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Envelope-to: rcruz@sapasequipment.com
Delivery-date: Mon, 14 Aug 2023 11:05:55 -0400
From: Nina White <nina.white@rlcarriers.com>
To: "rcruz@sapasequipment.com" <rcruz@sapasequipment.com>
Subject: RE: ACCT SAPA11  SAPAS LLC
Thread-Topic: ACCT SAPA11  SAPAS LLC
Thread-Index: AdnK99+7Aw5DUAIhTRS5x1YvqOQRHQAJU4+AAFy659AAdk/LAAANzRHDABAKwgD//7/tkg==
Date: Mon, 14 Aug 2023 15:04:54 +0000
Message-ID: <82a5a11ff3664e5db762d6c968476c24@rlcarriers.com>
References: <f98556cd4bc740dbb7c8206bfc9569cd@rlcarriers.com>
 <01e701d9cafb$a82f6260$f88e2720$@sapasequipment.com>
 <973a5f990f1f45658c916f330cb3dbe0@rlcarriers.com>,
 <02ef01d9ce47$d2d0cf00$78726d00$@sapasequipment.com>
 <7e007aef090c431e915f299437d2ddfc@rlcarriers.com>,<000401d9cebf$31d701f0$958505d0$@sapasequipment.com>
In-Reply-To: <000401d9cebf$31d701f0$958505d0$@sapasequipment.com>
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I know that's why I stepped in

Nina White
R+L Carriers
(281)788-5929

-------- Original message --------
From: rcruz@sapasequipment.com
Date: 8/14/23 9:54 AM (GMT-06:00)
To: Nina White <nina.white@rlcarriers.com>
Subject: RE: ACCT SAPA11 SAPAS LLC

This email originated outside the organization. Avoid clicking links or ope=
ning attachments unless you have confirmed this email is legitimate.
Hi Nina

Its of; just rubbed me the wrong way.

Have a great week.

From: Nina White <nina.white@rlcarriers.com>
Sent: Monday, August 14, 2023 6:15 AM
To: rcruz@sapasequipment.com; Kim Ross <kim.ross@rlcarriers.com>
Subject: RE: ACCT SAPA11 SAPAS LLC

Richard,

Thank you for.the follow.up.and yes you have been a great customer for many=
 years.  Thank you for.tbe opportunity and business

Nina White
R+L Carriers
(281)788-5929

-------- Original message --------
From: rcruz@sapasequipment.com<mailto:rcruz@sapasequipment.com>
Date: 8/13/23 7:39 PM (GMT-06:00)
To: Kim Ross <kim.ross@rlcarriers.com<mailto:kim.ross@rlcarriers.com>>
Cc: Nina White <nina.white@rlcarriers.com<mailto:nina.white@rlcarriers.com>=
>
Subject: RE: ACCT SAPA11 SAPAS LLC

This email originated outside the organization. Avoid clicking links or ope=
ning attachments unless you have confirmed this email is legitimate.

Dear Ms Ross,

Been in the field for which the delay.

Will email tomorrow.

I think I have been a loyal customer and as such don=92t appreciate the com=
ment on COD.

As it may, you will have your paperwork tomorrow.

Richard Cruz
Owner

From: Kim Ross <kim.ross@rlcarriers.com<mailto:kim.ross@rlcarriers.com>>
Sent: Friday, August 11, 2023 3:14 PM
To: rcruz@sapasequipment.com<mailto:rcruz@sapasequipment.com>
Cc: Nina White <nina.white@rlcarriers.com<mailto:nina.white@rlcarriers.com>=
>
Subject: RE: ACCT SAPA11 SAPAS LLC

We have not received the completed form, please provide

The account is being placed on COD until the form is completed and returned

Thank you

Kim Ross
R&L Carriers
Credit & Collections
1-800-543-5589 ext.#1156 or 937-556-2182
Fax #937-283-1502
kim.ross@rlcarriers.com<mailto:kim.ross@rlcarriers.com>

