"x_divRplyFwdMsg" dir=3D"ltr"><font face=3D"Calibri, sans-serif" =
color=3D"#000000" style=3D"font-size:11pt"><b>From:</b> rcruz@sapasequipmen=
t.com &lt;rcruz@sapasequipment.com&gt;<br>
<b>Sent:</b> Wednesday, October 30, 2024 11:32:37 AM<br>
<b>To:</b> SALVATORE SCOZZARO &lt;samscozzaro@mzsolutions.ca&gt;<br>
<b>Subject:</b> Fw: [External] Sapas LLC_Commercial Invoices paps # TOR8047=
886-PTH</font>
<div>&nbsp;</div>
</div>
<style type=3D"text/css" style=3D"display:none">

</style>
<div dir=3D"ltr">
<div class=3D"x_x_elementToProof" style=3D"font-family:Aptos,Aptos_Embedded=
Font,Aptos_MSFontService,Calibri,Helvetica,sans-serif; font-size:12pt; colo=
r:rgb(0,0,0)">
Hi Sam,&nbsp;&nbsp;</div>
<div class=3D"x_x_elementToProof" style=3D"font-family:Aptos,Aptos_Embedded=
Font,Aptos_MSFontService,Calibri,Helvetica,sans-serif; font-size:12pt; colo=
r:rgb(0,0,0)">
<br>
</div>
<div class=3D"x_x_elementToProof" style=3D"font-family:Aptos,Aptos_Embedded=
Font,Aptos_MSFontService,Calibri,Helvetica,sans-serif; font-size:12pt; colo=
r:rgb(0,0,0)">
It is currently stuck in customs in Canada.&nbsp; Working with them on requ=
irements.&nbsp; &nbsp;</div>
<div class=3D"x_x_elementToProof" style=3D"font-family:Aptos,Aptos_Embedded=
Font,Aptos_MSFontService,Calibri,Helvetica,sans-serif; font-size:12pt; colo=
r:rgb(0,0,0)">
<br>
</div>
<div class=3D"x_x_elementToProof" style=3D"font-family:Aptos,Aptos_Embedded=
Font,Aptos_MSFontService,Calibri,Helvetica,sans-serif; font-size:12pt; colo=
r:rgb(0,0,0)">
Will keep&nbsp;you posted.&nbsp; Richard</div>
<div style=3D"direction:ltr"><br>
<br>
</div>
<div style=3D"direction:ltr">---------- Forwarded message ---------<br>
De: <b>SAGOO, Harmeet K.</b>&nbsp;&lt;<a href=3D"mailto:Harmeet.SAGOO@dayro=
ss.com" id=3D"OWAcdbf0780-2b65-73fb-099e-515575de6bf2" class=3D"x_x_OWAAuto=
Link">Harmeet.SAGOO@dayross.com</a>&gt;<br>
Date: lun, 28 oct 2024 a las 16:54<br>
Subject: RE: [External] Sapas LLC_Commercial Invoices paps # TOR8047886-PTH=
<br>
To: AILED ALVAREZ CASTRO &lt;<a href=3D"mailto:alvarezad@sapasequipment.com=
" id=3D"OWA1b931516-de24-5329-782c-2a586dd6d4cc" class=3D"x_x_OWAAutoLink">=
alvarezad@sapasequipment.com</a>&gt;<br>
Cc: Transborder Customs TOR D&amp;R &lt;<a href=3D"mailto:CustomsTOR@dayand=
rossinc.ca" id=3D"OWAf8321c09-840d-d9c6-69e7-d7928bd06fb4" class=3D"x_x_OWA=
AutoLink">CustomsTOR@dayandrossinc.ca</a>&gt;</div>
<div style=3D"direction:ltr"><br>
<br>
</div>
<p style=3D"direction:ltr"><span style=3D"font-family:Calibri,sans-serif; f=
ont-size:11pt; color:rgb(31,73,125)">Good Day,</span></p>
<p style=3D"direction:ltr"><span style=3D"font-family:Calibri,sans-serif; f=
ont-size:11pt; color:rgb(31,73,125)">&nbsp;</span></p>
<p style=3D"direction:ltr"><span style=3D"font-family:Calibri,sans-serif; f=
ont-size:11pt; color:rgb(31,73,125)">Rec=92d invoice. Could you please advi=
se who is your U.S broker will be clearing the freight. The description of =
goods is Lab Equipment we are unable to
