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Envelope-to: rcruz@sapasequipment.com
Delivery-date: Thu, 27 Jun 2024 17:17:52 -0400
Date: Thu, 27 Jun 2024 21:17:05 +0000 (UTC)
From: National Debt Relief <success@nationaldebtrelief.com>
Message-ID: <t1-wy000000000000000000000000000000000000000000000SFRCGG00rxbPz8CnSuKsYkjtDqd1ZA@sfdc.net>
Subject: RE: New Banking Information [ thread::AlU40m9ufr2ifExquf4EeCw:: ]
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 Content preview: Dear Richard, Thank you for reaching back out to us. My name
 is Juan, and it would be my pleasure to assist you in making this deposit
 change to alleviate some of the concerns that must be coming your way, however,
 we must let you know that reducing, sk [...] 
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Dear Richard,=20

Thank you for reaching back out to us.

My name is Juan, and it would be my pleasure to assist you in making this d=
eposit change to alleviate some of the concerns that must be coming your wa=
y, however, we must let you know that reducing, skipping, or delaying a reg=
ularly scheduled deposit or withdrawing funds from your dedicated savings a=
ccount may have a negative impact on your overall debt settlement program. =
This could include an overall higher total cost to you when funds are not a=
vailable for a future settlement.

Due to the changes to your deposit schedule, scheduled payments to your cre=
ditors may not be made. As a result, you may lose the settlements that are =
currently in place with your CITICARDS CBNA account ending in 4987. When a =
settlement is lost, any money that has already been put into the settlement=
 agreement will be applied to the original balance. The creditors may add a=
ll fees and interest charges that are normally waived during the settlement=
 process. In the event we cannot maintain creditor payments an email will b=
e sent to notify you the settlements were lost. We will attempt to renegoti=
ate the accounts, but we cannot guarantee the same terms. We will not charg=
e you any additional fees to renegotiate a lost settlement.=A0

In accordance with your request, we rescheduled your deposit of $452.50 on =
07-01-2024. Your next deposit will occur on 07-05-2024 for $452.50. Please =
keep in mind that your request was processed less than 5 business days from=
 the deposit listed above. Due to the short timeframe, there is a possibili=
ty that communication between your bank and our banking partner has already=
 occurred, and the deposit may still be drafted. If the funds are taken fro=
m your account, please contact our office directly to speak with a Client S=
uccess team member to review your options.

You will receive a detailed schedule of upcoming deposits via e-mail to ass=
ist in this process. Our goal is to help you be as successful as possible i=
n your journey toward financial freedom.

Furthermore, it appears that your hardship has not been updated in more tha=
n 60 days. Throughout the course of the program, our organization keeps tra=
ck of various hardships clients may experience. Typically your Negotiations=
 team would like to know if there have been any unexpected expenses; such a=
s medical bills, car repairs, loss of income, or anything that may have a d=
etrimental effect on your budget. It is not mandatory for clients to provid=
e us with updates on their financial hardships; however, voluntarily provid=
ing this information will help facilitate the negotiation process. When we =
reach out to your creditors, we make them aware of your hardships and how t=
hey are impacting your ability to pay your debts. This is solely for negoti=
ation purposes so that we may ensure we can get you the best possible deals=
 on your account. To ensure we have the most up-to-date information on your=
 account and to facilitate the negotiation process, kindly provide us with =
a hardship and/or budget update.=A0

Please let me know if you have any other questions or need my help with any=
thing else. You should be receiving an email shortly where you can review y=
our experience with us today. I=92d love your feedback if you have time, it=
 helps us improve our client experience and make sure we=92re meeting our c=
lients=92 needs and expectations.

If in the future you ever need our assistance, we=92re here 9:00 am to 10:0=
0 pm ET on weekdays, and from 9:00 am to 6:00 pm ET on Saturdays and Sunday=
s. You can simply reply to this email or call 888-660-7427. For faster help=
, you can also chat with us directly via your Online Portal account. If ema=
iling, please check your spam folder and add us to your server=92s =93appro=
ved=94 list. We also have a self-service FAQ option, which you can access b=
y logging into your Online Portal account at: login.nationaldebtrelief.com.

