Da

✏️ Editing: 1713884370.M20282P3721008.aristoteles.x5servers.net,S=230663,W=235065:2,RS

Envelope-to: rcruz@sapasequipment.com
Delivery-date: Tue, 23 Apr 2024 10:59:30 -0400
From: Nagul S Naguleswaran <Nagul.Naguleswaran@ingredion.com>
To: "rcruz@sapasequipment.com" <rcruz@sapasequipment.com>
CC: Hanyu Yangcheng <hanyu.yangcheng@ingredion.com>
Subject: RE: [EXTERNAL] QUOTE INCLUDED: LabX Quote Request: Labconco
 FreeZone 12 Freeze Dryer 7754010 with Bulk Tray Dryer and Shelves
Thread-Topic: [EXTERNAL] QUOTE INCLUDED: LabX Quote Request: Labconco
 FreeZone 12 Freeze Dryer 7754010 with Bulk Tray Dryer and Shelves
Thread-Index: 
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Date: Tue, 23 Apr 2024 14:58:33 +0000
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 Content preview: Thanks, Rich! We will check with Labconco. Thanks & Regards,
 Nagul t: 908 685 5039 c: 908 745 1876 e: nagul.naguleswaran@ingredion.com<mailto:nagul.naguleswaran@ingredion.com>
 w: ingredion.com 
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Thanks, Rich!
We will check with Labconco.

Thanks & Regards,
Nagul

t: 908 685 5039 c: 908 745 1876
e: nagul.naguleswaran@ingredion.com<mailto:nagul.naguleswaran@ingredion.com=
> w: ingredion.com

Ingredion
Be what=92s nextTM

From: rcruz@sapasequipment.com <rcruz@sapasequipment.com>
Sent: Tuesday, April 23, 2024 10:27 AM
To: Nagul S Naguleswaran <Nagul.Naguleswaran@ingredion.com>
Cc: Hanyu Yangcheng <hanyu.yangcheng@ingredion.com>
Subject: RE: [EXTERNAL] QUOTE INCLUDED: LabX Quote Request: Labconco FreeZo=
ne 12 Freeze Dryer 7754010 with Bulk Tray Dryer and Shelves

=9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E=
 =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =
=9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E=
 =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =
=9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E=
 =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =
=9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E=
 =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =
=9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E=
 =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =
=9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E=
 =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =
=9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E

If the pump is ok then it may be a solenoid that isn=92t opening properly. =
 I would contact Labconco Tech support and have them walk you through the p=
ossible issues.  I would also ask them for a electrical schematic.   These =
companies are very helpful.

From: Nagul S Naguleswaran <Nagul.Naguleswaran@ingredion.com<mailto:Nagul.N=
aguleswaran@ingredion.com>>
Sent: Tuesday, April 23, 2024 8:09 AM
To: rcruz@sapasequipment.com<mailto:rcruz@sapasequipment.com>
Cc: Hanyu Yangcheng <hanyu.yangcheng@ingredion.com<mailto:hanyu.yangcheng@i=
ngredion.com>>
Subject: RE: [EXTERNAL] QUOTE INCLUDED: LabX Quote Request: Labconco FreeZo=
ne 12 Freeze Dryer 7754010 with Bulk Tray Dryer and Shelves

Hi Rich,

Thanks for your prompt response. We purchased a vacuum pump and tested it. =
But the issue is no pressure/vacuum generated within the unit (pump itself =
is working fine). Our technician tried to open the unit to identify the iss=
ue but he mentioned that no screws to open the unit. If there is no option,=
 we may need to cut the top and open unit.

Thanks & Regards,
Nagul

t: 908 685 5039 c: 908 745 1876
e: nagul.naguleswaran@ingredion.com<mailto:nagul.naguleswaran@ingredion.com=
> w: ingredion.com

Ingredion
Be what=92s nextTM

From: rcruz@sapasequipment.com<mailto:rcruz@sapasequipment.com> <rcruz@sapa=
sequipment.com<mailto:rcruz@sapasequipment.com>>
Sent: Tuesday, April 23, 2024 8:56 AM
To: Nagul S Naguleswaran <Nagul.Naguleswaran@ingredion.com<mailto:Nagul.Nag=
uleswaran@ingredion.com>>
Cc: Hanyu Yangcheng <hanyu.yangcheng@ingredion.com<mailto:hanyu.yangcheng@i=
ngredion.com>>
Subject: RE: [EXTERNAL] QUOTE INCLUDED: LabX Quote Request: Labconco FreeZo=
ne 12 Freeze Dryer 7754010 with Bulk Tray Dryer and Shelves

Hi Nagul,

Greetings. I don=92t know anyone in NJ. However, I can try and guide you wh=
at to look for.

Do you have anyone mechanically inclined at your business?   More than li=
kely the vacuum pump needs repairing or replacement.  These are rather =93b=
asic=94 units.  I would start by get the parts schematic for the unit; ther=
e you can identify the pump it uses( look for online or call the company an=
d ask for tech support).  You would still need someone to test the pump and=
 get a reading of the negative pressure.

I personally would try to avoid hiring the manufacturer to repair the unit;=
 they know what they are doing but overcharge.  Having a HVAC specialist in=
 the area might be a more economical solution.

Hope these comments help.

Best,
Rich

From: Nagul S Naguleswaran <Nagul.Naguleswaran@ingredion.com<mailto:Nagul.N=
aguleswaran@ingredion.com>>
Sent: Tuesday, April 23, 2024 7:46 AM
To: rcruz@sapasequipment.com<mailto:rcruz@sapasequipment.com>
Cc: Hanyu Yangcheng <hanyu.yangcheng@ingredion.com<mailto:hanyu.yangcheng@i=
ngredion.com>>
Subject: RE: [EXTERNAL] QUOTE INCLUDED: LabX Quote Request: Labconco FreeZo=
ne 12 Freeze Dryer 7754010 with Bulk Tray Dryer and Shelves
Importance: High

Hi Rich,

Hope this email find you well.
There is a mechanical issue (no vacuum is generated) with the Freeze Dryer =
we purchased from you. I know the warranty of the unit is passed but I hope=
 you can help us to find a local technician to diagnose the issue and repai=
r the unit if needed.

Appreciate your help!

Thanks & Regards,
Nagul

t: 908 685 5039 c: 908 745 1876
e: nagul.naguleswaran@ingredion.com<mailto:nagul.naguleswaran@ingredion.com=
> w: ingredion.com

Ingredion
Be what=92s nextTM

From: rcruz@sapasequipment.com<mailto:rcruz@sapasequipment.com> <rcruz@sapa=
sequipment.com<mailto:rcruz@sapasequipment.com>>
Sent: Tuesday, March 29, 2022 10:11 AM
To: Hanyu Yangcheng <hanyu.yangcheng@ingredion.com<mailto:hanyu.yangcheng@i=
ngredion.com>>; Nagul S Naguleswaran <Nagul.Naguleswaran@ingredion.com<mail=
to:Nagul.Naguleswaran@ingredion.com>>
Subject: RE: [EXTERNAL] QUOTE INCLUDED: LabX Quote Request: Labconco FreeZo=
ne 12 Freeze Dryer 7754010 with Bulk Tray Dryer and Shelves

CAUTION: This email originated from outside of Ingredion. Do not click link=
s or open attachments unless you recognize the sender and are sure that the=
 content is safe. If you are unsure, contact the sender via a separate emai=
l or call and verify.

In A zoom meeting now but will call you 10am central. Will this work?

From: Hanyu Yangcheng <hanyu.yangcheng@ingredion.com<mailto:hanyu.yangcheng=
@ingredion.com>>
Sent: Tuesday, March 29, 2022 8:43 AM
To: rcruz@sapasequipment.com<mailto:rcruz@sapasequipment.com>; Nagul S Nagu=
leswaran <Nagul.Naguleswaran@ingredion.com<mailto:Nagul.Naguleswaran@ingred=
ion.com>>
Subject: RE: [EXTERNAL] QUOTE INCLUDED: LabX Quote Request: Labconco FreeZo=
ne 12 Freeze Dryer 7754010 with Bulk Tray Dryer and Shelves

Good morning Rich, you can call me now if you have time.
Thanks.

From: rcruz@sapasequipment.com<mailto:rcruz@sapasequipment.com> <rcruz@sapa=
sequipment.com<mailto:rcruz@sapasequipment.com>>
Sent: Tuesday, March 29, 2022 9:23 AM
To: Hanyu Yangcheng <hanyu.yangcheng@ingredion.com<mailto:hanyu.yangcheng@i=
ngredion.com>>; Nagul S Naguleswaran <Nagul.Naguleswaran@ingredion.com<mail=
to:Nagul.Naguleswaran@ingredion.com>>
Subject: RE: [EXTERNAL] QUOTE INCLUDED: LabX Quote Request: Labconco FreeZo=
ne 12 Freeze Dryer 7754010 with Bulk Tray Dryer and Shelves

Good morning Hanyu,

What time works for you?

Rich

From: Hanyu Yangcheng <hanyu.yangcheng@ingredion.com<mailto:hanyu.yangcheng=
@ingredion.com>>
Sent: Monday, March 28, 2022 4:05 PM
To: rcruz@sapasequipment.com<mailto:rcruz@sapasequipment.com>; Nagul S Nagu=
leswaran <Nagul.Naguleswaran@ingredion.com<mailto:Nagul.Naguleswaran@ingred=
ion.com>>
Subject: RE: [EXTERNAL] QUOTE INCLUDED: LabX Quote Request: Labconco FreeZo=
ne 12 Freeze Dryer 7754010 with Bulk Tray Dryer and Shelves

Rich =96 tomorrow morning works better for me.

From: rcruz@sapasequipment.com<mailto:rcruz@sapasequipment.com> <rcruz@sapa=
sequipment.com<mailto:rcruz@sapasequipment.com>>
Sent: Monday, March 28, 2022 4:21 PM
To: Hanyu Yangcheng <hanyu.yangcheng@ingredion.com<mailto:hanyu.yangcheng@i=
ngredion.com>>; Nagul S Naguleswaran <Nagul.Naguleswaran@ingredion.com<mail=
to:Nagul.Naguleswaran@ingredion.com>>
Subject: RE: [EXTERNAL] QUOTE INCLUDED: LabX Quote Request: Labconco FreeZo=
ne 12 Freeze Dryer 7754010 with Bulk Tray Dryer and Shelves

My apologies; may we call you now?

From: Hanyu Yangcheng <hanyu.yangcheng@ingredion.com<mailto:hanyu.yangcheng=
@ingredion.com>>
Sent: Monday, March 28, 2022 3:12 PM
To: rcruz@sapasequipment.com<mailto:rcruz@sapasequipment.com>; Nagul S Nagu=
leswaran <Nagul.Naguleswaran@ingredion.com<mailto:Nagul.Naguleswaran@ingred=
ion.com>>
Subject: RE: [EXTERNAL] QUOTE INCLUDED: LabX Quote Request: Labconco FreeZo=
ne 12 Freeze Dryer 7754010 with Bulk Tray Dryer and Shelves

Rich =96 I didn=92t receive the call from your technician. What time works =
for you tomorrow?

Hanyu

From: rcruz@sapasequipment.com<mailto:rcruz@sapasequipment.com> <rcruz@sapa=
sequipment.com<mailto:rcruz@sapasequipment.com>>
Sent: Monday, March 28, 2022 9:56 AM
To: Hanyu Yangcheng <hanyu.yangcheng@ingredion.com<mailto:hanyu.yangcheng@i=
ngredion.com>>; Nagul S Naguleswaran <Nagul.Naguleswaran@ingredion.com<mail=
to:Nagul.Naguleswaran@ingredion.com>>
Subject: RE: [EXTERNAL] QUOTE INCLUDED: LabX Quote Request: Labconco FreeZo=
ne 12 Freeze Dryer 7754010 with Bulk Tray Dryer and Shelves

Yes, 3pm central will work.   Talk to you then.

Rich

From: Hanyu Yangcheng <hanyu.yangcheng@ingredion.com<mailto:hanyu.yangcheng=
@ingredion.com>>
Sent: Monday, March 28, 2022 8:26 AM
To: rcruz@sapasequipment.com<mailto:rcruz@sapasequipment.com>; Nagul S Nagu=
leswaran <Nagul.Naguleswaran@ingredion.com<mailto:Nagul.Naguleswaran@ingred=
ion.com>>
Subject: RE: [EXTERNAL] QUOTE INCLUDED: LabX Quote Request: Labconco FreeZo=
ne 12 Freeze Dryer 7754010 with Bulk Tray Dryer and Shelves

Hi Rich, I just got another appointment at 2pm. Can we talk at 3?

