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Envelope-to: rcruz@sapasequipment.com
Delivery-date: Tue, 30 Jul 2024 08:42:33 -0400
From: Lena Holmes <lena.holmes@leggett.com>
To: "rcruz@sapasequipment.com" <rcruz@sapasequipment.com>
Subject: RE: [EXTERNAL]RE: LENA
Thread-Topic: [EXTERNAL]RE: LENA
Thread-Index: AdrdDAPPAG3fPUjwREC8bQYfTaJ9owE3nNsAACTA0TA=
Date: Tue, 30 Jul 2024 12:41:49 +0000
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 Content preview: I can give the numbers for local techs in area. This will
 be cost to you if you don't have extended warranty. The techs are: NAI : 561-739-1588
 Timothy Rogers Ulysses Davis: 713-884-0197 Any other questions do not hesitate
 to email or call in to the customer service department. 
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I can give the numbers for local techs in area. This will be cost to you if=
 you don't have extended warranty.
The techs are: NAI : 561-739-1588 Timothy Rogers
                              Ulysses Davis: 713-884-0197

Any other questions do not hesitate to email or call in to the customer ser=
vice department.

Thank you!

Lena Holmes
Customer Service Representative

Consumer Products
Leggett & Platt, Incorporated
Office: 800-888-3078
lena.holmes@leggett.com<mailto:lena.holmes@leggett.com> | LPConsumerProduct=
s.com<https://fashionbedgroup.com/>

From: rcruz@sapasequipment.com <rcruz@sapasequipment.com>
Sent: Monday, July 29, 2024 3:07 PM
To: Lena Holmes <lena.holmes@leggett.com>
Cc: 'Pilar Goodson' <pilargoodson1@yahoo.com>
Subject: [EXTERNAL]RE: LENA

Hello Ms Holmes,

Trust this email finds you well.  We received the electronic module you ord=
ered/we paid for. Unfortunately after installing it, the unit continues not=
 operating( one side of the bed).

At this point we would ask to send a tech to review and repair as is noted =
in our warranty.

Thanks you and looking forwards to your confirmation.

Richard Cruz( on behalf of my wife Pilar Goodson)

From: Lena Holmes <lena.holmes@leggett.com<mailto:lena.holmes@leggett.com>>
Sent: Tuesday, July 23, 2024 9:24 AM
To: RCRUZ@SAPASEQUIPMENT.COM<mailto:RCRUZ@SAPASEQUIPMENT.COM>
Subject: LENA

Lena Holmes
Customer Service Representative

Consumer Products
Leggett & Platt, Incorporated
517 Vineyard's Crossing, Lexington, NC, 27295
Office: 800-888-3078
lena.holmes@leggett.com<mailto:lena.holmes@leggett.com> | LPConsumerProduct=
s.com<https://fashionbedgroup.com/>

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<div class=3D"WordSection1">
I can give the numbers for local techs in area. This=
 will be cost to you if you don&#8217;t have extended warranty.<o:p></o:p><=
/p>
The techs are: NAI : 561-739-1588 Timothy Rogers<o:p=
></o:p>
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbs=
p;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; =
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Ulysses Davis: 713-884-0197=
<o:p></o:p>
<o:p>&nbsp;</o:p>
Any other questions do not hesitate to email or call=
 in to the customer service department.<o:p></o:p>
<o:p>&nbsp;</o:p>
Thank you!<o:p></o:p>
<o:p>&nbsp;</o:p>
<div>
Lena Holmes<o:p></o:p>
Cus=
tomer Service Representative<o:p></o:p>
<o:p>&nbsp;</o:p>
=
Consumer Products<o:p></o:p>
=
Leggett &amp; Platt, Incorporated<o:p></o:p>
Office: 800-888-3078<o:p></o:p>
<a href=3D"mailto:lena.holmes@leggett.com">lena.holmes@leggett.com</a>&nbsp;|&nbsp;<a href=3D"https://fashionbedg=
roup.com/">LPConsumerProducts.com</a><=
/span><o:p>=
</o:p>
</div>
<o:p>&nbsp;</o:p>
<div>
<div style=3D"border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in =
0in 0in">
From: rcruz@sapasequipment.com &=
lt;rcruz@sapasequipment.com&gt;
 
Sent: Monday, July 29, 2024 3:07 PM 
To: Lena Holmes &lt;lena.holmes@leggett.com&gt; 
Cc: 'Pilar Goodson' &lt;pilargoodson1@yahoo.com&gt; 
Subject: [EXTERNAL]RE: LENA<o:p></o:p>
</div>
</div>
<o:p>&nbsp;</o:p>
Hello Ms Holmes,&nbsp;
<o:p></o:p>
<o:p>&nbsp;</o:p>
Trust this email finds you well.&nbsp; We received the electronic mo=
dule you ordered/we paid for. Unfortunately after installing it, the unit c=
ontinues not operating( one side of the bed).&nbsp;&nbsp;
<o:p></o:p>
<o:p>&nbsp;</o:p>
At this point we would ask to send a tech to review and repair as is=
 noted in our warranty.<o:p></o:p>
<o:p>&nbsp;</o:p>
Thanks you and looking forwards to your confirmation.&nbsp;&nbsp;
<o:p></o:p>
<o:p>&nbsp;</o:p>
Richard Cruz( on behalf of my wife Pilar Goodson)<o:p></o:p><=
/p>
<o:p>&nbsp;</o:p>
<div>
<div style=3D"border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in =
0in 0in">
From: Lena Holmes &lt;<a href=3D=
"mailto:lena.holmes@leggett.com">lena.holmes@leggett.com</a>&gt;
 
Sent: Tuesday, July 23, 2024 9:24 AM 
To: <a href=3D"mailto:RCRUZ@SAPASEQUIPMENT.COM">RCRUZ@SAPASEQUIPMENT=
.COM</a> 
Subject: LENA<o:p></o:p>
</div>
</div>
<o:p>&nbsp;</o:p>
<o:p>&nbsp;</o:p>
<o:p>&nbsp;</o:p>
Lena Holmes<o:p></o:p>
Cus=
tomer Service Representative<o:p></o:p>
<o:p>&nbsp;</o:p>
=
Consumer Products<o:p></o:p>
=
Leggett &amp; Platt, Incorporated<o:p></o:p>
517 Vineyard&#8217;s Crossing, Lexington, NC, 27295<o:p></o:p><=
/span>
Office: 800-888-3078<o:p></o:p>
<a href=3D"mailto:lena.holmes@leggett.com">lena.holmes@leggett.com</a>&nbsp;|&nbsp;<a href=3D"https://fashionbedg=
roup.com/">LPConsumerProducts.com</a><=
/span><o:p>=
</o:p>
<o:p>&nbsp;</o:p>
=
<img border=3D"0" width=3D"150" height=3D"42" style=3D"width:1.5625in;heigh=
t:.4375in" id=3D"Picture_x0020_1" src=3D"cid:image001.png@01DAE25C.5072F270=
"><o:p></o:p>
<o:p>&nbsp;</o:p>
</div>
</body>
</html>

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