Da

✏️ Editing: 1682715217.M790207P2891985.aristoteles.x5servers.net,S=65300,W=66945:2,S

Envelope-to: rcruz@sapasequipment.com
Delivery-date: Fri, 28 Apr 2023 16:53:37 -0400
From: Info FreightClub <info@freightclub.com>
To: Richard Cruz <rcruz@sapasequipment.com>
CC: "ashley@frontierbio.com" <ashley@frontierbio.com>
Subject: RE: 62793363-PO 112111 Pickup Attempted
Thread-Topic: 62793363-PO 112111 Pickup Attempted
Thread-Index: AYNiDWgBP05ltC/7u3FPjFnZbs6+hQHAuMzYAnJtKT6vmSvysNl6E1hv
Date: Fri, 28 Apr 2023 20:52:50 +0000
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 Content preview:  Hi Richard, Thank you for calling us. Our carrier has been
    notified to have this picked up on Monday, 05/01 between 11 AM - 4 PM. Please
    let us know if you require any other help. 
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Hi Richard,

Thank you for calling us. Our carrier has been notified to have this picked=
 up on Monday, 05/01 between 11 AM - 4 PM.

Please let us know if you require any other help.

Thank you,

Kind Regards,
Kimberly M.
Customer Support
P: 1-844-819-2187
E: info@freightclub.com

------------------- Original Message -------------------
From: Richard Cruz <rcruz@sapasequipment.com>;
Received: Sat Apr 29 2023 02:32:25 GMT+0800 (Philippine Standard Time)
To: info@freightclub.com <info@freightclub.com>; Info Mailbox Q. <info@frei=
ghtclub.com>;
Cc: ashley@frontierbio.com;
Subject: RE: 62793363-PO 112111 Pickup Attempted

Email from outside Cymax Group organization. Don=92t click links or open at=
tachments unless sender is recognized and content is safe.

Hello All,

Please reschedule carrier pick up for Monday, May 1st between 11am =96 4pm

Thank you

From: rcruz@sapasequipment.com <rcruz@sapasequipment.com>
Sent: Friday, April 28, 2023 12:04 PM
To: 'Info FreightClub' <info@freightclub.com>
Cc: 'ashley@frontierbio.com' <ashley@frontierbio.com>
Subject: RE: 62793363-PO 112111 Pickup Attempted

Hello All,

Everything had been set up for today and the packing company had to cancel =
till Monday.  PLEASE CANCEL CARRIER PICK UP SCHEDULED FOR TODAY.  I am now =
working on rescheduling for Monday morning and will confirm once everything=
 is set up.

Sorry for the inconvenience.

Richard
Sapas LLC

From: Info FreightClub <info@freightclub.com<mailto:info@freightclub.com>>
Sent: Thursday, April 27, 2023 5:39 PM
To: Richard Cruz <rcruz@sapasequipment.com<mailto:rcruz@sapasequipment.com>=
>; Info FreightClub <info@freightclub.com<mailto:info@freightclub.com>>; In=
fo FreightClub <info@freightclub.com<mailto:info@freightclub.com>>
Cc: ashley@frontierbio.com<mailto:ashley@frontierbio.com>
Subject: RE: 62793363-PO 112111 Pickup Attempted

Hello Richard,

Thank you for your call today.  You have requested a pickup for tomorrow 4/=
28 between 2 - 4 pm.

I spoke with the carrier and they provided a new pickup ID# 32642604 .

Carrier advised that a person needs to be in attendance for the pickup as t=
hey will not pick up the  freight if unattended due to liability issues.

Carrier will confirm if their team can pickup during this timeframe and we =
will advise when confirmed.

Thank you,
Grace S.
Customer Support

------------------- Original Message -------------------
From: Richard Cruz <rcruz@sapasequipment.com<mailto:rcruz@sapasequipment.co=
m>>;
Received: Thu Apr 27 2023 13:38:57 GMT-0700 (Pacific Daylight Time)
To: info@freightclub.com<mailto:info@freightclub.com> <info@freightclub.com=
<mailto:info@freightclub.com>>; Info Mailbox Q. <info@freightclub.com<mailt=
o:info@freightclub.com>>;
Cc: ashley@frontierbio.com<mailto:ashley@frontierbio.com>;
Subject: RE: 62793363-PO 112111 Pickup Attempted

Email from outside Cymax Group organization. Don=92t click links or open at=
tachments unless sender is recognized and content is safe.

Actually, Im glad you emailed.  I just spoke to Ashley.  The pallets will b=
e ready late tomorrow afternoon for pick up between  3pm- 4pm.   The issue =
is they have to be repacked outside as they don=92t fit through their door.=
  That means we need an assurance they will be picked up tomorrow if not th=
ey will be left outside for the weekend.

Can you please confirm.
Richard

From: Info FreightClub <info@freightclub.com<mailto:info@freightclub.com>>
Sent: Thursday, April 27, 2023 3:31 PM
To: Richard Cruz <rcruz@sapasequipment.com<mailto:rcruz@sapasequipment.com>=
>
Subject: RE: 62793363-PO 112111 Pickup Attempted

Hi  Richard,

Following up on this shipment, please advise.

Thank you,
Manuel.L
Logistics Coordinator
P: 1-844-819-2187
E: info@freightclub.com<mailto:info@freightclub.com>

------------------- Original Message -------------------
From: info@freightclub.com<mailto:info@freightclub.com> <info@freightclub.c=
om<mailto:info@freightclub.com>>;
Received: Wed Apr 26 2023 02:27:22 GMT+0800 (Philippine Standard Time)
To: info@freightclub.com<mailto:info@freightclub.com> <info@freightclub.com=
<mailto:info@freightclub.com>>; Richard Cruz <rcruz@sapasequipment.com<mail=
to:rcruz@sapasequipment.com>>; Info Mailbox Q. <info@freightclub.com<mailto=
:info@freightclub.com>>;
Subject: RE: 62793363-PO 112111 Pickup Attempted
Hi Richard,

Any updates on this?

Thank you,
Tanveer V.
Logistics Coordinator

------------------- Original Message -------------------
From: Richard Cruz <rcruz@sapasequipment.com<mailto:rcruz@sapasequipment.co=
m>>;
Received: Mon Apr 24 2023 07:23:07 GMT-0700 (Pacific Daylight Time)
To: info@freightclub.com<mailto:info@freightclub.com> <info@freightclub.com=
<mailto:info@freightclub.com>>; Info Mailbox Q. <info@freightclub.com<mailt=
o:info@freightclub.com>>;
Subject: RE: 62793363-PO 112111 Pickup Attempted

Email from outside Cymax Group organization. Don=92t click links or open at=
tachments unless sender is recognized and content is safe.

Good morning Tanveer

They were busy all last week with visitors but stated would work on it this=
 week.  I will follow up later today and keep you posted.

Best
Rich

From: Info FreightClub <info@freightclub.com<mailto:info@freightclub.com>>
Sent: Monday, April 24, 2023 9:17 AM
To: Richard Cruz <rcruz@sapasequipment.com<mailto:rcruz@sapasequipment.com>=
>
Subject: RE: 62793363-PO 112111 Pickup Attempted

Good morning Richard,

Any update on this shipment when you want the carrier to have this schedule=
d for pickup.

Thank you,
Tanveer V.
Logistics Coordinator

------------------- Original Message -------------------
From: Richard Cruz <rcruz@sapasequipment.com<mailto:rcruz@sapasequipment.co=
m>>;
Received: Thu Apr 20 2023 05:07:14 GMT-0700 (Pacific Daylight Time)
To: info@freightclub.com<mailto:info@freightclub.com> <info@freightclub.com=
<mailto:info@freightclub.com>>; Info Mailbox Q. <info@freightclub.com<mailt=
o:info@freightclub.com>>;
Subject: RE: 62793363-PO 112111 Pickup Attempted

Email from outside Cymax Group organization. Don=92t click links or open at=
tachments unless sender is recognized and content is safe.

Hi Tanveer

I don=92t know the day yet; they have to take the cargo apart, move outside=
 and repack.  They will let me know.

Rich

From: Info FreightClub <info@freightclub.com<mailto:info@freightclub.com>>
Sent: Thursday, April 20, 2023 7:04 AM
To: Richard Cruz <rcruz@sapasequipment.com<mailto:rcruz@sapasequipment.com>=
>
Subject: RE: 62793363-PO 112111 Pickup Attempted

Hi Richard,

I appreciate you letting me know. I will advise the carrier to schedule a p=
ickup next week. Can you please advise what day next week you want the carr=
ier to schedule the pickup.

