Da

✏️ Editing: 1694007813.M117614P1002956.aristoteles.x5servers.net,S=29027,W=29665:2,RS

Envelope-to: rcruz@sapasequipment.com
Delivery-date: Wed, 06 Sep 2023 09:43:33 -0400
MIME-Version: 1.0
References: <063401d9dd14$49a14350$dce3c9f0$@sapasequipment.com>
 <SA1PR14MB598335EBC9953B05C1CC843ADEE4A@SA1PR14MB5983.namprd14.prod.outlook.com>
 <000b01d9df35$ac4fc530$04ef4f90$@sapasequipment.com> <SA1PR14MB59831615ECBD68E741C23145DEE8A@SA1PR14MB5983.namprd14.prod.outlook.com>
 <017001d9e013$980d9e10$c828da30$@sapasequipment.com> <CAGYM5ayi=2HKNsjG_UG7fUPkv9LyP+EYrX6WBJy1HWJ5SDKXSg@mail.gmail.com>
 <037001d9e0c2$cda0e050$68e2a0f0$@sapasequipment.com>
In-Reply-To: <037001d9e0c2$cda0e050$68e2a0f0$@sapasequipment.com>
From: Michael Field <mfield@paradisebiomed.com>
Date: Wed, 6 Sep 2023 09:42:20 -0400
Message-ID: <CAGYM5azot2t05Bi-Q+9TLm-=ufwKTF7grREgCBiwokJhQs3=Gg@mail.gmail.com>
Subject: Re: FW: [EXTERNAL] FW: CLAIM FOR DAMAGED ITEM RANDLCARRIERSWEBPROWP8832789
To: rcruz@sapasequipment.com
Content-Type: multipart/alternative; boundary="000000000000420fab0604b0eae1"

--000000000000420fab0604b0eae1
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Yes

On Wed, Sep 6, 2023 at 9:05 AM <rcruz@sapasequipment.com> wrote:

