Da

✏️ Editing: 1678316660.M742790P4086577.aristoteles.x5servers.net,S=32512,W=33134:2,

Envelope-to: rcruz@sapasequipment.com
Delivery-date: Wed, 08 Mar 2023 19:04:20 -0400
Date: Wed, 08 Mar 2023 23:03:37 +0000
From: ShipStation Support <support-billing@shipstation.com>
Reply-To: ShipStation Support <support-billing@shipstation.com>
To: Richard Cruz <rcruz@sapasequipment.com>
Message-ID: <EL223MP6G8R_64091449180c3_574a882481890_sprut@zendesk.com>
In-Reply-To: <007401d95056$7117e060$5347a120$@sapasequipment.com>
 <EL223MP6G8R_6406653024300_4b4a888846ea_sprut@zendesk.com>
References: <EL223MP6G8R@zendesk.com>
 <64043ea021cb2_e846c4117339a5@emaily-consumer-7cd4c87d4b-lcxg6.mail>
 <007401d95056$7117e060$5347a120$@sapasequipment.com>
Subject: How would you rate the support you received on request #3467569?
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##- Please type your reply above this line -##=0D
=0D
Hello, =0D
=0D
Thank you for working with our team at ShipStation. We value your feedbac=
k.=0D
=0D
<div style=3D"font-weight:600; color:#2E3657">=0D
Would you have a moment to grade the service that you received with Laura=
?=0D
</div>=0D
To rate the help you received, please answer one simple question by click=
ing this link: <a href=3D"https://help.shipstation.com/requests/3467569/s=
atisfaction/new/j2BujGd5AXr9b7jiCr6t5B5LF?locale=3D1">Satisfaction Survey=
</a>=0D
=0D
--=0D
----------------------------------------------=0D
=0D
Laura P., Mar 6, 2023, 4:11 PM CST=0D
=0D
Hello,=0D
=0D
Thanks for your patience while our team took care of your inquiry.=0D
=0D
This email is to inform the ShipStation account associated with richcruz2=
010@gmail.com has been cancelled; this ticket inquiry is now closed.=0D
=0D
=0D
Laura P.=0D
Merchant Support Advocate=0D
=0D
![ShipStation Help Resources Logo](https://help.shipstation.com/hc/articl=
e_attachments/4401796785563/160b9714dcd846.png)=0D
=0D
=E2=9D=93 ShipStation Knowledge Base=0D
=0D
=E2=9C=8B ShipStation University Online=0D
=0D
=E2=99=A5=EF=B8=8FLove ShipStation? Refer your friends!=0D
=0D
----------------------------------------------=0D
=0D
Laura P., Mar 6, 2023, 12:40 PM CST=0D
=0D
Hi Richard,=0D
=0D
Thanks for reaching out to us here at ShipStation; I understand you are i=
nquiring about canceling a ShipStation starter Subscription. I'm happy to=
 look into this for you.=0D
=0D
Our records show the account associated with email rcruz@sapasequipment.c=
om has Acct Status=0D
**Canceled 01/29/2023**=0D
=0D
Appreciate you providing that invoice screenshot!=0D
=0D
I checked in with our billing team for clarification regarding that invoi=
ce and this email is to confirm  the ShipStation account for invoice 9260=
734 is actually under a different email: richcruz2010@gmail.com.=0D
=0D
I'm submitting a request for this account to be canceled and as soon as I=
 receive confirmation this has been done, it will be communicated directl=
y via this email thread.=0D
=0D
Laura P.=0D
Merchant Support Advocate=0D
=0D
![ShipStation Help Resources Logo](https://help.shipstation.com/hc/articl=
e_attachments/4401796785563/160b9714dcd846.png)=0D
=0D
=E2=9D=93 ShipStation Knowledge Base=0D
=0D
=E2=9C=8B ShipStation University Online=0D
=0D
=E2=99=A5=EF=B8=8FLove ShipStation? Refer your friends!=0D
=0D
----------------------------------------------=0D
=0D
Richard Cruz, Mar 6, 2023, 12:07 PM CST=0D
=0D
To whom this may concern,=0D
=0D
=0D
=0D
I sent a message over a month ago requesting to cancel my subscription; o=
bviously never happened.=0D
=0D
=0D
=0D
Please cancel my service=0D
