Da

✏️ Editing: 1701439586.M622318P2450184.aristoteles.x5servers.net,S=137942,W=140329:2,RS

Envelope-to: rcruz@sapasequipment.com
Delivery-date: Fri, 01 Dec 2023 10:06:26 -0400
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 <CAPb0jbU0WXLTOb6kD7BPhk3c1qa0+uobc_bSu0NCv95cOY7bhw@mail.gmail.com>
 <!&!AAAAAAAAAAAuAAAAAAAAABOYS/xuFhtLgtnl1xPxHnABAMO2jhD3dRHOtM0AqgC7tuYAAAAAAA4AABAAAAA3NseH/Jn/R7wodGMoO6z2AQAAAAA=@sapasequipment.com>
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 <6560ea02dc801_1e62ad11b136da4665351a.sidekiq-frequent-fd-poduseast1-main5-blue-f9b5f96d5-vzlxk@email.freshdesk.com>
 <009601da22fd$a0051990$e00f4cb0$@sapasequipment.com>
In-Reply-To: <009601da22fd$a0051990$e00f4cb0$@sapasequipment.com>
From: Tracey MacKinnon <tmackinnon@labx.com>
Date: Fri, 1 Dec 2023 09:05:03 -0500
Message-ID: <CAPb0jbW34mfDGRUwdEGQ9vwZFKhEjpsrsLX3aSgyr0edNw-C-g@mail.gmail.com>
Subject: Re: RE: Sapas LabX Listings
To: rcruz@sapasequipment.com, Client Services <clientservices@labx.com>
Cc: amora@sapasequipment.com
Content-Type: multipart/alternative; boundary="0000000000005fe57d060b73433e"

--0000000000005fe57d060b73433e
Content-Type: text/plain; charset="UTF-8"
Content-Transfer-Encoding: quoted-printable

Hi Richard:

I am reaching out to confirm that the necessary changes have been made so
that SAPAS's listings are now coming from eBay only, and have the RaQ
button enabled.

Please let us know if you have any questions or need any further support.

Thanks!

On Wed, Nov 29, 2023 at 2:52=E2=80=AFPM <rcruz@sapasequipment.com> wrote:

> Hi Rob,
>
>
>
> So the good news it appears to be working properly.  May have been mostly
> operator error( meaning my error).  Regardless, it is transferring mainly
> correctly from ebay.  In this regard can you please keep EBAY as the sole
> source of transfer to LabX.   Please do not consider our site for this
> anymore.
>
>
>
> Will continue checking and update you as needed.
>
>
>
> Thanks,
>
> Rich
>
>
>
> *From:* rcruz@sapasequipment.com <rcruz@sapasequipment.com>
> *Sent:* Wednesday, November 29, 2023 12:44 PM
> *To:* 'LabX.com Client Services' <clientservices@labx.com>
> *Cc:* 'tmackinnon@labx.com' <tmackinnon@labx.com>; '
> amora@sapasequipment.com' <amora@sapasequipment.com>
> *Subject:* RE: RE: Sapas LabX Listings
>
>
>
> Rob,
>
>
>
> I may have been doing something wrong, the order does appear in the cart
> =F0=9F=98=8A Let me keep checking.
>
>
>
> Will keep you updated, Rich
>
> *From:* rcruz@sapasequipment.com <rcruz@sapasequipment.com>
> *Sent:* Wednesday, November 29, 2023 12:36 PM
> *To:* 'LabX.com Client Services' <clientservices@labx.com>
> *Cc:* 'tmackinnon@labx.com' <tmackinnon@labx.com>; '
> amora@sapasequipment.com' <amora@sapasequipment.com>
> *Subject:* RE: RE: Sapas LabX Listings
>
>
>
> As a follow up:
>
> I JUST ADDED THE FREIGHT COST, WEIGHT AND DIMENSIONS.  SO FAR THE BUY IT
> NOW OPTION IS STILL NOT WORKING.  I WILL TRY AGAIN.
>
> So here is issue#1:  Option to =E2=80=9Cadd to cart=E2=80=9D does not wor=
k, thus
> interested buyer cant purchase.
> https://www.labx.com/item/TODO/ESS-138531-115993894865?_gl=3D1*j0h6kj*_ga=
*MTcwMjU5NjkyNC4xNjk5NTc1MTIy*_ga_PVN469JYBF*MTcwMTI4MTY2MC4xMS4xLjE3MDEyOD=
E4OTQuNjAuMC4w
>
>
>
> *From:* rcruz@sapasequipment.com <rcruz@sapasequipment.com>
> *Sent:* Wednesday, November 29, 2023 12:33 PM
> *To:* 'LabX.com Client Services' <clientservices@labx.com>
> *Cc:* 'tmackinnon@labx.com' <tmackinnon@labx.com>; '
> amora@sapasequipment.com' <amora@sapasequipment.com>
> *Subject:* RE: RE: Sapas LabX Listings
>
>
>
> Hello again Rob,
>
>
>
> So here is issue#1:  Option to =E2=80=9Cadd to cart=E2=80=9D does not wor=
k, thus
> interested buyer cant purchase.
> https://www.labx.com/item/TODO/ESS-138531-115993894865?_gl=3D1*j0h6kj*_ga=
*MTcwMjU5NjkyNC4xNjk5NTc1MTIy*_ga_PVN469JYBF*MTcwMTI4MTY2MC4xMS4xLjE3MDEyOD=
E4OTQuNjAuMC4w
>
>
>
>
> *From:* LabX.com Client Services <clientservices@labx.com>
> *Sent:* Friday, November 24, 2023 12:23 PM
> *To:* amora@sapasequipment.com
> *Cc:* tmackinnon@labx.com; rcruz@sapasequipment.com
> *Subject:* Re: RE: Sapas LabX Listings
>
>
>
> Hi Richard,
>
>
>
> Rob here. Apologies for the issues you have been experiencing with your
> listings. Jesse and his team have worked hard to ensure the listings are
> functioning properly, but we realize some issues have popped up that need=
 a
> resolution. We have some recommendations and plans of action outlined
> below- however, we are also still waiting for updates / information on yo=
ur
> end that, until we have it, we cannot have properly functioning 'Buy Now'
> listings. Many of the issues popping up on listings have been temporary
> fixes that the team has been testing in the interim while we await this
> information we need.
>
>
>
> *To ensure the Buy Now issues are resolved, we still need you to add the
> shipping weights and dimensions to the listings on your website.* This
> will allow us to configure the Labvista listings we pull from there to
> *also* have the Buy Now button option. Melissa on my team has requested
> this information a few times but we have yet to hear back / see this
> information added. Looking back through our inbox, the last emails from
> both Melissa and Tracey requesting this information were approximately tw=
o
> weeks ago. In the interim, we left your *Ebay listings* active so at
> least *some *items were available as Buy Now products. *However, since
> they're not coming through as expected / we are seeing these discrepancie=
s
> you outlined in your previous emails, we recommend that we disable the eB=
ay
> sync, leaving just the RaQ Labvista listings for now- which have been
> coming through with no issues. *
>
>
>
> Also, the SAPAS website's sitemap broke a while back during the original
> scraper setup. We reached out to request a fix, but as we never heard bac=
k
> nor saw a fix go through on the sitemap, Jesse and his team ended up
> building a second, completely new custom scraper for your listings. This
> scraper has been successful to date for the RaQ listings- but just anothe=
r
> reminder that the sitemap has been broken for sometime if your team can
> look into this for future scrapes.
>
>
>
> *Please let us know when the shipping / product information has been
> updated to your products on your website. From there, we can get the Buy
> Now portion of your program fully operational.*
>
>
>
> Any questions / clarification needed, please let us know.
>
>
>
> Warm regards,
>
> Rob
>
>
>
> *LabX Client Services*
> Email: clientservices@labx.com
> Phone: 705-528-6888
>
> On Fri, 24 Nov at 12:47 PM , Rcruz <rcruz@sapasequipment.com> wrote:
>
> From my end will be getting hands on involved.
>
>
>
> Kindest regards,
>
> Richard
>
>
>
>
>
>
>
> From: Tracey MacKinnon <tmackinnon@labx.com>
> *Sent:* Friday, November 24, 2023 10:28 AM
> *To:* rcruz@sapasequipment.com
> *Cc:* Client Services <clientservices@labx.com>; Alfonso Morales <
> amora@sapasequipment.com>
> *Subject:* Re: Client Services Action Required for Sapas LabX Listings
>
>
>
> Hi Richard:
>
>
>
> Sorry to hear your frustration and I appreciate you reaching out to let m=
e
> know.
>
>
>
> Let me follow up to understand what is happening.
>
>
>
> Thanks,
>
>
>
> On Fri, Nov 24, 2023 at 10:27=E2=80=AFAM <rcruz@sapasequipment.com> wrote=
:
>
> Hi Tracey,
>
>
>
> Trust you had an enjoyable Thanksgiving.
>
>
>
> I hope you share my frustration; after 2 years of manually correcting Lab=
X
> listings on a daily basis there is as of yet a satisfactory solution.  As
> you know, LabX is one of the platforms we wan to partner with on a long
> term basis however we receive very little support from your system group =
in
> finding a resolution.
>
>
>
> Most respectfully,
>
> Richard
>
>
>
> *From:* Tracey MacKinnon <tmackinnon@labx.com>
> *Sent:* Wednesday, November 22, 2023 12:24 PM
> *To:* Richard Cruz <rcruz@sapasequipment.com>; Client Services <
> clientservices@labx.com>
> *Cc:* Alfonso Morales <amora@sapasequipment.com>
> *Subject:* Re: Client Services Action Required for Sapas LabX Listings
>
>
>
> Hi Richard:
>
>
>
> Appreciate your input on listings discrepancies. Please let @Client
> Services <clientservices@labx.com> know if you are still seeing these
> issues tomorrow.
>
> @Client Services <clientservices@labx.com> any other information for
> Richard/Alfonso?
>
>
>
> Thanks,
>
>
>
> On Wed, Nov 22, 2023 at 1:04=E2=80=AFPM <rcruz@sapasequipment.com> wrote:
>
> As an fyi, there are tons of discrepancies.  Some cases 3 listings of the
> same item.  The BUY IT NOW items option doesn=E2=80=99t work.  Migrated i=
nformation
> is limited( to say the least).
>
>
>
> Thank you for your attention to this and other issues.
>
>
>
> Richard
>
>
>
> *From:* Tracey MacKinnon <tmackinnon@labx.com>
> *Sent:* Wednesday, November 22, 2023 11:56 AM
> *To:* Alfonso Morales <amora@sapasequipment.com>
> *Cc:* Client Services <clientservices@labx.com>; Richard Cruz <
> rcruz@sapasequipment.com>
> *Subject:* Re: Client Services Action Required for Sapas LabX Listings
>
>
>
> Hi Alfonso:
>
>
>
> Sapas's website is set to have a full scrape tomorrow evening and once
> that occurs the discrepancies that you are seeing should be resolved.
>
> If there is anything else please let us know.
>
>
>
> Thanks,
>
>
>
> On Tue, Nov 14, 2023 at 9:05=E2=80=AFAM Alfonso Morales <amora@sapasequip=
ment.com>
> wrote:
>
> Good morning Tracey!
>
>
>
> Thank you very much. I look forward to the technical team's
> recommendations.
>
>
>
> Alfonso Morales
>
> International Sales
>
>
>
> [image: Tel=C3=A9fono]  +52 (55) 6067-9639
>
> [image: Email]  amora@sapasequipment.com
>
> [image: Web]  www.sapasequipment.com
>
>
>
>
>
> Please, before printing this message, check that it is necessary, let's
> take care of the planet.
>
> This email may contain information of interest only to Sapas Equipment. I=
t
> is only allowed to copy, use or distribute it to authorized persons. If y=
ou
> received this email by mistake, please notify the sender or email
> info@sapasequipment.com with the subject ** Remove ** and receive our
> apologies. This E-mail cannot be considered SPAM as long as it includes a
> way to be removed. You are receiving this information because you are par=
t
> of a mailing list. If you do not wish to receive this information, please
> kindly let us know and it will be removed within the next 24 hours.
>
>
>
> *De:* Tracey MacKinnon <tmackinnon@labx.com>
> *Enviado el:* martes, 14 de noviembre de 2023 07:46 a. m.
> *Para:* Alfonso Morales <amora@sapasequipment.com>; Client Services <
> clientservices@labx.com>
> *CC:* Richard Cruz <rcruz@sapasequipment.com>
> *Asunto:* Client Services Action Required for Sapas LabX Listings
>
>
>
> Hi Alfonso:
>
>
>
> Thank you for reaching out. I will defer to our internal teams and their
> expertise with supporting this type of question.
>
>
>
> @Client Services <clientservices@labx.com> will gladly help you out with
> your question. It will take them a little time to look into what is causi=
ng
> the issue.
>
>
>
> Thanks Everyone!
>
>
>
>
>
> On Mon, Nov 13, 2023 at 5:04=E2=80=AFPM Alfonso Morales <amora@sapasequip=
ment.com>
> wrote:
>
> Dear Tracey,
>
>
>
> Hello again!
>
>
>
> We are currently in the process of debugging and updating products in the
> Sapas store. We've already taken care of products that are no longer
> available for sale by deactivating and deleting them. However, I've notic=
ed
> that there's a discrepancy between the products listed and the ones that
> are actually available in the store.
>
>
>
> Please let me know if there's a tool or command in the Labx platform that
> I can use to correct the product inventory or if your assistance is
> required.
>
>
>
> Thanks in advance,
>
>
>
> Alfonso Morales
>
> International Sales
>
>
>
> [image: Tel=C3=A9fono]  +52 (55) 6067-9639
>
> [image: Email]  amora@sapasequipment.com
>
> [image: Web]  www.sapasequipment.com
>
>
>
>
>
> Please, before printing this message, check that it is necessary, let's
> take care of the planet.
>
> This email may contain information of interest only to Sapas Equipment. I=
t
> is only allowed to copy, use or distribute it to authorized persons. If y=
ou
> received this email by mistake, please notify the sender or email
> info@sapasequipment.com with the subject ** Remove ** and receive our
> apologies. This E-mail cannot be considered SPAM as long as it includes a
> way to be removed. You are receiving this information because you are par=
t
> of a mailing list. If you do not wish to receive this information, please
> kindly let us know and it will be removed within the next 24 hours.
>
>
>
> *De:* LabX.com Client Services <clientservices@labx.com>
> *Enviado el:* jueves, 9 de noviembre de 2023 09:23 a. m.
> *Para:* amora@sapasequipment.com
> *CC:* tmackinnon@labx.com; customersupport@labx.com;
> rcruz@sapasequipment.com
> *Asunto:* Re: RE: Sapas LabX Listings
>
>
>
> Good morning all,
>
>
>
> no problem. See attached. The sheet has the listings divided into TWO
> tabs: the first are the listings pulled via your Ebay store & the second
> are the DIS listings pulled from your sapasequipment DIS / LabVista scrap=
e.
>
>
>
> Any questions, let us know.
>
>
>
> Rob
>
>
>
> *LabX Client Services*
> Email: clientservices@labx.com
> Phone: 705-528-6888
>
> On Thu, 9 Nov at 8:40 AM , Tracey MacKinnon <tmackinnon@labx.com> wrote:
>
> Hi Alfonso:
>
>
>
> Good to hear from you, hope you are having a good week so far!
>
>
>
> @Client Services <clientservices@labx.com> will you please pull a report
> for Sapas's active products (IO#409788
> <https://4116733.app.netsuite.com/app/accounting/transactions/salesord.nl=
?id=3D3324001>)
> for Alfonso.
>
>
>
> Thanks,
>
>
>
> On Wed, Nov 8, 2023 at 11:39=E2=80=AFPM Alfonso Morales <amora@sapasequip=
ment.com>
> wrote:
>
> Dear Tracy,
>
>
>
> Earlier this year we received a great help from you by sending us the
> excel list attached to the above message.
>
>
>
> I am writing to you again to request an updated Excel list of the active
> products published to date in the Sapas account.
>
>
>
> Any help would be greatly appreciated.
>
>
>
> Alfonso Morales
>
> International Sales
>
>
>
> [image: Tel=C3=A9fono]  +52 (55) 6067-9639
>
> [image: Email]  amora@sapasequipment.com
>
> [image: Web]  www.sapasequipment.com
>
>
>
>
>
> Please, before printing this message, check that it is necessary, let's
> take care of the planet.
>
> This email may contain information of interest only to Sapas Equipment. I=
t
> is only allowed to copy, use or distribute it to authorized persons. If y=
ou
> received this email by mistake, please notify the sender or email
> info@sapasequipment.com with the subject ** Remove ** and receive our
> apologies. This E-mail cannot be considered SPAM as long as it includes a
> way to be removed. You are receiving this information because you are par=
t
> of a mailing list. If you do not wish to receive this information, please
> kindly let us know and it will be removed within the next 24 hours.
>
>
>
> *De:* Tracey MacKinnon <tmackinnon@labx.com>
> *Enviado el:* lunes, 30 de enero de 2023 01:24 p. m.
> *Para:* Alfonso Morales <amora@sapasequipment.com>
> *Asunto:* Re: Sapas LabX Listings
>
>
>
> Hi Alfonso:
>
>
>
> Glad to be of help!
>
> I am your Account Manager so if you need anything else don't hesitate to
> contact me.
>
>
>
> Thanks, Tracey
>
>
>
> On Mon, Jan 30, 2023 at 1:49 PM Alfonso Morales <amora@sapasequipment.com=
>
> wrote:
>
> Wow, how efficient! Thank you very much.
>
>
>
> *Alfonso Morales*
>
> International Sales
>
>
>
> [image: Tel=C3=A9fono]  +52 (56) 3309-5523
>
> [image: Email]  amora@sapasequipment.com
>
> [image: Web]  www.sapasequipment.com
>
>
>
>
>
> *De:* Tracey MacKinnon <tmackinnon@labx.com>
> *Enviado el:* lunes, 30 de enero de 2023 12:22 p. m.
> *Para:* amora@sapasequipment.com; Client Services <clientservices@labx.co=
m
> >
> *Asunto:* Sapas LabX Listings
>
>
>
> Hi:
>
>
>
> I received your request for an excel list of your products on LabX.
>
> The excel spreadsheet is attached of the listings for Sapas as of today.
>
>
>
> Thanks,
>
>
> *Tracey MacKinnon*
>
> *Clinical & Diagnostics Account Manager | LabX*
>
> tmackinnon@labx.com
>
> 1.548.881.2122
>
>
> *Confidentiality Notice**: This message, together with any attachments,
> is intended only for the use of the individual or entity to which it is
> addressed and may contain confidential or privileged information. If you
> think you have received this message in error, please advise the sender a=
nd
> delete this message and any attachments immediately.*
>
>
>
>
>
> --
>
>
> *Tracey MacKinnon*
>
> *Clinical & Diagnostics Account Manager | LabX*
>
> tmackinnon@labx.com
>
> 1.548.881.2122
>
>
> *Confidentiality Notice**: This message, together with any attachments,
> is intended only for the use of the individual or entity to which it is
> addressed and may contain confidential or privileged information. If you
> think you have received this message in error, please advise the sender a=
nd
> delete this message and any attachments immediately.*
>
>
>
>
>
> --
>
>
> *Tracey MacKinnon (She/Her)*
>
> *Clinical & Diagnostics Account Manager | LabX*
>
> tmackinnon@labx.com
>
> 1.548.881.2122
>
>
> *Confidentiality Notice**: This message, together with any attachments,
> is intended only for the use of the individual or entity to which it is
> addressed and may contain confidential or privileged information. If you
> think you have received this message in error, please advise the sender a=
nd
> delete this message and any attachments immediately.*
>
> 55021:1468442
>
>
>
>
>
> --
>
>
> *Tracey MacKinnon (She/Her)*
>
> *Clinical & Diagnostics Account Manager | LabX*
>
> tmackinnon@labx.com
>
> 1.548.881.2122
>
>
> *Confidentiality Notice**: This message, together with any attachments,
> is intended only for the use of the individual or entity to which it is
> addressed and may contain confidential or privileged information. If you
> think you have received this message in error, please advise the sender a=
nd
> delete this message and any attachments immediately.*
>
>
>
>
>
> --
>
>
> *Tracey MacKinnon (She/Her)*
>
> *Clinical & Diagnostics Account Manager | LabX*
>
> tmackinnon@labx.com
>
> 1.548.881.2122
>
>
> *Confidentiality Notice**: This message, together with any attachments,
> is intended only for the use of the individual or entity to which it is
> addressed and may contain confidential or privileged information. If you
> think you have received this message in error, please advise the sender a=
nd
> delete this message and any attachments immediately.*
>
>
>
>
>
> --
>
>
> *Tracey MacKinnon (She/Her)*
>
> *Clinical & Diagnostics Account Manager | LabX*
>
> tmackinnon@labx.com
>
> 1.548.881.2122
>
>
> *Confidentiality Notice**: This message, together with any attachments,
> is intended only for the use of the individual or entity to which it is
> addressed and may contain confidential or privileged information. If you
> think you have received this message in error, please advise the sender a=
nd
> delete this message and any attachments immediately.*
>
>
>
>
>
> --
>
>
> *Tracey MacKinnon (She/Her)*
>
> *Clinical & Diagnostics Account Manager | LabX*
>
> tmackinnon@labx.com
>
> 1.548.881.2122
>
>
> *Confidentiality Notice**: This message, together with any attachments,
> is intended only for the use of the individual or entity to which it is
> addressed and may contain confidential or privileged information. If you
> think you have received this message in error, please advise the sender a=
nd
> delete this message and any attachments immediately.*
>
> 55021:1468442
>

--=20

*Tracey MacKinnon (She/Her)*

Clinical & Diagnostics Account Manager | LabX

tmackinnon@labx.com

1.548.881.2122

Confidentiality Notice: This message, together with any attachments, is
intended only for the use of the individual or entity to which it is
addressed and may contain confidential or privileged information. If you
think you have received this message in error, please advise the sender and
delete this message and any attachments immediately.

