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Envelope-to: rcruz@sapasequipment.com
Delivery-date: Wed, 06 Sep 2023 17:28:52 -0400
MIME-Version: 1.0
Date: Wed, 6 Sep 2023 14:27:49 -0700
From: Jake Maruna <lab@cofapod.com>
Subject: RE: QUICK REFERENCER MANUAL
Thread-Topic: RE: QUICK REFERENCER MANUAL
In-Reply-To: <059601d9e107$7965ddc0$6c319940$@sapasequipment.com>
Message-ID: <041700CD-DBDF-4FB2-A427-ED9B8A1FB9B4@hxcore.ol>
References: <023001d9dc23$7b49f1f0$71ddd5d0$@sapasequipment.com>
 <7D4C10FE-FB85-4A6E-98A5-F9F12E1C627A@hxcore.ol>,
 <029901d9dc2d$da5e4330$8f1ac990$@sapasequipment.com>
 <58848D25-495A-4CA1-B24B-11289253386A@hxcore.ol>,
 <02cb01d9dc36$cde08b50$69a1a1f0$@sapasequipment.com>
 <8BA4F1D4-3BC3-403D-B767-DCCB7A53F019@hxcore.ol>,
 <054901d9e101$4695f570$d3c1e050$@sapasequipment.com>
 <A8464562-A4B4-4328-93B3-9D9B685B81F8@hxcore.ol>,
 <056b01d9e103$2cd246f0$8676d4d0$@sapasequipment.com>
 <B5C2B6E8-9947-4C34-A040-B4E0B8A73C5C@hxcore.ol>,<059601d9e107$7965ddc0$6c319940$@sapasequipment.com>
To: "rcruz@sapasequipment.com" <rcruz@sapasequipment.com>
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<html xmlns:v=3D"urn:schemas-microsoft-com:vml" xmlns:o=3D"urn:schemas-micr=
osoft-com:office:office" xmlns:w=3D"urn:schemas-microsoft-com:office:word" =
xmlns:m=3D"http://schemas.microsoft.com/office/2004/12/omml" xmlns=3D"http:=
//www.w3.org/TR/REC-html40"><head><meta http-equiv=3DContent-Type content=
=3D"text/html; charset=3Dutf-8"><meta name=3DGenerator content=3D"Microsoft=
 Word 15 (filtered medium)"><style></style></head><body lang=3DEN-US link=3Dblue vlink=3D"#954F72" style=3D=
'word-wrap:break-word'><div class=3DWordSection1>I wou=
ld suppose so. If we could box the monitor and the computer part, and secur=
e them to the stainer itself. It might work. I can get the two pieces boxed=
 up. If we put the stainer on a pallet and if everything is shrink-wrapped =
together, I think that might work. I know what you mean about them =E2=80=
=9Cthrowing=E2=80=9D them. Seen that too many times.<o:p>&nbsp;</o:p><o:p>&nbsp;</o:p><o:p>&nbsp;</o:p><div style=3D'mso-element:para-border-div=
;border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in'>From: <a href=3D"=
mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a> Sent: <=
/b>Wednesday, September 6, 2023 2:17 PM To: <a href=3D"mailto:lab=
@cofapod.com">Jake Maruna</a> Subject: RE: QUICK REFERENCER MANUA=
L</div><o:p>&nbsp;</o:p>O=
k. Could everything be placed on the pallet? This avoids the carrier =E2=80=
=9Cthrowing=E2=80=9D boxes=E2=80=A6..<o:p></o:p>&n=
bsp;<o:p></o:p><div><div style=3D'border:none;border-top:solid #E1E1E1 =
1.0pt;padding:3.0pt 0in 0in 0in'>From: Jake Mar=
una &lt;lab@cofapod.com&gt; Sent: Wednesday, September 6, 2023 3=
:49 PM To: rcruz@sapasequipment.com Subject: RE: QUICK =
REFERENCER MANUAL<o:p></o:p></div></div>&nbsp;<o:p=
></o:p>Right now no I don=E2=80=99t. I suppose the=