=0D
=0D
=0D
Richard Cruz=0D
=0D
=0D
=0D
**From:** bounce+enterprise+si49ns68484h@return.recurly.com <bounce+enter=
prise+si49ns68484h@return.recurly.com> **On Behalf Of** no-reply-billing@=
shipstation.com=0D
**Sent:** Sunday, March 5, 2023 1:03 AM=0D
**To:** rcruz@sapasequipment.com=0D
**Subject:** We had a problem billing your credit card=0D
=0D
=0D
=0D
# ShipStation=0D
=0D
=0D
=0D
# Your payment was declined.=0D
=0D
Please update your billing information to ensure your subscription is not=
 interrupted.=0D
=0D
Update Billing Information=0D
=0D
If you have any questions, please contact us at support-billing@shipstati=
on.com.=0D
=0D
Thank you,=0D
ShipStation=0D
=0D
=0D
=0D
Invoice #9260734=0D
=0D
View Online=0D
=0D
RICHARD CRUZ=0D
5602 VERONA RIDGE DR Fulshear, TX 77441 United States=0D
=0D
Your Plan=0D
=0D
ShipStation Starter=0D
=0D
Renews On=0D
=0D
Apr 5, 2023=0D
=0D
Total Due=0D
=0D
**$10.65**=0D
=0D
=0D
=0D
Description=0D
=0D
Subtotal=0D
=0D
ShipStation Starter=0D
=0D
$9.99=0D
=0D
Mar 5 =E2=80=93 Apr 5, 2023=0D
=0D
=0D
=0D
Subtotal=0D
=0D
$9.99=0D
=0D
TX Tax 8.25%=0D
=0D
$0.66=0D
=0D
**Total**=0D
=0D
**$10.65**=0D
=0D
Paid=0D
=0D
$0.00=0D
=0D
=0D
=0D
**Total Due**=0D
=0D
**$10.65**=0D
=0D
=0D
=0D
Please contact us at support-billing@shipstation.com or visit your accoun=
t page if you have any questions.=0D
=0D
![](https://u4745827.ct.sendgrid.net/wf/open?upn=3DF1eym0zSr6MdEX-2Bg0itl=
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LnP9D-2Bd6FZTo-3D)=0D
=0D
=0D
=0D
=0D
=0D
=0D
=0D
=0D
=0D
=0D
[EL223M-P6G8R]=

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<!DOCTYPE html><html><head>=0D
  <meta http-equiv=3D"Content-Type" content=3D"text/html; charset=3Dutf-8=
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rande',Verdana,Arial,sans-serif; font-size: 12px; color:#444444;">=0D
    <div style=3D"color: #b5b5b5;">##- Please type your reply above this =
line -##</div>=0D
     <p dir=3D"ltr">Hello, </p><p dir=3D"ltr">Thank you for working with =
our team at ShipStation. We value your feedback.</p><p dir=3D"ltr"></p><d=
iv style=3D"font-weight:600; color:#2E3657"><br>Would you have a moment t=
o grade the service that you received with Laura?<br></div><br>To rate th=
e help you received, please answer one simple question by clicking this l=
ink: <a href=3D"https://help.shipstation.com/requests/3467569/satisfactio=
n/new/j2BujGd5AXr9b7jiCr6t5B5LF?locale=3D1">Satisfaction Survey</a><p dir=
=3D"ltr">--<br></p><div style=3D"margin-top: 25px" data-version=3D"2"><ta=
ble width=3D"100%" cellpadding=3D"0" cellspacing=3D"0" border=3D"0" role=3D=
"presentation">  <tbody><tr>    <td width=3D"100%" style=3D"padding: 15px=
 0; border-top: 1px dotted #c5c5c5;">      <table width=3D"100%" cellpadd=
ing=3D"0" cellspacing=3D"0" border=3D"0" style=3D"table-layout:fixed;" ro=
le=3D"presentation">        <tbody><tr>                      <td valign=3D=
"top" style=3D"padding: 0 15px 0 15px; width: 40px;">              <img w=
idth=3D"40" height=3D"40" alt=3D"" style=3D"height: auto; line-height: 10=
0%; outline: none; text-decoration: none; -webkit-border-radius: 5px; -mo=
z-border-radius: 5px; border-radius: 5px;" src=3D"https://shipstation.zen=
desk.com/images/2016/default-avatar-80.png">            </td>            =
        <td width=3D"100%" style=3D"padding: 0; margin: 0;" valign=3D"top=
">            <p style=3D"font-family:'Lucida Grande','Lucida Sans Unicod=
e','Lucida Sans',Verdana,Tahoma,sans-serif; font-size: 15px; line-height:=
 18px; margin-bottom: 0; margin-top: 0; padding: 0; color:#1b1d1e;" dir=3D=
