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✏️ Editing: 1725444294.M906747P3108055.aristoteles.x5servers.net,S=42322,W=43163:2,

Envelope-to: rcruz@sapasequipment.com
Delivery-date: Wed, 04 Sep 2024 06:04:54 -0400
Date: Wed, 4 Sep 2024 04:02:14 -0600 (MDT)
From: American Express Global Merchant Services
 <amexgms@feedbackemail.americanexpress.com>
Sender: American Express Global Merchant Services
 <amexgms@feedbackemail.americanexpress.com>
Reply-To: American Express Global Merchant Services
 <noreply@feedbackemail.americanexpress.com>
To: rcruz@sapasequipment.com
Message-ID: <1687101529.3628965.1725444134686@7963f5a5aacc>
Subject: Two questions about your Amex Merchant Relationship
MIME-Version: 1.0
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Take the 2 Question American Express Merchant Satisfaction Survey  =E2=80=
=8C =E2=80=8C =E2=80=8C =E2=80=8C =E2=80=8C =E2=80=8C
=E2=80=8C =E2=80=8C =E2=80=8C =E2=80=8C =E2=80=8C =E2=80=8C =E2=80=8C =E2=
=80=8C =E2=80=8C =E2=80=8C =E2=80=8C =E2=80=8C =E2=80=8C =E2=80=8C =E2=80=
=8C =E2=80=8C =E2=80=8C =E2=80=8C =E2=80=8C =E2=80=8C =E2=80=8C =E2=80=8C =
=E2=80=8C =E2=80=8C =E2=80=8C =E2=80=8C =E2=80=8C =E2=80=8C =E2=80=8C =E2=
=80=8C =E2=80=8C =E2=80=8C =E2=80=8C =E2=80=8C =E2=80=8C =E2=80=8C =E2=80=
=8C =E2=80=8C =E2=80=8C =E2=80=8C
=E2=80=8C =E2=80=8C =E2=80=8C =E2=80=8C =E2=80=8C =E2=80=8C =E2=80=8C =E2=
=80=8C =E2=80=8C =E2=80=8C =E2=80=8C =E2=80=8C =E2=80=8C =E2=80=8C =E2=80=
=8C =E2=80=8C =E2=80=8C =E2=80=8C =E2=80=8C =E2=80=8C =E2=80=8C =E2=80=8C =
=E2=80=8C =E2=80=8C =E2=80=8C =E2=80=8C =E2=80=8C =E2=80=8C =E2=80=8C =E2=
=80=8C =E2=80=8C =E2=80=8C =E2=80=8C =E2=80=8C =E2=80=8C =E2=80=8C =E2=80=
=8C =E2=80=8C =E2=80=8C =E2=80=8C
=E2=80=8C =E2=80=8C =E2=80=8C =E2=80=8C =E2=80=8C =E2=80=8C =E2=80=8C =E2=
=80=8C =E2=80=8C =E2=80=8C =E2=80=8C =E2=80=8C =E2=80=8C =E2=80=8C =E2=80=
=8C =E2=80=8C =E2=80=8C =E2=80=8C =E2=80=8C =E2=80=8C =E2=80=8C =E2=80=8C =
=E2=80=8C =E2=80=8C =E2=80=8C =E2=80=8C =E2=80=8C =E2=80=8C =E2=80=8C =E2=
=80=8C =E2=80=8C =E2=80=8C =E2=80=8C =E2=80=8C =E2=80=8C =E2=80=8C =E2=80=
=8C =E2=80=8C =E2=80=8C =E2=80=8C
=E2=80=8C =E2=80=8C =E2=80=8C =E2=80=8C =E2=80=8C =E2=80=8C =E2=80=8C =E2=
=80=8C =E2=80=8C =E2=80=8C =E2=80=8C =E2=80=8C =E2=80=8C =E2=80=8C =E2=80=
=8C =E2=80=8C =E2=80=8C =E2=80=8C =E2=80=8C =E2=80=8C =E2=80=8C =E2=80=8C =
=E2=80=8C =E2=80=8C =E2=80=8C =E2=80=8C =E2=80=8C =E2=80=8C =E2=80=8C =E2=
=80=8C =E2=80=8C =E2=80=8C =E2=80=8C =E2=80=8C Account
ending: 47613 Sharing your experience helps us understand your current and
future needs, and how to best address them. As a merchant accepting America=
n
Express for payment, please let us know how we=E2=80=99re doing. We invite =
you to
respond by September 25, 2024. To begin the two-question survey, please sel=
ect
your response below. How likely would you be to recommend accepting America=
n
Express to another company or business?
