Da

✏️ Editing: 1705440608.M437272P3512697.aristoteles.x5servers.net,S=24518,W=24906:2,S

Envelope-to: rcruz@sapasequipment.com
Delivery-date: Tue, 16 Jan 2024 17:30:08 -0400
Date: Tue, 16 Jan 2024 21:29:25 +0000 (GMT)
From: KPM Service <service@kpmanalytics.com>
To: "rcruz@sapasequipment.com" <rcruz@sapasequipment.com>
Message-ID: <s9ADE000000000000000000000000000000000000000000000S7DID100iRHislI5Q3CTI6m1H4D_EQ@sfdc.net>
In-Reply-To: <038701da48ad$2729bdc0$757d3940$@sapasequipment.com>
References: <VXQnK000000000000000000000000000000000000000000000S74BXQ0027dV3X2DROGpS87_P62ILQ@sfdc.net>
 <033201da4898$9abc46f0$d034d4d0$@sapasequipment.com>
 <YWFPC000000000000000000000000000000000000000000000S7D6CA00szA94Iz1SdWwOTyuIh8npA@sfdc.net>
 <038701da48ad$2729bdc0$757d3940$@sapasequipment.com>
Subject: Sapas Lab Equipment - Liasys Software Support    [
 ref:!00D6g06P7Vp.!5004V01UHl9D:ref ]
MIME-Version: 1.0
Content-Type: multipart/alternative; 
	boundary="----=_Part_5814_294728175.1705440565908"
X-mail_abuse_inquiries: http://www.salesforce.com/company/abuse.jsp
X-SFDC-TLS-NoRelay: 1
X-SFDC-Binding: 1WrIRBV94myi25uB
X-SFDC-EmailCategory: quickActionEmail
X-SFDC-EntityId: 5004V00001UHl9D
X-SFDC-Interface: internal
X-Spam-Status: No, score=-0.2
X-Spam-Score: -1
X-Spam-Bar: /
X-Ham-Report: Spam detection software, running on the system "aristoteles.x5servers.net",
 has NOT identified this incoming email as spam.  The original
 message has been attached to this so you can view it or label
 similar future email.  If you have any questions, see
 root\@localhost for details.
 Content preview:  Hi Richard, The software version 3.0.0 that I had attached
    is what you need for your system, I just double checked. CASEY THOMSON Sr.
    Application Engineer Mobile: +1 508.948.7244 Office: +1 774.399.0475 Original
    Message From: [rcruz@sapasequipment.com] Sent: 1/16/2024, 1:52 PM To: se
   [...] 
 Content analysis details:   (-0.2 points, 5.0 required)
  pts rule name              description
 ---- ---------------------- --------------------------------------------------
  0.0 URIBL_BLOCKED          ADMINISTRATOR NOTICE: The query to URIBL was
                             blocked.  See
                             http://wiki.apache.org/spamassassin/DnsBlocklists#dnsbl-block
                              for more information.
                             [URIs: salesforce.com]
 -0.0 SPF_PASS               SPF: sender matches SPF record
  0.0 HTML_MESSAGE           BODY: HTML included in message
 -0.1 DKIM_VALID             Message has at least one valid DKIM or DK signature
 -0.1 DKIM_VALID_EF          Message has a valid DKIM or DK signature from
                             envelope-from domain
 -0.1 DKIM_VALID_AU          Message has a valid DKIM or DK signature from
                             author's domain
  0.1 DKIM_SIGNED            Message has a DKIM or DK signature, not necessarily
                             valid
 -0.0 T_SCC_BODY_TEXT_LINE   No description available.
  0.0 KAM_SHORT              Use of a URL Shortener for very short URL
X-Spam-Flag: NO

------=_Part_5814_294728175.1705440565908
Content-Type: text/plain; charset=ISO-8859-1
Content-Transfer-Encoding: 7bit

Hi Richard,
The software version 3.0.0 that I had attached is what you need for your system, I just double checked.

