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✏️ Editing: 1708405296.M463276P1952744.aristoteles.x5servers.net,S=29461,W=30145:2,S

Envelope-to: rcruz@sapasequipment.com
Delivery-date: Tue, 20 Feb 2024 01:01:36 -0400
Date: Mon, 19 Feb 2024 23:00:52 -0600 (CST)
From: FedEx Claims Cargo <ClaimsUpdates@fedex.com>
Reply-To: noreply@fedex.com
To: rcruz@sapasequipment.com
Message-ID: <406639357.6321901708405252514.JavaMail.nds@pje44095.sac.fedex.com>
Subject: Claim Resolution Update: Our Sincere Apologies for the Delay.
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ft" valign=3D"top">Date: February 19, 2024</td>
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<th style=3D"font-size: 14px; font-weight: 450; font-weight: bold; font-fam=
ily: Roboto, Arial, Helvetica, sans-serif; color: #333333; text-decoration:=
 none; border-bottom: 1px solid #bbb; padding-right:15px; padding-top:15px;=
 padding-bottom:15px;" width=3D"120" align=3D"left" valign=3D"top">CASE #</=
th>
<td style=3D"font-size: 16px; font-weight: 300; font-family: Roboto, Arial,=
 Helvetica, sans-serif; color: #333333; text-decoration: none; border-botto=
m: 1px solid #bbb; padding-right:15px; padding-top:15px; padding-bottom:15p=
x;" width=3D"120" align=3D"left" valign=3D"top">C-138579099</td>
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<tr>
<th style=3D"font-size: 14px; font-weight: 450; font-weight: bold; font-fam=
ily: Roboto, Arial, Helvetica, sans-serif; color: #333333; text-decoration:=
 none; border-bottom: 1px solid #bbb; padding-right:15px; padding-top:15px;=
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 / PRO #</th>
<td style=3D"font-size: 16px; font-weight: 300; font-family: Roboto, Arial,=
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m: 1px solid #bbb; padding-right:15px; padding-top:15px; padding-bottom:15p=
x;" width=3D"120" align=3D"left" valign=3D"top">788417764633</td>
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<tr/>
<tr>
<th style=3D"font-size: 14px; font-weight: 450; font-weight: bold; font-fam=
ily: Roboto, Arial, Helvetica, sans-serif; color: #333333; text-decoration:=
 none; border-bottom: 1px solid #bbb; padding-right:15px; padding-top:15px;=
 padding-bottom:15px;" width=3D"120" align=3D"left" valign=3D"top">SHIP / R=
ECEIVED DATE</th>
<td style=3D"font-size: 16px; font-weight: 300; font-family: Roboto, Arial,=
 Helvetica, sans-serif; color: #333333; text-decoration: none; border-botto=
m: 1px solid #bbb; padding-right:15px; padding-top:15px; padding-bottom:15p=
x;" width=3D"120" align=3D"left" valign=3D"top">02/10/2024</td>
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<tr/>
<tr>
<th style=3D"font-size: 14px; font-weight: 450; font-weight: bold; font-fam=
ily: Roboto, Arial, Helvetica, sans-serif; color: #333333; text-decoration:=
 none; border-bottom: 1px solid #bbb; padding-right:15px; padding-top:15px;=
 padding-bottom:15px;" width=3D"120" align=3D"left" valign=3D"top">CLAIM AM=
OUNT</th>
<td style=3D"font-size: 16px; font-weight: 300; font-family: Roboto, Arial,=
 Helvetica, sans-serif; color: #333333; text-decoration: none; border-botto=
m: 1px solid #bbb; padding-right:15px; padding-top:15px; padding-bottom:15p=
x;" width=3D"120" align=3D"left" valign=3D"top">$900.00</td>
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<tr/>
<tr/>
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<table border=3D"0" cellspacing=3D"0" cellpadding=3D"0" class=3D"mobile" wi=
dth=3D"100%">
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<td style=3D"line-height:0px; font-size:0px;" class=3D"mobile" height=3D"15=
" width=3D"600px" align=3D"top">
<img style=3D"line-height:0px; font-size:0px; display:block;" height=3D"1" =
width=3D"1" border=3D"0" src=3D"https://www.fedex.com/content/dam/fedex-com=
/ens/spacer.gif"/>
</td>
</tr>
</table>
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<table border=3D"0" cellspacing=3D"0" cellpadding=3D"0" class=3D"mobile" wi=
dth=3D"640">
<tr>
<td style=3D"line-height:0px; font-size:0px;" width=3D"20" valign=3D"top">
<img style=3D"line-height:0px; font-size:0px; display:block;" height=3D"1" =
width=3D"1" border=3D"0" src=3D"https://www.fedex.com/content/dam/fedex-com=
/ens/spacer.gif"/>
</td>
<td align=3D"left" valign=3D"top">
<table border=3D"0" cellspacing=3D"0" cellpadding=3D"0" class=3D"mobile" wi=
dth=3D"600">
<tr>
<td style=3D"line-height:0px; font-size:0px;" height=3D"25" align=3D"left" =
valign=3D"top">
