Da

✏️ Editing: 1683124415.M382156P826034.aristoteles.x5servers.net,S=19677,W=20015:2,

Envelope-to: rcruz@sapasequipment.com
Delivery-date: Wed, 03 May 2023 10:33:35 -0400
Date: Wed, 3 May 2023 08:32:48 -0600 (MDT)
From: MT Feedback Request <customerfeedback@cx.mt.com>
Sender: MT Feedback Request <customerfeedback@cx.mt.com>
Reply-To: MT Feedback Request <customerfeedback.MTNA@mt.com>
To: RICHARD CRUZ <rcruz@sapasequipment.com>
Message-ID: <1363059889.4700412.1683124368792@387d8eb2a13f>
Subject: METTLER TOLEDO Feedback Request: 5 minutes!
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Dear RICHARD CRUZ, At METTLER TOLEDO we strive to be a trusted partner with
our customers. Our focus is to put you at the center of what we do.

We are very interested to receive your feedback on your last purchase. Our
aim is to evaluate customer satisfaction on all our purchases for the purpose
of improving customer experience.

Please answer the first question below to start the survey. The total survey
takes approximately 5 minutes to complete.

Thinking about your overall buying experience, how likely are you to
recommend METTLER TOLEDO to a friend or colleague? Not at all likely Extremely
likely 0
<https://mettlertoledo.eu.qualtrics.com/jfe/form/SV_5tdnLgXcXEAYh7g?Q_DL=8f4ufCyE6t5o7m4_5tdnLgXcXEAYh7g_CGC_uJ4D0wJ1GIaBHci&Q_CHL=email&Q_PopulateResponse=%7B%22QID12%22:%220%22%7D&Q_PopulateValidate=1>
1
<https://mettlertoledo.eu.qualtrics.com/jfe/form/SV_5tdnLgXcXEAYh7g?Q_DL=8f4ufCyE6t5o7m4_5tdnLgXcXEAYh7g_CGC_uJ4D0wJ1GIaBHci&Q_CHL=email&Q_PopulateResponse=%7B%22QID12%22:%221%22%7D&Q_PopulateValidate=1>
2
<https://mettlertoledo.eu.qualtrics.com/jfe/form/SV_5tdnLgXcXEAYh7g?Q_DL=8f4ufCyE6t5o7m4_5tdnLgXcXEAYh7g_CGC_uJ4D0wJ1GIaBHci&Q_CHL=email&Q_PopulateResponse=%7B%22QID12%22:%222%22%7D&Q_PopulateValidate=1>
3
<https://mettlertoledo.eu.qualtrics.com/jfe/form/SV_5tdnLgXcXEAYh7g?Q_DL=8f4ufCyE6t5o7m4_5tdnLgXcXEAYh7g_CGC_uJ4D0wJ1GIaBHci&Q_CHL=email&Q_PopulateResponse=%7B%22QID12%22:%223%22%7D&Q_PopulateValidate=1>
4
<https://mettlertoledo.eu.qualtrics.com/jfe/form/SV_5tdnLgXcXEAYh7g?Q_DL=8f4ufCyE6t5o7m4_5tdnLgXcXEAYh7g_CGC_uJ4D0wJ1GIaBHci&Q_CHL=email&Q_PopulateResponse=%7B%22QID12%22:%224%22%7D&Q_PopulateValidate=1>
5
<https://mettlertoledo.eu.qualtrics.com/jfe/form/SV_5tdnLgXcXEAYh7g?Q_DL=8f4ufCyE6t5o7m4_5tdnLgXcXEAYh7g_CGC_uJ4D0wJ1GIaBHci&Q_CHL=email&Q_PopulateResponse=%7B%22QID12%22:%225%22%7D&Q_PopulateValidate=1>
6
<https://mettlertoledo.eu.qualtrics.com/jfe/form/SV_5tdnLgXcXEAYh7g?Q_DL=8f4ufCyE6t5o7m4_5tdnLgXcXEAYh7g_CGC_uJ4D0wJ1GIaBHci&Q_CHL=email&Q_PopulateResponse=%7B%22QID12%22:%226%22%7D&Q_PopulateValidate=1>
7
<https://mettlertoledo.eu.qualtrics.com/jfe/form/SV_5tdnLgXcXEAYh7g?Q_DL=8f4ufCyE6t5o7m4_5tdnLgXcXEAYh7g_CGC_uJ4D0wJ1GIaBHci&Q_CHL=email&Q_PopulateResponse=%7B%22QID12%22:%227%22%7D&Q_PopulateValidate=1>
8
<https://mettlertoledo.eu.qualtrics.com/jfe/form/SV_5tdnLgXcXEAYh7g?Q_DL=8f4ufCyE6t5o7m4_5tdnLgXcXEAYh7g_CGC_uJ4D0wJ1GIaBHci&Q_CHL=email&Q_PopulateResponse=%7B%22QID12%22:%228%22%7D&Q_PopulateValidate=1>
9
<https://mettlertoledo.eu.qualtrics.com/jfe/form/SV_5tdnLgXcXEAYh7g?Q_DL=8f4ufCyE6t5o7m4_5tdnLgXcXEAYh7g_CGC_uJ4D0wJ1GIaBHci&Q_CHL=email&Q_PopulateResponse=%7B%22QID12%22:%229%22%7D&Q_PopulateValidate=1>
10
<https://mettlertoledo.eu.qualtrics.com/jfe/form/SV_5tdnLgXcXEAYh7g?Q_DL=8f4ufCyE6t5o7m4_5tdnLgXcXEAYh7g_CGC_uJ4D0wJ1GIaBHci&Q_CHL=email&Q_PopulateResponse=%7B%22QID12%22:%2210%22%7D&Q_PopulateValidate=1>
From consultation to purchase, we want you to have the utmost confidence in
every step of your journey with METTLER TOLEDO. We appreciate the time you have
taken and will actively use this to improve our services to you.