"ltr">                                                <strong>Laura P.</s=
trong> (ShipStation)                                          </p>       =
     <p style=3D"font-family:'Lucida Grande','Lucida Sans Unicode','Lucid=
a Sans',Verdana,Tahoma,sans-serif; font-size: 13px; line-height: 25px; ma=
rgin-bottom: 15px; margin-top: 0; padding: 0; color:#bbbbbb;" dir=3D"ltr"=
>              Mar 6, 2023, 4:11 PM CST            </p>                  =
                  <div class=3D"zd-comment" dir=3D"auto" style=3D"color: =
#2b2e2f; line-height: 22px; margin: 15px 0">Hello,&nbsp;<br><br>Thanks fo=
r your patience while our team took care of your inquiry.<br><br>This ema=
il is to inform the ShipStation account associated with <a href=3D"mailto=
:richcruz2010@gmail.com" rel=3D"noreferrer">richcruz2010@gmail.com</a> ha=
s been cancelled; this ticket inquiry is now closed.<br>&nbsp;<br><div cl=
ass=3D"signature"><p dir=3D"ltr" style=3D"color: #2b2e2f; line-height: 22=
px; margin: 15px 0">Laura P.<br>=0D
Merchant Support Advocate</p><p dir=3D"ltr" style=3D"color: #2b2e2f; line=
-height: 22px; margin: 15px 0"><img src=3D"https://help.shipstation.com/h=
c/article_attachments/4401796785563/160b9714dcd846.png" alt=3D"ShipStatio=
n Help Resources Logo" style=3D"max-width: 100%"></p><p dir=3D"ltr" style=
=3D"color: #2b2e2f; line-height: 22px; margin: 15px 0">=E2=9D=93 <a href=3D=
"https://help.shipstation.com/hc/" rel=3D"noreferrer">ShipStation Knowled=
ge Base</a></p><p dir=3D"ltr" style=3D"color: #2b2e2f; line-height: 22px;=
 margin: 15px 0">=E2=9C=8B <a href=3D"https://learning.shipstation.com/" =
rel=3D"noreferrer">ShipStation University Online</a></p><p dir=3D"ltr" st=
yle=3D"color: #2b2e2f; line-height: 22px; margin: 15px 0">=E2=99=A5=EF=B8=
=8F<a href=3D"https://www.shipstation.com/refer-a-friend/?&amp;ref=3Dsupp=
ortemail" rel=3D"noreferrer">Love ShipStation? Refer your friends!</a></p=
></div></div><p dir=3D"ltr">                      </p></td>        </tr> =
     </tbody></table>    </td>  </tr></tbody></table><p dir=3D"ltr"></p><=
table width=3D"100%" cellpadding=3D"0" cellspacing=3D"0" border=3D"0" rol=
e=3D"presentation">  <tbody><tr>    <td width=3D"100%" style=3D"padding: =
15px 0; border-top: 1px dotted #c5c5c5;">      <table width=3D"100%" cell=
padding=3D"0" cellspacing=3D"0" border=3D"0" style=3D"table-layout:fixed;=
" role=3D"presentation">        <tbody><tr>                      <td vali=
gn=3D"top" style=3D"padding: 0 15px 0 15px; width: 40px;">              <=
img width=3D"40" height=3D"40" alt=3D"" style=3D"height: auto; line-heigh=
t: 100%; outline: none; text-decoration: none; -webkit-border-radius: 5px=
; -moz-border-radius: 5px; border-radius: 5px;" src=3D"https://shipstatio=
n.zendesk.com/images/2016/default-avatar-80.png">            </td>       =
             <td width=3D"100%" style=3D"padding: 0; margin: 0;" valign=3D=
"top">            <p style=3D"font-family:'Lucida Grande','Lucida Sans Un=
icode','Lucida Sans',Verdana,Tahoma,sans-serif; font-size: 15px; line-hei=
ght: 18px; margin-bottom: 0; margin-top: 0; padding: 0; color:#1b1d1e;" d=
ir=3D"ltr">                                                <strong>Laura =
P.</strong> (ShipStation)                                          </p>  =
          <p style=3D"font-family:'Lucida Grande','Lucida Sans Unicode','=
Lucida Sans',Verdana,Tahoma,sans-serif; font-size: 13px; line-height: 25p=
x; margin-bottom: 15px; margin-top: 0; padding: 0; color:#bbbbbb;" dir=3D=
"ltr">              Mar 6, 2023, 12:40 PM CST            </p>            =