CASEY THOMSON
Sr. Application Engineer
Mobile: +1 508.948.7244
Office: +1 774.399.0475
--------------- Original Message ---------------
From: [rcruz@sapasequipment.com]
Sent: 1/16/2024, 1:52 PM
To: service@kpmanalytics.com
Subject: RE: Sapas Lab Equipment - Liasys Software Support [ ref:!00D6g06P7Vp.!5004V01UHl9D:ref ]

You don't often get email from rcruz@sapasequipment.com.  Learn why this is important

Hello again Casey,

As I have the Liasys 330, would I elect the software noted Liasys 600?

Thanks,

Rich

From: rcruz@sapasequipment.com <rcruz@sapasequipment.com>
Sent: Tuesday, January 16, 2024 11:36 AM
To: 'KPM Service' <service@kpmanalytics.com>
Subject: RE: Sapas Lab Equipment - Liasys Software Support [ ref:!00D6g06P7Vp.!5004V01UHl9D:ref ]

Thanks for your response Casey!

I am leaving my office at this moment but will connect at my return this afternoon.

Thanks once again,

Rich

From: KPM Service <service@kpmanalytics.com>
Sent: Tuesday, January 16, 2024 11:10 AM
To: rcruz@sapasequipment.com
Subject: Sapas Lab Equipment - Liasys Software Support [ ref:!00D6g06P7Vp.!5004V01UHl9D:ref ]

Hi Richard,

I apologize for the delay I wanted to confirm the software before sending, please see attached or go to this site: Updates (senesia.com)

CASEY THOMSON
Sr. Application Engineer
Mobile: +1 508.948.7244
Office: +1 774.399.0475

--------------- Original Message ---------------
From: [rcruz@sapasequipment.com]
Sent: 1/16/2024, 11:25 AM
To: service@kpmanalytics.com
Subject: RE: Sapas Lab Equipment - Liasys Software Support [ ref:!00D6g06P7Vp.!5004V01UHl9D:ref ]

You don't often get email from rcruz@sapasequipment.com.  Learn why this is important

Good morning,

I just wanted to follow up to see if there was any update.

Thanks for your support!

Richard

From: rcruz@sapasequipment.com <rcruz@sapasequipment.com>
Sent: Friday, January 12, 2024 2:11 PM
To: 'KPM Service' <service@kpmanalytics.com>
Subject: RE: Sapas Lab Equipment - Liasys Software Support [ ref:!00D6g06P7Vp.!5004V01UHl9D:ref ]

Hello Mathey( or whom else concerns),

As discussed, please find serial number for our Chemistry Analyzer  AMS Liasys 330: 0904597 ( see pic).

As discussed, we are looking for the software to run our unit.

Again, thanks for your support.

Richard Cruz

Owner

Sapas LLC

713-502-3780

From: KPM Service <service@kpmanalytics.com>
Sent: Thursday, January 11, 2024 4:32 PM
To: rcruz@sapasequipment.com
Subject: Sapas Lab Equipment - Liasys Software Support [ ref:!00D6g06P7Vp.!5004V01UHl9D:ref ]

Hi Richard,

Thanks for speaking with me today, I've set up this case for your request for our AMS team to follow up with you.

They'll need to confirm the serial number of the instrument to authorize the installation.

Please let me know if you have any questions or if there's anything else I can help you with.

Thank you!

Best,

MATTHEW DAMRON
Client Engagement Specialist
Phone: +1 774.737.7712

ref:!00D6g06P7Vp.!5004V01UHl9D:ref

------=_Part_5814_294728175.1705440565908
Content-Type: text/html; charset=ISO-8859-1
Content-Transfer-Encoding: 7bit

