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✏️ Editing: 1688063761.M824082P3627161.aristoteles.x5servers.net,S=50610,W=51530:2,

Envelope-to: rcruz@sapasequipment.com
Delivery-date: Thu, 29 Jun 2023 14:36:01 -0400
Date: Thu, 29 Jun 2023 12:35:14 -0600 (MDT)
From: TXU Energy Feedback <txu@survey.txu.com>
Sender: TXU Energy Feedback <txu@survey.txu.com>
Reply-To: TXU Energy Feedback <feedback@survey.txu.com>
To: Richard <rcruz@sapasequipment.com>
Message-ID: <1923077256.1230878.1688063714397@6c3439af742c>
Subject: Richard, we'd still love to hear from you
MIME-Version: 1.0
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<https://www.txu.com/> Here for you 24/7 at 800-818-6132 <tel:8008186132>
MyAccount <https://www.txu.com/login.aspx> How Are We Doing?

Hi Richard, Thanks for being our customer so far. Will you let us know how
we=E2=80=99re doing so far by taking a quick 5-minute survey? Your feedback=
 helps us
create a better experience.
Overall, how satisfied are you with TXU Energy? Very satisfied
<https://txu.az1.qualtrics.com/jfe/form/SV_6PyUrTzHqfm6wkt?Q_DL=3DWpng59wTy=
VREa6K_6PyUrTzHqfm6wkt_CTR_32QSBzqQsblTZtG&Q_CHL=3Demail&Q_PopulateResponse=
=3D%7B%22QID2%22:%221%22%7D&Q_PopulateValidate=3D1>
Somewhat satisfied
<https://txu.az1.qualtrics.com/jfe/form/SV_6PyUrTzHqfm6wkt?Q_DL=3DWpng59wTy=
VREa6K_6PyUrTzHqfm6wkt_CTR_32QSBzqQsblTZtG&Q_CHL=3Demail&Q_PopulateResponse=
=3D%7B%22QID2%22:%222%22%7D&Q_PopulateValidate=3D1>
Neither satisfied nor dissatisfied
<https://txu.az1.qualtrics.com/jfe/form/SV_6PyUrTzHqfm6wkt?Q_DL=3DWpng59wTy=
VREa6K_6PyUrTzHqfm6wkt_CTR_32QSBzqQsblTZtG&Q_CHL=3Demail&Q_PopulateResponse=
=3D%7B%22QID2%22:%223%22%7D&Q_PopulateValidate=3D1>
Somewhat dissatisfied
<https://txu.az1.qualtrics.com/jfe/form/SV_6PyUrTzHqfm6wkt?Q_DL=3DWpng59wTy=
VREa6K_6PyUrTzHqfm6wkt_CTR_32QSBzqQsblTZtG&Q_CHL=3Demail&Q_PopulateResponse=
=3D%7B%22QID2%22:%224%22%7D&Q_PopulateValidate=3D1>
Very dissatisfied
<https://txu.az1.qualtrics.com/jfe/form/SV_6PyUrTzHqfm6wkt?Q_DL=3DWpng59wTy=
VREa6K_6PyUrTzHqfm6wkt_CTR_32QSBzqQsblTZtG&Q_CHL=3Demail&Q_PopulateResponse=
=3D%7B%22QID2%22:%225%22%7D&Q_PopulateValidate=3D1>
Need help? 24/7 customer care is available at 800-818-6132. The address we
have for you is rcruz@sapasequipment.com. TXU Energy periodically conducts
customer surveys or solicits customer feedback. If you wish to unsubscribe
future TXU Energy surveys, please click here toUnsubscribe
<https://txu.az1.qualtrics.com/CP/Register.php?OptOut=3Dtrue&RID=3DCTR_32QS=
BzqQsblTZtG&LID=3DUR_9YcjvPcDzG8XkHP&DID=3DEMD_2nrcqIJgcnwPM8o&BT=3DdHh1&_=
=3D1>
. Please do not reply to this email; this email address is not monitored fo=
r
inbound replies. If you have questions about the subject matter contained i=
n
this email or survey, please contactfeedback@survey.txu.com
<mailto:feedback@survey.txu.com?subject=3D>.
