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Envelope-to: rcruz@sapasequipment.com
Delivery-date: Wed, 17 Apr 2024 20:14:44 -0400
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From: nina white <ninaw4570@yahoo.com>
Mime-Version: 1.0 (1.0)
Subject: Re: Charge 
Date: Wed, 17 Apr 2024 19:13:48 -0500
Message-Id: <BABEA28C-8489-4E03-91CF-79D6DED698CE@yahoo.com>
References: <017401da9109$47108890$d53199b0$@sapasequipment.com>
In-Reply-To: <017401da9109$47108890$d53199b0$@sapasequipment.com>
To: rcruz@sapasequipment.com
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<html><head><meta http-equiv=3D"content-type" content=3D"text/html; charset=3D=
utf-8"></head><body dir=3D"auto">I have to file an overcharge claim&nbsp;<br=
 id=3D"lineBreakAtBeginningOfSignature"><div dir=3D"ltr">Nina White&nbsp;</d=
iv><div dir=3D"ltr"><br><blockquote type=3D"cite">On Apr 17, 2024, at 3:53=E2=
=80=AFPM, rcruz@sapasequipment.com wrote:<br><br></blockquote></div><blockqu=
ote type=3D"cite"><div dir=3D"ltr">=EF=BB=BF<meta http-equiv=3D"Content-Type=
" content=3D"text/html; charset=3Dutf-8"><meta name=3D"Generator" content=3D=
"Microsoft Word 15 (filtered medium)"><style>@font-face { font-family: "Cambria Math"; }
@font-face { font-family: Calibri; }
@font-face { font-family: Aptos; }
p.MsoNormal, li.MsoNormal, div.MsoNormal { margin: 0in; font-size: 11pt; fon=
t-family: Calibri, sans-serif; }
a:link, span.MsoHyperlink { color: rgb(5, 99, 193); text-decoration: underli=
ne; }
span.EmailStyle21 { font-family: Calibri, sans-serif; color: windowtext; }
.MsoChpDefault { font-size: 10pt; }
@page WordSection1 { size: 8.5in 11in; margin: 1in; }
div.WordSection1 { page: WordSection1; }</style><div class=3D"WordSection1"><p class=3D"Ms=
oNormal">Hi Nina,&nbsp; <o:p></o:p></p><p class=3D"MsoNormal"><o:p>&nbsp;</o=
:p></p><p class=3D"MsoNormal">I have yet to see the credit/refund for&nbsp; $=
197.70 as we discussed.<o:p></o:p></p><p class=3D"MsoNormal"><o:p>&nbsp;</o:=
p></p><p class=3D"MsoNormal">Can you please confirm?&nbsp; <o:p></o:p></p><p=
 class=3D"MsoNormal"><o:p>&nbsp;</o:p></p><p class=3D"MsoNormal">Thank you,<=
o:p></o:p></p><p class=3D"MsoNormal">Richard<o:p></o:p></p><p class=3D"MsoNo=
rmal"> <o:p></o:p></p><p class=3D"MsoNormal">&nbsp;<span lang=3D"ES-MX" styl=
e=3D"font-size:10.0pt;font-family:&quot;Arial&quot;,sans-serif">Richard Cruz=
<o:p></o:p></span></p><p class=3D"MsoNormal"><span lang=3D"ES-MX" style=3D"f=
ont-size:10.0pt;font-family:&quot;Arial&quot;,sans-serif">Owner<o:p></o:p></=
span></p><p class=3D"MsoNormal"><span lang=3D"ES-MX" style=3D"font-size:10.0=
pt;font-family:&quot;Arial&quot;,sans-serif"><o:p>&nbsp;</o:p></span></p><p c=
lass=3D"MsoNormal"><span style=3D"font-size:10.0pt"><div>&lt;image001.gif&gt=
;</div></span><span lang=3D"ES-MX" style=3D"font-size:10.0pt;font-family:&qu=
ot;Arial&quot;,sans-serif">&nbsp; 713-502-3780<o:p></o:p></span></p><p class=
