Da

✏️ Editing: 1681907237.M62711P2322841.aristoteles.x5servers.net,S=44253,W=45157:2,S

Envelope-to: rcruz@sapasequipment.com
Delivery-date: Wed, 19 Apr 2023 08:27:17 -0400
From: Info FreightClub <info@freightclub.com>
To: Richard Cruz <rcruz@sapasequipment.com>
Subject: RE: 62793363-PO 112111 Pickup Attempted
Thread-Topic: 62793363-PO 112111 Pickup Attempted
Thread-Index:
 AYNiDWgBP05ltC/7u3FPjFnZbs6+hQHgrx/lrZAJyqDZcSiIkdlx8ku+y53ghgDZcroomA==
Date: Wed, 19 Apr 2023 12:26:28 +0000
Message-ID:
 <F1D77CFBA7C7499BAE10B2702A4143CB1D972BA28984@INFO.FREIGHTCLUB.COM>
In-Reply-To: <014201d97212$b7415430$25c3fc90$@sapasequipment.com>
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 Content preview:  Good morning Richard, In case if you need to cancel this shipment,
    you may do so by requesting a cancellation through FC portal. Once we receive
    the request, we will go ahead and confirm the cancellation. Once the order
    is [...] 
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Good morning Richard,

In case if you need to cancel this shipment, you may do so by requesting a =
cancellation through FC portal. Once we receive the request, we will go ahe=
ad and confirm the cancellation. Once the order is cancelled, you will be r=
efunded with in 3-5 business days.

Please let me know if you need any assistance.

Thank you,
Tanveer V.
Logistics Coordinator

------------------- Original Message -------------------
From: Richard Cruz <rcruz@sapasequipment.com>;
Received: Tue Apr 18 2023 09:27:55 GMT-0700 (Pacific Daylight Time)
To: info@freightclub.com <info@freightclub.com>; Info Mailbox Q. <info@frei=
ghtclub.com>;
Subject: RE: 62793363-PO 112111 Pickup Attempted

Email from outside Cymax Group organization. Don=92t click links or open at=
tachments unless sender is recognized and content is safe.

I have dealt with R&L Carriers for various years and they only charge for f=
reight once item has been picked up.

In this case, the item has not been picked up and cannot get my customer to=
 respond. There is a possibility this pick up may not take place.

Richard

From: Info FreightClub <info@freightclub.com>
Sent: Tuesday, April 18, 2023 7:36 AM
To: Richard Cruz <rcruz@sapasequipment.com>
Subject: RE: 62793363-PO 112111 Pickup Attempted

Hello,

A quick follow up on the previous email please.

Thank you,
Tanveer V.
Logistics Coordinator

------------------- Original Message -------------------
From: Info Mailbox Q. <info@freightclub.com<mailto:info@freightclub.com>>;
Received: Mon Apr 17 2023 05:31:28 GMT-0700 (Pacific Daylight Time)
To: Richard Cruz <rcruz@sapasequipment.com<mailto:rcruz@sapasequipment.com>=
>;
Subject: RE: 62793363-PO 112111 Pickup Attempted
Good morning Richard,

Apologies for the inconvenience. However, when you book with FreighClub thr=
ough a Credit Card, your credit card will be charged right away.

For my understanding, could you please advise that was this not the case wh=
ere the credit card was charged beforehand when you previously booked with =
us.

Thank you,
Tanveer V.
Logistics Coordinator

------------------- Original Message -------------------
From: Richard Cruz <rcruz@sapasequipment.com<mailto:rcruz@sapasequipment.co=
m>>;
Received: Fri Apr 14 2023 20:18:43 GMT-0700 (Pacific Daylight Time)
To: info@freightclub.com<mailto:info@freightclub.com> <info@freightclub.com=
<mailto:info@freightclub.com>>; Info Mailbox Q. <info@freightclub.com<mailt=
o:info@freightclub.com>>;
Subject: RE: 62793363-PO 112111 Pickup Attempted

Email from outside Cymax Group organization. Don=92t click links or open at=
tachments unless sender is recognized and content is safe.

Hello Tanveer

I don=92t understand why my credit card was charged as this shipment has no=
t yet been picked up?  I have been shipping cargo for many years and have n=
ever seen this to be the case.  Please forward to the appropriate person/de=
partment so I can understand why this was done.

