Da

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Envelope-to: rcruz@sapasequipment.com
Delivery-date: Fri, 28 Apr 2023 12:38:23 -0400
MIME-Version: 1.0
References: <009901d97948$455a43d0$d00ecb70$@sapasequipment.com>
 <83794DE8883D4A6386C4EE3AD1C45D501D97959201D9@INFO.FREIGHTCLUB.COM> <003001d979e1$c14a8830$43df9890$@sapasequipment.com>
In-Reply-To: <003001d979e1$c14a8830$43df9890$@sapasequipment.com>
From: Ashley Krebs <ashley@frontierbio.com>
Date: Fri, 28 Apr 2023 09:37:25 -0700
Message-ID: <CADnX-FnQp6i2mv3UD4w4yp8iahQ+Ze1+Ft_eU-P7F-nLnghN9A@mail.gmail.com>
Subject: Re: FW: 62793363-PO 112111 Pickup Attempted
To: rcruz@sapasequipment.com
Content-Type: multipart/alternative; boundary="00000000000032175005fa681774"

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Sounds good!  I'm on the train now and should be in the office by 10:30 for
a meeting.  I'll have a gap between meetings from about 12-1 and can
assist.  Is there new paperwork or the same as before?  I will be in the
office until 4:30 today so I should be around for pickup also!

Ashley Krebs
Operations & HR Manager, Frontier Bio
www.frontierbio.com

On Fri, Apr 28, 2023 at 7:57=E2=80=AFAM <rcruz@sapasequipment.com> wrote:

> Good morning Ashley
>
>
>
> So, I spoke with the carrier and they are programmed to pick up today
> Friday, between 2-4pm That means the following:
>
>
>
> - Items will need to be ready for pick up by 2pm
> - Someone will need to be at your lab to hand off paperwork
> - I will send you the paperwork/Bill of Lading shortly.
>
>
>
> Please confirm if this is doable .
>
>
>
> Thanks,
>
> Rich
>
>
>
> *From:* Info FreightClub <info@freightclub.com>
> *Sent:* Thursday, April 27, 2023 5:39 PM
> *To:* Richard Cruz <rcruz@sapasequipment.com>; Info FreightClub <
> info@freightclub.com>; Info FreightClub <info@freightclub.com>
> *Cc:* ashley@frontierbio.com
> *Subject:* RE: 62793363-PO 112111 Pickup Attempted
>
>
>
> Hello Richard,
>
>
>
> Thank you for your call today. You have requested a pickup for tomorrow
> 4/28 between 2 - 4 pm.
>
>
>
> I spoke with the carrier and they provided a new pickup ID# 32642604 .
>
>
>
> Carrier advised that a person needs to be in attendance for the pickup as
> they will not pick up the freight if unattended due to liability issues.
>
>
>
> Carrier will confirm if their team can pickup during this timeframe and w=
e
> will advise when confirmed.
>
>
>
> Thank you,
>
> *Grace S. *
>
> Customer Support
>
>
>
>
>
>
> ------------------- Original Message -------------------
> *From:* Richard Cruz <rcruz@sapasequipment.com>;
> *Received:* Thu Apr 27 2023 13:38:57 GMT-0700 (Pacific Daylight Time)
> *To:* info@freightclub.com <info@freightclub.com>; Info Mailbox Q. <
> info@freightclub.com>;
> *Cc:* ashley@frontierbio.com;
> *Subject:* RE: 62793363-PO 112111 Pickup Attempted
>
>
>
> Email from outside Cymax Group organization. Don=E2=80=99t click links or=
 open
> attachments unless sender is recognized and content is safe.
>
>
>
> Actually, Im glad you emailed. I just spoke to Ashley. The pallets will
> be ready late tomorrow afternoon for pick up between 3pm- 4pm. The
> issue is they have to be repacked outside as they don=E2=80=99t fit throu=
gh their
> door. That means we need an assurance they will be picked up tomorrow if
> not they will be left outside for the weekend.
>
>
>
> Can you please confirm.
>
> Richard
>
>
>
> *From:* Info FreightClub <info@freightclub.com>
> *Sent:* Thursday, April 27, 2023 3:31 PM
> *To:* Richard Cruz <rcruz@sapasequipment.com>
> *Subject:* RE: 62793363-PO 112111 Pickup Attempted
>
>
>
> Hi Richard,
>
>
>
> Following up on this shipment, please advise.
>
>
>
> Thank you,
>
> *Manuel.L*
>
> Logistics Coordinator
>
> P: 1-844-819-2187
>
> E: info@freightclub.com
>
>
>
>
> ------------------- Original Message -------------------
> *From:* info@freightclub.com <info@freightclub.com>;
> *Received:* Wed Apr 26 2023 02:27:22 GMT+0800 (Philippine Standard Time)
> *To:* info@freightclub.com <info@freightclub.com>; Richard Cruz <
> rcruz@sapasequipment.com>; Info Mailbox Q. <info@freightclub.com>;
> *Subject:* RE: 62793363-PO 112111 Pickup Attempted
>
> Hi Richard,
>
>
>
> Any updates on this?