From: rcruz@sapasequipment.com<mailto:rcruz@sapasequipment.com> <rcruz@sapa=
sequipment.com<mailto:rcruz@sapasequipment.com>>
Sent: Monday, March 28, 2022 9:15 AM
To: Hanyu Yangcheng <hanyu.yangcheng@ingredion.com<mailto:hanyu.yangcheng@i=
ngredion.com>>; Nagul S Naguleswaran <Nagul.Naguleswaran@ingredion.com<mail=
to:Nagul.Naguleswaran@ingredion.com>>
Subject: RE: [EXTERNAL] QUOTE INCLUDED: LabX Quote Request: Labconco FreeZo=
ne 12 Freeze Dryer 7754010 with Bulk Tray Dryer and Shelves

How about 2pm central today, 28th?

From: Hanyu Yangcheng <hanyu.yangcheng@ingredion.com<mailto:hanyu.yangcheng=
@ingredion.com>>
Sent: Sunday, March 27, 2022 7:05 PM
To: rcruz@sapasequipment.com<mailto:rcruz@sapasequipment.com>; Nagul S Nagu=
leswaran <Nagul.Naguleswaran@ingredion.com<mailto:Nagul.Naguleswaran@ingred=
ion.com>>
Subject: RE: [EXTERNAL] QUOTE INCLUDED: LabX Quote Request: Labconco FreeZo=
ne 12 Freeze Dryer 7754010 with Bulk Tray Dryer and Shelves

Hi Rich,
Can you call me on Monday 28th at 11am or 1-2pm? You can reach me at 908-68=
5-5371

Thank you,
Hanyu

From: rcruz@sapasequipment.com<mailto:rcruz@sapasequipment.com> <rcruz@sapa=
sequipment.com<mailto:rcruz@sapasequipment.com>>
Sent: Friday, March 25, 2022 2:58 PM
To: Hanyu Yangcheng <hanyu.yangcheng@ingredion.com<mailto:hanyu.yangcheng@i=
ngredion.com>>; Nagul S Naguleswaran <Nagul.Naguleswaran@ingredion.com<mail=
to:Nagul.Naguleswaran@ingredion.com>>
Subject: RE: [EXTERNAL] QUOTE INCLUDED: LabX Quote Request: Labconco FreeZo=
ne 12 Freeze Dryer 7754010 with Bulk Tray Dryer and Shelves

Good day Hanyu,

Can I have one of my techs call you?  If so, please provide phone number an=
d best day and time for him to call you.

Best,
Rich

From: Hanyu Yangcheng <hanyu.yangcheng@ingredion.com<mailto:hanyu.yangcheng=
@ingredion.com>>
Sent: Friday, March 25, 2022 1:09 PM
To: rcruz@sapasequipment.com<mailto:rcruz@sapasequipment.com>; Nagul S Nagu=
leswaran <Nagul.Naguleswaran@ingredion.com<mailto:Nagul.Naguleswaran@ingred=
ion.com>>
Subject: RE: [EXTERNAL] QUOTE INCLUDED: LabX Quote Request: Labconco FreeZo=
ne 12 Freeze Dryer 7754010 with Bulk Tray Dryer and Shelves

Hi Rich,
I recently tested the freeze dryer, and overall it works properly. But I do=
 noticed a minor issue. After the freeze drying, it took 3-4 hours to defro=
st completely. I don=92t think the collector can heat up to defrost. Can yo=
u talk to your technician and help?

Thank you!
Hanyu

From: rcruz@sapasequipment.com<mailto:rcruz@sapasequipment.com> <rcruz@sapa=
sequipment.com<mailto:rcruz@sapasequipment.com>>
Sent: Wednesday, March 2, 2022 1:53 PM
To: Nagul S Naguleswaran <Nagul.Naguleswaran@ingredion.com<mailto:Nagul.Nag=
uleswaran@ingredion.com>>
Cc: Hanyu Yangcheng <hanyu.yangcheng@ingredion.com<mailto:hanyu.yangcheng@i=
ngredion.com>>
Subject: RE: [EXTERNAL] QUOTE INCLUDED: LabX Quote Request: Labconco FreeZo=
ne 12 Freeze Dryer 7754010 with Bulk Tray Dryer and Shelves

Hi Nagul,

We received payment today; thanks!

Let me check whether it was sent with oil or not.

Rich

From: Nagul S Naguleswaran <Nagul.Naguleswaran@ingredion.com<mailto:Nagul.N=
aguleswaran@ingredion.com>>
Sent: Wednesday, March 2, 2022 12:50 PM
To: rcruz@sapasequipment.com<mailto:rcruz@sapasequipment.com>
Cc: Hanyu Yangcheng <hanyu.yangcheng@ingredion.com<mailto:hanyu.yangcheng@i=
ngredion.com>>
Subject: RE: [EXTERNAL] QUOTE INCLUDED: LabX Quote Request: Labconco FreeZo=
ne 12 Freeze Dryer 7754010 with Bulk Tray Dryer and Shelves

Hi Rich,

Thanks for your patience. We have connected with our finance team. Accordin=
gly, you will receive the payment anytime soon.

In the meantime, we have unwrapped the package and plan to make a test run =
today. Does this unit has oil in it?

Regards
Nagul

From: rcruz@sapasequipment.com<mailto:rcruz@sapasequipment.com> <rcruz@sapa=
sequipment.com<mailto:rcruz@sapasequipment.com>>
Sent: Monday, February 28, 2022 3:59 PM
To: Nagul S Naguleswaran <Nagul.Naguleswaran@ingredion.com<mailto:Nagul.Nag=
uleswaran@ingredion.com>>
Cc: Hanyu Yangcheng <hanyu.yangcheng@ingredion.com<mailto:hanyu.yangcheng@i=
ngredion.com>>
Subject: RE: [EXTERNAL] QUOTE INCLUDED: LabX Quote Request: Labconco FreeZo=
ne 12 Freeze Dryer 7754010 with Bulk Tray Dryer and Shelves

Of course.

From: Nagul S Naguleswaran <Nagul.Naguleswaran@ingredion.com<mailto:Nagul.N=
aguleswaran@ingredion.com>>
Sent: Monday, February 28, 2022 1:47 PM
To: rcruz@sapasequipment.com<mailto:rcruz@sapasequipment.com>
Cc: Hanyu Yangcheng <hanyu.yangcheng@ingredion.com<mailto:hanyu.yangcheng@i=
ngredion.com>>
Subject: RE: [EXTERNAL] QUOTE INCLUDED: LabX Quote Request: Labconco FreeZo=
ne 12 Freeze Dryer 7754010 with Bulk Tray Dryer and Shelves

Hi Rich,

Apologies for the delay. We have contacted our financial team and waiting f=
or their response. Could you please provide us with a couple of days to fig=
ure out what is going on?

Appreciate your patience.

Regards
Nagul

From: rcruz@sapasequipment.com<mailto:rcruz@sapasequipment.com> <rcruz@sapa=
sequipment.com<mailto:rcruz@sapasequipment.com>>
Sent: Monday, February 28, 2022 2:39 PM
To: Nagul S Naguleswaran <Nagul.Naguleswaran@ingredion.com<mailto:Nagul.Nag=
uleswaran@ingredion.com>>
Cc: Hanyu Yangcheng <hanyu.yangcheng@ingredion.com<mailto:hanyu.yangcheng@i=
ngredion.com>>
Subject: RE: [EXTERNAL] QUOTE INCLUDED: LabX Quote Request: Labconco FreeZo=
ne 12 Freeze Dryer 7754010 with Bulk Tray Dryer and Shelves

Hello Nagul,

I still haven=92t received the wire transfer. Can you please follow up as t=
o status?

Thanks,

Richard

From: Nagul S Naguleswaran <Nagul.Naguleswaran@ingredion.com<mailto:Nagul.N=
aguleswaran@ingredion.com>>
Sent: Monday, January 17, 2022 11:28 AM
To: rcruz@sapasequipment.com<mailto:rcruz@sapasequipment.com>
Cc: Hanyu Yangcheng <hanyu.yangcheng@ingredion.com<mailto:hanyu.yangcheng@i=
ngredion.com>>; 'Patricia Amaya' <pamay@sapasequipment.com<mailto:pamay@sap=
asequipment.com>>
Subject: RE: [EXTERNAL] QUOTE INCLUDED: LabX Quote Request: Labconco FreeZo=
ne 12 Freeze Dryer 7754010 with Bulk Tray Dryer and Shelves

Hi Rich,

Thanks for the note. While you are preparing the docs, I have a couple of q=
uestions that came from one of my colleagues.

1.  What grade of refrigerant is used in this unit? If this is R22, we ar=
e not interested in it.
  2.  Please confirm, are parts, particularly compressor pump, etc availabl=
e if something break in the near future?

Thanks,
Nagul

Nagul S. Naguleswaran, Ph.D.
Protein Chemistry Lead, Global Research
Ingredion Incorporated :: 10 Finderne Ave :: Bridgewater, NJ 08807 USA
t: 908 685 5039 c: 908 745 1876
e: nagul.naguleswaran@ingredion.com<mailto:nagul.naguleswaran@ingredion.com=
> w: http://ingredion.com
[cid:image001.jpg@01DA956D.2D57BEB0]

From: rcruz@sapasequipment.com<mailto:rcruz@sapasequipment.com> <rcruz@sapa=
sequipment.com<mailto:rcruz@sapasequipment.com>>
Sent: Friday, January 14, 2022 5:00 PM
To: Nagul S Naguleswaran <Nagul.Naguleswaran@ingredion.com<mailto:Nagul.Nag=
uleswaran@ingredion.com>>
Cc: Hanyu Yangcheng <hanyu.yangcheng@ingredion.com<mailto:hanyu.yangcheng@i=
ngredion.com>>; 'Patricia Amaya' <pamay@sapasequipment.com<mailto:pamay@sap=
asequipment.com>>
Subject: RE: [EXTERNAL] QUOTE INCLUDED: LabX Quote Request: Labconco FreeZo=
ne 12 Freeze Dryer 7754010 with Bulk Tray Dryer and Shelves

Good day Nagul,

Was good speaking with you this morning.  We are currently working on the f=
ollowing points;  revised quote, detailed warranty terms,  new vendor profi=
le and W-9.  We expect to email these to you by Saturday,  January 15th.

We truly appreciate the opportunity of allowing us to earn your business an=
d are committed to offer top service from point of sale through useful life=
 of your equipment.

Thanks and further documents forthcoming.

Kind regards,
Rich

Richard Cruz
Owner
Sapas LLC
11511 Gaston Road Suite A-106
Katy, TX 77494 USA
713-502-3780
https://sapasequipment.com<https://urldefense.com/v3/__https:/sapasequipmen=
t.com/__;!!C71ID0LAfaXHFiMLKQ!W6Ns7jWAJgNmKVhP742At06A62jgWXRDt59NxzU0jP0Dx=
3xO-1Ubrxg_R-82EBiy7GOnd-_q$>

[cid:image002.jpg@01DA956D.2D57BEB0]

From: Nagul S Naguleswaran <Nagul.Naguleswaran@ingredion.com<mailto:Nagul.N=
aguleswaran@ingredion.com>>
Sent: Friday, January 14, 2022 10:21 AM
To: rcruz@sapasequipment.com<mailto:rcruz@sapasequipment.com>
Cc: Hanyu Yangcheng <hanyu.yangcheng@ingredion.com<mailto:hanyu.yangcheng@i=
ngredion.com>>
Subject: RE: [EXTERNAL] QUOTE INCLUDED: LabX Quote Request: Labconco FreeZo=
ne 12 Freeze Dryer 7754010 with Bulk Tray Dryer and Shelves

Hi Rich,

As a follow-up to our TP conversation, I am reiterating the following.

*   Please send us a revised quote with 180 days warranty and please incl=
ude the warranty terms/conditions (in the quote or separately) as well
  *   Attached is our new vendor profile form. Please fill and send it back=
 to us as we need to create you as a new vendor in order to start the payme=
nt procedure
  *   Please send us a copy of your W9 form

Thanks,
Nagul

From: rcruz@sapasequipment.com<mailto:rcruz@sapasequipment.com> <rcruz@sapa=
sequipment.com<mailto:rcruz@sapasequipment.com>>
Sent: Thursday, January 13, 2022 3:54 PM
To: Nagul S Naguleswaran <Nagul.Naguleswaran@ingredion.com<mailto:Nagul.Nag=
uleswaran@ingredion.com>>
Cc: Hanyu Yangcheng <hanyu.yangcheng@ingredion.com<mailto:hanyu.yangcheng@i=
ngredion.com>>
Subject: RE: [EXTERNAL] QUOTE INCLUDED: LabX Quote Request: Labconco FreeZo=
ne 12 Freeze Dryer 7754010 with Bulk Tray Dryer and Shelves

Perfect, I didn=92t want to pester you during your return.  Please find my =
responses below noted in red.

If you have any further questions, please don=92t hesitate to contact me.