From: rcruz@sapasequipment.com<mailto:rcruz@sapasequipment.com> <rcruz@sapa=
sequipment.com<mailto:rcruz@sapasequipment.com>>
Sent: Wednesday, August 9, 2023 3:57 PM
To: Kim Ross <kim.ross@rlcarriers.com<mailto:kim.ross@rlcarriers.com>>
Cc: Nina White <nina.white@rlcarriers.com<mailto:nina.white@rlcarriers.com>=
>
Subject: RE: ACCT SAPA11 SAPAS LLC

This email originated outside the organization. Avoid clicking links or ope=
ning attachments unless you have confirmed this email is legitimate.

Hi Kim,

Yes, I had to cancel my previous card.   Will complete your form.

Best
Richard

From: Kim Ross <kim.ross@rlcarriers.com<mailto:kim.ross@rlcarriers.com>>
Sent: Wednesday, August 9, 2023 2:36 PM
To: RCRUZ@SAPASEQUIPMENT.COM<mailto:RCRUZ@SAPASEQUIPMENT.COM>
Cc: Nina White <nina.white@rlcarriers.com<mailto:nina.white@rlcarriers.com>=
>
Subject: ACCT SAPA11 SAPAS LLC
Importance: High

Good afternoon Richard,

The credit card on your account with R&L Carriers has declined.  We current=
ly have $2024.36 in open invoices on the account dating back to 7/14/2023

Please find attached an AUTO PAY FORM attached.  Please complete form post =
dating to 7/14/2023 and return to the email address at the top of the form.=
  By post dating the form, this will allow us to process all the open invoi=
ces on the account

Please note:  If the form is not completed and returned, we will have to pl=
ace the account on COD status.

Thank you

Kim Ross
R&L Carriers
Credit & Collections
1-800-543-5589 ext.#1156 or 937-556-2182
Fax #937-283-1502
kim.ross@rlcarriers.com<mailto:kim.ross@rlcarriers.com>