Privacy Statement <https://www.txu.com/legal/privacy-policy.aspx>
=C2=A9 2023 TXU Energy Retail Company LLC. All rights reserved. REP #10004
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=09=09=09=09=09=09=09=09<table cellpadding=3D"0" cellspacing=3D"0" class=3D=
"stylingblock-content-wrapper" style=3D"min-width: 100%; " width=3D"100%">
=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=
=09=09=09=09=09=09=09=09=09<tbody>
=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=
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=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=
=09=09=09=09=09=09=09=09=09=09=09<td class=3D"stylingblock-content-margin-c=
ell" style=3D"padding: 5px 10px 10px; ">
=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=
=09=09=09=09=09=09=09=09=09=09=09<table cellpadding=3D"0" cellspacing=3D"0"=
 class=3D"stylingblock-content-wrapper" style=3D"background-color: transpar=
ent; min-width: 100%; " width=3D"100%">
=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=
=09=09=09=09=09=09=09=09=09=09=09=09<tbody>
=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=
=09=09=09=09=09=09=09=09=09=09=09=09=09<tr>
=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=
=09=09=09=09=09=09=09=09=09=09=09=09=09=09<td class=3D"stylingblock-content=
-wrapper camarker-inner" style=3D"padding: 0px; ">
=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=
=09=09=09=09=09=09=09=09=09=09=09=09=09=09<div style=3D"text-align: right;"=
><span style=3D"color:#616265;">&nbsp;&nbsp;<span style=3D"font-size:12px; =
text-decoration: none;"><span style=3D"font-family:arial;"><a alias=3D"" co=
nversion=3D"false" data-linkto=3D"https://" href=3D"https://www.txu.com/log=
in.aspx" style=3D"color:#616265;text-decoration:underline;" title=3D"MyAcco=
unt Sign-in">MyAccount</a></span></span></span></div>
=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=
=09=09=09=09=09=09=09=09=09=09=09=09=09=09</td>
=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=
=09=09=09=09=09=09=09=09=09=09=09=09=09</tr>
=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=
=09=09=09=09=09=09=09=09=09=09=09=09</tbody>
=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=
=09=09=09=09=09=09=09=09=09=09=09</table>
=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=
=09=09=09=09=09=09=09=09=09=09=09</td>
=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=
=09=09=09=09=09=09=09=09=09=09</tr>
=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=
=09=09=09=09=09=09=09=09=09</tbody>
=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=
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=09=09=09=09=09=09=09=09</td>
=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=
=09=09=09=09=09=09=09</tr>
=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=
=09=09=09=09=09=09</tbody>
=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=
=09=09=09=09=09</table>
=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=
=09=09=09=09=09</td>
=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=
=09=09=09=09</tr>
=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=
=09=09=09</tbody>
=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=
=09=09</table>
=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=
=09=09</td>
=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=
=09</tr>
=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=
</tbody>
=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09</t=
able>
=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09</t=
d>
=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09</tr>
=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09</tbody>
=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09</table>

=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=
=09=09=09=09=09<div style=3D"line-height: 1.5; text-align: left; padding: 1=
0px;"><span style=3D"color:#616265;"><span style=3D"font-family:arial"><spa=
n style=3D"font-size: 14px;">Hi Richard,</span></span></span></div>

=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=