                        <div class=3D"zd-comment" dir=3D"auto" style=3D"c=
olor: #2b2e2f; line-height: 22px; margin: 15px 0">Hi Richard,<br>&nbsp;<b=
r>Thanks for reaching out to us here at ShipStation; I understand you are=
 inquiring about canceling a ShipStation starter Subscription. I'm happy =
to look into this for you.<br><br>Our records show the account associated=
 with email <a href=3D"mailto:rcruz@sapasequipment.com" rel=3D"noreferrer=
">rcruz@sapasequipment.com</a> has Acct Status<br><strong>Canceled 01/29/=
2023</strong>&nbsp;<br><br>Appreciate you providing that invoice screensh=
ot! &nbsp;<br><br>I checked in with our billing team for clarification re=
garding that invoice and this email is to confirm &nbsp;the ShipStation a=
ccount for invoice 9260734 is actually under a different email: <a href=3D=
"mailto:richcruz2010@gmail.com" rel=3D"noreferrer">richcruz2010@gmail.com=
</a>.<br><br>I'm submitting a request for this account to be canceled and=
 as soon as I receive confirmation this has been done, it will be communi=
cated directly via this email thread.<br><div class=3D"signature"><p dir=3D=
"ltr" style=3D"color: #2b2e2f; line-height: 22px; margin: 15px 0">Laura P=
.<br>=0D
Merchant Support Advocate</p><p dir=3D"ltr" style=3D"color: #2b2e2f; line=
-height: 22px; margin: 15px 0"><img src=3D"https://help.shipstation.com/h=
c/article_attachments/4401796785563/160b9714dcd846.png" alt=3D"ShipStatio=
n Help Resources Logo" style=3D"max-width: 100%"></p><p dir=3D"ltr" style=
=3D"color: #2b2e2f; line-height: 22px; margin: 15px 0">=E2=9D=93 <a href=3D=
"https://help.shipstation.com/hc/" rel=3D"noreferrer">ShipStation Knowled=
ge Base</a></p><p dir=3D"ltr" style=3D"color: #2b2e2f; line-height: 22px;=
 margin: 15px 0">=E2=9C=8B <a href=3D"https://learning.shipstation.com/" =
rel=3D"noreferrer">ShipStation University Online</a></p><p dir=3D"ltr" st=
yle=3D"color: #2b2e2f; line-height: 22px; margin: 15px 0">=E2=99=A5=EF=B8=
=8F<a href=3D"https://www.shipstation.com/refer-a-friend/?&amp;ref=3Dsupp=
ortemail" rel=3D"noreferrer">Love ShipStation? Refer your friends!</a></p=
></div></div><p dir=3D"ltr">                      </p></td>        </tr> =
     </tbody></table>    </td>  </tr></tbody></table><p dir=3D"ltr"></p><=
table width=3D"100%" cellpadding=3D"0" cellspacing=3D"0" border=3D"0" rol=
e=3D"presentation">  <tbody><tr>    <td width=3D"100%" style=3D"padding: =
15px 0; border-top: 1px dotted #c5c5c5;">      <table width=3D"100%" cell=
padding=3D"0" cellspacing=3D"0" border=3D"0" style=3D"table-layout:fixed;=
" role=3D"presentation">        <tbody><tr>                      <td vali=
gn=3D"top" style=3D"padding: 0 15px 0 15px; width: 40px;">              <=
img width=3D"40" height=3D"40" alt=3D"" style=3D"height: auto; line-heigh=
t: 100%; outline: none; text-decoration: none; -webkit-border-radius: 5px=
; -moz-border-radius: 5px; border-radius: 5px;" src=3D"https://shipstatio=
n.zendesk.com/images/2016/default-avatar-80.png">            </td>       =
             <td width=3D"100%" style=3D"padding: 0; margin: 0;" valign=3D=
"top">            <p style=3D"font-family:'Lucida Grande','Lucida Sans Un=
icode','Lucida Sans',Verdana,Tahoma,sans-serif; font-size: 15px; line-hei=
ght: 18px; margin-bottom: 0; margin-top: 0; padding: 0; color:#1b1d1e;" d=
ir=3D"ltr">                              <strong>Richard Cruz</strong>   =
                       </p>            <p style=3D"font-family:'Lucida Gr=
ande','Lucida Sans Unicode','Lucida Sans',Verdana,Tahoma,sans-serif; font=