Not At All Likely Extremely Likely 1
<https://feedback.americanexpress.com/jfe/form/SV_7R36cuiiOYRs1vM?Q_DL=3Djg=
pcrcf1G0gK01Z_7R36cuiiOYRs1vM_CGC_Ardl4IRjjhFNVxe&Q_CHL=3Demail&Q_PopulateR=
esponse=3D%7B%22QID1%22:%220%22%7D&Q_PopulateValidate=3D1>
2
<https://feedback.americanexpress.com/jfe/form/SV_7R36cuiiOYRs1vM?Q_DL=3Djg=
pcrcf1G0gK01Z_7R36cuiiOYRs1vM_CGC_Ardl4IRjjhFNVxe&Q_CHL=3Demail&Q_PopulateR=
esponse=3D%7B%22QID1%22:%221%22%7D&Q_PopulateValidate=3D1>
3
<https://feedback.americanexpress.com/jfe/form/SV_7R36cuiiOYRs1vM?Q_DL=3Djg=
pcrcf1G0gK01Z_7R36cuiiOYRs1vM_CGC_Ardl4IRjjhFNVxe&Q_CHL=3Demail&Q_PopulateR=
esponse=3D%7B%22QID1%22:%222%22%7D&Q_PopulateValidate=3D1>
4
<https://feedback.americanexpress.com/jfe/form/SV_7R36cuiiOYRs1vM?Q_DL=3Djg=
pcrcf1G0gK01Z_7R36cuiiOYRs1vM_CGC_Ardl4IRjjhFNVxe&Q_CHL=3Demail&Q_PopulateR=
esponse=3D%7B%22QID1%22:%223%22%7D&Q_PopulateValidate=3D1>
5
<https://feedback.americanexpress.com/jfe/form/SV_7R36cuiiOYRs1vM?Q_DL=3Djg=
pcrcf1G0gK01Z_7R36cuiiOYRs1vM_CGC_Ardl4IRjjhFNVxe&Q_CHL=3Demail&Q_PopulateR=
esponse=3D%7B%22QID1%22:%224%22%7D&Q_PopulateValidate=3D1>
6
<https://feedback.americanexpress.com/jfe/form/SV_7R36cuiiOYRs1vM?Q_DL=3Djg=
pcrcf1G0gK01Z_7R36cuiiOYRs1vM_CGC_Ardl4IRjjhFNVxe&Q_CHL=3Demail&Q_PopulateR=
esponse=3D%7B%22QID1%22:%225%22%7D&Q_PopulateValidate=3D1>
7
<https://feedback.americanexpress.com/jfe/form/SV_7R36cuiiOYRs1vM?Q_DL=3Djg=
pcrcf1G0gK01Z_7R36cuiiOYRs1vM_CGC_Ardl4IRjjhFNVxe&Q_CHL=3Demail&Q_PopulateR=
esponse=3D%7B%22QID1%22:%226%22%7D&Q_PopulateValidate=3D1>
8
<https://feedback.americanexpress.com/jfe/form/SV_7R36cuiiOYRs1vM?Q_DL=3Djg=
pcrcf1G0gK01Z_7R36cuiiOYRs1vM_CGC_Ardl4IRjjhFNVxe&Q_CHL=3Demail&Q_PopulateR=
esponse=3D%7B%22QID1%22:%227%22%7D&Q_PopulateValidate=3D1>
9
<https://feedback.americanexpress.com/jfe/form/SV_7R36cuiiOYRs1vM?Q_DL=3Djg=
pcrcf1G0gK01Z_7R36cuiiOYRs1vM_CGC_Ardl4IRjjhFNVxe&Q_CHL=3Demail&Q_PopulateR=
esponse=3D%7B%22QID1%22:%228%22%7D&Q_PopulateValidate=3D1>
10
<https://feedback.americanexpress.com/jfe/form/SV_7R36cuiiOYRs1vM?Q_DL=3Djg=
pcrcf1G0gK01Z_7R36cuiiOYRs1vM_CGC_Ardl4IRjjhFNVxe&Q_CHL=3Demail&Q_PopulateR=
esponse=3D%7B%22QID1%22:%229%22%7D&Q_PopulateValidate=3D1>
Thank you for your participation! About This Survey

This study is for feedback purposes only. We will use your individual
responses together with existing data in an effort to improve our services =
and
your merchant experience. At no time during this survey will you be asked t=
o
purchase anything.