Thank you,
Tanveer V.
Logistics Coordinator

------------------- Original Message -------------------
From: Richard Cruz <rcruz@sapasequipment.com<mailto:rcruz@sapasequipment.co=
m>>;
Received: Wed Apr 19 2023 05:51:52 GMT-0700 (Pacific Daylight Time)
To: info@freightclub.com<mailto:info@freightclub.com> <info@freightclub.com=
<mailto:info@freightclub.com>>; Info Mailbox Q. <info@freightclub.com<mailt=
o:info@freightclub.com>>;
Subject: RE: 62793363-PO 112111 Pickup Attempted

Email from outside Cymax Group organization. Don=92t click links or open at=
tachments unless sender is recognized and content is safe.

Thanks Tanveer

I spoke to my client yesterday and do not think it will be necessary.  Pick=
 up will likely take place next week.

Thanks
Richard

From: Info FreightClub <info@freightclub.com<mailto:info@freightclub.com>>
Sent: Wednesday, April 19, 2023 7:26 AM
To: Richard Cruz <rcruz@sapasequipment.com<mailto:rcruz@sapasequipment.com>=
>
Subject: RE: 62793363-PO 112111 Pickup Attempted

Good morning Richard,

In case if you need to cancel this shipment, you may do so by requesting a =
cancellation through FC portal. Once we receive the request, we will go ahe=
ad and confirm the cancellation. Once the order is cancelled, you will be r=
efunded with in 3-5 business days.

Please let me know if you need any assistance.

Thank you,
Tanveer V.
Logistics Coordinator

------------------- Original Message -------------------
From: Richard Cruz <rcruz@sapasequipment.com<mailto:rcruz@sapasequipment.co=
m>>;
Received: Tue Apr 18 2023 09:27:55 GMT-0700 (Pacific Daylight Time)
To: info@freightclub.com<mailto:info@freightclub.com> <info@freightclub.com=
<mailto:info@freightclub.com>>; Info Mailbox Q. <info@freightclub.com<mailt=
o:info@freightclub.com>>;
Subject: RE: 62793363-PO 112111 Pickup Attempted

Email from outside Cymax Group organization. Don=92t click links or open at=
tachments unless sender is recognized and content is safe.

I have dealt with R&L Carriers for various years and they only charge for f=
reight once item has been picked up.

In this case, the item has not been picked up and cannot get my customer to=
 respond. There is a possibility this pick up may not take place.

Richard

From: Info FreightClub <info@freightclub.com<mailto:info@freightclub.com>>
Sent: Tuesday, April 18, 2023 7:36 AM
To: Richard Cruz <rcruz@sapasequipment.com<mailto:rcruz@sapasequipment.com>=
>
Subject: RE: 62793363-PO 112111 Pickup Attempted

Hello,

A quick follow up on the previous email please.

Thank you,
Tanveer V.
Logistics Coordinator

------------------- Original Message -------------------
From: Info Mailbox Q. <info@freightclub.com<mailto:info@freightclub.com>>;
Received: Mon Apr 17 2023 05:31:28 GMT-0700 (Pacific Daylight Time)
To: Richard Cruz <rcruz@sapasequipment.com<mailto:rcruz@sapasequipment.com>=
>;
Subject: RE: 62793363-PO 112111 Pickup Attempted
Good morning Richard,

Apologies for the inconvenience. However, when you book with FreighClub thr=
ough a Credit Card, your credit card will be charged right away.

For my understanding, could you please advise that was this not the case wh=
ere the credit card was charged beforehand when you previously booked with =
us.

Thank you,
Tanveer V.
Logistics Coordinator

------------------- Original Message -------------------
From: Richard Cruz <rcruz@sapasequipment.com<mailto:rcruz@sapasequipment.co=
m>>;
Received: Fri Apr 14 2023 20:18:43 GMT-0700 (Pacific Daylight Time)
To: info@freightclub.com<mailto:info@freightclub.com> <info@freightclub.com=
<mailto:info@freightclub.com>>; Info Mailbox Q. <info@freightclub.com<mailt=
o:info@freightclub.com>>;
Subject: RE: 62793363-PO 112111 Pickup Attempted

Email from outside Cymax Group organization. Don=92t click links or open at=
tachments unless sender is recognized and content is safe.

Hello Tanveer

I don=92t understand why my credit card was charged as this shipment has no=
t yet been picked up?  I have been shipping cargo for many years and have n=
ever seen this to be the case.  Please forward to the appropriate person/de=
partment so I can understand why this was done.

Thank you

Richard Cruz

Owner

Sapas LLC

11511 Gaston Road  Suite 112

Katy, TX  77494 USA

713-502-3780

https://sapasequipment.com<https://urldefense.com/v3/__https:/can01.safelin=
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syYY$>

[about:blank]

From: rcruz@sapasequipment.com<mailto:rcruz@sapasequipment.com> <rcruz@sapa=
sequipment.com<mailto:rcruz@sapasequipment.com>>
Sent: Friday, April 14, 2023 9:33 AM
To: 'Info FreightClub' <info@freightclub.com<mailto:info@freightclub.com>>
Subject: RE: 62793363-PO 112111 Pickup Attempted

Understood; thanks for the update. I am working with Ashley now on getting =
this resolved.

From: Info FreightClub <info@freightclub.com<mailto:info@freightclub.com>>
Sent: Friday, April 14, 2023 7:44 AM
To: Richard Cruz <rcruz@sapasequipment.com<mailto:rcruz@sapasequipment.com>=
>
Subject: 62793363-PO 112111 Pickup Attempted

Hello,

Unfortunately, we have attempted pick-up without any freight being released=
 for this shipment.

Carrier advised freight was not ready, machines are not palletized. As per =
Ashley, she need more time to get it set up.

Please advise when the shipment is ready for pickup.

Thank you,
Tanveer V.
Logistics Coordinator

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Content-Type: text/html; charset="Windows-1252"
Content-Transfer-Encoding: quoted-printable