Kind regards,
Rich

[cid:image002.jpg@01DA956D.2D57BEB0]

From: Nagul S Naguleswaran <Nagul.Naguleswaran@ingredion.com<mailto:Nagul.N=
aguleswaran@ingredion.com>>
Sent: Thursday, January 13, 2022 2:29 PM
To: rcruz@sapasequipment.com<mailto:rcruz@sapasequipment.com>
Cc: Hanyu Yangcheng <hanyu.yangcheng@ingredion.com<mailto:hanyu.yangcheng@i=
ngredion.com>>
Subject: RE: [EXTERNAL] QUOTE INCLUDED: LabX Quote Request: Labconco FreeZo=
ne 12 Freeze Dryer 7754010 with Bulk Tray Dryer and Shelves
Importance: High

Hi Rich,

Happy new year!

We are back to business. Could you please send us the revised quote with 6 =
months warranty?
Also, please let us know the following.

1.  Where is this equipment shipped from? From Katy,TX ( suburb outside o=
f Houston)
  2.  What type of shipping are you planning to use? Will go out via R&L Ca=
rrriers.  We =93over-pack=94 in order to offer extra protection during ship=
ping.  Delivery service also includes lowering unit to ground level and mov=
ing to entrance of building
  3.  What is the estimated time of delivery?  They usually take 2-3 days t=
o deliver
  4.  I guess you will take care of the insurance until you deliver the uni=
t to our side, correct? I insure equipment with Capital Insurance ( a divis=
ion of UPS).  They are excellent in case of claims
  5.  What is the immediate next step? If agreed on terms of quote, I can s=
end you a quicken invoice where you can pay with credit card.

We can start creating a PO accordingly. Please give me a call at (908) 745 =
1876 if you need any info from outside.

Thanks,
Nagul

From: rcruz@sapasequipment.com<mailto:rcruz@sapasequipment.com> <rcruz@sapa=
sequipment.com<mailto:rcruz@sapasequipment.com>>
Sent: Monday, December 20, 2021 5:42 PM
To: Nagul S Naguleswaran <Nagul.Naguleswaran@ingredion.com<mailto:Nagul.Nag=
uleswaran@ingredion.com>>
Subject: RE: [EXTERNAL] QUOTE INCLUDED: LabX Quote Request: Labconco FreeZo=
ne 12 Freeze Dryer 7754010 with Bulk Tray Dryer and Shelves

Of course.   Happy Holidays.

Rich

From: Nagul S Naguleswaran <Nagul.Naguleswaran@ingredion.com<mailto:Nagul.N=
aguleswaran@ingredion.com>>
Sent: Monday, December 20, 2021 3:38 PM
To: rcruz@sapasequipment.com<mailto:rcruz@sapasequipment.com>
Subject: RE: [EXTERNAL] QUOTE INCLUDED: LabX Quote Request: Labconco FreeZo=
ne 12 Freeze Dryer 7754010 with Bulk Tray Dryer and Shelves

Hi Richard,

Thanks for the quotation. I will have a discussion internally and get back =
to you soon.

Thanks,
Nagul

From: rcruz@sapasequipment.com<mailto:rcruz@sapasequipment.com> <rcruz@sapa=
sequipment.com<mailto:rcruz@sapasequipment.com>>
Sent: Friday, December 17, 2021 8:17 PM
To: Nagul S Naguleswaran <Nagul.Naguleswaran@ingredion.com<mailto:Nagul.Nag=
uleswaran@ingredion.com>>
Subject: [EXTERNAL] QUOTE INCLUDED: LabX Quote Request: Labconco FreeZone 1=
2 Freeze Dryer 7754010 with Bulk Tray Dryer and Shelves

Hello  Mr. Naguleswaran,  ,
It was a pleasure speaking with you earlier today.  Please find quote for L=
abconco FreeZone 12 Freeze Dryer 7754010 with Bulk Tray Dryer and Shelves. =
 Along with quote please note this unit includes the following:

=B7  90-180 Days fully warranty
=B7  Unit fully refurbished and inspected by a professional technician.  Qu=
ote included:
=B7  30 day Best Price Guarantee Program : If within 30 days you find a bet=
ter price for a similar item we will refund the difference plus 5%
=B7  We pack your lab unit EXTREMELY careful meeting shipping standards for=
 sensitive lab equipment.

Some of the research departments we currently supply to are:
[Amazon.com: Yale University Logo Women's Sweatshirt: Clothing][High Resolu=
tion Harvard University Logo, HD Png Download - kindpng][Tiger LSU Logo dra=
wing free image download][stanford-logo - RecycleMania]

Thanks for the opportunity to earn your business and looking forwards to yo=
ur response.

Richard Cruz
Owner
Sapas LLC
11511 Gaston Road Suite A-106
Katy, TX 77494 USA
713-502-3780
https://sapasequipment.com<https://urldefense.com/v3/__https:/can01.safelin=
ks.protection.outlook.com/?url=3Dhttps*3A*2F*2Fsapasequipment.com*2F&data=
=3D04*7C01*7Cb.ganss*40dentistry.utoronto.ca*7C9670a01faeaa446f7b7e08d9883b=
fa30*7C78aac2262f034b4d9037b46d56c55210*7C0*7C0*7C637690615324287442*7CUnkn=
own*7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXV=
CI6Mn0*3D*7C2000&sdata=3DMVqudscbTelIv6Fej28PcSYnAl0grpGJOWlJb*2FQiwDs*3D&r=
eserved=3D0__;JSUlJSUlJSUlJSUlJSUlJSUl!!C71ID0LAfaXHFiMLKQ!WocF4VtUp3LyOOKS=
x3S2f7BChfl5GmJCx4_nT33eCRv1QmWxkTYvnLHafvLFZ0sL8pkzL7DI$>

[cid:image007.jpg@01DA956D.2D57BEB0]

From: LabX.com<https://urldefense.com/v3/__http:/LabX.com__;!!C71ID0LAfaXHF=
iMLKQ!UJZmeTmNr-Jdy5_TQyW5jSjWotACVVLT6vf3K_z8e1uV_KkesD98Xsu_Ti_QuutDDAReM=
uc$> <postoffice@mailer.labx.com<mailto:postoffice@mailer.labx.com>>
Sent: Friday, December 17, 2021 1:44 PM
To: rcruz@sapasequipment.com<mailto:rcruz@sapasequipment.com>
Cc: ailedalvarez@gmail.com<mailto:ailedalvarez@gmail.com>; betsyalvarez12@g=
mail.com<mailto:betsyalvarez12@gmail.com>
Subject: LabX Quote Request: Labconco FreeZone 12 Freeze Dryer 7754010 with=
 Bulk Tray Dryer and Shelves

[Image removed by sender. LabX.com]<https://urldefense.com/v3/__https:/u716=
7366.ct.sendgrid.net/ls/click?upn=3D1tsmuhHL2pWadzUpTE-2Bs5bfO8bywyIDzdgiN0=
-2FPJ7rZUnO3mKWLNeatma9qz42TveaiL_705JNWnUen-2BVALi0S4aOxuKK4J3a6YGlDlxVkUV=
HO2pxhuNI4-2BiJvQaeri4i-2B-2Ff8w9UnSXm4gEMnu2Ok0YrF0xEFZudO58NpKKmRErSUr4uK=
rdAPlTh7MHwseAuvQSqpPSNudLkUIrUNaWofZ0NdGTRQtO3QeZ-2F-2FB3wUp81EaozE49xKbsA=
4fPplrxCKuc-2F5MnhTzufchNtsSxBNPYh-2BFwxsuQ4cpFaNyy9QIpj31P8-3D__;!!C71ID0L=
AfaXHFiMLKQ!WocF4VtUp3LyOOKSx3S2f7BChfl5GmJCx4_nT33eCRv1QmWxkTYvnLHafvLFZ0s=
L8ieJfiZb$>

Richard Cruz,

You have received a Quote Request. You can reply to this e-mail and your re=
sponse will be sent to the buyer, or you can contact them based on the info=
rmation provided below.

Your Ad Info

Ad Number: 13740609

Ad headline: Labconco FreeZone 12 Freeze Dryer 7754010 with Bulk Tray Dryer=
 and Shelves

Manufacturer Name: Labconco

Seller Item Number:

Model: 7754010

Link: www.labx.com/item/name/13740609<https://urldefense.com/v3/__http:/www=
.labx.com/item/name/13740609__;!!C71ID0LAfaXHFiMLKQ!WocF4VtUp3LyOOKSx3S2f7B=
Chfl5GmJCx4_nT33eCRv1QmWxkTYvnLHafvLFZ0sL8mvCr6aL$>

Inquirer Information

Name: Nagul Naguleswaran

Email: nagul.naguleswaran@ingredion.com<mailto:nagul.naguleswaran@ingredion=
.com>

Phone: 9087451876

Company: Ingredion

Street: 17 Bond st

City: Bridgewater

State: New Jersey

Country: United States

Zip Code: 08807
Hello, could I get a quote for Labconco FreeZone 12 Freeze Dryer 7754010 wi=
th Bulk Tray Dryer and Shelves? In addition, I would like to know whether y=
ou could increase the warranty period beyond 90 days.

Thanks

A copy of this quote has been placed in your account on LabX.

Thank you for using LabX!

______________________________________________________________

LabX - A Marketplace for Science and Industry

For assistance please contact us

www.labx.com<https://urldefense.com/v3/__https:/u7167366.ct.sendgrid.net/ls=
/click?upn=3D1tsmuhHL2pWadzUpTE-2Bs5UBTxrgFzUm7Egxv63VXv8k-3D9EY0_705JNWnUe=
n-2BVALi0S4aOxuKK4J3a6YGlDlxVkUVHO2pxhuNI4-2BiJvQaeri4i-2B-2Ff8w9UnSXm4gEMn=
u2Ok0YrF0-2F0fGFARDzAWL14yawe0FCek9E4noU8wF4TZ-2FdH-2BqxPSX4Xcav-2FaUq1j-2F=
YqjjBikujGfJvmmx5CwoLIDc532h-2FB7tb6hy01sJtQjo2zo6zloBUUjFlOtw-2BMLX1cysUTy=
7ogfw7ZjW7TYt-2BLrAt5A8vM-3D__;!!C71ID0LAfaXHFiMLKQ!WocF4VtUp3LyOOKSx3S2f7B=
Chfl5GmJCx4_nT33eCRv1QmWxkTYvnLHafvLFZ0sL8lb21vwv$> | help@labx.com<mailt=
o:help@labx.com%20>

Or call us at 888-781-0328<tel:888-781-0328>. Our hours are 9:00am - 5:00pm=
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tyle=3D"word-wrap:break-word">
<div class=3D"WordSection1">
Thanks, Rich!<o:p><=
/o:p>
We will check with =
Labconco. <o:p>
</o:p>
<o:p>&nbsp;</o:p></=
span>
<div>
<o:p>&nbsp;</o:p>
Thanks &amp; Regards,<o:p></o:p>
Nagul <o:p></o:p>
<o:p>&nbsp;</o:p></=
span>
<o:p>&nbsp;</o:p></=
span>
t: 908 685 5039
c: 908 745 1876 <o:p></o:p>
e:
<a href=3D"mailto:nagul.naguleswaran@ingredion.com">nagul.naguleswaran@ingredion.com</a>&nbsp;
w: ingredion.com<o:p></o:p>
&nbsp;<o:p></o:p=
>
In=
gredion
<o:p></o:p>
Be what=92s nextTM<=
span style=3D"font-size:11.0pt;color:#373738"><o:p></o:p>
<s=
pan style=3D"font-size:11.0pt;font-family:&quot;Gill Sans MT&quot;,sans-ser=
if;color:#373738"><o:p>&nbsp;</o:p>
<o:p>&nbsp;</o:p></=
span>
</div>
<o:p>&nbsp;</o:p></=
span>
<div style=3D"border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in =
0in 0in">
From:=
 rcruz@sapasequipment.com &lt;rcruz@sapase=
quipment.com&gt;
 
Sent: Tuesday, April 23, 2024 10:27 AM 
To: Nagul S Naguleswaran &lt;Nagul.Naguleswaran@ingredion.com&gt; 
Cc: Hanyu Yangcheng &lt;hanyu.yangcheng@ingredion.com&gt; 
Subject: RE: [EXTERNAL] QUOTE INCLUDED: LabX Quote Request: Labconco=
 FreeZone 12 Freeze Dryer 7754010 with Bulk Tray Dryer and Shelves<o:p></o:=
p>
</div>
<o:p>&nbsp;</o:p>
<div>
=9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E=
 =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =
=9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E=
 =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =
=9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E
 =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =
=9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E=
 =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =
=9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E=
 =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =
=9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E=
 =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E
 =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =
=9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E <o:p></o:p>
</div>
<div>
<o:p></o:p>
</div>
If the pump is ok t=
hen it may be a solenoid that isn=92t opening properly.&nbsp; I would conta=
ct Labconco Tech support and have them walk you through the possible issues=
.&nbsp; I would also ask them for a electrical schematic.&nbsp;&nbsp;
 These companies are very helpful.&nbsp;&nbsp; <o:p></o:p>
<o:p>&nbsp;</o:p></=
span>
<div>
<div style=3D"border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in =
0in 0in">
From:=
 Nagul S Naguleswaran &lt;<a href=3D"mailt=
o:Nagul.Naguleswaran@ingredion.com">Nagul.Naguleswaran@ingredion.com</a>&gt;
 
