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Envelope-to: rcruz@sapasequipment.com
Delivery-date: Tue, 26 Mar 2024 15:59:25 -0400
From: Joey Redovich <JRedovich@seal-us.com>
To: "rcruz@sapasequipment.com" <rcruz@sapasequipment.com>
CC: Diane Villanueva <DVillanueva@seal-us.com>
Subject: RE: Software to run our AA3 Analytical system 
Thread-Topic: Software to run our AA3 Analytical system 
Thread-Index: Adp+/4TCTF+VzyqxT+yG0lbyVDD5lAAADw3QAC3BIFAAAEd1gAAABQUA
Date: Tue, 26 Mar 2024 19:58:40 +0000
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 Content preview: Sure - please call our main line at 262-241-7900. Ask for
 me. Best regards, Joey Redovich SEAL Analytical | Technical Sales & Product
 Manager 6501 West Donges Bay Road, Mequon, WI 53092 Office: 262.241.7900
 x217 | Tech Support: 262.241.5772 jredovich@seal-us.com<mailto:jredov [...]
 
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Sure - please call our main line at 262-241-7900.  Ask for me.

Best regards,

Joey Redovich
SEAL Analytical | Technical Sales & Product Manager
6501 West Donges Bay Road, Mequon, WI 53092
Office: 262.241.7900 x217 | Tech Support: 262.241.5772
jredovich@seal-us.com<mailto:jredovich@seal-us.com> | www.seal-analytical.c=
om<http://www.seal-analytical.com/>

From: rcruz@sapasequipment.com <rcruz@sapasequipment.com>
Sent: Tuesday, March 26, 2024 2:58 PM
To: Joey Redovich <JRedovich@seal-us.com>
Cc: Diane Villanueva <DVillanueva@seal-us.com>
Subject: RE: Software to run our AA3 Analytical system

Hi Joey

Can you speak now?

From: Joey Redovich <JRedovich@seal-us.com<mailto:JRedovich@seal-us.com>>
Sent: Tuesday, March 26, 2024 2:53 PM
To: rcruz@sapasequipment.com<mailto:rcruz@sapasequipment.com>
Cc: Diane Villanueva <DVillanueva@seal-us.com<mailto:DVillanueva@seal-us.co=
m>>
Subject: RE: Software to run our AA3 Analytical system

Hi Richard,

I apologize that it took an extra day for this to get to me, but this is no=
t as simple as we send a software key to you to get up and running.

What does your schedule look like this week?  Would you have time for a qui=
ck phone call to discuss the options going forward?

Best regards,

From: rcruz@sapasequipment.com<mailto:rcruz@sapasequipment.com> <rcruz@sapa=
sequipment.com<mailto:rcruz@sapasequipment.com>>
Sent: Monday, March 25, 2024 4:59 PM
To: Tech Support <techsupport@seal-us.com<mailto:techsupport@seal-us.com>>
Subject: Software to run our AA3 Analytical system

Hello Tech Support/Meg

Thanks for taking my call earlier today.  As discussed, I own the following=
 AA3 and am needing the software to run as we apparently we lost during tra=
nsport.  I don't necessarily need the latest version but rather any version=
 that will operate my equipment.

Thanks for your support and look forwards to hearing from you,

Richard Curz
Sapas LLC
5602 Verona Ridge Dr
Fulshear TX 77441
713-502-3780

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Sure &#8211; please call our main line at 262-241-7900.&=
nbsp; Ask for me.<o:p></o:p>
<o:p>&nbsp;</o:p>
<div>
Best regards,
<o:p></o:p>
<o:p>&nbsp;</o:p>
Joey Redovich<o:p></o:p>
SEAL Analytical
|
Technical Sales &amp; Product Manager&nbsp;<o:p>=
</o:p>
6501 West Donges Bay Road, Mequon, WI 53=
092<o:p></o:p>
Office: 262.241.7900 x217 | Tech Support=
: 262.241.5772
<o:p></o:p>
<a href=3D"mailto:jredovich@seal-us.=
com">jredovich@seal-us.com</a>
|
<a href=3D"http://www.seal-analytical.com/">w=
ww.seal-analytical.com</a><o:p></o:p>
</div>
<o:p>&nbsp;</o:p>
<div>
<div style=3D"border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in =
0in 0in">
From:</=
b> rcruz@sapasequipment.com &lt;rcruz@sa=
pasequipment.com&gt;
 