<html><div>Hi Richard,</div>
<div>&nbsp;</div>
<div>The software version 3.0.0 that I had attached is what you need for your system, I just double checked.</div>
<div><br><br>CASEY THOMSON <br>Sr. Application Engineer <br>Mobile: +1 508.948.7244 <br>Office: +1 774.399.0475</div>
<div>&nbsp;</div>
<div>&nbsp;</div>
<div>&nbsp;</div>
<div>--------------- Original Message ---------------<br clear="none"><b>From:</b> [rcruz@sapasequipment.com]<br clear="none"><b>Sent:</b> 1/16/2024, 1:52 PM<br clear="none"><b>To:</b> service@kpmanalytics.com<br clear="none"><b>Subject:</b> RE: Sapas Lab Equipment - Liasys Software Support [ ref:!00D6g06P7Vp.!5004V01UHl9D:ref ]<br clear="none"><br clear="none"></div>
<table align="left" border="0" cellspacing="0" cellpadding="0" width="100%" style="cellpadding: 0; border: 0; cellspacing: 0; display: table; width: 100%; table-layout: fixed; border-collapse: seperate; float: none;">
<tbody style="display: block;">
<tr>
<td colspan="1" rowspan="1" valign="middle" width="1px" bgcolor="#A6A6A6" cellpadding="7px 2px 7px 2px" style="padding: 7px 2px 7px 2px; background-color: #a6a6a6; valign: middle;"></td>
<td colspan="1" rowspan="1" valign="middle" width="100%" bgcolor="#EAEAEA" cellpadding="7px 5px 7px 15px" color="#212121" style="width: 100%; background-color: #eaeaea; padding: 7px 5px 7px 15px; font-family: wf_segoe-ui_normal,Segoe UI,Segoe WP,Tahoma,Arial, sans-serif; font-size: 12px; font-weight: normal; color: #212121; text-align: left; word-wrap: break-word;">
<div>You don't often get email from rcruz@sapasequipment.com. <a shape="rect" href="https://aka.ms/LearnAboutSenderIdentification" target="_blank" rel="noopener"> Learn why this is important</a></div>
</td>
<td align="left" colspan="1" rowspan="1" valign="middle" width="75px" bgcolor="#EAEAEA" cellpadding="7px 5px 7px 5px" color="#212121" style="width: 75px; background-color: #eaeaea; padding: 7px 5px 7px 5px; font-family: wf_segoe-ui_normal,Segoe UI,Segoe WP,Tahoma,Arial, sans-serif; font-size: 12px; font-weight: normal; color: #212121; text-align: left; word-wrap: break-word; align: left;"></td>
</tr>
</tbody>
</table>
<div>
<div class="WordSection1">
<p class="MsoNormal"><span style="font-size: 11.0pt; font-family: 'Calibri',sans-serif;">Hello again Casey,&nbsp; </span></p>
<p class="MsoNormal"><span style="font-size: 11.0pt; font-family: 'Calibri',sans-serif;">&nbsp;</span></p>
<p class="MsoNormal"><span style="font-size: 11.0pt; font-family: 'Calibri',sans-serif;">As I have the Liasys 330, would I elect the software noted Liasys 600?&nbsp; </span></p>
<p class="MsoNormal"><span style="font-size: 11.0pt; font-family: 'Calibri',sans-serif;">&nbsp;</span></p>
<p class="MsoNormal"><span style="font-size: 11.0pt; font-family: 'Calibri',sans-serif;">Thanks, </span></p>
<p class="MsoNormal"><span style="font-size: 11.0pt; font-family: 'Calibri',sans-serif;">Rich</span></p>
<p class="MsoNormal"><span style="font-size: 11.0pt; font-family: 'Calibri',sans-serif;">&nbsp;</span></p>
<div>
<div style="border: none; border-top: solid #E1E1E1 1.0pt; padding: 3.0pt 0in 0in 0in;">
