Da

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Envelope-to: rcruz@sapasequipment.com
Delivery-date: Wed, 29 Mar 2023 14:56:58 -0400
MIME-Version: 1.0
References: <CAEJbZhi8B9qLL9ddcvnmNpnqc-=FjC=JNd7mkN5YqO-uaU245Q@mail.gmail.com>
 <004201d95e4f$1e4d25a0$5ae770e0$@sapasequipment.com> <CAEJbZhh+-BiWUTtp1rQR0_Y2FiijwKJjVr_amgXdEoKTWUhoyg@mail.gmail.com>
 <010001d961ca$0358ce60$0a0a6b20$@sapasequipment.com>
In-Reply-To: <010001d961ca$0358ce60$0a0a6b20$@sapasequipment.com>
From: "Guzman, Roweena" <roweena.guzman.ext@veolia.com>
Date: Thu, 30 Mar 2023 02:55:48 +0800
Message-ID: <CAEJbZhiYNpz5nV-ehQGL3Owz=Q1FD3PNS2vPwyL03mcjO=V8Gw@mail.gmail.com>
Subject: Re: URGENT Dunning Notice 2 - 234463 - SAPAS LLC
To: rcruz@sapasequipment.com
Cc: Julie Ann Poblete <julie-ann.poblete.ext@veolia.com>
Content-Type: multipart/alternative; boundary="000000000000d7c67b05f80e87a8"

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Hello Richard,

Appreciate your kind response.
Please review and provide terms on possible settlement of the
outstanding balance. This is subject to approval.

Thank you.

Please Note: We accept credit card payments with no bank fee or any other
charges. Please contact me if you would like to pay by credit card.

Best regards,

Wei

*Roweena Guzman*

*WATER TECHNOLOGIES & SOLUTIONS =E2=80=93 NAM AR Collections - Department*

Office: +470-283-5944

E-mail: roweena.guzman.ext@veolia.com <nina-shane.quinawayan.ext@veolia.com=
>

www.watertechnologies.com

[image: image.jpeg]

NAM-LAM Remit - vtc.vwts.remit-nam.all@veolia.com

*Please note our new remittance address.  Please notify us immediately in
the event of being asked to remit payment to an address which is different
from our current remittance instructions.*

On Wed, 29 Mar 2023 at 07:07, <rcruz@sapasequipment.com> wrote:

