Da

✏️ Editing: 1726841369.M647456P2391613.aristoteles.x5servers.net,S=74594,W=76258:2,RS

Envelope-to: rcruz@sapasequipment.com
Delivery-date: Fri, 20 Sep 2024 10:09:29 -0400
Date: Fri, 20 Sep 2024 14:08:31 +0000 (GMT)
From: NAM AI Technical Support <sievers.techsupport@veolia.com>
To: "rcruz@sapasequipment.com" <rcruz@sapasequipment.com>
Message-ID: <jhMBW000000000000000000000000000000000000000000000SK47A400tBpSn248TW2m1iYoAp10Kw@sfdc.net>
In-Reply-To: <00fa01db0abc$b0515050$10f3f0f0$@sapasequipment.com>
References: <3vKVu000000000000000000000000000000000000000000000SJZ9M500NWrPWaakS4uE-xjIHQm0_g@sfdc.net>
 <06c901db0951$4ef0b380$ecd21a80$@sapasequipment.com>
 <NEiio000000000000000000000000000000000000000000000SK12SU00UH9mXeRYTt6azHNar6C9yw@sfdc.net>
 <00fa01db0abc$b0515050$10f3f0f0$@sapasequipment.com>
Subject: RE: REQUEST FOR QUOTE| [ Case #: 06335935 ]
MIME-Version: 1.0
Content-Type: multipart/alternative; 
	boundary="----=_Part_11247_1979834427.1726841311362"
X-mail_abuse_inquiries: http://www.salesforce.com/company/abuse.jsp
X-SFDC-TLS-NoRelay: 1
X-SFDC-Binding: 1WrIRBV94myi25uB
X-SFDC-App: coreapp
X-SFDC-EmailCategory: quickActionEmail
X-SFDC-EntityId: 500Pe00000JGYpB
X-SFDC-Interface: internal
X-Spam-Status: No, score=0.2
X-Spam-Score: 2
X-Spam-Bar: /
X-Ham-Report: Spam detection software, running on the system "aristoteles.x5servers.net",
 has NOT identified this incoming email as spam. The original
 message has been attached to this so you can view it or label
 similar future email. If you have any questions, see
 root\@localhost for details.
 Content preview: Good Morning, You are welcome. Do you need shipping materials?
 If so, please provide the shipping address. I will need to know how you calibrate
 and run your verification, to provide to the Factory Se [...] 
 Content analysis details: (0.2 points, 5.0 required)
 pts rule name description
 ---- ---------------------- --------------------------------------------------
 0.0 RCVD_IN_VALIDITY_SAFE_BLOCKED RBL: ADMINISTRATOR NOTICE: The query to
 Validity was blocked. See
 https://knowledge.validity.com/hc/en-us/articles/20961730681243
 for more information.
 [54.161.220.34 listed in sa-accredit.habeas.com]
 0.0 URIBL_DBL_BLOCKED_OPENDNS ADMINISTRATOR NOTICE: The query to
 dbl.spamhaus.org was blocked due to usage of an
 open resolver. See
 https://www.spamhaus.org/returnc/pub/
 [URI: www.sapasequipment.com]
 [URI: gew.my.salesforce.com]
 [URI: www.watertechnologies.com]
 [URI: veolia.com]
 0.0 URIBL_BLOCKED ADMINISTRATOR NOTICE: The query to URIBL was blocked.
 See
 http://wiki.apache.org/spamassassin/DnsBlocklists#dnsbl-block
 for more information.
 [URI: salesforce.com]
 [URI: watertechnologies.com]
 [URI: veolia.com]
 -0.0 SPF_PASS SPF: sender matches SPF record
 -0.0 SPF_HELO_PASS SPF: HELO matches SPF record
 0.1 DKIM_SIGNED Message has a DKIM or DK signature, not necessarily valid
 -0.1 DKIM_VALID Message has at least one valid DKIM or DK signature
 -0.1 DKIM_VALID_AU Message has a valid DKIM or DK signature from author's
 domain
 0.2 HEADER_FROM_DIFFERENT_DOMAINS From and EnvelopeFrom 2nd level mail
 domains are different
 0.0 HTML_MESSAGE BODY: HTML included in message
 0.0 T_KAM_HTML_FONT_INVALID Test for Invalidly Named or Formatted Colors
 in HTML
 -0.0 DKIMWL_WL_HIGH DKIMwl.org - High trust sender
X-Spam-Flag: NO

------=_Part_11247_1979834427.1726841311362
Content-Type: text/plain; charset=UTF-8
Content-Transfer-Encoding: quoted-printable

Good Morning,
You are welcome.  Do you need shipping materials?  If so, please provide th=
e shipping address.   I will need to know how you calibrate and run your ve=
rification, to provide to the Factory Service Engineer.  I will also need t=
o know if you would like to upgrade the firmware, free of charge.  Have a g=
reat day!
Regards,

Candice Baker

Technical Support
Water Technologies & Solutions
Sievers Analytical Instruments

Tel: 1-888-245-2595 =E2=80=93 US Toll Free
6060 Spine Rd
Boulder, 80301 USA
www.watertechnologies.com/sievers
--------------- Original Message ---------------
From: [rcruz@sapasequipment.com]
Sent: 9/19/2024, 11:52 AM
To: sievers.techsupport@veolia.com
Subject: RE: REQUEST FOR QUOTE| [ Case #: 06335935 ]

Hi Candice,

Can you please provide price and availability.