Kind Regards,
Alton Hill
General Manager - METTLER TOLEDO North America
Or copy and paste the URL below into your internet browser:

https://mettlertoledo.eu.qualtrics.com/jfe/form/SV_5tdnLgXcXEAYh7g?Q_DL=8f4ufCyE6t5o7m4_5tdnLgXcXEAYh7g_CGC_uJ4D0wJ1GIaBHci&Q_CHL=email

Completing this survey is voluntary and not a requirement to receive services
from METTLER TOLEDO. For your convenience, partial responses will be gathered
and reviewed.

Follow the link to opt out of future emails:
Click here to unsubscribe
<https://mettlertoledo.eu.qualtrics.com/CP/Register.php?OptOut=true&RID=CGC_uJ4D0wJ1GIaBHci&LID=UR_eIBYkBueVGn8Jgx&DID=EMD_8f4ufCyE6t5o7m4&BT=bWV0dGxlcnRvbGVkbw&_=1>

Follow the link to review the METTLER TOLEDO privacy policy:
https://www.mt.com/us/en/home/site_content/legal/privacy_policy/privacy_policy.html

<https://www.mt.com/us/en/home/site_content/legal/privacy_policy/privacy_policy.html>
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<html><head></head><body><div id=3D"email" style=3D"width: 800px; margin:0 =
auto;">
<p>&nbsp;</p>
<img src=3D"https://mettlertoledo.eu.qualtrics.com/CP/Graphic.php?IM=3DIM_b=
57c3ainHMapzGS" style=3D"width: 800px; height: 250px;"><br>
<br>
<span style=3D"font-family:Arial,Helvetica,sans-serif;"><span style=3D"font=
-size:13px;">Dear RICHARD CRUZ</span>,=E2=80=8B</span>

<p><span style=3D"font-size:13px;"><span style=3D"font-family:Arial,Helveti=
ca,sans-serif;">At METTLER TOLEDO we strive to be a trusted partner with ou=
r customers. Our focus is to put you at the center of what we do.</span></s=
pan></p>

<p><span style=3D"font-size:13px;"><span style=3D"font-family:Arial,Helveti=
ca,sans-serif;">We are very interested to receive your feedback on your las=
t purchase. Our aim is to evaluate customer satisfaction on all our purchas=
es for the purpose of improving customer experience.</span></span></p>

<p><span style=3D"font-size:13px;"><span style=3D"font-family:Arial,Helveti=
ca,sans-serif;">Please answer the first question below to start the survey.=
 The total survey takes approximately 5 minutes to complete.</span></span><=
/p>

