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Envelope-to: rcruz@sapasequipment.com
Delivery-date: Thu, 27 Jun 2024 16:50:45 -0400
Date: Thu, 27 Jun 2024 20:49:58 +0000 (UTC)
From: National Debt Relief <success@nationaldebtrelief.com>
Message-ID: <wGDUQ000000000000000000000000000000000000000000000SFRB7900Hhhtg0vgTmi2qzhhjNpB4A@sfdc.net>
Subject: Re:New Banking Information [ thread::AlU40m9ufr2ifExquf4EeCw:: ]
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To: "rcruz@sapasequipment.com" <rcruz@sapasequipment.com>
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 Content preview: Dear Richard, Thank you for contacting us about recent changes
 pertaining to your bank account. My name is Juan, and it would be my pleasure
 to assist with your inquiry. For us to update your account, we would need
 [...] 
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Dear Richard,=20

Thank you for contacting us about recent changes pertaining to your bank ac=
count. My name is Juan, and it would be my pleasure to assist with your inq=
uiry. For us to update your account, we would need the following informatio=
n:

=95 Bank name
=95 Bank routing number
=95 Bank account number
=95 Bank account type (savings/checking)=A0

Upon receiving the requested information, you will be sent an e-mail with t=
he subject =93BetrLink for Richard Cruz=94 along with instructions. For you=
r next deposit to be pulled from the account you requested, the Authorizati=
on to Draft form located in the referenced e-mail must be signed and return=
ed within 24 business hours of receipt; failure to do so may result in the =
loss of previously approved settlement and/or extension of your program as =
we cannot continue with your regularly scheduled deposits.

If you did not request this change or have questions or concerns, please ca=
ll us immediately.=A0

Furthermore, it appears that your hardship has not been updated in more tha=
n 60 days. Throughout the course of the program, our organization keeps tra=
ck of various hardships clients may experience. Typically your Negotiations=
 team would like to know if there have been any unexpected expenses; such a=
s medical bills, car repairs, loss of income, or anything that may have a d=
etrimental effect on your budget. It is not mandatory for clients to provid=
e us with updates on their financial hardships; however, voluntarily provid=
ing this information will help facilitate the negotiation process. When we =
reach out to your creditors, we make them aware of your hardships and how t=
hey are impacting your ability to pay your debts. This is solely for negoti=
ation purposes so that we may ensure we can get you the best possible deals=
 on your account. To ensure we have the most up-to-date information on your=
 account and to facilitate the negotiation process, kindly provide us with =
a hardship and/or budget update.

Please let me know if you have any other questions or need my help with any=
thing else. You should be receiving an email shortly where you can review y=
our experience with us today. I=92d love your feedback if you have time, it=
 helps us improve our client experience and make sure we=92re meeting our c=
lients=92 needs and expectations.

If in the future you ever need our assistance, we=92re here 9:00 am to 10:0=
0 pm ET on weekdays, and from 9:00 am to 6:00 pm ET on Saturdays and Sunday=
s. You can simply reply to this email or call 888-660-7427. For faster help=
, you can also chat with us directly via your Online Portal account. If ema=
iling, please check your spam folder and add us to your server=92s =93appro=
ved=94 list. We also have a self-service FAQ option, which you can access b=
y logging into your Online Portal account at: login.nationaldebtrelief.com.

Thanks, and have a great rest of your day!=A0

Thank you,
Client Success Team
National Debt Relief
888-660-7427
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<html>Dear Richard, Thank you for contacting us about recent cha=
nges pertaining to your bank account. My name is Juan, and it would be my p=
leasure to assist with your inquiry. For us to update your account, we woul=
d need the following information: =95 Bank name =95 Bank routing =
number =95 Bank account number =95 Bank account type (savings/checkin=
g)&nbsp; Upon receiving the requested information, you will be sent =
an e-mail with the subject =93BetrLink for Richard Cruz=94 along with instr=
uctions. For your next deposit to be pulled from the account you requested,=
 the Authorization to Draft form located in the referenced e-mail must be s=
igned and returned within 24 business hours of receipt; failure to do so ma=
y result in the loss of previously approved settlement and/or extension of =
your program as we cannot continue with your regularly scheduled deposits.<=
br> If you did not request this change or have questions or concerns, pl=
ease call us immediately.&nbsp; Furthermore, it appears that your ha=
rdship has not been updated in more than 60 days. Throughout the course of =
the program, our organization keeps track of various hardships clients may =
experience. Typically your Negotiations team would like to know if there ha=
ve been any unexpected expenses; such as medical bills, car repairs, loss o=
f income, or anything that may have a detrimental effect on your budget. It=
 is not mandatory for clients to provide us with updates on their financial=
 hardships; however, voluntarily providing this information will help facil=
itate the negotiation process. When we reach out to your creditors, we make=
 them aware of your hardships and how they are impacting your ability to pa=
y your debts. This is solely for negotiation purposes so that we may ensure=
 we can get you the best possible deals on your account. To ensure we have =
the most up-to-date information on your account and to facilitate the negot=
iation process, kindly provide us with a hardship and/or budget update. =
 Please let me know if you have any other questions or need my help with=
 anything else. You should be receiving an email shortly where you can revi=
ew your experience with us today. I=92d love your feedback if you have time=
, it helps us improve our client experience and make sure we=92re meeting o=
ur clients=92 needs and expectations. If in the future you ever need=
 our assistance, we=92re here 9:00 am to 10:00 pm ET on weekdays, and from =
9:00 am to 6:00 pm ET on Saturdays and Sundays. You can simply reply to thi=
s email or call 888-660-7427. For faster help, you can also chat with us di=
rectly via your Online Portal account. If emailing, please check your spam =
folder and add us to your server=92s =93approved=94 list. We also have a se=
lf-service FAQ option, which you can access by logging into your Online Por=
tal account at: login.nationaldebtrelief.com. Thanks, and have a gre=
at rest of your day!&nbsp; Thank you, Client Success Team =
National Debt Relief 888-660-7427 <img src=3D"https://www.nationaldeb=
trelief.com/e/logo-national.jpg"> thread::AlU40m9ufr2ifExquf4EeCw::=
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