> Hello Ms Guzman,
>
>
>
> I will check this from my end. I am committed to paying the full amount.
> At this time this what I can afford. However, be assured that paying off
> the full balance is and will be a priority.
>
>
>
> Respectfully,
>
> Richard Cruz
>
>
>
> *From:* Guzman, Roweena <roweena.guzman.ext@veolia.com>
> *Sent:* Monday, March 27, 2023 7:51 PM
> *To:* rcruz@sapasequipment.com
> *Cc:* Julie Ann Poblete <julie-ann.poblete.ext@veolia.com>
> *Subject:* Re: URGENT Dunning Notice 2 - 234463 - SAPAS LLC
>
>
>
> Hello Richard,
>
>
>
> Thank you for your email.
>
>
>
> Can you please confirm the basis of check payment so we could investigate
> on our end.
>
> Based on our records you still have an outstanding of $ 5,736.78 as
> listed below.
>
>
>
> *Invoice number*
>
> *Purchase order*
>
> *Invoice date*
>
> *Invoice due date*
>
> *Invoice Currency*
>
> *Invoice Amount*
>
> 901546875
>
> I-04.0108
>
> 9/26/2022
>
> 6/26/2022
>
> USD
>
> 1,772.91
>
> 901609286
>
> 115
>
> 6/24/2022
>
> 7/31/2022
>
> USD
>
> 3,963.87
>
>
>
> Please review and let me know your thoughts.
>
>
>
> Thank you.
>
>
>
> Please Note: We accept credit card payments with no bank fee or any other
> charges. Please contact me if you would like to pay by credit card.
>
> Best regards,
>
> Wei
>
> *Roweena Guzman*
>
> *WATER TECHNOLOGIES & SOLUTIONS =E2=80=93 NAM AR Collections - Department=
*
>
> Office: +470-283-5944
>
> E-mail: roweena.guzman.ext@veolia.com
> <nina-shane.quinawayan.ext@veolia.com>
>
> www.watertechnologies.com
>
> NAM-LAM Remit - vtc.vwts.remit-nam.all@veolia.com
>
> *Please note our new remittance address. Please notify us immediately in
> the event of being asked to remit payment to an address which is differen=
t
> from our current remittance instructions.*
>
>
>
>
>
> On Fri, 24 Mar 2023 at 20:49, <rcruz@sapasequipment.com> wrote:
>
> Good day Ms Guzman
>
>
>
> My apologies for delay. Please find copy of check just went out.
>
>
>
> Thanks for your understanding.
>
>
>
> Richard Cruz
>
>
>
> *From:* roweena.guzman.ext@veolia.com <roweena.guzman.ext@veolia.com>
> *Sent:* Thursday, March 23, 2023 5:37 PM
> *To:* rcruz@sapasequipment.com
> *Subject:* URGENT Dunning Notice 2 - 234463 - SAPAS LLC
>
>
>
> Dear Customer,
>
> This is a reminder that the following invoices are current or past due an=
d
> need your immediate attention. Please review the following list (or
> attached statement) and ensure appropriate methods have been arranged. To
> make a payment and expedite processing, please refer to the banking
> information at the bottom of your invoice.
>
> If you have already sent your payment, kindly provide the payment details
> including amount, date and method of payment. If you have not sent a
> payment, please confirm what action is needed to process payment or resol=
ve
> the outstanding invoices/items.
>
> We are requesting your response within 5 working days from the date of
> this letter. This will ensure that the proper actions are underway to
> facilitate a current statement of account.
>
> The Veolia WTS AR Team is committed to work with our customers in all
> aspects of the account management process. Please feel free to contact me
> if you have any questions, in reconciling your account, or if I can be of
> further assistance.
>
>
>
> Customer No
>
> Customer Name
>
> Invoice No
>
> PO Number
>
> Amount Due
>
> Currency
>
> Days outstanding
>
> Invoice Date
>
> Due Date
>
> 234463
>
> SAPAS LLC
>
> 901609286
>
> 115
>
> 3963.87
>
> USD
>
> 236
>
> < /2022>
>
> < /2022>
>
>
>
> Please Note: We accept credit card payments with no bank fee or any other
> charges. Please contact me if you would like to pay by credit card.
>
> Thank You,
>
> Roweena Guzman
>
> AR Collections
> Tel: +1 470-283-5944 (NAM)
> Email: roweena.guzman.ext@veolia.com
> Veolia | Water Technologies & Solutions
>
> Please Send Remittance to:
> North America: vtc.vwts.remit-nam.all@veolia.com
> Latin America: vtc.vwts.remit-lam.all@veolia.com
>
>

