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Envelope-to: rcruz@sapasequipment.com
Delivery-date: Thu, 11 Jul 2024 14:49:05 -0400
MIME-Version: 1.0
Date: Thu, 11 Jul 2024 18:48:22 +0000
From: "LabX.com Client Services" <clientservices@labx.com>
Reply-To: "LabX.com Client Services" <clientservices@labx.com>
To: rcruz@sapasequipment.com
Cc: tmackinnon@labx.com, 
 alvarezad@sapasequipment.com, 
 amora@sapasequipment.com
Message-ID: <669028f654eef_9e103ff22d19292c178139ae.sidekiq-frequent-fd-poduseast1-main5-green-5bfff9968-qxvvm@email.freshdesk.com>
In-Reply-To: <012801dad3b1$d5a3b9c0$80eb2d40$@sapasequipment.com>
References: <00ad01dad39a$1252c6d0$36f85470$@sapasequipment.com>
Subject: Re: DEACTIVATE EBAY LISTINGS TRANSFER
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Hi again,=C2=A0      I have touched base with our e-Commerce Product Mana=
ger and he provided me with the following follow up:     There are two op=
tions:     1. Use our API endpoint to submit their listing data from Word=
Press.=C2=A0   We can provide the data schema   2. We scrape their listin=
gs from their website.=C2=A0   In order to provide shipping estimates, we=
 would need the item weights and, ideally dimensions visible somewhere on=
 their website's product pages. I think them not having this might have b=
een the reason why we went the eBay route back in Nov  If they'd like to =
go this route, we'll also need to do a quick check to ensure the site is =
scrapable      Can they share why they'd like to switch from eBay to thei=
r website?  =E2=80=8B   If you can let me know the answers to the above, =
that would be great and I can pass it along.=C2=A0  =E2=80=8B   Looking f=
orward to hearing from you.=C2=A0  =E2=80=8B   Regards,=C2=A0  Melissa=C2=
=A0           Client Services=C2=A0  clientservices@labx.com  705-528-688=
8      =C2=A0Confidentiality Notice: This message, together with any atta=
chments, is intended only for the use of the individual or entity to whic=
h it is addressed and may contain confidential or privileged information.=
 If you think you have received this message in error, please advise the =
sender and delete this message and any attachments immediately.   =

On
                            Thu, 11 Jul at 12:46 PM
                            ,  Rcruz <rcruz@sapasequipment.com>  wrote:
                             =

Hi again Melissa,=C2=A0  =

=C2=A0 =

Is there a way to sync directly from our site;=C2=A0 we use WordPress.=C2=
=A0 If so, can we run a test to see what it would look like?=C2=A0=C2=A0 =
 =

=C2=A0 =

Thanks =

=C2=A0 =

From: rcruz@sapasequipment.com <rcruz@sapasequipment.com>  Sent: Thursda=
y, July 11, 2024 11:18 AM To: 'LabX.com Client Services' <clientservices@=
labx.com> Cc: 'tmackinnon@labx.com' <tmackinnon@labx.com>; 'alvarezad@sap=
asequipment.com' <alvarezad@sapasequipment.com>; 'amora@sapasequipment.co=
m' <amora@sapasequipment.com> Subject: RE: DEACTIVATE EBAY LISTINGS TRANS=
FER
 =

=C2=A0 =

Hello Melissa,  =

=C2=A0 =

Appreciate your prompt attention to this matter. I expect to reactive ou=
r ebay listings in a few days; will confirm as soon as is ready.  =

=C2=A0 =

The Fedex issue would be appreciated; in many instances our freight char=
ge did not appear on listings and we had to assume that charge ourselves.=
  =

=C2=A0 =

Thanks again, =

Rich =

=C2=A0 =

From: LabX.com Client Services <clientservices@labx.com>  Sent: Thursday,=
 July 11, 2024 10:54 AM To: rcruz@sapasequipment.com Cc: tmackinnon@labx.=
com; alvarezad@sapasequipment.com; amora@sapasequipment.com Subject: Re: =
DEACTIVATE EBAY LISTINGS TRANSFER
 =

=C2=A0 =

Hello Richard, =

=C2=A0 =

Melissa here from LabX. I hope you are doing well.=C2=A0 =

=C2=A0 =

I have spoken with our e-Commerce Product Manager. He has disabled your =
sync but hasn't disabled your listings. Should you want to restore the in=
ventory count for an item that has previously sold, you can do so via you=
r control panel while this sync isn't enabled. =

=C2=A0 =

Just a quick question on if/when you might want us to re-enable the sync=
? =

=C2=A0 =

Finally, he wanted to let you know that we've been working on a solution=
 to ensure properly calculated shipping rates from FedEx for internationa=
l orders, and we are just about there. This hasn't been applied yet, but =
we'll keep you posted when it is. =

Please let me know if there are any additional questions.=C2=A0 =

=C2=A0 =

=E2=80=8BBest,=C2=A0 =

=E2=80=8BMelissa =

Client Services=C2=A0 =

clientservices@labx.com =

705-528-6888 =

=C2=A0Confidentiality Notice: This message, together with any attachments=
, is intended only for the use of the individual or entity to which it is=
 addressed and may contain confidential or privileged information. If you=
 think you have received this message in error, please advise the sender =
and delete this message and any attachments immediately.
 =

On Thu, 11 Jul at 9:56 AM , Rcruz <rcruz@sapasequipment.com> wrote: =

Good morning Robert,=C2=A0  =

=C2=A0 =

Are you able to temporarily deactivate our ebay synchronization/transfer=
 of listings?=C2=A0 That without touching the 550 listings we currently h=
ave in ebay.  =

=C2=A0 =

Thanks, =

Rich =

=C2=A0 =

Richard Cruz
 =

Owner
 =

=C2=A0 =

=C2=A0 713-502-3780 =

=C2=A0 rcruz@sapasequipment.com =

=C2=A0 www.sapasequipment.com =

=C2=A0 =

65783:1468442

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