Thank you

Richard Cruz

Owner

Sapas LLC

11511 Gaston Road  Suite 112

Katy, TX  77494 USA

713-502-3780

https://sapasequipment.com<https://urldefense.com/v3/__https:/can01.safelin=
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[cid:image001.jpg@01D971E8.CD668660]

From: rcruz@sapasequipment.com<mailto:rcruz@sapasequipment.com> <rcruz@sapa=
sequipment.com<mailto:rcruz@sapasequipment.com>>
Sent: Friday, April 14, 2023 9:33 AM
To: 'Info FreightClub' <info@freightclub.com<mailto:info@freightclub.com>>
Subject: RE: 62793363-PO 112111 Pickup Attempted

Understood; thanks for the update. I am working with Ashley now on getting =
this resolved.

From: Info FreightClub <info@freightclub.com<mailto:info@freightclub.com>>
Sent: Friday, April 14, 2023 7:44 AM
To: Richard Cruz <rcruz@sapasequipment.com<mailto:rcruz@sapasequipment.com>=
>
Subject: 62793363-PO 112111 Pickup Attempted

Hello,

Unfortunately, we have attempted pick-up without any freight being released=
 for this shipment.

Carrier advised freight was not ready, machines are not palletized. As per =
Ashley, she need more time to get it set up.

Please advise when the shipment is ready for pickup.