Sent: Tuesday, April 23, 2024 8:09 AM 
To: <a href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment=
.com</a> 
Cc: Hanyu Yangcheng &lt;<a href=3D"mailto:hanyu.yangcheng@ingredion.=
com">hanyu.yangcheng@ingredion.com</a>&gt; 
Subject: RE: [EXTERNAL] QUOTE INCLUDED: LabX Quote Request: Labconco=
 FreeZone 12 Freeze Dryer 7754010 with Bulk Tray Dryer and Shelves<o:p></o:=
p>
</div>
</div>
<o:p>&nbsp;</o:p>
Hi Rich,<o:p></o:p>=

<o:p>&nbsp;</o:p></=
span>
Thanks for your pro=
mpt response. We purchased a vacuum pump and tested it. But the issue is no=
 pressure/vacuum generated within the unit (pump itself is working fine). O=
ur technician tried to open the unit
 to identify the issue but he mentioned that no screws to open the unit. If=
 there is no option, we may need to cut the top and open unit.
<o:p></o:p>
<o:p>&nbsp;</o:p></=
span>
<div>
<o:p>&nbsp;</o:p>
Thanks &amp; Regards,<o:p></o:p>
Nagul <o:p></o:p>
<o:p>&nbsp;</o:p></=
span>
<o:p>&nbsp;</o:p></=
span>
t: 908 685 5039
c: 908 745 1876 <o:p></o:p>
e:
<a href=3D"mailto:nagul.naguleswaran@ingredion.com">nagul.naguleswaran@ingredion.com</a>&nbsp;
w: ingredion.com<o:p></o:p>
&nbsp;<o:p></o:p=
>
In=
gredion
<o:p></o:p>
Be what=92s nextTM<=
span style=3D"font-size:11.0pt;color:#373738"><o:p></o:p>
<s=
pan style=3D"font-size:11.0pt;font-family:&quot;Gill Sans MT&quot;,sans-ser=
if;color:#373738"><o:p>&nbsp;</o:p>
<o:p>&nbsp;</o:p></=
span>
</div>
<o:p>&nbsp;</o:p></=
span>
<div style=3D"border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in =
0in 0in">
From:=

<a href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a> &l=
t;<a href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a>&=
gt;
 
Sent: Tuesday, April 23, 2024 8:56 AM 
To: Nagul S Naguleswaran &lt;<a href=3D"mailto:Nagul.Naguleswaran@in=
gredion.com">Nagul.Naguleswaran@ingredion.com</a>&gt; 
Cc: Hanyu Yangcheng &lt;<a href=3D"mailto:hanyu.yangcheng@ingredion.=
com">hanyu.yangcheng@ingredion.com</a>&gt; 
Subject: RE: [EXTERNAL] QUOTE INCLUDED: LabX Quote Request: Labconco=
 FreeZone 12 Freeze Dryer 7754010 with Bulk Tray Dryer and Shelves<o:p></o:=
p>
</div>
<o:p>&nbsp;</o:p>
<div>
=9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E=
 =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =
=9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E=
 =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =
=9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E
 =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =
=9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E=
 =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =
=9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E=
 =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =
=9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E=
 =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E
 =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =
=9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E =9E <o:p></o:p>
</div>
<div>
<=
o:p>&nbsp;</o:p>
</div>
Hi Nagul,&nbsp; <o:=
p></o:p>
<o:p>&nbsp;</o:p></=
span>
Greetings. I don=92=
t know anyone in NJ. However, I can try and guide you what to look for.
<o:p></o:p>
<o:p>&nbsp;</o:p></=
span>
&nbsp; Do you have =
anyone mechanically inclined at your business?&nbsp;&nbsp; More than likely=
 the vacuum pump needs repairing or replacement.&nbsp; These are rather =93=
basic=94 units.&nbsp; I would start by get the parts schematic for
 the unit; there you can identify the pump it uses( look for online or call=
 the company and ask for tech support).&nbsp; You would still need someone =
to test the pump and get a reading of the negative pressure.&nbsp;&nbsp;
<o:p></o:p>
<o:p>&nbsp;</o:p></=
span>
I personally would =
try to avoid hiring the manufacturer to repair the unit; they know what the=
y are doing but overcharge.&nbsp; Having a HVAC specialist in the area migh=
t be a more economical solution.
<o:p></o:p>
<o:p>&nbsp;</o:p></=
span>
Hope these comments=
 help. <o:p>
</o:p>
<o:p>&nbsp;</o:p></=
span>
Best,<o:p></o:p></s=
pan>
Rich<o:p></o:p></sp=
an>
<o:p>&nbsp;</o:p></=
span>
<div>
<div style=3D"border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in =
0in 0in">
From:=
 Nagul S Naguleswaran &lt;<a href=3D"mailt=
o:Nagul.Naguleswaran@ingredion.com">Nagul.Naguleswaran@ingredion.com</a>&gt;
 
Sent: Tuesday, April 23, 2024 7:46 AM 
To: <a href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment=
.com</a> 
Cc: Hanyu Yangcheng &lt;<a href=3D"mailto:hanyu.yangcheng@ingredion.=
com">hanyu.yangcheng@ingredion.com</a>&gt; 
Subject: RE: [EXTERNAL] QUOTE INCLUDED: LabX Quote Request: Labconco=
 FreeZone 12 Freeze Dryer 7754010 with Bulk Tray Dryer and Shelves 
Importance: High<o:p></o:p>
</div>
</div>
<o:p>&nbsp;</o:p></=
span>
Hi Rich,<o:p></o:p>=

<o:p>&nbsp;</o:p></=
span>
Hope this email fin=
d you well.
<o:p></o:p>
There is a mechanic=
al issue (no vacuum is generated) with the Freeze Dryer we purchased from y=
ou. I know the warranty of the unit is passed but I hope you can help us to=
 find a local technician to diagnose
 the issue and repair the unit if needed. <o:p></o:p>
<o:p>&nbsp;</o:p></=
span>
Appreciate your hel=
p! <o:p></o:p>
<o:p>&nbsp;</o:p></=
span>
<div>
<div>
<o:p>&nbsp;</o:p>
Thanks &amp; Regards,<o:p></o:p>
Nagul <o:p></o:p>
<o:p>&nbsp;</o:p></=
span>
<o:p>&nbsp;</o:p></=
span>
t: 908 685 5039
c: 908 745 1876 <o:p></o:p>
e:
<a href=3D"mailto:nagul.naguleswaran@ingredion.com">nagul.naguleswaran@ingredion.com</a>&nbsp;
w: ingredion.com<o:p></o:p>
&nbsp;<o:p></o:p=
>
In=
gredion
<o:p></o:p>
Be what=92s nextTM<=
span style=3D"font-size:11.0pt;color:#373738"><o:p></o:p>
<s=
pan style=3D"font-size:11.0pt;font-family:&quot;Gill Sans MT&quot;,sans-ser=
if;color:#373738"><o:p>&nbsp;</o:p>
<o:p>&nbsp;</o:p></=
span>
</div>
</div>
<o:p>&nbsp;</o:p></=
span>
<div>
<div style=3D"border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in =
0in 0in">
From:=

<a href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a> &l=
t;<a href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a>&=
gt;
 
Sent: Tuesday, March 29, 2022 10:11 AM 
To: Hanyu Yangcheng &lt;<a href=3D"mailto:hanyu.yangcheng@ingredion.=
com">hanyu.yangcheng@ingredion.com</a>&gt;; Nagul S Naguleswaran &lt;<a hre=
f=3D"mailto:Nagul.Naguleswaran@ingredion.com">Nagul.Naguleswaran@ingredion.=
com</a>&gt; 
Subject: RE: [EXTERNAL] QUOTE INCLUDED: LabX Quote Request: Labconco=
 FreeZone 12 Freeze Dryer 7754010 with Bulk Tray Dryer and Shelves<o:p></o:=
p>
</div>
</div>
<o:p>&nbsp;</o:p></=
span>
<div>
<s=
pan style=3D"font-size:10.5pt;font-family:&quot;Times New Roman&quot;,serif=
;color:red">CAUTION: This email
 originated from outside of Ingredion. Do not click links or open attachmen=
ts unless you recognize the sender and are sure that the content is safe. I=
f you are unsure, contact the sender via a separate email or call and verif=
y.<o:p></o:p>
</div>
<o:p>&nbsp;</o:p></=
span>
<div>
In A zoom meeting n=
ow but will call you 10am central. Will this work?&nbsp;&nbsp;
<o:p></o:p>
<o:p>&nbsp;</o:p></=
span>
<div>
<div style=3D"border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in =
0in 0in">
From:=
 Hanyu Yangcheng &lt;<a href=3D"mailto:han=
yu.yangcheng@ingredion.com">hanyu.yangcheng@ingredion.com</a>&gt;
 
Sent: Tuesday, March 29, 2022 8:43 AM 
To: <a href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment=
.com</a>; Nagul S Naguleswaran &lt;<a href=3D"mailto:Nagul.Naguleswaran@ing=
redion.com">Nagul.Naguleswaran@ingredion.com</a>&gt; 
Subject: RE: [EXTERNAL] QUOTE INCLUDED: LabX Quote Request: Labconco=
 FreeZone 12 Freeze Dryer 7754010 with Bulk Tray Dryer and Shelves<o:p></o:=
p>
</div>
</div>
<o:p>&nbsp;</o:p></=
span>
Good morning Rich, =
you can call me now if you have time.<o:p></o:p>
Thanks.<o:p></o:p><=
/span>
<o:p>&nbsp;</o:p></=
span>
<div>
<div style=3D"border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in =
0in 0in">
From:=

<a href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a> &l=
t;<a href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a>&=
gt;
 
Sent: Tuesday, March 29, 2022 9:23 AM 
To: Hanyu Yangcheng &lt;<a href=3D"mailto:hanyu.yangcheng@ingredion.=
com">hanyu.yangcheng@ingredion.com</a>&gt;; Nagul S Naguleswaran &lt;<a hre=
f=3D"mailto:Nagul.Naguleswaran@ingredion.com">Nagul.Naguleswaran@ingredion.=
com</a>&gt; 
Subject: RE: [EXTERNAL] QUOTE INCLUDED: LabX Quote Request: Labconco=
 FreeZone 12 Freeze Dryer 7754010 with Bulk Tray Dryer and Shelves<o:p></o:=
p>
</div>
</div>
<o:p>&nbsp;</o:p></=
span>
<div>
<s=
pan style=3D"font-size:10.5pt;font-family:&quot;Times New Roman&quot;,serif=
;color:red">CAUTION: This email
 originated from outside of Ingredion. Do not click links or open attachmen=
ts unless you recognize the sender and are sure that the content is safe. I=
f you are unsure, contact the sender via a separate email or call and verif=
y.<o:p></o:p>
</div>
<o:p>&nbsp;</o:p></=
span>
<div>
Good morning Hanyu,=
 <o:p></o:p>
<o:p>&nbsp;</o:p></=
span>
What time works for=
 you?&nbsp;&nbsp;&nbsp; <o:p>
</o:p>
<o:p>&nbsp;</o:p></=
span>
Rich<o:p></o:p></sp=
an>
<o:p>&nbsp;</o:p></=
span>
<div>
<div style=3D"border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in =
0in 0in">
From:=
 Hanyu Yangcheng &lt;<a href=3D"mailto:han=
yu.yangcheng@ingredion.com">hanyu.yangcheng@ingredion.com</a>&gt;
 
Sent: Monday, March 28, 2022 4:05 PM 
To: <a href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment=
.com</a>; Nagul S Naguleswaran &lt;<a href=3D"mailto:Nagul.Naguleswaran@ing=
redion.com">Nagul.Naguleswaran@ingredion.com</a>&gt; 
Subject: RE: [EXTERNAL] QUOTE INCLUDED: LabX Quote Request: Labconco=
 FreeZone 12 Freeze Dryer 7754010 with Bulk Tray Dryer and Shelves<o:p></o:=
p>
</div>
</div>
<o:p>&nbsp;</o:p></=
span>
Rich =96 tomorrow m=
orning works better for me.<o:p></o:p>
<o:p>&nbsp;</o:p></=
span>
<div>
<div style=3D"border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in =
0in 0in">
From:=

<a href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a> &l=
t;<a href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a>&=
gt;
 