<p class="MsoNormal"><b><span style="font-size: 11.0pt; font-family: 'Calibri',sans-serif;">From:</span></b><span style="font-size: 11.0pt; font-family: 'Calibri',sans-serif;"> rcruz@sapasequipment.com &lt;rcruz@sapasequipment.com&gt; <br clear="none"><b>Sent:</b> Tuesday, January 16, 2024 11:36 AM<br clear="none"><b>To:</b> 'KPM Service' &lt;service@kpmanalytics.com&gt;<br clear="none"><b>Subject:</b> RE: Sapas Lab Equipment - Liasys Software Support [ ref:!00D6g06P7Vp.!5004V01UHl9D:ref ]</span></p>
</div>
</div>
<p class="MsoNormal">&nbsp;</p>
<p class="MsoNormal"><span style="font-size: 11.0pt; font-family: 'Calibri',sans-serif;">Thanks for your response Casey!</span></p>
<p class="MsoNormal"><span style="font-size: 11.0pt; font-family: 'Calibri',sans-serif;">&nbsp;</span></p>
<p class="MsoNormal"><span style="font-size: 11.0pt; font-family: 'Calibri',sans-serif;">I am leaving my office at this moment but will connect at my return this afternoon.</span></p>
<p class="MsoNormal"><span style="font-size: 11.0pt; font-family: 'Calibri',sans-serif;">&nbsp;</span></p>
<p class="MsoNormal"><span style="font-size: 11.0pt; font-family: 'Calibri',sans-serif;">Thanks once again,</span></p>
<p class="MsoNormal"><span style="font-size: 11.0pt; font-family: 'Calibri',sans-serif;">&nbsp;</span></p>
<p class="MsoNormal"><span style="font-size: 11.0pt; font-family: 'Calibri',sans-serif;">Rich</span></p>
<p class="MsoNormal"><span style="font-size: 11.0pt; font-family: 'Calibri',sans-serif;">&nbsp;</span></p>
<div style="border: none; border-top: solid #E1E1E1 1.0pt; padding: 3.0pt 0in 0in 0in;">
<p class="MsoNormal"><b><span style="font-size: 11.0pt; font-family: 'Calibri',sans-serif;">From:</span></b><span style="font-size: 11.0pt; font-family: 'Calibri',sans-serif;"> KPM Service &lt;<a shape="rect" href="mailto:service@kpmanalytics.com" target="_blank" rel="noopener">service@kpmanalytics.com</a>&gt; <br clear="none"><b>Sent:</b> Tuesday, January 16, 2024 11:10 AM<br clear="none"><b>To:</b> <a shape="rect" href="mailto:rcruz@sapasequipment.com" target="_blank" rel="noopener">rcruz@sapasequipment.com</a><br clear="none"><b>Subject:</b> Sapas Lab Equipment - Liasys Software Support [ ref:!00D6g06P7Vp.!5004V01UHl9D:ref ]</span></p>
</div>
<p class="MsoNormal">&nbsp;</p>
<div>
<p class="MsoNormal">Hi Richard,</p>
</div>
<div>
<p class="MsoNormal">&nbsp;</p>
</div>
<div>
<p class="MsoNormal">I apologize for the delay I wanted to confirm the software before sending, please see attached or go to this site: <a shape="rect" href="https://senesia.com/updates/" target="_blank" rel="noopener">Updates (senesia.com)</a>&nbsp;</p>
</div>
<div>
<p class="MsoNormal"><br clear="none"><br clear="none">CASEY THOMSON <br clear="none">Sr. Application Engineer <br clear="none">Mobile: +1 508.948.7244 <br clear="none">Office: +1 774.399.0475</p>
</div>
<div>
<p class="MsoNormal">&nbsp;</p>
</div>
<div>
<p class="MsoNormal">&nbsp;</p>
</div>
<div>
<p class="MsoNormal">&nbsp;</p>
</div>
<div>
<p class="MsoNormal" style="margin-bottom: 12.0pt;">--------------- Original Message ---------------<br clear="none"><b>From:</b> [rcruz@sapasequipment.com]<br clear="none"><b>Sent:</b> 1/16/2024, 11:25 AM<br clear="none"><b>To:</b> <a shape="rect" href="mailto:service@kpmanalytics.com" target="_blank" rel="noopener">service@kpmanalytics.com</a><br clear="none"><b>Subject:</b> RE: Sapas Lab Equipment - Liasys Software Support [ ref:!00D6g06P7Vp.!5004V01UHl9D:ref ]</p>