<html>
<head>
<meta http-equiv=3D"Content-Type" content=3D"text/html; charset=3DWindows-1=
252">
</head>
<body>
<div data-wrapper=3D"true" dir=3D"ltr" style=3D"font-size:11pt;font-family:=
'Segoe UI','Helvetica Neue',sans-serif;">
<div style=3D"direction:ltr">
<div>Hi Richard,</div>
<div>&nbsp;</div>
<div>Thank you for calling us. Our carrier has been notified to have this p=
icked up on Monday, 05/01 between 11 AM - 4 PM.</div>
<div>&nbsp;</div>
<div>Please let us know if you require any other help.</div>
<div>&nbsp;</div>
<div>&nbsp;</div>
<div>&nbsp;</div>
<div>Thank you,</div>
<div>&nbsp;</div>
<div>Kind Regards,</div>
<div><strong>Kimberly M.</strong></div>
<div>Customer Support</div>
<div>P: 1-844-819-2187</div>
<div>E: info@freightclub.com<br>
&nbsp;</div>
<div id=3D"newsignature" style=3D"display:none">&nbsp;</div>
<span style=3D"font-family:Tahoma,Verdana,Arial; font-size:small">---------=
---------- Original Message -------------------<br>
<strong>From:</strong> Richard Cruz &lt;rcruz@sapasequipment.com&gt;;<br>
<strong>Received:</strong> Sat Apr 29 2023 02:32:25 GMT+0800 (Philippine St=
andard Time)<br>
<strong>To:</strong> info@freightclub.com &lt;info@freightclub.com&gt;; Inf=
o Mailbox Q. &lt;info@freightclub.com&gt;;<br>
<strong>Cc:</strong> ashley@frontierbio.com;<br>
<strong>Subject:</strong> RE: 62793363-PO 112111 Pickup Attempted</span><br=
>
<br>
<style type=3D"text/css"></style>
<div dir=3D"ltr">
<p class=3D"MsoNormal">&nbsp;</p>
<table border=3D"0" cellpadding=3D"0" class=3D"MsoNormalTable" style=3D"bac=
kground:red">
<tbody>
<tr>
<td style=3D"padding:.75pt .75pt .75pt .75pt">
<div>
<p class=3D"MsoNormal"><span style=3D"color:white">Email from outside Cymax=
 Group organization. Don=92t click links or open attachments unless sender =
is recognized and content is safe.</span></p>
</div>
</td>
</tr>
</tbody>
</table>
<p class=3D"MsoNormal">&nbsp;</p>
<div>
<div class=3D"WordSection1">
<p class=3D"MsoNormal">Hello All,</p>
<p class=3D"MsoNormal">&nbsp;</p>
<p class=3D"MsoNormal">Please reschedule carrier pick up for <span style=3D=
"background-color:yellow">
Monday, May 1st between 11am =96 4pm</span></p>
<p class=3D"MsoNormal">&nbsp;</p>
<p class=3D"MsoNormal">Thank you</p>
<p class=3D"MsoNormal">&nbsp;</p>
<div>
<div style=3D"border-bottom:none; border-image-outset:initial; border-image=
-slice:initial; border-left:none; border-right:none; border-top:1pt solid #=
e1e1e1; padding:3pt 0in 0in">
<p class=3D"MsoNormal"><strong>From:</strong> rcruz@sapasequipment.com &lt;=
rcruz@sapasequipment.com&gt;<br>
<strong>Sent:</strong> Friday, April 28, 2023 12:04 PM<br>
<strong>To:</strong> 'Info FreightClub' &lt;info@freightclub.com&gt;<br>
<strong>Cc:</strong> 'ashley@frontierbio.com' &lt;ashley@frontierbio.com&gt=
;<br>
<strong>Subject:</strong> RE: 62793363-PO 112111 Pickup Attempted</p>
</div>
</div>
<p class=3D"MsoNormal">&nbsp;</p>
<p class=3D"MsoNormal">Hello All,</p>
<p class=3D"MsoNormal">&nbsp;</p>
<p class=3D"MsoNormal">Everything had been set up for today and the packing=
 company had to cancel till Monday.&nbsp;
<span style=3D"background-color:yellow">PLEASE CANCEL CARRIER PICK UP SCHED=
ULED FOR TODAY</span>.&nbsp; I am now working on rescheduling for Monday mo=
rning and will confirm once everything is set up.&nbsp;</p>
<p class=3D"MsoNormal">&nbsp;</p>
<p class=3D"MsoNormal">Sorry for the inconvenience.</p>
<p class=3D"MsoNormal">&nbsp;</p>
<p class=3D"MsoNormal">Richard</p>
<p class=3D"MsoNormal">Sapas LLC</p>
<p class=3D"MsoNormal">&nbsp;</p>
<div>
<div style=3D"border-bottom:none; border-image-outset:initial; border-image=
-slice:initial; border-left:none; border-right:none; border-top:1pt solid #=
e1e1e1; padding:3pt 0in 0in">
<p class=3D"MsoNormal"><strong>From:</strong> Info FreightClub &lt;<a href=
=3D"mailto:info@freightclub.com">info@freightclub.com</a>&gt;<br>
<strong>Sent:</strong> Thursday, April 27, 2023 5:39 PM<br>
<strong>To:</strong> Richard Cruz &lt;<a href=3D"mailto:rcruz@sapasequipmen=
t.com">rcruz@sapasequipment.com</a>&gt;; Info FreightClub &lt;<a href=3D"ma=
ilto:info@freightclub.com">info@freightclub.com</a>&gt;; Info FreightClub &=
lt;<a href=3D"mailto:info@freightclub.com">info@freightclub.com</a>&gt;<br>
<strong>Cc:</strong> <a href=3D"mailto:ashley@frontierbio.com">ashley@front=
ierbio.com</a><br>
<strong>Subject:</strong> RE: 62793363-PO 112111 Pickup Attempted</p>
</div>
</div>
<p class=3D"MsoNormal">&nbsp;</p>
<div>
<div>
<div>
<p class=3D"MsoNormal"><span style=3D"font-family:&quot;Segoe UI&quot;,sans=
-serif">Hello Richard,&nbsp;</span></p>
</div>
<div>
<p class=3D"MsoNormal"><span style=3D"font-family:&quot;Segoe UI&quot;,sans=
-serif">&nbsp;</span></p>
</div>
<div>
<p class=3D"MsoNormal"><span style=3D"font-family:&quot;Segoe UI&quot;,sans=
-serif">Thank you for your call today.&nbsp; You have requested a pickup fo=
r tomorrow 4/28 between 2 - 4 pm.</span></p>
</div>
<div>
<p class=3D"MsoNormal"><span style=3D"font-family:&quot;Segoe UI&quot;,sans=
-serif">&nbsp;</span></p>
</div>
<div>
<p class=3D"MsoNormal"><span style=3D"font-family:&quot;Segoe UI&quot;,sans=
-serif">I spoke with the carrier and they provided a new pickup ID# 3264260=
4 .</span></p>
</div>
<div>
<p class=3D"MsoNormal"><span style=3D"font-family:&quot;Segoe UI&quot;,sans=
-serif">&nbsp;</span></p>
</div>
<div>
<p class=3D"MsoNormal"><span style=3D"font-family:&quot;Segoe UI&quot;,sans=
-serif">Carrier advised that a person needs to be in attendance for the pic=
kup as they will not pick up the&nbsp; freight if unattended due to liabili=
ty issues.&nbsp;</span></p>
</div>
<div>
<p class=3D"MsoNormal"><span style=3D"font-family:&quot;Segoe UI&quot;,sans=
-serif">&nbsp;</span></p>
</div>
<div>
<p class=3D"MsoNormal"><span style=3D"font-family:&quot;Segoe UI&quot;,sans=
-serif">Carrier will confirm if their team can pickup during this timeframe=
 and we will advise when confirmed.&nbsp;</span></p>
</div>
<div>
<p class=3D"MsoNormal"><span style=3D"font-family:&quot;Segoe UI&quot;,sans=
-serif">&nbsp;</span></p>
</div>
<div>
<p class=3D"MsoNormal"><span style=3D"font-family:&quot;Segoe UI&quot;,sans=
-serif">Thank you,</span></p>
</div>
<div>
<p class=3D"MsoNormal"><strong><span style=3D"font-family:&quot;Segoe UI&qu=
ot;,sans-serif">Grace S.&nbsp;</span></strong></p>
</div>
<div>
<p class=3D"MsoNormal"><span style=3D"font-family:&quot;Segoe UI&quot;,sans=
-serif">Customer Support</span></p>
</div>
<div>
<p class=3D"MsoNormal"><br>
<span style=3D"font-family:&quot;Segoe UI&quot;,sans-serif">&nbsp;</span></=
p>
</div>
<div id=3D"newsignature">
<p class=3D"MsoNormal"><span style=3D"font-family:&quot;Segoe UI&quot;,sans=
-serif">&nbsp;</span></p>
</div>
<p class=3D"MsoNormal" style=3D"margin-bottom:12.0pt"><span style=3D"font-f=