=3D"MsoNormal"><span style=3D"font-size:10.0pt;font-family:&quot;Arial&quot;=
,sans-serif"><div>&lt;image002.gif&gt;</div></span><span lang=3D"ES-MX" styl=
e=3D"font-size:10.0pt;font-family:&quot;Arial&quot;,sans-serif">&nbsp; </spa=
n><a href=3D"mailto:amora@sapasequipment.com"><span lang=3D"ES-MX" style=3D"=
font-size:10.0pt;font-family:&quot;Arial&quot;,sans-serif">rcruz@sapasequipm=
ent.com</span></a><span lang=3D"ES-MX" style=3D"font-size:10.0pt;font-family=
:&quot;Arial&quot;,sans-serif"><o:p></o:p></span></p><p class=3D"MsoNormal">=
<div>&lt;image003.gif&gt;</div><span style=3D"font-size:10.0pt;font-family:&=
quot;Arial&quot;,sans-serif">&nbsp; </span><a href=3D"http://www.sapasequipm=
ent.com"><span style=3D"font-size:10.0pt;font-family:&quot;Arial&quot;,sans-=
serif">www.sapasequipment.com</span></a><o:p></o:p></p><p class=3D"MsoNormal=
"><span style=3D"font-size:10.0pt;font-family:&quot;Arial&quot;,sans-serif">=
<o:p>&nbsp;</o:p></span></p><p class=3D"MsoNormal"><span style=3D"font-size:=
10.0pt;font-family:&quot;Arial&quot;,sans-serif"><div>&lt;image004.png&gt;</=
div></span><span style=3D"font-size:10.0pt;font-family:&quot;Arial&quot;,san=
s-serif"><o:p></o:p></span></p><p class=3D"MsoNormal"><o:p>&nbsp;</o:p></p><=
p class=3D"MsoNormal"> <o:p></o:p></p><p class=3D"MsoNormal"><o:p>&nbsp;</o:=
p></p><div><div style=3D"border:none;border-top:solid #E1E1E1 1.0pt;padding:=
3.0pt 0in 0in 0in"><p class=3D"MsoNormal"><b>From:</b> nina white &lt;ninaw4=
570@yahoo.com&gt; <br><b>Sent:</b> Tuesday, April 2, 2024 9:57 AM<br><b>To:<=
/b> rcruz@sapasequipment.com<br><b>Subject:</b> Re: Charge <o:p></o:p></p></=
div></div><p class=3D"MsoNormal"><o:p>&nbsp;</o:p></p><p class=3D"MsoNormal"=
>This delivered to you&nbsp;<span style=3D"font-size:12.0pt"><o:p></o:p></sp=
an></p><div><p class=3D"MsoNormal">Nina White&nbsp;<o:p></o:p></p></div><div=
><p class=3D"MsoNormal"><br><br><o:p></o:p></p><blockquote style=3D"margin-t=
op:5.0pt;margin-bottom:5.0pt"><p class=3D"MsoNormal" style=3D"margin-bottom:=
12.0pt">On Apr 2, 2024, at 9:56=E2=80=AFAM, nina white &lt;<a href=3D"mailto=
:ninaw4570@yahoo.com">ninaw4570@yahoo.com</a>&gt; wrote:<o:p></o:p></p></blo=
ckquote></div><blockquote style=3D"margin-top:5.0pt;margin-bottom:5.0pt"><di=
v><p class=3D"MsoNormal">=EF=BB=BFOk that is an Inside Delivery are you stat=
ing the service was not done?<o:p></o:p></p><div><p class=3D"MsoNormal">Nina=
 White&nbsp;<o:p></o:p></p></div><div><p class=3D"MsoNormal"><br><br><o:p></=
o:p></p><blockquote style=3D"margin-top:5.0pt;margin-bottom:5.0pt"><p class=3D=
"MsoNormal" style=3D"margin-bottom:12.0pt">On Apr 2, 2024, at 9:55=E2=80=AFA=
M, <a href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a> w=
rote:<o:p></o:p></p></blockquote></div><blockquote style=3D"margin-top:5.0pt=
;margin-bottom:5.0pt"><div><p class=3D"MsoNormal">=EF=BB=BF<span style=3D"fo=
nt-size:12.0pt;font-family:&quot;Aptos&quot;,sans-serif"><o:p></o:p></span><=