>
>
>
> Thank you,
>
> *Tanveer V. *
>
> Logistics Coordinator
>
>
>
>
>
>
> ------------------- Original Message -------------------
> *From:* Richard Cruz <rcruz@sapasequipment.com>;
> *Received:* Mon Apr 24 2023 07:23:07 GMT-0700 (Pacific Daylight Time)
> *To:* info@freightclub.com <info@freightclub.com>; Info Mailbox Q. <
> info@freightclub.com>;
> *Subject:* RE: 62793363-PO 112111 Pickup Attempted
>
>
>
> Email from outside Cymax Group organization. Don=E2=80=99t click links or=
 open
> attachments unless sender is recognized and content is safe.
>
>
>
> Good morning Tanveer
>
>
>
> They were busy all last week with visitors but stated would work on it
> this week. I will follow up later today and keep you posted.
>
>
>
> Best
>
> Rich
>
>
>
> *From:* Info FreightClub <info@freightclub.com>
> *Sent:* Monday, April 24, 2023 9:17 AM
> *To:* Richard Cruz <rcruz@sapasequipment.com>
> *Subject:* RE: 62793363-PO 112111 Pickup Attempted
>
>
>
> Good morning Richard,
>
>
>
> Any update on this shipment when you want the carrier to have this
> scheduled for pickup.
>
>
>
> Thank you,
>
> *Tanveer V. *
>
> Logistics Coordinator
>
>
>
>
>
>
> ------------------- Original Message -------------------
> *From:* Richard Cruz <rcruz@sapasequipment.com>;
> *Received:* Thu Apr 20 2023 05:07:14 GMT-0700 (Pacific Daylight Time)
> *To:* info@freightclub.com <info@freightclub.com>; Info Mailbox Q. <
> info@freightclub.com>;
> *Subject:* RE: 62793363-PO 112111 Pickup Attempted
>
>
>
> Email from outside Cymax Group organization. Don=E2=80=99t click links or=
 open
> attachments unless sender is recognized and content is safe.
>
>
>
> Hi Tanveer
>
>
>
> I don=E2=80=99t know the day yet; they have to take the cargo apart, move=
 outside
> and repack. They will let me know.
>
>
>
> Rich
>
>
>
> *From:* Info FreightClub <info@freightclub.com>
> *Sent:* Thursday, April 20, 2023 7:04 AM
> *To:* Richard Cruz <rcruz@sapasequipment.com>
> *Subject:* RE: 62793363-PO 112111 Pickup Attempted
>
>
>
> Hi Richard,
>
>
>
> I appreciate you letting me know. I will advise the carrier to schedule a
> pickup next week. Can you please advise what day next week you want the
> carrier to schedule the pickup.
>
>
>
> Thank you,
>
> *Tanveer V. *
>
> Logistics Coordinator
>
>
>
>
>
>
> ------------------- Original Message -------------------
> *From:* Richard Cruz <rcruz@sapasequipment.com>;
> *Received:* Wed Apr 19 2023 05:51:52 GMT-0700 (Pacific Daylight Time)
> *To:* info@freightclub.com <info@freightclub.com>; Info Mailbox Q. <
> info@freightclub.com>;
> *Subject:* RE: 62793363-PO 112111 Pickup Attempted
>
>
>
>
>
> Email from outside Cymax Group organization. Don=E2=80=99t click links or=
 open
> attachments unless sender is recognized and content is safe.
>
>
>
> Thanks Tanveer
>
>
>
> I spoke to my client yesterday and do not think it will be necessary.
> Pick up will likely take place next week.
>
>
>
> Thanks
>
> Richard
>
>
>
> *From:* Info FreightClub <info@freightclub.com>
> *Sent:* Wednesday, April 19, 2023 7:26 AM
> *To:* Richard Cruz <rcruz@sapasequipment.com>
> *Subject:* RE: 62793363-PO 112111 Pickup Attempted
>
>
>
> Good morning Richard,
>
>
>
> In case if you need to cancel this shipment, you may do so by requesting =
a
> cancellation through FC portal. Once we receive the request, we will go
> ahead and confirm the cancellation. Once the order is cancelled, you will
> be refunded with in 3-5 business days.
>
>
>
> Please let me know if you need any assistance.
>
>
>
> Thank you,
>
> *Tanveer V. *
>
> Logistics Coordinator
>
>
>
>
>
>
> ------------------- Original Message -------------------
> *From:* Richard Cruz <rcruz@sapasequipment.com>;
> *Received:* Tue Apr 18 2023 09:27:55 GMT-0700 (Pacific Daylight Time)
> *To:* info@freightclub.com <info@freightclub.com>; Info Mailbox Q. <
> info@freightclub.com>;
> *Subject:* RE: 62793363-PO 112111 Pickup Attempted
>
>
>
>
>
> Email from outside Cymax Group organization. Don=E2=80=99t click links or=
 open
> attachments unless sender is recognized and content is safe.
>
>
>
> I have dealt with R&L Carriers for various years and they only charge for
> freight once item has been picked up.
>
>
>
> In this case, the item has not been picked up and cannot get my customer
> to respond. There is a possibility this pick up may not take place.
>
>
>
> Richard
>
>
>
> *From:* Info FreightClub <info@freightclub.com>
> *Sent:* Tuesday, April 18, 2023 7:36 AM
> *To:* Richard Cruz <rcruz@sapasequipment.com>
> *Subject:* RE: 62793363-PO 112111 Pickup Attempted
>
>
>
> Hello,
>
>
>
> A quick follow up on the previous email please.