Please do not reply to this email. This email was sent to you by Qualtrics =
on
behalf of American Express. American Express has contracted Qualtrics, an
independent customer experience firm, to conduct this survey.

Please do NOT forward this email to others. You have been given a unique UR=
L
to take the survey. Please note, this survey is not a formal complaint chan=
nel
and the information you provide in this survey will not be used to investig=
ate
a specific complaint. If you wish to make a complaint, contact your merchan=
t
services provider=E2=80=99s Customer Care. Privacy Policy
<https://www.americanexpress.com/us/company/privacy-center/online-privacy-d=
isclosures/>
|Survey Opt-Out
<https://aexpfeedback.ca1.qualtrics.com/jfe/form/SV_ac4INsjAfCcflkh?Q_SURVE=
Y=3DGMNS&EDR=3Drcruz@sapasequipment.com&Language=3DEN&COUNTRY=3DUS&BU=3DGMN=
S&subsegment=3DUSPartnerships&Market=3DU.S.&isTest=3D>
Your Account information is included above to help you recognize this as an
email from American Express. To learn more about email security or report a
suspicious email, please visit us atamericanexpress.com/phishing
<http://www.americanexpress.com/phishing>. We kindly ask you not to reply t=
o
this email but instead contact your merchant services provider.

=C2=A9 2024 American Express. All rights reserved.
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city:0;mso-hide: all;">Take the 2 Question American Express Merchant Satisf=
action Survey</div>

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=09=09=09=09=09=09=09=09=09=09<tbody>
=09=09=09=09=09=09=09=09=09=09=09<tr>
=09=09=09=09=09=09=09=09=09=09=09=09<td height=3D"30">&nbsp;</td>
=09=09=09=09=09=09=09=09=09=09=09</tr>
=09=09=09=09=09=09=09=09=09=09</tbody>
=09=09=09=09=09=09=09=09=09</table>

=09=09=09=09=09=09=09=09=09<table border=3D"0" cellpadding=3D"0" cellspacin=
g=3D"0" class=3D"percent-width-mobile" width=3D"530">
=09=09=09=09=09=09=09=09=09=09<tbody>
=09=09=09=09=09=09=09=09=09=09=09<tr>
=09=09=09=09=09=09=09=09=09=09=09=09<td style=3D"padding-top: 5px;" valign=
=3D"top" width=3D"60"><img alt=3D"Icon 1" border=3D"0" height=3D"33" src=3D=
"https://aexpfeedback.ca1.qualtrics.com/ControlPanel/Graphic.php?IM=3DIM_bm=
ikrlu4x0hdmg6" style=3D"display: block;" width=3D"33"></td>
=09=09=09=09=09=09=09=09=09=09=09=09<td class=3D"percent-width-mobile mobil=
epadding" style=3D"color: #000000; font-family: arial, sans-serif; font-siz=
e: 16px; font-weight: 500; line-height: 22px;">As a merchant accepting Amer=
ican Express for payment, please let us know how we=E2=80=99re doing. We in=
vite you to respond by September 25, 2024.</td>
=09=09=09=09=09=09=09=09=09=09=09</tr>
=09=09=09=09=09=09=09=09=09=09=09<tr>
=09=09=09=09=09=09=09=09=09=09=09=09<td height=3D"30">&nbsp;</td>
=09=09=09=09=09=09=09=09=09=09=09</tr>
=09=09=09=09=09=09=09=09=09=09</tbody>
=09=09=09=09=09=09=09=09=09</table>