Thanks,

Richard

From: rcruz@sapasequipment.com <rcruz@sapasequipment.com>
Sent: Wednesday, September 18, 2024 4:50 PM
To: 'NAM AI Technical Support' <sievers.techsupport@veolia.com>
Subject: RE: REQUEST FOR QUOTE| [ Case #: 06335935 ]

Hi Candice,

Serial# 1911-4875

Thanks,

Richard

From: NAM AI Technical Support <sievers.techsupport@veolia.com>
Sent: Wednesday, September 18, 2024 4:39 PM
To: rcruz@sapasequipment.com
Subject: RE: REQUEST FOR QUOTE| [ Case #: 06335935 ]

Good Afternoon,

Can you provide the serial number of the instrument you will need a measure=
ment module replacement for?  I can provide a Factory or Field Service quot=
e.

Regards,

Candice Baker

Technical Support
Water Technologies & Solutions
Sievers Analytical Instruments

Tel: 1-888-245-2595 =E2=80=93 US Toll Free
6060 Spine Rd
Boulder, 80301 USA
www.watertechnologies.com/sievers

--------------- Original Message ---------------
From: [rcruz@sapasequipment.com]
Sent: 9/17/2024, 4:31 PM
To: nam.fulfillment.sievers@veolia.com
Subject: RE: REQUEST FOR QUOTE| [ Case #: 06335935 ]

Maria,

Thanks as always.

From: NAM AI <nam.fulfillment.sievers@veolia.com>
Sent: Tuesday, September 17, 2024 5:11 PM
To: rcruz@sapasequipment.com
Subject: RE: REQUEST FOR QUOTE| [ Case #: 06335935 ]

Hi Richard,

I apologize for the delay, it looks like the correct part number is actuall=
y APK 77070-04, but that part is out of my scope so I sent your request ove=
r to our tech support team. They should be following up with you!

Regards,

Maria C. Garcia

Veolia WTS Analytical Instruments
6060 Spine Road
Boulder, CO 80301
Tel: +1-800-255-6964 Option 3
Email: nam.fulfillment.sievers@veolia.com
www.sieversinstruments.com

Have questions about your instrument or don't know where to go?
Check out our new Customer Landing Page!
www.watertechnologies.com/welcome-sievers-instruments

--------------- Original Message ---------------
From: [rcruz@sapasequipment.com]
Sent: 9/17/2024, 5:32 PM
To: sievers.customercare@veolia.com
Subject: RE: REQUEST FOR QUOTE| [ Case #: 06335935 ]

Hi Maria,

Is there any update?

Thanks,

Richard

From: rcruz@sapasequipment.com <rcruz@sapasequipment.com>
Sent: Monday, September 16, 2024 2:27 PM
To: 'NAM CSC AI' <sievers.customercare@veolia.com>
Subject: REQUEST FOR QUOTE

Hi Maria,

Can you please quote me price and availability for: (1) APK 77077-01   M se=
ries Measurement module kit.

Thanks,

Richard

Richard Cruz

Owner

713-502-3780

rcruz@sapasequipment.com

www.sapasequipment.com

From: NAM CSC AI <sievers.customercare@veolia.com>
Sent: Thursday, April 11, 2024 12:30 PM
To: rcruz@sapasequipment.com
Subject: RE: REQUEST FOR QUOTE| [ Case #: 06060599 ]

Hi Richard,

Thank you for that information, I've attached a quote here for you and I am=
 showing that this item is currently in stock so it should ship out fairly =
soon after we process the PO. Please let me know if you have any questions.

Regards,

Maria C. Garcia
Customer Order and Fulfillment Specialist
Veolia WTS Analytical Instruments, Inc
1-800-255-6964 option 3

--------------- Original Message ---------------
From: [rcruz@sapasequipment.com]
Sent: 4/11/2024, 10:48 AM
To: sievers.customercare@veolia.com
Subject: RE: REQUEST FOR QUOTE| [ Case #: 06060599 ]

Further details: CAPK 74720-01 / 500RL  Ethernet System Board Kit

From: rcruz@sapasequipment.com <rcruz@sapasequipment.com>
Sent: Thursday, April 11, 2024 9:23 AM
To: 'NAM CSC AI' <sievers.customercare@veolia.com>
Subject: RE: REQUEST FOR QUOTE| [ Case #: 06056395 ]

Hi Maria,

Let me know if this helps: The description is "500RL System Board Kit"

From: rcruz@sapasequipment.com <rcruz@sapasequipment.com>
Sent: Thursday, April 11, 2024 7:14 AM
To: 'NAM CSC AI' <sievers.customercare@veolia.com>
Subject: RE: REQUEST FOR QUOTE| [ Case #: 06056395 ]

Thanks Maria,

In the meantime, I am seeking further clarification.