Thank you,
Tanveer V.
Logistics Coordinator

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<html>
<head>
<meta http-equiv=3D"Content-Type" content=3D"text/html; charset=3DWindows-1=
252">
</head>
<body>
<div data-wrapper=3D"true" dir=3D"ltr" style=3D"font-size:11pt;font-family:=
'Segoe UI','Helvetica Neue',sans-serif;">
<div style=3D"direction:ltr">
<div>Good morning Richard,</div>
<div>&nbsp;</div>
<div>In case if you need to cancel this shipment, you may do so by requesti=
ng a cancellation through FC portal. Once we receive the request, we will g=
o ahead and confirm the cancellation. Once the order is cancelled, you will=
 be refunded with in 3-5 business
 days.</div>
<div>&nbsp;</div>
<div>Please let me know if you need any assistance.</div>
<div>&nbsp;</div>
<div>Thank you,</div>
<div><strong>Tanveer V.&nbsp;</strong></div>
<div>Logistics Coordinator</div>
<div><br>
&nbsp;</div>
<div id=3D"newsignature" style=3D"display:none">&nbsp;</div>
<span style=3D"font-family:Tahoma,Verdana,Arial; font-size:small">---------=
---------- Original Message -------------------<br>
<strong>From:</strong> Richard Cruz &lt;rcruz@sapasequipment.com&gt;;<br>
<strong>Received:</strong> Tue Apr 18 2023 09:27:55 GMT-0700 (Pacific Dayli=
ght Time)<br>
<strong>To:</strong> info@freightclub.com &lt;info@freightclub.com&gt;; Inf=
o Mailbox Q. &lt;info@freightclub.com&gt;;<br>
<strong>Subject:</strong> RE: 62793363-PO 112111 Pickup Attempted</span><br=
>
<br>
<meta content=3D"Microsoft Word 15 (filtered medium)">
<style type=3D"text/css"></style>
<div dir=3D"ltr">
<p class=3D"MsoNormal">&nbsp;</p>
<table border=3D"0" cellpadding=3D"0" class=3D"MsoNormalTable" style=3D"bac=
kground:red">
<tbody>
<tr>
<td style=3D"padding:.75pt .75pt .75pt .75pt">
<div>
<p class=3D"MsoNormal"><span style=3D"color:white">Email from outside Cymax=
 Group organization. Don=92t click links or open attachments unless sender =
is recognized and content is safe.</span></p>
</div>
</td>
</tr>
</tbody>
</table>
<p class=3D"MsoNormal">&nbsp;</p>
<div>
<div class=3D"WordSection1">
<p class=3D"MsoNormal">I have dealt with R&amp;L Carriers for various years=
 and they only charge for freight once item has been picked up.</p>
<p class=3D"MsoNormal">&nbsp;</p>
<p class=3D"MsoNormal">In this case, the item has not been picked up and ca=
nnot get my customer to respond. There is a possibility this pick up may no=
t take place.&nbsp;</p>
<p class=3D"MsoNormal">&nbsp;</p>
<p class=3D"MsoNormal">Richard</p>
<p class=3D"MsoNormal">&nbsp;</p>
<div>
<div style=3D"border-top:solid #e1e1e1 1.0pt; border:none; padding:3.0pt 0i=
n 0in 0in">
<p class=3D"MsoNormal"><strong>From:</strong> Info FreightClub &lt;info@fre=
ightclub.com&gt;<br>
<strong>Sent:</strong> Tuesday, April 18, 2023 7:36 AM<br>
<strong>To:</strong> Richard Cruz &lt;rcruz@sapasequipment.com&gt;<br>
<strong>Subject:</strong> RE: 62793363-PO 112111 Pickup Attempted</p>
</div>
</div>
<p class=3D"MsoNormal">&nbsp;</p>
<div>
<div>
<div>
<p class=3D"MsoNormal"><span style=3D"font-family:&quot;Segoe UI&quot;,sans=
-serif">Hello,</span></p>
</div>
<div>
<p class=3D"MsoNormal"><span style=3D"font-family:&quot;Segoe UI&quot;,sans=
-serif">&nbsp;</span></p>
</div>
<div>
<p class=3D"MsoNormal"><span style=3D"font-family:&quot;Segoe UI&quot;,sans=
-serif">A quick follow up on the previous email please.</span></p>
</div>
<div>
<p class=3D"MsoNormal"><span style=3D"font-family:&quot;Segoe UI&quot;,sans=
-serif">&nbsp;</span></p>
</div>
<div>
<p class=3D"MsoNormal"><span style=3D"font-family:&quot;Segoe UI&quot;,sans=
-serif">Thank you,</span></p>
</div>
<div>
<p class=3D"MsoNormal"><strong><span style=3D"font-family:&quot;Segoe UI&qu=