amily:&quot;Tahoma&quot;,sans-serif; font-size:12.0pt">------------------- =
Original Message -------------------<br>
<strong><span style=3D"font-family:&quot;Tahoma&quot;,sans-serif">From:</sp=
an></strong> Richard Cruz &lt;<a href=3D"mailto:rcruz@sapasequipment.com">r=
cruz@sapasequipment.com</a>&gt;;<br>
<strong><span style=3D"font-family:&quot;Tahoma&quot;,sans-serif">Received:=
</span></strong> Thu Apr 27 2023 13:38:57 GMT-0700 (Pacific Daylight Time)<=
br>
<strong><span style=3D"font-family:&quot;Tahoma&quot;,sans-serif">To:</span=
></strong> <a href=3D"mailto:info@freightclub.com">
info@freightclub.com</a> &lt;<a href=3D"mailto:info@freightclub.com">info@f=
reightclub.com</a>&gt;; Info Mailbox Q. &lt;<a href=3D"mailto:info@freightc=
lub.com">info@freightclub.com</a>&gt;;<br>
<strong><span style=3D"font-family:&quot;Tahoma&quot;,sans-serif">Cc:</span=
></strong> <a href=3D"mailto:ashley@frontierbio.com">
ashley@frontierbio.com</a>;<br>
<strong><span style=3D"font-family:&quot;Tahoma&quot;,sans-serif">Subject:<=
/span></strong> RE: 62793363-PO 112111 Pickup Attempted</span></p>
<div>
<p class=3D"MsoNormal">&nbsp;</p>
<table border=3D"0" cellpadding=3D"0" class=3D"MsoNormalTable" style=3D"bac=
kground:red">
<tbody>
<tr>
<td style=3D"padding:.75pt .75pt .75pt .75pt">
<div>
<p class=3D"MsoNormal"><span style=3D"color:white">Email from outside Cymax=
 Group organization. Don=92t click links or open attachments unless sender =
is recognized and content is safe.</span></p>
</div>
</td>
</tr>
</tbody>
</table>
<p class=3D"MsoNormal">&nbsp;</p>
<div>
<div>
<p class=3D"MsoNormal">Actually, Im glad you emailed.&nbsp; I just spoke to=
 Ashley.&nbsp; The pallets will be ready late
<span style=3D"background-color:yellow">tomorrow afternoon</span> for pick =
up between&nbsp;
<span style=3D"background-color:yellow">3pm- 4pm</span>.&nbsp;&nbsp; The is=
sue is they have to be repacked outside as they don=92t fit through their d=
oor.&nbsp; That means we need an assurance they will be picked up tomorrow =
if not they will be left outside for the weekend.</p>
<p class=3D"MsoNormal">&nbsp;</p>
<p class=3D"MsoNormal">Can you please confirm.&nbsp;&nbsp;</p>
<p class=3D"MsoNormal">Richard</p>
<p class=3D"MsoNormal">&nbsp;</p>
<div>
<div style=3D"border-bottom:none; border-image-outset:initial; border-image=
-slice:initial; border-left:none; border-right:none; border-top:1pt solid #=
e1e1e1; padding:3pt 0in 0in">
<p class=3D"MsoNormal"><strong><span style=3D"font-family:&quot;Calibri&quo=
t;,sans-serif">From:</span></strong> Info FreightClub &lt;<a href=3D"mailto=
:info@freightclub.com">info@freightclub.com</a>&gt;<br>
<strong><span style=3D"font-family:&quot;Calibri&quot;,sans-serif">Sent:</s=
pan></strong> Thursday, April 27, 2023 3:31 PM<br>
<strong><span style=3D"font-family:&quot;Calibri&quot;,sans-serif">To:</spa=
n></strong> Richard Cruz &lt;<a href=3D"mailto:rcruz@sapasequipment.com">rc=
ruz@sapasequipment.com</a>&gt;<br>
<strong><span style=3D"font-family:&quot;Calibri&quot;,sans-serif">Subject:=
</span></strong> RE: 62793363-PO 112111 Pickup Attempted</p>
</div>
</div>
<p class=3D"MsoNormal">&nbsp;</p>
<div>
<div>
<div>
<p class=3D"MsoNormal"><span style=3D"font-family:&quot;Segoe UI&quot;,sans=
-serif">Hi&nbsp; Richard,&nbsp;</span></p>
</div>
<div>
<p class=3D"MsoNormal"><span style=3D"font-family:&quot;Segoe UI&quot;,sans=
-serif">&nbsp;</span></p>
</div>
<div>
<p class=3D"MsoNormal"><span style=3D"font-family:&quot;Segoe UI&quot;,sans=
-serif">Following up on this shipment, please advise.&nbsp;</span></p>
</div>
<div>
<p class=3D"MsoNormal"><span style=3D"font-family:&quot;Segoe UI&quot;,sans=
-serif">&nbsp;</span></p>
</div>
<div>
<p class=3D"MsoNormal"><span style=3D"font-family:&quot;Segoe UI&quot;,sans=
-serif">Thank you,</span></p>
</div>
<div>
<p class=3D"MsoNormal"><strong><span style=3D"font-family:&quot;Segoe UI&qu=
ot;,sans-serif">Manuel.L</span></strong></p>
</div>
<div>
<p class=3D"MsoNormal"><span style=3D"font-family:&quot;Segoe UI&quot;,sans=
-serif">Logistics Coordinator</span></p>
</div>
<div>
<p class=3D"MsoNormal"><span style=3D"font-family:&quot;Segoe UI&quot;,sans=
-serif">P: 1-844-819-2187</span></p>
</div>
<div>
<p class=3D"MsoNormal"><span style=3D"font-family:&quot;Segoe UI&quot;,sans=
-serif">E: <a href=3D"mailto:info@freightclub.com">
info@freightclub.com</a><br>
&nbsp;</span></p>
</div>
<div id=3D"newsignature">
<p class=3D"MsoNormal"><span style=3D"font-family:&quot;Segoe UI&quot;,sans=
-serif">&nbsp;</span></p>
</div>
<p class=3D"MsoNormal" style=3D"margin-bottom:12.0pt"><span style=3D"font-f=
amily:&quot;Tahoma&quot;,sans-serif; font-size:12.0pt">------------------- =
Original Message -------------------<br>
<strong><span style=3D"font-family:&quot;Tahoma&quot;,sans-serif">From:</sp=
an></strong> <a href=3D"mailto:info@freightclub.com">
info@freightclub.com</a> &lt;<a href=3D"mailto:info@freightclub.com">info@f=
reightclub.com</a>&gt;;<br>
<strong><span style=3D"font-family:&quot;Tahoma&quot;,sans-serif">Received:=
</span></strong> Wed Apr 26 2023 02:27:22 GMT+0800 (Philippine Standard Tim=
e)<br>
<strong><span style=3D"font-family:&quot;Tahoma&quot;,sans-serif">To:</span=
></strong> <a href=3D"mailto:info@freightclub.com">
info@freightclub.com</a> &lt;<a href=3D"mailto:info@freightclub.com">info@f=
reightclub.com</a>&gt;; Richard Cruz &lt;<a href=3D"mailto:rcruz@sapasequip=
ment.com">rcruz@sapasequipment.com</a>&gt;; Info Mailbox Q. &lt;<a href=3D"=
mailto:info@freightclub.com">info@freightclub.com</a>&gt;;<br>
<strong><span style=3D"font-family:&quot;Tahoma&quot;,sans-serif">Subject:<=
/span></strong> RE: 62793363-PO 112111 Pickup Attempted</span></p>
<div>
<div>
<div>
<div>
<p class=3D"MsoNormal"><span style=3D"font-family:&quot;Segoe UI&quot;,sans=
-serif">Hi Richard,</span></p>
</div>
<div>
<p class=3D"MsoNormal"><span style=3D"font-family:&quot;Segoe UI&quot;,sans=
-serif">&nbsp;</span></p>
</div>
<div>
<p class=3D"MsoNormal"><span style=3D"font-family:&quot;Segoe UI&quot;,sans=
-serif">Any updates on this?</span></p>
</div>
<div>
<p class=3D"MsoNormal"><span style=3D"font-family:&quot;Segoe UI&quot;,sans=
-serif">&nbsp;</span></p>
</div>
<div>
<p class=3D"MsoNormal"><span style=3D"font-family:&quot;Segoe UI&quot;,sans=
-serif">Thank you,</span></p>
</div>
<div>
<p class=3D"MsoNormal"><strong><span style=3D"font-family:&quot;Segoe UI&qu=
ot;,sans-serif">Tanveer V.&nbsp;</span></strong></p>
</div>
<div>
<p class=3D"MsoNormal"><span style=3D"font-family:&quot;Segoe UI&quot;,sans=
-serif">Logistics Coordinator</span></p>
</div>
<div>
<p class=3D"MsoNormal"><br>
<span style=3D"font-family:&quot;Segoe UI&quot;,sans-serif">&nbsp;</span></=
p>
</div>
<div id=3D"newsignature">
<p class=3D"MsoNormal"><span style=3D"font-family:&quot;Segoe UI&quot;,sans=