/p><p class=3D"MsoNormal">No, was charged $197.70.&nbsp; <o:p></o:p></p><p c=
lass=3D"MsoNormal">&nbsp;<o:p></o:p></p><p class=3D"MsoNormal">BR<o:p></o:p>=
</p><p class=3D"MsoNormal">&nbsp;<o:p></o:p></p><div><div style=3D"border:no=
ne;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in"><p class=3D"Mso=
Normal"><b>From:</b> nina white &lt;<a href=3D"mailto:ninaw4570@yahoo.com">n=
inaw4570@yahoo.com</a>&gt; <br><b>Sent:</b> Tuesday, April 2, 2024 9:52 AM<b=
r><b>To:</b> <a href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipmen=
t.com</a><br><b>Subject:</b> Re: Charge <o:p></o:p></p></div></div><p class=3D=
"MsoNormal">&nbsp;<o:p></o:p></p><p class=3D"MsoNormal">It=E2=80=99s the Lim=
ited Access of $29 correct?<o:p></o:p></p><div><p class=3D"MsoNormal">Nina W=
hite&nbsp;<o:p></o:p></p></div><div><p class=3D"MsoNormal"><br><br><br><o:p>=
</o:p></p><blockquote style=3D"margin-top:5.0pt;margin-bottom:5.0pt"><p clas=
s=3D"MsoNormal" style=3D"margin-bottom:12.0pt">On Apr 2, 2024, at 9:45=E2=80=
=AFAM, <a href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com<=
/a> wrote:<o:p></o:p></p></blockquote></div><blockquote style=3D"margin-top:=
5.0pt;margin-bottom:5.0pt"><div><p class=3D"MsoNormal">=EF=BB=BF<o:p></o:p><=
/p><p class=3D"MsoNormal">&nbsp;<o:p></o:p></p><p class=3D"MsoNormal">&nbsp;=
<o:p></o:p></p><div><div style=3D"border:none;border-top:solid #E1E1E1 1.0pt=
;padding:3.0pt 0in 0in 0in"><p class=3D"MsoNormal"><b>From:</b> <a href=3D"m=
ailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a> &lt;<a href=3D"=
mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a>&gt; <br><b>Sen=
t:</b> Friday, March 22, 2024 10:52 AM<br><b>To:</b> 'Kimberly Rutter' &lt;<=
a href=3D"mailto:kimberly.rutter@rlcarriers.com">kimberly.rutter@rlcarriers.=
com</a>&gt;<br><b>Cc:</b> 'Nina White' &lt;<a href=3D"mailto:nina.white@rlca=
rriers.com">nina.white@rlcarriers.com</a>&gt;<br><b>Subject:</b> FW: Charge <=
o:p></o:p></p></div></div><p class=3D"MsoNormal">&nbsp;<o:p></o:p></p><p cla=
ss=3D"MsoNormal">Hi Kimberly,<o:p></o:p></p><p class=3D"MsoNormal">&nbsp;<o:=
p></o:p></p><p class=3D"MsoNormal">Can you please look into this.&nbsp; The e=
xplanation is noted below.<o:p></o:p></p><p class=3D"MsoNormal">&nbsp;<o:p><=
/o:p></p><p class=3D"MsoNormal">Thanks,<o:p></o:p></p><p class=3D"MsoNormal"=
>&nbsp;<o:p></o:p></p><p class=3D"MsoNormal"><span lang=3D"ES-MX" style=3D"f=
ont-size:10.0pt;font-family:&quot;Arial&quot;,sans-serif">Richard Cruz</span=
><o:p></o:p></p><p class=3D"MsoNormal"><span lang=3D"ES-MX" style=3D"font-si=
ze:10.0pt;font-family:&quot;Arial&quot;,sans-serif">Owner</span><o:p></o:p><=
/p><p class=3D"MsoNormal"><span lang=3D"ES-MX" style=3D"font-size:10.0pt;fon=
t-family:&quot;Arial&quot;,sans-serif">&nbsp;</span><o:p></o:p></p><div><p c=
lass=3D"MsoNormal"><span style=3D"font-size:10.0pt;font-family:&quot;Aptos&q=