-size: 13px; line-height: 25px; margin-bottom: 15px; margin-top: 0; paddi=
ng: 0; color:#bbbbbb;" dir=3D"ltr">              Mar 6, 2023, 12:07 PM CS=
T            </p>                                    <div class=3D"zd-com=
ment zd-comment-pre-styled" dir=3D"auto"><div style=3D"page: WordSection1=
"><p style=3D" font-size: 11.0pt; margin: 0in" dir=3D"ltr">To whom this m=
ay concern,&nbsp; </p><p style=3D" font-size: 11.0pt; margin: 0in" dir=3D=
"ltr">&nbsp;</p><p style=3D" font-size: 11.0pt; margin: 0in" dir=3D"ltr">=
I sent a message over a month ago requesting to cancel my subscription; o=
bviously never happened. </p><p style=3D" font-size: 11.0pt; margin: 0in"=
 dir=3D"ltr">&nbsp;</p><p style=3D" font-size: 11.0pt; margin: 0in" dir=3D=
"ltr">Please cancel my service</p><p style=3D" font-size: 11.0pt; margin:=
 0in" dir=3D"ltr">&nbsp;</p><p style=3D" font-size: 11.0pt; margin: 0in" =
dir=3D"ltr">Richard Cruz</p><p style=3D" font-size: 11.0pt; margin: 0in" =
dir=3D"ltr">&nbsp;</p><div><div style=3D"border-style: solid none none; b=
order-top-color: #E1E1E1; border-top-width: 1.0pt; padding: 3.0pt 0in 0in=
"><p style=3D" font-size: 11.0pt; margin: 0in" dir=3D"ltr"><b>From:</b> b=
ounce+enterprise+si49ns68484h@return.recurly.com &lt;bounce+enterprise+si=
49ns68484h@return.recurly.com&gt; <b>On Behalf Of </b>no-reply-billing@sh=
ipstation.com<br><b>Sent:</b> Sunday, March 5, 2023 1:03 AM<br><b>To:</b>=
 rcruz@sapasequipment.com<br><b>Subject:</b> We had a problem billing you=
r credit card</p></div></div><p style=3D" font-size: 11.0pt; margin: 0in"=
 dir=3D"ltr">&nbsp;</p><table border=3D"0" cellspacing=3D"0" cellpadding=3D=
"0" width=3D"100%" style=3D"width: 100.0%"><tbody><tr><td valign=3D"top" =
style=3D"padding: 5.0pt"><div align=3D"center"><table border=3D"0" cellsp=
acing=3D"0" cellpadding=3D"0" width=3D"600" style=3D"width: 6.25in"><tbod=
y><tr><td style=3D"padding: 0in"><h1 style=3D" font-size: 24.0pt; font-we=
ight: bold; line-height: 25.5pt; margin: 0in;    " dir=3D"auto"><span sty=
le=3D"font-size: 21.0pt"><a href=3D"http://www.shipstation.com" title=3D"=
ShipStation" style=3D"color: #2676A5;  text-decoration: underline" rel=3D=
"noreferrer"><span style=3D"color: #545457; text-decoration: none">ShipSt=
ation</span></a> </span></h1></td></tr></tbody></table></div></td></tr></=
tbody></table><p style=3D" font-size: 11.0pt; margin: 0in" dir=3D"ltr"><s=
pan>&nbsp;</span></p><table border=3D"0" cellspacing=3D"0" cellpadding=3D=
"0" width=3D"100%" style=3D"width: 100.0%"><tbody><tr><td valign=3D"top" =
style=3D"padding: 0in"><div align=3D"center"><table border=3D"0" cellspac=
ing=3D"0" cellpadding=3D"0" width=3D"600" style=3D"border-collapse: colla=
pse; width: 6.25in"><tbody><tr><td style=3D"padding: 0in 37.5pt"><h1 styl=
e=3D" font-size: 24.0pt; font-weight: bold; line-height: 14.25pt; margin-=
bottom: 15.0pt; margin-left: 0in; margin-right: 0in;    " dir=3D"auto"><s=
pan style=3D"color: #545457; font-size: 12.0pt">Your payment was declined=
.</span></h1><div><p style=3D"line-height: 12.75pt" dir=3D"ltr"><span sty=
le=3D"color: #38383A; font-size: 10.0pt">Please update your billing infor=
mation to ensure your subscription is not interrupted. </span></p><div st=
yle=3D"margin-bottom: 15.0pt"><table border=3D"0" cellspacing=3D"0" cellp=
adding=3D"0"><tbody><tr><td style=3D"-webkit-border-radius: 4px; backgrou=
nd-color: #2676A5; border-radius: 3px; padding: 0in; background-color: #2=
676A5"><p align=3D"center" style=3D" font-size: 11.0pt; margin: 0in; text=
-align: center" dir=3D"ltr"><span style=3D"color: black; "><a href=3D"htt=