-serif">&nbsp;</span></p>
</div>
<p class=3D"MsoNormal" style=3D"margin-bottom:12.0pt"><span style=3D"font-f=
amily:&quot;Tahoma&quot;,sans-serif; font-size:12.0pt">------------------- =
Original Message -------------------<br>
<strong><span style=3D"font-family:&quot;Tahoma&quot;,sans-serif">From:</sp=
an></strong> Richard Cruz &lt;<a href=3D"mailto:rcruz@sapasequipment.com">r=
cruz@sapasequipment.com</a>&gt;;<br>
<strong><span style=3D"font-family:&quot;Tahoma&quot;,sans-serif">Received:=
</span></strong> Mon Apr 24 2023 07:23:07 GMT-0700 (Pacific Daylight Time)<=
br>
<strong><span style=3D"font-family:&quot;Tahoma&quot;,sans-serif">To:</span=
></strong> <a href=3D"mailto:info@freightclub.com">
info@freightclub.com</a> &lt;<a href=3D"mailto:info@freightclub.com">info@f=
reightclub.com</a>&gt;; Info Mailbox Q. &lt;<a href=3D"mailto:info@freightc=
lub.com">info@freightclub.com</a>&gt;;<br>
<strong><span style=3D"font-family:&quot;Tahoma&quot;,sans-serif">Subject:<=
/span></strong> RE: 62793363-PO 112111 Pickup Attempted</span></p>
<div>
<p class=3D"MsoNormal">&nbsp;</p>
<table border=3D"0" cellpadding=3D"0" cellspacing=3D"3" class=3D"MsoNormalT=
able" style=3D"background:red">
<tbody>
<tr>
<td style=3D"padding:.75pt .75pt .75pt .75pt">
<div>
<p class=3D"MsoNormal"><span style=3D"color:white">Email from outside Cymax=
 Group organization. Don=92t click links or open attachments unless sender =
is recognized and content is safe.</span></p>
</div>
</td>
</tr>
</tbody>
</table>
<p class=3D"MsoNormal">&nbsp;</p>
<div>
<div>
<p class=3D"MsoNormal">Good morning Tanveer</p>
<p class=3D"MsoNormal">&nbsp;</p>
<p class=3D"MsoNormal">They were busy all last week with visitors but state=
d would work on it this week.&nbsp; I will follow up later today and keep y=
ou posted.</p>
<p class=3D"MsoNormal">&nbsp;</p>
<p class=3D"MsoNormal">Best</p>
<p class=3D"MsoNormal">Rich</p>
<p class=3D"MsoNormal">&nbsp;</p>
<div>
<div style=3D"border-bottom:none; border-image-outset:initial; border-image=
-slice:initial; border-left:none; border-right:none; border-top:1pt solid #=
e1e1e1; padding:3pt 0in 0in">
<p class=3D"MsoNormal"><strong><span style=3D"font-family:&quot;Calibri&quo=
t;,sans-serif">From:</span></strong> Info FreightClub &lt;<a href=3D"mailto=
:info@freightclub.com">info@freightclub.com</a>&gt;<br>
<strong><span style=3D"font-family:&quot;Calibri&quot;,sans-serif">Sent:</s=
pan></strong> Monday, April 24, 2023 9:17 AM<br>
<strong><span style=3D"font-family:&quot;Calibri&quot;,sans-serif">To:</spa=
n></strong> Richard Cruz &lt;<a href=3D"mailto:rcruz@sapasequipment.com">rc=
ruz@sapasequipment.com</a>&gt;<br>
<strong><span style=3D"font-family:&quot;Calibri&quot;,sans-serif">Subject:=
</span></strong> RE: 62793363-PO 112111 Pickup Attempted</p>
</div>
</div>
<p class=3D"MsoNormal">&nbsp;</p>
<div>
<div>
<div>
<p class=3D"MsoNormal"><span style=3D"font-family:&quot;Segoe UI&quot;,sans=
-serif">Good morning Richard,</span></p>
</div>
<div>
<p class=3D"MsoNormal"><span style=3D"font-family:&quot;Segoe UI&quot;,sans=
-serif">&nbsp;</span></p>
</div>
<div>
<p class=3D"MsoNormal"><span style=3D"font-family:&quot;Segoe UI&quot;,sans=
-serif">Any update on this shipment when you want the carrier to have this =
scheduled for pickup.</span></p>
</div>
<div>
<p class=3D"MsoNormal"><span style=3D"font-family:&quot;Segoe UI&quot;,sans=
-serif">&nbsp;</span></p>
</div>
<div>
<p class=3D"MsoNormal"><span style=3D"font-family:&quot;Segoe UI&quot;,sans=
-serif">Thank you,</span></p>
</div>
<div>
<p class=3D"MsoNormal"><strong><span style=3D"font-family:&quot;Segoe UI&qu=
ot;,sans-serif">Tanveer V.&nbsp;</span></strong></p>
</div>
<div>
<p class=3D"MsoNormal"><span style=3D"font-family:&quot;Segoe UI&quot;,sans=
-serif">Logistics Coordinator</span></p>
</div>
<div>
<p class=3D"MsoNormal"><br>
<span style=3D"font-family:&quot;Segoe UI&quot;,sans-serif">&nbsp;</span></=
p>
</div>
<div id=3D"newsignature">
<p class=3D"MsoNormal"><span style=3D"font-family:&quot;Segoe UI&quot;,sans=
-serif">&nbsp;</span></p>
</div>
<p class=3D"MsoNormal" style=3D"margin-bottom:12.0pt"><span style=3D"font-f=
amily:&quot;Tahoma&quot;,sans-serif; font-size:12.0pt">------------------- =
Original Message -------------------<br>
<strong><span style=3D"font-family:&quot;Tahoma&quot;,sans-serif">From:</sp=
an></strong> Richard Cruz &lt;<a href=3D"mailto:rcruz@sapasequipment.com">r=
cruz@sapasequipment.com</a>&gt;;<br>
<strong><span style=3D"font-family:&quot;Tahoma&quot;,sans-serif">Received:=
</span></strong> Thu Apr 20 2023 05:07:14 GMT-0700 (Pacific Daylight Time)<=
br>
<strong><span style=3D"font-family:&quot;Tahoma&quot;,sans-serif">To:</span=
></strong> <a href=3D"mailto:info@freightclub.com">
info@freightclub.com</a> &lt;<a href=3D"mailto:info@freightclub.com">info@f=
reightclub.com</a>&gt;; Info Mailbox Q. &lt;<a href=3D"mailto:info@freightc=
lub.com">info@freightclub.com</a>&gt;;<br>
<strong><span style=3D"font-family:&quot;Tahoma&quot;,sans-serif">Subject:<=
/span></strong> RE: 62793363-PO 112111 Pickup Attempted</span></p>
<div>
<p class=3D"MsoNormal">&nbsp;</p>
<table border=3D"0" cellpadding=3D"0" cellspacing=3D"3" class=3D"MsoNormalT=
able" style=3D"background:red">
<tbody>
<tr>
<td style=3D"padding:.75pt .75pt .75pt .75pt">
<div>
<p class=3D"MsoNormal"><span style=3D"color:white">Email from outside Cymax=
 Group organization. Don=92t click links or open attachments unless sender =
is recognized and content is safe.</span></p>
</div>
</td>
</tr>
</tbody>
</table>
<p class=3D"MsoNormal">&nbsp;</p>
<div>
<div>
<p class=3D"MsoNormal">Hi Tanveer</p>
<p class=3D"MsoNormal">&nbsp;</p>
<p class=3D"MsoNormal">I don=92t know the day yet; they have to take the ca=
rgo apart, move outside and repack.&nbsp; They will let me know.</p>
<p class=3D"MsoNormal">&nbsp;</p>
<p class=3D"MsoNormal">Rich</p>
<p class=3D"MsoNormal">&nbsp;</p>
<div>
<div style=3D"border-bottom:none; border-image-outset:initial; border-image=
-slice:initial; border-left:none; border-right:none; border-top:1pt solid #=
e1e1e1; padding:3pt 0in 0in">
<p class=3D"MsoNormal"><strong><span style=3D"font-family:&quot;Calibri&quo=
t;,sans-serif">From:</span></strong> Info FreightClub &lt;<a href=3D"mailto=
:info@freightclub.com">info@freightclub.com</a>&gt;<br>
<strong><span style=3D"font-family:&quot;Calibri&quot;,sans-serif">Sent:</s=
pan></strong> Thursday, April 20, 2023 7:04 AM<br>
<strong><span style=3D"font-family:&quot;Calibri&quot;,sans-serif">To:</spa=
n></strong> Richard Cruz &lt;<a href=3D"mailto:rcruz@sapasequipment.com">rc=
ruz@sapasequipment.com</a>&gt;<br>
<strong><span style=3D"font-family:&quot;Calibri&quot;,sans-serif">Subject:=
</span></strong> RE: 62793363-PO 112111 Pickup Attempted</p>