--0000000000005fe57d060b73433e
Content-Type: text/html; charset="UTF-8"
Content-Transfer-Encoding: quoted-printable

<div dir=3D"ltr">Hi Richard:<div><br></div><div>I am reaching out to=C2=A0c=
onfirm that the necessary changes have been made so that SAPAS&#39;s listin=
gs are now=C2=A0coming from eBay only, and have the RaQ button enabled.</di=
v><div><br></div><div>Please let us know if you have any questions or need =
any further support.</div><div><br></div><div>Thanks!</div><div><br></div><=
div><br></div></div><br><div class=3D"gmail_quote"><div dir=3D"ltr" class=
=3D"gmail_attr">On Wed, Nov 29, 2023 at 2:52=E2=80=AFPM &lt;<a href=3D"mail=
to:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a>&gt; wrote:<br></d=
iv><blockquote class=3D"gmail_quote" style=3D"margin:0px 0px 0px 0.8ex;bord=
er-left:1px solid rgb(204,204,204);padding-left:1ex"><div class=3D"msg-4118=
002636287178803"><div lang=3D"EN-US" style=3D"overflow-wrap: break-word;"><=
div class=3D"m_-4118002636287178803WordSection1"><p class=3D"MsoNormal">Hi =
Rob,<u></u><u></u></p><p class=3D"MsoNormal"><u></u>=C2=A0<u></u></p><p cla=
ss=3D"MsoNormal">So the good news it appears to be working properly.=C2=A0 =
May have been mostly operator error( meaning my error).=C2=A0 Regardless, i=
t is transferring mainly correctly from ebay.=C2=A0 In this regard <span st=
yle=3D"background:yellow">can you please keep EBAY as the sole source of tr=
ansfer to LabX.</span>=C2=A0=C2=A0 Please do not consider our site for this=
 anymore. <u></u><u></u></p><p class=3D"MsoNormal"><u></u>=C2=A0<u></u></p>=
<p class=3D"MsoNormal">Will continue checking and update you as needed.=C2=
=A0 <u></u><u></u></p><p class=3D"MsoNormal"><u></u>=C2=A0<u></u></p><p cla=
ss=3D"MsoNormal">Thanks, <u></u><u></u></p><p class=3D"MsoNormal">Rich<u></=
u><u></u></p><p class=3D"MsoNormal"><u></u>=C2=A0<u></u></p><div><div style=
=3D"border-right:none;border-bottom:none;border-left:none;border-top:1pt so=
lid rgb(225,225,225);padding:3pt 0in 0in"><p class=3D"MsoNormal"><b>From:</=
b> <a href=3D"mailto:rcruz@sapasequipment.com" target=3D"_blank">rcruz@sapa=
sequipment.com</a> &lt;<a href=3D"mailto:rcruz@sapasequipment.com" target=
=3D"_blank">rcruz@sapasequipment.com</a>&gt; <br><b>Sent:</b> Wednesday, No=
vember 29, 2023 12:44 PM<br><b>To:</b> &#39;LabX.com Client Services&#39; &=
lt;<a href=3D"mailto:clientservices@labx.com" target=3D"_blank">clientservi=
ces@labx.com</a>&gt;<br><b>Cc:</b> &#39;<a href=3D"mailto:tmackinnon@labx.c=
om" target=3D"_blank">tmackinnon@labx.com</a>&#39; &lt;<a href=3D"mailto:tm=
ackinnon@labx.com" target=3D"_blank">tmackinnon@labx.com</a>&gt;; &#39;<a h=
ref=3D"mailto:amora@sapasequipment.com" target=3D"_blank">amora@sapasequipm=
ent.com</a>&#39; &lt;<a href=3D"mailto:amora@sapasequipment.com" target=3D"=
_blank">amora@sapasequipment.com</a>&gt;<br><b>Subject:</b> RE: RE: Sapas L=
abX Listings<u></u><u></u></p></div></div><p class=3D"MsoNormal"><u></u>=C2=
=A0<u></u></p><p class=3D"MsoNormal">Rob,<u></u><u></u></p><p class=3D"MsoN=
ormal"><u></u>=C2=A0<u></u></p><p class=3D"MsoNormal">I may have been doing=
 something wrong, the order does appear in the cart=C2=A0 <span style=3D"fo=
nt-family:&quot;Segoe UI Emoji&quot;,sans-serif">=F0=9F=98=8A</span> Let me=
 keep checking.=C2=A0 <u></u><u></u></p><p class=3D"MsoNormal"><u></u>=C2=
=A0<u></u></p><p class=3D"MsoNormal">Will keep you updated, Rich<u></u><u><=
/u></p><div><div style=3D"border-right:none;border-bottom:none;border-left:=
none;border-top:1pt solid rgb(225,225,225);padding:3pt 0in 0in"><p class=3D=
"MsoNormal"><b>From:</b> <a href=3D"mailto:rcruz@sapasequipment.com" target=
=3D"_blank">rcruz@sapasequipment.com</a> &lt;<a href=3D"mailto:rcruz@sapase=
quipment.com" target=3D"_blank">rcruz@sapasequipment.com</a>&gt; <br><b>Sen=
t:</b> Wednesday, November 29, 2023 12:36 PM<br><b>To:</b> &#39;LabX.com Cl=
ient Services&#39; &lt;<a href=3D"mailto:clientservices@labx.com" target=3D=
"_blank">clientservices@labx.com</a>&gt;<br><b>Cc:</b> &#39;<a href=3D"mail=
to:tmackinnon@labx.com" target=3D"_blank">tmackinnon@labx.com</a>&#39; &lt;=
<a href=3D"mailto:tmackinnon@labx.com" target=3D"_blank">tmackinnon@labx.co=
m</a>&gt;; &#39;<a href=3D"mailto:amora@sapasequipment.com" target=3D"_blan=
k">amora@sapasequipment.com</a>&#39; &lt;<a href=3D"mailto:amora@sapasequip=
ment.com" target=3D"_blank">amora@sapasequipment.com</a>&gt;<br><b>Subject:=
</b> RE: RE: Sapas LabX Listings<u></u><u></u></p></div></div><p class=3D"M=
soNormal"><u></u>=C2=A0<u></u></p><p class=3D"MsoNormal">As a follow up:<u>=
</u><u></u></p><p class=3D"MsoNormal"><span style=3D"color:red">I JUST ADDE=
D THE FREIGHT COST, WEIGHT AND DIMENSIONS.=C2=A0 SO FAR THE BUY IT NOW OPTI=
ON IS STILL NOT WORKING.=C2=A0 I WILL TRY AGAIN. <u></u><u></u></span></p><=
p class=3D"MsoNormal">So here is issue#1:=C2=A0 Option to =E2=80=9Cadd to c=
art=E2=80=9D does not work, thus interested buyer cant purchase.=C2=A0=C2=
=A0 <a href=3D"https://www.labx.com/item/TODO/ESS-138531-115993894865?_gl=
=3D1*j0h6kj*_ga*MTcwMjU5NjkyNC4xNjk5NTc1MTIy*_ga_PVN469JYBF*MTcwMTI4MTY2MC4=
xMS4xLjE3MDEyODE4OTQuNjAuMC4w" target=3D"_blank">https://www.labx.com/item/=
TODO/ESS-138531-115993894865?_gl=3D1*j0h6kj*_ga*MTcwMjU5NjkyNC4xNjk5NTc1MTI=
y*_ga_PVN469JYBF*MTcwMTI4MTY2MC4xMS4xLjE3MDEyODE4OTQuNjAuMC4w</a><u></u><u>=
</u></p><p class=3D"MsoNormal"><u></u>=C2=A0<u></u></p><div><div style=3D"b=
order-right:none;border-bottom:none;border-left:none;border-top:1pt solid r=
gb(225,225,225);padding:3pt 0in 0in"><p class=3D"MsoNormal"><b>From:</b> <a=
 href=3D"mailto:rcruz@sapasequipment.com" target=3D"_blank">rcruz@sapasequi=
pment.com</a> &lt;<a href=3D"mailto:rcruz@sapasequipment.com" target=3D"_bl=
ank">rcruz@sapasequipment.com</a>&gt; <br><b>Sent:</b> Wednesday, November =
29, 2023 12:33 PM<br><b>To:</b> &#39;LabX.com Client Services&#39; &lt;<a h=
ref=3D"mailto:clientservices@labx.com" target=3D"_blank">clientservices@lab=
x.com</a>&gt;<br><b>Cc:</b> &#39;<a href=3D"mailto:tmackinnon@labx.com" tar=
get=3D"_blank">tmackinnon@labx.com</a>&#39; &lt;<a href=3D"mailto:tmackinno=
n@labx.com" target=3D"_blank">tmackinnon@labx.com</a>&gt;; &#39;<a href=3D"=
mailto:amora@sapasequipment.com" target=3D"_blank">amora@sapasequipment.com=
</a>&#39; &lt;<a href=3D"mailto:amora@sapasequipment.com" target=3D"_blank"=
>amora@sapasequipment.com</a>&gt;<br><b>Subject:</b> RE: RE: Sapas LabX Lis=
tings<u></u><u></u></p></div></div><p class=3D"MsoNormal"><u></u>=C2=A0<u><=
/u></p><p class=3D"MsoNormal">Hello again Rob,=C2=A0 <u></u><u></u></p><p c=
lass=3D"MsoNormal"><u></u>=C2=A0<u></u></p><p class=3D"MsoNormal">So here i=
s issue#1:=C2=A0 Option to =E2=80=9Cadd to cart=E2=80=9D does not work, thu=
s interested buyer cant purchase.=C2=A0=C2=A0 <a href=3D"https://www.labx.c=
om/item/TODO/ESS-138531-115993894865?_gl=3D1*j0h6kj*_ga*MTcwMjU5NjkyNC4xNjk=
5NTc1MTIy*_ga_PVN469JYBF*MTcwMTI4MTY2MC4xMS4xLjE3MDEyODE4OTQuNjAuMC4w" targ=
et=3D"_blank">https://www.labx.com/item/TODO/ESS-138531-115993894865?_gl=3D=
1*j0h6kj*_ga*MTcwMjU5NjkyNC4xNjk5NTc1MTIy*_ga_PVN469JYBF*MTcwMTI4MTY2MC4xMS=
4xLjE3MDEyODE4OTQuNjAuMC4w</a>=C2=A0=C2=A0=C2=A0 <u></u><u></u></p><p class=
=3D"MsoNormal"><u></u>=C2=A0<u></u></p><div style=3D"border-right:none;bord=
er-bottom:none;border-left:none;border-top:1pt solid rgb(225,225,225);paddi=
ng:3pt 0in 0in"><p class=3D"MsoNormal"><b>From:</b> LabX.com Client Service=
s &lt;<a href=3D"mailto:clientservices@labx.com" target=3D"_blank">clientse=
rvices@labx.com</a>&gt; <br><b>Sent:</b> Friday, November 24, 2023 12:23 PM=
<br><b>To:</b> <a href=3D"mailto:amora@sapasequipment.com" target=3D"_blank=
">amora@sapasequipment.com</a><br><b>Cc:</b> <a href=3D"mailto:tmackinnon@l=
abx.com" target=3D"_blank">tmackinnon@labx.com</a>; <a href=3D"mailto:rcruz=
@sapasequipment.com" target=3D"_blank">rcruz@sapasequipment.com</a><br><b>S=
ubject:</b> Re: RE: Sapas LabX Listings<u></u><u></u></p></div><p class=3D"=
MsoNormal"><u></u>=C2=A0<u></u></p><div><div><div><p class=3D"MsoNormal"><s=
pan style=3D"font-size:10.5pt;font-family:&quot;Segoe UI&quot;,sans-serif">=
Hi Richard,<u></u><u></u></span></p></div><div><p class=3D"MsoNormal"><span=
 style=3D"font-size:10.5pt;font-family:&quot;Segoe UI&quot;,sans-serif"><u>=
</u>=C2=A0<u></u></span></p></div><div><p class=3D"MsoNormal"><span style=
=3D"font-size:10.5pt;font-family:&quot;Segoe UI&quot;,sans-serif">Rob here.=
 Apologies for the issues you have been experiencing with your listings. Je=
sse and his team have worked hard to ensure the listings are functioning pr=
operly, but we realize some issues have popped up that need a resolution. W=
e have some recommendations and plans of action outlined below- however, we=
 are also still waiting for updates / information on your end that, until w=
e have it, we cannot have properly functioning &#39;Buy Now&#39; listings. =
Many of the issues popping up on listings have been temporary fixes that th=
e team has been testing in the interim while we await this information we n=
eed.<u></u><u></u></span></p></div><div><p class=3D"MsoNormal"><span style=
=3D"font-size:10.5pt;font-family:&quot;Segoe UI&quot;,sans-serif"><u></u>=
=C2=A0<u></u></span></p></div><div><div><p class=3D"MsoNormal"><strong><spa=
n style=3D"font-size:12pt;font-family:Arial,sans-serif;color:rgb(34,34,34)"=
>To ensure the Buy Now issues are resolved, we still need you to add the sh=
ipping weights and dimensions to the listings on your website.</span></stro=
ng><span style=3D"font-size:12pt;font-family:Arial,sans-serif;color:rgb(34,=
34,34)"> This will allow us to configure the Labvista listings we pull from=
 there to <em><span style=3D"font-family:Arial,sans-serif">also</span></em>=
 have the Buy Now button option. Melissa on my team has requested this info=
rmation a few times but we have yet to hear back / see this information add=
ed. Looking back through our inbox, the last emails from both Melissa and T=
racey requesting this information were approximately two weeks ago. In the =
interim, we left your <em><b><span style=3D"font-family:Arial,sans-serif">E=
bay listings</span></b></em> active so at least <em><span style=3D"font-fam=
ily:Arial,sans-serif">some=C2=A0</span></em>items were available as Buy Now=
 products. <strong><span style=3D"font-family:Arial,sans-serif">However, si=
nce they&#39;re not coming through as expected / we are seeing these discre=
pancies you outlined in your previous emails, we recommend that we disable =
the eBay sync, leaving just the RaQ Labvista listings for now- which have b=
een coming through with no issues.=C2=A0</span></strong> <u></u><u></u></sp=
an></p></div><div><p class=3D"MsoNormal"><span style=3D"font-size:12pt;font=
-family:Arial,sans-serif;color:rgb(34,34,34)"><u></u>=C2=A0<u></u></span></=
p></div><div><p class=3D"MsoNormal"><span style=3D"font-size:12pt;font-fami=
ly:Arial,sans-serif;color:rgb(34,34,34)">Also, the SAPAS website&#39;s site=
map broke a while back during the original scraper setup. We reached out to=
 request a fix, but as we never heard back nor saw a fix go through on the =
sitemap, Jesse and his team ended up building a second, completely new cust=
om scraper for your listings. This scraper has been successful to date for =
the RaQ listings- but just another reminder that the sitemap has been broke=
n for sometime if your team can look into this for future scrapes.<u></u><u=
></u></span></p></div><div><p class=3D"MsoNormal"><span style=3D"font-size:=
12pt;font-family:Arial,sans-serif;color:rgb(34,34,34)"><u></u>=C2=A0<u></u>=
</span></p></div><div><p class=3D"MsoNormal"><strong><span style=3D"font-si=
ze:12pt;font-family:Arial,sans-serif;color:rgb(34,34,34)">Please let us kno=
w when the shipping / product information has been updated to your products=
 on your website. From there, we can get the Buy Now portion of your progra=
m fully operational.</span></strong><span style=3D"font-size:12pt;font-fami=
ly:Arial,sans-serif;color:rgb(34,34,34)"><u></u><u></u></span></p></div><di=
v><p class=3D"MsoNormal"><span style=3D"font-size:12pt;font-family:Arial,sa=
ns-serif;color:rgb(34,34,34)"><u></u>=C2=A0<u></u></span></p></div><div><p =
class=3D"MsoNormal"><span style=3D"font-size:12pt;font-family:Arial,sans-se=
rif;color:rgb(34,34,34)">Any questions / clarification needed, please let u=
s know.<u></u><u></u></span></p></div><div><p class=3D"MsoNormal"><span sty=
le=3D"font-size:12pt;font-family:Arial,sans-serif;color:rgb(34,34,34)"><u><=
/u>=C2=A0<u></u></span></p></div><div><p class=3D"MsoNormal"><span style=3D=
"font-size:12pt;font-family:Arial,sans-serif;color:rgb(34,34,34)">Warm rega=
rds,<u></u><u></u></span></p></div><div><p class=3D"MsoNormal"><span style=
=3D"font-size:12pt;font-family:Arial,sans-serif;color:rgb(34,34,34)">Rob<u>=
</u><u></u></span></p></div></div><div><div><p class=3D"MsoNormal"><span st=
yle=3D"font-size:10.5pt;font-family:&quot;Segoe UI&quot;,sans-serif">=C2=A0=
<u></u><u></u></span></p></div><table border=3D"0" cellspacing=3D"3" cellpa=
dding=3D"0" style=3D"background:white;font-variant-ligatures:normal;font-va=
riant-caps:normal;font-variant-numeric:inherit;font-variant-east-asian:inhe=
rit;font-stretch:inherit;line-height:inherit;text-align:start;text-decorati=
on-style:initial;text-decoration-color:initial;word-spacing:0px"><tbody><tr=
><td style=3D"padding:2.5pt"><div><p class=3D"MsoNormal"><span style=3D"fon=
t-size:10.5pt;font-family:Arial,sans-serif;color:rgb(51,51,51)"><img border=
=3D"0" width=3D"100" height=3D"31" style=3D"width: 1.0416in; height: 0.3263=
in;" id=3D"m_-4118002636287178803_x0000_i1049" src=3D"https://attachment.fr=
eshdesk.com/inline/attachment?token=3DeyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.=
eyJpZCI6NjMwMjYwMzcwMTgsImRvbWFpbiI6ImxhYnguZnJlc2hkZXNrLmNvbSIsImFjY291bnR=
faWQiOjE0Njg0NDJ9.N3xPOJFebs682Cxaawpz-VNsAfWOoy0_J-NjdyLo_Zk"></span><span=
 style=3D"font-size:10.5pt;font-family:Arial,sans-serif;color:rgb(51,51,51)=
"><u></u><u></u></span></p></div></td><td style=3D"padding:2.5pt"><div><p c=
lass=3D"MsoNormal"><b><span style=3D"font-size:10.5pt;font-family:inherit;c=
olor:rgb(204,0,0);border:1pt none windowtext;padding:0in">LabX Client Servi=
ces</span></b><span style=3D"font-size:10.5pt;font-family:Arial,sans-serif;=
color:rgb(51,51,51)"><br></span><span style=3D"font-size:8.5pt;font-family:=
inherit;color:rgb(51,51,51);border:1pt none windowtext;padding:0in">Email: =
</span><span style=3D"color:black"><a href=3D"mailto:clientservices@labx.co=
m" target=3D"_blank"><span style=3D"font-size:8.5pt;font-family:inherit;bor=
der:1pt none windowtext;padding:0in">clientservices@labx.com</span></a></sp=
an><span style=3D"font-size:8.5pt;font-family:inherit;color:rgb(51,51,51);b=
order:1pt none windowtext;padding:0in"><br>Phone: 705-528-6888</span><span =
style=3D"font-size:10.5pt;font-family:Arial,sans-serif;color:rgb(51,51,51)"=
> <u></u><u></u></span></p></div></td></tr></tbody></table></div><div><bloc=
kquote style=3D"margin-top:5pt;margin-bottom:5pt"><p class=3D"MsoNormal"><s=
pan style=3D"font-size:10.5pt;font-family:&quot;Segoe UI&quot;,sans-serif">=
On Fri, 24 Nov at 12:47 PM <span class=3D"m_-4118002636287178803separator">=
, Rcruz &lt;</span></span><a href=3D"mailto:rcruz@sapasequipment.com" targe=
t=3D"_blank"><span style=3D"font-size:10.5pt;font-family:&quot;Segoe UI&quo=