Sent: Monday, March 28, 2022 4:21 PM 
To: Hanyu Yangcheng &lt;<a href=3D"mailto:hanyu.yangcheng@ingredion.=
com">hanyu.yangcheng@ingredion.com</a>&gt;; Nagul S Naguleswaran &lt;<a hre=
f=3D"mailto:Nagul.Naguleswaran@ingredion.com">Nagul.Naguleswaran@ingredion.=
com</a>&gt; 
Subject: RE: [EXTERNAL] QUOTE INCLUDED: LabX Quote Request: Labconco=
 FreeZone 12 Freeze Dryer 7754010 with Bulk Tray Dryer and Shelves<o:p></o:=
p>
</div>
</div>
<o:p>&nbsp;</o:p></=
span>
<div>
<s=
pan style=3D"font-size:10.5pt;font-family:&quot;Times New Roman&quot;,serif=
;color:red">CAUTION: This email
 originated from outside of Ingredion. Do not click links or open attachmen=
ts unless you recognize the sender and are sure that the content is safe. I=
f you are unsure, contact the sender via a separate email or call and verif=
y.<o:p></o:p>
</div>
<o:p>&nbsp;</o:p></=
span>
<div>
My apologies; may w=
e call you now?&nbsp;&nbsp;
<o:p></o:p>
<o:p>&nbsp;</o:p></=
span>
<div>
<div style=3D"border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in =
0in 0in">
From:=
 Hanyu Yangcheng &lt;<a href=3D"mailto:han=
yu.yangcheng@ingredion.com">hanyu.yangcheng@ingredion.com</a>&gt;
 
Sent: Monday, March 28, 2022 3:12 PM 
To: <a href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment=
.com</a>; Nagul S Naguleswaran &lt;<a href=3D"mailto:Nagul.Naguleswaran@ing=
redion.com">Nagul.Naguleswaran@ingredion.com</a>&gt; 
Subject: RE: [EXTERNAL] QUOTE INCLUDED: LabX Quote Request: Labconco=
 FreeZone 12 Freeze Dryer 7754010 with Bulk Tray Dryer and Shelves<o:p></o:=
p>
</div>
</div>
<o:p>&nbsp;</o:p></=
span>
Rich =96 I didn=92t=
 receive the call from your technician. What time works for you tomorrow?<o=
:p></o:p>
<o:p>&nbsp;</o:p></=
span>
Hanyu<o:p></o:p></s=
pan>
<o:p>&nbsp;</o:p></=
span>
<div>
<div style=3D"border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in =
0in 0in">
From:=

<a href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a> &l=
t;<a href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a>&=
gt;
 
Sent: Monday, March 28, 2022 9:56 AM 
To: Hanyu Yangcheng &lt;<a href=3D"mailto:hanyu.yangcheng@ingredion.=
com">hanyu.yangcheng@ingredion.com</a>&gt;; Nagul S Naguleswaran &lt;<a hre=
f=3D"mailto:Nagul.Naguleswaran@ingredion.com">Nagul.Naguleswaran@ingredion.=
com</a>&gt; 
Subject: RE: [EXTERNAL] QUOTE INCLUDED: LabX Quote Request: Labconco=
 FreeZone 12 Freeze Dryer 7754010 with Bulk Tray Dryer and Shelves<o:p></o:=
p>
</div>
</div>
<o:p>&nbsp;</o:p></=
span>
<div>
<s=
pan style=3D"font-size:10.5pt;font-family:&quot;Times New Roman&quot;,serif=
;color:red">CAUTION: This email
 originated from outside of Ingredion. Do not click links or open attachmen=
ts unless you recognize the sender and are sure that the content is safe. I=
f you are unsure, contact the sender via a separate email or call and verif=
y.<o:p></o:p>
</div>
<o:p>&nbsp;</o:p></=
span>
<div>
Yes, 3pm central wi=
ll work.&nbsp;&nbsp; Talk to you then.&nbsp;
<o:p></o:p>
<o:p>&nbsp;</o:p></=
span>
Rich<o:p></o:p></sp=
an>
<o:p>&nbsp;</o:p></=
span>
<div>
<div style=3D"border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in =
0in 0in">
From:=
 Hanyu Yangcheng &lt;<a href=3D"mailto:han=
yu.yangcheng@ingredion.com">hanyu.yangcheng@ingredion.com</a>&gt;
 
Sent: Monday, March 28, 2022 8:26 AM 
To: <a href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment=
.com</a>; Nagul S Naguleswaran &lt;<a href=3D"mailto:Nagul.Naguleswaran@ing=
redion.com">Nagul.Naguleswaran@ingredion.com</a>&gt; 
Subject: RE: [EXTERNAL] QUOTE INCLUDED: LabX Quote Request: Labconco=
 FreeZone 12 Freeze Dryer 7754010 with Bulk Tray Dryer and Shelves<o:p></o:=
p>
</div>
</div>
<o:p>&nbsp;</o:p></=
span>
Hi Rich, I just got=
 another appointment at 2pm. Can we talk at 3?<o:p></o:p>
<o:p>&nbsp;</o:p></=
span>
<div>
<div style=3D"border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in =
0in 0in">
From:=

<a href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a> &l=
t;<a href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a>&=
gt;
 
Sent: Monday, March 28, 2022 9:15 AM 
To: Hanyu Yangcheng &lt;<a href=3D"mailto:hanyu.yangcheng@ingredion.=
com">hanyu.yangcheng@ingredion.com</a>&gt;; Nagul S Naguleswaran &lt;<a hre=
f=3D"mailto:Nagul.Naguleswaran@ingredion.com">Nagul.Naguleswaran@ingredion.=
com</a>&gt; 
Subject: RE: [EXTERNAL] QUOTE INCLUDED: LabX Quote Request: Labconco=
 FreeZone 12 Freeze Dryer 7754010 with Bulk Tray Dryer and Shelves<o:p></o:=
p>
</div>
</div>
<o:p>&nbsp;</o:p></=
span>
<div>
<s=
pan style=3D"font-size:10.5pt;font-family:&quot;Times New Roman&quot;,serif=
;color:red">CAUTION: This email
 originated from outside of Ingredion. Do not click links or open attachmen=
ts unless you recognize the sender and are sure that the content is safe. I=
f you are unsure, contact the sender via a separate email or call and verif=
y.<o:p></o:p>
</div>
<o:p>&nbsp;</o:p></=
span>
<div>
How about 2pm centr=
al today, 28th?&nbsp;&nbsp;
<o:p></o:p>
<o:p>&nbsp;</o:p></=
span>
<div>
<div style=3D"border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in =
0in 0in">
From:=
 Hanyu Yangcheng &lt;<a href=3D"mailto:han=
yu.yangcheng@ingredion.com">hanyu.yangcheng@ingredion.com</a>&gt;
 
Sent: Sunday, March 27, 2022 7:05 PM 
To: <a href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment=
.com</a>; Nagul S Naguleswaran &lt;<a href=3D"mailto:Nagul.Naguleswaran@ing=
redion.com">Nagul.Naguleswaran@ingredion.com</a>&gt; 
Subject: RE: [EXTERNAL] QUOTE INCLUDED: LabX Quote Request: Labconco=
 FreeZone 12 Freeze Dryer 7754010 with Bulk Tray Dryer and Shelves<o:p></o:=
p>
</div>
</div>
<o:p>&nbsp;</o:p></=
span>
Hi Rich,<o:p></o:p>=

Can you call me on =
Monday 28th at 11am or 1-2pm? You can reach me at 908-685-5371<o=
:p></o:p>
<o:p>&nbsp;</o:p></=
span>
Thank you,<o:p></o:=
p>
Hanyu<o:p></o:p></s=
pan>
<o:p>&nbsp;</o:p></=
span>
<div>
<div style=3D"border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in =
0in 0in">
From:=

<a href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a> &l=
t;<a href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a>&=
gt;
 
Sent: Friday, March 25, 2022 2:58 PM 
To: Hanyu Yangcheng &lt;<a href=3D"mailto:hanyu.yangcheng@ingredion.=
com">hanyu.yangcheng@ingredion.com</a>&gt;; Nagul S Naguleswaran &lt;<a hre=
f=3D"mailto:Nagul.Naguleswaran@ingredion.com">Nagul.Naguleswaran@ingredion.=
com</a>&gt; 
Subject: RE: [EXTERNAL] QUOTE INCLUDED: LabX Quote Request: Labconco=
 FreeZone 12 Freeze Dryer 7754010 with Bulk Tray Dryer and Shelves<o:p></o:=
p>
</div>
</div>
<o:p>&nbsp;</o:p></=
span>
<div>
<s=
pan style=3D"font-size:10.5pt;font-family:&quot;Times New Roman&quot;,serif=
;color:red">CAUTION: This email
 originated from outside of Ingredion. Do not click links or open attachmen=
ts unless you recognize the sender and are sure that the content is safe. I=
f you are unsure, contact the sender via a separate email or call and verif=
y.<o:p></o:p>
</div>
<o:p>&nbsp;</o:p></=
span>
<div>
Good day Hanyu,&nbs=
p; <o:p></o:p>
<o:p>&nbsp;</o:p></=
span>
Can I have one of m=
y techs call you?&nbsp; If so, please provide phone number and best day and=
 time for him to call you.&nbsp;
<o:p></o:p>
<o:p>&nbsp;</o:p></=
span>
Best, <o:p></o:p></=
span>
Rich<o:p></o:p></sp=
an>
<o:p>&nbsp;</o:p></=
span>
<div>
<div style=3D"border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in =
0in 0in">
From:=
 Hanyu Yangcheng &lt;<a href=3D"mailto:han=
yu.yangcheng@ingredion.com">hanyu.yangcheng@ingredion.com</a>&gt;
 
Sent: Friday, March 25, 2022 1:09 PM 
To: <a href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment=
.com</a>; Nagul S Naguleswaran &lt;<a href=3D"mailto:Nagul.Naguleswaran@ing=
redion.com">Nagul.Naguleswaran@ingredion.com</a>&gt; 
Subject: RE: [EXTERNAL] QUOTE INCLUDED: LabX Quote Request: Labconco=
 FreeZone 12 Freeze Dryer 7754010 with Bulk Tray Dryer and Shelves<o:p></o:=
p>
</div>
</div>
<o:p>&nbsp;</o:p></=
span>
Hi Rich,<o:p></o:p>=

I recently tested t=
he freeze dryer, and overall it works properly. But I do noticed a minor is=
sue. After the freeze drying, it took 3-4 hours to defrost completely. I do=
n=92t think the collector can heat up
 to defrost. Can you talk to your technician and help?<o:p></o:p>
<o:p>&nbsp;</o:p></=
span>
Thank you!<o:p></o:=
p>
Hanyu<o:p></o:p></s=
pan>
<o:p>&nbsp;</o:p></=
span>
<div>
<div style=3D"border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in =
0in 0in">
From:=

<a href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a> &l=
t;<a href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a>&=
gt;
 
Sent: Wednesday, March 2, 2022 1:53 PM 
To: Nagul S Naguleswaran &lt;<a href=3D"mailto:Nagul.Naguleswaran@in=
gredion.com">Nagul.Naguleswaran@ingredion.com</a>&gt; 
Cc: Hanyu Yangcheng &lt;<a href=3D"mailto:hanyu.yangcheng@ingredion.=
com">hanyu.yangcheng@ingredion.com</a>&gt; 
Subject: RE: [EXTERNAL] QUOTE INCLUDED: LabX Quote Request: Labconco=
 FreeZone 12 Freeze Dryer 7754010 with Bulk Tray Dryer and Shelves<o:p></o:=
p>
</div>
</div>
<o:p>&nbsp;</o:p></=
span>
<div>
<s=
pan style=3D"font-size:10.5pt;font-family:&quot;Times New Roman&quot;,serif=
;color:red">CAUTION: This email
 originated from outside of Ingredion. Do not click links or open attachmen=
ts unless you recognize the sender and are sure that the content is safe. I=
f you are unsure, contact the sender via a separate email or call and verif=
y.<o:p></o:p>
</div>
<o:p>&nbsp;</o:p></=
span>
<div>
Hi Nagul,&nbsp; <o:=
p></o:p>
<o:p>&nbsp;</o:p></=
span>
We received payment=
 today; thanks!&nbsp;&nbsp;
<o:p></o:p>
<o:p>&nbsp;</o:p></=
span>
Let me check whethe=
r it was sent with oil or not.&nbsp;&nbsp;&nbsp;
<o:p></o:p>
<o:p>&nbsp;</o:p></=
span>
Rich<o:p></o:p></sp=
an>
<o:p>&nbsp;</o:p></=
span>
<div>
<div style=3D"border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in =
0in 0in">
From:=
 Nagul S Naguleswaran &lt;<a href=3D"mailt=
o:Nagul.Naguleswaran@ingredion.com">Nagul.Naguleswaran@ingredion.com</a>&gt;
 
Sent: Wednesday, March 2, 2022 12:50 PM 
To: <a href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment=
.com</a> 
Cc: Hanyu Yangcheng &lt;<a href=3D"mailto:hanyu.yangcheng@ingredion.=
com">hanyu.yangcheng@ingredion.com</a>&gt; 
Subject: RE: [EXTERNAL] QUOTE INCLUDED: LabX Quote Request: Labconco=
 FreeZone 12 Freeze Dryer 7754010 with Bulk Tray Dryer and Shelves<o:p></o:=
p>
</div>
</div>
<o:p>&nbsp;</o:p></=
span>
Hi Rich,<o:p></o:p>=