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<meta content=3D"text/html; charset=3DWindows-1252">
<meta name=3D"Generator" content=3D"Microsoft Word 15 (filtered medium)">
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</head>
<body lang=3D"EN-US" link=3D"blue" vlink=3D"purple" style=3D"word-wrap:brea=
k-word">
<div dir=3D"auto">I know that's why I stepped in&nbsp;</div>
<div dir=3D"auto"><br>
</div>
<div dir=3D"auto"><br>
</div>
<div dir=3D"auto"><br>
</div>
<div id=3D"composer_signature" dir=3D"auto">
<div dir=3D"auto" style=3D"font-size:85%; color:#575757">Nina White</div>
<div dir=3D"auto" style=3D"font-size:85%; color:#575757">R&#43;L Carriers</=
div>
<div dir=3D"auto" style=3D"font-size:85%; color:#575757">(281)788-5929</div=
>
</div>
<div dir=3D"auto"><br>
</div>
<div><br>
</div>
<div><br>
</div>
<div>-------- Original message --------</div>
<div>From: rcruz@sapasequipment.com </div>
<div>Date: 8/14/23 9:54 AM (GMT-06:00) </div>
<div>To: Nina White &lt;nina.white@rlcarriers.com&gt; </div>
<div>Subject: RE: ACCT SAPA11 SAPAS LLC </div>
<div><br>
</div>
<div>
<div>
<table border=3D"1" cellspacing=3D"0" cellpadding=3D"0">
<tbody>
<tr valign=3D"middle" bgcolor=3D"#FFBF00">
<td nowrap=3D""><font face=3D"Arial,sans-serif">This email originated outsi=
de the organization. Avoid clicking links or opening attachments unless you=
 have confirmed this email is legitimate.</font></td>
</tr>
</tbody>
</table>
</div>
<div class=3D"WordSection1">
<p class=3D"MsoNormal">Hi Nina</p>
<p class=3D"MsoNormal">&nbsp;</p>
<p class=3D"MsoNormal">Its of; just rubbed me the wrong way.</p>
<p class=3D"MsoNormal">&nbsp;</p>
<p class=3D"MsoNormal">Have a great week. </p>
<p class=3D"MsoNormal">&nbsp;</p>
<div>
<div style=3D"border:none; border-top:solid #E1E1E1 1.0pt; padding:3.0pt 0i=
n 0in 0in">
<p class=3D"MsoNormal"><b>From:</b> Nina White &lt;nina.white@rlcarriers.co=
m&gt; <br>
<b>Sent:</b> Monday, August 14, 2023 6:15 AM<br>
<b>To:</b> rcruz@sapasequipment.com; Kim Ross &lt;kim.ross@rlcarriers.com&g=
t;<br>
<b>Subject:</b> RE: ACCT SAPA11 SAPAS LLC</p>
</div>
</div>
<p class=3D"MsoNormal">&nbsp;</p>
<div>
<p class=3D"MsoNormal">Richard,</p>
</div>
<div>
<p class=3D"MsoNormal">&nbsp;</p>
</div>
<div>
<p class=3D"MsoNormal">Thank you for.the follow.up.and yes you have been a =
great customer for many years.&nbsp; Thank you for.tbe opportunity and busi=
ness</p>
</div>
<div>
<p class=3D"MsoNormal">&nbsp;</p>
</div>
<div>
<p class=3D"MsoNormal">&nbsp;</p>
</div>
<div>
<p class=3D"MsoNormal">&nbsp;</p>
</div>
<div id=3D"composer_signature">
<div>
<p class=3D"MsoNormal"><span style=3D"font-size:9.5pt; color:#575757">Nina =
White</span></p>
</div>
<div>
<p class=3D"MsoNormal"><span style=3D"font-size:9.5pt; color:#575757">R&#43=
;L Carriers</span></p>
</div>
<div>
<p class=3D"MsoNormal"><span style=3D"font-size:9.5pt; color:#575757">(281)=
788-5929</span></p>
</div>
</div>
<div>
<p class=3D"MsoNormal">&nbsp;</p>
</div>
<div>
<p class=3D"MsoNormal">&nbsp;</p>
</div>
<div>
<p class=3D"MsoNormal">&nbsp;</p>
</div>
<div>
<p class=3D"MsoNormal">-------- Original message --------</p>
</div>
<div>