=09=09=09=09=09=09=09=09=09<table align=3D"center" border=3D"0" cellpadding=
=3D"0" style=3D"padding:16px; background-color:#1E6FD2; border:1px solid #1=
A61B8; border-radius:3px; font-family:arial">
=09=09=09=09=09=09=09=09=09=09<tbody>
=09=09=09=09=09=09=09=09=09=09=09<tr>
=09=09=09=09=09=09=09=09=09=09=09=09<td colspan=3D"2" style=3D"padding-bott=
om:12px;font-size:18px;word-wrap:break-word;"><span style=3D"color:#FFFFFF;=
"><strong>How likely would you be to recommend accepting American Express t=
o another company or business?</strong></span><br>
=09=09=09=09=09=09=09=09=09=09=09=09&nbsp;</td>
=09=09=09=09=09=09=09=09=09=09=09</tr>
=09=09=09=09=09=09=09=09=09=09=09<tr>
=09=09=09=09=09=09=09=09=09=09=09=09<td align=3D"left" style=3D"font-size: =
14px;"><span style=3D"color:#FFFFFF;font-size:14;"><strong>Not At All Likel=
y</strong></span></td>
=09=09=09=09=09=09=09=09=09=09=09=09<td align=3D"right" class=3D"w120" styl=
e=3D"font-size: 14px;" width=3D"50%"><span style=3D"color:#FFFFFF;font-size=
:14;"><strong>Extremely Likely</strong></span></td>
=09=09=09=09=09=09=09=09=09=09=09</tr>
=09=09=09=09=09=09=09=09=09=09=09<tr>
=09=09=09=09=09=09=09=09=09=09=09=09<td colspan=3D"2">
=09=09=09=09=09=09=09=09=09=09=09=09<table border=3D"0" cellpadding=3D"0" c=
ellspacing=3D"11" style=3D"text-align:center;" width=3D"100%">
=09=09=09=09=09=09=09=09=09=09=09=09=09<tbody>
=09=09=09=09=09=09=09=09=09=09=09=09=09=09<tr>
=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09<td style=3D"background:#fff;b=
order-radius:3px;"><a href=3D"https://feedback.americanexpress.com/jfe/form=
/SV_7R36cuiiOYRs1vM?Q_DL=3Djgpcrcf1G0gK01Z_7R36cuiiOYRs1vM_CGC_Ardl4IRjjhFN=
Vxe&amp;Q_CHL=3Demail&amp;Q_PopulateResponse=3D%7B%22QID1%22:%220%22%7D&amp=
;Q_PopulateValidate=3D1" style=3D"display:block;font-size:12px;text-decorat=
ion:none;color:#006FCF;border:12px solid #fff;border-radius:3px;background:=
#fff;">1</a></td>
=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09<td style=3D"background:#fff;b=
order-radius:3px;"><a href=3D"https://feedback.americanexpress.com/jfe/form=
/SV_7R36cuiiOYRs1vM?Q_DL=3Djgpcrcf1G0gK01Z_7R36cuiiOYRs1vM_CGC_Ardl4IRjjhFN=
Vxe&amp;Q_CHL=3Demail&amp;Q_PopulateResponse=3D%7B%22QID1%22:%221%22%7D&amp=
;Q_PopulateValidate=3D1" style=3D"display:block;font-size:12px;text-decorat=
ion:none;color:#006FCF;border:12px solid #fff;border-radius:3px;background:=
#fff;">2</a></td>
=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09<td style=3D"background:#fff;b=
order-radius:3px;"><a href=3D"https://feedback.americanexpress.com/jfe/form=
/SV_7R36cuiiOYRs1vM?Q_DL=3Djgpcrcf1G0gK01Z_7R36cuiiOYRs1vM_CGC_Ardl4IRjjhFN=
Vxe&amp;Q_CHL=3Demail&amp;Q_PopulateResponse=3D%7B%22QID1%22:%222%22%7D&amp=
;Q_PopulateValidate=3D1" style=3D"display:block;font-size:12px;text-decorat=
ion:none;color:#006FCF;border:12px solid #fff;border-radius:3px;background:=