</div>
</div>
<p class=3D"MsoNormal">&nbsp;</p>
<div>
<div>
<div>
<p class=3D"MsoNormal"><span style=3D"font-family:&quot;Segoe UI&quot;,sans=
-serif">Hi Richard,</span></p>
</div>
<div>
<p class=3D"MsoNormal"><span style=3D"font-family:&quot;Segoe UI&quot;,sans=
-serif">&nbsp;</span></p>
</div>
<div>
<p class=3D"MsoNormal"><span style=3D"font-family:&quot;Segoe UI&quot;,sans=
-serif">I appreciate you letting me know. I will advise the carrier to sche=
dule a pickup next week. Can you please advise what day next week you want =
the carrier to schedule the pickup.</span></p>
</div>
<div>
<p class=3D"MsoNormal"><span style=3D"font-family:&quot;Segoe UI&quot;,sans=
-serif">&nbsp;</span></p>
</div>
<div>
<p class=3D"MsoNormal"><span style=3D"font-family:&quot;Segoe UI&quot;,sans=
-serif">Thank you,</span></p>
</div>
<div>
<p class=3D"MsoNormal"><strong><span style=3D"font-family:&quot;Segoe UI&qu=
ot;,sans-serif">Tanveer V.&nbsp;</span></strong></p>
</div>
<div>
<p class=3D"MsoNormal"><span style=3D"font-family:&quot;Segoe UI&quot;,sans=
-serif">Logistics Coordinator</span></p>
</div>
<div>
<p class=3D"MsoNormal"><br>
<span style=3D"font-family:&quot;Segoe UI&quot;,sans-serif">&nbsp;</span></=
p>
</div>
<div id=3D"newsignature">
<p class=3D"MsoNormal"><span style=3D"font-family:&quot;Segoe UI&quot;,sans=
-serif">&nbsp;</span></p>
</div>
<p class=3D"MsoNormal"><span style=3D"font-family:&quot;Tahoma&quot;,sans-s=
erif; font-size:12.0pt">------------------- Original Message --------------=
-----<br>
<strong><span style=3D"font-family:&quot;Tahoma&quot;,sans-serif">From:</sp=
an></strong> Richard Cruz &lt;<a href=3D"mailto:rcruz@sapasequipment.com">r=
cruz@sapasequipment.com</a>&gt;;<br>
<strong><span style=3D"font-family:&quot;Tahoma&quot;,sans-serif">Received:=
</span></strong> Wed Apr 19 2023 05:51:52 GMT-0700 (Pacific Daylight Time)<=
br>
<strong><span style=3D"font-family:&quot;Tahoma&quot;,sans-serif">To:</span=
></strong> <a href=3D"mailto:info@freightclub.com">
info@freightclub.com</a> &lt;<a href=3D"mailto:info@freightclub.com">info@f=
reightclub.com</a>&gt;; Info Mailbox Q. &lt;<a href=3D"mailto:info@freightc=
lub.com">info@freightclub.com</a>&gt;;<br>
<strong><span style=3D"font-family:&quot;Tahoma&quot;,sans-serif">Subject:<=
/span></strong> RE: 62793363-PO 112111 Pickup Attempted</span><br>
<br>
&nbsp;</p>
<div>
<p class=3D"MsoNormal">&nbsp;</p>
<table border=3D"0" cellpadding=3D"0" cellspacing=3D"3" class=3D"MsoNormalT=
able" style=3D"background:red">
<tbody>
<tr>
<td style=3D"padding:.75pt .75pt .75pt .75pt">
<div>
<p class=3D"MsoNormal"><span style=3D"color:white">Email from outside Cymax=
 Group organization. Don=92t click links or open attachments unless sender =
is recognized and content is safe.</span></p>
</div>
</td>
</tr>
</tbody>
</table>
<p class=3D"MsoNormal">&nbsp;</p>
<div>
<div>
<p class=3D"MsoNormal">Thanks Tanveer</p>
<p class=3D"MsoNormal">&nbsp;</p>
<p class=3D"MsoNormal">I spoke to my client yesterday and do not think it w=
ill be necessary.&nbsp; Pick up will likely take place next week.</p>
<p class=3D"MsoNormal">&nbsp;</p>
<p class=3D"MsoNormal">Thanks</p>
<p class=3D"MsoNormal">Richard</p>
<p class=3D"MsoNormal">&nbsp;</p>
<div>
<div>
<p class=3D"MsoNormal"><strong><span style=3D"font-family:&quot;Calibri&quo=
t;,sans-serif">From:</span></strong> Info FreightClub &lt;<a href=3D"mailto=
:info@freightclub.com">info@freightclub.com</a>&gt;<br>
<strong><span style=3D"font-family:&quot;Calibri&quot;,sans-serif">Sent:</s=
pan></strong> Wednesday, April 19, 2023 7:26 AM<br>
<strong><span style=3D"font-family:&quot;Calibri&quot;,sans-serif">To:</spa=
n></strong> Richard Cruz &lt;<a href=3D"mailto:rcruz@sapasequipment.com">rc=
ruz@sapasequipment.com</a>&gt;<br>
<strong><span style=3D"font-family:&quot;Calibri&quot;,sans-serif">Subject:=
</span></strong> RE: 62793363-PO 112111 Pickup Attempted</p>
</div>
</div>
<p class=3D"MsoNormal">&nbsp;</p>
<div>
<div>
<div>
<p class=3D"MsoNormal"><span style=3D"font-family:&quot;Segoe UI&quot;,sans=
-serif">Good morning Richard,</span></p>
</div>
<div>
<p class=3D"MsoNormal"><span style=3D"font-family:&quot;Segoe UI&quot;,sans=
-serif">&nbsp;</span></p>
</div>
<div>
<p class=3D"MsoNormal"><span style=3D"font-family:&quot;Segoe UI&quot;,sans=
-serif">In case if you need to cancel this shipment, you may do so by reque=
sting a cancellation through FC portal. Once we receive the request, we wil=
l go ahead and confirm the cancellation. Once
 the order is cancelled, you will be refunded with in 3-5 business days.</s=
pan></p>
</div>
<div>
<p class=3D"MsoNormal"><span style=3D"font-family:&quot;Segoe UI&quot;,sans=
-serif">&nbsp;</span></p>
</div>
<div>
<p class=3D"MsoNormal"><span style=3D"font-family:&quot;Segoe UI&quot;,sans=
-serif">Please let me know if you need any assistance.</span></p>
</div>
<div>
<p class=3D"MsoNormal"><span style=3D"font-family:&quot;Segoe UI&quot;,sans=
-serif">&nbsp;</span></p>
</div>
<div>
<p class=3D"MsoNormal"><span style=3D"font-family:&quot;Segoe UI&quot;,sans=
-serif">Thank you,</span></p>
</div>
<div>
<p class=3D"MsoNormal"><strong><span style=3D"font-family:&quot;Segoe UI&qu=
ot;,sans-serif">Tanveer V.&nbsp;</span></strong></p>
</div>
<div>
<p class=3D"MsoNormal"><span style=3D"font-family:&quot;Segoe UI&quot;,sans=
-serif">Logistics Coordinator</span></p>
</div>
<div>
<p class=3D"MsoNormal"><br>
<span style=3D"font-family:&quot;Segoe UI&quot;,sans-serif">&nbsp;</span></=
p>
</div>
<div id=3D"newsignature">
<p class=3D"MsoNormal"><span style=3D"font-family:&quot;Segoe UI&quot;,sans=
-serif">&nbsp;</span></p>
</div>
<p class=3D"MsoNormal"><span style=3D"font-family:&quot;Tahoma&quot;,sans-s=
erif; font-size:12.0pt">------------------- Original Message --------------=
-----<br>
<strong><span style=3D"font-family:&quot;Tahoma&quot;,sans-serif">From:</sp=
an></strong> Richard Cruz &lt;<a href=3D"mailto:rcruz@sapasequipment.com">r=
cruz@sapasequipment.com</a>&gt;;<br>
<strong><span style=3D"font-family:&quot;Tahoma&quot;,sans-serif">Received:=
</span></strong> Tue Apr 18 2023 09:27:55 GMT-0700 (Pacific Daylight Time)<=
br>
<strong><span style=3D"font-family:&quot;Tahoma&quot;,sans-serif">To:</span=
></strong> <a href=3D"mailto:info@freightclub.com">
info@freightclub.com</a> &lt;<a href=3D"mailto:info@freightclub.com">info@f=
reightclub.com</a>&gt;; Info Mailbox Q. &lt;<a href=3D"mailto:info@freightc=
lub.com">info@freightclub.com</a>&gt;;<br>
<strong><span style=3D"font-family:&quot;Tahoma&quot;,sans-serif">Subject:<=
/span></strong> RE: 62793363-PO 112111 Pickup Attempted</span><br>
<br>
&nbsp;</p>
<div>
<p class=3D"MsoNormal">&nbsp;</p>
<table border=3D"0" cellpadding=3D"0" cellspacing=3D"3" class=3D"MsoNormalT=
able" style=3D"background:red">
<tbody>
<tr>