>
>
>
> Thank you,
>
> *Tanveer V. *
>
> Logistics Coordinator
>
>
>
>
>
>
>
>
> ------------------- Original Message -------------------
> *From:* Info Mailbox Q. <info@freightclub.com>;
> *Received:* Mon Apr 17 2023 05:31:28 GMT-0700 (Pacific Daylight Time)
> *To:* Richard Cruz <rcruz@sapasequipment.com>;
> *Subject:* RE: 62793363-PO 112111 Pickup Attempted
>
> Good morning Richard,
>
>
>
> Apologies for the inconvenience. However, when you book with FreighClub
> through a Credit Card, your credit card will be charged right away.
>
>
>
> For my understanding, could you please advise that was this not the case
> where the credit card was charged beforehand when you previously booked
> with us.
>
>
>
> Thank you,
>
> *Tanveer V. *
>
> Logistics Coordinator
>
>
>
>
>
>
> ------------------- Original Message -------------------
> *From:* Richard Cruz <rcruz@sapasequipment.com>;
> *Received:* Fri Apr 14 2023 20:18:43 GMT-0700 (Pacific Daylight Time)
> *To:* info@freightclub.com <info@freightclub.com>; Info Mailbox Q. <
> info@freightclub.com>;
> *Subject:* RE: 62793363-PO 112111 Pickup Attempted
>
>
>
>
>
> Email from outside Cymax Group organization. Don=E2=80=99t click links or=
 open
> attachments unless sender is recognized and content is safe.
>
>
>
> Hello Tanveer
>
>
>
> I don=E2=80=99t understand why my credit card was charged as this shipmen=
t has not
> yet been picked up? I have been shipping cargo for many years and have
> never seen this to be the case. Please forward to the appropriate
> person/department so I can understand why this was done.
>
>
>
> Thank you
>
>
>
> Richard Cruz
>
> Owner
>
> *Sapas LLC*
>
> 11511 Gaston Road Suite 112
>
> Katy, TX 77494 USA
>
> 713-502-3780
>
> https://sapasequipment.com
> <https://urldefense.com/v3/__https:/can01.safelinks.protection.outlook.co=
m/?url=3Dhttps*3A*2F*2Fsapasequipment.com*2F&data=3D04*7C01*7Cguillermo.loz=
anoonrubia*40mail.utoronto.ca*7Cad9e9f5e01fc4a3de35908d9dbc899fb*7C78aac226=
2f034b4d9037b46d56c55210*7C0*7C0*7C637782478194814074*7CUnknown*7CTWFpbGZsb=
3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0*3D*7C300=
0&sdata=3D4swlrTIzYDx0n*2F270uwQJVAM1HNyToLD*2FkLf6whBHy8*3D&reserved=3D0__=
;JSUlJSUlJSUlJSUlJSUlJSUlJQ!!FjuHKAHQs5udqho!LaorxqCoNHmj-Latddeszc0YgBdKg3=
lbNnOx0zpC_MsnOjEyiLjNzSco_3rlgGssLuDEbHkJBiCRrQrsyYY$>
>
>
>
>
>
>
>
>
>
> *From:* rcruz@sapasequipment.com <rcruz@sapasequipment.com>
> *Sent:* Friday, April 14, 2023 9:33 AM
> *To:* 'Info FreightClub' <info@freightclub.com>
> *Subject:* RE: 62793363-PO 112111 Pickup Attempted
>
>
>
> Understood; thanks for the update. I am working with Ashley now on gettin=
g
> this resolved.
>
>
>
> BR
>
>
>
> *From:* Info FreightClub <info@freightclub.com>
> *Sent:* Friday, April 14, 2023 7:44 AM
> *To:* Richard Cruz <rcruz@sapasequipment.com>
> *Subject:* 62793363-PO 112111 Pickup Attempted
>
>
>
> Hello,
>
>
>
> Unfortunately, we have attempted pick-up without any freight being
> released for this shipment.
>
>
>
> Carrier advised freight was not ready, machines are not palletized. As pe=
r
> Ashley, she need more time to get it set up.
>
>
>
> Please advise when the shipment is ready for pickup.
