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Envelope-to: rcruz@sapasequipment.com
Delivery-date: Wed, 27 Sep 2023 16:52:32 -0400
MIME-Version: 1.0
From: Michael Field <mfield@paradisebiomed.com>
Date: Wed, 27 Sep 2023 16:51:36 -0400
Message-ID: <CAGYM5axaeA=e5R98p02RFq6jC4PjOpo958s6KmNf7SowZ8qCsA@mail.gmail.com>
Subject: Tissue Processor
To: rcruz@sapasequipment.com
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Hello Richard,

This is Michael with Paradise Biomedical, the guy with the broken tissue
processor machine that got damaged during shipping. I am ready to get on
with the return now, but I have a thought I wanted to run by you.

A friend of mine fixes these tissue processors for a living. I had him come
over to take a look at it to see if he can repair it somehow. He said that
the frame is definitely damaged and he cant really do anything to repair
the frame aside from bending it back together. But he said he can replace
the screen for me and if he replaces the screen, should be able to get it
working. It wouldn't look pretty, but it would work. Honestly, I am okay
with it not looking pretty as long as he can get it to work. He said that
he can order a new screen for $900 + shipping.

Instead of proceeding with the return of the unit through ebay and shipping
it back to you, is there any chance that you would just send me the $900 to
pay for the part we need to repair it? That would be a cheaper option for
you rather than refunding all the money for the whole machine. And it would
be less of a hassle not to have to ship it back out.

Let me know what you think. Thank you!

-- 
Best Regards,
Michael Field
Paradise Biomedical
(833) 624-6633

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<div dir=3D"ltr">Hello Richard,<div><br></div><div>This is Michael with=C2=
=A0Paradise Biomedical, the guy with the broken tissue processor machine th=
at got damaged during shipping. I am ready to get on with the return now, b=
ut I have a thought I wanted to run by you.=C2=A0</div><div><br></div><div>=
A friend of mine fixes these tissue=C2=A0processors for a living. I had him=
 come over to take a look at it to see if he can repair it somehow. He said=
=C2=A0that the frame is definitely=C2=A0damaged and he cant=C2=A0really do =
anything to repair the frame aside from bending it back together. But he sa=
id he can replace the screen for me and if he replaces the screen, should b=
e able to get it working. It wouldn&#39;t=C2=A0look pretty, but it would wo=
rk. Honestly, I am okay with it not looking pretty as long as he can get it=
 to work. He said that he can order a new=C2=A0screen for $900=C2=A0+ shipp=
ing.</div><div><br></div><div>Instead of proceeding with the return of the =
unit through ebay and=C2=A0shipping it back to you, is there any chance tha=
t you would just send me the $900 to pay for the part we need to repair it?=
 That would be a cheaper option for you rather than refunding all the money=
 for the whole machine. And it would be less of a hassle not to have to shi=
p it back out.</div><div><br></div><div>Let me know what you think. Thank y=
ou!=C2=A0</div><div><div><br></div><span class=3D"gmail_signature_prefix">-=
- </span><br><div dir=3D"ltr" class=3D"gmail_signature" data-smartmail=3D"g=
mail_signature"><div dir=3D"ltr"><div style=3D"color:rgb(34,34,34)">Best Re=
gards,</div><div style=3D"color:rgb(34,34,34)">Michael Field</div><div styl=
e=3D"color:rgb(34,34,34)">Paradise Biomedical=C2=A0</div><div style=3D"colo=
r:rgb(34,34,34)">(833) 624-6633</div></div></div></div></div>

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