<td style=3D"padding:.75pt .75pt .75pt .75pt">
<div>
<p class=3D"MsoNormal"><span style=3D"color:white">Email from outside Cymax=
 Group organization. Don=92t click links or open attachments unless sender =
is recognized and content is safe.</span></p>
</div>
</td>
</tr>
</tbody>
</table>
<p class=3D"MsoNormal">&nbsp;</p>
<div>
<div>
<p class=3D"MsoNormal">I have dealt with R&amp;L Carriers for various years=
 and they only charge for freight once item has been picked up.</p>
<p class=3D"MsoNormal">&nbsp;</p>
<p class=3D"MsoNormal">In this case, the item has not been picked up and ca=
nnot get my customer to respond. There is a possibility this pick up may no=
t take place.&nbsp;</p>
<p class=3D"MsoNormal">&nbsp;</p>
<p class=3D"MsoNormal">Richard</p>
<p class=3D"MsoNormal">&nbsp;</p>
<div>
<div>
<p class=3D"MsoNormal"><strong><span style=3D"font-family:&quot;Calibri&quo=
t;,sans-serif">From:</span></strong> Info FreightClub &lt;<a href=3D"mailto=
:info@freightclub.com">info@freightclub.com</a>&gt;<br>
<strong><span style=3D"font-family:&quot;Calibri&quot;,sans-serif">Sent:</s=
pan></strong> Tuesday, April 18, 2023 7:36 AM<br>
<strong><span style=3D"font-family:&quot;Calibri&quot;,sans-serif">To:</spa=
n></strong> Richard Cruz &lt;<a href=3D"mailto:rcruz@sapasequipment.com">rc=
ruz@sapasequipment.com</a>&gt;<br>
<strong><span style=3D"font-family:&quot;Calibri&quot;,sans-serif">Subject:=
</span></strong> RE: 62793363-PO 112111 Pickup Attempted</p>
</div>
</div>
<p class=3D"MsoNormal">&nbsp;</p>
<div>
<div>
<div>
<p class=3D"MsoNormal"><span style=3D"font-family:&quot;Segoe UI&quot;,sans=
-serif">Hello,</span></p>
</div>
<div>
<p class=3D"MsoNormal"><span style=3D"font-family:&quot;Segoe UI&quot;,sans=
-serif">&nbsp;</span></p>
</div>
<div>
<p class=3D"MsoNormal"><span style=3D"font-family:&quot;Segoe UI&quot;,sans=
-serif">A quick follow up on the previous email please.</span></p>
</div>
<div>
<p class=3D"MsoNormal"><span style=3D"font-family:&quot;Segoe UI&quot;,sans=
-serif">&nbsp;</span></p>
</div>
<div>
<p class=3D"MsoNormal"><span style=3D"font-family:&quot;Segoe UI&quot;,sans=
-serif">Thank you,</span></p>
</div>
<div>
<p class=3D"MsoNormal"><strong><span style=3D"font-family:&quot;Segoe UI&qu=
ot;,sans-serif">Tanveer V.&nbsp;</span></strong></p>
</div>
<div>
<p class=3D"MsoNormal"><span style=3D"font-family:&quot;Segoe UI&quot;,sans=
-serif">Logistics Coordinator</span></p>
</div>
<div>
<p class=3D"MsoNormal"><span style=3D"font-family:&quot;Segoe UI&quot;,sans=
-serif">&nbsp;</span></p>
</div>
<div>
<p class=3D"MsoNormal"><br>
<span style=3D"font-family:&quot;Segoe UI&quot;,sans-serif">&nbsp;</span></=
p>
</div>
<div id=3D"newsignature">
<p class=3D"MsoNormal"><span style=3D"font-family:&quot;Segoe UI&quot;,sans=
-serif">&nbsp;</span></p>
</div>
<p class=3D"MsoNormal" style=3D"margin-bottom:12.0pt"><span style=3D"font-f=
amily:&quot;Tahoma&quot;,sans-serif; font-size:12.0pt">------------------- =
Original Message -------------------<br>
<strong><span style=3D"font-family:&quot;Tahoma&quot;,sans-serif">From:</sp=
an></strong> Info Mailbox Q. &lt;<a href=3D"mailto:info@freightclub.com">in=
fo@freightclub.com</a>&gt;;<br>
<strong><span style=3D"font-family:&quot;Tahoma&quot;,sans-serif">Received:=
</span></strong> Mon Apr 17 2023 05:31:28 GMT-0700 (Pacific Daylight Time)<=
br>
<strong><span style=3D"font-family:&quot;Tahoma&quot;,sans-serif">To:</span=
></strong> Richard Cruz &lt;<a href=3D"mailto:rcruz@sapasequipment.com">rcr=
uz@sapasequipment.com</a>&gt;;<br>
<strong><span style=3D"font-family:&quot;Tahoma&quot;,sans-serif">Subject:<=
/span></strong> RE: 62793363-PO 112111 Pickup Attempted</span></p>
<div>
<div>
<div>
<div>
<p class=3D"MsoNormal"><span style=3D"font-family:&quot;Segoe UI&quot;,sans=
-serif">Good morning Richard,</span></p>
</div>
<div>
<p class=3D"MsoNormal"><span style=3D"font-family:&quot;Segoe UI&quot;,sans=
-serif">&nbsp;</span></p>
</div>
<div>
<p class=3D"MsoNormal"><span style=3D"font-family:&quot;Segoe UI&quot;,sans=
-serif">Apologies for the inconvenience. However, when you book with Freigh=
Club through a Credit Card, your credit card will be charged right away.</s=
pan></p>
</div>
<div>
<p class=3D"MsoNormal"><span style=3D"font-family:&quot;Segoe UI&quot;,sans=
-serif">&nbsp;</span></p>
</div>
<div>
<p class=3D"MsoNormal"><span style=3D"font-family:&quot;Segoe UI&quot;,sans=
-serif">For my understanding, could you please advise that was this not the=
 case where the credit card was charged beforehand when you previously book=
ed with us.</span></p>
</div>
<div>
<p class=3D"MsoNormal"><span style=3D"font-family:&quot;Segoe UI&quot;,sans=
-serif">&nbsp;</span></p>
</div>
<div>
<p class=3D"MsoNormal"><span style=3D"font-family:&quot;Segoe UI&quot;,sans=
-serif">Thank you,</span></p>
</div>
<div>
<p class=3D"MsoNormal"><strong><span style=3D"font-family:&quot;Segoe UI&qu=
ot;,sans-serif">Tanveer V.&nbsp;</span></strong></p>
</div>
<div>
<p class=3D"MsoNormal"><span style=3D"font-family:&quot;Segoe UI&quot;,sans=
-serif">Logistics Coordinator</span></p>
</div>
<div>
<p class=3D"MsoNormal"><br>
<span style=3D"font-family:&quot;Segoe UI&quot;,sans-serif">&nbsp;</span></=
p>
</div>
<div id=3D"newsignature">
<p class=3D"MsoNormal"><span style=3D"font-family:&quot;Segoe UI&quot;,sans=
-serif">&nbsp;</span></p>
</div>
<p class=3D"MsoNormal"><span style=3D"font-family:&quot;Tahoma&quot;,sans-s=
erif; font-size:12.0pt">------------------- Original Message --------------=
-----<br>
<strong><span style=3D"font-family:&quot;Tahoma&quot;,sans-serif">From:</sp=
an></strong> Richard Cruz &lt;<a href=3D"mailto:rcruz@sapasequipment.com">r=
cruz@sapasequipment.com</a>&gt;;<br>
<strong><span style=3D"font-family:&quot;Tahoma&quot;,sans-serif">Received:=
</span></strong> Fri Apr 14 2023 20:18:43 GMT-0700 (Pacific Daylight Time)<=
br>
<strong><span style=3D"font-family:&quot;Tahoma&quot;,sans-serif">To:</span=
></strong> <a href=3D"mailto:info@freightclub.com">
info@freightclub.com</a> &lt;<a href=3D"mailto:info@freightclub.com">info@f=
reightclub.com</a>&gt;; Info Mailbox Q. &lt;<a href=3D"mailto:info@freightc=
lub.com">info@freightclub.com</a>&gt;;<br>
<strong><span style=3D"font-family:&quot;Tahoma&quot;,sans-serif">Subject:<=
/span></strong> RE: 62793363-PO 112111 Pickup Attempted</span><br>
<br>
&nbsp;</p>
<div>
<p class=3D"MsoNormal">&nbsp;</p>
<table border=3D"0" cellpadding=3D"0" cellspacing=3D"3" class=3D"MsoNormalT=
able" style=3D"background:red">
<tbody>
<tr>
<td style=3D"padding:.75pt .75pt .75pt .75pt">
<div>
<p class=3D"MsoNormal"><span style=3D"color:white">Email from outside Cymax=
 Group organization. Don=92t click links or open attachments unless sender =
is recognized and content is safe.</span></p>
</div>
</td>
</tr>