t;,sans-serif">rcruz@sapasequipment.com</span></a><span class=3D"m_-4118002=
636287178803separator"><span style=3D"font-size:10.5pt;font-family:&quot;Se=
goe UI&quot;,sans-serif">&gt; wrote: </span><u></u><u></u></span></p><div><=
div><p class=3D"MsoNormal"><span style=3D"font-size:10.5pt;font-family:&quo=
t;Segoe UI&quot;,sans-serif">From my end will be getting hands on involved.=
=C2=A0 </span><u></u><u></u></p></div><div><p class=3D"MsoNormal"><span sty=
le=3D"font-size:10.5pt;font-family:&quot;Segoe UI&quot;,sans-serif">=C2=A0<=
u></u><u></u></span></p></div><div><p class=3D"MsoNormal"><span style=3D"fo=
nt-size:10.5pt;font-family:&quot;Segoe UI&quot;,sans-serif">Kindest regards=
,<u></u><u></u></span></p></div><div><p class=3D"MsoNormal"><span style=3D"=
font-size:10.5pt;font-family:&quot;Segoe UI&quot;,sans-serif">Richard<u></u=
><u></u></span></p></div><div><p class=3D"MsoNormal"><span style=3D"font-si=
ze:10.5pt;font-family:&quot;Segoe UI&quot;,sans-serif">=C2=A0<u></u><u></u>=
</span></p></div><div><p class=3D"MsoNormal"><span style=3D"font-size:10.5p=
t;font-family:&quot;Segoe UI&quot;,sans-serif">=C2=A0<u></u><u></u></span><=
/p></div><div><p class=3D"MsoNormal"><span style=3D"font-size:10.5pt;font-f=
amily:&quot;Segoe UI&quot;,sans-serif">=C2=A0<u></u><u></u></span></p></div=
></div><div><blockquote style=3D"margin-top:5pt;margin-bottom:5pt"><div><p =
class=3D"MsoNormal"><span style=3D"font-size:10.5pt;font-family:&quot;Segoe=
 UI&quot;,sans-serif">From: Tracey MacKinnon &lt;</span><a href=3D"mailto:t=
mackinnon@labx.com" target=3D"_blank"><span style=3D"font-size:10.5pt;font-=
family:&quot;Segoe UI&quot;,sans-serif">tmackinnon@labx.com</span></a><span=
 style=3D"font-size:10.5pt;font-family:&quot;Segoe UI&quot;,sans-serif">&gt=
; <br><b>Sent:</b> Friday, November 24, 2023 10:28 AM<br><b>To:</b> </span>=
<a href=3D"mailto:rcruz@sapasequipment.com" target=3D"_blank"><span style=
=3D"font-size:10.5pt;font-family:&quot;Segoe UI&quot;,sans-serif">rcruz@sap=
asequipment.com</span></a><span style=3D"font-size:10.5pt;font-family:&quot=
;Segoe UI&quot;,sans-serif"><br><b>Cc:</b> Client Services &lt;</span><a hr=
ef=3D"mailto:clientservices@labx.com" target=3D"_blank"><span style=3D"font=
-size:10.5pt;font-family:&quot;Segoe UI&quot;,sans-serif">clientservices@la=
bx.com</span></a><span style=3D"font-size:10.5pt;font-family:&quot;Segoe UI=
&quot;,sans-serif">&gt;; Alfonso Morales &lt;</span><a href=3D"mailto:amora=
@sapasequipment.com" target=3D"_blank"><span style=3D"font-size:10.5pt;font=
-family:&quot;Segoe UI&quot;,sans-serif">amora@sapasequipment.com</span></a=
><span style=3D"font-size:10.5pt;font-family:&quot;Segoe UI&quot;,sans-seri=
f">&gt;<br><b>Subject:</b> Re: Client Services Action Required for Sapas La=
bX Listings<u></u><u></u></span></p></div><div><p class=3D"MsoNormal"><span=
 style=3D"font-size:10.5pt;font-family:&quot;Segoe UI&quot;,sans-serif">=C2=
=A0<u></u><u></u></span></p></div><div><div><p class=3D"MsoNormal"><span st=
yle=3D"font-size:10.5pt;font-family:&quot;Segoe UI&quot;,sans-serif">Hi Ric=
hard:<u></u><u></u></span></p></div><div><div><p class=3D"MsoNormal"><span =
style=3D"font-size:10.5pt;font-family:&quot;Segoe UI&quot;,sans-serif">=C2=
=A0<u></u><u></u></span></p></div></div><div><div><p class=3D"MsoNormal"><s=
pan style=3D"font-size:10.5pt;font-family:&quot;Segoe UI&quot;,sans-serif">=
Sorry to hear your frustration and I appreciate you reaching out to let me =
know.<u></u><u></u></span></p></div></div><div><div><p class=3D"MsoNormal">=
<span style=3D"font-size:10.5pt;font-family:&quot;Segoe UI&quot;,sans-serif=
">=C2=A0<u></u><u></u></span></p></div></div><div><div><p class=3D"MsoNorma=
l"><span style=3D"font-size:10.5pt;font-family:&quot;Segoe UI&quot;,sans-se=
rif">Let me follow up to understand what is happening.<u></u><u></u></span>=
</p></div></div><div><div><p class=3D"MsoNormal"><span style=3D"font-size:1=
0.5pt;font-family:&quot;Segoe UI&quot;,sans-serif">=C2=A0<u></u><u></u></sp=
an></p></div></div><div><div><p class=3D"MsoNormal"><span style=3D"font-siz=
e:10.5pt;font-family:&quot;Segoe UI&quot;,sans-serif">Thanks,=C2=A0<u></u><=
u></u></span></p></div></div></div><div><p class=3D"MsoNormal"><span style=
=3D"font-size:10.5pt;font-family:&quot;Segoe UI&quot;,sans-serif">=C2=A0<u>=
</u><u></u></span></p></div><div><div><div><p class=3D"MsoNormal"><span sty=
le=3D"font-size:10.5pt;font-family:&quot;Segoe UI&quot;,sans-serif">On Fri,=
 Nov 24, 2023 at 10:27=E2=80=AFAM &lt;</span><a href=3D"mailto:rcruz@sapase=
quipment.com" target=3D"_blank"><span style=3D"font-size:10.5pt;font-family=
:&quot;Segoe UI&quot;,sans-serif">rcruz@sapasequipment.com</span></a><span =
style=3D"font-size:10.5pt;font-family:&quot;Segoe UI&quot;,sans-serif">&gt;=
 wrote:<u></u><u></u></span></p></div></div><blockquote style=3D"border-top=
:none;border-right:none;border-bottom:none;border-left:1pt solid rgb(204,20=
4,204);padding:0in 0in 0in 6pt;margin:5pt 0in 5pt 4.8pt"><div><div><div><di=
v style=3D"margin-top:5pt;margin-bottom:5pt"><p class=3D"MsoNormal"><span s=
tyle=3D"font-size:10.5pt;font-family:&quot;Segoe UI&quot;,sans-serif">Hi Tr=
acey,<u></u><u></u></span></p></div><div style=3D"margin-top:5pt;margin-bot=
tom:5pt"><p class=3D"MsoNormal"><span style=3D"font-size:10.5pt;font-family=
:&quot;Segoe UI&quot;,sans-serif">=C2=A0<u></u><u></u></span></p></div><div=
 style=3D"margin-top:5pt;margin-bottom:5pt"><p class=3D"MsoNormal"><span st=
yle=3D"font-size:10.5pt;font-family:&quot;Segoe UI&quot;,sans-serif">Trust =
you had an enjoyable Thanksgiving.=C2=A0=C2=A0 <u></u><u></u></span></p></d=
iv><div style=3D"margin-top:5pt;margin-bottom:5pt"><p class=3D"MsoNormal"><=
span style=3D"font-size:10.5pt;font-family:&quot;Segoe UI&quot;,sans-serif"=
>=C2=A0<u></u><u></u></span></p></div><div style=3D"margin-top:5pt;margin-b=
ottom:5pt"><p class=3D"MsoNormal"><span style=3D"font-size:10.5pt;font-fami=
ly:&quot;Segoe UI&quot;,sans-serif">I hope you share my frustration; after =
2 years of manually correcting LabX listings on a daily basis there is as o=
f yet a satisfactory solution.=C2=A0 As you know, LabX is one of the platfo=
rms we wan to partner with on a long term basis however we receive very lit=
tle support from your system group in finding a resolution.<u></u><u></u></=
span></p></div><div style=3D"margin-top:5pt;margin-bottom:5pt"><p class=3D"=
MsoNormal"><span style=3D"font-size:10.5pt;font-family:&quot;Segoe UI&quot;=
,sans-serif">=C2=A0<u></u><u></u></span></p></div><div style=3D"margin-top:=
5pt;margin-bottom:5pt"><p class=3D"MsoNormal"><span style=3D"font-size:10.5=
pt;font-family:&quot;Segoe UI&quot;,sans-serif">Most respectfully,<u></u><u=
></u></span></p></div><div style=3D"margin-top:5pt;margin-bottom:5pt"><p cl=
ass=3D"MsoNormal"><span style=3D"font-size:10.5pt;font-family:&quot;Segoe U=
I&quot;,sans-serif">Richard<u></u><u></u></span></p></div><div style=3D"mar=
gin-top:5pt;margin-bottom:5pt"><p class=3D"MsoNormal"><span style=3D"font-s=
ize:10.5pt;font-family:&quot;Segoe UI&quot;,sans-serif">=C2=A0<u></u><u></u=
></span></p></div><div style=3D"border-right:none;border-bottom:none;border=
-left:none;border-top:1pt solid rgb(225,225,225);padding:3pt 0in 0in"><div =
style=3D"margin-top:5pt;margin-bottom:5pt"><p class=3D"MsoNormal"><b><span =
style=3D"font-size:10.5pt;font-family:&quot;Segoe UI&quot;,sans-serif">From=
:</span></b><span style=3D"font-size:10.5pt;font-family:&quot;Segoe UI&quot=
;,sans-serif"> Tracey MacKinnon &lt;</span><a href=3D"mailto:tmackinnon@lab=
x.com" target=3D"_blank"><span style=3D"font-size:10.5pt;font-family:&quot;=
Segoe UI&quot;,sans-serif">tmackinnon@labx.com</span></a><span style=3D"fon=
t-size:10.5pt;font-family:&quot;Segoe UI&quot;,sans-serif">&gt; <br><b>Sent=
:</b> Wednesday, November 22, 2023 12:24 PM<br><b>To:</b> Richard Cruz &lt;=
</span><a href=3D"mailto:rcruz@sapasequipment.com" target=3D"_blank"><span =
style=3D"font-size:10.5pt;font-family:&quot;Segoe UI&quot;,sans-serif">rcru=
z@sapasequipment.com</span></a><span style=3D"font-size:10.5pt;font-family:=
&quot;Segoe UI&quot;,sans-serif">&gt;; Client Services &lt;</span><a href=
=3D"mailto:clientservices@labx.com" target=3D"_blank"><span style=3D"font-s=
ize:10.5pt;font-family:&quot;Segoe UI&quot;,sans-serif">clientservices@labx=
.com</span></a><span style=3D"font-size:10.5pt;font-family:&quot;Segoe UI&q=
uot;,sans-serif">&gt;<br><b>Cc:</b> Alfonso Morales &lt;</span><a href=3D"m=
ailto:amora@sapasequipment.com" target=3D"_blank"><span style=3D"font-size:=
10.5pt;font-family:&quot;Segoe UI&quot;,sans-serif">amora@sapasequipment.co=
m</span></a><span style=3D"font-size:10.5pt;font-family:&quot;Segoe UI&quot=
;,sans-serif">&gt;<br><b>Subject:</b> Re: Client Services Action Required f=
or Sapas LabX Listings<u></u><u></u></span></p></div></div><div style=3D"ma=
rgin-top:5pt;margin-bottom:5pt"><p class=3D"MsoNormal"><span style=3D"font-=
size:10.5pt;font-family:&quot;Segoe UI&quot;,sans-serif">=C2=A0<u></u><u></=
u></span></p></div><div><div><div style=3D"margin-top:5pt;margin-bottom:5pt=
"><p class=3D"MsoNormal"><span style=3D"font-size:10.5pt;font-family:&quot;=
Segoe UI&quot;,sans-serif">Hi Richard:<u></u><u></u></span></p></div></div>=
<div><div style=3D"margin-top:5pt;margin-bottom:5pt"><p class=3D"MsoNormal"=
><span style=3D"font-size:10.5pt;font-family:&quot;Segoe UI&quot;,sans-seri=
f">=C2=A0<u></u><u></u></span></p></div></div><div><div style=3D"margin-top=
:5pt;margin-bottom:5pt"><p class=3D"MsoNormal"><span style=3D"font-size:10.=
5pt;font-family:&quot;Segoe UI&quot;,sans-serif">Appreciate your input on l=
istings discrepancies. Please let=C2=A0</span><a href=3D"mailto:clientservi=
ces@labx.com" target=3D"_blank"><span style=3D"font-size:10.5pt;font-family=
:&quot;Segoe UI&quot;,sans-serif">@Client Services</span></a><span style=3D=
"font-size:10.5pt;font-family:&quot;Segoe UI&quot;,sans-serif">=C2=A0know=
=C2=A0if you are still seeing these issues tomorrow.<u></u><u></u></span></=
p></div></div><div><div style=3D"margin-top:5pt;margin-bottom:5pt"><p class=
=3D"MsoNormal"><a href=3D"mailto:clientservices@labx.com" target=3D"_blank"=
><span style=3D"font-size:10.5pt;font-family:&quot;Segoe UI&quot;,sans-seri=
f">@Client Services</span></a><span style=3D"font-size:10.5pt;font-family:&=
quot;Segoe UI&quot;,sans-serif">=C2=A0any other information for Richard/Alf=
onso?<u></u><u></u></span></p></div></div><div><div style=3D"margin-top:5pt=
;margin-bottom:5pt"><p class=3D"MsoNormal"><span style=3D"font-size:10.5pt;=
font-family:&quot;Segoe UI&quot;,sans-serif">=C2=A0<u></u><u></u></span></p=
></div></div><div><div style=3D"margin-top:5pt;margin-bottom:5pt"><p class=
=3D"MsoNormal"><span style=3D"font-size:10.5pt;font-family:&quot;Segoe UI&q=
uot;,sans-serif">Thanks,=C2=A0<u></u><u></u></span></p></div></div><div sty=
le=3D"margin-top:5pt;margin-bottom:5pt"><p class=3D"MsoNormal"><span style=
=3D"font-size:10.5pt;font-family:&quot;Segoe UI&quot;,sans-serif">=C2=A0<u>=
</u><u></u></span></p></div><div><div><div style=3D"margin-top:5pt;margin-b=
ottom:5pt"><p class=3D"MsoNormal"><span style=3D"font-size:10.5pt;font-fami=
ly:&quot;Segoe UI&quot;,sans-serif">On Wed, Nov 22, 2023 at 1:04=E2=80=AFPM=
 &lt;</span><a href=3D"mailto:rcruz@sapasequipment.com" target=3D"_blank"><=
span style=3D"font-size:10.5pt;font-family:&quot;Segoe UI&quot;,sans-serif"=
>rcruz@sapasequipment.com</span></a><span style=3D"font-size:10.5pt;font-fa=
mily:&quot;Segoe UI&quot;,sans-serif">&gt; wrote:<u></u><u></u></span></p><=
/div></div><blockquote style=3D"border-top:none;border-right:none;border-bo=
ttom:none;border-left:1pt solid rgb(204,204,204);padding:0in 0in 0in 6pt;ma=
rgin:5pt 0in 5pt 4.8pt"><div><div><div><div style=3D"margin-top:5pt;margin-=
bottom:5pt"><p class=3D"MsoNormal"><span style=3D"font-size:10.5pt;font-fam=
ily:&quot;Segoe UI&quot;,sans-serif">As an fyi, there are tons of discrepan=
cies.=C2=A0 Some cases 3 listings of the same item.=C2=A0 The BUY IT NOW it=
ems option doesn=E2=80=99t work.=C2=A0 Migrated information is limited( to =
say the least).=C2=A0 <u></u><u></u></span></p></div><div style=3D"margin-t=
op:5pt;margin-bottom:5pt"><p class=3D"MsoNormal"><span style=3D"font-size:1=
0.5pt;font-family:&quot;Segoe UI&quot;,sans-serif">=C2=A0<u></u><u></u></sp=
an></p></div><div style=3D"margin-top:5pt;margin-bottom:5pt"><p class=3D"Ms=
oNormal"><span style=3D"font-size:10.5pt;font-family:&quot;Segoe UI&quot;,s=
ans-serif">Thank you for your attention to this and other issues.<u></u><u>=
</u></span></p></div><div style=3D"margin-top:5pt;margin-bottom:5pt"><p cla=
ss=3D"MsoNormal"><span style=3D"font-size:10.5pt;font-family:&quot;Segoe UI=
&quot;,sans-serif">=C2=A0<u></u><u></u></span></p></div><div style=3D"margi=
n-top:5pt;margin-bottom:5pt"><p class=3D"MsoNormal"><span style=3D"font-siz=
e:10.5pt;font-family:&quot;Segoe UI&quot;,sans-serif">Richard<u></u><u></u>=
</span></p></div><div style=3D"margin-top:5pt;margin-bottom:5pt"><p class=
=3D"MsoNormal"><span style=3D"font-size:10.5pt;font-family:&quot;Segoe UI&q=
uot;,sans-serif">=C2=A0<u></u><u></u></span></p></div><div style=3D"border-=
right:none;border-bottom:none;border-left:none;border-top:1pt solid rgb(225=
,225,225);padding:3pt 0in 0in"><div style=3D"margin-top:5pt;margin-bottom:5=
pt"><p class=3D"MsoNormal"><b><span style=3D"font-size:10.5pt;font-family:&=
quot;Segoe UI&quot;,sans-serif">From:</span></b><span style=3D"font-size:10=
.5pt;font-family:&quot;Segoe UI&quot;,sans-serif"> Tracey MacKinnon &lt;</s=
pan><a href=3D"mailto:tmackinnon@labx.com" target=3D"_blank"><span style=3D=
"font-size:10.5pt;font-family:&quot;Segoe UI&quot;,sans-serif">tmackinnon@l=
abx.com</span></a><span style=3D"font-size:10.5pt;font-family:&quot;Segoe U=
I&quot;,sans-serif">&gt; <br><b>Sent:</b> Wednesday, November 22, 2023 11:5=
6 AM<br><b>To:</b> Alfonso Morales &lt;</span><a href=3D"mailto:amora@sapas=
equipment.com" target=3D"_blank"><span style=3D"font-size:10.5pt;font-famil=
y:&quot;Segoe UI&quot;,sans-serif">amora@sapasequipment.com</span></a><span=
 style=3D"font-size:10.5pt;font-family:&quot;Segoe UI&quot;,sans-serif">&gt=
;<br><b>Cc:</b> Client Services &lt;</span><a href=3D"mailto:clientservices=
@labx.com" target=3D"_blank"><span style=3D"font-size:10.5pt;font-family:&q=
uot;Segoe UI&quot;,sans-serif">clientservices@labx.com</span></a><span styl=
e=3D"font-size:10.5pt;font-family:&quot;Segoe UI&quot;,sans-serif">&gt;; Ri=
chard Cruz &lt;</span><a href=3D"mailto:rcruz@sapasequipment.com" target=3D=
"_blank"><span style=3D"font-size:10.5pt;font-family:&quot;Segoe UI&quot;,s=
ans-serif">rcruz@sapasequipment.com</span></a><span style=3D"font-size:10.5=
pt;font-family:&quot;Segoe UI&quot;,sans-serif">&gt;<br><b>Subject:</b> Re:=
 Client Services Action Required for Sapas LabX Listings<u></u><u></u></spa=
n></p></div></div><div style=3D"margin-top:5pt;margin-bottom:5pt"><p class=
=3D"MsoNormal"><span style=3D"font-size:10.5pt;font-family:&quot;Segoe UI&q=
uot;,sans-serif">=C2=A0<u></u><u></u></span></p></div><div><div style=3D"ma=
rgin-top:5pt;margin-bottom:5pt"><p class=3D"MsoNormal"><span style=3D"font-=
size:10.5pt;font-family:&quot;Segoe UI&quot;,sans-serif">Hi Alfonso:<u></u>=
<u></u></span></p></div><div><div style=3D"margin-top:5pt;margin-bottom:5pt=