 send as Sec 321 (Low Value)</span></p>
<p style=3D"direction:ltr"><span style=3D"font-family:Calibri,sans-serif; f=
ont-size:11pt; color:rgb(31,73,125)">Please provide your broker Asap.</span=
></p>
<p style=3D"direction:ltr"><span style=3D"font-family:Calibri,sans-serif; f=
ont-size:11pt; color:rgb(31,73,125)">&nbsp;</span></p>
<p style=3D"direction:ltr"><span style=3D"font-family:Calibri,sans-serif; f=
ont-size:11pt; color:rgb(31,73,125)">&nbsp;</span></p>
<p style=3D"direction:ltr"><span style=3D"font-family:Calibri,sans-serif; f=
ont-size:11pt; color:rgb(31,73,125)">Regards</span></p>
<p style=3D"direction:ltr"><span style=3D"font-family:Arial,sans-serif; fon=
t-size:11pt; color:rgb(31,73,125)">Harmeet Sagoo</span></p>
<p style=3D"direction:ltr"><span style=3D"font-family:Arial,sans-serif; fon=
t-size:11pt; color:rgb(31,73,125)">Transborder Supervisor</span></p>
<p style=3D"direction:ltr"><span style=3D"font-family:Arial,sans-serif; fon=
t-size:11pt; color:rgb(31,73,125)">Day &amp; Ross</span></p>
<p style=3D"direction:ltr"><span style=3D"font-family:Arial,sans-serif; fon=
t-size:11pt; color:rgb(31,73,125)">T: 905 846 6525</span></p>
<p style=3D"direction:ltr"><span style=3D"font-family:Arial,sans-serif; fon=
t-size:11pt; color:rgb(31,73,125)">Dayross.com</span></p>
<p style=3D"direction:ltr"><span style=3D"font-family:Calibri,sans-serif; f=
ont-size:11pt; color:rgb(31,73,125)">&nbsp;</span></p>
<div style=3D"padding:3pt 0in 0in; border-top:1pt solid rgb(225,225,225)">
<p style=3D"direction:ltr; margin-left:0.5in"><span style=3D"font-family:Ca=
libri,sans-serif; font-size:11pt"><b>From:</b>&nbsp;AILED ALVAREZ CASTRO &l=
t;<a href=3D"mailto:alvarezad@sapasequipment.com" id=3D"OWA9353ed2c-0c7f-34=
8c-e295-13c90762cd53" class=3D"x_x_OWAAutoLink" style=3D"margin-top:0px; ma=
rgin-bottom:0px">alvarezad@sapasequipment.com</a>&gt;<br>
<b>Sent:</b>&nbsp;Monday, October 28, 2024 4:00 PM<br>
<b>To:</b>&nbsp;SAGOO, Harmeet K. &lt;<a href=3D"mailto:Harmeet.SAGOO@dayro=
ss.com" id=3D"OWA1a7999e0-0025-18f2-4929-97c8a8a8518c" class=3D"x_x_OWAAuto=
Link" style=3D"margin-top:0px; margin-bottom:0px">Harmeet.SAGOO@dayross.com=
</a>&gt;<br>
<b>Subject:</b>&nbsp;[External] Sapas LLC_Commercial Invoices</span></p>
</div>
<p style=3D"direction:ltr; margin-left:0.5in">&nbsp;</p>
<table align=3D"left" cellspacing=3D"0" cellpadding=3D"0" style=3D"directio=
n:ltr; width:110.26%; border-collapse:collapse; border-spacing:0px; box-siz=
ing:border-box">
<tbody>
<tr>
<td style=3D"direction:ltr; background-color:rgb(166,166,166); padding:0in"=
></td>
<td style=3D"direction:ltr; text-indent:revert; line-height:revert; white-s=
pace:revert; border-width:revert; border-style:revert; border-color:revert;=
 background-color:revert; padding:revert; word-break:revert; color:revert; =
width:revert; height:revert">
<p style=3D"direction:ltr; text-indent:revert; line-height:revert; white-sp=
ace:revert">