<p class=3D"MsoNormal">From: <a href=3D"mailto:rcruz@sapasequipment.com">rc=
ruz@sapasequipment.com</a>
</p>
</div>
<div>
<p class=3D"MsoNormal">Date: 8/13/23 7:39 PM (GMT-06:00) </p>
</div>
<div>
<p class=3D"MsoNormal">To: Kim Ross &lt;<a href=3D"mailto:kim.ross@rlcarrie=
rs.com">kim.ross@rlcarriers.com</a>&gt;
</p>
</div>
<div>
<p class=3D"MsoNormal">Cc: Nina White &lt;<a href=3D"mailto:nina.white@rlca=
rriers.com">nina.white@rlcarriers.com</a>&gt;
</p>
</div>
<div>
<p class=3D"MsoNormal">Subject: RE: ACCT SAPA11 SAPAS LLC </p>
</div>
<div>
<p class=3D"MsoNormal">&nbsp;</p>
</div>
<div>
<div>
<table class=3D"MsoNormalTable" border=3D"1" cellspacing=3D"0" cellpadding=
=3D"0">
<tbody>
<tr>
<td nowrap=3D"" style=3D"background:#FFBF00; padding:0in 0in 0in 0in">
<p class=3D"MsoNormal"><span style=3D"font-family:&quot;Arial&quot;,sans-se=
rif; color:black">This email originated outside the organization. Avoid cli=
cking links or opening attachments unless you have confirmed this email is =
legitimate.</span></p>
</td>
</tr>
</tbody>
</table>
</div>
<div>
<p class=3D"MsoNormal">Dear Ms Ross, </p>
<p class=3D"MsoNormal">&nbsp;</p>
<p class=3D"MsoNormal">Been in the field for which the delay.</p>
<p class=3D"MsoNormal">&nbsp;</p>
<p class=3D"MsoNormal">Will email tomorrow.&nbsp; </p>
<p class=3D"MsoNormal">&nbsp;</p>
<p class=3D"MsoNormal">I think I have been a loyal customer and as such don=
=92t appreciate the comment on COD.</p>
<p class=3D"MsoNormal">&nbsp;</p>
<p class=3D"MsoNormal">As it may, you will have your paperwork tomorrow.&nb=
sp; </p>
<p class=3D"MsoNormal">&nbsp;</p>
<p class=3D"MsoNormal">Richard Cruz</p>
<p class=3D"MsoNormal">Owner</p>
<p class=3D"MsoNormal">&nbsp;</p>
<div>
<div style=3D"border:none; border-top:solid #E1E1E1 1.0pt; padding:3.0pt 0i=
n 0in 0in">
<p class=3D"MsoNormal"><b>From:</b> Kim Ross &lt;<a href=3D"mailto:kim.ross=
@rlcarriers.com">kim.ross@rlcarriers.com</a>&gt;
<br>
<b>Sent:</b> Friday, August 11, 2023 3:14 PM<br>
<b>To:</b> <a href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment=
.com</a><br>
<b>Cc:</b> Nina White &lt;<a href=3D"mailto:nina.white@rlcarriers.com">nina=
.white@rlcarriers.com</a>&gt;<br>
<b>Subject:</b> RE: ACCT SAPA11 SAPAS LLC</p>
</div>
</div>
<p class=3D"MsoNormal">&nbsp;</p>
<p class=3D"MsoNormal">We have not received the completed form, please prov=
ide</p>
<p class=3D"MsoNormal">&nbsp;</p>
<p class=3D"MsoNormal">The account is being placed on COD until the form is=
 completed and returned</p>
<p class=3D"MsoNormal">&nbsp;</p>
<div>
<p class=3D"MsoNormal">Thank you</p>
<p class=3D"MsoNormal">&nbsp;</p>
<p class=3D"MsoNormal">Kim Ross</p>
<p class=3D"MsoNormal">R&amp;L Carriers</p>
<p class=3D"MsoNormal">Credit &amp; Collections</p>
<p class=3D"MsoNormal">1-800-543-5589 ext.#1156 or 937-556-2182</p>
<p class=3D"MsoNormal">Fax #937-283-1502</p>
<p class=3D"MsoNormal"><a href=3D"mailto:kim.ross@rlcarriers.com">kim.ross@=
rlcarriers.com</a></p>
</div>
<p class=3D"MsoNormal">&nbsp;</p>
<div>
<div style=3D"border:none; border-top:solid #E1E1E1 1.0pt; padding:3.0pt 0i=
n 0in 0in">
<p class=3D"MsoNormal"><b>From:</b> <a href=3D"mailto:rcruz@sapasequipment.=
