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✏️ Editing: 1719494977.M776366P340587.aristoteles.x5servers.net,S=18237,W=18500:2,S

Envelope-to: rcruz@sapasequipment.com
Delivery-date: Thu, 27 Jun 2024 09:29:37 -0400
Date: Thu, 27 Jun 2024 07:28:55 -0600 (MDT)
From: Grainger Feedback <noreply@feedback.grainger.com>
Sender: Grainger Feedback <noreply@feedback.grainger.com>
Reply-To: Grainger Feedback <noreply@feedback.grainger.com>
To: rcruz@sapasequipment.com
Message-ID: <304485875.18420957.1719494935883@788926f8beac>
Subject: Customers Like You Count! Grainger wants to hear from you.
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Dear Valued Customer,

We'd still like to hear from you about your experience researching and
purchasing products used to maintain your facility and keep your operations
running safely. Please share your thoughts in this short 5-10 minute survey.

Thinking about all experiences you have had with Grainger in the last 3
months, how would you rate your overall satisfaction with us? (This could
include online, phone, email, chat, in-store and in-person) Extremely
Dissatisfied
<https://grainger.qualtrics.com/jfe/form/SV_dhGdCfnd0Ad0pxk?Q_DL=1PGtWTSbUZfO5IV_dhGdCfnd0Ad0pxk_CGC_0iVVGmtEuFNnoa4&Q_CHL=email&Q_PopulateResponse=%7B%22QID63%22:%221%22%7D&Q_PopulateValidate=1>
Somewhat Dissatisfied
<https://grainger.qualtrics.com/jfe/form/SV_dhGdCfnd0Ad0pxk?Q_DL=1PGtWTSbUZfO5IV_dhGdCfnd0Ad0pxk_CGC_0iVVGmtEuFNnoa4&Q_CHL=email&Q_PopulateResponse=%7B%22QID63%22:%222%22%7D&Q_PopulateValidate=1>
Neither Satisfied nor Dissatisfied
<https://grainger.qualtrics.com/jfe/form/SV_dhGdCfnd0Ad0pxk?Q_DL=1PGtWTSbUZfO5IV_dhGdCfnd0Ad0pxk_CGC_0iVVGmtEuFNnoa4&Q_CHL=email&Q_PopulateResponse=%7B%22QID63%22:%223%22%7D&Q_PopulateValidate=1>
Somewhat Satisfied
<https://grainger.qualtrics.com/jfe/form/SV_dhGdCfnd0Ad0pxk?Q_DL=1PGtWTSbUZfO5IV_dhGdCfnd0Ad0pxk_CGC_0iVVGmtEuFNnoa4&Q_CHL=email&Q_PopulateResponse=%7B%22QID63%22:%224%22%7D&Q_PopulateValidate=1>
Extremely Satisfied
<https://grainger.qualtrics.com/jfe/form/SV_dhGdCfnd0Ad0pxk?Q_DL=1PGtWTSbUZfO5IV_dhGdCfnd0Ad0pxk_CGC_0iVVGmtEuFNnoa4&Q_CHL=email&Q_PopulateResponse=%7B%22QID63%22:%225%22%7D&Q_PopulateValidate=1>
I have not interacted with Grainger in the last 3 months
<https://grainger.qualtrics.com/jfe/form/SV_dhGdCfnd0Ad0pxk?Q_DL=1PGtWTSbUZfO5IV_dhGdCfnd0Ad0pxk_CGC_0iVVGmtEuFNnoa4&Q_CHL=email&Q_PopulateResponse=%7B%22QID63%22:%226%22%7D&Q_PopulateValidate=1>
Your feedback will be used to help us understand what we do well and where we
can improve to better serve you.

Sincerely,

The Grainger Customer Experience Team

If you would like to exclude your e-mail address from future Grainger
surveys, pleaseclick here
<https://grainger.qualtrics.com/CP/Register.php?OptOut=true&RID=CGC_0iVVGmtEuFNnoa4&LID=GR_9RlJXuwl8iCSjgq&DID=EMD_ZQUrzk4k9bCiExb&BT=Z3JhaW5nZXI&_=1>
.

PLEASE DO NOT REPLY TO THIS EMAIL. Replies to this email will not be received.

W.W.Grainger, Inc. 100 Grainger Parkway Lake Forest, IL 60045-5201

6/27/2024
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<html><head></head><body><p>&nbsp;</p>