 main unit could be placed on a pallet and wrapped up. The other two pieces=
 could be boxed up and shipped back.<o:p></o:p>&nb=
sp;<o:p></o:p>&nbsp;<o:p></o:p>&nbsp;<o:p></o:p><div style=3D'border:none;border-top:solid #E1E1=
E1 1.0pt;padding:3.0pt 0in 0in 0in'>From: <a hr=
ef=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a> S=
ent: Wednesday, September 6, 2023 1:46 PM To: <a href=3D"mail=
to:lab@cofapod.com">Jake Maruna</a> Subject: RE: QUICK REFERENCER=
 MANUAL<o:p></o:p></div>&nbsp;<o:p></o:p>Ah=E2=80=A6..&nbsp;&nbsp; So we need to find a way to pack =
it in a protected manner.&nbsp;&nbsp; Do you have the means?&nbsp; <o:p></o=
:p>&nbsp;<o:p></o:p><div><div style=3D'border:=
none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in'>From: Jake Maruna &lt;<a href=3D"mailto:lab@cofapod.com">la=
b@cofapod.com</a>&gt; Sent: Wednesday, September 6, 2023 3:44 PM=
 To: <a href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequip=
ment.com</a> Subject: RE: QUICK REFERENCER MANUAL<o:p></o:p><=
/div></div>&nbsp;<o:p></o:p>H=
i Richard, <o:p></o:p>&nbsp;<o:p></o:p>Unfortunately no, I do not have the crate it came in. I think=
 they have disposed of it already. <o:p></o:p>&nbs=
p;<o:p></o:p>Thanks, <o:p></o:p>&nbsp;<o:p></o:p>Jake <o:p></o:p>&nbsp;<o:p></o:p>&nbsp;<o:p></o:p><=
/p>&nbsp;<o:p></o:p><div style=3D'border:none;bord=
er-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in'>=
From: <a href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipme=
nt.com</a> Sent: Wednesday, September 6, 2023 1:32 PM To: <=
/b><a href=3D"mailto:lab@cofapod.com">Jake Maruna</a> Subject: RE=
: QUICK REFERENCER MANUAL<o:p></o:p></div>&nbsp;<o=
:p></o:p>Hi Jake<o:p></o:p>&nbsp;<o:p></o:p>Do you have the crate the stain=
er arrived in?&nbsp;&nbsp; <o:p></o:p>&nbsp;<o:p><=
/o:p>&nbsp;<o:p></o:p>&nb=
sp;<o:p></o:p><div><div style=3D'border:none;border-top:solid #E1E1E1 1=
.0pt;padding:3.0pt 0in 0in 0in'>From: <a href=
=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a> &lt;<a hr=
ef=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a>&gt; <br=
>Sent: Wednesday, September 6, 2023 3:03 PM To: 'Jake Maru=
na' &lt;<a href=3D"mailto:lab@cofapod.com">lab@cofapod.com</a>&gt; Su=
bject: RE: QUICK REFERENCER MANUAL<o:p></o:p></div></div>&nbsp;<o:p></o:p>Hi Jake<o:p></o:p></=
p>&nbsp;<o:p></o:p>Great and =
thanks for allowing us to make the necessary repairs.&nbsp; <o:p></o:p>=
&nbsp;<o:p></o:p>Working on p=
ick up and will reach out shortly with the details.<o:p></o:p>&nbsp;<o:p></o:p>Best<o:p></o:p><=
p class=3DMsoNormal>Richard<o:p></o:p>&nbsp;<o:p><=
/o:p><div><div style=3D'border:none;border-top:solid #E1E1E1 1.0pt;padd=
ing:3.0pt 0in 0in 0in'>From: Jake Maruna &lt;<a=
 href=3D"mailto:lab@cofapod.com">lab@cofapod.com</a>&gt; Sent: W=
ednesday, September 6, 2023 1:39 PM To: <a href=3D"mailto:rcruz@s=
apasequipment.com">rcruz@sapasequipment.com</a> Subject: RE: QUIC=