ps://shipstation.recurly.com/account/yKZpvfZNbgCF3rajfiNGrdvDZZHct9h1" ti=
tle=3D"Update Billing Information" style=3D"color: #2676A5;  text-decorat=
ion: underline" rel=3D"noreferrer"><span style=3D"border: 1.0pt solid #26=
76a5; color: white; font-size: 10.0pt; padding: 6.0pt; text-decoration: n=
one">Update Billing Information </span></a></span><span></span></p></td><=
/tr></tbody></table></div><p style=3D"line-height: 12.75pt" dir=3D"ltr"><=
span style=3D"color: #38383A; font-size: 10.0pt">If you have any question=
s, please contact us at <a href=3D"mailto:support-billing@shipstation.com=
" style=3D"color: #2676A5;  text-decoration: underline" rel=3D"noreferrer=
">support-billing@shipstation.com</a>. </span></p><p style=3D"line-height=
: 12.75pt; margin-bottom: 0in" dir=3D"ltr"><span style=3D"color: #38383A;=
 font-size: 10.0pt">Thank you,<br>ShipStation </span></p></div><p style=3D=
" font-size: 11.0pt; margin: 0in" dir=3D"ltr"><span>&nbsp;</span></p><tab=
le border=3D"0" cellspacing=3D"0" cellpadding=3D"0" width=3D"100%" style=3D=
"width: 100.0%"><tbody><tr><td style=3D"-webkit-border-radius: 3px; borde=
r: 1.0pt solid #e8e8e9; border-radius: 3px; padding: 0in"><table border=3D=
"0" cellspacing=3D"0" cellpadding=3D"0" width=3D"100%" style=3D"border-co=
llapse: collapse; width: 100.0%"><tbody><tr><td width=3D"330" valign=3D"t=
op" style=3D"padding: 0in; width: 247.5pt"><table border=3D"0" cellspacin=
g=3D"0" cellpadding=3D"0" width=3D"100%" style=3D"border-collapse: collap=
se; width: 100.0%"><tbody><tr><td width=3D"165" valign=3D"top" style=3D"p=
adding: 9.0pt 12.0pt 9.75pt; width: 123.75pt"><div><p style=3D" font-size=
: 11.0pt; line-height: 12.75pt; margin: 0in" dir=3D"ltr"><span style=3D"c=
olor: #38383A;  font-size: 10.5pt">Invoice <a href=3D"https://help.shipst=
ation.com/hc/requests/9260734" target=3D"_blank" rel=3D"ticket">#9260734<=
/a></span></p></div><div><p style=3D" font-size: 11.0pt; margin: 0in" dir=
=3D"ltr"><span style=3D" font-size: 9.0pt"><a href=3D"https://shipstation=
.recurly.com/account/invoices/9260734?ht=3DyKZpvfZNbgCF3rajfiNGrdvDZZHct9=
h1" style=3D"color: #2676A5;  text-decoration: underline" rel=3D"noreferr=
er">View Online</a> </span></p></div></td><td width=3D"165" valign=3D"top=
" style=3D"padding: 9.0pt 12.0pt 7.5pt; width: 123.75pt"><p style=3D" fon=
t-size: 11.0pt; line-height: 10.5pt; margin: 0in" dir=3D"ltr"><span style=
=3D"color: #707074;  font-size: 8.5pt">RICHARD CRUZ<br>5602 VERONA RIDGE =
DR Fulshear, TX 77441 United States </span></p></td></tr><tr><td width=3D=
"165" valign=3D"top" style=3D"border-style: solid none none; border-top-c=
olor: #E8E8E9; border-top-width: 1.0pt; padding: 9.0pt 12.0pt 7.5pt; widt=
h: 123.75pt"><div><p style=3D" font-size: 11.0pt; line-height: 10.5pt; ma=
rgin: 0in" dir=3D"ltr"><span style=3D"color: #707074;  font-size: 8.5pt">=
Your Plan</span></p></div><div style=3D"margin-top: 2.25pt"><p style=3D" =
font-size: 11.0pt; line-height: 10.5pt; margin: 0in" dir=3D"ltr"><span st=
yle=3D"color: #38383A;  font-size: 8.5pt">ShipStation Starter </span></p>=
</div></td><td width=3D"165" valign=3D"top" style=3D"border-style: solid =
none none; border-top-color: #E8E8E9; border-top-width: 1.0pt; padding: 9=
.0pt 12.0pt 7.5pt; width: 123.75pt"><div><p style=3D" font-size: 11.0pt; =
line-height: 10.5pt; margin: 0in" dir=3D"ltr"><span style=3D"color: #7070=
74;  font-size: 8.5pt">Renews On</span></p></div><div style=3D"margin-top=
: 2.25pt"><p style=3D" font-size: 11.0pt; line-height: 10.5pt; margin: 0i=
n" dir=3D"ltr"><span style=3D"color: #38383A;  font-size: 8.5pt">Apr 5, 2=