>
>
>
> Thank you,
>
> *Tanveer V. *
>
> Logistics Coordinator
>
>
>
>
>
>

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<div dir=3D"ltr">Sounds good!=C2=A0 I&#39;m on the train now and should be =
in the office by 10:30 for a meeting.=C2=A0 I&#39;ll have a gap between mee=
tings from about 12-1 and can assist.=C2=A0 Is there new paperwork or the s=
ame as before?=C2=A0 I will be in the office until 4:30 today so I should b=
e around for pickup also!<div> <div><div dir=3D"ltr" class=
=3D"gmail_signature" data-smartmail=3D"gmail_signature"><div dir=3D"ltr"><d=
iv style=3D"color:rgb(0,0,0);font-family:Helvetica;font-size:12px">Ashley K=
rebs </div><div style=3D"color:rgb(0,0,0);font-family:Helvetica;font-siz=
e:12px">Operations &=
amp; HR Manager,=C2=A0Frontier Bio</div><div style=3D"color:rgb(0,0,0);font=
-family:Helvetica;font-size:12px"><a href=3D"http://www.frontierbio.com/" s=
tyle=3D"color:rgb(17,85,204)" target=3D"_blank">www.frontierbio.com</a></di=
v></div></div></div> </div></div> <div class=3D"gmail_quote"><div dir=
=3D"ltr" class=3D"gmail_attr">On Fri, Apr 28, 2023 at 7:57=E2=80=AFAM &lt;<=
a href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a>&gt;=
 wrote: </div><blockquote class=3D"gmail_quote" style=3D"margin:0px 0px =
0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div cla=
ss=3D"msg-9138747816450701449"><div lang=3D"EN-US" style=3D"overflow-wrap: =
break-word;"><div class=3D"m_-9138747816450701449WordSection1">Good morning Ashley<=
/u>=C2=A0So, I spoke with the carrier and=
 they are programmed to pick up today Fri=
day, between 2-4pm=C2=A0 That means the following:=
=C2=A0<ul style=3D"margin-top:0in"=
 type=3D"disc"><li class=3D"m_-9138747816450701449MsoListParagraph" style=
=3D"margin-left:0in">Items will need to be ready for pick up by 2pm<=
u></li><li class=3D"m_-9138747816450701449MsoListParagraph" style=3D"ma=
rgin-left:0in">Someone will need to be at your lab to hand off paperwork=
</li><li class=3D"m_-9138747816450701449MsoListParagraph" style=
=3D"margin-left:0in">I will send you the paperwork/Bill of Lading shortly.=
=C2=A0 </li></ul>=C2=A0<=
/p>Please confirm if this is doable .<=
/p>=C2=A0Th=
anks, Rich=C2=A0<div><div style=3D"border-right:no=
ne;border-bottom:none;border-left:none;border-top:1pt solid rgb(225,225,225=
);padding:3pt 0in 0in">From: Info FreightClub=
 &lt;<a href=3D"mailto:info@freightclub.com" target=3D"_blank">info@freight=
club.com</a>&gt; Sent: Thursday, April 27, 2023 5:39 PM To=
: Richard Cruz &lt;<a href=3D"mailto:rcruz@sapasequipment.com" target=
=3D"_blank">rcruz@sapasequipment.com</a>&gt;; Info FreightClub &lt;<a href=
=3D"mailto:info@freightclub.com" target=3D"_blank">info@freightclub.com</a>=
&gt;; Info FreightClub &lt;<a href=3D"mailto:info@freightclub.com" target=
=3D"_blank">info@freightclub.com</a>&gt; Cc: <a href=3D"mailto:as=
hley@frontierbio.com" target=3D"_blank">ashley@frontierbio.com</a> Su=
bject: RE: 62793363-PO 112111 Pickup Attempted</div><=
/div>=C2=A0<div><div><div>=
Hello Richard,=C2=A0</div><div>=C2=A0</=
u></div><div>Thank you for your call today.=C2=A0=
 You have requested a pickup for tomorrow 4/28 between 2 - 4 pm.<=
/u></div><div>=C2=A0</div><div>=
I spoke with the carrier and they provided a new pickup ID# 3264260=
4 .</div><div>=C2=A0</span=
></div><div>Carrier advised that a person needs to be in attend=
ance for the pickup as they will not pick up the=C2=A0 freight if unattende=
d due to liability issues.=C2=A0</div><div>=C2=A0</div><div>Carrier will confirm if =
their team can pickup during this timeframe and we will advise when confirm=
ed.=C2=A0</div><div>=C2=A0</=
span></div><div>Thank you,</div><div><=
p class=3D"MsoNormal">Grace S.=C2=A0</div><div>=
Customer Support</div><div>=
 =C2=A0</=
u></div><div id=3D"m_-9138747816450701449newsignature"><p=
 class=3D"MsoNormal">=C2=A0</div>------------------- Original Message ------------------- <=
span style=3D"font-family:Tahoma,sans-serif">From: Richard =
Cruz &lt;<a href=3D"mailto:rcruz@sapasequipment.com" target=3D"_blank">rcru=
z@sapasequipment.com</a>&gt;; Received: Thu Apr 27 2023 13:38:57 GMT-0700 (Pa=
cific Daylight Time) To: <a href=3D"mailto:info@freightclub.com" target=3D"_b=
lank">info@freightclub.com</a> &lt;<a href=3D"mailto:info@freightclub.com" =
target=3D"_blank">info@freightclub.com</a>&gt;; Info Mailbox Q. &lt;<a href=