"><p class=3D"MsoNormal"><span style=3D"font-size:10.5pt;font-family:&quot;=
Segoe UI&quot;,sans-serif">=C2=A0<u></u><u></u></span></p></div></div><div>=
<div style=3D"margin-top:5pt;margin-bottom:5pt"><p class=3D"MsoNormal"><spa=
n style=3D"font-size:10.5pt;font-family:&quot;Segoe UI&quot;,sans-serif">Sa=
pas&#39;s website is set to have a full scrape tomorrow evening and once th=
at occurs the discrepancies that you are seeing should be resolved.<u></u><=
u></u></span></p></div></div><div><div style=3D"margin-top:5pt;margin-botto=
m:5pt"><p class=3D"MsoNormal"><span style=3D"font-size:10.5pt;font-family:&=
quot;Segoe UI&quot;,sans-serif">If there is anything else please let us kno=
w.<u></u><u></u></span></p></div></div><div><div style=3D"margin-top:5pt;ma=
rgin-bottom:5pt"><p class=3D"MsoNormal"><span style=3D"font-size:10.5pt;fon=
t-family:&quot;Segoe UI&quot;,sans-serif">=C2=A0<u></u><u></u></span></p></=
div></div><div><div style=3D"margin-top:5pt;margin-bottom:5pt"><p class=3D"=
MsoNormal"><span style=3D"font-size:10.5pt;font-family:&quot;Segoe UI&quot;=
,sans-serif">Thanks,=C2=A0=C2=A0<u></u><u></u></span></p></div></div></div>=
<div style=3D"margin-top:5pt;margin-bottom:5pt"><p class=3D"MsoNormal"><spa=
n style=3D"font-size:10.5pt;font-family:&quot;Segoe UI&quot;,sans-serif">=
=C2=A0<u></u><u></u></span></p></div><div><div><div style=3D"margin-top:5pt=
;margin-bottom:5pt"><p class=3D"MsoNormal"><span style=3D"font-size:10.5pt;=
font-family:&quot;Segoe UI&quot;,sans-serif">On Tue, Nov 14, 2023 at 9:05=
=E2=80=AFAM Alfonso Morales &lt;</span><a href=3D"mailto:amora@sapasequipme=
nt.com" target=3D"_blank"><span style=3D"font-size:10.5pt;font-family:&quot=
;Segoe UI&quot;,sans-serif">amora@sapasequipment.com</span></a><span style=
=3D"font-size:10.5pt;font-family:&quot;Segoe UI&quot;,sans-serif">&gt; wrot=
e:<u></u><u></u></span></p></div></div><blockquote style=3D"border-top:none=
;border-right:none;border-bottom:none;border-left:1pt solid rgb(204,204,204=
);padding:0in 0in 0in 6pt;margin:5pt 0in 5pt 4.8pt"><div><div><div><div sty=
le=3D"margin-top:5pt;margin-bottom:5pt"><p class=3D"MsoNormal"><span style=
=3D"font-size:10pt;font-family:Arial,sans-serif">Good morning Tracey!</span=
><span style=3D"font-size:10.5pt;font-family:&quot;Segoe UI&quot;,sans-seri=
f"><u></u><u></u></span></p></div><div style=3D"margin-top:5pt;margin-botto=
m:5pt"><p class=3D"MsoNormal"><span style=3D"font-size:10pt;font-family:Ari=
al,sans-serif">=C2=A0</span><span style=3D"font-size:10.5pt;font-family:&qu=
ot;Segoe UI&quot;,sans-serif"><u></u><u></u></span></p></div><div style=3D"=
margin-top:5pt;margin-bottom:5pt"><p class=3D"MsoNormal"><span style=3D"fon=
t-size:10pt;font-family:Arial,sans-serif">Thank you very much. I look forwa=
rd to the technical team&#39;s recommendations.</span><span style=3D"font-s=
ize:10.5pt;font-family:&quot;Segoe UI&quot;,sans-serif"><u></u><u></u></spa=
n></p></div><div style=3D"margin-top:5pt;margin-bottom:5pt"><p class=3D"Mso=
Normal"><span style=3D"font-size:10pt;font-family:Arial,sans-serif">=C2=A0<=
/span><span style=3D"font-size:10.5pt;font-family:&quot;Segoe UI&quot;,sans=
-serif"><u></u><u></u></span></p></div><div style=3D"margin-top:5pt;margin-=
bottom:5pt"><p class=3D"MsoNormal"><span style=3D"font-size:10pt;font-famil=
y:Arial,sans-serif">Alfonso Morales</span><span style=3D"font-size:10.5pt;f=
ont-family:&quot;Segoe UI&quot;,sans-serif"><u></u><u></u></span></p></div>=
<div style=3D"margin-top:5pt;margin-bottom:5pt"><p class=3D"MsoNormal"><spa=
n style=3D"font-size:10pt;font-family:Arial,sans-serif">International Sales=
</span><span style=3D"font-size:10.5pt;font-family:&quot;Segoe UI&quot;,san=
s-serif"><u></u><u></u></span></p></div><div style=3D"margin-top:5pt;margin=
-bottom:5pt"><p class=3D"MsoNormal"><span style=3D"font-size:10pt;font-fami=
ly:Arial,sans-serif">=C2=A0</span><span style=3D"font-size:10.5pt;font-fami=
ly:&quot;Segoe UI&quot;,sans-serif"><u></u><u></u></span></p></div><div sty=
le=3D"margin-top:5pt;margin-bottom:5pt"><p class=3D"MsoNormal"><span style=
=3D"font-size:10pt;font-family:&quot;Segoe UI&quot;,sans-serif"><img border=
=3D"0" width=3D"15" height=3D"15" style=3D"width: 0.1597in; height: 0.1597i=
n;" id=3D"m_-4118002636287178803_x0000_i1048" src=3D"https://attachment.fre=
shdesk.com/inline/attachment?token=3DeyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.e=
yJpZCI6NjMwNzY0MzMyODgsImRvbWFpbiI6ImxhYnguZnJlc2hkZXNrLmNvbSIsImFjY291bnRf=
aWQiOjE0Njg0NDJ9.2Ev9EtsK3rBUsUw8J8HcINVkvwYiG1oGVbuS6SV2ak0" alt=3D"Tel=C3=
=A9fono"></span><span style=3D"font-size:10pt;font-family:Arial,sans-serif"=
>=C2=A0 +52 (55) 6067-9639</span><span style=3D"font-size:10.5pt;font-famil=
y:&quot;Segoe UI&quot;,sans-serif"> <u></u><u></u></span></p></div><div sty=
le=3D"margin-top:5pt;margin-bottom:5pt"><p class=3D"MsoNormal"><span style=
=3D"font-size:10pt;font-family:Arial,sans-serif"><img border=3D"0" width=3D=
"15" height=3D"11" style=3D"width: 0.1597in; height: 0.118in;" id=3D"m_-411=
8002636287178803_x0000_i1047" src=3D"https://attachment.freshdesk.com/inlin=
e/attachment?token=3DeyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6NjMwNzY0M=
zMyODksImRvbWFpbiI6ImxhYnguZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjE0Njg0NDJ9=
.Hmt81vNJ0tUcUUsHDq-O6LoFD0BOt1rcnilTIexB02Y" alt=3D"Email"></span><span st=
yle=3D"font-size:10pt;font-family:Arial,sans-serif">=C2=A0 </span><a href=
=3D"mailto:amora@sapasequipment.com" target=3D"_blank"><span style=3D"font-=
size:10pt;font-family:Arial,sans-serif">amora@sapasequipment.com</span></a>=
<span style=3D"font-size:10.5pt;font-family:&quot;Segoe UI&quot;,sans-serif=
"> <u></u><u></u></span></p></div><div style=3D"margin-top:5pt;margin-botto=
m:5pt"><p class=3D"MsoNormal"><span style=3D"font-size:10.5pt;font-family:&=
quot;Segoe UI&quot;,sans-serif"><img border=3D"0" width=3D"15" height=3D"15=
" style=3D"width: 0.1597in; height: 0.1597in;" id=3D"m_-4118002636287178803=
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en=3DeyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6NjMwNzY0MzMyOTAsImRvbWFpb=
iI6ImxhYnguZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjE0Njg0NDJ9.hfxVOVqxq7oiT1G=
4HGW1gKCAi_XyLU6DXWrgMihcOG8" alt=3D"Web"></span><span style=3D"font-size:1=
0pt;font-family:Arial,sans-serif">=C2=A0 </span><a href=3D"http://www.sapas=
equipment.com" target=3D"_blank"><span style=3D"font-size:10pt;font-family:=
Arial,sans-serif;color:windowtext;text-decoration:none">www.sapasequipment.=
com</span></a><span style=3D"font-size:10.5pt;font-family:&quot;Segoe UI&qu=
ot;,sans-serif"> <u></u><u></u></span></p></div><div style=3D"margin-top:5p=
t;margin-bottom:5pt"><p class=3D"MsoNormal"><span style=3D"font-size:10pt;f=
ont-family:Arial,sans-serif">=C2=A0</span><span style=3D"font-size:10.5pt;f=
ont-family:&quot;Segoe UI&quot;,sans-serif"><u></u><u></u></span></p></div>=
<div style=3D"margin-top:5pt;margin-bottom:5pt"><p class=3D"MsoNormal"><spa=
n style=3D"font-size:10pt;font-family:Arial,sans-serif"><img border=3D"0" w=
idth=3D"292" height=3D"66" style=3D"width: 3.0416in; height: 0.6875in;" id=
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.com/inline/attachment?token=3DeyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI=
6NjMwNzY0MzMyOTEsImRvbWFpbiI6ImxhYnguZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOj=
E0Njg0NDJ9.TecxrTtiEj2Ppkeg1AuQTzx44QLCv_ppthZhsoSxteo"></span><span style=
=3D"font-size:10.5pt;font-family:&quot;Segoe UI&quot;,sans-serif"><u></u><u=
></u></span></p></div><div style=3D"margin-top:5pt;margin-bottom:5pt"><p cl=
ass=3D"MsoNormal"><span style=3D"font-size:10pt;font-family:Arial,sans-seri=
f">=C2=A0</span><span style=3D"font-size:10.5pt;font-family:&quot;Segoe UI&=
quot;,sans-serif"><u></u><u></u></span></p></div><div style=3D"margin-top:5=
pt;margin-bottom:5pt"><p class=3D"MsoNormal"><span style=3D"font-size:6pt;f=
ont-family:Arial,sans-serif">Please, before printing this message, check th=
at it is necessary, let&#39;s take care of the planet.</span><span style=3D=
"font-size:10.5pt;font-family:&quot;Segoe UI&quot;,sans-serif"><u></u><u></=
u></span></p></div><div style=3D"margin-top:5pt;margin-bottom:5pt"><p class=
=3D"MsoNormal"><span style=3D"font-size:6pt;font-family:Arial,sans-serif">T=
his email may contain information of interest only to Sapas Equipment. It i=
s only allowed to copy, use or distribute it to authorized persons. If you =
received this email by mistake, please notify the sender or email </span><a=
 href=3D"mailto:info@sapasequipment.com" target=3D"_blank"><span style=3D"f=
ont-size:6pt;font-family:Arial,sans-serif;color:rgb(5,99,193)">info@sapaseq=
uipment.com</span></a><span style=3D"font-size:6pt;font-family:Arial,sans-s=
erif"> with the subject ** Remove ** and receive our apologies. This E-mail=
 cannot be considered SPAM as long as it includes a way to be removed. You =
are receiving this information because you are part of a mailing list. If y=
ou do not wish to receive this information, please kindly let us know and i=
t will be removed within the next 24 hours.</span><span style=3D"font-size:=
10.5pt;font-family:&quot;Segoe UI&quot;,sans-serif"><u></u><u></u></span></=
p></div><div style=3D"margin-top:5pt;margin-bottom:5pt"><p class=3D"MsoNorm=
al"><span style=3D"font-size:10pt;font-family:Arial,sans-serif">=C2=A0</spa=
n><span style=3D"font-size:10.5pt;font-family:&quot;Segoe UI&quot;,sans-ser=
if"><u></u><u></u></span></p></div><div style=3D"margin-top:5pt;margin-bott=
om:5pt"><p class=3D"MsoNormal"><b><span lang=3D"ES" style=3D"font-size:10.5=
pt;font-family:&quot;Segoe UI&quot;,sans-serif">De:</span></b><span lang=3D=
"ES" style=3D"font-size:10.5pt;font-family:&quot;Segoe UI&quot;,sans-serif"=
> Tracey MacKinnon &lt;</span><a href=3D"mailto:tmackinnon@labx.com" target=
=3D"_blank"><span lang=3D"ES" style=3D"font-size:10.5pt;font-family:&quot;S=
egoe UI&quot;,sans-serif">tmackinnon@labx.com</span></a><span lang=3D"ES" s=
tyle=3D"font-size:10.5pt;font-family:&quot;Segoe UI&quot;,sans-serif">&gt; =
<br><b>Enviado el:</b> martes, 14 de noviembre de 2023 07:46 a. m.<br><b>Pa=
ra:</b> Alfonso Morales &lt;</span><a href=3D"mailto:amora@sapasequipment.c=
om" target=3D"_blank"><span lang=3D"ES" style=3D"font-size:10.5pt;font-fami=
ly:&quot;Segoe UI&quot;,sans-serif">amora@sapasequipment.com</span></a><spa=
n lang=3D"ES" style=3D"font-size:10.5pt;font-family:&quot;Segoe UI&quot;,sa=
ns-serif">&gt;; Client Services &lt;</span><a href=3D"mailto:clientservices=
@labx.com" target=3D"_blank"><span lang=3D"ES" style=3D"font-size:10.5pt;fo=
nt-family:&quot;Segoe UI&quot;,sans-serif">clientservices@labx.com</span></=
a><span lang=3D"ES" style=3D"font-size:10.5pt;font-family:&quot;Segoe UI&qu=
ot;,sans-serif">&gt;<br><b>CC:</b> Richard Cruz &lt;</span><a href=3D"mailt=
o:rcruz@sapasequipment.com" target=3D"_blank"><span lang=3D"ES" style=3D"fo=
nt-size:10.5pt;font-family:&quot;Segoe UI&quot;,sans-serif">rcruz@sapasequi=
pment.com</span></a><span lang=3D"ES" style=3D"font-size:10.5pt;font-family=
:&quot;Segoe UI&quot;,sans-serif">&gt;<br><b>Asunto:</b> Client Services Ac=
tion Required for Sapas LabX Listings </span><span style=3D"font-size:10.5p=
t;font-family:&quot;Segoe UI&quot;,sans-serif"><u></u><u></u></span></p></d=
iv><div style=3D"margin-top:5pt;margin-bottom:5pt"><p class=3D"MsoNormal"><=
span style=3D"font-size:10.5pt;font-family:&quot;Segoe UI&quot;,sans-serif"=
>=C2=A0<u></u><u></u></span></p></div><div><div><div style=3D"margin-top:5p=
t;margin-bottom:5pt"><p class=3D"MsoNormal"><span style=3D"font-size:10.5pt=
;font-family:&quot;Segoe UI&quot;,sans-serif">Hi Alfonso:<u></u><u></u></sp=
an></p></div></div><div><div style=3D"margin-top:5pt;margin-bottom:5pt"><p =
class=3D"MsoNormal"><span style=3D"font-size:10.5pt;font-family:&quot;Segoe=
 UI&quot;,sans-serif">=C2=A0<u></u><u></u></span></p></div></div><div><div =
style=3D"margin-top:5pt;margin-bottom:5pt"><p class=3D"MsoNormal"><span sty=
le=3D"font-size:10.5pt;font-family:&quot;Segoe UI&quot;,sans-serif">Thank y=
ou for reaching out. I will defer to our internal teams and their expertise=
 with supporting this type of question.<u></u><u></u></span></p></div></div=
><div><div style=3D"margin-top:5pt;margin-bottom:5pt"><p class=3D"MsoNormal=
"><span style=3D"font-size:10.5pt;font-family:&quot;Segoe UI&quot;,sans-ser=
if">=C2=A0<u></u><u></u></span></p></div></div><div><div style=3D"margin-to=
p:5pt;margin-bottom:5pt"><p class=3D"MsoNormal"><a href=3D"mailto:clientser=
vices@labx.com" target=3D"_blank"><span style=3D"font-size:10.5pt;font-fami=
ly:&quot;Segoe UI&quot;,sans-serif">@Client Services</span></a><span style=
=3D"font-size:10.5pt;font-family:&quot;Segoe UI&quot;,sans-serif">=C2=A0wil=
l gladly help you out with your question. It will take them a little time t=
o look into what is causing the issue.<u></u><u></u></span></p></div></div>=
<div><div style=3D"margin-top:5pt;margin-bottom:5pt"><p class=3D"MsoNormal"=
><span style=3D"font-size:10.5pt;font-family:&quot;Segoe UI&quot;,sans-seri=
f">=C2=A0<u></u><u></u></span></p></div></div><div><div style=3D"margin-top=
:5pt;margin-bottom:5pt"><p class=3D"MsoNormal"><span style=3D"font-size:10.=
5pt;font-family:&quot;Segoe UI&quot;,sans-serif">Thanks Everyone!<u></u><u>=
</u></span></p></div></div><div><div style=3D"margin-top:5pt;margin-bottom:=
5pt"><p class=3D"MsoNormal"><span style=3D"font-size:10.5pt;font-family:&qu=
ot;Segoe UI&quot;,sans-serif">=C2=A0<u></u><u></u></span></p></div></div><d=
iv style=3D"margin-top:5pt;margin-bottom:5pt"><p class=3D"MsoNormal"><span =
style=3D"font-size:10.5pt;font-family:&quot;Segoe UI&quot;,sans-serif">=C2=
=A0<u></u><u></u></span></p></div><div><div><div style=3D"margin-top:5pt;ma=
rgin-bottom:5pt"><p class=3D"MsoNormal"><span style=3D"font-size:10.5pt;fon=
t-family:&quot;Segoe UI&quot;,sans-serif">On Mon, Nov 13, 2023 at 5:04=E2=
=80=AFPM Alfonso Morales &lt;</span><a href=3D"mailto:amora@sapasequipment.=
com" target=3D"_blank"><span style=3D"font-size:10.5pt;font-family:&quot;Se=
goe UI&quot;,sans-serif">amora@sapasequipment.com</span></a><span style=3D"=
font-size:10.5pt;font-family:&quot;Segoe UI&quot;,sans-serif">&gt; wrote:<u=
></u><u></u></span></p></div></div><blockquote style=3D"border-top:none;bor=
der-right:none;border-bottom:none;border-left:1pt solid rgb(204,204,204);pa=
dding:0in 0in 0in 6pt;margin:5pt 0in 5pt 4.8pt"><div><div><div><div style=
=3D"margin-top:5pt;margin-bottom:5pt"><p class=3D"MsoNormal"><span style=3D=
"font-size:10pt;font-family:Arial,sans-serif">Dear Tracey,</span><span styl=
e=3D"font-size:10.5pt;font-family:&quot;Segoe UI&quot;,sans-serif"><u></u><=
u></u></span></p></div><div style=3D"margin-top:5pt;margin-bottom:5pt"><p c=
lass=3D"MsoNormal"><span style=3D"font-size:10pt;font-family:Arial,sans-ser=
if">=C2=A0</span><span style=3D"font-size:10.5pt;font-family:&quot;Segoe UI=
&quot;,sans-serif"><u></u><u></u></span></p></div><div style=3D"margin-top:=
5pt;margin-bottom:5pt"><p class=3D"MsoNormal"><span style=3D"font-size:10pt=
;font-family:Arial,sans-serif">Hello again! </span><span style=3D"font-size=
:10.5pt;font-family:&quot;Segoe UI&quot;,sans-serif"><u></u><u></u></span><=
/p></div><div style=3D"margin-top:5pt;margin-bottom:5pt"><p class=3D"MsoNor=
mal"><span style=3D"font-size:10pt;font-family:Arial,sans-serif">=C2=A0</sp=