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<div dir=3D"ltr">Hello Richard,<div> </div><div>Appreciate your kind res=
ponse.</div><div>Please review and provide terms on possible settlement of =
the outstanding=C2=A0balance. This is subject to approval.=C2=A0</div><div>=
 </div><div>Thank you.=C2=A0</div><div> </div><div><div dir=3D"ltr" c=
lass=3D"gmail_signature" data-smartmail=3D"gmail_signature"><div dir=3D"ltr=
"><div dir=3D"ltr">Plea=
se Note: We accept credit card payments with no bank fee or any other charg=
es. Please contact me if you would like to pay by credit card. Best regards,WeiRoweena GuzmanWATER TECHNOLOGIES &amp; SOLUTIONS =E2=80=
=93 NAM AR Collections - DepartmentOffice: +470-283-5944E-mail:=C2=A0<a title=3D"mailto:nina-shane.quinawayan.ext@veolia.com" href=
=3D"mailto:nina-shane.quinawayan.ext@veolia.com" rel=3D"noreferrer noopener=
" style=3D"color:rgb(17,85,204)" target=3D"_blank">roweena.guzman.ext@veoli=
a.com</a></sp=
an><a title=
=3D"http://www.watertechnologies.com/" href=3D"http://www.watertechnologies=
.com/" rel=3D"noreferrer noopener" style=3D"color:rgb(17,85,204)" target=3D=
"_blank">www.watertechnologies.com</a><img alt=3D"image=
.jpeg" width=3D"280" height=3D"34">NAM-LAM Remit -=C2=A0<a h=
ref=3D"mailto:vtc.vwts.remit-nam.all@veolia.com" target=3D"_blank">vtc.vwts=
.remit-nam.all@veolia.com</a> Please note our new remittance address=
.=C2=A0 Please notify us immediately in the event of being asked to remit p=
ayment to an address which is different from our current remittance instruc=
tions. </div></div></div></div></div><=
br><div class=3D"gmail_quote"><div dir=3D"ltr" class=3D"gmail_attr">On Wed,=
 29 Mar 2023 at 07:07, &lt;<a href=3D"mailto:rcruz@sapasequipment.com">rcru=
z@sapasequipment.com</a>&gt; wrote: </div><blockquote class=3D"gmail_quo=
te" style=3D"margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204=
);padding-left:1ex"><div class=3D"msg-7747089447027146053"><div lang=3D"EN-=
US" style=3D"overflow-wrap: break-word;"><div class=3D"m_-77470894470271460=
53WordSection1">Hello Ms Guzman, <=
p class=3D"MsoNormal">=C2=A0I will=
 check this from my end.=C2=A0 I am committed to paying the full amount. At=
 this time this what I can afford.=C2=A0 However, be assured that paying of=
f the full balance is and will be a priority.=C2=A0 =C2=A0Respectful=
ly,Richard Cruz<=
p class=3D"MsoNormal">=C2=A0<div style=3D"border-right:no=
ne;border-bottom:none;border-left:none;border-top:1pt solid rgb(225,225,225=
);padding:3pt 0in 0in">From: Guzman, Roweena =
&lt;<a href=3D"mailto:roweena.guzman.ext@veolia.com" target=3D"_blank">rowe=
ena.guzman.ext@veolia.com</a>&gt; Sent: Monday, March 27, 2023 7=
:51 PM To: <a href=3D"mailto:rcruz@sapasequipment.com" target=3D"=
_blank">rcruz@sapasequipment.com</a> Cc: Julie Ann Poblete &lt;<a=
 href=3D"mailto:julie-ann.poblete.ext@veolia.com" target=3D"_blank">julie-a=
nn.poblete.ext@veolia.com</a>&gt; Subject: Re: URGENT Dunning Not=
ice 2 - 234463 - SAPAS LLC</div><u=
>=C2=A0<div>Hello Richard,=C2=A0</=
u><div>=C2=A0</div><div=
>Thank you for your email.=C2=A0</=
div><div>=C2=A0</div><div>Can you please confirm the basis of check payment so we coul=
d investigate on our end.=C2=A0</div><div>Based on our records you still have an outstanding of $=C2=A05,736.=
78 as listed=C2=A0below.=C2=A0</div><div>=C2=A0</div><div><table border=3D"0" cellspacing=