#fff;">3</a></td>
=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09<td style=3D"background:#fff;b=
order-radius:3px;"><a href=3D"https://feedback.americanexpress.com/jfe/form=
/SV_7R36cuiiOYRs1vM?Q_DL=3Djgpcrcf1G0gK01Z_7R36cuiiOYRs1vM_CGC_Ardl4IRjjhFN=
Vxe&amp;Q_CHL=3Demail&amp;Q_PopulateResponse=3D%7B%22QID1%22:%223%22%7D&amp=
;Q_PopulateValidate=3D1" style=3D"display:block;font-size:12px;text-decorat=
ion:none;color:#006FCF;border:12px solid #fff;border-radius:3px;background:=
#fff;">4</a></td>
=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09<td style=3D"background:#fff;b=
order-radius:3px;"><a href=3D"https://feedback.americanexpress.com/jfe/form=
/SV_7R36cuiiOYRs1vM?Q_DL=3Djgpcrcf1G0gK01Z_7R36cuiiOYRs1vM_CGC_Ardl4IRjjhFN=
Vxe&amp;Q_CHL=3Demail&amp;Q_PopulateResponse=3D%7B%22QID1%22:%224%22%7D&amp=
;Q_PopulateValidate=3D1" style=3D"display:block;font-size:12px;text-decorat=
ion:none;color:#006FCF;border:12px solid #fff;border-radius:3px;background:=
#fff;">5</a></td>
=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09<td style=3D"background:#fff;b=
order-radius:3px;"><a href=3D"https://feedback.americanexpress.com/jfe/form=
/SV_7R36cuiiOYRs1vM?Q_DL=3Djgpcrcf1G0gK01Z_7R36cuiiOYRs1vM_CGC_Ardl4IRjjhFN=
Vxe&amp;Q_CHL=3Demail&amp;Q_PopulateResponse=3D%7B%22QID1%22:%225%22%7D&amp=
;Q_PopulateValidate=3D1" style=3D"display:block;font-size:12px;text-decorat=
ion:none;color:#006FCF;border:12px solid #fff;border-radius:3px;background:=
#fff;">6</a></td>
=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09<td style=3D"background:#fff;b=
order-radius:3px;"><a href=3D"https://feedback.americanexpress.com/jfe/form=
/SV_7R36cuiiOYRs1vM?Q_DL=3Djgpcrcf1G0gK01Z_7R36cuiiOYRs1vM_CGC_Ardl4IRjjhFN=
Vxe&amp;Q_CHL=3Demail&amp;Q_PopulateResponse=3D%7B%22QID1%22:%226%22%7D&amp=
;Q_PopulateValidate=3D1" style=3D"display:block;font-size:12px;text-decorat=
ion:none;color:#006FCF;border:12px solid #fff;border-radius:3px;background:=
#fff;">7</a></td>
=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09<td style=3D"background:#fff;b=
order-radius:3px;"><a href=3D"https://feedback.americanexpress.com/jfe/form=
/SV_7R36cuiiOYRs1vM?Q_DL=3Djgpcrcf1G0gK01Z_7R36cuiiOYRs1vM_CGC_Ardl4IRjjhFN=
Vxe&amp;Q_CHL=3Demail&amp;Q_PopulateResponse=3D%7B%22QID1%22:%227%22%7D&amp=
;Q_PopulateValidate=3D1" style=3D"display:block;font-size:12px;text-decorat=
ion:none;color:#006FCF;border:12px solid #fff;border-radius:3px;background:=
#fff;">8</a></td>
=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09<td style=3D"background:#fff;b=
order-radius:3px;"><a href=3D"https://feedback.americanexpress.com/jfe/form=
/SV_7R36cuiiOYRs1vM?Q_DL=3Djgpcrcf1G0gK01Z_7R36cuiiOYRs1vM_CGC_Ardl4IRjjhFN=
Vxe&amp;Q_CHL=3Demail&amp;Q_PopulateResponse=3D%7B%22QID1%22:%228%22%7D&amp=
;Q_PopulateValidate=3D1" style=3D"display:block;font-size:12px;text-decorat=