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									<p>Dear Valued Customer,<br>
									<br>
									We'd still like to hear from you about your experience researching and purchasing products used to maintain your facility and keep your operations running safely. Please share your thoughts in this short 5-10 minute survey.&nbsp;</p>
									</td>
								</tr>
								<tr class="bodyElement" id="questionTR">
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												<td style="padding-bottom: 12px; font-size: 15px; text-align: center;"><strong>Thinking about all experiences you have had with Grainger in the last 3 months, how would you rate your overall satisfaction with us? (This could include online, phone, email, chat, in-store and in-person)</strong></td>
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															<td style="background:#C8102E;border-radius:3px;"><a href="https://grainger.qualtrics.com/jfe/form/SV_dhGdCfnd0Ad0pxk?Q_DL=1PGtWTSbUZfO5IV_dhGdCfnd0Ad0pxk_CGC_0iVVGmtEuFNnoa4&amp;Q_CHL=email&amp;Q_PopulateResponse=%7B%22QID63%22:%221%22%7D&amp;Q_PopulateValidate=1" style="display:block;font-size:12px;text-decoration:none;color:#FFFFFF;border:12px solid #C8102E;border-radius:3px;background:#C8102E;"><strong>Extremely Dissatisfied</strong></a></td>
															<td style="background:#C8102E;border-radius:3px;"><a href="https://grainger.qualtrics.com/jfe/form/SV_dhGdCfnd0Ad0pxk?Q_DL=1PGtWTSbUZfO5IV_dhGdCfnd0Ad0pxk_CGC_0iVVGmtEuFNnoa4&amp;Q_CHL=email&amp;Q_PopulateResponse=%7B%22QID63%22:%222%22%7D&amp;Q_PopulateValidate=1" style="display:block;font-size:12px;text-decoration:none;color:#FFFFFF;border:12px solid #C8102E;border-radius:3px;background:#C8102E;"><strong>Somewhat Dissatisfied</strong></a></td>
															<td style="background:#C8102E;border-radius:3px;"><a href="https://grainger.qualtrics.com/jfe/form/SV_dhGdCfnd0Ad0pxk?Q_DL=1PGtWTSbUZfO5IV_dhGdCfnd0Ad0pxk_CGC_0iVVGmtEuFNnoa4&amp;Q_CHL=email&amp;Q_PopulateResponse=%7B%22QID63%22:%223%22%7D&amp;Q_PopulateValidate=1" style="display:block;font-size:12px;text-decoration:none;color:#FFFFFF;border:12px solid #C8102E;border-radius:3px;background:#C8102E;"><strong>Neither Satisfied nor Dissatisfied</strong></a></td>
															<td style="background:#C8102E;border-radius:3px;"><a href="https://grainger.qualtrics.com/jfe/form/SV_dhGdCfnd0Ad0pxk?Q_DL=1PGtWTSbUZfO5IV_dhGdCfnd0Ad0pxk_CGC_0iVVGmtEuFNnoa4&amp;Q_CHL=email&amp;Q_PopulateResponse=%7B%22QID63%22:%224%22%7D&amp;Q_PopulateValidate=1" style="display:block;font-size:12px;text-decoration:none;color:#FFFFFF;border:12px solid #C8102E;border-radius:3px;background:#C8102E;"><strong>Somewhat Satisfied</strong></a></td>
															<td style="background:#C8102E;border-radius:3px;"><a href="https://grainger.qualtrics.com/jfe/form/SV_dhGdCfnd0Ad0pxk?Q_DL=1PGtWTSbUZfO5IV_dhGdCfnd0Ad0pxk_CGC_0iVVGmtEuFNnoa4&amp;Q_CHL=email&amp;Q_PopulateResponse=%7B%22QID63%22:%225%22%7D&amp;Q_PopulateValidate=1" style="display:block;font-size:12px;text-decoration:none;color:#FFFFFF;border:12px solid #C8102E;border-radius:3px;background:#C8102E;"><strong>Extremely Satisfied</strong></a></td>
															<td style="background:#C8102E;border-radius:3px;"><a href="https://grainger.qualtrics.com/jfe/form/SV_dhGdCfnd0Ad0pxk?Q_DL=1PGtWTSbUZfO5IV_dhGdCfnd0Ad0pxk_CGC_0iVVGmtEuFNnoa4&amp;Q_CHL=email&amp;Q_PopulateResponse=%7B%22QID63%22:%226%22%7D&amp;Q_PopulateValidate=1" style="display:block;font-size:12px;text-decoration:none;color:#FFFFFF;border:12px solid #C8102E;border-radius:3px;background:#C8102E;"><strong>I have not interacted with Grainger in the last 3 months</strong></a></td>
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						<p><br>
						Your feedback will be used to help us understand what we do well and where we can improve to better serve you.<br>
						<br>
						<br>
						Sincerely,</p>

<p>The Grainger Customer Experience Team</p>
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									<p style="font-size: 12px; line-height: 16px;">If you would like to exclude your e-mail address from future Grainger surveys, please <span class="optout"><a href="https://grainger.qualtrics.com/CP/Register.php?OptOut=true&amp;RID=CGC_0iVVGmtEuFNnoa4&amp;LID=GR_9RlJXuwl8iCSjgq&amp;DID=EMD_ZQUrzk4k9bCiExb&amp;BT=Z3JhaW5nZXI&amp;_=1">click here</a></span>.</p>

<p style="font-size: 12px; line-height: 16px;">PLEASE DO NOT REPLY TO THIS EMAIL. Replies to this email will not be received.</p>

<p style="font-size: 12px; line-height: 16px;">W.W.Grainger, Inc. 100 Grainger Parkway Lake Forest, IL 60045-5201<br>
									<br>
									<span style="color:#ffffff;"><span style="font-size:11px;">6/27/2024</span></span></p>
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