023 </span></p></div></td></tr></tbody></table></td><td width=3D"170" val=
ign=3D"top" style=3D"background-color: #F3F3F4; border-left-color: #E8E8E=
9; border-left-width: 1.0pt; border-style: none none none solid; padding:=
 10.5pt 12.0pt 7.5pt; width: 127.5pt; background-color: #F3F3F4"><div ali=
gn=3D"right"><table border=3D"0" cellspacing=3D"0" cellpadding=3D"0" widt=
h=3D"100%" style=3D"border-collapse: collapse; width: 100.0%"><tbody><tr>=
<td style=3D"padding: 0in"><p align=3D"right" style=3D" font-size: 11.0pt=
; line-height: 10.5pt; margin: 0in; text-align: right" dir=3D"ltr"><span =
style=3D"color: #707074;  font-size: 8.5pt">Total Due</span></p></td></tr=
><tr><td style=3D"padding: 0px 0in 0in"><p align=3D"right" style=3D" font=
-size: 11.0pt; line-height: 12.75pt; margin: 0in; text-align: right" dir=3D=
"ltr"><b><span style=3D"color: #38383A;  font-size: 10.5pt">$10.65</span>=
</b></p></td></tr></tbody></table></div></td></tr></tbody></table></td></=
tr></tbody></table><p style=3D" font-size: 11.0pt; margin: 0in" dir=3D"lt=
r"><span>&nbsp;</span></p><table border=3D"0" cellspacing=3D"0" cellpaddi=
ng=3D"0" width=3D"100%" style=3D"border-collapse: collapse; min-width: 10=
0%; width: 100.0%"><thead><tr><td width=3D"100%" style=3D"padding: 3.0pt =
0in 3.0pt 2.25pt; width: 100.0%"><p style=3D" font-size: 11.0pt; line-hei=
ght: 10.5pt; margin: 0in" dir=3D"ltr"><span style=3D"color: #707074; font=
-size: 8.5pt">Description</span></p></td><td style=3D"padding: 3.0pt 2.25=
pt"><p align=3D"right" style=3D" font-size: 11.0pt; line-height: 10.5pt; =
margin: 0in; text-align: right" dir=3D"ltr"><span style=3D"color: #707074=
; font-size: 8.5pt">Subtotal</span></p></td></tr></thead><tbody><tr><td s=
tyle=3D"padding: 6.0pt 0in 0in 2.25pt"><p style=3D" font-size: 11.0pt; li=
ne-height: 12.0pt; margin: 0in" dir=3D"ltr"><span style=3D"color: #38383A=
;  font-size: 10.0pt">ShipStation Starter </span></p></td><td width=3D"20=
" valign=3D"top" style=3D"padding: 6.0pt 2.25pt 0in 0in; width: 15.0pt"><=
p align=3D"right" style=3D" font-size: 11.0pt; line-height: 12.0pt; margi=
n: 0in; text-align: right" dir=3D"ltr"><span style=3D"color: #38383A;  fo=
nt-size: 10.0pt">$9.99 </span></p></td></tr><tr><td colspan=3D"2" style=3D=
"border-bottom-color: #E8E8E9; border-bottom-width: 1.0pt; border-style: =
none none solid; padding: 3.0pt 0in 6.0pt 2.25pt"><p style=3D" font-size:=
 11.0pt; line-height: 10.5pt; margin: 0in" dir=3D"ltr"><span style=3D"col=
or: #707074;  font-size: 8.5pt">Mar 5 =E2=80=93 Apr 5, 2023 </span></p></=
td></tr></tbody></table><p style=3D" font-size: 11.0pt; margin: 0in" dir=3D=
"ltr"><span>&nbsp;</span></p><table border=3D"0" cellspacing=3D"0" cellpa=
dding=3D"0" width=3D"100%" style=3D"border-collapse: collapse; min-width:=
 100%; width: 100.0%"><tbody><tr><td width=3D"100%" style=3D"padding: 0in=
; width: 100.0%"></td><td style=3D"min-width: 170px; padding: 0in"><table=
 border=3D"0" cellspacing=3D"0" cellpadding=3D"0" width=3D"100%" style=3D=
"border-collapse: collapse; min-width: 100%; width: 100.0%"><tbody><tr><t=
d style=3D"min-width: 100%; padding: 0in"></td><td style=3D"padding: 7.5p=
t 7.5pt 0in 0in"><p style=3D" font-size: 11.0pt; margin: 0in" dir=3D"ltr"=
><span style=3D" font-size: 9.0pt">Subtotal </span></p></td><td style=3D"=
padding: 7.5pt 2.25pt 0in 0in"><p align=3D"right" style=3D" font-size: 11=
.0pt; margin: 0in; text-align: right" dir=3D"ltr"><span style=3D" font-si=
ze: 9.0pt">$9.99 </span></p></td></tr><tr><td style=3D"padding: 0in"></td=