an><span style=3D"font-size:10.5pt;font-family:&quot;Segoe UI&quot;,sans-se=
rif"><u></u><u></u></span></p></div><div style=3D"margin-top:5pt;margin-bot=
tom:5pt"><p class=3D"MsoNormal"><span style=3D"font-size:10pt;font-family:A=
rial,sans-serif">We are currently in the process of debugging and updating =
products in the Sapas store. We&#39;ve already taken care of products that =
are no longer available for sale by deactivating and deleting them. However=
, I&#39;ve noticed that there&#39;s a discrepancy between the products list=
ed and the ones that are actually available in the store. </span><span styl=
e=3D"font-size:10.5pt;font-family:&quot;Segoe UI&quot;,sans-serif"><u></u><=
u></u></span></p></div><div style=3D"margin-top:5pt;margin-bottom:5pt"><p c=
lass=3D"MsoNormal"><span style=3D"font-size:10pt;font-family:Arial,sans-ser=
if">=C2=A0</span><span style=3D"font-size:10.5pt;font-family:&quot;Segoe UI=
&quot;,sans-serif"><u></u><u></u></span></p></div><div style=3D"margin-top:=
5pt;margin-bottom:5pt"><p class=3D"MsoNormal"><span style=3D"font-size:10pt=
;font-family:Arial,sans-serif">Please let me know if there&#39;s a tool or =
command in the Labx platform that I can use to correct the product inventor=
y or if your assistance is required.</span><span style=3D"font-size:10.5pt;=
font-family:&quot;Segoe UI&quot;,sans-serif"><u></u><u></u></span></p></div=
><div style=3D"margin-top:5pt;margin-bottom:5pt"><p class=3D"MsoNormal"><sp=
an style=3D"font-size:10pt;font-family:Arial,sans-serif">=C2=A0</span><span=
 style=3D"font-size:10.5pt;font-family:&quot;Segoe UI&quot;,sans-serif"><u>=
</u><u></u></span></p></div><div style=3D"margin-top:5pt;margin-bottom:5pt"=
><p class=3D"MsoNormal"><span style=3D"font-size:10pt;font-family:Arial,san=
s-serif">Thanks in advance,</span><span style=3D"font-size:10.5pt;font-fami=
ly:&quot;Segoe UI&quot;,sans-serif"><u></u><u></u></span></p></div><div sty=
le=3D"margin-top:5pt;margin-bottom:5pt"><p class=3D"MsoNormal"><span style=
=3D"font-size:10pt;font-family:Arial,sans-serif">=C2=A0</span><span style=
=3D"font-size:10.5pt;font-family:&quot;Segoe UI&quot;,sans-serif"><u></u><u=
></u></span></p></div><div style=3D"margin-top:5pt;margin-bottom:5pt"><p cl=
ass=3D"MsoNormal"><span style=3D"font-size:10pt;font-family:Arial,sans-seri=
f">Alfonso Morales</span><span style=3D"font-size:10.5pt;font-family:&quot;=
Segoe UI&quot;,sans-serif"><u></u><u></u></span></p></div><div style=3D"mar=
gin-top:5pt;margin-bottom:5pt"><p class=3D"MsoNormal"><span style=3D"font-s=
ize:10pt;font-family:Arial,sans-serif">International Sales</span><span styl=
e=3D"font-size:10.5pt;font-family:&quot;Segoe UI&quot;,sans-serif"><u></u><=
u></u></span></p></div><div style=3D"margin-top:5pt;margin-bottom:5pt"><p c=
lass=3D"MsoNormal"><span style=3D"font-size:10pt;font-family:Arial,sans-ser=
if">=C2=A0</span><span style=3D"font-size:10.5pt;font-family:&quot;Segoe UI=
&quot;,sans-serif"><u></u><u></u></span></p></div><div style=3D"margin-top:=
5pt;margin-bottom:5pt"><p class=3D"MsoNormal"><span style=3D"font-size:10pt=
;font-family:&quot;Segoe UI&quot;,sans-serif"><img border=3D"0" width=3D"15=
" height=3D"15" style=3D"width: 0.1597in; height: 0.1597in;" id=3D"m_-41180=
02636287178803_x0000_i1044" src=3D"https://attachment.freshdesk.com/inline/=
attachment?token=3DeyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6NjMwNzY0MzM=
yODgsImRvbWFpbiI6ImxhYnguZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjE0Njg0NDJ9.2=
Ev9EtsK3rBUsUw8J8HcINVkvwYiG1oGVbuS6SV2ak0" alt=3D"Tel=C3=A9fono"></span><s=
pan style=3D"font-size:10pt;font-family:Arial,sans-serif">=C2=A0 +52 (55) 6=
067-9639</span><span style=3D"font-size:10.5pt;font-family:&quot;Segoe UI&q=
uot;,sans-serif"> <u></u><u></u></span></p></div><div style=3D"margin-top:5=
pt;margin-bottom:5pt"><p class=3D"MsoNormal"><span style=3D"font-size:10pt;=
font-family:Arial,sans-serif"><img border=3D"0" width=3D"15" height=3D"11" =
style=3D"width: 0.1597in; height: 0.118in;" id=3D"m_-4118002636287178803_x0=
000_i1043" src=3D"https://attachment.freshdesk.com/inline/attachment?token=
=3DeyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6NjMwNzY0MzMyODksImRvbWFpbiI=
6ImxhYnguZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjE0Njg0NDJ9.Hmt81vNJ0tUcUUsHD=
q-O6LoFD0BOt1rcnilTIexB02Y" alt=3D"Email"></span><span style=3D"font-size:1=
0pt;font-family:Arial,sans-serif">=C2=A0 </span><a href=3D"mailto:amora@sap=
asequipment.com" target=3D"_blank"><span style=3D"font-size:10pt;font-famil=
y:Arial,sans-serif">amora@sapasequipment.com</span></a><span style=3D"font-=
size:10.5pt;font-family:&quot;Segoe UI&quot;,sans-serif"> <u></u><u></u></s=
pan></p></div><div style=3D"margin-top:5pt;margin-bottom:5pt"><p class=3D"M=
soNormal"><span style=3D"font-size:10.5pt;font-family:&quot;Segoe UI&quot;,=
sans-serif"><img border=3D"0" width=3D"15" height=3D"15" style=3D"width: 0.=
1597in; height: 0.1597in;" id=3D"m_-4118002636287178803_x0000_i1042" src=3D=
"https://attachment.freshdesk.com/inline/attachment?token=3DeyJ0eXAiOiJKV1Q=
iLCJhbGciOiJIUzI1NiJ9.eyJpZCI6NjMwNzY0MzMyOTAsImRvbWFpbiI6ImxhYnguZnJlc2hkZ=
XNrLmNvbSIsImFjY291bnRfaWQiOjE0Njg0NDJ9.hfxVOVqxq7oiT1G4HGW1gKCAi_XyLU6DXWr=
gMihcOG8" alt=3D"Web"></span><span style=3D"font-size:10pt;font-family:Aria=
l,sans-serif">=C2=A0 </span><a href=3D"http://www.sapasequipment.com" targe=
t=3D"_blank"><span style=3D"font-size:10pt;font-family:Arial,sans-serif;col=
or:windowtext;text-decoration:none">www.sapasequipment.com</span></a><span =
style=3D"font-size:10.5pt;font-family:&quot;Segoe UI&quot;,sans-serif"> <u>=
</u><u></u></span></p></div><div style=3D"margin-top:5pt;margin-bottom:5pt"=
><p class=3D"MsoNormal"><span style=3D"font-size:10pt;font-family:Arial,san=
s-serif">=C2=A0</span><span style=3D"font-size:10.5pt;font-family:&quot;Seg=
oe UI&quot;,sans-serif"><u></u><u></u></span></p></div><div style=3D"margin=
-top:5pt;margin-bottom:5pt"><p class=3D"MsoNormal"><span style=3D"font-size=
:10pt;font-family:Arial,sans-serif"><img border=3D"0" width=3D"292" height=
=3D"66" style=3D"width: 3.0416in; height: 0.6875in;" id=3D"m_-4118002636287=
178803_x0000_i1041" src=3D"https://attachment.freshdesk.com/inline/attachme=
nt?token=3DeyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6NjMwNzY0MzMyOTIsImR=
vbWFpbiI6ImxhYnguZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjE0Njg0NDJ9.ptVAgh_lI=
zvGPVbGGEM0pbvkA2OE2LRkBO256jJGEMc"></span><span style=3D"font-size:10.5pt;=
font-family:&quot;Segoe UI&quot;,sans-serif"><u></u><u></u></span></p></div=
><div style=3D"margin-top:5pt;margin-bottom:5pt"><p class=3D"MsoNormal"><sp=
an style=3D"font-size:10pt;font-family:Arial,sans-serif">=C2=A0</span><span=
 style=3D"font-size:10.5pt;font-family:&quot;Segoe UI&quot;,sans-serif"><u>=
</u><u></u></span></p></div><div style=3D"margin-top:5pt;margin-bottom:5pt"=
><p class=3D"MsoNormal"><span style=3D"font-size:6pt;font-family:Arial,sans=
-serif">Please, before printing this message, check that it is necessary, l=
et&#39;s take care of the planet.</span><span style=3D"font-size:10.5pt;fon=
t-family:&quot;Segoe UI&quot;,sans-serif"><u></u><u></u></span></p></div><d=
iv style=3D"margin-top:5pt;margin-bottom:5pt"><p class=3D"MsoNormal"><span =
style=3D"font-size:6pt;font-family:Arial,sans-serif">This email may contain=
 information of interest only to Sapas Equipment. It is only allowed to cop=
y, use or distribute it to authorized persons. If you received this email b=
y mistake, please notify the sender or email </span><a href=3D"mailto:info@=
sapasequipment.com" target=3D"_blank"><span style=3D"font-size:6pt;font-fam=
ily:Arial,sans-serif;color:rgb(5,99,193)">info@sapasequipment.com</span></a=
><span style=3D"font-size:6pt;font-family:Arial,sans-serif"> with the subje=
ct ** Remove ** and receive our apologies. This E-mail cannot be considered=
 SPAM as long as it includes a way to be removed. You are receiving this in=
formation because you are part of a mailing list. If you do not wish to rec=
eive this information, please kindly let us know and it will be removed wit=
hin the next 24 hours.</span><span style=3D"font-size:10.5pt;font-family:&q=
uot;Segoe UI&quot;,sans-serif"><u></u><u></u></span></p></div><div style=3D=
"margin-top:5pt;margin-bottom:5pt"><p class=3D"MsoNormal"><span style=3D"fo=
nt-size:10pt;font-family:Arial,sans-serif">=C2=A0</span><span style=3D"font=
-size:10.5pt;font-family:&quot;Segoe UI&quot;,sans-serif"><u></u><u></u></s=
pan></p></div><div style=3D"margin-top:5pt;margin-bottom:5pt"><p class=3D"M=
soNormal"><b><span lang=3D"ES" style=3D"font-size:10.5pt;font-family:&quot;=
Segoe UI&quot;,sans-serif">De:</span></b><span lang=3D"ES" style=3D"font-si=
ze:10.5pt;font-family:&quot;Segoe UI&quot;,sans-serif"> LabX.com Client Ser=
vices &lt;</span><a href=3D"mailto:clientservices@labx.com" target=3D"_blan=
k"><span lang=3D"ES" style=3D"font-size:10.5pt;font-family:&quot;Segoe UI&q=
uot;,sans-serif">clientservices@labx.com</span></a><span lang=3D"ES" style=
=3D"font-size:10.5pt;font-family:&quot;Segoe UI&quot;,sans-serif">&gt; <br>=
<b>Enviado el:</b> jueves, 9 de noviembre de 2023 09:23 a. m.<br><b>Para:</=
b> </span><a href=3D"mailto:amora@sapasequipment.com" target=3D"_blank"><sp=
an lang=3D"ES" style=3D"font-size:10.5pt;font-family:&quot;Segoe UI&quot;,s=
ans-serif">amora@sapasequipment.com</span></a><span lang=3D"ES" style=3D"fo=
nt-size:10.5pt;font-family:&quot;Segoe UI&quot;,sans-serif"><br><b>CC:</b> =
</span><a href=3D"mailto:tmackinnon@labx.com" target=3D"_blank"><span lang=
=3D"ES" style=3D"font-size:10.5pt;font-family:&quot;Segoe UI&quot;,sans-ser=
if">tmackinnon@labx.com</span></a><span lang=3D"ES" style=3D"font-size:10.5=
pt;font-family:&quot;Segoe UI&quot;,sans-serif">; </span><a href=3D"mailto:=
customersupport@labx.com" target=3D"_blank"><span lang=3D"ES" style=3D"font=
-size:10.5pt;font-family:&quot;Segoe UI&quot;,sans-serif">customersupport@l=
abx.com</span></a><span lang=3D"ES" style=3D"font-size:10.5pt;font-family:&=
quot;Segoe UI&quot;,sans-serif">; </span><a href=3D"mailto:rcruz@sapasequip=
ment.com" target=3D"_blank"><span lang=3D"ES" style=3D"font-size:10.5pt;fon=
t-family:&quot;Segoe UI&quot;,sans-serif">rcruz@sapasequipment.com</span></=
a><span lang=3D"ES" style=3D"font-size:10.5pt;font-family:&quot;Segoe UI&qu=
ot;,sans-serif"><br><b>Asunto:</b> Re: RE: Sapas LabX Listings </span><span=
 style=3D"font-size:10.5pt;font-family:&quot;Segoe UI&quot;,sans-serif"><u>=
</u><u></u></span></p></div><div style=3D"margin-top:5pt;margin-bottom:5pt"=
><p class=3D"MsoNormal"><span style=3D"font-size:10.5pt;font-family:&quot;S=
egoe UI&quot;,sans-serif">=C2=A0<u></u><u></u></span></p></div><div><div><d=
iv><div style=3D"margin-top:5pt;margin-bottom:5pt"><p class=3D"MsoNormal"><=
span style=3D"font-size:10.5pt;font-family:&quot;Segoe UI&quot;,sans-serif"=
>Good morning all,<u></u><u></u></span></p></div></div><div><div style=3D"m=
argin-top:5pt;margin-bottom:5pt"><p class=3D"MsoNormal"><span style=3D"font=
-size:10.5pt;font-family:&quot;Segoe UI&quot;,sans-serif">=C2=A0<u></u><u><=
/u></span></p></div></div><div><div><div style=3D"margin-top:5pt;margin-bot=
tom:5pt"><p class=3D"MsoNormal"><span style=3D"font-size:10.5pt;font-family=
:&quot;Segoe UI&quot;,sans-serif">no problem. See attached. The sheet has t=
he listings divided into TWO tabs: the first are the listings pulled via yo=
ur Ebay store &amp; the second are the DIS listings pulled from your sapase=
quipment DIS / LabVista scrape.<u></u><u></u></span></p></div></div><div><d=
iv style=3D"margin-top:5pt;margin-bottom:5pt"><p class=3D"MsoNormal"><span =
style=3D"font-size:10.5pt;font-family:&quot;Segoe UI&quot;,sans-serif">=C2=
=A0<u></u><u></u></span></p></div></div><div><div style=3D"margin-top:5pt;m=
argin-bottom:5pt"><p class=3D"MsoNormal"><span style=3D"font-size:10.5pt;fo=
nt-family:&quot;Segoe UI&quot;,sans-serif">Any questions, let us know.<u></=
u><u></u></span></p></div></div><div><div style=3D"margin-top:5pt;margin-bo=
ttom:5pt"><p class=3D"MsoNormal"><span style=3D"font-size:10.5pt;font-famil=
y:&quot;Segoe UI&quot;,sans-serif">=C2=A0<u></u><u></u></span></p></div></d=
iv><div><div style=3D"margin-top:5pt;margin-bottom:5pt"><p class=3D"MsoNorm=
al"><span style=3D"font-size:10.5pt;font-family:&quot;Segoe UI&quot;,sans-s=
erif">Rob=C2=A0<u></u><u></u></span></p></div></div></div><div><div><div st=
yle=3D"margin-top:5pt;margin-bottom:5pt"><p class=3D"MsoNormal"><span style=
=3D"font-size:10.5pt;font-family:&quot;Segoe UI&quot;,sans-serif">=C2=A0<u>=
</u><u></u></span></p></div></div><table border=3D"0" cellspacing=3D"3" cel=
lpadding=3D"0" style=3D"background:white;font-variant-ligatures:normal;font=
-variant-caps:normal;font-variant-numeric:inherit;font-variant-east-asian:i=
nherit;font-stretch:inherit;line-height:inherit;text-align:start;text-decor=
ation-style:initial;text-decoration-color:initial;word-spacing:0px"><tbody>=
<tr><td style=3D"padding:3.75pt"><div><div style=3D"margin-top:5pt;margin-b=
ottom:5pt"><p class=3D"MsoNormal"><span style=3D"font-size:10.5pt;font-fami=
ly:Arial,sans-serif;color:rgb(51,51,51)"><img border=3D"0" width=3D"100" he=
ight=3D"31" style=3D"width: 1.0416in; height: 0.3263in;" id=3D"m_-411800263=
6287178803_x0000_i1040" src=3D"https://attachment.freshdesk.com/inline/atta=
chment?token=3DeyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6NjMwMjYwMzcwMTg=
sImRvbWFpbiI6ImxhYnguZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjE0Njg0NDJ9.N3xPO=
JFebs682Cxaawpz-VNsAfWOoy0_J-NjdyLo_Zk"></span><span><u></u><u></u></span><=
/p></div></div></td><td style=3D"padding:3.75pt"><div><div style=3D"margin-=
top:5pt;margin-bottom:5pt"><p class=3D"MsoNormal"><b><span style=3D"font-si=
ze:10.5pt;color:rgb(204,0,0);border:1pt none windowtext;padding:0in">LabX C=
lient Services</span></b><span style=3D"font-size:10.5pt;font-family:Arial,=
sans-serif;color:rgb(51,51,51)"><br></span><span style=3D"font-size:8.5pt;c=
olor:rgb(51,51,51);border:1pt none windowtext;padding:0in">Email: </span><s=
pan style=3D"color:black"><a href=3D"mailto:clientservices@labx.com" target=
=3D"_blank"><span style=3D"font-size:8.5pt;border:1pt none windowtext;paddi=
ng:0in">clientservices@labx.com</span></a></span><span style=3D"font-size:8=
.5pt;color:rgb(51,51,51);border:1pt none windowtext;padding:0in"><br>Phone:=
 705-528-6888</span><span style=3D"font-size:10.5pt;font-family:Arial,sans-=
serif;color:rgb(51,51,51)"> </span><span><u></u><u></u></span></p></div></d=
iv></td></tr></tbody></table></div><div><blockquote style=3D"margin-top:5pt=
;margin-bottom:5pt"><div style=3D"margin-top:5pt;margin-bottom:5pt"><p clas=
s=3D"MsoNormal"><span style=3D"font-size:10.5pt;font-family:&quot;Segoe UI&=
quot;,sans-serif">On Thu, 9 Nov at 8:40 AM <span class=3D"m_-41180026362871=
78803m-880324217599928309m-2900228762247442741m6639868130110678470m84630711=
82906941885separator">, Tracey MacKinnon &lt;</span></span><a href=3D"mailt=
o:tmackinnon@labx.com" target=3D"_blank"><span style=3D"font-size:10.5pt;fo=
nt-family:&quot;Segoe UI&quot;,sans-serif">tmackinnon@labx.com</span></a><s=
pan class=3D"m_-4118002636287178803m-880324217599928309m-290022876224744274=
1m6639868130110678470m8463071182906941885separator"><span style=3D"font-siz=
e:10.5pt;font-family:&quot;Segoe UI&quot;,sans-serif">&gt; wrote: </span></=