<table align=3D"auto" border=3D"0" cellpadding=3D"0" style=3D"background-co=
lor:#F2F4F8;border:1px solid #D9DBDE;border-radius:3px;font-family:arial,sa=
ns-serif;max-width:800px;">
=09<tbody>
=09=09<tr>
=09=09=09<td style=3D"font-size:15px;padding:16px 16px 16px 16px;">Thinking=
 about your overall buying experience, how likely are you to recommend METT=
LER TOLEDO to a friend or colleague?</td>
=09=09</tr>
=09=09<tr>
=09=09=09<td style=3D"padding:0 16px 4px 16px;">
=09=09=09<table border=3D"0" cellpadding=3D"0" cellspacing=3D"0" style=3D"c=
olor:#A5A5A5;font-size:13px;" width=3D"100%">
=09=09=09=09<tbody>
=09=09=09=09=09<tr>
=09=09=09=09=09=09<td align=3D"left">Not at all likely</td>
=09=09=09=09=09=09<td align=3D"right">Extremely likely</td>
=09=09=09=09=09</tr>
=09=09=09=09</tbody>
=09=09=09</table>
=09=09=09</td>
=09=09</tr>
=09=09<tr>
=09=09=09<td style=3D"padding:0 16px 16px 16px;">
=09=09=09<table border=3D"0" cellpadding=3D"0" cellspacing=3D"0" style=3D"t=
ext-align:center;" width=3D"100%">
=09=09=09=09<tbody>
=09=09=09=09=09<tr>
=09=09=09=09=09=09<td style=3D"font-size:18px;width:40px;border-radius:3px;=
background:#007AC0;border:1px solid #007AC0;"><a href=3D"https://mettlertol=
edo.eu.qualtrics.com/jfe/form/SV_5tdnLgXcXEAYh7g?Q_DL=3D8f4ufCyE6t5o7m4_5td=
nLgXcXEAYh7g_CGC_uJ4D0wJ1GIaBHci&amp;Q_CHL=3Demail&amp;Q_PopulateResponse=
=3D%7B%22QID12%22:%220%22%7D&amp;Q_PopulateValidate=3D1" style=3D"display:b=
lock;text-decoration:none;color:#ffffff;background:#007AC0;line-height:40px=
;border-radius:3px;white-space:nowrap;">0</a></td>
=09=09=09=09=09=09<td style=3D"width:4px;height:40px">&nbsp;</td>
=09=09=09=09=09=09<td style=3D"font-size:18px;width:40px;border-radius:3px;=
background:#007AC0;border:1px solid #007AC0;"><a href=3D"https://mettlertol=
edo.eu.qualtrics.com/jfe/form/SV_5tdnLgXcXEAYh7g?Q_DL=3D8f4ufCyE6t5o7m4_5td=
nLgXcXEAYh7g_CGC_uJ4D0wJ1GIaBHci&amp;Q_CHL=3Demail&amp;Q_PopulateResponse=
=3D%7B%22QID12%22:%221%22%7D&amp;Q_PopulateValidate=3D1" style=3D"display:b=
lock;text-decoration:none;color:#ffffff;background:#007AC0;line-height:40px=
;border-radius:3px;white-space:nowrap;">1</a></td>
=09=09=09=09=09=09<td style=3D"width:4px;height:40px">&nbsp;</td>
=09=09=09=09=09=09<td style=3D"font-size:18px;width:40px;border-radius:3px;=
background:#007AC0;border:1px solid #007AC0;"><a href=3D"https://mettlertol=
edo.eu.qualtrics.com/jfe/form/SV_5tdnLgXcXEAYh7g?Q_DL=3D8f4ufCyE6t5o7m4_5td=
nLgXcXEAYh7g_CGC_uJ4D0wJ1GIaBHci&amp;Q_CHL=3Demail&amp;Q_PopulateResponse=
=3D%7B%22QID12%22:%222%22%7D&amp;Q_PopulateValidate=3D1" style=3D"display:b=
lock;text-decoration:none;color:#ffffff;background:#007AC0;line-height:40px=
;border-radius:3px;white-space:nowrap;">2</a></td>
=09=09=09=09=09=09<td style=3D"width:4px;height:40px">&nbsp;</td>
=09=09=09=09=09=09<td style=3D"font-size:18px;width:40px;border-radius:3px;=
background:#007AC0;border:1px solid #007AC0;"><a href=3D"https://mettlertol=
edo.eu.qualtrics.com/jfe/form/SV_5tdnLgXcXEAYh7g?Q_DL=3D8f4ufCyE6t5o7m4_5td=
nLgXcXEAYh7g_CGC_uJ4D0wJ1GIaBHci&amp;Q_CHL=3Demail&amp;Q_PopulateResponse=
=3D%7B%22QID12%22:%223%22%7D&amp;Q_PopulateValidate=3D1" style=3D"display:b=
lock;text-decoration:none;color:#ffffff;background:#007AC0;line-height:40px=
;border-radius:3px;white-space:nowrap;">3</a></td>
=09=09=09=09=09=09<td style=3D"width:4px;height:40px">&nbsp;</td>
=09=09=09=09=09=09<td style=3D"font-size:18px;width:40px;border-radius:3px;=
background:#007AC0;border:1px solid #007AC0;"><a href=3D"https://mettlertol=
edo.eu.qualtrics.com/jfe/form/SV_5tdnLgXcXEAYh7g?Q_DL=3D8f4ufCyE6t5o7m4_5td=
nLgXcXEAYh7g_CGC_uJ4D0wJ1GIaBHci&amp;Q_CHL=3Demail&amp;Q_PopulateResponse=
=3D%7B%22QID12%22:%224%22%7D&amp;Q_PopulateValidate=3D1" style=3D"display:b=