ion:none;color:#006FCF;border:12px solid #fff;border-radius:3px;background:=
#fff;">9</a></td>
=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09<td style=3D"background:#fff;b=
order-radius:3px;"><a href=3D"https://feedback.americanexpress.com/jfe/form=
/SV_7R36cuiiOYRs1vM?Q_DL=3Djgpcrcf1G0gK01Z_7R36cuiiOYRs1vM_CGC_Ardl4IRjjhFN=
Vxe&amp;Q_CHL=3Demail&amp;Q_PopulateResponse=3D%7B%22QID1%22:%229%22%7D&amp=
;Q_PopulateValidate=3D1" style=3D"display:block;font-size:12px;text-decorat=
ion:none;color:#006FCF;border:12px solid #fff;border-radius:3px;background:=
#fff;white-space:nowrap;">10</a></td>
=09=09=09=09=09=09=09=09=09=09=09=09=09=09</tr>
=09=09=09=09=09=09=09=09=09=09=09=09=09</tbody>
=09=09=09=09=09=09=09=09=09=09=09=09</table>
=09=09=09=09=09=09=09=09=09=09=09=09</td>
=09=09=09=09=09=09=09=09=09=09=09</tr>
=09=09=09=09=09=09=09=09=09=09</tbody>
=09=09=09=09=09=09=09=09=09</table>
=09=09=09=09=09=09=09=09=09</td>
=09=09=09=09=09=09=09=09</tr>
=09=09=09=09=09=09=09</tbody>
=09=09=09=09=09=09</table>

=09=09=09=09=09=09<div style=3D"text-align: center;"><br>
=09=09=09=09=09=09&nbsp;</div>
=09=09=09=09=09=09</td>
=09=09=09=09=09</tr>
=09=09=09=09=09<tr>
=09=09=09=09=09=09<td style=3D"background-color: #ffffff;">
=09=09=09=09=09=09<table border=3D"0" cellpadding=3D"0" cellspacing=3D"0" c=
lass=3D"percent-width-mobile" style=3D"border-collapse: collapse; mso-table=
-lspace: 0pt; mso-table-rspace: 0pt;" width=3D"620">
=09=09=09=09=09=09=09<tbody>
=09=09=09=09=09=09=09=09<tr>
=09=09=09=09=09=09=09=09=09<td height=3D"10">&nbsp;</td>
=09=09=09=09=09=09=09=09</tr>
=09=09=09=09=09=09=09=09<tr>
=09=09=09=09=09=09=09=09=09<td align=3D"center" class=3D"blockify acenter p=
ercent-width-mobile" style=3D"padding-left: 20px; padding-right: 20px; box-=
sizing: border-box;" width=3D"530">
=09=09=09=09=09=09=09=09=09<table border=3D"0" cellpadding=3D"0" cellspacin=
g=3D"0" class=3D"percent-width-mobile" width=3D"530">
=09=09=09=09=09=09=09=09=09=09<tbody>
=09=09=09=09=09=09=09=09=09=09=09<tr>
=09=09=09=09=09=09=09=09=09=09=09=09<td style=3D"color: #000000; font-famil=
y: arial, sans-serif; font-size: 16px; font-weight: 500; line-height: 22px;=
">Thank you for your participation!</td>
=09=09=09=09=09=09=09=09=09=09=09</tr>
=09=09=09=09=09=09=09=09=09=09</tbody>
=09=09=09=09=09=09=09=09=09</table>

=09=09=09=09=09=09<table border=3D"0" cellpadding=3D"0" cellspacing=3D"0" h=
eight=3D"10" style=3D"border-collapse:collapse;border-radius:3px;margin:0 a=
uto" width=3D"100%">
=09=09=09=09=09=09=09<tbody>
=09=09=09=09=09=09=09=09<tr>
=09=09=09=09=09=09=09=09=09<td height=3D"2px">&nbsp;</td>
=09=09=09=09=09=09=09=09</tr>
=09=09=09=09=09=09=09</tbody>
=09=09=09=09=09=09</table>
=09=09=09=09=09=09</td>
=09=09=09=09=09</tr>
=09=09=09=09=09<tr>
=09=09=09=09=09=09<td class=3D"blockify acenter percent-width-mobile" style=