span><span style=3D"font-size:10.5pt;font-family:&quot;Segoe UI&quot;,sans-=
serif"><u></u><u></u></span></p></div><div><div style=3D"margin-top:5pt;mar=
gin-bottom:5pt"><p class=3D"MsoNormal"><span style=3D"font-size:10.5pt;font=
-family:&quot;Segoe UI&quot;,sans-serif">Hi Alfonso:<u></u><u></u></span></=
p></div><div><div style=3D"margin-top:5pt;margin-bottom:5pt"><p class=3D"Ms=
oNormal"><span style=3D"font-size:10.5pt;font-family:&quot;Segoe UI&quot;,s=
ans-serif">=C2=A0<u></u><u></u></span></p></div></div><div><div style=3D"ma=
rgin-top:5pt;margin-bottom:5pt"><p class=3D"MsoNormal"><span style=3D"font-=
size:10.5pt;font-family:&quot;Segoe UI&quot;,sans-serif">Good to hear from =
you, hope you are having a good week so far!<u></u><u></u></span></p></div>=
</div><div><div style=3D"margin-top:5pt;margin-bottom:5pt"><p class=3D"MsoN=
ormal"><span style=3D"font-size:10.5pt;font-family:&quot;Segoe UI&quot;,san=
s-serif">=C2=A0<u></u><u></u></span></p></div></div><div><div style=3D"marg=
in-top:5pt;margin-bottom:5pt"><p class=3D"MsoNormal"><a href=3D"mailto:clie=
ntservices@labx.com" target=3D"_blank"><span style=3D"font-size:10.5pt;font=
-family:&quot;Segoe UI&quot;,sans-serif">@Client Services</span></a><span s=
tyle=3D"font-size:10.5pt;font-family:&quot;Segoe UI&quot;,sans-serif">=C2=
=A0will you please pull a report for Sapas&#39;s active products (IO#</span=
><a href=3D"https://4116733.app.netsuite.com/app/accounting/transactions/sa=
lesord.nl?id=3D3324001" target=3D"_blank"><span style=3D"font-size:9pt;font=
-family:Helvetica,sans-serif;color:rgb(37,85,153)">409788</span></a><span s=
tyle=3D"font-size:10.5pt;font-family:&quot;Segoe UI&quot;,sans-serif">) for=
 Alfonso.<u></u><u></u></span></p></div></div><div><div style=3D"margin-top=
:5pt;margin-bottom:5pt"><p class=3D"MsoNormal"><span style=3D"font-size:10.=
5pt;font-family:&quot;Segoe UI&quot;,sans-serif">=C2=A0<u></u><u></u></span=
></p></div></div><div><div style=3D"margin-top:5pt;margin-bottom:5pt"><p cl=
ass=3D"MsoNormal"><span style=3D"font-size:10.5pt;font-family:&quot;Segoe U=
I&quot;,sans-serif">Thanks,=C2=A0=C2=A0<u></u><u></u></span></p></div></div=
></div><div style=3D"margin-top:5pt;margin-bottom:5pt"><p class=3D"MsoNorma=
l"><span class=3D"m_-4118002636287178803m-880324217599928309m-2900228762247=
442741m6639868130110678470m8463071182906941885separator"><span style=3D"fon=
t-size:10.5pt;font-family:&quot;Segoe UI&quot;,sans-serif">=C2=A0</span></s=
pan><span style=3D"font-size:10.5pt;font-family:&quot;Segoe UI&quot;,sans-s=
erif"><u></u><u></u></span></p></div><div><blockquote style=3D"margin-top:5=
pt;margin-bottom:5pt"><div><div style=3D"margin-top:5pt;margin-bottom:5pt">=
<p class=3D"MsoNormal"><span style=3D"font-size:10.5pt;font-family:&quot;Se=
goe UI&quot;,sans-serif">On Wed, Nov 8, 2023 at 11:39=E2=80=AFPM Alfonso Mo=
rales &lt;</span><a href=3D"mailto:amora@sapasequipment.com" target=3D"_bla=
nk"><span style=3D"font-size:10.5pt;font-family:&quot;Segoe UI&quot;,sans-s=
erif">amora@sapasequipment.com</span></a><span style=3D"font-size:10.5pt;fo=
nt-family:&quot;Segoe UI&quot;,sans-serif">&gt; wrote:<u></u><u></u></span>=
</p></div></div><blockquote style=3D"border-top:none;border-right:none;bord=
er-bottom:none;border-left:1pt solid rgb(204,204,204);padding:0in 0in 0in 6=
pt;margin:5pt 0in 5pt 4.8pt"><div><div><div><div><div style=3D"margin-top:5=
pt;margin-bottom:5pt"><p class=3D"MsoNormal"><span style=3D"font-size:10pt;=
font-family:Arial,sans-serif">Dear Tracy,</span><span style=3D"font-size:10=
.5pt;font-family:&quot;Segoe UI&quot;,sans-serif"><u></u><u></u></span></p>=
</div></div><div><div style=3D"margin-top:5pt;margin-bottom:5pt"><p class=
=3D"MsoNormal"><span style=3D"font-size:10pt;font-family:Arial,sans-serif">=
=C2=A0</span><span style=3D"font-size:10.5pt;font-family:&quot;Segoe UI&quo=
t;,sans-serif"><u></u><u></u></span></p></div></div><div><div style=3D"marg=
in-top:5pt;margin-bottom:5pt"><p class=3D"MsoNormal"><span style=3D"font-si=
ze:10pt;font-family:Arial,sans-serif">Earlier this year we received a great=
 help from you by sending us the excel list attached to the above message.<=
/span><span style=3D"font-size:10.5pt;font-family:&quot;Segoe UI&quot;,sans=
-serif"><u></u><u></u></span></p></div></div><div><div style=3D"margin-top:=
5pt;margin-bottom:5pt"><p class=3D"MsoNormal"><span style=3D"font-size:10pt=
;font-family:Arial,sans-serif">=C2=A0</span><span style=3D"font-size:10.5pt=
;font-family:&quot;Segoe UI&quot;,sans-serif"><u></u><u></u></span></p></di=
v></div><div><div style=3D"margin-top:5pt;margin-bottom:5pt"><p class=3D"Ms=
oNormal"><span style=3D"font-size:10pt;font-family:Arial,sans-serif">I am w=
riting to you again to request an updated Excel list of the active products=
 published to date in the Sapas account.</span><span style=3D"font-size:10.=
5pt;font-family:&quot;Segoe UI&quot;,sans-serif"><u></u><u></u></span></p><=
/div></div><div><div style=3D"margin-top:5pt;margin-bottom:5pt"><p class=3D=
"MsoNormal"><span style=3D"font-size:10pt;font-family:Arial,sans-serif">=C2=
=A0</span><span style=3D"font-size:10.5pt;font-family:&quot;Segoe UI&quot;,=
sans-serif"><u></u><u></u></span></p></div></div><div><div style=3D"margin-=
top:5pt;margin-bottom:5pt"><p class=3D"MsoNormal"><span style=3D"font-size:=
10pt;font-family:Arial,sans-serif">Any help would be greatly appreciated.</=
span><span style=3D"font-size:10.5pt;font-family:&quot;Segoe UI&quot;,sans-=
serif"><u></u><u></u></span></p></div></div><div><div style=3D"margin-top:5=
pt;margin-bottom:5pt"><p class=3D"MsoNormal"><span style=3D"font-size:10pt;=
font-family:Arial,sans-serif">=C2=A0</span><span style=3D"font-size:10.5pt;=
font-family:&quot;Segoe UI&quot;,sans-serif"><u></u><u></u></span></p></div=
></div><div><div style=3D"margin-top:5pt;margin-bottom:5pt"><p class=3D"Mso=
Normal"><span style=3D"font-size:10pt;font-family:Arial,sans-serif">Alfonso=
 Morales</span><span style=3D"font-size:10.5pt;font-family:&quot;Segoe UI&q=
uot;,sans-serif"><u></u><u></u></span></p></div></div><div><div style=3D"ma=
rgin-top:5pt;margin-bottom:5pt"><p class=3D"MsoNormal"><span style=3D"font-=
size:10pt;font-family:Arial,sans-serif">International Sales</span><span sty=
le=3D"font-size:10.5pt;font-family:&quot;Segoe UI&quot;,sans-serif"><u></u>=
<u></u></span></p></div></div><div><div style=3D"margin-top:5pt;margin-bott=
om:5pt"><p class=3D"MsoNormal"><span style=3D"font-size:10pt;font-family:Ar=
ial,sans-serif">=C2=A0</span><span style=3D"font-size:10.5pt;font-family:&q=
uot;Segoe UI&quot;,sans-serif"><u></u><u></u></span></p></div></div><div><d=
iv style=3D"margin-top:5pt;margin-bottom:5pt"><p class=3D"MsoNormal"><span =
style=3D"font-size:10pt;font-family:&quot;Segoe UI&quot;,sans-serif"><img b=
order=3D"0" width=3D"15" height=3D"15" style=3D"width: 0.1597in; height: 0.=
1597in;" id=3D"m_-4118002636287178803_x0000_i1039" src=3D"https://attachmen=
t.freshdesk.com/inline/attachment?token=3DeyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1N=
iJ9.eyJpZCI6NjMwNzU5NjE0OTEsImRvbWFpbiI6ImxhYnguZnJlc2hkZXNrLmNvbSIsImFjY29=
1bnRfaWQiOjE0Njg0NDJ9.6T4HvRSztQkaqSrst3awrOcr8K-79IoXOJFbiZrZMM8" alt=3D"T=
el=C3=A9fono"></span><span style=3D"font-size:10pt;font-family:Arial,sans-s=
erif">=C2=A0 +52 (55) 6067-9639</span><span style=3D"font-size:10.5pt;font-=
family:&quot;Segoe UI&quot;,sans-serif"> <u></u><u></u></span></p></div></d=
iv><div><div style=3D"margin-top:5pt;margin-bottom:5pt"><p class=3D"MsoNorm=
al"><span style=3D"font-size:10pt;font-family:Arial,sans-serif"><img border=
=3D"0" width=3D"15" height=3D"11" style=3D"width: 0.1597in; height: 0.118in=
;" id=3D"m_-4118002636287178803_x0000_i1038" src=3D"https://attachment.fres=
hdesk.com/inline/attachment?token=3DeyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.ey=
JpZCI6NjMwNzU5NjE0OTIsImRvbWFpbiI6ImxhYnguZnJlc2hkZXNrLmNvbSIsImFjY291bnRfa=
WQiOjE0Njg0NDJ9.Tkh2jEsjhMLmNXbPD0uSzUt3bwztFeYi2QjjuTngqV0" alt=3D"Email">=
</span><span style=3D"font-size:10pt;font-family:Arial,sans-serif">=C2=A0 <=
/span><a href=3D"mailto:amora@sapasequipment.com" target=3D"_blank"><span s=
tyle=3D"font-size:10pt;font-family:Arial,sans-serif">amora@sapasequipment.c=
om</span></a><span style=3D"font-size:10.5pt;font-family:&quot;Segoe UI&quo=
t;,sans-serif"> <u></u><u></u></span></p></div></div><div><div style=3D"mar=
gin-top:5pt;margin-bottom:5pt"><p class=3D"MsoNormal"><span style=3D"font-s=
ize:10.5pt;font-family:&quot;Segoe UI&quot;,sans-serif"><img border=3D"0" w=
idth=3D"15" height=3D"15" style=3D"width: 0.1597in; height: 0.1597in;" id=
=3D"m_-4118002636287178803_x0000_i1037" src=3D"https://attachment.freshdesk=
.com/inline/attachment?token=3DeyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI=
6NjMwNzU5NjE0OTMsImRvbWFpbiI6ImxhYnguZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOj=
E0Njg0NDJ9.8Ox0h-6fFf1_SIREc_dRgS8jBVUVMu55b71qiqZ5wnY" alt=3D"Web"></span>=
<span style=3D"font-size:10pt;font-family:Arial,sans-serif">=C2=A0 </span><=
a href=3D"http://www.sapasequipment.com" target=3D"_blank"><span style=3D"f=
ont-size:10pt;font-family:Arial,sans-serif;color:windowtext;text-decoration=
:none">www.sapasequipment.com</span></a><span style=3D"font-size:10.5pt;fon=
t-family:&quot;Segoe UI&quot;,sans-serif"> <u></u><u></u></span></p></div><=
/div><div><div style=3D"margin-top:5pt;margin-bottom:5pt"><p class=3D"MsoNo=
rmal"><span style=3D"font-size:10pt;font-family:Arial,sans-serif">=C2=A0</s=
pan><span style=3D"font-size:10.5pt;font-family:&quot;Segoe UI&quot;,sans-s=
erif"><u></u><u></u></span></p></div></div><div><div style=3D"margin-top:5p=
t;margin-bottom:5pt"><p class=3D"MsoNormal"><span style=3D"font-size:10pt;f=
ont-family:Arial,sans-serif"><img border=3D"0" width=3D"292" height=3D"66" =
style=3D"width: 3.0416in; height: 0.6875in;" id=3D"m_-4118002636287178803_x=
0000_i1036" src=3D"https://attachment.freshdesk.com/inline/attachment?token=
=3DeyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6NjMwNzU5NjE0OTQsImRvbWFpbiI=
6ImxhYnguZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjE0Njg0NDJ9.7ssoaTPXDRPBAROp5=
eFodoynC0p_Cji78WzM52dl1D8"></span><span style=3D"font-size:10.5pt;font-fam=
ily:&quot;Segoe UI&quot;,sans-serif"><u></u><u></u></span></p></div></div><=
div><div style=3D"margin-top:5pt;margin-bottom:5pt"><p class=3D"MsoNormal">=
<span style=3D"font-size:10pt;font-family:Arial,sans-serif">=C2=A0</span><s=
pan style=3D"font-size:10.5pt;font-family:&quot;Segoe UI&quot;,sans-serif">=
<u></u><u></u></span></p></div></div><div><div style=3D"margin-top:5pt;marg=
in-bottom:5pt"><p class=3D"MsoNormal"><span style=3D"font-size:6pt;font-fam=
ily:Arial,sans-serif">Please, before printing this message, check that it i=
s necessary, let&#39;s take care of the planet.</span><span style=3D"font-s=
ize:10.5pt;font-family:&quot;Segoe UI&quot;,sans-serif"> <u></u><u></u></sp=
an></p></div></div><div><div style=3D"margin-top:5pt;margin-bottom:5pt"><p =
class=3D"MsoNormal"><span style=3D"font-size:6pt;font-family:Arial,sans-ser=
if">This email may contain information of interest only to Sapas Equipment.=
 It is only allowed to copy, use or distribute it to authorized persons. If=
 you received this email by mistake, please notify the sender or email </sp=
an><a href=3D"mailto:info@sapasequipment.com" target=3D"_blank"><span style=
=3D"font-size:6pt;font-family:Arial,sans-serif;color:rgb(5,99,193)">info@sa=
pasequipment.com</span></a><span style=3D"font-size:6pt;font-family:Arial,s=
ans-serif"> with the subject ** Remove ** and receive our apologies. This E=
-mail cannot be considered SPAM as long as it includes a way to be removed.=
 You are receiving this information because you are part of a mailing list.=
 If you do not wish to receive this information, please kindly let us know =
and it will be removed within the next 24 hours.</span><span style=3D"font-=
size:10.5pt;font-family:&quot;Segoe UI&quot;,sans-serif"> <u></u><u></u></s=
pan></p></div></div><div><div style=3D"margin-top:5pt;margin-bottom:5pt"><p=
 class=3D"MsoNormal"><span style=3D"font-size:10pt;font-family:Arial,sans-s=
erif">=C2=A0</span><span style=3D"font-size:10.5pt;font-family:&quot;Segoe =
UI&quot;,sans-serif"><u></u><u></u></span></p></div></div><div><div style=
=3D"margin-top:5pt;margin-bottom:5pt"><p class=3D"MsoNormal"><b><span lang=
=3D"ES" style=3D"font-size:10.5pt;font-family:&quot;Segoe UI&quot;,sans-ser=
if">De:</span></b><span lang=3D"ES" style=3D"font-size:10.5pt;font-family:&=
quot;Segoe UI&quot;,sans-serif"> Tracey MacKinnon &lt;</span><a href=3D"mai=
lto:tmackinnon@labx.com" target=3D"_blank"><span lang=3D"ES" style=3D"font-=
size:10.5pt;font-family:&quot;Segoe UI&quot;,sans-serif">tmackinnon@labx.co=
m</span></a><span lang=3D"ES" style=3D"font-size:10.5pt;font-family:&quot;S=
egoe UI&quot;,sans-serif">&gt; <br><b>Enviado el:</b> lunes, 30 de enero de=
 2023 01:24 p. m.<br><b>Para:</b> Alfonso Morales &lt;</span><a href=3D"mai=
lto:amora@sapasequipment.com" target=3D"_blank"><span lang=3D"ES" style=3D"=
font-size:10.5pt;font-family:&quot;Segoe UI&quot;,sans-serif">amora@sapaseq=
uipment.com</span></a><span lang=3D"ES" style=3D"font-size:10.5pt;font-fami=
ly:&quot;Segoe UI&quot;,sans-serif">&gt;<br><b>Asunto:</b> Re: Sapas LabX L=
istings </span><span style=3D"font-size:10.5pt;font-family:&quot;Segoe UI&q=
uot;,sans-serif"><u></u><u></u></span></p></div></div><div><div style=3D"ma=
rgin-top:5pt;margin-bottom:5pt"><p class=3D"MsoNormal"><span style=3D"font-=
size:10.5pt;font-family:&quot;Segoe UI&quot;,sans-serif">=C2=A0 <u></u><u><=
/u></span></p></div></div><div><div><div style=3D"margin-top:5pt;margin-bot=
tom:5pt"><p class=3D"MsoNormal"><span style=3D"font-size:10.5pt;font-family=
:&quot;Segoe UI&quot;,sans-serif">Hi Alfonso: <u></u><u></u></span></p></di=
v></div><div><div><div style=3D"margin-top:5pt;margin-bottom:5pt"><p class=
=3D"MsoNormal"><span style=3D"font-size:10.5pt;font-family:&quot;Segoe UI&q=
uot;,sans-serif">=C2=A0 <u></u><u></u></span></p></div></div></div><div><di=
v><div style=3D"margin-top:5pt;margin-bottom:5pt"><p class=3D"MsoNormal"><s=
pan style=3D"font-size:10.5pt;font-family:&quot;Segoe UI&quot;,sans-serif">=
Glad to be of help! <u></u><u></u></span></p></div></div></div><div><div><d=
iv style=3D"margin-top:5pt;margin-bottom:5pt"><p class=3D"MsoNormal"><span =
style=3D"font-size:10.5pt;font-family:&quot;Segoe UI&quot;,sans-serif">I am=
 your Account Manager so if you need anything else don&#39;t hesitate to co=
ntact me. <u></u><u></u></span></p></div></div></div><div><div><div style=
=3D"margin-top:5pt;margin-bottom:5pt"><p class=3D"MsoNormal"><span style=3D=
"font-size:10.5pt;font-family:&quot;Segoe UI&quot;,sans-serif">=C2=A0 <u></=
u><u></u></span></p></div></div></div><div><div><div style=3D"margin-top:5p=
t;margin-bottom:5pt"><p class=3D"MsoNormal"><span style=3D"font-size:10.5pt=
;font-family:&quot;Segoe UI&quot;,sans-serif">Thanks, Tracey <u></u><u></u>=
</span></p></div></div></div></div><div><div style=3D"margin-top:5pt;margin=
-bottom:5pt"><p class=3D"MsoNormal"><span style=3D"font-size:10.5pt;font-fa=
mily:&quot;Segoe UI&quot;,sans-serif">=C2=A0 <u></u><u></u></span></p></div=
></div><div><div><div><div style=3D"margin-top:5pt;margin-bottom:5pt"><p cl=
ass=3D"MsoNormal"><span style=3D"font-size:10.5pt;font-family:&quot;Segoe U=