K REFERENCER MANUAL<o:p></o:p></div></div>&nbsp;<o=
:p></o:p>Hi Richard, <o:p></o:p>&nbsp;<o:p></o:p>I finally got a chance to =
talk to Dr. Florek about stainer. He is fine with shipping it back for repa=
irs. Go ahead and make the shipping arrangements and let me know what we ne=
ed to do on our end. <o:p></o:p>&nbsp;<o:p></o:p><=
/p>Thanks, <o:p></o:p>&nbsp;<=
o:p></o:p>Jake<o:p></o:p>=
&nbsp;<o:p></o:p>&nbsp;<o:p></o:p>&nbsp;<o:p></o:p>&nbsp;<o:p></o:p>&nbsp;<o:p></o:p><div style=3D'border:none;border-top=
:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in'>Fro=
m: <a href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com=
</a> Sent: Thursday, August 31, 2023 11:13 AM To: <a hr=
ef=3D"mailto:lab@cofapod.com">Jake Maruna</a> Subject: RE: QUICK =
REFERENCER MANUAL<o:p></o:p></div>&nbsp;<o:p></o:p=
>Sounds good. Thanks.&nbsp; <o:p></o:p>&nbsp;<o:p></o:p><div><div style=3D'border:none;border-to=
p:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in'>Fr=
om: Jake Maruna &lt;<a href=3D"mailto:lab@cofapod.com">lab@cofapod.com<=
/a>&gt; Sent: Thursday, August 31, 2023 12:18 PM To: <=
a href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a> =
Subject: RE: QUICK REFERENCER MANUAL<o:p></o:p></div></div>&nbsp;<o:p></o:p>Ok, I will pass t=
his info along to Dr. Florek and see what he says. <o:p></o:p>&nbsp;<o:p></o:p>I=E2=80=99ll keep yo=
u posted.<o:p></o:p>&nbsp;<o:p></o:p>Jake<o:p></o:p>&nbsp;<o:p></o:p><=
p class=3DMsoNormal>&nbsp;<o:p></o:p>&nbsp;<o:p></=
o:p><div style=3D'border:none;border-top:solid #E1E1E1 1.0pt;padding:3.=
0pt 0in 0in 0in'>From: <a href=3D"mailto:rcruz@=
sapasequipment.com">rcruz@sapasequipment.com</a> Sent: Thursday, =
August 31, 2023 10:09 AM To: <a href=3D"mailto:lab@cofapod.com">J=
ake Maruna</a> Subject: RE: QUICK REFERENCER MANUAL<o:p></o:p></p=
></div>&nbsp;<o:p></o:p>Hi Ja=
ke<o:p></o:p>&nbsp;<o:p></o:p>So, the issue appears to be theta motor.&nbsp; I would consider this a=
 rather simple fix but likely one we would have to do.&nbsp; <o:p></o:p></p=
>&nbsp;<o:p></o:p>I ask you f=
or the opportunity to correct and FULLY inspect and test unit .&nbsp; We wo=
uld pay for all shipping involved and extend the warranty once it is repair=
ed.&nbsp; <o:p></o:p>&nbsp;<o:p></o:p>We are a small honest business and would greatly appreciate th=
e opportunity to correct this; I will be personally involved in every step.=
&nbsp; &nbsp;<o:p></o:p>&nbsp;<o:p></o:p>Thanks for the consideration, <o:p></o:p>&nbsp;<o:p></o:p>Richard <o:p></o:p>&nbsp;<o:p></o:p>&nbsp;<o:p></o:=
p>&nbsp;<o:p></o:p><div><div style=3D'border:n=
one;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in'>From: Jake Maruna &lt;<a href=3D"mailto:lab@cofapod.com">lab=
@cofapod.com</a>&gt; Sent: Thursday, August 31, 2023 11:39 AM<br=
>To: <a href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipmen=
t.com</a> Subject: RE: QUICK REFERENCER MANUAL<o:p></o:p></di=