</div>
<table align="left" class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width: 100.0%; cellpadding: 0; cellspacing: 0; display: table; border-collapse: seperate; float: none;">
<tbody>
<tr>
<td colspan="1" rowspan="1" style="background: #A6A6A6; padding: 5.25pt 1.5pt 5.25pt 1.5pt; valign: middle;"></td>
<td colspan="1" rowspan="1" width="100%" style="width: 100.0%; background: #EAEAEA; padding: 5.25pt 3.75pt 5.25pt 11.25pt;">
<div>
<p class="MsoNormal" style="mso-element: frame; mso-element-frame-hspace: 2.25pt; mso-element-wrap: around; mso-element-anchor-vertical: paragraph; mso-element-anchor-horizontal: column; mso-height-rule: exactly;"><span style="font-size: 9.0pt; font-family: 'Segoe UI',sans-serif; color: #212121;">You don't often get email from <a shape="rect" href="mailto:rcruz@sapasequipment.com" target="_blank" rel="noopener">rcruz@sapasequipment.com</a>. <a shape="rect" href="https://aka.ms/LearnAboutSenderIdentification" target="_blank" rel="noopener"> Learn why this is important</a></span></p>
</div>
</td>
<td colspan="1" rowspan="1" width="75" style="width: 56.25pt; background: #EAEAEA; padding: 5.25pt 3.75pt 5.25pt 3.75pt; align: left;"></td>
</tr>
</tbody>
</table>
<div>
<div>
<p class="MsoNormal" style="mso-margin-top-alt: auto; mso-margin-bottom-alt: auto;"><span style="font-size: 11.0pt; font-family: 'Calibri',sans-serif;">Good morning,&nbsp; </span></p>
<p class="MsoNormal" style="mso-margin-top-alt: auto; mso-margin-bottom-alt: auto;"><span style="font-size: 11.0pt; font-family: 'Calibri',sans-serif;">&nbsp;</span></p>
<p class="MsoNormal" style="mso-margin-top-alt: auto; mso-margin-bottom-alt: auto;"><span style="font-size: 11.0pt; font-family: 'Calibri',sans-serif;">I just wanted to follow up to see if there was any update. </span></p>
<p class="MsoNormal" style="mso-margin-top-alt: auto; mso-margin-bottom-alt: auto;"><span style="font-size: 11.0pt; font-family: 'Calibri',sans-serif;">&nbsp;</span></p>
<p class="MsoNormal" style="mso-margin-top-alt: auto; mso-margin-bottom-alt: auto;"><span style="font-size: 11.0pt; font-family: 'Calibri',sans-serif;">Thanks for your support!</span></p>
<p class="MsoNormal" style="mso-margin-top-alt: auto; mso-margin-bottom-alt: auto;"><span style="font-size: 11.0pt; font-family: 'Calibri',sans-serif;">&nbsp;</span></p>
<p class="MsoNormal" style="mso-margin-top-alt: auto; mso-margin-bottom-alt: auto;"><span style="font-size: 11.0pt; font-family: 'Calibri',sans-serif;">Richard</span></p>
<p class="MsoNormal" style="mso-margin-top-alt: auto; mso-margin-bottom-alt: auto;"><span style="font-size: 11.0pt; font-family: 'Calibri',sans-serif;">&nbsp;</span></p>
<div>
<div style="border: none; border-top: solid #E1E1E1 1.0pt; padding: 3.0pt 0in 0in 0in;">