<o:p>&nbsp;</o:p></=
span>
Thanks for your pat=
ience. We have connected with our finance team. Accordingly, you will recei=
ve the payment anytime soon.
<o:p></o:p>
<o:p>&nbsp;</o:p></=
span>
In the meantime, we=
 have unwrapped the package and plan to make a test run today. Does this un=
it has oil in it?<o:p></o:p>
<o:p>&nbsp;</o:p></=
span>
Regards<o:p></o:p><=
/span>
Nagul<o:p></o:p></s=
pan>
<o:p>&nbsp;</o:p></=
span>
<div>
<div style=3D"border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in =
0in 0in">
From:=

<a href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a> &l=
t;<a href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a>&=
gt;
 
Sent: Monday, February 28, 2022 3:59 PM 
To: Nagul S Naguleswaran &lt;<a href=3D"mailto:Nagul.Naguleswaran@in=
gredion.com">Nagul.Naguleswaran@ingredion.com</a>&gt; 
Cc: Hanyu Yangcheng &lt;<a href=3D"mailto:hanyu.yangcheng@ingredion.=
com">hanyu.yangcheng@ingredion.com</a>&gt; 
Subject: RE: [EXTERNAL] QUOTE INCLUDED: LabX Quote Request: Labconco=
 FreeZone 12 Freeze Dryer 7754010 with Bulk Tray Dryer and Shelves<o:p></o:=
p>
</div>
</div>
<o:p>&nbsp;</o:p></=
span>
<div>
<s=
pan style=3D"font-size:10.5pt;font-family:&quot;Times New Roman&quot;,serif=
;color:red">CAUTION: This email
 originated from outside of Ingredion. Do not click links or open attachmen=
ts unless you recognize the sender and are sure that the content is safe. I=
f you are unsure, contact the sender via a separate email or call and verif=
y.<o:p></o:p>
</div>
<o:p>&nbsp;</o:p></=
span>
<div>
Of course.&nbsp; <o=
:p></o:p>
<o:p>&nbsp;</o:p></=
span>
BR<o:p></o:p></span=
>
<o:p>&nbsp;</o:p></=
span>
<div>
<div style=3D"border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in =
0in 0in">
From:=
 Nagul S Naguleswaran &lt;<a href=3D"mailt=
o:Nagul.Naguleswaran@ingredion.com">Nagul.Naguleswaran@ingredion.com</a>&gt;
 
Sent: Monday, February 28, 2022 1:47 PM 
To: <a href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment=
.com</a> 
Cc: Hanyu Yangcheng &lt;<a href=3D"mailto:hanyu.yangcheng@ingredion.=
com">hanyu.yangcheng@ingredion.com</a>&gt; 
Subject: RE: [EXTERNAL] QUOTE INCLUDED: LabX Quote Request: Labconco=
 FreeZone 12 Freeze Dryer 7754010 with Bulk Tray Dryer and Shelves<o:p></o:=
p>
</div>
</div>
<o:p>&nbsp;</o:p></=
span>
Hi Rich,<o:p></o:p>=

<o:p>&nbsp;</o:p></=
span>
Apologies for the d=
elay. We have contacted our financial team and waiting for their response. =
Could you please provide us with a couple of days to figure out what is goi=
ng on?<o:p></o:p>
<o:p>&nbsp;</o:p></=
span>
Appreciate your pat=
ience. <o:p>
</o:p>
<o:p>&nbsp;</o:p></=
span>
Regards<o:p></o:p><=
/span>
Nagul<o:p></o:p></s=
pan>
<o:p>&nbsp;</o:p></=
span>
<div>
<div style=3D"border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in =
0in 0in">
From:=

<a href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a> &l=
t;<a href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a>&=
gt;
 
Sent: Monday, February 28, 2022 2:39 PM 
To: Nagul S Naguleswaran &lt;<a href=3D"mailto:Nagul.Naguleswaran@in=
gredion.com">Nagul.Naguleswaran@ingredion.com</a>&gt; 
Cc: Hanyu Yangcheng &lt;<a href=3D"mailto:hanyu.yangcheng@ingredion.=
com">hanyu.yangcheng@ingredion.com</a>&gt; 
Subject: RE: [EXTERNAL] QUOTE INCLUDED: LabX Quote Request: Labconco=
 FreeZone 12 Freeze Dryer 7754010 with Bulk Tray Dryer and Shelves<o:p></o:=
p>
</div>
</div>
<o:p>&nbsp;</o:p></=
span>
<div>
<s=
pan style=3D"font-size:10.5pt;font-family:&quot;Times New Roman&quot;,serif=
;color:red">CAUTION: This email
 originated from outside of Ingredion. Do not click links or open attachmen=
ts unless you recognize the sender and are sure that the content is safe. I=
f you are unsure, contact the sender via a separate email or call and verif=
y.<o:p></o:p>
</div>
<o:p>&nbsp;</o:p></=
span>
<div>
Hello Nagul,&nbsp; =
<o:p></o:p>
<o:p>&nbsp;</o:p></=
span>
I still haven=92t r=
eceived the wire transfer. Can you please follow up as to status?<o:p></o:p=
>
<o:p>&nbsp;</o:p></=
span>
Thanks, <o:p></o:p>=

<o:p>&nbsp;</o:p></=
span>
Richard<o:p></o:p><=
/span>
<o:p>&nbsp;</o:p></=
span>
<o:p>&nbsp;</o:p></=
span>
<div>
<div style=3D"border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in =
0in 0in">
From:=
 Nagul S Naguleswaran &lt;<a href=3D"mailt=
o:Nagul.Naguleswaran@ingredion.com">Nagul.Naguleswaran@ingredion.com</a>&gt;
 
Sent: Monday, January 17, 2022 11:28 AM 
To: <a href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment=
.com</a> 
Cc: Hanyu Yangcheng &lt;<a href=3D"mailto:hanyu.yangcheng@ingredion.=
com">hanyu.yangcheng@ingredion.com</a>&gt;; 'Patricia Amaya' &lt;<a href=3D=
"mailto:pamay@sapasequipment.com">pamay@sapasequipment.com</a>&gt; 
Subject: RE: [EXTERNAL] QUOTE INCLUDED: LabX Quote Request: Labconco=
 FreeZone 12 Freeze Dryer 7754010 with Bulk Tray Dryer and Shelves<o:p></o:=
p>
</div>
</div>
<o:p>&nbsp;</o:p></=
span>
Hi Rich,<o:p></o:p>=

<o:p>&nbsp;</o:p></=
span>
Thanks for the note=
. While you are preparing the docs, I have a couple of questions that came =
from one of my colleagues.<o:p></o:p>
<ol style=3D"margin-top:0in" start=3D"1" type=3D"1">
<li class=3D"MsoListParagraph" style=3D"margin-left:0in;mso-list:l0 level1 =
lfo3">What grade of refrigerant is used in=
 this unit? If this is
R22, we are not interested in it. <o:p></o:p></li><li class=
=3D"MsoListParagraph" style=3D"margin-left:0in;mso-list:l0 level1 lfo3"><sp=
an style=3D"font-size:11.0pt">Please confirm, are parts, particularly compr=
essor pump, etc available if something break in the near future?
<o:p></o:p></li></ol>
<o:p>=
&nbsp;</o:p>
Thank=
s,<o:p></o:p>
Nagul=
<o:p></o:p>
<s=
pan style=3D"color:#82C168"><o:p>&nbsp;</o:p>
<s=
pan style=3D"color:#82C168">Nagul S. Naguleswaran,
Ph.D.<o:p></o:p>
<span=
 style=3D"color:#5F5F5F">Protein Chemistry Lead, Global Research<spa=
n style=3D"font-size:11.0pt;line-height:150%"><o:p></o:p>
Ingredion Incorporated
::
10 Finderne Ave :: Bridgewater,=
 NJ 08807 USA<o:p></o:p>
t:
908 685 5039&nbsp; c:
908 745 1876&nbsp; <o:p></o:p>
<=
b>e:
<a href=3D"mailto:nagul.naguleswara=
n@ingredion.com">nagul.na=
guleswaran@ingredion.com</a>
&nbsp;w: 
<a href=3D"http://ingredion.com">http://ingredion.com</a><o:p></o:p></=
span>
<img border=3D"0" w=
idth=3D"172" height=3D"135" style=3D"width:1.7916in;height:1.4062in" id=3D"=
Picture_x0020_13" src=3D"cid:image001.jpg@01DA956D.2D57BEB0"><o:p></o:p>
<o:p>&nbsp;</o:p></=
span>
<o:p>&nbsp;</o:p></=
span>
<o:p>&nbsp;</o:p></=
span>
<div>
<div style=3D"border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in =
0in 0in">
From:=

<a href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a> &l=
t;<a href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a>&=
gt;
 
Sent: Friday, January 14, 2022 5:00 PM 
To: Nagul S Naguleswaran &lt;<a href=3D"mailto:Nagul.Naguleswaran@in=
gredion.com">Nagul.Naguleswaran@ingredion.com</a>&gt; 
Cc: Hanyu Yangcheng &lt;<a href=3D"mailto:hanyu.yangcheng@ingredion.=
com">hanyu.yangcheng@ingredion.com</a>&gt;; 'Patricia Amaya' &lt;<a href=3D=
"mailto:pamay@sapasequipment.com">pamay@sapasequipment.com</a>&gt; 
Subject: RE: [EXTERNAL] QUOTE INCLUDED: LabX Quote Request: Labconco=
 FreeZone 12 Freeze Dryer 7754010 with Bulk Tray Dryer and Shelves<o:p></o:=
p>
</div>
</div>
<o:p>&nbsp;</o:p></=
span>
<div>
<s=
pan style=3D"font-size:10.5pt;font-family:&quot;Times New Roman&quot;,serif=
;color:red">CAUTION: This email
 originated from outside of Ingredion. Do not click links or open attachmen=
ts unless you recognize the sender and are sure that the content is safe. I=
f you are unsure, contact the sender via a separate email or call and verif=
y.<o:p></o:p>
</div>
<o:p>&nbsp;</o:p></=
span>
<div>
Good day Nagul, <o:=
p></o:p>
<o:p>&nbsp;</o:p></=
span>
Was good speaking w=
ith you this morning.&nbsp; We are currently working on the following point=
s; &nbsp;revised quote, detailed warranty terms, &nbsp;new vendor profile a=
nd W-9.&nbsp; We expect to email these to you by Saturday,&nbsp;
 January 15th.&nbsp; <o:p></o:p>
<o:p>&nbsp;</o:p></=
span>
We truly appreciate=
 the opportunity of allowing us to earn your business and are committed to =
offer top service from point of sale through useful life of your equipment.
<o:p></o:p>
<o:p>&nbsp;</o:p></=
span>
Thanks and further =
documents forthcoming.
<o:p></o:p>
<o:p>&nbsp;</o:p></=
span>
Kind regards, <o:p>=
</o:p>
Rich<o:p></o:p></sp=
an>
<o:p>&nbsp;</o:p></=
span>
Richard Cruz<o:p></=
o:p>
Owner <o:p></o:p></s=
pan>
Sapas LLC<o:p></=
o:p>
11511 Gaston Road&nb=
sp; Suite A-106<o:p></o:p>
Katy, TX&nbsp; 77494=
 USA<o:p></o:p>
713-502-3780<o:p></o=
:p>
<a href=3D"https://=
urldefense.com/v3/__https:/sapasequipment.com/__;!!C71ID0LAfaXHFiMLKQ!W6Ns7=
jWAJgNmKVhP742At06A62jgWXRDt59NxzU0jP0Dx3xO-1Ubrxg_R-82EBiy7GOnd-_q$"><s=
pan style=3D"color:#0563C1">https://sapasequipment.com</a><o:p><=
/o:p>
<o:p>&nbsp;</o:p></=
span>
<img border=3D"0" w=
idth=3D"67" height=3D"67" style=3D"width:.6979in;height:.6979in" id=3D"Pict=
ure_x0020_12" src=3D"cid:image002.jpg@01DA956D.2D57BEB0"><o:p></o:p>
<o:p>&nbsp;</o:p></=
span>
&nbsp; <o:p></o:p><=
/span>
<o:p>&nbsp;</o:p></=
span>
<div>
<div style=3D"border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in =
0in 0in">
From:=
 Nagul S Naguleswaran &lt;<a href=3D"mailt=
o:Nagul.Naguleswaran@ingredion.com">Nagul.Naguleswaran@ingredion.com</a>&gt;
 
Sent: Friday, January 14, 2022 10:21 AM 
To: <a href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment=
.com</a> 
Cc: Hanyu Yangcheng &lt;<a href=3D"mailto:hanyu.yangcheng@ingredion.=
com">hanyu.yangcheng@ingredion.com</a>&gt; 
Subject: RE: [EXTERNAL] QUOTE INCLUDED: LabX Quote Request: Labconco=
 FreeZone 12 Freeze Dryer 7754010 with Bulk Tray Dryer and Shelves<o:p></o:=
p>
</div>
</div>
<o:p>&nbsp;</o:p></=
span>
Hi Rich,<o:p></o:p>=