><td style=3D"padding: 7.5pt 7.5pt 0in 0in"><p style=3D" font-size: 11.0p=
t; margin: 0in" dir=3D"ltr"><span style=3D" font-size: 9.0pt">TX Tax 8.25=
% </span></p></td><td style=3D"padding: 7.5pt 2.25pt 0in 0in"><p align=3D=
"right" style=3D" font-size: 11.0pt; margin: 0in; text-align: right" dir=3D=
"ltr"><span style=3D" font-size: 9.0pt">$0.66 </span></p></td></tr><tr><t=
d style=3D"padding: 0in"></td><td style=3D"padding: 7.5pt 7.5pt 0in 0in">=
<p style=3D" font-size: 11.0pt; margin: 0in" dir=3D"ltr"><b><span style=3D=
" font-size: 9.0pt">Total </span></b></p></td><td style=3D"padding: 7.5pt=
 2.25pt 0in 0in"><p align=3D"right" style=3D" font-size: 11.0pt; margin: =
0in; text-align: right" dir=3D"ltr"><b><span style=3D" font-size: 9.0pt">=
$10.65 </span></b></p></td></tr><tr><td style=3D"padding: 0in"></td><td s=
tyle=3D"padding: 7.5pt 7.5pt 0in 0in"><p style=3D" font-size: 11.0pt; mar=
gin: 0in" dir=3D"ltr"><span style=3D" font-size: 9.0pt">Paid </span></p><=
/td><td style=3D"padding: 7.5pt 2.25pt 0in 0in"><p align=3D"right" style=3D=
" font-size: 11.0pt; margin: 0in; text-align: right" dir=3D"ltr"><span st=
yle=3D" font-size: 9.0pt">$0.00 </span></p></td></tr><tr><td style=3D"pad=
ding: 0in"></td><td colspan=3D"2" style=3D"border-bottom-color: #E8E8E9; =
border-bottom-width: 1.0pt; border-style: none none solid; padding: 0in">=
<p style=3D" font-size: 11.0pt; margin: 0in; " dir=3D"ltr"><span>&nbsp;</=
span></p></td><td style=3D"padding: 0in"></td></tr><tr><td style=3D"paddi=
ng: 0in"></td><td style=3D"padding: 7.5pt 7.5pt 0in 0in"><p style=3D" fon=
t-size: 11.0pt; margin: 0in" dir=3D"ltr"><b><span style=3D" font-size: 9.=
0pt">Total Due </span></b></p></td><td style=3D"padding: 7.5pt 2.25pt 0in=
 0in"><p align=3D"right" style=3D" font-size: 11.0pt; margin: 0in; text-a=
lign: right" dir=3D"ltr"><b><span style=3D" font-size: 9.0pt">$10.65 </sp=
an></b></p></td><td style=3D"padding: 0in"></td></tr></tbody></table></td=
></tr></tbody></table></td></tr></tbody></table></div></td></tr></tbody><=
/table><p style=3D" font-size: 11.0pt; margin: 0in" dir=3D"ltr"><span>&nb=
sp;</span></p><table border=3D"0" cellspacing=3D"0" cellpadding=3D"0" wid=
th=3D"100%" style=3D"width: 100.0%"><tbody><tr><td valign=3D"top" style=3D=
"padding: 0in"><div align=3D"center"><table border=3D"0" cellspacing=3D"0=
" cellpadding=3D"0" width=3D"600" style=3D"border-collapse: collapse; wid=
th: 6.25in"><tbody><tr><td style=3D"padding: 7.5pt 37.5pt"><p align=3D"ce=
nter" style=3D"line-height: 12.75pt; text-align: center" dir=3D"ltr"><spa=
n style=3D"color: #38383A; font-size: 10.0pt">Please contact us at <a hre=
f=3D"mailto:support-billing@shipstation.com" style=3D"color: #2676A5;  te=
xt-decoration: underline" rel=3D"noreferrer">support-billing@shipstation.=
com</a> or visit your <a href=3D"https://shipstation.recurly.com/account/=
yKZpvfZNbgCF3rajfiNGrdvDZZHct9h1" style=3D"color: #2676A5;  text-decorati=
on: underline" rel=3D"noreferrer">account</a> page if you have any questi=
ons. </span></p></td></tr></tbody></table></div></td></tr></tbody></table=
><p style=3D" font-size: 11.0pt; margin: 0in" dir=3D"ltr"><span></span><s=
pan></span></p></div></div><p dir=3D"ltr">                      </p></td>=
        </tr>      </tbody></table>    </td>  </tr></tbody></table></div>=
=0D
    <div style=3D"color: #aaaaaa; margin: 10px 0 14px 0; padding-top: 10p=
x; border-top: 1px solid #eeeeee;">=0D
    </div>=0D
  </div>=0D
<span style=3D"color:#FFFFFF" aria-hidden=3D"true">[EL223M-P6G8R]</span>=0D=

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