=3D"mailto:info@freightclub.com" target=3D"_blank">info@freightclub.com</a>=
&gt;; Cc:</=
strong> <a href=3D"mailto:ashley@frontierbio.com" target=3D"_blank">ashley@=
frontierbio.com</a>; Subject: RE: 62793363-PO 112111 Pickup Attempted<=
span style=3D"font-family:&quot;Segoe UI&quot;,sans-serif"></=
span><div>=C2=A0<table border=
=3D"0" cellpadding=3D"0" style=3D"background:red"><tbody><tr><td style=3D"p=
adding:0.75pt"><div>Emai=
l from outside Cymax Group organization. Don=E2=80=99t click links or open =
attachments unless sender is recognized and content is safe.<=
u></div></td></tr></tbody></table>=C2=A0<=
/u><div><div>Actually, Im glad you emaile=
d.=C2=A0 I just spoke to Ashley.=C2=A0 The pallets will be ready late <span=
 style=3D"color:black;background:yellow">tomorrow afternoon for pick=
 up between=C2=A0 3pm- 4pm</s=
pan>.=C2=A0=C2=A0 The issue is they have to be repacked outside as they don=
=E2=80=99t fit through their door.=C2=A0 That means we need an assurance th=
ey will be picked up tomorrow if not they will be left outside for the week=
end.=C2=A0Can you please confirm.=C2=A0=C2=A0Richard=C2=A0=
<div><div style=3D"border-right:none;border-bottom:none;bord=
er-left:none;border-top:1pt solid rgb(225,225,225);padding:3pt 0in 0in">=
From: Info FreightClub &lt;<a href=3D"mailto:info@freightcl=
ub.com" target=3D"_blank">info@freightclub.com</a>&gt; Sent: Thursday, April=
 27, 2023 3:31 PM To: Richard Cruz &lt;<a href=3D"mailto:rcruz@sapasequipmen=
t.com" target=3D"_blank">rcruz@sapasequipment.com</a>&gt; Subject: RE: 62793=
363-PO 112111 Pickup Attempted</div></div>=C2=A0<div><div><div><span=
 style=3D"font-family:&quot;Segoe UI&quot;,sans-serif">Hi=C2=A0 Richard,=C2=
=A0</div><div>=C2=A0</u=
></div><div>Following up on this shipment, please advise.=C2=A0=
</div><div>=C2=A0=
</div><div>Thank you,</div><div>Manuel.L</div><div>Logist=
ics Coordinator</div><div><=
span style=3D"font-family:&quot;Segoe UI&quot;,sans-serif">P: 1-844-819-218=
7</div><div>E: <a href=3D"mailto:info@frei=
ghtclub.com" target=3D"_blank">info@freightclub.com</a> =C2=A0=
</div><div id=3D"m_-9138747816450701449newsignature">=C2=A0</div>------------------- Original Message ------------------- From: <a href=3D"ma=
ilto:info@freightclub.com" target=3D"_blank">info@freightclub.com</a> &lt;<=
a href=3D"mailto:info@freightclub.com" target=3D"_blank">info@freightclub.c=
om</a>&gt;; Receiv=
ed: Wed Apr 26 2023 02:27:22 GMT+0800 (Philippine Standard =
Time) To:</=
strong> <a href=3D"mailto:info@freightclub.com" target=3D"_blank">info@frei=
ghtclub.com</a> &lt;<a href=3D"mailto:info@freightclub.com" target=3D"_blan=
k">info@freightclub.com</a>&gt;; Richard Cruz &lt;<a href=3D"mailto:rcruz@s=
apasequipment.com" target=3D"_blank">rcruz@sapasequipment.com</a>&gt;; Info=
 Mailbox Q. &lt;<a href=3D"mailto:info@freightclub.com" target=3D"_blank">i=
nfo@freightclub.com</a>&gt;; Subject: RE: 62793363-PO 112111 Pickup Attempted=
<div><div><div><div>Hi Richard,<=
/u></div><div>=C2=A0</div><div>=
Any updates on this?</div><div>=C2=
=A0</div><div>Thank you,<u=
></div><div>Tanveer V.=C2=A0=
</div><div>Logistics Coordinator</p=
></div><div> =C2=A0</div><div id=3D"m_-=
9138747816450701449newsignature">=C2=A0</d=
iv>------------------- Original Messa=
ge ------------------- From: Richard Cruz &lt;<a href=3D"mailto:rcruz@sapaseq=
uipment.com" target=3D"_blank">rcruz@sapasequipment.com</a>&gt;; <strong=
>Received: Mo=
n Apr 24 2023 07:23:07 GMT-0700 (Pacific Daylight Time) To: <a href=3D"mailto=
:info@freightclub.com" target=3D"_blank">info@freightclub.com</a> &lt;<a hr=
ef=3D"mailto:info@freightclub.com" target=3D"_blank">info@freightclub.com</=
a>&gt;; Info Mailbox Q. &lt;<a href=3D"mailto:info@freightclub.com" target=
=3D"_blank">info@freightclub.com</a>&gt;; Subject: RE: 62793363-PO 112111 Pic=
kup Attempted<div>=C2=A0=
<table border=3D"0" cellspacing=3D"3" cellpadding=3D"0" styl=
e=3D"background:red"><tbody><tr><td style=3D"padding:0.75pt"><div>Email from outside Cymax Group o=
rganization. Don=E2=80=99t click links or open attachments unless sender is=
 recognized and content is safe.</div></td></tr></=
tbody></table>=C2=A0<div><div>Good morning Tanveer=C2=A0They were busy all last=
 week with visitors but stated would work on it this week.=C2=A0 I will fol=
low up later today and keep you posted.=C2=A0Best<=