<o:p>&nbsp;</o:p></=
span>
As a follow-up to o=
ur TP conversation, I am reiterating the following.
<o:p></o:p>
<o:p>&nbsp;</o:p></=
span>
<ul style=3D"margin-top:0in" type=3D"disc">
<li class=3D"MsoListParagraph" style=3D"margin-left:0in;mso-list:l5 level1 =
lfo6">Please send us a revised quote with
180 days warranty and please include the warranty terms/condition=
s (in the quote or separately) as well<o:p></o:p></li><li class=
=3D"MsoListParagraph" style=3D"margin-left:0in;mso-list:l5 level1 lfo6"><sp=
an style=3D"font-size:11.0pt">Attached is our
new vendor profile form. Please fill and send it back to us as we ne=
ed to create you as a new vendor in order to start the payment procedure<o:=
p></o:p></li><li class=3D"MsoListParagraph" style=3D"margin-left:0in=
;mso-list:l5 level1 lfo6">Please send us a=
 copy of your
W9 form <o:p></o:p></li></ul>
<o:p>=
&nbsp;</o:p>
Thank=
s,<o:p></o:p>
Nagul=
<o:p></o:p>
<s=
pan style=3D"color:#82C168"><o:p>&nbsp;</o:p>
<s=
pan style=3D"color:#82C168">Nagul S. Naguleswaran,
Ph.D.<o:p></o:p>
<span=
 style=3D"color:#5F5F5F">Protein Chemistry Lead, Global Research<spa=
n style=3D"font-size:11.0pt;line-height:150%"><o:p></o:p>
Ingredion Incorporated
::
10 Finderne Ave :: Bridgewater,=
 NJ 08807 USA<o:p></o:p>
t:
908 685 5039&nbsp; c:
908 745 1876&nbsp; <o:p></o:p>
<=
b>e:
<a href=3D"mailto:nagul.naguleswara=
n@ingredion.com">nagul.na=
guleswaran@ingredion.com</a>
&nbsp;w: 
<a href=3D"http://ingredion.com">http://ingredion.com</a><o:p></o:p></=
span>
<img border=3D"0" w=
idth=3D"172" height=3D"135" style=3D"width:1.7916in;height:1.4062in" id=3D"=
_x0000_i1035" src=3D"cid:image001.jpg@01DA956D.2D57BEB0"><o:p></o:p>
<o:p>&nbsp;</o:p></=
span>
<o:p>&nbsp;</o:p></=
span>
<o:p>&nbsp;</o:p></=
span>
<div>
<div style=3D"border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in =
0in 0in">
From:=

<a href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a> &l=
t;<a href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a>&=
gt;
 
Sent: Thursday, January 13, 2022 3:54 PM 
To: Nagul S Naguleswaran &lt;<a href=3D"mailto:Nagul.Naguleswaran@in=
gredion.com">Nagul.Naguleswaran@ingredion.com</a>&gt; 
Cc: Hanyu Yangcheng &lt;<a href=3D"mailto:hanyu.yangcheng@ingredion.=
com">hanyu.yangcheng@ingredion.com</a>&gt; 
Subject: RE: [EXTERNAL] QUOTE INCLUDED: LabX Quote Request: Labconco=
 FreeZone 12 Freeze Dryer 7754010 with Bulk Tray Dryer and Shelves<o:p></o:=
p>
</div>
</div>
<o:p>&nbsp;</o:p></=
span>
<div>
<s=
pan style=3D"font-size:10.5pt;font-family:&quot;Times New Roman&quot;,serif=
;color:red">CAUTION: This email
 originated from outside of Ingredion. Do not click links or open attachmen=
ts unless you recognize the sender and are sure that the content is safe. I=
f you are unsure, contact the sender via a separate email or call and verif=
y.<o:p></o:p>
</div>
<o:p>&nbsp;</o:p></=
span>
<div>
Perfect, I didn=92t=
 want to pester you during your return.&nbsp; Please find my responses belo=
w noted in red. &nbsp;&nbsp;<o:p></o:p>
<o:p>&nbsp;</o:p></=
span>
If you have any fur=
ther questions, please don=92t hesitate to contact me.&nbsp;
<o:p></o:p>
<o:p>&nbsp;</o:p></=
span>
Kind regards, <o:p>=
</o:p>
Rich<o:p></o:p></sp=
an>
<o:p>&nbsp;</o:p></=
span>
Richard Cruz<o:p></=
o:p>
Owner <o:p></o:p></s=
pan>
Sapas LLC<o:p></=
o:p>
11511 Gaston Road&nb=
sp; Suite A-106<o:p></o:p>
Katy, TX&nbsp; 77494=
 USA<o:p></o:p>
713-502-3780<o:p></o=
:p>
<a href=3D"https://=
urldefense.com/v3/__https:/sapasequipment.com/__;!!C71ID0LAfaXHFiMLKQ!W6Ns7=
jWAJgNmKVhP742At06A62jgWXRDt59NxzU0jP0Dx3xO-1Ubrxg_R-82EBiy7GOnd-_q$"><s=
pan style=3D"color:#0563C1">https://sapasequipment.com</a><o:p><=
/o:p>
<o:p>&nbsp;</o:p></=
span>
<img border=3D"0" w=
idth=3D"67" height=3D"67" style=3D"width:.6979in;height:.6979in" id=3D"Pict=
ure_x0020_3" src=3D"cid:image002.jpg@01DA956D.2D57BEB0"><o:p></o:p>
<o:p>&nbsp;</o:p></=
span>
<div>
<div style=3D"border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in =
0in 0in">
From:=
 Nagul S Naguleswaran &lt;<a href=3D"mailt=
o:Nagul.Naguleswaran@ingredion.com">Nagul.Naguleswaran@ingredion.com</a>&gt;
 
Sent: Thursday, January 13, 2022 2:29 PM 
To: <a href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment=
.com</a> 
Cc: Hanyu Yangcheng &lt;<a href=3D"mailto:hanyu.yangcheng@ingredion.=
com">hanyu.yangcheng@ingredion.com</a>&gt; 
Subject: RE: [EXTERNAL] QUOTE INCLUDED: LabX Quote Request: Labconco=
 FreeZone 12 Freeze Dryer 7754010 with Bulk Tray Dryer and Shelves 
Importance: High<o:p></o:p>
</div>
</div>
<o:p>&nbsp;</o:p></=
span>
Hi Rich,<o:p></o:p>=

<o:p>&nbsp;</o:p></=
span>
Happy new year!<o:p=
></o:p>
<o:p>&nbsp;</o:p></=
span>
We are back to busi=
ness. Could you please send us the revised quote with 6 months warranty?
<o:p></o:p>
Also, please let us=
 know the following.
<o:p></o:p>
<ol style=3D"margin-top:0in" start=3D"1" type=3D"1">
<li class=3D"MsoListParagraph" style=3D"margin-left:0in;mso-list:l3 level1 =
lfo9">Where is this equipment shipped from=
? From Katy,TX
( suburb outside of Houston)<o:p></o:p></s=
pan></li><li class=3D"MsoListParagraph" style=3D"margin-left:0in;mso-list:l=
3 level1 lfo9">What type of shipping are y=
ou planning to use?
Will go out via R&amp;L Carrriers.&nbsp; We =93ov=
er-pack=94 in order to offer extra protection during shipping.&nbsp; Delive=
ry service also includes lowering unit to ground level and moving to entran=
ce of building
<o:p></o:p></li><li class=3D"MsoListParagraph" style=3D"margi=
n-left:0in;mso-list:l3 level1 lfo9">What i=
s the estimated time of delivery?&nbsp;
They usually take 2-3 days to deliver<o:p>=
</o:p></li><li class=3D"MsoListParagraph" style=3D"margin-left:0in;m=
so-list:l3 level1 lfo9">I guess you will t=
ake care of the insurance until you deliver the unit to our side, correct?
I insure equipment with Capital Insurance ( a div=
ision of UPS).&nbsp; They are excellent in case of claims<o:p></o:p>=
</li><li class=3D"MsoListParagraph" style=3D"margin-left:0in;mso-lis=
t:l3 level1 lfo9">What is the immediate ne=
xt step? If agreed on terms of quote,
I can send you a quicken invoice where you can pa=
y with credit card.
<o:p></o:p></li></ol>
<o:p>&nbsp;</o:p></=
span>
We can start creati=
ng a PO accordingly. Please give me a call at (908) 745 1876 if you need an=
y info from outside.
<o:p></o:p>
<o:p>=
&nbsp;</o:p>
Thank=
s,<o:p></o:p>
Nagul=
<o:p></o:p>
<s=
pan style=3D"color:#82C168"><o:p>&nbsp;</o:p>
<s=
pan style=3D"color:#82C168">Nagul S. Naguleswaran,
Ph.D.<o:p></o:p>
<span=
 style=3D"color:#5F5F5F">Protein Chemistry Lead, Global Research<spa=
n style=3D"font-size:11.0pt;line-height:150%"><o:p></o:p>
Ingredion Incorporated
::
10 Finderne Ave :: Bridgewater,=
 NJ 08807 USA<o:p></o:p>
t:
908 685 5039&nbsp; c:
908 745 1876&nbsp; <o:p></o:p>
<=
b>e:
<a href=3D"mailto:nagul.naguleswara=
n@ingredion.com">nagul.na=
guleswaran@ingredion.com</a>
&nbsp;w: 
<a href=3D"http://ingredion.com">http://ingredion.com</a><o:p></o:p></=
span>
<img border=3D"0" w=
idth=3D"172" height=3D"135" style=3D"width:1.7916in;height:1.4062in" id=3D"=
Picture_x0020_5" src=3D"cid:image001.jpg@01DA956D.2D57BEB0"><o:p></o:p>
<o:p>&nbsp;</o:p></=
span>
<o:p>&nbsp;</o:p></=
span>
<o:p>&nbsp;</o:p></=
span>
<o:p>&nbsp;</o:p></=
span>
<o:p>&nbsp;</o:p></=
span>
<div>
<div style=3D"border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in =
0in 0in">
From:=

<a href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a> &l=
t;<a href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a>&=
gt;
 
Sent: Monday, December 20, 2021 5:42 PM 
To: Nagul S Naguleswaran &lt;<a href=3D"mailto:Nagul.Naguleswaran@in=
gredion.com">Nagul.Naguleswaran@ingredion.com</a>&gt; 
Subject: RE: [EXTERNAL] QUOTE INCLUDED: LabX Quote Request: Labconco=
 FreeZone 12 Freeze Dryer 7754010 with Bulk Tray Dryer and Shelves<o:p></o:=
p>
</div>
</div>
<o:p>&nbsp;</o:p></=
span>
<div>
<s=
pan style=3D"font-size:10.5pt;font-family:&quot;Times New Roman&quot;,serif=
;color:red">CAUTION: This email
 originated from outside of Ingredion. Do not click links or open attachmen=
ts unless you recognize the sender and are sure that the content is safe. I=
f you are unsure, contact the sender via a separate email or call and verif=
y.<o:p></o:p>
</div>
<o:p>&nbsp;</o:p></=
span>
<div>
Of course.&nbsp;&nb=
sp; Happy Holidays.&nbsp;
<o:p></o:p>
<o:p>&nbsp;</o:p></=
span>
Rich<o:p></o:p></sp=
an>
<o:p>&nbsp;</o:p></=
span>
<div>
<div style=3D"border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in =
0in 0in">
From:=
 Nagul S Naguleswaran &lt;<a href=3D"mailt=
o:Nagul.Naguleswaran@ingredion.com">Nagul.Naguleswaran@ingredion.com</a>&gt;
 
Sent: Monday, December 20, 2021 3:38 PM 
To: <a href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment=
.com</a> 
Subject: RE: [EXTERNAL] QUOTE INCLUDED: LabX Quote Request: Labconco=
 FreeZone 12 Freeze Dryer 7754010 with Bulk Tray Dryer and Shelves<o:p></o:=
p>
</div>
</div>
<o:p>&nbsp;</o:p></=
span>
Hi Richard,<o:p></o=
:p>
<o:p>&nbsp;</o:p></=
span>
Thanks for the quot=
ation. I will have a discussion internally and get back to you soon.<o:p></=
o:p>
<o:p>&nbsp;</o:p></=
span>
Thank=
s,<o:p></o:p>
Nagul=
<o:p></o:p>
<s=
pan style=3D"color:#82C168"><o:p>&nbsp;</o:p>
<s=
pan style=3D"color:#82C168">Nagul S. Naguleswaran,
Ph.D.<o:p></o:p>
<span=
 style=3D"color:#5F5F5F">Protein Chemistry Lead, Global Research<spa=
n style=3D"font-size:11.0pt;line-height:150%"><o:p></o:p>
Ingredion Incorporated
::
10 Finderne Ave :: Bridgewater,=
 NJ 08807 USA<o:p></o:p>
t:
908 685 5039&nbsp; c:
908 745 1876&nbsp; <o:p></o:p>
<=
b>e:
<a href=3D"mailto:nagul.naguleswara=
n@ingredion.com">nagul.na=
guleswaran@ingredion.com</a>
&nbsp;w: 
<a href=3D"http://ingredion.com">http://ingredion.com</a><o:p></o:p></=
span>
<img border=3D"0" w=
idth=3D"172" height=3D"135" style=3D"width:1.7916in;height:1.4062in" id=3D"=
x_x_Picture_x0020_1" src=3D"cid:image001.jpg@01DA956D.2D57BEB0"><spa=
n style=3D"font-size:11.0pt"><o:p></o:p>
<o:p>&nbsp;</o:p></=
span>
<o:p>&nbsp;</o:p></=
span>
<o:p>&nbsp;</o:p></=
span>
<div>
<div style=3D"border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in =
0in 0in">
From:=