=09=09=09=09=09<div style=3D"line-height: 1.5; text-align: left; padding: 1=
0px;"><span style=3D"font-size:14px;"><span style=3D"font-family:arial"><sp=
an style=3D"color:#616265;">Thanks for being our customer so far. Will you =
let us know how we=E2=80=99re doing so far by taking a quick 5-minute surve=
y? Your feedback helps us create a better experience.</span></span></span><=
br>
=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=
=09=09=09=09=09&nbsp;
=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=
=09=09=09=09=09<table align=3D"center" border=3D"0" cellpadding=3D"0" style=
=3D"padding:16px; background-color:#F2F4F8; border:1px solid #D9DBDE; borde=
r-radius:3px; font-family:arial">
=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=
=09=09=09=09=09=09<tbody>
=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=
=09=09=09=09=09=09=09<tr>
=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=
=09=09=09=09=09=09=09=09<td style=3D"padding-bottom:12px;font-size:15px;"><=
span style=3D"font-family:Arial,Helvetica,sans-serif;"><span style=3D"color=
:#888888;">Overall, how satisfied are you with TXU Energy?&nbsp;</span></sp=
an></td>
=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=
=09=09=09=09=09=09=09</tr>
=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=
=09=09=09=09=09=09=09<tr>
=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=
=09=09=09=09=09=09=09=09<td>
=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=
=09=09=09=09=09=09=09=09<table border=3D"0" cellpadding=3D"0" cellspacing=
=3D"5" style=3D"text-align:center;" width=3D"100%">
=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=
=09=09=09=09=09=09=09=09=09<tbody>
=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=
=09=09=09=09=09=09=09=09=09=09<tr>
=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=
=09=09=09=09=09=09=09=09=09=09=09<td style=3D"background:#fff;border-radius=
:3px;border:1px solid #A5A5A5;"><span style=3D"font-family:Arial,Helvetica,=
sans-serif;"><a href=3D"https://txu.az1.qualtrics.com/jfe/form/SV_6PyUrTzHq=
fm6wkt?Q_DL=3DWpng59wTyVREa6K_6PyUrTzHqfm6wkt_CTR_32QSBzqQsblTZtG&amp;Q_CHL=
=3Demail&amp;Q_PopulateResponse=3D%7B%22QID2%22:%221%22%7D&amp;Q_PopulateVa=
lidate=3D1" style=3D"display:block;font-size:12px;text-decoration:none;colo=
r:#666;border:12px solid #fff;border-radius:3px;background:#fff;"><span sty=
le=3D"color:#888888;">Very satisfied</span></a></span></td>
=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=
=09=09=09=09=09=09=09=09=09=09</tr>
=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=
=09=09=09=09=09=09=09=09=09=09<tr>
=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=
=09=09=09=09=09=09=09=09=09=09=09<td style=3D"background:#fff;border-radius=
:3px;border:1px solid #A5A5A5;"><span style=3D"font-family:Arial,Helvetica,=
sans-serif;"><a href=3D"https://txu.az1.qualtrics.com/jfe/form/SV_6PyUrTzHq=
fm6wkt?Q_DL=3DWpng59wTyVREa6K_6PyUrTzHqfm6wkt_CTR_32QSBzqQsblTZtG&amp;Q_CHL=
=3Demail&amp;Q_PopulateResponse=3D%7B%22QID2%22:%222%22%7D&amp;Q_PopulateVa=
lidate=3D1" style=3D"display:block;font-size:12px;text-decoration:none;colo=
r:#666;border:12px solid #fff;border-radius:3px;background:#fff;"><span sty=
le=3D"color:#888888;">Somewhat satisfied</span></a></span></td>
=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=
=09=09=09=09=09=09=09=09=09=09</tr>
=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=
=09=09=09=09=09=09=09=09=09=09<tr>
=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=
=09=09=09=09=09=09=09=09=09=09=09<td style=3D"background:#fff;border-radius=
:3px;border:1px solid #A5A5A5;"><span style=3D"font-family:Arial,Helvetica,=
sans-serif;"><a href=3D"https://txu.az1.qualtrics.com/jfe/form/SV_6PyUrTzHq=
fm6wkt?Q_DL=3DWpng59wTyVREa6K_6PyUrTzHqfm6wkt_CTR_32QSBzqQsblTZtG&amp;Q_CHL=
=3Demail&amp;Q_PopulateResponse=3D%7B%22QID2%22:%223%22%7D&amp;Q_PopulateVa=
lidate=3D1" style=3D"display:block;font-size:12px;text-decoration:none;colo=
r:#666;border:12px solid #fff;border-radius:3px;background:#fff;"><span sty=