<p class="MsoNormal" style="mso-margin-top-alt: auto; mso-margin-bottom-alt: auto;"><b><span style="font-size: 11.0pt; font-family: 'Calibri',sans-serif;">From:</span></b><span style="font-size: 11.0pt; font-family: 'Calibri',sans-serif;"> <a shape="rect" href="mailto:rcruz@sapasequipment.com" target="_blank" rel="noopener">rcruz@sapasequipment.com</a> &lt;<a shape="rect" href="mailto:rcruz@sapasequipment.com" target="_blank" rel="noopener">rcruz@sapasequipment.com</a>&gt; <br clear="none"><b>Sent:</b> Friday, January 12, 2024 2:11 PM<br clear="none"><b>To:</b> 'KPM Service' &lt;<a shape="rect" href="mailto:service@kpmanalytics.com" target="_blank" rel="noopener">service@kpmanalytics.com</a>&gt;<br clear="none"><b>Subject:</b> RE: Sapas Lab Equipment - Liasys Software Support [ ref:!00D6g06P7Vp.!5004V01UHl9D:ref ]</span></p>
</div>
</div>
<p class="MsoNormal" style="mso-margin-top-alt: auto; mso-margin-bottom-alt: auto;">&nbsp;</p>
<p class="MsoNormal" style="mso-margin-top-alt: auto; mso-margin-bottom-alt: auto;"><span style="font-size: 11.0pt; font-family: 'Calibri',sans-serif;">Hello Mathey( or whom else concerns),</span></p>
<p class="MsoNormal" style="mso-margin-top-alt: auto; mso-margin-bottom-alt: auto;"><span style="font-size: 11.0pt; font-family: 'Calibri',sans-serif;">&nbsp;</span></p>
<p class="MsoNormal" style="mso-margin-top-alt: auto; mso-margin-bottom-alt: auto;"><span style="font-size: 11.0pt; font-family: 'Calibri',sans-serif;">As discussed, please find serial number for our Chemistry Analyzer&nbsp; AMS Liasys 330: <span style="background: yellow; mso-highlight: yellow;">0904597</span> ( see pic).&nbsp;&nbsp; </span></p>
<p class="MsoNormal" style="mso-margin-top-alt: auto; mso-margin-bottom-alt: auto;"><span style="font-size: 11.0pt; font-family: 'Calibri',sans-serif;">&nbsp;</span></p>
<p class="MsoNormal" style="mso-margin-top-alt: auto; mso-margin-bottom-alt: auto;"><span style="font-size: 11.0pt; font-family: 'Calibri',sans-serif;">As discussed, we are looking for the software to run our unit.&nbsp; </span></p>
<p class="MsoNormal" style="mso-margin-top-alt: auto; mso-margin-bottom-alt: auto;"><span style="font-size: 11.0pt; font-family: 'Calibri',sans-serif;">&nbsp;</span></p>
<p class="MsoNormal" style="mso-margin-top-alt: auto; mso-margin-bottom-alt: auto;"><span style="font-size: 11.0pt; font-family: 'Calibri',sans-serif;">Again, thanks for your support. </span></p>
<p class="MsoNormal" style="mso-margin-top-alt: auto; mso-margin-bottom-alt: auto;"><span style="font-size: 11.0pt; font-family: 'Calibri',sans-serif;">&nbsp;</span></p>
<p class="MsoNormal" style="mso-margin-top-alt: auto; mso-margin-bottom-alt: auto;"><span style="font-size: 11.0pt; font-family: 'Calibri',sans-serif;">Richard Cruz</span></p>
<p class="MsoNormal" style="mso-margin-top-alt: auto; mso-margin-bottom-alt: auto;"><span style="font-size: 11.0pt; font-family: 'Calibri',sans-serif;">Owner</span></p>
<p class="MsoNormal" style="mso-margin-top-alt: auto; mso-margin-bottom-alt: auto;"><span style="font-size: 11.0pt; font-family: 'Calibri',sans-serif;">Sapas LLC</span></p>
<p class="MsoNormal" style="mso-margin-top-alt: auto; mso-margin-bottom-alt: auto;"><span style="font-size: 11.0pt; font-family: 'Calibri',sans-serif;">713-502-3780</span></p>
<p class="MsoNormal" style="mso-margin-top-alt: auto; mso-margin-bottom-alt: auto;"><span style="font-size: 11.0pt; font-family: 'Calibri',sans-serif;">&nbsp;</span></p>
<p class="MsoNormal" style="mso-margin-top-alt: auto; mso-margin-bottom-alt: auto;"><span style="font-size: 11.0pt; font-family: 'Calibri',sans-serif;">&nbsp;</span></p>