p class=3D"MsoNormal">Rich=C2=A0<u=
><div><div style=3D"border-right:none;border-bottom:none;bor=
der-left:none;border-top:1pt solid rgb(225,225,225);padding:3pt 0in 0in"><p=
 class=3D"MsoNormal">From: Info FreightClub &lt;<a href=3D"mailto:info@freightc=
lub.com" target=3D"_blank">info@freightclub.com</a>&gt; Sent: Monday, April =
24, 2023 9:17 AM =
To: Richard Cruz &lt;<a href=3D"mailto:rcruz@sapasequipment=
.com" target=3D"_blank">rcruz@sapasequipment.com</a>&gt; Subject: RE: 627933=
63-PO 112111 Pickup Attempted</div></div>=C2=A0<div><div><div>Good morning Richard,=
</div><div>=C2=A0=
</div><div>Any update on this shipment when you want the carrier to=
 have this scheduled for pickup.</div><div>=C2=A0</div><div>Thank you,=
</div><div>Tanveer V.=C2=A0</=
u></div><div>Logistics Coordinator<=
/p></div><div> =C2=A0</div><div id=3D"m=
_-9138747816450701449newsignature">=C2=A0<=
/div>------------------- Original Mes=
sage ------------------- From: Richard Cruz &lt;<a href=3D"mailto:rcruz@sapas=
equipment.com" target=3D"_blank">rcruz@sapasequipment.com</a>&gt;; <stro=
ng>Received: =
Thu Apr 20 2023 05:07:14 GMT-0700 (Pacific Daylight Time) To: <a href=3D"mail=
to:info@freightclub.com" target=3D"_blank">info@freightclub.com</a> &lt;<a =
href=3D"mailto:info@freightclub.com" target=3D"_blank">info@freightclub.com=
</a>&gt;; Info Mailbox Q. &lt;<a href=3D"mailto:info@freightclub.com" targe=
t=3D"_blank">info@freightclub.com</a>&gt;; Subject: RE: 62793363-PO 112111 Pi=
ckup Attempted<div>=C2=A0<u=
><table border=3D"0" cellspacing=3D"3" cellpadding=3D"0" sty=
le=3D"background:red"><tbody><tr><td style=3D"padding:0.75pt"><div>Email from outside Cymax Group o=
rganization. Don=E2=80=99t click links or open attachments unless sender is=
 recognized and content is safe.</div></td></tr></=
tbody></table>=C2=A0<div><div>Hi Tanveer=C2=
=A0I don=E2=80=99t know the day ye=
t; they have to take the cargo apart, move outside and repack.=C2=A0 They w=
ill let me know.=C2=A0</=
u>Rich=
=C2=A0<div><div style=3D"border-right:none;border-bottom:=
none;border-left:none;border-top:1pt solid rgb(225,225,225);padding:3pt 0in=
 0in">From: Info FreightClub &lt;<a href=3D"mailto:info@=
freightclub.com" target=3D"_blank">info@freightclub.com</a>&gt; =
Sent: Thursd=
ay, April 20, 2023 7:04 AM To: Richard Cruz &lt;<a href=3D"mailto:rcruz@sapa=
sequipment.com" target=3D"_blank">rcruz@sapasequipment.com</a>&gt; <stro=
ng>Subject: =
RE: 62793363-PO 112111 Pickup Attempted</div></div>=C2=A0<div><div><div>Hi Richard,=
</div><div>=C2=A0=
</div><div>I appreciate you letting me know. I will advise the carr=
ier to schedule a pickup next week. Can you please advise what day next wee=
k you want the carrier to schedule the pickup.</di=
v><div>=C2=A0</div><div>Thank you,=
</div><div>Tanveer V.=C2=A0=
</div><div>Logistics Coordinator<=
u></div><div> =C2=A0</di=
v><div id=3D"m_-9138747816450701449newsignature"><sp=
an style=3D"font-family:&quot;Segoe UI&quot;,sans-serif">=C2=A0</=
u></div>------------------- Original Message ----------=
--------- From:</s=
pan> Richard Cruz &lt;<a href=3D"mailto:rcruz@sapasequipment.com" =
target=3D"_blank">rcruz@sapasequipment.com</a>&gt;; Received: Wed Apr 19 202=
3 05:51:52 GMT-0700 (Pacific Daylight Time) To: <a href=3D"mailto:info@freigh=
tclub.com" target=3D"_blank">info@freightclub.com</a> &lt;<a href=3D"mailto=
:info@freightclub.com" target=3D"_blank">info@freightclub.com</a>&gt;; Info=
 Mailbox Q. &lt;<a href=3D"mailto:info@freightclub.com" target=3D"_blank">i=
nfo@freightclub.com</a>&gt;; Subject: RE: 62793363-PO 112111 Pickup Attempted=
 =C2=A0<div>=C2=A0<u=
><table border=3D"0" cellspacing=3D"3" cellpadding=3D"0" sty=
le=3D"background:red"><tbody><tr><td style=3D"padding:0.75pt"><div>Email from outside Cymax Group o=
rganization. Don=E2=80=99t click links or open attachments unless sender is=
 recognized and content is safe.</div></td></tr></=
tbody></table>=C2=A0<div><div>Thanks Tanveer=
=C2=A0I spoke to my client yesterd=
ay and do not think it will be necessary.=C2=A0 Pick up will likely take pl=
ace next week.=C2=A0=
ThanksR=
ichard=C2=A0<div=
><div>From: Info FreightClub &lt;<a href=3D"mailto:info@=
freightclub.com" target=3D"_blank">info@freightclub.com</a>&gt; =
Sent: Wednes=
day, April 19, 2023 7:26 AM To: Richard Cruz &lt;<a href=3D"mailto:rcruz@sap=