lock;text-decoration:none;color:#ffffff;background:#007AC0;line-height:40px=
;border-radius:3px;white-space:nowrap;">4</a></td>
=09=09=09=09=09=09<td style=3D"width:4px;height:40px">&nbsp;</td>
=09=09=09=09=09=09<td style=3D"font-size:18px;width:40px;border-radius:3px;=
background:#007AC0;border:1px solid #007AC0;"><a href=3D"https://mettlertol=
edo.eu.qualtrics.com/jfe/form/SV_5tdnLgXcXEAYh7g?Q_DL=3D8f4ufCyE6t5o7m4_5td=
nLgXcXEAYh7g_CGC_uJ4D0wJ1GIaBHci&amp;Q_CHL=3Demail&amp;Q_PopulateResponse=
=3D%7B%22QID12%22:%225%22%7D&amp;Q_PopulateValidate=3D1" style=3D"display:b=
lock;text-decoration:none;color:#ffffff;background:#007AC0;line-height:40px=
;border-radius:3px;white-space:nowrap;">5</a></td>
=09=09=09=09=09=09<td style=3D"width:4px;height:40px">&nbsp;</td>
=09=09=09=09=09=09<td style=3D"font-size:18px;width:40px;border-radius:3px;=
background:#007AC0;border:1px solid #007AC0;"><a href=3D"https://mettlertol=
edo.eu.qualtrics.com/jfe/form/SV_5tdnLgXcXEAYh7g?Q_DL=3D8f4ufCyE6t5o7m4_5td=
nLgXcXEAYh7g_CGC_uJ4D0wJ1GIaBHci&amp;Q_CHL=3Demail&amp;Q_PopulateResponse=
=3D%7B%22QID12%22:%226%22%7D&amp;Q_PopulateValidate=3D1" style=3D"display:b=
lock;text-decoration:none;color:#ffffff;background:#007AC0;line-height:40px=
;border-radius:3px;white-space:nowrap;">6</a></td>
=09=09=09=09=09=09<td style=3D"width:4px;height:40px">&nbsp;</td>
=09=09=09=09=09=09<td style=3D"font-size:18px;width:40px;border-radius:3px;=
background:#007AC0;border:1px solid #007AC0;"><a href=3D"https://mettlertol=
edo.eu.qualtrics.com/jfe/form/SV_5tdnLgXcXEAYh7g?Q_DL=3D8f4ufCyE6t5o7m4_5td=
nLgXcXEAYh7g_CGC_uJ4D0wJ1GIaBHci&amp;Q_CHL=3Demail&amp;Q_PopulateResponse=
=3D%7B%22QID12%22:%227%22%7D&amp;Q_PopulateValidate=3D1" style=3D"display:b=
lock;text-decoration:none;color:#ffffff;background:#007AC0;line-height:40px=
;border-radius:3px;white-space:nowrap;">7</a></td>
=09=09=09=09=09=09<td style=3D"width:4px;height:40px">&nbsp;</td>
=09=09=09=09=09=09<td style=3D"font-size:18px;width:40px;border-radius:3px;=
background:#007AC0;border:1px solid #007AC0;"><a href=3D"https://mettlertol=
edo.eu.qualtrics.com/jfe/form/SV_5tdnLgXcXEAYh7g?Q_DL=3D8f4ufCyE6t5o7m4_5td=
nLgXcXEAYh7g_CGC_uJ4D0wJ1GIaBHci&amp;Q_CHL=3Demail&amp;Q_PopulateResponse=
=3D%7B%22QID12%22:%228%22%7D&amp;Q_PopulateValidate=3D1" style=3D"display:b=
lock;text-decoration:none;color:#ffffff;background:#007AC0;line-height:40px=
;border-radius:3px;white-space:nowrap;">8</a></td>
=09=09=09=09=09=09<td style=3D"width:4px;height:40px">&nbsp;</td>
=09=09=09=09=09=09<td style=3D"font-size:18px;width:40px;border-radius:3px;=
background:#007AC0;border:1px solid #007AC0;"><a href=3D"https://mettlertol=
edo.eu.qualtrics.com/jfe/form/SV_5tdnLgXcXEAYh7g?Q_DL=3D8f4ufCyE6t5o7m4_5td=
nLgXcXEAYh7g_CGC_uJ4D0wJ1GIaBHci&amp;Q_CHL=3Demail&amp;Q_PopulateResponse=
=3D%7B%22QID12%22:%229%22%7D&amp;Q_PopulateValidate=3D1" style=3D"display:b=
lock;text-decoration:none;color:#ffffff;background:#007AC0;line-height:40px=
;border-radius:3px;white-space:nowrap;">9</a></td>
=09=09=09=09=09=09<td style=3D"width:4px;height:40px">&nbsp;</td>
=09=09=09=09=09=09<td style=3D"font-size:18px;width:40px;border-radius:3px;=
background:#007AC0;border:1px solid #007AC0;"><a href=3D"https://mettlertol=
edo.eu.qualtrics.com/jfe/form/SV_5tdnLgXcXEAYh7g?Q_DL=3D8f4ufCyE6t5o7m4_5td=
nLgXcXEAYh7g_CGC_uJ4D0wJ1GIaBHci&amp;Q_CHL=3Demail&amp;Q_PopulateResponse=
=3D%7B%22QID12%22:%2210%22%7D&amp;Q_PopulateValidate=3D1" style=3D"display:=
block;text-decoration:none;color:#ffffff;background:#007AC0;line-height:40p=
x;border-radius:3px;white-space:nowrap;">10</a></td>
=09=09=09=09=09</tr>
=09=09=09=09</tbody>
=09=09=09</table>
=09=09=09</td>
=09=09</tr>
=09</tbody>
</table>