> Hi Michael,
>
>
>
> Are you available to speak at 11am central?
>
>
>
>
>
>
>
> *From:* Michael Field <mfield@paradisebiomed.com>
> *Sent:* Wednesday, September 6, 2023 6:32 AM
> *To:* rcruz@sapasequipment.com
> *Subject:* Re: FW: [EXTERNAL] FW: CLAIM FOR DAMAGED ITEM
> RANDLCARRIERSWEBPROWP8832789
>
>
>
> Good Morning Richard,
>
>
>
> I am happy to see that the insurance is moving along. But, I am still
> unsure how I fit into this picture. Insurance will pay you back... then..=
.
> you pay me back? Why do I need to wait until insurance pays you? I am dow=
n
> the money and I am down a machine. I'm in a bad spot here and I need this
> resolved immediately. The way this is being handled is making me feel ver=
y
> uncomfortable. Let me know what the deal is please. Thank you.
>
>
>
> On Tue, Sep 5, 2023 at 12:11=E2=80=AFPM <rcruz@sapasequipment.com> wrote:
>
> Hi Michael,
>
>
>
> I just received this message from the insurance company.
>
>
>
> Will continue to keep you posted.
>
>
>
> Regards
>
> Richard
>
>
>
> *From:* tracking@parcelpro.com <tracking@parcelpro.com>
> *Sent:* Tuesday, September 5, 2023 10:55 AM
> *To:* rcruz@sapasequipment.com
> *Subject:* RE: [EXTERNAL] FW: CLAIM FOR DAMAGED ITEM
> RANDLCARRIERSWEBPROWP8832789
>
>
>
> Good morning Richard,
>
> Thank you for the notice. Our team will move forward to register your
> claim.
>
>
>
>
>
> Thank you
>
>
>
>
>
>
>
>
>
>
>
> Daniela Magallan Garcia
> Administrative Assistant
>
> High Value Business Unit
>
> Parcel Pro=C2=AE, a UPS Capital Company =E2=80=93 (0F65226)
>
> Office: 888-683-2300 Option 4, 1
>
> Fax: 310-328-1221
>
> Tracking@parcelpro.com
>
> www.parcelpro.com
>
>
>
>
>
>
>
>
>
> *From:* rcruz@sapasequipment.com <rcruz@sapasequipment.com>
> *Sent:* Monday, September 4, 2023 6:43 AM
> *To:* PPI TRACKING <tracking@parcelpro.com>
> *Subject:* RE: [EXTERNAL] FW: CLAIM FOR DAMAGED ITEM
> RANDLCARRIERSWEBPROWP8832789
>
>
>
>
>
> Good day Ms. Garica,
>
>
>
> Following is to confirm I sent =E2=80=9CNotice to Carrier=E2=80=9D to R&L=
 Carriers this
> morning and copied you.
>
>
>
> Kindly confirm you received copy.
>
>
>
> Best regards,
>
> Richard
>
>
>
> Richard Cruz
>
> Owner
>
> *Sapas LLC*
>
> 5602 Verona Ridge Drive
> <https://www.google.com/maps/search/5602+Verona+Ridge+Drive+Fulshear,+TX?=
entry=3Dgmail&source=3Dg>
>
> Fulshear, TX
> <https://www.google.com/maps/search/5602+Verona+Ridge+Drive+Fulshear,+TX?=
entry=3Dgmail&source=3Dg>
> 77441USA
>
> 713-502-3780
>
> https://sapasequipment.com
> <https://urldefense.com/v3/__https:/can01.safelinks.protection.outlook.co=
m/?url=3Dhttps*3A*2F*2Fsapasequipment.com*2F&data=3D04*7C01*7Cguillermo.loz=
anoonrubia*40mail.utoronto.ca*7Cad9e9f5e01fc4a3de35908d9dbc899fb*7C78aac226=
2f034b4d9037b46d56c55210*7C0*7C0*7C637782478194814074*7CUnknown*7CTWFpbGZsb=
3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0*3D*7C300=
0&sdata=3D4swlrTIzYDx0n*2F270uwQJVAM1HNyToLD*2FkLf6whBHy8*3D&reserved=3D0__=
;JSUlJSUlJSUlJSUlJSUlJSUlJQ!!FjuHKAHQs5udqho!LaorxqCoNHmj-Latddeszc0YgBdKg3=
lbNnOx0zpC_MsnOjEyiLjNzSco_3rlgGssLuDEbHkJBiCRrQrsyYY$>
>
>
>
>
>
>
>
>
>
>
>
> *From:* tracking@parcelpro.com <tracking@parcelpro.com>
> *Sent:* Friday, September 1, 2023 6:41 PM
> *To:* rcruz@sapasequipment.com
> *Subject:* RE: [EXTERNAL] FW: CLAIM FOR DAMAGED ITEM
> RANDLCARRIERSWEBPROWP8832789
>
>
>
> Good day Richard,
>
> Thank you for providing the claim form, invoice, photos, and video.
>
> Please send our team any documentation that demonstrates you have notifie=
d
> the carrier of your loss.
>
>
>
> Upon receiving a copy of the Notice to Carrier, an investigation will be
> open for this package.
>
> Do allow investigation and review period status on this package to be up
> to 15 business days for final results to be provided by the carrier.
>
>
>
> Thank you
>
>
>
>
>
>
>
> Daniela Magallan Garcia
> Administrative Assistant
>
> High Value Business Unit
>
> Parcel Pro=C2=AE, a UPS Capital Company =E2=80=93 (0F65226)
>
> Office: 888-683-2300 Option 4, 1
>
> Fax: 310-328-1221
>
> Tracking@parcelpro.com
>
> www.parcelpro.com
>
>
>
>
>
>
>
>
>
> *From:* rcruz@sapasequipment.com <rcruz@sapasequipment.com>
> *Sent:* Friday, September 1, 2023 1:39 PM
> *To:* PPI TRACKING <tracking@parcelpro.com>
> *Subject:* [EXTERNAL] FW: CLAIM FOR DAMAGED ITEM
>
>
>
>
>
>
>
> To whom it may concern,
>
>
>
> Please find my claim with supporting documentation.
>
>
>
> Thanks and let me know if you need anything else from me.
>
>
>
> Richard Cruz
>
> Owner
>
> *Sapas LLC*
>
> 5602 Verona Ridge Drive
> <https://www.google.com/maps/search/5602+Verona+Ridge+Drive+Fulshear,+TX?=
entry=3Dgmail&source=3Dg>
>
> Fulshear, TX
> <https://www.google.com/maps/search/5602+Verona+Ridge+Drive+Fulshear,+TX?=
entry=3Dgmail&source=3Dg>
> 77441USA
>
> 713-502-3780
>
> https://sapasequipment.com
> <https://urldefense.com/v3/__https:/can01.safelinks.protection.outlook.co=
m/?url=3Dhttps*3A*2F*2Fsapasequipment.com*2F&data=3D04*7C01*7Cguillermo.loz=
anoonrubia*40mail.utoronto.ca*7Cad9e9f5e01fc4a3de35908d9dbc899fb*7C78aac226=
2f034b4d9037b46d56c55210*7C0*7C0*7C637782478194814074*7CUnknown*7CTWFpbGZsb=
3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0*3D*7C300=
0&sdata=3D4swlrTIzYDx0n*2F270uwQJVAM1HNyToLD*2FkLf6whBHy8*3D&reserved=3D0__=
;JSUlJSUlJSUlJSUlJSUlJSUlJQ!!FjuHKAHQs5udqho!LaorxqCoNHmj-Latddeszc0YgBdKg3=
lbNnOx0zpC_MsnOjEyiLjNzSco_3rlgGssLuDEbHkJBiCRrQrsyYY$>
>
>
>
>
>
>
>
>
>
>
> --
>
> Best Regards,
>
> Michael Field
>
> Paradise Biomedical
>
> (833) 624-6633
>