=3D"0" cellpadding=3D"0" width=3D"539" style=3D"width:404pt;border-collapse=
:collapse"><tbody><tr style=3D"height:32.45pt"><td width=3D"93" style=3D"wi=
dth:70pt;border:1pt solid windowtext;background:rgb(32,55,100);padding:0.75=
pt 0.75pt 0in;height:32.45pt">Invoice number</sp=
an></td><td width=3D"93" style=3D"width:70pt;border-top:1pt solid w=
indowtext;border-right:1pt solid windowtext;border-bottom:1pt solid windowt=
ext;border-left:none;background:rgb(32,55,100);padding:0.75pt 0.75pt 0in;he=
ight:32.45pt">Purchase order</td>=
<td width=3D"84" style=3D"width:63pt;border-top:1pt solid windowtext;border=
-right:1pt solid windowtext;border-bottom:1pt solid windowtext;border-left:=
none;background:rgb(32,55,100);padding:0.75pt 0.75pt 0in;height:32.45pt"><p=
 class=3D"MsoNormal" align=3D"center" style=3D"text-align:center">Invoice date</td><td width=3D"99" s=
tyle=3D"width:74pt;border-top:1pt solid windowtext;border-right:1pt solid w=
indowtext;border-bottom:1pt solid windowtext;border-left:none;background:rg=
b(32,55,100);padding:0.75pt 0.75pt 0in;height:32.45pt">Invoice=
 due date</td><td width=3D"75" style=3D"width:=
56pt;border-top:1pt solid windowtext;border-right:1pt solid windowtext;bord=
er-bottom:1pt solid windowtext;border-left:none;background:rgb(32,55,100);p=
adding:0.75pt 0.75pt 0in;height:32.45pt">Invoice Currency</=
u></td><td width=3D"95" style=3D"width:71pt;border-to=
p:1pt solid windowtext;border-right:1pt solid windowtext;border-bottom:1pt =
solid windowtext;border-left:none;background:rgb(32,55,100);padding:0.75pt =
0.75pt 0in;height:32.45pt">Invoice Amount=
</td></tr><tr style=3D"height:13.9pt"><td nowrap valign=3D"top" sty=
le=3D"border-right:1pt solid windowtext;border-bottom:1pt solid windowtext;=
border-left:1pt solid windowtext;border-top:none;padding:0.75pt 0.75pt 0in;=
height:13.9pt">901546875</td><td nowrap valign=3D"to=
p" style=3D"border-top:none;border-left:none;border-bottom:1pt solid window=
text;border-right:1pt solid windowtext;padding:0.75pt 0.75pt 0in;height:13.=
9pt"><s=
pan style=3D"font-size:10pt;font-family:&quot;Calibri Light&quot;,sans-seri=
f">I-04.0108</td><td nowrap valign=3D"top" style=
=3D"border-top:none;border-left:none;border-bottom:1pt solid windowtext;bor=
der-right:1pt solid windowtext;padding:0.75pt 0.75pt 0in;height:13.9pt">9/26/=
2022</td><td nowrap valign=3D"top" style=3D"border=
-top:none;border-left:none;border-bottom:1pt solid windowtext;border-right:=
1pt solid windowtext;padding:0.75pt 0.75pt 0in;height:13.9pt">6/26/2022<=
u></td><td nowrap valign=3D"top" style=3D"border-top:none;bo=
rder-left:none;border-bottom:1pt solid windowtext;border-right:1pt solid wi=
ndowtext;padding:0.75pt 0.75pt 0in;height:13.9pt">USD</p=
></td><td nowrap valign=3D"top" style=3D"border-top:none;border-left:none;b=
order-bottom:1pt solid windowtext;border-right:1pt solid windowtext;padding=
:0.75pt 0.75pt 0in;height:13.9pt">1,772.91 </td></tr=
><tr style=3D"height:13.9pt"><td nowrap valign=3D"top" style=3D"border-righ=
t:1pt solid windowtext;border-bottom:1pt solid windowtext;border-left:1pt s=
olid windowtext;border-top:none;padding:0.75pt 0.75pt 0in;height:13.9pt"><p=
 class=3D"MsoNormal" align=3D"center" style=3D"text-align:center">9016=
09286</td><td nowrap valign=3D"top" style=3D"borde=