ot;,sans-serif">Tanveer V.&nbsp;</span></strong></p>
</div>
<div>
<p class=3D"MsoNormal"><span style=3D"font-family:&quot;Segoe UI&quot;,sans=
-serif">Logistics Coordinator</span></p>
</div>
<div>
<p class=3D"MsoNormal"><span style=3D"font-family:&quot;Segoe UI&quot;,sans=
-serif">&nbsp;</span></p>
</div>
<div>
<p class=3D"MsoNormal"><br>
<span style=3D"font-family:&quot;Segoe UI&quot;,sans-serif">&nbsp;</span></=
p>
</div>
<div id=3D"newsignature">
<p class=3D"MsoNormal"><span style=3D"font-family:&quot;Segoe UI&quot;,sans=
-serif">&nbsp;</span></p>
</div>
<p class=3D"MsoNormal" style=3D"margin-bottom:12.0pt"><span style=3D"font-f=
amily:&quot;Tahoma&quot;,sans-serif; font-size:12.0pt">------------------- =
Original Message -------------------<br>
<strong><span style=3D"font-family:&quot;Tahoma&quot;,sans-serif">From:</sp=
an></strong> Info Mailbox Q. &lt;<a href=3D"mailto:info@freightclub.com">in=
fo@freightclub.com</a>&gt;;<br>
<strong><span style=3D"font-family:&quot;Tahoma&quot;,sans-serif">Received:=
</span></strong> Mon Apr 17 2023 05:31:28 GMT-0700 (Pacific Daylight Time)<=
br>
<strong><span style=3D"font-family:&quot;Tahoma&quot;,sans-serif">To:</span=
></strong> Richard Cruz &lt;<a href=3D"mailto:rcruz@sapasequipment.com">rcr=
uz@sapasequipment.com</a>&gt;;<br>
<strong><span style=3D"font-family:&quot;Tahoma&quot;,sans-serif">Subject:<=
/span></strong> RE: 62793363-PO 112111 Pickup Attempted</span></p>
<div>
<div>
<div>
<div>
<p class=3D"MsoNormal"><span style=3D"font-family:&quot;Segoe UI&quot;,sans=
-serif">Good morning Richard,</span></p>
</div>
<div>
<p class=3D"MsoNormal"><span style=3D"font-family:&quot;Segoe UI&quot;,sans=
-serif">&nbsp;</span></p>
</div>
<div>
<p class=3D"MsoNormal"><span style=3D"font-family:&quot;Segoe UI&quot;,sans=
-serif">Apologies for the inconvenience. However, when you book with Freigh=
Club through a Credit Card, your credit card will be charged right away.</s=
pan></p>
</div>
<div>
<p class=3D"MsoNormal"><span style=3D"font-family:&quot;Segoe UI&quot;,sans=
-serif">&nbsp;</span></p>
</div>
<div>
<p class=3D"MsoNormal"><span style=3D"font-family:&quot;Segoe UI&quot;,sans=
-serif">For my understanding, could you please advise that was this not the=
 case where the credit card was charged beforehand when you previously book=
ed with us.</span></p>
</div>
<div>
<p class=3D"MsoNormal"><span style=3D"font-family:&quot;Segoe UI&quot;,sans=
-serif">&nbsp;</span></p>
</div>
<div>
<p class=3D"MsoNormal"><span style=3D"font-family:&quot;Segoe UI&quot;,sans=
-serif">Thank you,</span></p>
</div>
<div>
<p class=3D"MsoNormal"><strong><span style=3D"font-family:&quot;Segoe UI&qu=
ot;,sans-serif">Tanveer V.&nbsp;</span></strong></p>
</div>
<div>
<p class=3D"MsoNormal"><span style=3D"font-family:&quot;Segoe UI&quot;,sans=
-serif">Logistics Coordinator</span></p>
</div>
<div>
<p class=3D"MsoNormal"><br>
<span style=3D"font-family:&quot;Segoe UI&quot;,sans-serif">&nbsp;</span></=
p>
</div>
<div id=3D"newsignature">
<p class=3D"MsoNormal"><span style=3D"font-family:&quot;Segoe UI&quot;,sans=
-serif">&nbsp;</span></p>
</div>
<p class=3D"MsoNormal"><span style=3D"font-family:&quot;Tahoma&quot;,sans-s=
erif; font-size:12.0pt">------------------- Original Message --------------=
-----<br>
<strong><span style=3D"font-family:&quot;Tahoma&quot;,sans-serif">From:</sp=
an></strong> Richard Cruz &lt;<a href=3D"mailto:rcruz@sapasequipment.com">r=
cruz@sapasequipment.com</a>&gt;;<br>
<strong><span style=3D"font-family:&quot;Tahoma&quot;,sans-serif">Received:=
</span></strong> Fri Apr 14 2023 20:18:43 GMT-0700 (Pacific Daylight Time)<=
br>