--000000000000420fab0604b0eae1
Content-Type: text/html; charset="UTF-8"
Content-Transfer-Encoding: quoted-printable

<div dir=3D"auto">Yes=C2=A0</div><div> <div class=3D"gmail_quote"><div d=
ir=3D"ltr" class=3D"gmail_attr">On Wed, Sep 6, 2023 at 9:05 AM &lt;<a href=
=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a>&gt; wrote=
: </div><blockquote class=3D"gmail_quote" style=3D"margin:0 0 0 .8ex;bor=
der-left:1px #ccc solid;padding-left:1ex"><div lang=3D"EN-US" link=3D"blue"=
 vlink=3D"purple" style=3D"word-wrap:break-word"><div class=3D"m_8209315775=
377116371WordSection1">Hi Michael,=C2=A0 <=
/u>=C2=A0Are you available to speak at 11am central?=C2=A0=C2=A0<=
/u>=C2=A0<div style=3D"border:=
none;border-top:solid #e1e1e1 1.0pt;padding:3.0pt 0in 0in 0in">From: Michael Field &lt;<a href=3D"mailto:mfield@paradise=
biomed.com" target=3D"_blank">mfield@paradisebiomed.com</a>&gt; Sent=
: Wednesday, September 6, 2023 6:32 AM To: <a href=3D"mailto:=
rcruz@sapasequipment.com" target=3D"_blank">rcruz@sapasequipment.com</a><br=
>Subject: Re: FW: [EXTERNAL] FW: CLAIM FOR DAMAGED ITEM RANDLCARRIER=
SWEBPROWP8832789</div>=C2=
=A0<div>Good Morning Richard,</=
u><div>=C2=A0</div><div>I am happy to see that the insurance is moving along. But,=
 I am still unsure=C2=A0how I fit into this picture. Insurance will pay you=
 back... then... you pay me back? Why do I need to wait until insurance=C2=
=A0pays you? I am down the money and I am down a machine. I&#39;m in=C2=A0a=
 bad spot here and I need this resolved immediately. The way this is being =
handled is making me feel very uncomfortable. Let me know what the deal=C2=
=A0is please. Thank you.</div></div>=C2=A0<div><div>On Tue, Sep 5, 2=
023 at 12:11=E2=80=AFPM &lt;<a href=3D"mailto:rcruz@sapasequipment.com" tar=
get=3D"_blank">rcruz@sapasequipment.com</a>&gt; wrote:</d=
iv><blockquote style=3D"border:none;border-left:solid #cccccc 1.0pt;padding=
:0in 0in 0in 6.0pt;margin-left:4.8pt;margin-top:5.0pt;margin-right:0in;marg=
in-bottom:5.0pt"><div><div><div>Hi Michael, <=
u>=C2=A0I just received this message from the insurance company.=C2=A0 =
=C2=A0Will continue to keep you posted.=C2=A0Regards</=
p>Richard=
=C2=A0<div><div style=3D"border:none;border-top:solid #e1=
e1e1 1.0pt;padding:3.0pt 0in 0in 0in">From: <=
a href=3D"mailto:tracking@parcelpro.com" target=3D"_blank">tracking@parcelp=
ro.com</a> &lt;<a href=3D"mailto:tracking@parcelpro.com" target=3D"_blank">=
tracking@parcelpro.com</a>&gt; Sent: Tuesday, September 5, 2023 =
10:55 AM To: <a href=3D"mailto:rcruz@sapasequipment.com" target=
=3D"_blank">rcruz@sapasequipment.com</a> Subject: RE: [EXTERNAL] =
FW: CLAIM FOR DAMAGED ITEM RANDLCARRIERSWEBPROWP8832789</=
div></div>=C2=A0Good morning Richard,Thank yo=
u for the notice. Our team will move forward to register your claim.=
=C2=A0=C2=A0Thank you=C2=A0<=
/u>=
=C2=A0=C2=
=A0=C2=A0=
=C2=A0Daniela Magallan Garcia <sp=
an style=3D"font-family:&quot;Arial&quot;,sans-serif;color:#2f5496">Adminis=