<p class="MsoNormal" style="mso-margin-top-alt: auto; mso-margin-bottom-alt: auto;"><span style="font-size: 11.0pt; font-family: 'Calibri',sans-serif;">&nbsp;</span></p>
<div style="border: none; border-top: solid #E1E1E1 1.0pt; padding: 3.0pt 0in 0in 0in;">
<p class="MsoNormal" style="mso-margin-top-alt: auto; mso-margin-bottom-alt: auto;"><b><span style="font-size: 11.0pt; font-family: 'Calibri',sans-serif;">From:</span></b><span style="font-size: 11.0pt; font-family: 'Calibri',sans-serif;"> KPM Service &lt;<a shape="rect" href="mailto:service@kpmanalytics.com" target="_blank" rel="noopener">service@kpmanalytics.com</a>&gt; <br clear="none"><b>Sent:</b> Thursday, January 11, 2024 4:32 PM<br clear="none"><b>To:</b> <a shape="rect" href="mailto:rcruz@sapasequipment.com" target="_blank" rel="noopener">rcruz@sapasequipment.com</a><br clear="none"><b>Subject:</b> Sapas Lab Equipment - Liasys Software Support [ ref:!00D6g06P7Vp.!5004V01UHl9D:ref ]</span></p>
</div>
<p class="MsoNormal" style="mso-margin-top-alt: auto; mso-margin-bottom-alt: auto;">&nbsp;</p>
<div>
<p class="MsoNormal" style="mso-margin-top-alt: auto; mso-margin-bottom-alt: auto;">Hi Richard,</p>
</div>
<div>
<p class="MsoNormal" style="mso-margin-top-alt: auto; mso-margin-bottom-alt: auto;">&nbsp;</p>
</div>
<div>
<p class="MsoNormal" style="mso-margin-top-alt: auto; mso-margin-bottom-alt: auto;">Thanks for speaking with me today, I've set up this case for your request for our AMS team to follow up with you.</p>
</div>
<div>
<p class="MsoNormal" style="mso-margin-top-alt: auto; mso-margin-bottom-alt: auto;">They'll need to confirm the serial number of the instrument to authorize the installation.&nbsp;</p>
</div>
<div>
<p class="MsoNormal" style="mso-margin-top-alt: auto; mso-margin-bottom-alt: auto;">&nbsp;</p>
</div>
<div>
<p class="MsoNormal" style="mso-margin-top-alt: auto; mso-margin-bottom-alt: auto;">Please let me know if you have any questions or if there's anything else I can help you with.</p>
</div>
<div>
<p class="MsoNormal" style="mso-margin-top-alt: auto; mso-margin-bottom-alt: auto;">Thank you!</p>
</div>
<div>
<p class="MsoNormal" style="mso-margin-top-alt: auto; mso-margin-bottom-alt: auto;"><br clear="none">Best, <br clear="none"><br clear="none">MATTHEW DAMRON <br clear="none">Client Engagement Specialist <br clear="none">Phone: +1 774.737.7712</p>
</div>
<p class="MsoNormal" style="mso-margin-top-alt: auto; mso-margin-bottom-alt: auto;"><img id="_x0000_i1026" border="0" width="1" height="1" style="width: .0138in; height: .0138in;" src="https://kpmanalytics.my.salesforce.com/servlet/servlet.ImageServer?oid=00D6g000006P7Vp&amp;esid=0184V00001GAnne&amp;from=int"><br clear="none"><br clear="none">ref:!00D6g06P7Vp.!5004V01UHl9D:ref</p>
</div>
</div>
<p class="MsoNormal" style="margin-bottom: 12.0pt;"><img id="_x0000_i1025" border="0" width="1" height="1" style="width: .0138in; height: .0138in;" src="https://kpmanalytics.my.salesforce.com/servlet/servlet.ImageServer?oid=00D6g000006P7Vp&amp;esid=0184V00001GAt3v&amp;from=int"></p>
</div>
</div><img src="https://kpmanalytics.my.salesforce.com/servlet/servlet.ImageServer?oid=00D6g000006P7Vp&esid=0184V00001GAtUw&from=ext"><br><br></html>
------=_Part_5814_294728175.1705440565908--

📁 Sid Gifari File Manager