le=3D"color:#888888;">Neither satisfied nor dissatisfied </span></a></span>=
</td>
=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=
=09=09=09=09=09=09=09=09=09=09</tr>
=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=
=09=09=09=09=09=09=09=09=09=09<tr>
=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=
=09=09=09=09=09=09=09=09=09=09=09<td style=3D"background:#fff;border-radius=
:3px;border:1px solid #A5A5A5;"><span style=3D"font-family:Arial,Helvetica,=
sans-serif;"><a href=3D"https://txu.az1.qualtrics.com/jfe/form/SV_6PyUrTzHq=
fm6wkt?Q_DL=3DWpng59wTyVREa6K_6PyUrTzHqfm6wkt_CTR_32QSBzqQsblTZtG&amp;Q_CHL=
=3Demail&amp;Q_PopulateResponse=3D%7B%22QID2%22:%224%22%7D&amp;Q_PopulateVa=
lidate=3D1" style=3D"display:block;font-size:12px;text-decoration:none;colo=
r:#666;border:12px solid #fff;border-radius:3px;background:#fff;"><span sty=
le=3D"color:#888888;">Somewhat dissatisfied</span></a></span></td>
=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=
=09=09=09=09=09=09=09=09=09=09</tr>
=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=
=09=09=09=09=09=09=09=09=09=09<tr>
=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=
=09=09=09=09=09=09=09=09=09=09=09<td style=3D"background:#fff;border-radius=
:3px;border:1px solid #A5A5A5;"><span style=3D"font-family:Arial,Helvetica,=
sans-serif;"><a href=3D"https://txu.az1.qualtrics.com/jfe/form/SV_6PyUrTzHq=
fm6wkt?Q_DL=3DWpng59wTyVREa6K_6PyUrTzHqfm6wkt_CTR_32QSBzqQsblTZtG&amp;Q_CHL=
=3Demail&amp;Q_PopulateResponse=3D%7B%22QID2%22:%225%22%7D&amp;Q_PopulateVa=
lidate=3D1" style=3D"display:block;font-size:12px;text-decoration:none;colo=
r:#666;border:12px solid #fff;border-radius:3px;background:#fff;"><span sty=
le=3D"color:#888888;">Very dissatisfied</span></a></span></td>
=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=
=09=09=09=09=09=09=09=09=09=09</tr>
=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=
=09=09=09=09=09=09=09=09=09</tbody>
=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=
=09=09=09=09=09=09=09=09</table>
=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=
=09=09=09=09=09=09=09=09</td>
=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=
=09=09=09=09=09=09=09</tr>
=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=
=09=09=09=09=09=09</tbody>
=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=
=09=09=09=09=09</table>
=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=
=09=09=09=09=09</div>
=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=
=09=09=09=09=09<br>
=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=
=09=09=09=09=09&nbsp;</td>
=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=
=09=09=09=09</tr>
=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=
=09=09=09</tbody>
=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=
=09=09</table>
=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=
=09=09</td>
=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=
=09</tr>
=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=
</tbody>
=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09</t=
able>
=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09</t=
d>
=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09</tr>
=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09</tbody>
=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09</table>

=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09<table cellp=
adding=3D"0" cellspacing=3D"0" class=3D"stylingblock-content-wrapper" style=
=3D"background-color: #616265; min-width: 100%; " width=3D"100%">
=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09<tbody>
=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09<tr>
=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09<td=
 class=3D"stylingblock-content-wrapper camarker-inner" style=3D"padding: 10=
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tyle=3D"font-family:arial"><span style=3D"font-size:14px;"><span style=3D"c=
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