Sent: Tuesday, March 26, 2024 2:58 PM 
To: Joey Redovich &lt;JRedovich@seal-us.com&gt; 
Cc: Diane Villanueva &lt;DVillanueva@seal-us.com&gt; 
Subject: RE: Software to run our AA3 Analytical system <o:p></o:p></=
span>
</div>
</div>
<o:p>&nbsp;</o:p>
Hi Joey<o:p></o:p>
<o:p>&nbsp;</o:p>
Can you speak now?&nbsp; <o:p></o:p>
<o:p>&nbsp;</o:p>
<div>
<div style=3D"border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in =
0in 0in">
From:</=
b> Joey Redovich &lt;<a href=3D"mailto:J=
Redovich@seal-us.com">JRedovich@seal-us.com</a>&gt;
 
Sent: Tuesday, March 26, 2024 2:53 PM 
To: <a href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment=
.com</a> 
Cc: Diane Villanueva &lt;<a href=3D"mailto:DVillanueva@seal-us.com">=
DVillanueva@seal-us.com</a>&gt; 
Subject: RE: Software to run our AA3 Analytical system <o:p></o:p></=
span>
</div>
</div>
<o:p>&nbsp;</o:p>
Hi Richard,<o:p></o:p>
<o:p>&nbsp;</o:p>
I apologize that it took an extra day for this to get to=
 me, but this is not as simple as we send a software key to you to get up a=
nd running.<o:p></o:p>
<o:p>&nbsp;</o:p>
What does your schedule look like this week?&nbsp; Would=
 you have time for a quick phone call to discuss the options going forward?=
<o:p></o:p>
<o:p>&nbsp;</o:p>
<div>
Best regards,
<o:p></o:p>
<o:p>&nbsp;</o:p>
Joey Redovich<o:p></o:p>
SEAL Analytical
|
Technical Sales &amp; Product Manager&nbsp;<o:p>=
</o:p>
6501 West Donges Bay Road, Mequon, WI 53=
092<o:p></o:p>
Office: 262.241.7900 x217 | Tech Support=
: 262.241.5772
<o:p></o:p>
<a href=3D"mailto:jredovich@seal-us.=
com">jredovich@seal-us.com</a>
|
<a href=3D"http://www.seal-analytical.com/">w=
ww.seal-analytical.com</a><o:p></o:p>
</div>
<o:p>&nbsp;</o:p>
<div>
<div style=3D"border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in =
0in 0in">
From:</=
b>
<a href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a> &l=
t;<a href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a>&=
gt;
 
Sent: Monday, March 25, 2024 4:59 PM 
To: Tech Support &lt;<a href=3D"mailto:techsupport@seal-us.com">tech=
support@seal-us.com</a>&gt; 
Subject: Software to run our AA3 Analytical system <o:p></o:p></span=
>
</div>
</div>
<o:p>&nbsp;</o:p>
Hello Tech Support/Meg<o:p></o:p>
<o:p>&nbsp;</o:p>
Thanks for taking my call earlier today.&nbsp; As di=
scussed, I own the following AA3 and am needing the software to run as we a=
pparently we lost during transport.&nbsp; I don&#8217;t necessarily need th=
e latest version but rather any version that will
 operate my equipment.&nbsp; <o:p></o:p>
<o:p>&nbsp;</o:p>
Thanks for your support and look forwards to hearing=
 from you,<o:p></o:p>
<o:p>&nbsp;</o:p>
Richard Curz<o:p></o:p>
Sapas LLC<o:p></o:p>
5602 Verona Ridge Dr<o:p></o:p>
Fulshear TX 77441<o:p></o:p>
713-502-3780<o:p></o:p>
</div>
</body>
</html>

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