<a href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a> &l=
t;<a href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a>&=
gt;
 
Sent: Friday, December 17, 2021 8:17 PM 
To: Nagul S Naguleswaran &lt;<a href=3D"mailto:Nagul.Naguleswaran@in=
gredion.com">Nagul.Naguleswaran@ingredion.com</a>&gt; 
Subject: [EXTERNAL] QUOTE INCLUDED: LabX Quote Request: Labconco Fre=
eZone 12 Freeze Dryer 7754010 with Bulk Tray Dryer and Shelves<o:p></o:p></=
span>
</div>
</div>
<o:p>&nbsp;</o:p></=
span>
<div>
<s=
pan style=3D"font-size:10.5pt;font-family:&quot;Times New Roman&quot;,serif=
;color:red">CAUTION: This email
 originated from outside of Ingredion. Do not click links or open attachmen=
ts unless you recognize the sender and are sure that the content is safe. I=
f you are unsure, contact the sender via a separate email or call and verif=
y.<o:p></o:p>
</div>
<o:p>&nbsp;</o:p></=
span>
<div>
Hello&nbsp; Mr. Naguleswaran, &nb=
sp;,<o:p></o:p>
It was a pleasure speaking with y=
ou earlier today.&nbsp; Please find quote for
Labconco FreeZone 12 Freeze Dryer 7754010 with Bulk Tray Dryer and Shelv=
es.
&nbsp;A=
long with quote please note this unit includes the following:
<o:p></o:p>
&nbsp;<o:p></o:p></=
span>
=B7&nbsp; 
90-180 Days fully warranty <o:p></o:p>
=B7&nbsp; Unit full=
y refurbished and inspected by a professional technician.&nbsp; Quote inclu=
ded:<o:p></o:p>
=B7&nbsp; 30 day <i=
>Best Price Guarantee Program : If within 30 days you find a better pri=
ce for a similar item we will refund the difference plus 5%<o:p></o:p></spa=
n>
=B7&nbsp; We pack y=
our lab unit EXTREMELY careful meeting shipping standards for sensitive lab=
 equipment.&nbsp;
<o:p></o:p>
&nbsp;<o:p></o:p></=
span>
Some of the researc=
h departments we currently supply to are:<o:p></o:p>
<img border=3D"0" w=
idth=3D"105" height=3D"105" style=3D"width:1.0937in;height:1.0937in" id=3D"=
x_x_x_x_x_gmail-m_1703907351780868773gmail-m_-4133195555147497213gmail-m_31=
58862353631449204gmail-m_-685303273995831711Picture_x0020_1" src=3D"cid:ima=
ge003.jpg@01DA956D.2D57BEB0" alt=3D"Amazon.com: Yale University Logo Women'=
s Sweatshirt: Clothing"><img border=3D"0" width=3D"320" height=3D"95" style=
=3D"width:3.3333in;height:.9895in" id=3D"x_x_x_x_x_gmail-m_1703907351780868=
773gmail-m_-4133195555147497213gmail-m_3158862353631449204gmail-m_-68530327=
3995831711Picture_x0020_3" src=3D"cid:image004.png@01DA956D.2D57BEB0" alt=
=3D"High Resolution Harvard University Logo, HD Png Download - kindpng"><im=
g border=3D"0" width=3D"122" height=3D"91" style=3D"width:1.2708in;height:.=
9479in" id=3D"x_x_x_x_x_gmail-m_1703907351780868773gmail-m_-413319555514749=
7213gmail-m_3158862353631449204gmail-m_-685303273995831711Picture_x0020_6" =
src=3D"cid:image005.jpg@01DA956D.2D57BEB0" alt=3D"Tiger LSU Logo drawing fr=
ee image download"><img border=3D"0" width=3D"217" height=3D"95" style=3D"w=
idth:2.2604in;height:.9895in" id=3D"Picture_x0020_7" src=3D"cid:image006.pn=
g@01DA956D.2D57BEB0" alt=3D"stanford-logo - RecycleMania"><o:p></o:p>
&nbsp;<o:p></o:p></=
span>
&nbsp;<o:p></o:p></=
span>
Thanks for the oppo=
rtunity to earn your business and looking forwards to your response.&nbsp; =
&nbsp;<o:p></o:p>
&nbsp;<o:p></o:p></=
span>
Richard Cruz<o:p></=
o:p>
Owner <o:p></o:p>
Sapas LLC=
<o:p></o:p>
11511 Gaston Road&nb=
sp; Suite A-106<o:p></o:p></=
p>
Katy, TX&nbsp; 77494=
 USA<o:p></o:p>
713-502-3780<=
span style=3D"font-size:11.0pt"><o:p></o:p>
<a href=3D"https://=
urldefense.com/v3/__https:/can01.safelinks.protection.outlook.com/?url=3Dht=
tps*3A*2F*2Fsapasequipment.com*2F&amp;data=3D04*7C01*7Cb.ganss*40dentistry.=
utoronto.ca*7C9670a01faeaa446f7b7e08d9883bfa30*7C78aac2262f034b4d9037b46d56=
c55210*7C0*7C0*7C637690615324287442*7CUnknown*7CTWFpbGZsb3d8eyJWIjoiMC4wLjA=
wMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0*3D*7C2000&amp;sdata=3DMVqu=
dscbTelIv6Fej28PcSYnAl0grpGJOWlJb*2FQiwDs*3D&amp;reserved=3D0__;JSUlJSUlJSU=
lJSUlJSUlJSUl!!C71ID0LAfaXHFiMLKQ!WocF4VtUp3LyOOKSx3S2f7BChfl5GmJCx4_nT33eC=
Rv1QmWxkTYvnLHafvLFZ0sL8pkzL7DI$">https://=
sapasequipment.com</a><o:p></o:p>
&nbsp;<o:p></o:p></=
span>
<img border=3D"0" w=
idth=3D"100" height=3D"100" style=3D"width:1.0416in;height:1.0416in" id=3D"=
Picture_x0020_10" src=3D"cid:image007.jpg@01DA956D.2D57BEB0"><o:p></o:p>
<o:p>&nbsp;</o:p></=
span>
<o:p>&nbsp;</o:p></=
span>
<div>
<div style=3D"border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in =
0in 0in">
From:=

<a href=3D"https://urldefense.com/v3/__http:/LabX.com__;!!C71ID0LAfaXHFiMLK=
Q!UJZmeTmNr-Jdy5_TQyW5jSjWotACVVLT6vf3K_z8e1uV_KkesD98Xsu_Ti_QuutDDAReMuc$">
LabX.com</a> &lt;<a href=3D"mailto:postoffice@mailer.labx.com">postoffice@m=
ailer.labx.com</a>&gt;
 
Sent: Friday, December 17, 2021 1:44 PM 
To: <a href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment=
.com</a> 
Cc: <a href=3D"mailto:ailedalvarez@gmail.com">ailedalvarez@gmail.com=
</a>; <a href=3D"mailto:betsyalvarez12@gmail.com">
betsyalvarez12@gmail.com</a> 
Subject: LabX Quote Request: Labconco FreeZone 12 Freeze Dryer 77540=
10 with Bulk Tray Dryer and Shelves<o:p></o:p>
</div>
</div>
<o:p>&nbsp;</o:p></=
span>
<table class=3D"MsoNormalTable" border=3D"0" cellspacing=3D"0" cellpadding=
=3D"0" width=3D"100%" style=3D"width:100.0%;border-collapse:collapse">
<tbody>
<tr>
<td width=3D"100%" valign=3D"top" style=3D"width:100.0%;padding:.75pt .75pt=
 22.5pt .75pt">
<div align=3D"center">
<table class=3D"MsoNormalTable" border=3D"0" cellspacing=3D"0" cellpadding=
=3D"0" width=3D"600" style=3D"width:6.25in;border-collapse:collapse">
<tbody>
<tr>
<td valign=3D"top" style=3D"padding:7.5pt 7.5pt 0in 7.5pt">
<a href=3D"https://urldefense.com/v3/__https:/u71673=
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=3D"0" style=3D"border-collapse:collapse">
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<tr>
<td valign=3D"top" style=3D"padding:.75pt .75pt .75pt .75pt">
Richard Cruz,
<o:p></o:p>
</td>
</tr>
<tr>
<td valign=3D"top" style=3D"padding:.75pt .75pt .75pt .75pt">
You have received a Quote Request. You can reply to thi=
s e-mail and your response will be sent to the buyer, or you can contact th=
em based on the information provided below.<o:p></o:p>
</td>
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<table class=3D"MsoNormalTable" border=3D"0" cellspacing=3D"0" cellpadding=
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<tbody>
<tr>
<td width=3D"50%" valign=3D"top" style=3D"width:50.0%;padding:7.5pt 7.5pt 7=
.5pt 0in">
<h3 style=3D"margin-top:0in">Your Ad Info<o:p></o:p></h3>
Ad Number: 13740609<o:p></o:p>
Ad headline: Labconco FreeZone 12 Freeze Dryer 7754010 =
with Bulk Tray Dryer and Shelves<o:p></o:p>
Manufacturer Name: Labconco<o:p></o:p>
Seller Item Number:
<o:p></o:p>
Model: 7754010
<o:p></o:p>
Link:
<a href=3D"https://urldefense.com/v=
3/__http:/www.labx.com/item/name/13740609__;!!C71ID0LAfaXHFiMLKQ!WocF4VtUp3=
LyOOKSx3S2f7BChfl5GmJCx4_nT33eCRv1QmWxkTYvnLHafvLFZ0sL8mvCr6aL$">www.lab=
x.com/item/name/13740609</a><o:p></o:p></spa=
n>
</td>
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.5pt 0in"></td>
</tr>
<tr>
<td width=3D"50%" valign=3D"top" style=3D"width:50.0%;padding:7.5pt 7.5pt 7=
.5pt 0in">
<h3 style=3D"margin-top:0in">Inquirer Information<o:p></o:p></h3>
Name: Nagul Naguleswaran<o:p></o:p>
Email:
<a href=3D"mailto:nagul.naguleswara=
n@ingredion.com">nagul.naguleswaran@ingredion.com</a><span=
 style=3D"font-size:10.5pt;font-family:&quot;Open Sans&quot;,sans-serif;col=
or:#333333"><o:p></o:p>
Phone: 9087451876<o:p></o:p>
Company: Ingredion<o:p></o:p>
Street: 17 Bond st<o:p></o:p>
City: Bridgewater<o:p></o:p>
State: New Jersey<o:p></o:p>
Country: United States<o:p></o:p>
Zip Code: 08807<o:p></o:p>
</td>
<td width=3D"50%" valign=3D"top" style=3D"width:50.0%;padding:7.5pt 7.5pt 7=
.5pt 0in">
<table class=3D"MsoNormalTable" border=3D"0" cellspacing=3D"0" cellpadding=
=3D"0" width=3D"100%" style=3D"width:100.0%;border-collapse:collapse">
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<tbody>
<tr>
<td valign=3D"top" style=3D"background:#FDF0D5;padding:7.5pt 7.5pt 7.5pt 7.=
5pt">
Hello, could I get a quote for Labc=
onco FreeZone 12 Freeze Dryer 7754010 with Bulk Tray Dryer and Shelves? In =
addition, I would like to know whether you could
 increase the warranty period beyond 90 days. 
 
Thanks <o:p></o:p>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
<tr>
<td valign=3D"top" style=3D"padding:.75pt .75pt .75pt .75pt">
A copy of this quote has been placed in your account on=
 LabX.
<o:p></o:p>
</td>
</tr>
<tr>
<td valign=3D"top" style=3D"padding:.75pt .75pt .75pt .75pt"></td>
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<td valign=3D"top" style=3D"padding:0in 7.5pt 7.5pt 7.5pt">
Thank you for using LabX!<o:p></o:p>
_______________________________________________________=
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LabX - A Marketplace for Science and Industry<o:p></o:p=
>
For assistance please contact us<o:p></o:p>
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