asequipment.com" target=3D"_blank">rcruz@sapasequipment.com</a>&gt; <str=
ong>Subject:=
 RE: 62793363-PO 112111 Pickup Attempted</div></div>=C2=A0<div><div><div>Good morni=
ng Richard,</div><div><span=
 style=3D"font-family:&quot;Segoe UI&quot;,sans-serif">=C2=A0=
</div><div>In case if you need to cancel this shipment, =
you may do so by requesting a cancellation through FC portal. Once we recei=
ve the request, we will go ahead and confirm the cancellation. Once the ord=
er is cancelled, you will be refunded with in 3-5 business days.<=
/u></div><div>=C2=A0</div><div>=
Please let me know if you need any assistance.=
</div><div>=C2=A0</div><div>=
Thank you,</div><div><stron=
g>Tanveer V.=C2=
=A0</div><div><spa=
n style=3D"font-family:&quot;Segoe UI&quot;,sans-serif">Logistics Coordinat=
or</div><div> =C2=A0</=
u></div><div id=3D"m_-9138747816450701449newsignature">=C2=A0</=
span></div>------------------- Original Message =
------------------- From: Richard Cruz &lt;<a href=3D"mailto:rcruz@sapasequip=
ment.com" target=3D"_blank">rcruz@sapasequipment.com</a>&gt;; <s=
pan style=3D"font-family:Tahoma,sans-serif">Received: Tue A=
pr 18 2023 09:27:55 GMT-0700 (Pacific Daylight Time) To: <a href=3D"mailto:in=
fo@freightclub.com" target=3D"_blank">info@freightclub.com</a> &lt;<a href=
=3D"mailto:info@freightclub.com" target=3D"_blank">info@freightclub.com</a>=
&gt;; Info Mailbox Q. &lt;<a href=3D"mailto:info@freightclub.com" target=3D=
"_blank">info@freightclub.com</a>&gt;; Subject: RE: 62793363-PO 112111 Pickup=
 Attempted =C2=A0<div>=C2=A0<table border=3D"0" cellspacing=3D"3" cellpadding=
=3D"0" style=3D"background:red"><tbody><tr><td style=3D"padding:0.75pt"><di=
v>Email from outside Cym=
ax Group organization. Don=E2=80=99t click links or open attachments unless=
 sender is recognized and content is safe.</div></=
td></tr></tbody></table>=C2=A0<div=
><div>I have dealt with R&amp;L Carriers for various=
 years and they only charge for freight once item has been picked up.</u=
>=C2=A0In this case, the item has not been picked up and cannot get my cust=
omer to respond. There is a possibility this pick up may not take place.=C2=
=A0=C2=A0Richard=C2=A0</=
u><div><div>From: Info FreightClub &lt;<a hre=
f=3D"mailto:info@freightclub.com" target=3D"_blank">info@freightclub.com</a=
>&gt; Sent:</span=
> Tuesday, April 18, 2023 7:36 AM To: Richard Cruz &lt;<a href=3D"m=
ailto:rcruz@sapasequipment.com" target=3D"_blank">rcruz@sapasequipment.com<=
/a>&gt; Subject:<=
/span> RE: 62793363-PO 112111 Pickup Attempted</=
div></div>=C2=A0<div><div><div>Hello,</div><div><span=
 style=3D"font-family:&quot;Segoe UI&quot;,sans-serif">=C2=A0=
</div><div>A quick follow up on the previous email pleas=
e.</div><div>=C2=A0</=
p></div><div>Thank you,</div><div>Tanveer V.=C2=A0</div><div>Logistics Coordinator</div><div>=C2=A0</=
span></div><div> =C2=A0</=
p></div><div id=3D"m_-9138747816450701449newsignature">=C2=A0</span=
></div>------------=
------- Original Message ------------------- From: Info Mailbox Q. &lt;<a hre=
f=3D"mailto:info@freightclub.com" target=3D"_blank">info@freightclub.com</a=
>&gt;; Received:</=
span> Mon Apr 17 2023 05:31:28 GMT-0700 (Pacific Daylight Time)<br=
>To: =
Richard Cruz &lt;<a href=3D"mailto:rcruz@sapasequipment.com" target=3D"_bla=
nk">rcruz@sapasequipment.com</a>&gt;; Subject: RE: 62793363-PO 112111 Pickup =
Attempted<div><div><div><div>Good morning =
Richard,</div><div>=C2=A0=
</div><div>Apologies for the inconvenience. However, when y=
ou book with FreighClub through a Credit Card, your credit card will be cha=
rged right away.</div><div>=
=C2=A0<u=
></div><div>For my understanding, could you please a=
dvise that was this not the case where the credit card was charged beforeha=
nd when you previously booked with us.</div><div><=
p class=3D"MsoNormal">=C2=A0</div><div><sp=
an style=3D"font-family:&quot;Segoe UI&quot;,sans-serif">Thank you,<=
u></div><div>Tanveer V.=C2=A0</strong=
></div><div>Logistics Coordinator<u=
></div><div> =C2=A0</div><div i=
d=3D"m_-9138747816450701449newsignature">=C2=A0</u=
></div>------------------- Original Message ------------------=
- From:</st=
rong> Richard Cruz &lt;<a href=3D"mailto:rcruz@sapasequipment.com" target=
=3D"_blank">rcruz@sapasequipment.com</a>&gt;; Received: Fri Apr 14 2023 20:18=