=3D"padding-left: 20px; padding-right: 20px; box-sizing: border-box;" width=
=3D"530">
=09=09=09=09=09=09<table border=3D"0" cellpadding=3D"0" cellspacing=3D"0" c=
lass=3D"percent-width-mobile" width=3D"580">
=09=09=09=09=09=09=09<tbody>
=09=09=09=09=09=09=09=09<tr>
=09=09=09=09=09=09=09=09=09<td class=3D"hide-for-mobile" width=3D"120">&nbs=
p;</td>
=09=09=09=09=09=09=09=09=09<td><img alt=3D"Don't do business without it" bo=
rder=3D"0" class=3D"acenter autoheight percent-width-mobile" height=3D"65" =
src=3D"https://aexpfeedback.ca1.qualtrics.com/ControlPanel/Graphic.php?IM=
=3DIM_9Ak0dP1tsDc4zKS" style=3D"display: block;" width=3D"350"></td>
=09=09=09=09=09=09=09=09=09<td class=3D"hide-for-mobile" width=3D"125">&nbs=
p;</td>
=09=09=09=09=09=09=09=09</tr>
=09=09=09=09=09=09=09</tbody>
=09=09=09=09=09=09</table>
=09=09=09=09=09=09</td>
=09=09=09=09=09</tr>
=09=09=09=09=09<tr>
=09=09=09=09=09=09<td height=3D"30">&nbsp;</td>
=09=09=09=09=09</tr>
=09=09=09=09=09<tr>
=09=09=09=09=09=09<td class=3D"white-bg" style=3D"background-color: #ebebeb=
;"><img alt=3D"Bottom Border" border=3D"0" class=3D"autoheight percent-widt=
h-mobile" height=3D"27" src=3D"https://aexpfeedback.ca1.qualtrics.com/Contr=
olPanel/Graphic.php?IM=3DIM_bw4uqG3de6NGVCe" style=3D"display: block;" widt=
h=3D"620">
=09=09=09=09=09=09<table border=3D"0" cellpadding=3D"0" cellspacing=3D"0" c=
lass=3D"percent-width-mobile" style=3D"border-collapse: collapse; mso-table=
-lspace: 0pt; mso-table-rspace: 0pt;" width=3D"620">
=09=09=09=09=09=09</table>
=09=09=09=09=09=09</td>
=09=09=09=09=09</tr>
=09=09=09=09=09
=09=09=09=09=09<tr>
=09=09=09=09=09=09<td class=3D"white-bg" style=3D"background-color: #ebebeb=
;">
=09=09=09=09=09=09<table border=3D"0" cellpadding=3D"0" cellspacing=3D"0" c=
lass=3D"percent-width-mobile" style=3D"border-collapse: collapse; mso-table=
-lspace: 0pt; mso-table-rspace: 0pt;" width=3D"620">
=09=09=09=09=09=09=09<tbody>
=09=09=09=09=09=09=09=09<tr>
=09=09=09=09=09=09=09=09=09<td height=3D"25">&nbsp;</td>
=09=09=09=09=09=09=09=09</tr>
=09=09=09=09=09=09=09=09<tr>
=09=09=09=09=09=09=09=09=09<td width=3D"30">&nbsp;</td>
=09=09=09=09=09=09=09=09=09<td class=3D"footer-font" style=3D"color: #4d4f5=
3; font-family: arial, sans-serif; font-size: 11px; line-height: 14px;">Abo=
ut This Survey<br>
=09=09=09=09=09=09=09=09=09<br>
=09=09=09=09=09=09=09=09=09This study is for feedback purposes only. We wil=
l use your individual responses together with existing data in an effort to=
 improve our services and your merchant experience. At no time during this =
survey will you be asked to purchase anything.<br>
=09=09=09=09=09=09=09=09=09<br>
=09=09=09=09=09=09=09=09=09Please do not reply to this email. This email wa=
s sent to you by Qualtrics on behalf of American Express. American Express =
has contracted Qualtrics, an independent customer experience firm, to condu=
ct this survey.<br>