Thanks, and have a great rest of your day!=A0

Thank you,
Client Success Team
National Debt Relief
888-660-7427
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<html>Dear Richard, Thank you for reaching back out to us. <b=
r>My name is Juan, and it would be my pleasure to assist you in making this=
 deposit change to alleviate some of the concerns that must be coming your =
way, however, we must let you know that reducing, skipping, or delaying a r=
egularly scheduled deposit or withdrawing funds from your dedicated savings=
 account may have a negative impact on your overall debt settlement program=
. This could include an overall higher total cost to you when funds are not=
 available for a future settlement. Due to the changes to your depos=
it schedule, scheduled payments to your creditors may not be made. As a res=
ult, you may lose the settlements that are currently in place with your CIT=
ICARDS CBNA account ending in 4987. When a settlement is lost, any money th=
at has already been put into the settlement agreement will be applied to th=
e original balance. The creditors may add all fees and interest charges tha=
t are normally waived during the settlement process. In the event we cannot=
 maintain creditor payments an email will be sent to notify you the settlem=
ents were lost. We will attempt to renegotiate the accounts, but we cannot =
guarantee the same terms. We will not charge you any additional fees to ren=
egotiate a lost settlement.&nbsp; In accordance with your request, w=
e rescheduled your deposit of $452.50 on 07-01-2024. Your next deposit will=
 occur on 07-05-2024 for $452.50. Please keep in mind that your request was=
 processed less than 5 business days from the deposit listed above. Due to =
the short timeframe, there is a possibility that communication between your=
 bank and our banking partner has already occurred, and the deposit may sti=
ll be drafted. If the funds are taken from your account, please contact our=
 office directly to speak with a Client Success team member to review your =
options. You will receive a detailed schedule of upcoming deposits v=
ia e-mail to assist in this process. Our goal is to help you be as successf=
ul as possible in your journey toward financial freedom. Furthermore=
, it appears that your hardship has not been updated in more than 60 days. =
Throughout the course of the program, our organization keeps track of vario=
us hardships clients may experience. Typically your Negotiations team would=
 like to know if there have been any unexpected expenses; such as medical b=
ills, car repairs, loss of income, or anything that may have a detrimental =
effect on your budget. It is not mandatory for clients to provide us with u=
pdates on their financial hardships; however, voluntarily providing this in=
formation will help facilitate the negotiation process. When we reach out t=
o your creditors, we make them aware of your hardships and how they are imp=
acting your ability to pay your debts. This is solely for negotiation purpo=
ses so that we may ensure we can get you the best possible deals on your ac=
count. To ensure we have the most up-to-date information on your account an=
d to facilitate the negotiation process, kindly provide us with a hardship =
and/or budget update.&nbsp; Please let me know if you have any other=
 questions or need my help with anything else. You should be receiving an e=
mail shortly where you can review your experience with us today. I=92d love=
 your feedback if you have time, it helps us improve our client experience =
and make sure we=92re meeting our clients=92 needs and expectations. <br=
>If in the future you ever need our assistance, we=92re here 9:00 am to 10:=
00 pm ET on weekdays, and from 9:00 am to 6:00 pm ET on Saturdays and Sunda=
ys. You can simply reply to this email or call 888-660-7427. For faster hel=
p, you can also chat with us directly via your Online Portal account. If em=
ailing, please check your spam folder and add us to your server=92s =93appr=
oved=94 list. We also have a self-service FAQ option, which you can access =
by logging into your Online Portal account at: login.nationaldebtrelief.com=
. Thanks, and have a great rest of your day!&nbsp; Thank =
you, Client Success Team National Debt Relief 888-660-7427 <img=
 src=3D"https://www.nationaldebtrelief.com/e/logo-national.jpg"><img sr=
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