trative AssistantHigh Value Business UnitParcel Pro=C2=AE, a UPS Capital Company =E2=80=93 (0F=
65226)Office: 888-683-2300 Opti=
on 4, 1Fax: 310-328-1221=
<a href=3D"mailto:Tracking@parcelp=
ro.com" target=3D"_blank">Tracking@parcelpro.com</a><a href=3D"http://www.parcelpro.com/" target=3D"_blank">www.parcelpro.com</a><=
u>=C2=A0=C2=A0=C2=A0=
=C2=A0<div><div style=3D"b=
order:none;border-top:solid #e1e1e1 1.0pt;padding:3.0pt 0in 0in 0in">From: <a href=3D"mailto:rcruz@sapasequipment.com" t=
arget=3D"_blank">rcruz@sapasequipment.com</a> &lt;<a href=3D"mailto:rcruz@s=
apasequipment.com" target=3D"_blank">rcruz@sapasequipment.com</a>&gt; <=
b>Sent: Monday, September 4, 2023 6:43 AM To: PPI TRACKING &l=
t;<a href=3D"mailto:tracking@parcelpro.com" target=3D"_blank">tracking@parc=
elpro.com</a>&gt; Subject: RE: [EXTERNAL] FW: CLAIM FOR DAMAGED I=
TEM RANDLCARRIERSWEBPROWP8832789</div></div>=C2=A0=C2=A0</=
u>Good day Ms. Garica,=C2=A0Following is =
to confirm I sent =E2=80=9CNotice to Carrier=E2=80=9D to R&amp;L Carriers t=
his morning and copied you.=C2=A0 =
=C2=A0Kindly confirm you received =
copy.=C2=A0Best regards,Ric=
hard =C2=A0Ri=
chard CruzOwner <=
u>Sapas LLC<=
a href=3D"https://www.google.com/maps/search/5602+Verona+Ridge+Drive+Fulshe=
ar,+TX?entry=3Dgmail&amp;source=3Dg">5602 Verona Ridge Drive</a><=
/u><a href=3D"https://www.google.com/maps/sea=
rch/5602+Verona+Ridge+Drive+Fulshear,+TX?entry=3Dgmail&amp;source=3Dg">Fuls=
hear, TX</a> 77441USA713-502-3=
780<a href=3D"https://urldefense.com/v3/__https:/can01.safelinks.protection=
.outlook.com/?url=3Dhttps*3A*2F*2Fsapasequipment.com*2F&amp;data=3D04*7C01*=
7Cguillermo.lozanoonrubia*40mail.utoronto.ca*7Cad9e9f5e01fc4a3de35908d9dbc8=
99fb*7C78aac2262f034b4d9037b46d56c55210*7C0*7C0*7C637782478194814074*7CUnkn=
own*7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXV=
CI6Mn0*3D*7C3000&amp;sdata=3D4swlrTIzYDx0n*2F270uwQJVAM1HNyToLD*2FkLf6whBHy=
8*3D&amp;reserved=3D0__;JSUlJSUlJSUlJSUlJSUlJSUlJQ!!FjuHKAHQs5udqho!LaorxqC=
oNHmj-Latddeszc0YgBdKg3lbNnOx0zpC_MsnOjEyiLjNzSco_3rlgGssLuDEbHkJBiCRrQrsyY=
Y$" target=3D"_blank">https://sapasequipment.com</a>=
=C2=A0=C2=A0<=
/p>=C2=A0=
=C2=A0=C2=A0<div=
><div style=3D"border:none;border-top:solid #e1e1e1 1.0pt;padding:3.0pt 0in=
 0in 0in">From: <a href=3D"mailto:tracking@pa=
rcelpro.com" target=3D"_blank">tracking@parcelpro.com</a> &lt;<a href=3D"ma=
ilto:tracking@parcelpro.com" target=3D"_blank">tracking@parcelpro.com</a>&g=
t; Sent: Friday, September 1, 2023 6:41 PM To: <a href=
=3D"mailto:rcruz@sapasequipment.com" target=3D"_blank">rcruz@sapasequipment=
.com</a> Subject: RE: [EXTERNAL] FW: CLAIM FOR DAMAGED ITEM RANDL=
CARRIERSWEBPROWP8832789</div></div>=C2=A0Good day Richard,Thank you for providing the claim form, invoice, pho=
tos, and video.Please send our team any documentation that demonstrates=
 you have notified the carrier of your loss.=C2=A0<=
/p>Upon receiving </sp=
an>a copy of the Notice to Carrier<spa=