r-top:none;border-left:none;border-bottom:1pt solid windowtext;border-right=
:1pt solid windowtext;padding:0.75pt 0.75pt 0in;height:13.9pt">115<=
/u></td><td nowrap valign=3D"top" style=3D"border-top:none;borde=
r-left:none;border-bottom:1pt solid windowtext;border-right:1pt solid windo=
wtext;padding:0.75pt 0.75pt 0in;height:13.9pt">6/24/2022=
</td><td nowrap valign=3D"top" style=3D"border-top:none;border-left:non=
e;border-bottom:1pt solid windowtext;border-right:1pt solid windowtext;padd=
ing:0.75pt 0.75pt 0in;height:13.9pt">7/31/2022</td><td=
 nowrap valign=3D"top" style=3D"border-top:none;border-left:none;border-bot=
tom:1pt solid windowtext;border-right:1pt solid windowtext;padding:0.75pt 0=
.75pt 0in;height:13.9pt">USD</td><td nowrap valign=
=3D"top" style=3D"border-top:none;border-left:none;border-bottom:1pt solid =
windowtext;border-right:1pt solid windowtext;padding:0.75pt 0.75pt 0in;heig=
ht:13.9pt">3,963.87 </td></tr></tbody></table>=C2=A0</div><div>=
Please review and let me know your thoughts.=C2=A0</div><=
div>=C2=A0</div><div>Thank you.=C2=A0</div><div>=C2=A0</div><div><div><div><div>Please Note: We accept credit =
card payments with no bank fee or any other charges. Please contact me if y=
ou would like to pay by credit card.Best regards,=
WeiRoweena Guzman</p=
>WATER TECHNOLOGIE=
S &amp; SOLUTIONS =E2=80=93 NAM AR Collections - Department<=
span style=3D"font-family:&quot;Comic Sans MS&quot;;color:rgb(34,34,34)"><u=
>=
O=
ffice: +470-283-5944E-mail:=C2=A0<a href=3D"mailto:nina-shane.quinawayan.e=
xt@veolia.com" title=3D"mailto:nina-shane.quinawayan.ext@veolia.com" target=
=3D"_blank">roweena.guzman.ext@veolia.=
com</a><a href=3D"http://www.watertechnologies.com/" title=3D"http:=
//www.watertechnologies.com/" target=3D"_blank">www.watertechnologies.com</a>NAM-LAM Remit -=C2=A0<a hre=
f=3D"mailto:vtc.vwts.remit-nam.all@veolia.com" target=3D"_blank">vtc.vwts.r=
emit-nam.all@veolia.com</a>Please note our new remittance address.=C2=
=A0 Please notify us immediately in the event of being asked to remit payme=
nt to an address which is different from our current remittance instruction=
s.=C2=A0</div></div></div></div></div><=
p class=3D"MsoNormal">=C2=A0<div><div>On Fri, 24 Mar 2023 at 20:49, &lt;<a href=3D"mailto:rcruz@sapasequipmen=
t.com" target=3D"_blank">rcruz@sapasequipment.com</a>&gt; wrote:<=
/u></div><blockquote style=3D"border-top:none;border-right:none;border-=
bottom:none;border-left:1pt solid rgb(204,204,204);padding:0in 0in 0in 6pt;=
margin-left:4.8pt;margin-right:0in"><div><div><div>G=
ood day Ms Guzman=C2=A0<=
/u>My apologies for delay. Please find copy of c=
heck just went out.=C2=A0 =C2=A0<u=
>Thanks for your understanding.=C2=A0=
 =C2=A0Richard Cruz=C2=A0<=
u><div style=3D"border-right:none;border-bottom:none;border-=
left:none;border-top:1pt solid rgb(225,225,225);padding:3pt 0in 0in">From: <a href=3D"mailto:roweena.guzman.ext@veolia.c=
om" target=3D"_blank">roweena.guzman.ext@veolia.com</a> &lt;<a href=3D"mail=
to:roweena.guzman.ext@veolia.com" target=3D"_blank">roweena.guzman.ext@veol=
ia.com</a>&gt; Sent: Thursday, March 23, 2023 5:37 PM To:<=
/b> <a href=3D"mailto:rcruz@sapasequipment.com" target=3D"_blank">rcruz@sap=
asequipment.com</a> Subject: URGENT Dunning Notice 2 - 234463 - S=
APAS LLC</div>=C2=A0=
Dear Customer, This is a remind=
er that the following invoices are current or past due and need your immedi=