com">rcruz@sapasequipment.com</a> &lt;<a href=3D"mailto:rcruz@sapasequipmen=
t.com">rcruz@sapasequipment.com</a>&gt;
<br>
<b>Sent:</b> Wednesday, August 9, 2023 3:57 PM<br>
<b>To:</b> Kim Ross &lt;<a href=3D"mailto:kim.ross@rlcarriers.com">kim.ross=
@rlcarriers.com</a>&gt;<br>
<b>Cc:</b> Nina White &lt;<a href=3D"mailto:nina.white@rlcarriers.com">nina=
.white@rlcarriers.com</a>&gt;<br>
<b>Subject:</b> RE: ACCT SAPA11 SAPAS LLC</p>
</div>
</div>
<p class=3D"MsoNormal">&nbsp;</p>
<div>
<table class=3D"MsoNormalTable" border=3D"1" cellspacing=3D"0" cellpadding=
=3D"0">
<tbody>
<tr>
<td nowrap=3D"" style=3D"background:#FFBF00; padding:0in 0in 0in 0in">
<p class=3D"MsoNormal"><span style=3D"font-family:&quot;Arial&quot;,sans-se=
rif; color:black">This email originated outside the organization. Avoid cli=
cking links or opening attachments unless you have confirmed this email is =
legitimate.</span></p>
</td>
</tr>
</tbody>
</table>
</div>
<p class=3D"MsoNormal">Hi Kim, </p>
<p class=3D"MsoNormal">&nbsp;</p>
<p class=3D"MsoNormal">Yes, I had to cancel my previous card.&nbsp;&nbsp; W=
ill complete your form.&nbsp;
</p>
<p class=3D"MsoNormal">&nbsp;</p>
<p class=3D"MsoNormal">Best</p>
<p class=3D"MsoNormal">Richard</p>
<p class=3D"MsoNormal">&nbsp;</p>
<div>
<div style=3D"border:none; border-top:solid #E1E1E1 1.0pt; padding:3.0pt 0i=
n 0in 0in">
<p class=3D"MsoNormal"><b>From:</b> Kim Ross &lt;<a href=3D"mailto:kim.ross=
@rlcarriers.com">kim.ross@rlcarriers.com</a>&gt;
<br>
<b>Sent:</b> Wednesday, August 9, 2023 2:36 PM<br>
<b>To:</b> <a href=3D"mailto:RCRUZ@SAPASEQUIPMENT.COM">RCRUZ@SAPASEQUIPMENT=
.COM</a><br>
<b>Cc:</b> Nina White &lt;<a href=3D"mailto:nina.white@rlcarriers.com">nina=
.white@rlcarriers.com</a>&gt;<br>
<b>Subject:</b> ACCT SAPA11 SAPAS LLC<br>
<b>Importance:</b> High</p>
</div>
</div>
<p class=3D"MsoNormal">&nbsp;</p>
<p class=3D"MsoNormal">Good afternoon Richard,</p>
<p class=3D"MsoNormal">&nbsp;</p>
<p class=3D"MsoNormal">The credit card on your account with R&amp;L Carrier=
s has declined.&nbsp; We currently have $2024.36 in open invoices on the ac=
count dating back to 7/14/2023</p>
<p class=3D"MsoNormal">&nbsp;</p>
<p class=3D"MsoNormal">Please find attached an AUTO PAY FORM attached.&nbsp=
; Please complete form post dating to 7/14/2023 and return to the email add=
ress at the top of the form.&nbsp; By post dating the form, this will allow=
 us to process all the open invoices on the
 account</p>
<p class=3D"MsoNormal">&nbsp;</p>
<p class=3D"MsoNormal">Please note:&nbsp; If the form is not completed and =
returned, we will have to place the account on COD status.</p>
<p class=3D"MsoNormal">&nbsp;</p>
<p class=3D"MsoNormal">Thank you</p>
<p class=3D"MsoNormal">&nbsp;</p>
<p class=3D"MsoNormal">Kim Ross</p>
<p class=3D"MsoNormal">R&amp;L Carriers</p>
<p class=3D"MsoNormal">Credit &amp; Collections</p>
<p class=3D"MsoNormal">1-800-543-5589 ext.#1156 or 937-556-2182</p>
<p class=3D"MsoNormal">Fax #937-283-1502</p>
<p class=3D"MsoNormal"><a href=3D"mailto:kim.ross@rlcarriers.com">kim.ross@=
rlcarriers.com</a></p>
<p class=3D"MsoNormal">&nbsp;</p>
</div>
</div>
</div>
</div>
</body>
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