:43 GMT-0700 (Pacific Daylight Time) To: <a href=3D"mailto:info@freightclub.c=
om" target=3D"_blank">info@freightclub.com</a> &lt;<a href=3D"mailto:info@f=
reightclub.com" target=3D"_blank">info@freightclub.com</a>&gt;; Info Mailbo=
x Q. &lt;<a href=3D"mailto:info@freightclub.com" target=3D"_blank">info@fre=
ightclub.com</a>&gt;; Subject: RE: 62793363-PO 112111 Pickup Attempted=
 =C2=A0<div>=C2=A0<u=
><table border=3D"0" cellspacing=3D"3" cellpadding=3D"0" style=3D"b=
ackground:red"><tbody><tr><td style=3D"padding:0.75pt"><div>Email from outside Cymax Group organiza=
tion. Don=E2=80=99t click links or open attachments unless sender is recogn=
ized and content is safe.</div></td></tr></tbody><=
/table>=C2=A0<div><div>Hello Tanveer=C2=A0=
I don=E2=80=99t understand why my cre=
dit card was charged as this shipment has not yet been picked up?=C2=A0 I h=
ave been shipping cargo for many years and have never seen this to be the c=
ase.=C2=A0 Please forward to the appropriate person/department so I can und=
erstand why this was done.=C2=A0=
=C2=A0Thank you<=
p class=3D"MsoNormal">=C2=A0Ric=
hard CruzO=
wner Sapas LLC11511 Gaston Road=C2=A0 Suite 112 </u=
>Katy, TX=C2=A0 77494 US=
A713-502-3=
780<a href=3D"https://urldefense.com/v3/__https:/can=
01.safelinks.protection.outlook.com/?url=3Dhttps*3A*2F*2Fsapasequipment.com=
*2F&amp;data=3D04*7C01*7Cguillermo.lozanoonrubia*40mail.utoronto.ca*7Cad9e9=
f5e01fc4a3de35908d9dbc899fb*7C78aac2262f034b4d9037b46d56c55210*7C0*7C0*7C63=
7782478194814074*7CUnknown*7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMz=
IiLCJBTiI6Ik1haWwiLCJXVCI6Mn0*3D*7C3000&amp;sdata=3D4swlrTIzYDx0n*2F270uwQJ=
VAM1HNyToLD*2FkLf6whBHy8*3D&amp;reserved=3D0__;JSUlJSUlJSUlJSUlJSUlJSUlJQ!!=
FjuHKAHQs5udqho!LaorxqCoNHmj-Latddeszc0YgBdKg3lbNnOx0zpC_MsnOjEyiLjNzSco_3r=
lgGssLuDEbHkJBiCRrQrsyYY$" target=3D"_blank">https://sapasequipment.com</a>=
=C2=A0=
<=
img border=3D"0" id=3D"m_-9138747816450701449_x0000_i1026"><u=
>=C2=A0=C2=A0=C2=A0=
<div><div>From: <a href=3D"mailto:rcruz@sapasequipment.c=
om" target=3D"_blank">rcruz@sapasequipment.com</a> &lt;<a href=3D"mailto:rc=
ruz@sapasequipment.com" target=3D"_blank">rcruz@sapasequipment.com</a>&gt;<=
br>Sent:</str=
ong> Friday, April 14, 2023 9:33 AM To: &#39;Info FreightClub&#39; &lt;<a hr=
ef=3D"mailto:info@freightclub.com" target=3D"_blank">info@freightclub.com</=
a>&gt; Subject:</=
span> RE: 62793363-PO 112111 Pickup Attempted</d=
iv></div>=C2=A0Understood; thanks for the update. I am working with Ashley now on gett=
ing this resolved.=C2=A0=C2=A0<=
/u>BR=C2=A0<div><div><span=
 style=3D"font-family:Calibri,sans-serif">From: Info Freigh=
tClub &lt;<a href=3D"mailto:info@freightclub.com" target=3D"_blank">info@fr=
eightclub.com</a>&gt; Sent: Friday, April 14, 2023 7:44 AM To: Richard Cruz &=
lt;<a href=3D"mailto:rcruz@sapasequipment.com" target=3D"_blank">rcruz@sapa=
sequipment.com</a>&gt; Subject: 62793363-PO 112111 Pickup Attempted<u=
></div></div>=C2=A0<div><d=
iv>Hello,</div><div>=C2=A0<=
u></div><div>Unfortunately, we have attempted pick-u=
p without any freight being released for this shipment.</u=
></div><div>=C2=A0</div><div>=
Carrier advised=C2=A0freight was not ready, machines are not palletized. As=
 per Ashley, she need more time to get it set up.<=
/div><div>=C2=A0</div><div>Please =
advise when the shipment is ready for pickup.</div=
><div>=C2=A0</div><div>Thank you,<=
/span></div><div>Tanveer V.=C2=A0<=
/strong></div><div>Logistics Coordinator<u=
></div><div>=C2=A0</div><di=
v>=C2=A0</div></div><img border=3D"0" width=3D"1" height=3D"1" style=3D"width: 0.0104in; heigh=
t: 0.0104in;" id=3D"m_-9138747816450701449_x0000_i1025" src=3D"https://crmr=
i.crm.dynamics.com:443/api/EmailAnalytics/LoadMagicPixel?TrackingId=3Db9456=
bf9-c1da-ed11-a7c7-00224804ca82&amp;ConversationTrackingId=3D8244ef1b-fb68-=
42c2-ab9e-f861f06dae03&amp;ClientType=3Dwebclient&amp;OrganizationId=3De72c=
a076-9343-4497-acc6-ee410b88d9ff&amp;Salt=3D98bb1c53-1d5f-44b4-b08b-0bef408=
5967d&amp;ValidityToken=3D5ZymeGvbemWcTiPK4ptiSXBRoJjLOg3h%2bTjbrS4eYkE%3d"=
></div></div></div></div></div></div></div></div></div></=
div></div></div></div></div></div></div></div></div></div></div></div></div=
></div></div></div></div></div></div></div></div></div></div></div></div></=
div></div></div></div></div></blockquote></div>

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