n style=3D"color:#2f5597">, an investigation will be open for this package.=
Do allow investigation and review period status on this package to be up=
 to 15 business days for final results to be provided by the carrier. </spa=
n>=
=C2=A0Thank you=C2=A0=
</u=
>=C2=A0=C2=A0</p=
>Daniela Magallan Garcia </s=
pan>=
Administrative AssistantHigh Value Business Unit<p=
 class=3D"MsoNormal">Parcel Pro=C2=AE, a UPS Capital Company =E2=80=
=93 (0F65226)Office: 888-683-23=
00 Option 4, 1Fax: 310-328-12=
21<a href=3D"mailto:Trackin=
g@parcelpro.com" target=3D"_blank">Tracking@parcelpro.com</a><a href=3D"http://www.parcelpro.com/" target=3D"_blank"><sp=
an style=3D"font-family:&quot;Arial&quot;,sans-serif">www.parcelpro.com</sp=
an></a>=C2=A0=C2=A0</=
u>=C2=A0=C2=A0<div><div style=3D"border:none;border-top:solid #e=
1e1e1 1.0pt;padding:3.0pt 0in 0in 0in">From: =
<a href=3D"mailto:rcruz@sapasequipment.com" target=3D"_blank">rcruz@sapaseq=
uipment.com</a> &lt;<a href=3D"mailto:rcruz@sapasequipment.com" target=3D"_=
blank">rcruz@sapasequipment.com</a>&gt; Sent: Friday, September =
1, 2023 1:39 PM To: PPI TRACKING &lt;<a href=3D"mailto:tracking@p=
arcelpro.com" target=3D"_blank">tracking@parcelpro.com</a>&gt; Subjec=
t: [EXTERNAL] FW: CLAIM FOR DAMAGED ITEM</div></div><=
p class=3D"MsoNormal">=C2=A0=C2=A0=
=C2=A0To whom it may concern,=C2=A0Please find my claim wit=
h supporting documentation.=C2=A0 =
=C2=A0Thanks and let me know if yo=
u need anything else from me.=C2=A0 =C2=A0Richard CruzOwner Sapas LLC=
<a href=3D"https://www.google.com/maps/search=
/5602+Verona+Ridge+Drive+Fulshear,+TX?entry=3Dgmail&amp;source=3Dg">5602 Ve=
rona Ridge Drive</a><a href=
=3D"https://www.google.com/maps/search/5602+Verona+Ridge+Drive+Fulshear,+TX=
?entry=3Dgmail&amp;source=3Dg">Fulshear, TX</a> 77441USA</=
u>713-502-3780<a href=3D"https://urldefense.com/v3/_=
_https:/can01.safelinks.protection.outlook.com/?url=3Dhttps*3A*2F*2Fsapaseq=
uipment.com*2F&amp;data=3D04*7C01*7Cguillermo.lozanoonrubia*40mail.utoronto=
.ca*7Cad9e9f5e01fc4a3de35908d9dbc899fb*7C78aac2262f034b4d9037b46d56c55210*7=
C0*7C0*7C637782478194814074*7CUnknown*7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJ=
QIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0*3D*7C3000&amp;sdata=3D4swlrTIzYDx0=
n*2F270uwQJVAM1HNyToLD*2FkLf6whBHy8*3D&amp;reserved=3D0__;JSUlJSUlJSUlJSUlJ=
SUlJSUlJQ!!FjuHKAHQs5udqho!LaorxqCoNHmj-Latddeszc0YgBdKg3lbNnOx0zpC_MsnOjEy=
iLjNzSco_3rlgGssLuDEbHkJBiCRrQrsyYY$" target=3D"_blank">https://sapasequipm=
ent.com</a>=C2=A0=C2=A0=C2=A0<=
/u></div></div></div></blockquote></div> <div>=C2=A0</u=
></div>-- </div></div><div lang=3D"EN-US=
" link=3D"blue" vlink=3D"purple" style=3D"word-wrap:break-word"><div class=
=3D"m_8209315775377116371WordSection1"><div><div><div>Best Regards,</div=
><div>Michael Field=
</div><div>Paradise Biomedical=C2=A0</div><div>(833) 624-6633<=
/u></div></div></div></div></div></blockquote></div></div>

--000000000000420fab0604b0eae1--

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