I&quot;,sans-serif">On Mon, Jan 30, 2023 at 1:49 PM Alfonso Morales &lt;</s=
pan><a href=3D"mailto:amora@sapasequipment.com" target=3D"_blank"><span sty=
le=3D"font-size:10.5pt;font-family:&quot;Segoe UI&quot;,sans-serif">amora@s=
apasequipment.com</span></a><span style=3D"font-size:10.5pt;font-family:&qu=
ot;Segoe UI&quot;,sans-serif">&gt; wrote: <u></u><u></u></span></p></div></=
div></div><blockquote style=3D"border-top:none;border-right:none;border-bot=
tom:none;border-left:1pt solid rgb(204,204,204);padding:0in 0in 0in 6pt;mar=
gin:5pt 0in 5pt 4.8pt"><div><div><div><div><div style=3D"margin-top:5pt;mar=
gin-bottom:5pt"><p class=3D"MsoNormal"><span style=3D"font-size:10pt;font-f=
amily:Arial,sans-serif">Wow, how efficient! Thank you very much.</span><spa=
n style=3D"font-size:10.5pt;font-family:&quot;Segoe UI&quot;,sans-serif"> <=
u></u><u></u></span></p></div></div><div><div style=3D"margin-top:5pt;margi=
n-bottom:5pt"><p class=3D"MsoNormal"><span style=3D"font-size:10pt;font-fam=
ily:Arial,sans-serif">=C2=A0</span><span style=3D"font-size:10.5pt;font-fam=
ily:&quot;Segoe UI&quot;,sans-serif"> <u></u><u></u></span></p></div></div>=
<div><div style=3D"margin-top:5pt;margin-bottom:5pt"><p class=3D"MsoNormal"=
><b><span style=3D"font-size:10pt;font-family:Arial,sans-serif">Alfonso Mor=
ales</span></b><span style=3D"font-size:10.5pt;font-family:&quot;Segoe UI&q=
uot;,sans-serif"> <u></u><u></u></span></p></div></div><div><div style=3D"m=
argin-top:5pt;margin-bottom:5pt"><p class=3D"MsoNormal"><span style=3D"font=
-size:10pt;font-family:Arial,sans-serif">International Sales</span><span st=
yle=3D"font-size:10.5pt;font-family:&quot;Segoe UI&quot;,sans-serif"> <u></=
u><u></u></span></p></div></div><div><div style=3D"margin-top:5pt;margin-bo=
ttom:5pt"><p class=3D"MsoNormal"><span style=3D"font-size:10pt;font-family:=
Arial,sans-serif">=C2=A0</span><span style=3D"font-size:10.5pt;font-family:=
&quot;Segoe UI&quot;,sans-serif"> <u></u><u></u></span></p></div></div><div=
><div style=3D"margin-top:5pt;margin-bottom:5pt"><p class=3D"MsoNormal"><sp=
an style=3D"font-size:10pt;font-family:&quot;Segoe UI&quot;,sans-serif"><im=
g border=3D"0" width=3D"15" height=3D"15" style=3D"width: 0.1597in; height:=
 0.1597in;" id=3D"m_-4118002636287178803_x0000_i1035" src=3D"https://attach=
ment.freshdesk.com/inline/attachment?token=3DeyJ0eXAiOiJKV1QiLCJhbGciOiJIUz=
I1NiJ9.eyJpZCI6NjMwNzU5NjE0ODcsImRvbWFpbiI6ImxhYnguZnJlc2hkZXNrLmNvbSIsImFj=
Y291bnRfaWQiOjE0Njg0NDJ9.rxs_nfNBt9F5pj72RfWugLK3vUFUxtT7l5Q11sHDO98" alt=
=3D"Tel=C3=A9fono"></span><span style=3D"font-size:10pt;font-family:Arial,s=
ans-serif">=C2=A0 +52 (56) 3309-5523</span><span style=3D"font-size:10.5pt;=
font-family:&quot;Segoe UI&quot;,sans-serif"> <u></u><u></u></span></p></di=
v></div><div><div style=3D"margin-top:5pt;margin-bottom:5pt"><p class=3D"Ms=
oNormal"><span style=3D"font-size:10pt;font-family:Arial,sans-serif"><img b=
order=3D"0" width=3D"15" height=3D"11" style=3D"width: 0.1597in; height: 0.=
118in;" id=3D"m_-4118002636287178803_x0000_i1034" src=3D"https://attachment=
.freshdesk.com/inline/attachment?token=3DeyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1Ni=
J9.eyJpZCI6NjMwNzU5NjE0ODgsImRvbWFpbiI6ImxhYnguZnJlc2hkZXNrLmNvbSIsImFjY291=
bnRfaWQiOjE0Njg0NDJ9._zeRFJCigIQF4K8POarVSCdgOdtMoRS_hVK09zvnTFE" alt=3D"Em=
ail"></span><span style=3D"font-size:10pt;font-family:Arial,sans-serif">=C2=
=A0 </span><a href=3D"mailto:amora@sapasequipment.com" target=3D"_blank"><s=
pan style=3D"font-size:10pt;font-family:Arial,sans-serif">amora@sapasequipm=
ent.com</span></a><span style=3D"font-size:10.5pt;font-family:&quot;Segoe U=
I&quot;,sans-serif"> <u></u><u></u></span></p></div></div><div><div style=
=3D"margin-top:5pt;margin-bottom:5pt"><p class=3D"MsoNormal"><span style=3D=
"font-size:10pt;font-family:Arial,sans-serif"><img border=3D"0" width=3D"15=
" height=3D"15" style=3D"width: 0.1597in; height: 0.1597in;" id=3D"m_-41180=
02636287178803_x0000_i1033" src=3D"https://attachment.freshdesk.com/inline/=
attachment?token=3DeyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6NjMwNzU5NjE=
0ODksImRvbWFpbiI6ImxhYnguZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjE0Njg0NDJ9.K=
8P6sX2wLwAMakAVVTf5v2rwj1apmPX0bcbD9TLyy-Q" alt=3D"Web"></span><span style=
=3D"font-size:10pt;font-family:Arial,sans-serif">=C2=A0 </span><a href=3D"h=
ttp://www.sapasequipment.com" target=3D"_blank"><span style=3D"font-size:10=
pt;font-family:Arial,sans-serif;color:windowtext;text-decoration:none">www.=
sapasequipment.com</span></a><span style=3D"font-size:10.5pt;font-family:&q=
uot;Segoe UI&quot;,sans-serif"> <u></u><u></u></span></p></div></div><div><=
div style=3D"margin-top:5pt;margin-bottom:5pt"><p class=3D"MsoNormal"><span=
 style=3D"font-size:10.5pt;font-family:&quot;Segoe UI&quot;,sans-serif">=C2=
=A0 <u></u><u></u></span></p></div></div><div><div style=3D"margin-top:5pt;=
margin-bottom:5pt"><p class=3D"MsoNormal"><span style=3D"font-size:10pt;fon=
t-family:Arial,sans-serif"><img border=3D"0" width=3D"289" height=3D"57" st=
yle=3D"width: 3.0138in; height: 0.5972in;" id=3D"m_-4118002636287178803_x00=
00_i1032" src=3D"https://attachment.freshdesk.com/inline/attachment?token=
=3DeyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6NjMwNzU5NjE0OTAsImRvbWFpbiI=
6ImxhYnguZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjE0Njg0NDJ9.w_qSsyggvT8MGkZM2=
buA5KQicz7h0uAJleTafZNkUgY"></span><span style=3D"font-size:10.5pt;font-fam=
ily:&quot;Segoe UI&quot;,sans-serif"><u></u><u></u></span></p></div></div><=
div><div style=3D"margin-top:5pt;margin-bottom:5pt"><p class=3D"MsoNormal">=
<span lang=3D"ES-MX" style=3D"font-size:10pt;font-family:Arial,sans-serif">=
=C2=A0</span><span lang=3D"ES-MX" style=3D"font-size:10.5pt;font-family:&qu=
ot;Segoe UI&quot;,sans-serif"> </span><span style=3D"font-size:10.5pt;font-=
family:&quot;Segoe UI&quot;,sans-serif"><u></u><u></u></span></p></div></di=
v><div><div style=3D"margin-top:5pt;margin-bottom:5pt"><p class=3D"MsoNorma=
l"><b><span lang=3D"ES" style=3D"font-size:10.5pt;font-family:&quot;Segoe U=
I&quot;,sans-serif">De:</span></b><span lang=3D"ES" style=3D"font-size:10.5=
pt;font-family:&quot;Segoe UI&quot;,sans-serif"> Tracey MacKinnon &lt;</spa=
n><a href=3D"mailto:tmackinnon@labx.com" target=3D"_blank"><span lang=3D"ES=
">tmackinnon@labx.com</span></a><span lang=3D"ES" style=3D"font-size:10.5pt=
;font-family:&quot;Segoe UI&quot;,sans-serif">&gt; <br><b>Enviado el:</b> l=
unes, 30 de enero de 2023 12:22 p. m.<br><b>Para:</b> </span><a href=3D"mai=
lto:amora@sapasequipment.com" target=3D"_blank"><span lang=3D"ES">amora@sap=
asequipment.com</span></a><span lang=3D"ES" style=3D"font-size:10.5pt;font-=
family:&quot;Segoe UI&quot;,sans-serif">; Client Services &lt;</span><a hre=
f=3D"mailto:clientservices@labx.com" target=3D"_blank"><span lang=3D"ES">cl=
ientservices@labx.com</span></a><span lang=3D"ES" style=3D"font-size:10.5pt=
;font-family:&quot;Segoe UI&quot;,sans-serif">&gt;<br><b>Asunto:</b> Sapas =
LabX Listings </span><span style=3D"font-size:10.5pt;font-family:&quot;Sego=
e UI&quot;,sans-serif"><u></u><u></u></span></p></div></div><div><div style=
=3D"margin-top:5pt;margin-bottom:5pt"><p class=3D"MsoNormal"><span style=3D=
"font-size:10.5pt;font-family:&quot;Segoe UI&quot;,sans-serif">=C2=A0 <u></=
u><u></u></span></p></div></div><div><div><div><div style=3D"margin-top:5pt=
;margin-bottom:5pt"><p class=3D"MsoNormal"><span style=3D"font-size:10.5pt;=
font-family:&quot;Segoe UI&quot;,sans-serif">Hi: <u></u><u></u></span></p><=
/div></div></div><div><div><div style=3D"margin-top:5pt;margin-bottom:5pt">=
<p class=3D"MsoNormal"><span style=3D"font-size:10.5pt;font-family:&quot;Se=
goe UI&quot;,sans-serif">=C2=A0 <u></u><u></u></span></p></div></div></div>=
<div><div><div style=3D"margin-top:5pt;margin-bottom:5pt"><p class=3D"MsoNo=
rmal"><span style=3D"font-size:10.5pt;font-family:&quot;Segoe UI&quot;,sans=
-serif">I received your request for an excel list of your products on LabX.=
 <u></u><u></u></span></p></div></div></div><div><div><div style=3D"margin-=
top:5pt;margin-bottom:5pt"><p class=3D"MsoNormal"><span style=3D"font-size:=
10.5pt;font-family:&quot;Segoe UI&quot;,sans-serif">The excel spreadsheet i=
s attached of the listings for Sapas as of today. <u></u><u></u></span></p>=
</div></div></div><div><div><div style=3D"margin-top:5pt;margin-bottom:5pt"=
><p class=3D"MsoNormal"><span style=3D"font-size:10.5pt;font-family:&quot;S=
egoe UI&quot;,sans-serif">=C2=A0 <u></u><u></u></span></p></div></div></div=
><div><div><div style=3D"margin-top:5pt;margin-bottom:5pt"><p class=3D"MsoN=
ormal"><span style=3D"font-size:10.5pt;font-family:&quot;Segoe UI&quot;,san=
s-serif">Thanks,=C2=A0 <u></u><u></u></span></p></div></div></div><div><div=
><table border=3D"0" cellspacing=3D"0" cellpadding=3D"0" style=3D"border-co=
llapse:collapse"><tbody><tr style=3D"height:28.5pt"><td style=3D"border-wid=
th:1pt 1.5pt 1pt 1pt;border-style:solid;border-color:white red white white;=
padding:3.15pt;height:28.5pt"><div><div style=3D"margin-top:5pt;margin-bott=
om:5pt"><p class=3D"MsoNormal"><span lang=3D"ES-MX"><br></span><span style=
=3D"border:1pt none windowtext;padding:0in"><img border=3D"0" width=3D"126"=
 height=3D"35" style=3D"width: 1.3125in; height: 0.368in;" id=3D"m_-4118002=
636287178803_x0000_i1031" src=3D"https://lh3.googleusercontent.com/cqQZLqgf=
Y0F_pL1FYGKqx68RBo4JfdawimC1O3w04pK0AKI9rBM8DfA61d0OMUfxMDnsIkNB2bxGZ-OxXkM=
iMWBMRKB1zPbAfsVPpKgmUplYwiwF7BvGAdxfi6Uh4jRqVRwDX-AP"></span><span><u></u>=
<u></u></span></p></div></div></td><td style=3D"border-top:1pt solid white;=
border-right:1pt solid white;border-bottom:1pt solid white;border-left:none=
;padding:3.15pt;height:28.5pt;overflow:hidden"><div style=3D"margin-left:9p=
t"><div style=3D"margin-top:5pt;margin-bottom:5pt"><p class=3D"MsoNormal"><=
b><span lang=3D"ES-MX" style=3D"font-size:10pt;font-family:Roboto;color:red=
">Tracey MacKinnon</span></b><span lang=3D"ES-MX"> </span><span><u></u><u><=
/u></span></p></div></div><div style=3D"margin-left:9pt"><div style=3D"marg=
in-top:5pt;margin-bottom:5pt"><p class=3D"MsoNormal"><b><span lang=3D"ES-MX=
" style=3D"font-size:9pt;font-family:Roboto;color:rgb(67,67,67)">Clinical &=
amp; Diagnostics Account Manager | LabX</span></b><span lang=3D"ES-MX"> </s=
pan><span><u></u><u></u></span></p></div></div><div style=3D"margin-left:9p=
t"><div style=3D"margin-top:5pt;margin-bottom:5pt"><p class=3D"MsoNormal"><=
span><a href=3D"mailto:tmackinnon@labx.com" target=3D"_blank"><span lang=3D=
"ES-MX" style=3D"font-size:9pt;font-family:Roboto">tmackinnon@labx.com</spa=
n></a><u></u><u></u></span></p></div></div><div style=3D"margin-left:9pt"><=
div style=3D"margin-top:5pt;margin-bottom:5pt"><p class=3D"MsoNormal"><span=
 lang=3D"ES-MX" style=3D"font-size:9pt;font-family:Roboto;color:rgb(67,67,6=
7)">1.548.881.2122</span><span lang=3D"ES-MX"> </span><span><u></u><u></u><=
/span></p></div></div></td></tr></tbody></table><div><div style=3D"margin-t=
op:5pt;margin-bottom:5pt"><p class=3D"MsoNormal"><span style=3D"font-size:1=
0.5pt;font-family:&quot;Segoe UI&quot;,sans-serif"><br></span><b><i><span s=
tyle=3D"font-size:8pt;font-family:Arial,sans-serif;color:black">Confidentia=
lity Notice</span></i></b><i><span style=3D"font-size:8pt;font-family:Arial=
,sans-serif;color:black">: This message, together with any attachments, is =
intended only for the use of the individual or entity to which it is addres=
sed and may contain confidential or privileged information. If you think yo=
u have received this message in error, please advise the sender and delete =
this message and any attachments immediately.</span></i><span style=3D"font=
-size:10.5pt;font-family:&quot;Segoe UI&quot;,sans-serif"> <u></u><u></u></=
span></p></div></div></div></div></div></div></div></div></blockquote></div=
><div><div style=3D"margin-top:5pt;margin-bottom:5pt"><p class=3D"MsoNormal=
"><span style=3D"font-size:10.5pt;font-family:&quot;Segoe UI&quot;,sans-ser=
if">=C2=A0<u></u><u></u></span></p></div></div><div><div><div style=3D"marg=
in-top:5pt;margin-bottom:5pt"><p class=3D"MsoNormal"><span style=3D"font-si=
ze:10.5pt;font-family:&quot;Segoe UI&quot;,sans-serif">=C2=A0 <u></u><u></u=
></span></p></div></div></div><div><div style=3D"margin-top:5pt;margin-bott=
om:5pt"><p class=3D"MsoNormal"><span style=3D"font-size:10.5pt;font-family:=
&quot;Segoe UI&quot;,sans-serif">-- <u></u><u></u></span></p></div></div><d=
iv><div><table border=3D"0" cellspacing=3D"0" cellpadding=3D"0" style=3D"bo=
rder-collapse:collapse"><tbody><tr style=3D"height:28.5pt"><td style=3D"bor=
der-width:1pt 1.5pt 1pt 1pt;border-style:solid;border-color:white red white=
 white;padding:3.15pt;height:28.5pt;overflow:hidden"><div><div style=3D"mar=
gin-top:5pt;margin-bottom:5pt"><p class=3D"MsoNormal"><span lang=3D"ES-MX">=
<br></span><span style=3D"border:1pt none windowtext;padding:0in"><img bord=
er=3D"0" width=3D"126" height=3D"35" style=3D"width: 1.3125in; height: 0.36=
8in;" id=3D"m_-4118002636287178803_x0000_i1030" src=3D"https://lh3.googleus=
ercontent.com/cqQZLqgfY0F_pL1FYGKqx68RBo4JfdawimC1O3w04pK0AKI9rBM8DfA61d0OM=
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"></span><span><u></u><u></u></span></p></div></div></td><td style=3D"borde=
r-top:1pt solid white;border-right:1pt solid white;border-bottom:1pt solid =
white;border-left:none;padding:3.15pt;height:28.5pt;overflow:hidden"><div s=
tyle=3D"margin-left:9pt"><div style=3D"margin-top:5pt;margin-bottom:5pt"><p=
 class=3D"MsoNormal"><b><span lang=3D"ES-MX" style=3D"font-size:10pt;font-f=
amily:Roboto;color:red">Tracey MacKinnon</span></b><span lang=3D"ES-MX"> </=
span><span><u></u><u></u></span></p></div></div><div style=3D"margin-left:9=
pt"><div style=3D"margin-top:5pt;margin-bottom:5pt"><p class=3D"MsoNormal">=
<b><span lang=3D"ES-MX" style=3D"font-size:9pt;font-family:Roboto;color:rgb=
(67,67,67)">Clinical &amp; Diagnostics Account Manager | LabX</span></b><sp=
an lang=3D"ES-MX"> </span><span><u></u><u></u></span></p></div></div><div s=
tyle=3D"margin-left:9pt"><div style=3D"margin-top:5pt;margin-bottom:5pt"><p=
 class=3D"MsoNormal"><span><a href=3D"mailto:tmackinnon@labx.com" target=3D=
"_blank"><span lang=3D"ES-MX" style=3D"font-size:9pt;font-family:Roboto">tm=
ackinnon@labx.com</span></a><u></u><u></u></span></p></div></div><div style=
=3D"margin-left:9pt"><div style=3D"margin-top:5pt;margin-bottom:5pt"><p cla=
ss=3D"MsoNormal"><span lang=3D"ES-MX" style=3D"font-size:9pt;font-family:Ro=
boto;color:rgb(67,67,67)">1.548.881.2122</span><span lang=3D"ES-MX"> </span=
><span><u></u><u></u></span></p></div></div></td></tr></tbody></table><div>=
<div style=3D"margin-top:5pt;margin-bottom:5pt"><p class=3D"MsoNormal"><spa=
n style=3D"font-size:10.5pt;font-family:&quot;Segoe UI&quot;,sans-serif"><b=
r></span><b><i><span style=3D"font-size:8pt;font-family:Arial,sans-serif;co=
lor:black">Confidentiality Notice</span></i></b><i><span style=3D"font-size=
:8pt;font-family:Arial,sans-serif;color:black">: This message, together wit=
h any attachments, is intended only for the use of the individual or entity=
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rif"> <u></u><u></u></span></p></div></div></div></div></div></div></div></=
blockquote><div style=3D"margin-top:5pt;margin-bottom:5pt"><p class=3D"MsoN=