ate attention. Please review the following list (or attached statement) and=
 ensure appropriate methods have been arranged. To make a payment and exped=
ite processing, please refer to the banking information at the bottom of yo=
ur invoice. If you have already sent your payment, kindly provide th=
e payment details including amount, date and method of payment. If you have=
 not sent a payment, please confirm what action is needed to process paymen=
t or resolve the outstanding invoices/items. We are requesting your =
response within 5 working days from the date of this letter. This will ensu=
re that the proper actions are underway to facilitate a current statement o=
f account. The Veolia WTS AR Team is committed to work with our cust=
omers in all aspects of the account management process. Please feel free to=
 contact me if you have any questions, in reconciling your account, or if I=
 can be of further assistance. =C2=A0<table border=3D"0" cells=
pacing=3D"3" cellpadding=3D"0"><tbody><tr><td style=3D"border:1pt solid bla=
ck;background:lightblue;padding:0.75pt">Customer No</td><td style=3D"bord=
er:1pt solid black;background:lightblue;padding:0.75pt">Customer Name</td>=
<td style=3D"border:1pt solid black;background:lightblue;padding:0.75pt"><p=
 class=3D"MsoNormal">Invoice No<u=
></td><td style=3D"border:1pt solid black;background:lightblue;padd=
ing:0.75pt">PO Number</s=
pan></td><td style=3D"border:1pt solid black;background:l=
ightblue;padding:0.75pt">Amount Due</td><td style=3D"border:1pt solid blac=
k;background:lightblue;padding:0.75pt">Currency</td><td style=3D"border:=
1pt solid black;background:lightblue;padding:0.75pt">Days outstanding</td>=
<td style=3D"border:1pt solid black;background:lightblue;padding:0.75pt"><p=
 class=3D"MsoNormal">Invoice Date=
</td><td style=3D"border:1pt solid black;background:lightblue;pa=
dding:0.75pt">Due Date</=
span></td></tr><tr><td style=3D"border:1pt solid black;pa=
dding:0.75pt">234463</td><td style=
=3D"border:1pt solid black;padding:0.75pt">SAPAS LLC=
</td><td style=3D"border:1pt solid black;padding:0.75pt">=
901609286</td><td style=3D"border:=
1pt solid black;padding:0.75pt">115</p=
></td><td style=3D"border:1pt solid black;padding:0.75pt">3963.87</td><td style=3D"border:1pt solid black;pad=
ding:0.75pt">USD</td><td style=3D"=
border:1pt solid black;padding:0.75pt">236=
</td><td style=3D"border:1pt solid black;padding:0.75pt">&lt; /2022&gt; </td><td style=3D"border:1p=
t solid black;padding:0.75pt">&lt; /2022&gt; =
</td></tr></tbody></table>=C2=A0Please Note: We accept credit card=
 payments with no bank fee or any other charges. Please contact me if you w=
ould like to pay by credit card. Thank You, Roweena Guzman <b=
r> AR Collections Tel: +1 470-283-5944 (NAM) Email: <a href=3D"ma=
ilto:roweena.guzman.ext@veolia.com" target=3D"_blank">roweena.guzman.ext@ve=
olia.com</a> Veolia | Water Technologies &amp; Solutions Please S=
end Remittance to: North America: <a href=3D"mailto:vtc.vwts.remit-nam.a=
ll@veolia.com" target=3D"_blank">vtc.vwts.remit-nam.all@veolia.com</a> L=
atin America: <a href=3D"mailto:vtc.vwts.remit-lam.all@veolia.com" target=
=3D"_blank">vtc.vwts.remit-lam.all@veolia.com</a></div></=
div></div></blockquote></div></div></div></div></blockquote></div>

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