<img style=3D"line-height:0px; font-size:0px; display:block;" height=3D"25"=
 width=3D"1" border=3D"0" src=3D"https://www.fedex.com/content/dam/fedex-co=
m/ens/spacer.gif"/>
</td>
</tr>
<tr>
<td style=3D"font-size: 16px; font-weight: 300; font-family: Roboto, Arial,=
 Helvetica, sans-serif; color: #333333; text-decoration: none;" align=3D"le=
ft" valign=3D"top"><p style=3D"line-height: 25.0px; letter-spacing: -0.1px;=
">Hello FedEx Customer,<br></p><p style=3D"line-height: 25.0px; letter-spac=
ing: -0.1px;">We are reaching out to you regarding the status of your claim=
. Unfortunately, your claim resolution has experienced a delay. We understa=
nd the importance of swift resolution and sincerely apologize for any incon=
venience the delay may have caused you.<br></p><p style=3D"line-height: 25.=
0px; letter-spacing: -0.1px;">At FedEx, we=E2=80=99re committed to providin=
g you with the best service and always try our best to quickly address your=
 concerns.<br></p><p style=3D"line-height: 25.0px; letter-spacing: -0.1px;"=
>We are working diligently to resolve your claim as quickly as possible. We=
 will keep you updated on our progress and are committed to ensuring you ar=
e happy with our service.<br></p><p style=3D"color: rgb(51,51,51);">If you =
have any questions or need additional support, please visit <a data-analyti=
cs=3D"EC(Column number)|Link Text" href=3D"https://www.fedex.com/en-us/cust=
omer-support/claims.html" target=3D"_blank" style=3D"color: rgb(51,51,51);"=
>online resources</a>.<br></p><p style=3D"line-height: 25.0px; letter-spaci=
ng: -0.1px;">Sincerely,<br>Fedex Cargo Claims.</p></td>
</tr>
</table>
</td>
<td style=3D"line-height:0px; font-size:0px;" class=3D"hideonmobile" width=
=3D"27" align=3D"left" valign=3D"top">
<img style=3D"line-height:0px; font-size:0px; display:block;" height=3D"1" =
width=3D"1" border=3D"0" src=3D"https://www.fedex.com/content/dam/fedex-com=
/ens/spacer.gif"/>
</td>
</tr>
</table>
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<table border=3D"0" cellspacing=3D"0" cellpadding=3D"0" class=3D"mobile" wi=
dth=3D"640" align=3D"center">
<tr>
<td align=3D"center" valign=3D"top">
<table style=3D"border-top:1px solid #DDD;" border=3D"0" cellspacing=3D"0" =
cellpadding=3D"0" class=3D"mobile" width=3D"600">
<tr>
<td style=3D"line-height:0px; font-size:0px;" height=3D"25" align=3D"left" =
valign=3D"top">
<img style=3D"line-height:0px; font-size:0px; display:block;" height=3D"25"=
 width=3D"1" border=3D"0" src=3D"https://www.fedex.com/content/dam/fedex-co=
m/ens/spacer.gif"/>
</td>
</tr>
<tr>
<td style=3D"font-family: Roboto, Arial, Helvetica, sans-serif; font-size: =
14px; line-height: 22px; font-weight: 300; color: #333;" align=3D"left" val=
ign=3D"top">
<img border=3D"0" style=3D"display:inline-block" alt=3D"email" height=3D"11=
" width=3D"15" src=3D"https://www.fedex.com/content/dam/fedex-com/ens/envel=
ope_icon.jpg"/>
=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09&nbsp;
=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=
=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=
=09=09=09=09&copy;2024 FedEx. The content of this message is protected by c=
opyright and trademark laws under U.S. and international law.<br><br>You ar=
e receiving this email because you have requested claims status notificatio=
ns. To change your email preferences, <a title=3D"click here" href=3D"https=
://www.fedex.com/apps/onlineclaims/?locale=3Den_US&screen=3Dpreference" tar=
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<br/>Review our <a xmlns=3D"" href=3D"http://www.fedex.com/us/security/inde=
x.html">privacy policy</a>. All rights reserved.
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valign=3D"top">
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 width=3D"1" border=3D"0" src=3D"https://www.fedex.com/content/dam/fedex-co=
m/ens/spacer.gif"/>
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8px; line-height: 22px; font-weight: 300; color: #333;" align=3D"left" vali=
gn=3D"top">ID ENS 2520</td>
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<img style=3D"line-height:0px; font-size:0px; display:block;" height=3D"1" =
width=3D"1" border=3D"0" src=3D"https://www.fedex.com/content/dam/fedex-com=
/ens/spacer.gif"/>
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                                                =20
 =20
=09=09=09=09=09=09=09
                            </td>
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