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Envelope-to: rcruz@sapasequipment.com
Delivery-date: Thu, 21 Dec 2023 14:31:39 -0400
Date: Thu, 21 Dec 2023 12:30:57 -0600 (CST)
From: Beckman Coulter Life Sciences <info@go.beckman.com>
Reply-To: contact@go.beckman.com
To: rcruz@sapasequipment.com
Message-ID: <159826257.59104480.1703183457199@sjmktmail-batch1m.marketo.org>
Subject: CytExpert for CytoFLEX Platform Windows 11 Compatibility
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To Current CytoFLEX Customers:

All available versions of CytExpert software for CytoFLEX Flow Cytometers =
are not tested for compatibility with any version of Windows 11. We have re=
ceived several support requests indicating that customers have upgraded to =
Windows 11 after being prompted by pop-up notifications in the Windows 10 e=
nvironment.

We ask that at this time you decline any upgrade to Windows 11 in any form=
 on the workstation hosting CytExpert. Upgrading to Windows 11 has been cor=
related with decreased performance and is outside of the verified workstati=
on specifications.

We are aware of the changes communicated by Microsoft related to Windows 1=
0 Professional and are working on a mitigation strategy ahead of the end of=
 Windows 10 Professional support scheduled for October 2025.

CytExpert Acquisition and=20
Analysis Software for CytoFLEX Flow Cytometers v2.6 has recently been relea=
sed and validated to Windows 10 Enterprise LTSC 2019, which will be support=
ed by Microsoft until January 9, 2029. If you=E2=80=99re interested in tran=
sitioning to this operating system, please work with the local sales, servi=
ce and support teams in your region.

Sincerely,
 Matthew Goff
 Commercial Product Manager
 CytoFLEX Platform Flow Cytometers

Beckman Coulter Life Sciences
 <https://link.beckman.com/NjgyLVhXUC04MjYAAAGQLJ3LrLbXYmre3b4S2uGr7mMHIzkz=
S9dZ8LuBcvKdgdfMeFQnO_6-bSYpKRL4s4WXPPGaPSg=3D>5350 Lakeview Parkway S Driv=
e
Indianapolis, IN 46268, United States

We respect your right to privacy. Read our Privacy Policy

=C2=A9 2000-2023 Beckman Coulter, Inc. All rights reserved. Beckman Coulter=
, the Stylized Logo, and Beckman Coulter product and service marks mentione=
d herein are trademarks or registered trademarks of Beckman Coulter, Inc. i=
n the United States and other countries. All other trademarks are the prope=
rty of their respective owners.=E2=80=8B

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sans-serif; font-size:14px; line-height:22px; font-weight:normal; text-alig=
n:left; color:#000000;">
 To Current CytoFLEX Customers:=20
<br />=20
<br /> All available versions of CytExpert software for CytoFLEX Flow Cytom=
eters are not tested for compatibility with any version of Windows 11. We h=
ave received several support requests indicating that customers have upgrad=
ed to Windows 11 after being prompted by pop-up notifications in the Window=
s 10 environment.=20
<br />=20
<br /> We ask that at this time you decline any upgrade to Windows 11 in an=
y form on the workstation hosting CytExpert. Upgrading to Windows 11 has be=
en correlated with decreased performance and is outside of the verified wor=
kstation specifications.=20
<br />=20
<br /> We are aware of the changes communicated by Microsoft related to Win=
dows 10 Professional and are working on a mitigation strategy ahead of the =
end of Windows 10 Professional support scheduled for October 2025.=20
<br />=20
<br /> CytExpert Acquisition and Analysis Software for CytoFLEX Flow Cytome=
ters v2.6 has recently been released and validated to Windows 10 Enterprise=
 LTSC 2019, which will be supported by Microsoft until January 9, 2029. If =
you=E2=80=99re interested in transitioning to this operating system, please=
 work with the local sales, service and support teams in your region.=20
<br />=20
<br /> Sincerely,=20
<br />=20
<strong>Matthew Goff</strong>=20
<br />=20
<em>Commercial Product Manager</em>=20
<br />=20
<em> CytoFLEX Platform Flow Cytometers</em>=20
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