=09=09=09=09=09=09=09=09=09<br>
=09=09=09=09=09=09=09=09=09Please do NOT forward this email to others. You =
have been given a unique URL to take the survey.</td>
=09=09=09=09=09=09=09=09=09<td width=3D"30">&nbsp;</td>
=09=09=09=09=09=09=09=09</tr>
=09=09=09=09=09=09=09=09<tr>
=09=09=09=09=09=09=09=09=09<td height=3D"20">&nbsp;</td>
=09=09=09=09=09=09=09=09</tr>
=09=09=09=09=09=09=09=09<tr>
=09=09=09=09=09=09=09=09=09<td width=3D"30">&nbsp;</td>
=09=09=09=09=09=09=09=09=09<td class=3D"footer-font" style=3D"padding-top: =
20px; border-top: 1px solid #4d4f53; color: #4d4f53; font-family: arial, sa=
ns-serif; font-size: 11px; line-height: 14px;">Please note, this survey is =
not a formal complaint channel and the information you provide in this surv=
ey will not be used to investigate a specific complaint. If you wish to mak=
e a complaint, contact your merchant services provider=E2=80=99s Customer C=
are.</td>
=09=09=09=09=09=09=09=09=09<td width=3D"30">&nbsp;</td>
=09=09=09=09=09=09=09=09</tr>
=09=09=09=09=09=09=09=09<tr>
=09=09=09=09=09=09=09=09=09<td height=3D"10">&nbsp;</td>
=09=09=09=09=09=09=09=09</tr>
=09=09=09=09=09=09=09=09<tr>
=09=09=09=09=09=09=09=09=09<td width=3D"25">&nbsp;</td>
=09=09=09=09=09=09=09=09=09<td class=3D"small-font" style=3D"color: #4d4f53=
; font-family: arial, sans-serif; font-size: 11px; line-height: 18px; text-=
align: left;"><a class=3D"small-blue-link nowrap" href=3D"https://www.ameri=
canexpress.com/us/company/privacy-center/online-privacy-disclosures/" style=
=3D"color: #436fb1; font-size: 11px; text-decoration: underline; white-spac=
e: nowrap; text-decoration: none;" target=3D"_blank" title=3D"Privacy State=
ment">Privacy Policy</a> | <a class=3D"small-blue-link nowrap" href=3D"http=
s://aexpfeedback.ca1.qualtrics.com/jfe/form/SV_ac4INsjAfCcflkh?Q_SURVEY=3DG=
MNS&amp;EDR=3Drcruz@sapasequipment.com&amp;Language=3DEN&amp;COUNTRY=3DUS&a=
mp;BU=3DGMNS&amp;subsegment=3DUSPartnerships&amp;Market=3DU.S.&amp;isTest=
=3D" style=3D"color: #436fb1; font-size: 11px; text-decoration: underline; =
white-space: nowrap; text-decoration: none;" target=3D"_blank" title=3D"Opt=
 Out Link">Survey Opt-Out</a></td>
=09=09=09=09=09=09=09=09=09<td width=3D"25">&nbsp;</td>
=09=09=09=09=09=09=09=09</tr>
=09=09=09=09=09=09=09=09<tr>
=09=09=09=09=09=09=09=09=09<td height=3D"10">&nbsp;</td>
=09=09=09=09=09=09=09=09</tr>
=09=09=09=09=09=09=09=09<tr>
=09=09=09=09=09=09=09=09=09<td width=3D"30">&nbsp;</td>
=09=09=09=09=09=09=09=09=09<td class=3D"footer-font" style=3D"color: #4d4f5=
3; font-family: arial, sans-serif; font-size: 11px; line-height: 14px;">You=
r Account information is included above to help you recognize this as an em=
ail from American Express. To learn more about email security or report a s=
uspicious email, please visit us at <a class=3D"small-blue-link nowrap" hre=
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