uot;,sans-serif">&lt;image001.gif&gt;</span><o:p></o:p></p></div><p class=3D=
"MsoNormal"><span lang=3D"ES-MX" style=3D"font-size:10.0pt;font-family:&quot=
;Arial&quot;,sans-serif">&nbsp; 713-502-3780</span><o:p></o:p></p><div><p cl=
ass=3D"MsoNormal"><span style=3D"font-size:10.0pt;font-family:&quot;Arial&qu=
ot;,sans-serif">&lt;image002.gif&gt;</span><o:p></o:p></p></div><p class=3D"=
MsoNormal"><span lang=3D"ES-MX" style=3D"font-size:10.0pt;font-family:&quot;=
Arial&quot;,sans-serif">&nbsp; </span><span style=3D"font-size:12.0pt;font-f=
amily:&quot;Aptos&quot;,sans-serif"><a href=3D"mailto:amora@sapasequipment.c=
om"><span lang=3D"ES-MX" style=3D"font-size:10.0pt;font-family:&quot;Arial&q=
uot;,sans-serif">rcruz@sapasequipment.com</span></a></span><o:p></o:p></p><d=
iv><p class=3D"MsoNormal"><span style=3D"font-size:12.0pt;font-family:&quot;=
Aptos&quot;,sans-serif">&lt;image003.gif&gt;</span><o:p></o:p></p></div><p c=
lass=3D"MsoNormal"><span style=3D"font-size:10.0pt;font-family:&quot;Arial&q=
uot;,sans-serif">&nbsp; </span><span style=3D"font-size:12.0pt;font-family:&=
quot;Aptos&quot;,sans-serif"><a href=3D"http://www.sapasequipment.com"><span=
 style=3D"font-size:10.0pt;font-family:&quot;Arial&quot;,sans-serif;color:wi=
ndowtext;text-decoration:none">www.sapasequipment.com</span></a></span><o:p>=
</o:p></p><p class=3D"MsoNormal"><span style=3D"font-size:10.0pt;font-family=
:&quot;Arial&quot;,sans-serif">&nbsp;</span><o:p></o:p></p><div><p class=3D"=
MsoNormal"><span style=3D"font-size:10.0pt;font-family:&quot;Arial&quot;,san=
s-serif">&lt;image004.png&gt;</span><o:p></o:p></p></div><p class=3D"MsoNorm=
al">&nbsp;<o:p></o:p></p><p class=3D"MsoNormal">&nbsp;<o:p></o:p></p><p clas=
s=3D"MsoNormal">&nbsp;<o:p></o:p></p><p class=3D"MsoNormal">&nbsp;<o:p></o:p=
></p><div><div style=3D"border:none;border-top:solid #E1E1E1 1.0pt;padding:3=
.0pt 0in 0in 0in"><p class=3D"MsoNormal"><b>From:</b> <a href=3D"mailto:rcru=
z@sapasequipment.com">rcruz@sapasequipment.com</a> &lt;<a href=3D"mailto:rcr=
uz@sapasequipment.com">rcruz@sapasequipment.com</a>&gt; <br><b>Sent:</b> Tue=
sday, March 19, 2024 8:02 AM<br><b>To:</b> 'Nina White' &lt;<a href=3D"mailt=
o:nina.white@rlcarriers.com">nina.white@rlcarriers.com</a>&gt;<br><b>Subject=
:</b> Charge <o:p></o:p></p></div></div><p class=3D"MsoNormal">&nbsp;<o:p></=
o:p></p><p class=3D"MsoNormal">Good morning Nina,&nbsp; <o:p></o:p></p><p cl=
ass=3D"MsoNormal">&nbsp;<o:p></o:p></p><p class=3D"MsoNormal">Trust this ema=
il finds you well.&nbsp; <span style=3D"background:yellow;mso-highlight:yell=
ow">Please note I was incorrectly charged $197.70 =E2=80=9CLimited access de=
livery fee=E2=80=9D.&nbsp; The delivery address was at our site in Katy wher=
e all our deliveries are dropped off and picked up. As you know, we always r=
equest a box truck but in those few cases where you send a 18 wheeler we wil=
l meet the driver outside the gate( even though 18 wheelers drop off every d=