<span style=3D"letter-spacing:revert">You don't often get email from <a hre=
f=3D"mailto:alvarezad@sapasequipment.com" id=3D"OWA114558a6-2f03-0ea1-7a82-=
fa7574f1b874" class=3D"x_x_OWAAutoLink" style=3D"margin-top:0px; margin-bot=
tom:0px">
alvarezad@sapasequipment.com</a>. <a href=3D"https://aka.ms/LearnAboutSende=
rIdentification" data-auth=3D"NotApplicable" id=3D"OWA3d803817-5e4c-682c-d4=
a3-57e9c1f75723" class=3D"x_x_OWAAutoLink" style=3D"margin-top:0px; margin-=
bottom:0px">
Learn why this is important</a></span></p>
</td>
<td style=3D"direction:ltr; text-indent:revert; line-height:revert; white-s=
pace:revert; border-width:revert; border-style:revert; border-color:revert;=
 background-color:revert; padding:revert; word-break:revert; color:revert; =
width:revert; height:revert">
</td>
</tr>
</tbody>
</table>
<div align=3D"center">
<table cellspacing=3D"0" cellpadding=3D"0" style=3D"direction:ltr; backgrou=
nd-color:yellow; width:100.18%; border-collapse:collapse; border-spacing:0p=
x; box-sizing:border-box">
<tbody>
<tr>
<td style=3D"direction:ltr; border-width:1pt; border-style:solid; border-co=
lor:red; padding:0.75pt; width:100%">
<p align=3D"center" style=3D"direction:ltr"><span style=3D"color:red"><b>Ex=
ternal Email Alert</b><br>
</span><span style=3D"font-size:10pt; color:red"><b><u>Caution</u>:</b>&nbs=
p;This email originated from outside the organization. If this email is sus=
picious, please use the
<u>Report Message</u>&nbsp;button in Outlook to have it analyzed by our sec=
urity systems.</span></p>
</td>
</tr>
</tbody>
</table>
</div>
<p style=3D"direction:ltr; margin-left:0.5in"><span style=3D"font-family:Ta=
homa,sans-serif">Hi Harmeet,</span></p>
<p style=3D"direction:ltr; margin-left:0.5in"><span style=3D"font-family:Ta=
homa,sans-serif">Attached I am sending the commercial invoice for the retur=
n of the equipment: LAB EQUIPMENT: Thermo Scientific Neslab ThermoFlex900 ,=
 from Canada to Tx, United States.</span></p>
<p style=3D"direction:ltr; margin-left:0.5in">&nbsp;</p>
<p style=3D"direction:ltr; margin-left:0.5in"><span style=3D"font-family:Ta=
homa,sans-serif">Best regards,</span></p>
<p style=3D"direction:ltr; margin-left:0.5in"><br>
</p>
<p style=3D"direction:ltr; margin-left:0.5in">Ailed Alvarez</p>
<p style=3D"direction:ltr; margin-left:0.5in">Business Executive</p>
<p style=3D"direction:ltr; margin-left:0.5in">+1 (713) 502-3780</p>
<p style=3D"direction:ltr; margin-left:0.5in"><a href=3D"mailto:alvarezad@s=
apasequipment.com" id=3D"OWAece461a3-ef7f-0008-6e85-d9cf77567450" class=3D"=
x_x_OWAAutoLink" style=3D"margin-top:0px; margin-bottom:0px">alvarezad@sapa=
sequipment.com</a></p>
<p style=3D"direction:ltr; margin-left:0.5in"><a href=3D"http://www.sapaseq=
uipment.com/" data-auth=3D"NotApplicable" id=3D"OWA0232ea9e-f6bb-d019-d841-=
1790693ecd63" class=3D"x_x_OWAAutoLink" style=3D"margin-top:0px; margin-bot=
tom:0px">www.sapasequipment.com</a></p>
</div>
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