<strong><span style=3D"font-family:&quot;Tahoma&quot;,sans-serif">To:</span=
></strong> <a href=3D"mailto:info@freightclub.com">
info@freightclub.com</a> &lt;<a href=3D"mailto:info@freightclub.com">info@f=
reightclub.com</a>&gt;; Info Mailbox Q. &lt;<a href=3D"mailto:info@freightc=
lub.com">info@freightclub.com</a>&gt;;<br>
<strong><span style=3D"font-family:&quot;Tahoma&quot;,sans-serif">Subject:<=
/span></strong> RE: 62793363-PO 112111 Pickup Attempted</span><br>
<br>
&nbsp;</p>
<div>
<p class=3D"MsoNormal">&nbsp;</p>
<table border=3D"0" cellpadding=3D"0" class=3D"MsoNormalTable" style=3D"bac=
kground:red">
<tbody>
<tr>
<td style=3D"padding:.75pt .75pt .75pt .75pt">
<div>
<p class=3D"MsoNormal"><span style=3D"color:white">Email from outside Cymax=
 Group organization. Don=92t click links or open attachments unless sender =
is recognized and content is safe.</span></p>
</div>
</td>
</tr>
</tbody>
</table>
<p class=3D"MsoNormal">&nbsp;</p>
<div>
<div>
<p class=3D"MsoNormal">Hello Tanveer</p>
<p class=3D"MsoNormal">&nbsp;</p>
<p class=3D"MsoNormal">I don=92t understand why my credit card was charged =
as this shipment has not yet been picked up?&nbsp; I have been shipping car=
go for many years and have never seen this to be the case.&nbsp; Please for=
ward to the appropriate person/department so I
 can understand why this was done.&nbsp;</p>
<p class=3D"MsoNormal">&nbsp;</p>
<p class=3D"MsoNormal">Thank you</p>
<p class=3D"MsoNormal">&nbsp;</p>
<p class=3D"xmsonormal" style=3D"background:white"><span style=3D"color:bla=
ck">Richard Cruz</span></p>
<p class=3D"xmsonormal" style=3D"background:white"><span style=3D"color:bla=
ck; font-size:8.0pt">Owner
</span></p>
<p class=3D"xmsonormal" style=3D"background:white"><strong><span style=3D"c=
olor:black; font-family:&quot;Calibri&quot;,sans-serif">Sapas LLC</span></s=
trong></p>
<p class=3D"xmsonormal" style=3D"background:white"><span style=3D"color:bla=
ck; font-size:8.0pt">11511 Gaston Road&nbsp; Suite 112
</span></p>
<p class=3D"xmsonormal" style=3D"background:white"><span style=3D"color:bla=
ck; font-size:8.0pt">Katy, TX&nbsp; 77494 USA</span></p>
<p class=3D"xmsonormal" style=3D"background:white"><span style=3D"color:bla=
ck; font-size:8.0pt">713-502-3780</span></p>
<p class=3D"xmsonormal" style=3D"background:white"><a href=3D"https://urlde=
fense.com/v3/__https:/can01.safelinks.protection.outlook.com/?url=3Dhttps*3=
A*2F*2Fsapasequipment.com*2F&amp;data=3D04*7C01*7Cguillermo.lozanoonrubia*4=
0mail.utoronto.ca*7Cad9e9f5e01fc4a3de35908d9dbc899fb*7C78aac2262f034b4d9037=
b46d56c55210*7C0*7C0*7C637782478194814074*7CUnknown*7CTWFpbGZsb3d8eyJWIjoiM=
C4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0*3D*7C3000&amp;sdata=
=3D4swlrTIzYDx0n*2F270uwQJVAM1HNyToLD*2FkLf6whBHy8*3D&amp;reserved=3D0__;JS=
UlJSUlJSUlJSUlJSUlJSUlJQ!!FjuHKAHQs5udqho!LaorxqCoNHmj-Latddeszc0YgBdKg3lbN=
nOx0zpC_MsnOjEyiLjNzSco_3rlgGssLuDEbHkJBiCRrQrsyYY$">https://sapasequipment=
.com</a></p>
<p class=3D"xmsonormal" style=3D"background:white"><span style=3D"color:bla=
ck">&nbsp;</span></p>
<p class=3D"xmsonormal"><span style=3D"color:black"><img border=3D"0" data-=
attachment-id=3D"f3b15c80-faea-411d-901e-e173461e3cb2" id=3D"x_Picture_x002=
0_6" style=3D"height:1.0416in; width:1.0416in" data-outlook-trace=3D"F:0|T:=
1" src=3D"cid:image001.jpg@01D971E8.CD668660"></span></p>
<p class=3D"MsoNormal">&nbsp;</p>
<p class=3D"MsoNormal">&nbsp;</p>
<p class=3D"MsoNormal">&nbsp;</p>
<div>
<div>
<p class=3D"MsoNormal"><strong><span style=3D"font-family:&quot;Calibri&quo=
t;,sans-serif">From:</span></strong>
<a href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a> &l=
t;<a href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a>&=