<p><span style=3D"font-size:13px;"><span style=3D"font-family:Arial,Helveti=
ca,sans-serif;">From consultation to purchase, we want you to have the utmo=
st confidence in every step of your journey with METTLER TOLEDO. We appreci=
ate the time you have taken and will actively use this to improve our servi=
ces to you.=E2=80=8B</span></span></p>
<span style=3D"font-family:Arial,Helvetica,sans-serif;"><span style=3D"font=
-size:13px;">Kind Regards,</span>=E2=80=8B<br>
<span style=3D"font-size:13px;">Alton Hill<br>
General Manager - METTLER TOLEDO North America</span></span><br>
&nbsp;
<p><span style=3D"font-size:11px;"><span style=3D"font-family:Arial,Helveti=
ca,sans-serif;">Or copy and paste the URL below into your internet browser:=
<br>
https://mettlertoledo.eu.qualtrics.com/jfe/form/SV_5tdnLgXcXEAYh7g?Q_DL=3D8=
f4ufCyE6t5o7m4_5tdnLgXcXEAYh7g_CGC_uJ4D0wJ1GIaBHci&amp;Q_CHL=3Demail</span>=
</span></p>

<p><span style=3D"font-size:11px;"><span style=3D"font-family:Arial,Helveti=
ca,sans-serif;">Completing this survey is voluntary and not&nbsp;a requirem=
ent to receive&nbsp;services from METTLER TOLEDO. For your convenience, par=
tial responses will be gathered and reviewed.</span></span></p>

<p><span style=3D"font-size:11px;"><span style=3D"font-family:Arial,Helveti=
ca,sans-serif;">Follow the link to opt out of future emails:<br>
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MD_8f4ufCyE6t5o7m4&amp;BT=3DbWV0dGxlcnRvbGVkbw&amp;_=3D1">Click here to uns=
ubscribe</a></span></span></p>

<p><span style=3D"font-size:11px;"><span style=3D"font-family:Arial,Helveti=
ca,sans-serif;">Follow the link to review the METTLER TOLEDO privacy policy=
: <a href=3D"https://www.mt.com/us/en/home/site_content/legal/privacy_polic=
y/privacy_policy.html" target=3D"_blank">https://www.mt.com/us/en/home/site=
_content/legal/privacy_policy/privacy_policy.html</a></span></span></p>
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