</tbody>
</table>
<p class=3D"MsoNormal">&nbsp;</p>
<div>
<div>
<p class=3D"MsoNormal">Hello Tanveer</p>
<p class=3D"MsoNormal">&nbsp;</p>
<p class=3D"MsoNormal">I don=92t understand why my credit card was charged =
as this shipment has not yet been picked up?&nbsp; I have been shipping car=
go for many years and have never seen this to be the case.&nbsp; Please for=
ward to the appropriate person/department so I
 can understand why this was done.&nbsp;</p>
<p class=3D"MsoNormal">&nbsp;</p>
<p class=3D"MsoNormal">Thank you</p>
<p class=3D"MsoNormal">&nbsp;</p>
<p class=3D"xmsonormal" style=3D"background:white"><span style=3D"color:bla=
ck">Richard Cruz</span></p>
<p class=3D"xmsonormal" style=3D"background:white"><span style=3D"color:bla=
ck; font-size:8.0pt">Owner
</span></p>
<p class=3D"xmsonormal" style=3D"background:white"><strong><span style=3D"c=
olor:black; font-family:&quot;Calibri&quot;,sans-serif">Sapas LLC</span></s=
trong></p>
<p class=3D"xmsonormal" style=3D"background:white"><span style=3D"color:bla=
ck; font-size:8.0pt">11511 Gaston Road&nbsp; Suite 112
</span></p>
<p class=3D"xmsonormal" style=3D"background:white"><span style=3D"color:bla=
ck; font-size:8.0pt">Katy, TX&nbsp; 77494 USA</span></p>
<p class=3D"xmsonormal" style=3D"background:white"><span style=3D"color:bla=
ck; font-size:8.0pt">713-502-3780</span></p>
<p class=3D"xmsonormal" style=3D"background:white"><a href=3D"https://urlde=
fense.com/v3/__https:/can01.safelinks.protection.outlook.com/?url=3Dhttps*3=
A*2F*2Fsapasequipment.com*2F&amp;data=3D04*7C01*7Cguillermo.lozanoonrubia*4=
0mail.utoronto.ca*7Cad9e9f5e01fc4a3de35908d9dbc899fb*7C78aac2262f034b4d9037=
b46d56c55210*7C0*7C0*7C637782478194814074*7CUnknown*7CTWFpbGZsb3d8eyJWIjoiM=
C4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0*3D*7C3000&amp;sdata=
=3D4swlrTIzYDx0n*2F270uwQJVAM1HNyToLD*2FkLf6whBHy8*3D&amp;reserved=3D0__;JS=
UlJSUlJSUlJSUlJSUlJSUlJQ!!FjuHKAHQs5udqho!LaorxqCoNHmj-Latddeszc0YgBdKg3lbN=
nOx0zpC_MsnOjEyiLjNzSco_3rlgGssLuDEbHkJBiCRrQrsyYY$">https://sapasequipment=
.com</a></p>
<p class=3D"xmsonormal" style=3D"background:white"><span style=3D"color:bla=
ck">&nbsp;</span></p>
<p class=3D"xmsonormal"><span style=3D"color:black"><img border=3D"0" class=
=3D"" id=3D"_x0000_i1026" style=3D"" src=3D"about:blank"></span></p>
<p class=3D"MsoNormal">&nbsp;</p>
<p class=3D"MsoNormal">&nbsp;</p>
<p class=3D"MsoNormal">&nbsp;</p>
<div>
<div>
<p class=3D"MsoNormal"><strong><span style=3D"font-family:&quot;Calibri&quo=
t;,sans-serif">From:</span></strong>
<a href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a> &l=
t;<a href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a>&=
gt;<br>
<strong><span style=3D"font-family:&quot;Calibri&quot;,sans-serif">Sent:</s=
pan></strong> Friday, April 14, 2023 9:33 AM<br>
<strong><span style=3D"font-family:&quot;Calibri&quot;,sans-serif">To:</spa=
n></strong> 'Info FreightClub' &lt;<a href=3D"mailto:info@freightclub.com">=
info@freightclub.com</a>&gt;<br>
<strong><span style=3D"font-family:&quot;Calibri&quot;,sans-serif">Subject:=
</span></strong> RE: 62793363-PO 112111 Pickup Attempted</p>
</div>
</div>
<p class=3D"MsoNormal">&nbsp;</p>
<p class=3D"MsoNormal">Understood; thanks for the update. I am working with=
 Ashley now on getting this resolved.&nbsp;</p>
<p class=3D"MsoNormal">&nbsp;</p>
<p class=3D"MsoNormal">BR</p>
<p class=3D"MsoNormal">&nbsp;</p>
<div>
<div>
<p class=3D"MsoNormal"><strong><span style=3D"font-family:&quot;Calibri&quo=
t;,sans-serif">From:</span></strong> Info FreightClub &lt;<a href=3D"mailto=
:info@freightclub.com">info@freightclub.com</a>&gt;<br>
<strong><span style=3D"font-family:&quot;Calibri&quot;,sans-serif">Sent:</s=
pan></strong> Friday, April 14, 2023 7:44 AM<br>
<strong><span style=3D"font-family:&quot;Calibri&quot;,sans-serif">To:</spa=
n></strong> Richard Cruz &lt;<a href=3D"mailto:rcruz@sapasequipment.com">rc=
ruz@sapasequipment.com</a>&gt;<br>
<strong><span style=3D"font-family:&quot;Calibri&quot;,sans-serif">Subject:=
</span></strong> 62793363-PO 112111 Pickup Attempted</p>
</div>
</div>
<p class=3D"MsoNormal">&nbsp;</p>
<div>
<div>
<p class=3D"MsoNormal"><span style=3D"font-family:&quot;Segoe UI&quot;,sans=
-serif">Hello,</span></p>
</div>
<div>
<p class=3D"MsoNormal"><span style=3D"font-family:&quot;Segoe UI&quot;,sans=
-serif">&nbsp;</span></p>
</div>
<div>
<p class=3D"MsoNormal"><span style=3D"font-family:&quot;Segoe UI&quot;,sans=
-serif">Unfortunately, we have attempted pick-up without any freight being =
released for this shipment.</span></p>
</div>
<div>
<p class=3D"MsoNormal"><span style=3D"font-family:&quot;Segoe UI&quot;,sans=
-serif">&nbsp;</span></p>
</div>
<div>
<p class=3D"MsoNormal"><span style=3D"font-family:&quot;Segoe UI&quot;,sans=
-serif">Carrier advised&nbsp;freight was not ready, machines are not pallet=
ized. As per Ashley, she need more time to get it set up.</span></p>
</div>
<div>
<p class=3D"MsoNormal"><span style=3D"font-family:&quot;Segoe UI&quot;,sans=
-serif">&nbsp;</span></p>
</div>
<div>
<p class=3D"MsoNormal"><span style=3D"font-family:&quot;Segoe UI&quot;,sans=
-serif">Please advise when the shipment is ready for pickup.</span></p>
</div>
<div>
<p class=3D"MsoNormal"><span style=3D"font-family:&quot;Segoe UI&quot;,sans=
-serif">&nbsp;</span></p>
</div>
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<p class=3D"MsoNormal"><span style=3D"font-family:&quot;Segoe UI&quot;,sans=
-serif">Thank you,</span></p>
</div>
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<p class=3D"MsoNormal"><strong><span style=3D"font-family:&quot;Segoe UI&qu=
ot;,sans-serif">Tanveer V.&nbsp;</span></strong></p>
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<p class=3D"MsoNormal"><span style=3D"font-family:&quot;Segoe UI&quot;,sans=
-serif">Logistics Coordinator</span></p>
</div>
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<p class=3D"MsoNormal"><span style=3D"font-family:&quot;Segoe UI&quot;,sans=
-serif">&nbsp;</span></p>
</div>
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<p class=3D"MsoNormal"><span style=3D"font-family:&quot;Segoe UI&quot;,sans=
-serif">&nbsp;</span></p>
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<p class=3D"MsoNormal"><img border=3D"0" id=3D"_x0000_i1025" style=3D"heigh=
t:.0104in; width:.0104in" src=3D"https://crmri.crm.dynamics.com:443/api/Ema=
ilAnalytics/LoadMagicPixel?TrackingId=3Db9456bf9-c1da-ed11-a7c7-00224804ca8=
2&amp;ConversationTrackingId=3D8244ef1b-fb68-42c2-ab9e-f861f06dae03&amp;Cli=
entType=3Dwebclient&amp;OrganizationId=3De72ca076-9343-4497-acc6-ee410b88d9=
ff&amp;Salt=3D98bb1c53-1d5f-44b4-b08b-0bef4085967d&amp;ValidityToken=3D5Zym=
eGvbemWcTiPK4ptiSXBRoJjLOg3h%2bTjbrS4eYkE%3d"></p>
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