gt;<br>
<strong><span style=3D"font-family:&quot;Calibri&quot;,sans-serif">Sent:</s=
pan></strong> Friday, April 14, 2023 9:33 AM<br>
<strong><span style=3D"font-family:&quot;Calibri&quot;,sans-serif">To:</spa=
n></strong> 'Info FreightClub' &lt;<a href=3D"mailto:info@freightclub.com">=
info@freightclub.com</a>&gt;<br>
<strong><span style=3D"font-family:&quot;Calibri&quot;,sans-serif">Subject:=
</span></strong> RE: 62793363-PO 112111 Pickup Attempted</p>
</div>
</div>
<p class=3D"MsoNormal">&nbsp;</p>
<p class=3D"MsoNormal">Understood; thanks for the update. I am working with=
 Ashley now on getting this resolved.&nbsp;</p>
<p class=3D"MsoNormal">&nbsp;</p>
<p class=3D"MsoNormal">BR</p>
<p class=3D"MsoNormal">&nbsp;</p>
<div>
<div>
<p class=3D"MsoNormal"><strong><span style=3D"font-family:&quot;Calibri&quo=
t;,sans-serif">From:</span></strong> Info FreightClub &lt;<a href=3D"mailto=
:info@freightclub.com">info@freightclub.com</a>&gt;<br>
<strong><span style=3D"font-family:&quot;Calibri&quot;,sans-serif">Sent:</s=
pan></strong> Friday, April 14, 2023 7:44 AM<br>
<strong><span style=3D"font-family:&quot;Calibri&quot;,sans-serif">To:</spa=
n></strong> Richard Cruz &lt;<a href=3D"mailto:rcruz@sapasequipment.com">rc=
ruz@sapasequipment.com</a>&gt;<br>
<strong><span style=3D"font-family:&quot;Calibri&quot;,sans-serif">Subject:=
</span></strong> 62793363-PO 112111 Pickup Attempted</p>
</div>
</div>
<p class=3D"MsoNormal">&nbsp;</p>
<div>
<div>
<p class=3D"MsoNormal"><span style=3D"font-family:&quot;Segoe UI&quot;,sans=
-serif">Hello,</span></p>
</div>
<div>
<p class=3D"MsoNormal"><span style=3D"font-family:&quot;Segoe UI&quot;,sans=
-serif">&nbsp;</span></p>
</div>
<div>
<p class=3D"MsoNormal"><span style=3D"font-family:&quot;Segoe UI&quot;,sans=
-serif">Unfortunately, we have attempted pick-up without any freight being =
released for this shipment.</span></p>
</div>
<div>
<p class=3D"MsoNormal"><span style=3D"font-family:&quot;Segoe UI&quot;,sans=
-serif">&nbsp;</span></p>
</div>
<div>
<p class=3D"MsoNormal"><span style=3D"font-family:&quot;Segoe UI&quot;,sans=
-serif">Carrier advised&nbsp;freight was not ready, machines are not pallet=
ized. As per Ashley, she need more time to get it set up.</span></p>
</div>
<div>
<p class=3D"MsoNormal"><span style=3D"font-family:&quot;Segoe UI&quot;,sans=
-serif">&nbsp;</span></p>
</div>
<div>
<p class=3D"MsoNormal"><span style=3D"font-family:&quot;Segoe UI&quot;,sans=
-serif">Please advise when the shipment is ready for pickup.</span></p>
</div>
<div>
<p class=3D"MsoNormal"><span style=3D"font-family:&quot;Segoe UI&quot;,sans=
-serif">&nbsp;</span></p>
</div>
<div>
<p class=3D"MsoNormal"><span style=3D"font-family:&quot;Segoe UI&quot;,sans=
-serif">Thank you,</span></p>
</div>
<div>
<p class=3D"MsoNormal"><strong><span style=3D"font-family:&quot;Segoe UI&qu=
ot;,sans-serif">Tanveer V.&nbsp;</span></strong></p>
</div>
<div>
<p class=3D"MsoNormal"><span style=3D"font-family:&quot;Segoe UI&quot;,sans=
-serif">Logistics Coordinator</span></p>
</div>
<div>
<p class=3D"MsoNormal"><span style=3D"font-family:&quot;Segoe UI&quot;,sans=
-serif">&nbsp;</span></p>
</div>
<div>
<p class=3D"MsoNormal"><span style=3D"font-family:&quot;Segoe UI&quot;,sans=
-serif">&nbsp;</span></p>
</div>
</div>
<p class=3D"MsoNormal"><img border=3D"0" id=3D"_x0000_i1025" style=3D"heigh=
t:.0104in; width:.0104in" src=3D"https://crmri.crm.dynamics.com:443/api/Ema=
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</div>
</div>
</div>
</div>
</div>
</div>
</div>
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</div>
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