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From: Cell Culture <cellculture.support@thermofisher.com>
To: "rcruz@sapasequipment.com" <rcruz@sapasequipment.com>,
	"ep-techsupport.amer@epredia.com" <ep-techsupport.amer@epredia.com>
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Subject: =?ISO-8859-1?Q?Case_ID_02239076:_Troubleshooting_help_with_Shandon_Clear?=
 =?ISO-8859-1?Q?Vue=99_-A79210100____[_ref:!00?=
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 Content preview: Max Martin, Ph.D. Technical Applications Scientist Life
 Sciences Solutions Group Thermo Fisher Scientific T (NA) 800-955-6288
 | (EMEA) 00-800-5345-5345 <a href=�mailto:TechSu [...] 
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Max Martin, Ph.D. Technical Applications Scientist Life Sc=
iences Solutions Group Thermo Fisher Scientific T (NA) 800-955-6288 |=
 (EMEA) 00-800-5345-5345 <a href=3D=94mailto:TechSupport@thermofisher.co=
m=94>TechSupport@thermofisher.com</a> | <a href=3D=94thermofisher.com=94>th=
ermofisher.com</a> WORLDWIDE CONFIDENTIALITY NOTE: Dissemination,=
 distribution or copying of this e-mail or the information herein by anyone=
 other than the intended recipient, or an employee or agent of a system res=
ponsible for delivering the message to the intended recipient, is prohibite=
d. If you are not the intended recipient, please inform the sender and dele=
te all copies.
<a href=3D"https://www.thermofisher.com/us/en/home/technical-reso=
urces/technical-reference-library.html?icid=3DSCesig"><img src =3D "https:/=
/tfs-17--c.documentforce.com/sfc/dist/version/renditionDownload?rendition=
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tentId=3D05T1U000029aYMZ&page=3D0&d=3D/a/1U000000ilJq/Uu5lJhb3oepV7wif9FxeD=
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ref:!00D1U019ofE.!5006f01uYwps:ref
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<html>
<head>
=09<title></title>
</head>
<body>Dear Richard, 
 
It was a pleasure speaking with you on the phone a few minutes ago about yo=
ur&nbsp;Shandon ClearVue&trade; (A79210100 or&nbsp;A79200001). I apologize =
again for you being transferred around our call queue.&nbsp; Please find at=
tached the manual I was referring to during our conversation (see page 2). =
This instrument is supported by the Epredia team which used to be part of T=
hermo Fisher Scientific. Please find their contact info below. I have also =
copied them on this email correspondence.
<ul>
=09<li>Epredia
=09<ul>
=09=09<li>800-522-7270</li>
=09=09<li>ep-techsupport.amer@epredia.com</li>
=09</ul>
=09</li>
</ul>
Please feel free to reach out and contact me should you have any additional=
 questions, concerns, or requests. Have a great rest of your day and week!<=
br />
 
Sincerely, 
Max 
 
Max Martin, Ph.D. 
Technical Applications Scientist 
Life Sciences Solutions Group 
Thermo Fisher Scientific 
T (NA) 800-955-6288 | (EMEA) 00-800-5345-5345 
<a href=3D"=94mailto:TechSupport@thermofisher.com=94">TechSupport@thermofis=
her.com</a> | <a href=3D"=94thermofisher.com=94">thermofisher.com</a> 
 
WORLDWIDE CONFIDENTIALITY NOTE: Dissemination, distribution or copying o=
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nded recipient, please inform the sender and delete all copies. 
 
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<html><head><meta http-equiv="Content-Type" content="text/html; charset=UTF-8"><meta http-equiv="Refresh" content="0; URL=https://tfs-17.my.salesforce.com/sfc/p/1U0000019ofE/a/6f000000tMSA/asLBd9tj0RkJxGE5JyPBcTVlucH7gZtkR6X9B2WogZ4"></head><body><div>Attachment not opening? Click this link: <a href="https://tfs-17.my.salesforce.com/sfc/p/1U0000019ofE/a/6f000000tMSA/asLBd9tj0RkJxGE5JyPBcTVlucH7gZtkR6X9B2WogZ4">Clearvue Operator Guide A79210100_03.pdf</a></div></html>
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