ormal"><span style=3D"font-size:10.5pt;font-family:&quot;Segoe UI&quot;,san=
s-serif">=C2=A0<u></u><u></u></span></p></div><div><div style=3D"margin-top=
:5pt;margin-bottom:5pt"><p class=3D"MsoNormal"><span style=3D"font-size:10.=
5pt;font-family:&quot;Segoe UI&quot;,sans-serif">=C2=A0<u></u><u></u></span=
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=3D"MsoNormal"><span class=3D"m_-4118002636287178803m-880324217599928309m-2=
900228762247442741m6639868130110678470m8463071182906941885gmailsignaturepre=
fix"><span style=3D"font-size:10.5pt;font-family:&quot;Segoe UI&quot;,sans-=
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egoe UI&quot;,sans-serif"><u></u><u></u></span></p></div><div><div><table b=
order=3D"0" cellspacing=3D"0" cellpadding=3D"0" style=3D"border-collapse:co=
llapse"><tbody><tr style=3D"height:28.5pt"><td style=3D"border-width:1pt 1.=
5pt 1pt 1pt;border-style:solid;border-color:white red white white;padding:3=
.15pt;height:28.5pt;overflow:hidden"><div style=3D"margin-top:5pt;margin-bo=
ttom:5pt"><p class=3D"MsoNormal"><span><br></span><span style=3D"border:1pt=
 none windowtext;padding:0in"><img border=3D"0" width=3D"126" height=3D"35"=
 style=3D"width: 1.3125in; height: 0.368in;" id=3D"m_-4118002636287178803_x=
0000_i1029" src=3D"https://lh3.googleusercontent.com/cqQZLqgfY0F_pL1FYGKqx6=
8RBo4JfdawimC1O3w04pK0AKI9rBM8DfA61d0OMUfxMDnsIkNB2bxGZ-OxXkMiMWBMRKB1zPbAf=
sVPpKgmUplYwiwF7BvGAdxfi6Uh4jRqVRwDX-AP"></span><span><u></u><u></u></span>=
</p></div></td><td style=3D"border-top:1pt solid white;border-right:1pt sol=
id white;border-bottom:1pt solid white;border-left:none;padding:3.15pt;heig=
ht:28.5pt;overflow:hidden"><div style=3D"margin-left:9pt"><div style=3D"mar=
gin-top:5pt;margin-bottom:5pt"><p class=3D"MsoNormal"><b><span style=3D"fon=
t-size:10pt;color:red">Tracey MacKinnon (She/Her)</span></b><span><u></u><u=
></u></span></p></div></div><div style=3D"margin-left:9pt"><div style=3D"ma=
rgin-top:5pt;margin-bottom:5pt"><p class=3D"MsoNormal"><b><span style=3D"fo=
nt-size:9pt;font-family:Roboto;color:rgb(67,67,67)">Clinical &amp; Diagnost=
ics Account Manager | LabX</span></b><span><u></u><u></u></span></p></div><=
/div><div style=3D"margin-left:9pt"><div style=3D"margin-top:5pt;margin-bot=
tom:5pt"><p class=3D"MsoNormal"><span><a href=3D"mailto:tmackinnon@labx.com=
" target=3D"_blank"><span style=3D"font-size:9pt;font-family:Roboto">tmacki=
nnon@labx.com</span></a><u></u><u></u></span></p></div></div><div style=3D"=
margin-left:9pt"><div style=3D"margin-top:5pt;margin-bottom:5pt"><p class=
=3D"MsoNormal"><span style=3D"font-size:9pt;font-family:Roboto;color:rgb(67=
,67,67)">1.548.881.2122</span><span><u></u><u></u></span></p></div></div></=
td></tr></tbody></table><div style=3D"margin-top:5pt;margin-bottom:5pt"><p =
class=3D"MsoNormal"><span style=3D"font-size:10.5pt;font-family:&quot;Segoe=
 UI&quot;,sans-serif"><br></span><b><i><span style=3D"font-size:8pt;font-fa=
mily:Arial,sans-serif;color:black">Confidentiality Notice</span></i></b><i>=
<span style=3D"font-size:8pt;font-family:Arial,sans-serif;color:black">: Th=
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in error, please advise the sender and delete this message and any attachme=
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blockquote></div></blockquote></div></div><div style=3D"margin-top:5pt;marg=
in-bottom:5pt"><p class=3D"MsoNormal"><span style=3D"font-size:1pt;font-fam=
ily:&quot;Segoe UI&quot;,sans-serif;color:white">55021:1468442</span><span =
style=3D"font-size:10.5pt;font-family:&quot;Segoe UI&quot;,sans-serif"> <u>=
</u><u></u></span></p></div></div></div></div></div></blockquote></div><div=
 style=3D"margin-top:5pt;margin-bottom:5pt"><p class=3D"MsoNormal"><span st=
yle=3D"font-size:10.5pt;font-family:&quot;Segoe UI&quot;,sans-serif"><u></u=
>=C2=A0<u></u></span></p></div><div><div style=3D"margin-top:5pt;margin-bot=
tom:5pt"><p class=3D"MsoNormal"><span style=3D"font-size:10.5pt;font-family=
:&quot;Segoe UI&quot;,sans-serif">=C2=A0<u></u><u></u></span></p></div></di=
v><div style=3D"margin-top:5pt;margin-bottom:5pt"><p class=3D"MsoNormal"><s=
pan class=3D"m_-4118002636287178803m-880324217599928309m-290022876224744274=
1m6639868130110678470gmailsignatureprefix"><span style=3D"font-size:10.5pt;=
font-family:&quot;Segoe UI&quot;,sans-serif">-- </span></span><span style=
=3D"font-size:10.5pt;font-family:&quot;Segoe UI&quot;,sans-serif"><u></u><u=
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adding=3D"0" style=3D"border-collapse:collapse"><tbody><tr style=3D"height:=
28.5pt"><td style=3D"border-width:1pt 1.5pt 1pt 1pt;border-style:solid;bord=
er-color:white red white white;padding:3.15pt;height:28.5pt;overflow:hidden=
"><div style=3D"margin-top:5pt;margin-bottom:5pt"><p class=3D"MsoNormal"><s=
pan><br></span><span style=3D"border:1pt none windowtext;padding:0in"><img =
border=3D"0" width=3D"126" height=3D"35" style=3D"width: 1.3125in; height: =
0.368in;" id=3D"m_-4118002636287178803_x0000_i1028" src=3D"https://lh3.goog=
leusercontent.com/cqQZLqgfY0F_pL1FYGKqx68RBo4JfdawimC1O3w04pK0AKI9rBM8DfA61=
d0OMUfxMDnsIkNB2bxGZ-OxXkMiMWBMRKB1zPbAfsVPpKgmUplYwiwF7BvGAdxfi6Uh4jRqVRwD=
X-AP"></span><span><u></u><u></u></span></p></div></td><td style=3D"border-=
top:1pt solid white;border-right:1pt solid white;border-bottom:1pt solid wh=
ite;border-left:none;padding:3.15pt;height:28.5pt;overflow:hidden"><div sty=
le=3D"margin-left:9pt;margin-top:5pt"><p class=3D"MsoNormal"><b><span style=
=3D"font-size:10pt;font-family:Roboto;color:red">Tracey MacKinnon (She/Her)=
</span></b><span><u></u><u></u></span></p></div><div style=3D"margin-left:9=
pt;margin-top:5pt"><p class=3D"MsoNormal"><b><span style=3D"font-size:9pt;f=
ont-family:Roboto;color:rgb(67,67,67)">Clinical &amp; Diagnostics Account M=
anager | LabX</span></b><span><u></u><u></u></span></p></div><div style=3D"=
margin-left:9pt;margin-top:5pt"><p class=3D"MsoNormal"><span><a href=3D"mai=
lto:tmackinnon@labx.com" target=3D"_blank"><span style=3D"font-size:9pt;fon=
t-family:Roboto">tmackinnon@labx.com</span></a><u></u><u></u></span></p></d=
iv><div style=3D"margin-left:9pt;margin-top:5pt"><p class=3D"MsoNormal"><sp=
an style=3D"font-size:9pt;font-family:Roboto;color:rgb(67,67,67)">1.548.881=
.2122</span><span><u></u><u></u></span></p></div></td></tr></tbody></table>=
<div style=3D"margin-top:5pt;margin-bottom:5pt"><p class=3D"MsoNormal"><spa=
n style=3D"font-size:10.5pt;font-family:&quot;Segoe UI&quot;,sans-serif"><b=
r></span><b><i><span style=3D"font-size:8pt;font-family:Arial,sans-serif;co=
lor:black">Confidentiality Notice</span></i></b><i><span style=3D"font-size=
:8pt;font-family:Arial,sans-serif;color:black">: This message, together wit=
h any attachments, is intended only for the use of the individual or entity=
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ation. If you think you have received this message in error, please advise =
the sender and delete this message and any attachments immediately.</span><=
/i><span style=3D"font-size:10.5pt;font-family:&quot;Segoe UI&quot;,sans-se=
rif"> <u></u><u></u></span></p></div></div></div></div></div></div></div></=
blockquote></div><div style=3D"margin-top:5pt;margin-bottom:5pt"><p class=
=3D"MsoNormal"><span style=3D"font-size:10.5pt;font-family:&quot;Segoe UI&q=
uot;,sans-serif"><u></u>=C2=A0<u></u></span></p></div><div><div style=3D"ma=
rgin-top:5pt;margin-bottom:5pt"><p class=3D"MsoNormal"><span style=3D"font-=
size:10.5pt;font-family:&quot;Segoe UI&quot;,sans-serif">=C2=A0<u></u><u></=
u></span></p></div></div><div style=3D"margin-top:5pt;margin-bottom:5pt"><p=
 class=3D"MsoNormal"><span class=3D"m_-4118002636287178803m-880324217599928=
309m-2900228762247442741gmailsignatureprefix"><span style=3D"font-size:10.5=
pt;font-family:&quot;Segoe UI&quot;,sans-serif">-- </span></span><span styl=
e=3D"font-size:10.5pt;font-family:&quot;Segoe UI&quot;,sans-serif"><u></u><=
u></u></span></p></div><div><div><table border=3D"0" cellspacing=3D"0" cell=
padding=3D"0" style=3D"border-collapse:collapse"><tbody><tr style=3D"height=
:28.5pt"><td style=3D"border-width:1pt 1.5pt 1pt 1pt;border-style:solid;bor=
der-color:white red white white;padding:3.15pt;height:28.5pt;overflow:hidde=
n"><div style=3D"margin-top:5pt;margin-bottom:5pt"><p class=3D"MsoNormal"><=
span><br></span><span style=3D"border:1pt none windowtext;padding:0in"><img=
 border=3D"0" width=3D"126" height=3D"35" style=3D"width: 1.3125in; height:=
 0.368in;" id=3D"m_-4118002636287178803_x0000_i1027" src=3D"https://lh3.goo=
gleusercontent.com/cqQZLqgfY0F_pL1FYGKqx68RBo4JfdawimC1O3w04pK0AKI9rBM8DfA6=
1d0OMUfxMDnsIkNB2bxGZ-OxXkMiMWBMRKB1zPbAfsVPpKgmUplYwiwF7BvGAdxfi6Uh4jRqVRw=
DX-AP"></span><span><u></u><u></u></span></p></div></td><td style=3D"border=
-top:1pt solid white;border-right:1pt solid white;border-bottom:1pt solid w=
hite;border-left:none;padding:3.15pt;height:28.5pt;overflow:hidden"><div st=
yle=3D"margin-left:9pt;margin-top:5pt"><p class=3D"MsoNormal"><b><span styl=
e=3D"font-size:10pt;font-family:Roboto;color:red">Tracey MacKinnon (She/Her=
)</span></b><span><u></u><u></u></span></p></div><div style=3D"margin-left:=
9pt;margin-top:5pt"><p class=3D"MsoNormal"><b><span style=3D"font-size:9pt;=
font-family:Roboto;color:rgb(67,67,67)">Clinical &amp; Diagnostics Account =
Manager | LabX</span></b><span><u></u><u></u></span></p></div><div style=3D=
"margin-left:9pt;margin-top:5pt"><p class=3D"MsoNormal"><span><a href=3D"ma=
ilto:tmackinnon@labx.com" target=3D"_blank"><span style=3D"font-size:9pt;fo=
nt-family:Roboto">tmackinnon@labx.com</span></a><u></u><u></u></span></p></=
div><div style=3D"margin-left:9pt;margin-top:5pt"><p class=3D"MsoNormal"><s=
pan style=3D"font-size:9pt;font-family:Roboto;color:rgb(67,67,67)">1.548.88=
1.2122</span><span><u></u><u></u></span></p></div></td></tr></tbody></table=
><div style=3D"margin-top:5pt;margin-bottom:5pt"><p class=3D"MsoNormal"><sp=
an style=3D"font-size:10.5pt;font-family:&quot;Segoe UI&quot;,sans-serif"><=
br></span><b><i><span style=3D"font-size:8pt;font-family:Arial,sans-serif;c=
olor:black">Confidentiality Notice</span></i></b><i><span style=3D"font-siz=
e:8pt;font-family:Arial,sans-serif;color:black">: This message, together wi=
th any attachments, is intended only for the use of the individual or entit=
y to which it is addressed and may contain confidential or privileged infor=
mation. If you think you have received this message in error, please advise=
 the sender and delete this message and any attachments immediately.</span>=
</i><span style=3D"font-size:10.5pt;font-family:&quot;Segoe UI&quot;,sans-s=
erif"> <u></u><u></u></span></p></div></div></div></div></div></div></block=
quote></div><div style=3D"margin-top:5pt;margin-bottom:5pt"><p class=3D"Mso=
Normal"><span style=3D"font-size:10.5pt;font-family:&quot;Segoe UI&quot;,sa=
ns-serif"><u></u>=C2=A0<u></u></span></p></div><div><div style=3D"margin-to=
p:5pt;margin-bottom:5pt"><p class=3D"MsoNormal"><span style=3D"font-size:10=
.5pt;font-family:&quot;Segoe UI&quot;,sans-serif">=C2=A0<u></u><u></u></spa=
n></p></div></div><div style=3D"margin-top:5pt;margin-bottom:5pt"><p class=
=3D"MsoNormal"><span class=3D"m_-4118002636287178803m-880324217599928309gma=
ilsignatureprefix"><span style=3D"font-size:10.5pt;font-family:&quot;Segoe =
UI&quot;,sans-serif">-- </span></span><span style=3D"font-size:10.5pt;font-=
family:&quot;Segoe UI&quot;,sans-serif"><u></u><u></u></span></p></div><div=
><div><table border=3D"0" cellspacing=3D"0" cellpadding=3D"0" style=3D"bord=
er-collapse:collapse"><tbody><tr style=3D"height:28.5pt"><td style=3D"borde=
r-width:1pt 1.5pt 1pt 1pt;border-style:solid;border-color:white red white w=
hite;padding:3.15pt;height:28.5pt;overflow:hidden"><div style=3D"margin-top=
:5pt;margin-bottom:5pt"><p class=3D"MsoNormal"><span><br></span><span style=
=3D"border:1pt none windowtext;padding:0in"><img border=3D"0" width=3D"126"=
 height=3D"35" style=3D"width: 1.3125in; height: 0.368in;" id=3D"m_-4118002=
636287178803_x0000_i1026" src=3D"https://lh3.googleusercontent.com/cqQZLqgf=
Y0F_pL1FYGKqx68RBo4JfdawimC1O3w04pK0AKI9rBM8DfA61d0OMUfxMDnsIkNB2bxGZ-OxXkM=
iMWBMRKB1zPbAfsVPpKgmUplYwiwF7BvGAdxfi6Uh4jRqVRwDX-AP"></span><span><u></u>=
<u></u></span></p></div></td><td style=3D"border-top:1pt solid white;border=
-right:1pt solid white;border-bottom:1pt solid white;border-left:none;paddi=
ng:3.15pt;height:28.5pt;overflow:hidden"><div style=3D"margin-left:9pt;marg=
in-top:5pt"><p class=3D"MsoNormal"><b><span style=3D"font-size:10pt;font-fa=
mily:Roboto;color:red">Tracey MacKinnon (She/Her)</span></b><span><u></u><u=
></u></span></p></div><div style=3D"margin-left:9pt;margin-top:5pt"><p clas=
s=3D"MsoNormal"><b><span style=3D"font-size:9pt;font-family:Roboto;color:rg=
b(67,67,67)">Clinical &amp; Diagnostics Account Manager | LabX</span></b><s=
pan><u></u><u></u></span></p></div><div style=3D"margin-left:9pt;margin-top=
:5pt"><p class=3D"MsoNormal"><span><a href=3D"mailto:tmackinnon@labx.com" t=
arget=3D"_blank"><span style=3D"font-size:9pt;font-family:Roboto">tmackinno=
n@labx.com</span></a><u></u><u></u></span></p></div><div style=3D"margin-le=
ft:9pt;margin-top:5pt"><p class=3D"MsoNormal"><span style=3D"font-size:9pt;=
font-family:Roboto;color:rgb(67,67,67)">1.548.881.2122</span><span><u></u><=
u></u></span></p></div></td></tr></tbody></table><div style=3D"margin-top:5=
pt;margin-bottom:5pt"><p class=3D"MsoNormal"><span style=3D"font-size:10.5p=
t;font-family:&quot;Segoe UI&quot;,sans-serif"><br></span><b><i><span style=
=3D"font-size:8pt;font-family:Arial,sans-serif;color:black">Confidentiality=
 Notice</span></i></b><i><span style=3D"font-size:8pt;font-family:Arial,san=
s-serif;color:black">: This message, together with any attachments, is inte=
nded only for the use of the individual or entity to which it is addressed =
and may contain confidential or privileged information. If you think you ha=
ve received this message in error, please advise the sender and delete this=
 message and any attachments immediately.</span></i><span style=3D"font-siz=
e:10.5pt;font-family:&quot;Segoe UI&quot;,sans-serif"> <u></u><u></u></span=
></p></div></div></div></div></div></div></div></blockquote></div><div><p c=
lass=3D"MsoNormal"><span style=3D"font-size:10.5pt;font-family:&quot;Segoe =
UI&quot;,sans-serif"><u></u>=C2=A0<u></u></span></p></div><div><div><p clas=
s=3D"MsoNormal"><span style=3D"font-size:10.5pt;font-family:&quot;Segoe UI&=
quot;,sans-serif">=C2=A0<u></u><u></u></span></p></div></div><div><p class=
=3D"MsoNormal"><span class=3D"m_-4118002636287178803gmailsignatureprefix"><=
span style=3D"font-size:10.5pt;font-family:&quot;Segoe UI&quot;,sans-serif"=
>-- </span></span><span style=3D"font-size:10.5pt;font-family:&quot;Segoe U=
I&quot;,sans-serif"><u></u><u></u></span></p></div><div><div><table border=
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e"><tbody><tr style=3D"height:28.5pt"><td style=3D"border-width:1pt 1.5pt 1=
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top:0pt;margin-bottom:0pt"><span style=3D"font-size:9pt;font-family:Roboto,=
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ccount Manager | LabX</span></p><p dir=3D"ltr" style=3D"line-height:1.2;mar=
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