ay).</span>&nbsp; <o:p></o:p></p><p class=3D"MsoNormal">&nbsp;<o:p></o:p></p=
><p class=3D"MsoNormal">This was a new driver.&nbsp; <o:p></o:p></p><p class=
=3D"MsoNormal">&nbsp;<o:p></o:p></p><p class=3D"MsoNormal">Thanks for resolv=
ing, <o:p></o:p></p><p class=3D"MsoNormal">Richard<o:p></o:p></p><p class=3D=
"MsoNormal">&nbsp;<o:p></o:p></p><p class=3D"MsoNormal"><span lang=3D"ES-MX"=
 style=3D"font-size:10.0pt;font-family:&quot;Arial&quot;,sans-serif">Richard=
 Cruz</span><o:p></o:p></p><p class=3D"MsoNormal"><span lang=3D"ES-MX" style=
=3D"font-size:10.0pt;font-family:&quot;Arial&quot;,sans-serif">Owner</span><=
o:p></o:p></p><p class=3D"MsoNormal"><span lang=3D"ES-MX" style=3D"font-size=
:10.0pt;font-family:&quot;Arial&quot;,sans-serif">&nbsp;</span><o:p></o:p></=
p><div><p class=3D"MsoNormal"><span style=3D"font-size:10.0pt;font-family:&q=
uot;Aptos&quot;,sans-serif">&lt;image001.gif&gt;</span><o:p></o:p></p></div>=
<p class=3D"MsoNormal"><span lang=3D"ES-MX" style=3D"font-size:10.0pt;font-f=
amily:&quot;Arial&quot;,sans-serif">&nbsp; 713-502-3780</span><o:p></o:p></p=
><div><p class=3D"MsoNormal"><span style=3D"font-size:10.0pt;font-family:&qu=
ot;Arial&quot;,sans-serif">&lt;image002.gif&gt;</span><o:p></o:p></p></div><=
p class=3D"MsoNormal"><span lang=3D"ES-MX" style=3D"font-size:10.0pt;font-fa=
mily:&quot;Arial&quot;,sans-serif">&nbsp; </span><span style=3D"font-size:12=
.0pt;font-family:&quot;Aptos&quot;,sans-serif"><a href=3D"mailto:amora@sapas=
equipment.com"><span lang=3D"ES-MX" style=3D"font-size:10.0pt;font-family:&q=
uot;Arial&quot;,sans-serif">rcruz@sapasequipment.com</span></a></span><o:p><=
/o:p></p><div><p class=3D"MsoNormal"><span style=3D"font-size:12.0pt;font-fa=
mily:&quot;Aptos&quot;,sans-serif">&lt;image003.gif&gt;</span><o:p></o:p></p=
></div><p class=3D"MsoNormal"><span style=3D"font-size:10.0pt;font-family:&q=
uot;Arial&quot;,sans-serif">&nbsp; </span><span style=3D"font-size:12.0pt;fo=
nt-family:&quot;Aptos&quot;,sans-serif"><a href=3D"http://www.sapasequipment=
.com"><span style=3D"font-size:10.0pt;font-family:&quot;Arial&quot;,sans-ser=
if;color:windowtext;text-decoration:none">www.sapasequipment.com</span></a><=
/span><o:p></o:p></p><p class=3D"MsoNormal"><span style=3D"font-size:10.0pt;=
font-family:&quot;Arial&quot;,sans-serif">&nbsp;</span><o:p></o:p></p><div><=
p class=3D"MsoNormal"><span style=3D"font-size:10.0pt;font-family:&quot;Aria=
l&quot;,sans-serif">&lt;image004.png&gt;</span><o:p></o:p></p></div><p class=
=3D"MsoNormal">&nbsp;<o:p></o:p></p><p class=3D"MsoNormal">&nbsp;<o:p></o:p>=
</p><div><p class=3D"MsoNormal"><span style=3D"font-size:12.0pt;font-family:=
&quot;Aptos&quot;,sans-serif">&lt;Invoice $476-284331042.pdf&gt;</span><o:p>=
</o:p></p></div></div></blockquote></div></blockquote></div></blockquote></d=
iv></div></blockquote></body></html>=

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