v></div>&nbsp;<o:p></o:p>Hi R=
ichard,<o:p></o:p>&nbsp;<o:p></o:p>I am having a hard time getting the video to upload (the file is =
too big for email). So I snapped a couple of screenshots of the errors scre=
ens for you. I did manage to get it to go past the initial error we had tal=
ked about. But then it tripped 2 more times. Once was for looking for baske=
ts in the stainer. The other it didn=E2=80=99t give an error code, but inst=
ead just locked up.<o:p></o:p>&nbsp;<o:p></o:p></p=
>If you have an Iphone, we see about face timing it, s=
ince the video won=E2=80=99t load. <o:p></o:p>&nbs=
p;<o:p></o:p>Thanks, <o:p></o:p>&nbsp;<o:p></o:p>Jake <o:p></o:p>&nbsp;<o:p></o:p>&nbsp;<o:p></o:p><=
/p>&nbsp;<o:p></o:p><div style=3D'border:none;bord=
er-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in'>=
From: <a href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipme=
nt.com</a> Sent: Thursday, August 31, 2023 8:54 AM To: =
<a href=3D"mailto:lab@cofapod.com">lab@cofapod.com</a> Subject: Q=
UICK REFERENCER MANUAL<o:p></o:p></div>&nbsp;<o:p>=
</o:p>Hi Jake<o:p></o:p>&=
nbsp;<o:p></o:p>Please check page 4 regarding Unre=
solved Errors.&nbsp; <a href=3D"https://tools.thermofisher.com/content/sfs/=
manuals/Gemini%20ES%20Quick%20Reference%20Card%20A7961001%20Issue%201.pdf">=
https://tools.thermofisher.com/content/sfs/ma=
nuals/Gemini%20ES%20Quick%20Reference%20Card%20A7961001%20Issue%201.pdf</sp=
an></a>&nbsp;&nbsp;&nbsp; <o:p></o:p>&nbsp;<o:p></=
o:p>We are also checking with&nbsp; Thermo on this=
 issue.&nbsp; <o:p></o:p>&nbsp;<o:p></o:p>Will be in touch,<o:p></o:p>Rich<=
o:p></o:p>&nbsp;<o:p></o:p>Richard Cruz<o:p></o:p>Owner<o=
:p></o:p>&nbsp;<o:p></o:p><img border=3D0 width=3D15 heigh=
t=3D15 style=3D'width:.1562in;height:.1562in' id=3D"Picture_x0020_4" src=3D=
"cid:image001.gif@01D9E0CE.46B62FD0" alt=3DTel=C3=A9fono>&nbsp; 7=
13-502-3780<o:p></o:p><img border=3D0 width=3D15 heigh=
t=3D11 style=3D'width:.1562in;height:.1145in' id=3D"Picture_x0020_3" src=3D=
"cid:image002.gif@01D9E0CE.46B62FD0" alt=3DEmail>&nbsp; <a =
href=3D"mailto:amora@sapasequipment.com">rcruz@sapasequipme=
nt.com</a><o:p></o:p><img border=3D0 width=
=3D15 height=3D15 style=3D'width:.1562in;height:.1562in' id=3D"Picture_x002=
0_5" src=3D"cid:image003.gif@01D9E0CE.46B62FD0" alt=3DWeb>&nbsp; <a href=3D"htt=
p://www.sapasequipment.com">www.sapasequipment.c=
om</a><o:p></o:p>&nbsp;<o:p></o:p><img border=3D0 width=3D292 height=3D66 style=3D'width:3.0416in;height:.6=
875in' id=3D"Picture_x0020_6" src=3D"cid:image004.jpg@01D9E0CE.46B62FD0" al=
t=3D"A close up of a sign&#10;&#10;Description automatically generated"></s=
pan><o:p></o:p>&nbsp;<o:p></o:p>&nbsp;<o:p></o:p>&nbsp;<o:p></o:p>&nbsp;<o:p></o:p>&nbsp;<o:p></o:p>=
&nbsp;<o:p></o:p>&nbsp;<o=
:p></o:p>&nbsp;<o:p></o:p><o:p>&nbsp;</o:p></div></body></html>=

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