Best

Rich

From: NAM CSC AI <sievers.customercare@veolia.com>
Sent: Wednesday, April 10, 2024 5:43 PM
To: rcruz@sapasequipment.com
Subject: RE: REQUEST FOR QUOTE| [ Case #: 06056395 ]

Hi Richard,

I am working on this request however I am not showing that APK 74070  is a =
part number.. I reached out to our tech support team, and they are asking i=
f this is a 500RL or RLE, or if you have a serial number for the instrument=
, we can try to find the corresponding system board for it.

Regards,

Maria C. Garcia
Customer Order and Fulfillment Specialist
Veolia WTS Analytical Instruments, Inc
1-800-255-6964 option 3

--------------- Original Message ---------------
From: [rcruz@sapasequipment.com]
Sent: 4/9/2024, 10:57 AM
To: sievers.customercare@veolia.com
Subject: REQUEST FOR QUOTE| [ Case #: 06056395 ]

Good morning Maria,

Trust this email finds you well.  Kindly quote and provide availability for=
 the following: APK 74070 - 500RL system board

Thanks,

Rich

Richard Cruz

Owner

713-502-3780

rcruz@sapasequipment.com

www.sapasequipment.com

From: NAM CSC AI <sievers.customercare@veolia.com>
Sent: Monday, March 11, 2024 1:32 PM
To: rcruz@sapasequipment.com
Subject: RE: PURCHASE ORDER| [ Case #: 06003503 ]

Hi Richard,

I apologize for the delay, the order has been processed and will ship out t=
oday 03/11. This is shipping ground, if you would like for me to try to hav=
e this ship out overnight, please let me know, I might still have a little =
bit of time to change that.

Sales Order 7778887
PO# I - 070224A

Regards,

Maria C. Garcia
Customer Order and Fulfillment Specialist
Veolia WTS Analytical Instruments, Inc
1-800-255-6964 option 3

--------------- Original Message ---------------
From: [rcruz@sapasequipment.com]
Sent: 3/11/2024, 1:04 PM
To: sievers.customercare@veolia.com
Subject: RE: PURCHASE ORDER| [ Case #: 06003503 ]

Hi Maria,

Trust you had an enjoyable weekend.  Havent received confirmation on order =
yet and am needing these items rather urgently.  Can you please look into t=
his.

Thanks

Rich

From: rcruz@sapasequipment.com <rcruz@sapasequipment.com>
Sent: Thursday, March 7, 2024 4:17 PM
To: 'NAM CSC AI' <sievers.customercare@veolia.com>
Subject: PURCHASE ORDER

Hi Maria,

Please place the following order.

Thanks,

Richard

Richard Cruz

Owner

713-502-3780

rcruz@sapasequipment.com

www.sapasequipment.com

From: NAM CSC AI <sievers.customercare@veolia.com>
Sent: Wednesday, February 28, 2024 11:17 AM
To: rcruz@sapasequipment.com
Subject: RE: FW: Part # RE: PLEASE QUOTE| [ Case #: 05940492 ]

Hi Richard,

This is a low stock item, but I am showing to have a few available at the m=
oment so we should be able to get that order out for you!

Regards,

Maria C. Garcia
Customer Order and Fulfillment Specialist
Veolia WTS Analytical Instruments, Inc
1-800-255-6964 option 3

--------------- Original Message ---------------
From: [rcruz@sapasequipment.com]
Sent: 2/28/2024, 11:39 AM
To: sievers.customercare@veolia.com
Subject: FW: Part # RE: PLEASE QUOTE| [ Case #: 05940492 ]

Hi Maria,

We are about to place this order. Can you please update availability?

Thanks,

Rich

Richard Cruz

Owner

713-502-3780

rcruz@sapasequipment.com

www.sapasequipment.com

From: NAM CSC AI <sievers.customercare@veolia.com>
Sent: Monday, February 5, 2024 10:44 AM
To: rcruz@sapasequipment.com
Subject: RE: Part # RE: PLEASE QUOTE| [ Case #: 05940492 ]

Hi Rich,

I've attached a copy of the quote here for you, please let me know if you h=
ave any questions.

Regards,

Maria C. Garcia
Customer Order and Fulfillment Specialist
Veolia WTS Analytical Instruments, Inc
1-800-255-6964 option 3

--------------- Original Message ---------------
From: [rcruz@sapasequipment.com]
Sent: 2/2/2024, 4:15 PM
To: sievers.customercare@veolia.com
Subject: RE: Part # RE: PLEASE QUOTE| [ Case #: 05940492 ]

Hi Maria,

It is the board that controls conductivity measurement for the M9 lab TOC

Thanks for your support and please let me know if you need further details.

Rich

From: rcruz@sapasequipment.com <rcruz@sapasequipment.com>
Sent: Friday, February 2, 2024 12:52 PM
To: 'NAM CSC AI' <sievers.customercare@veolia.com>
Subject: RE: Part # RE: PLEASE QUOTE| [ Case #: 05935933 ]

Thanks Maria; we are double checking.

From: NAM CSC AI <sievers.customercare@veolia.com>
Sent: Thursday, February 1, 2024 4:10 PM
To: rcruz@sapasequipment.com
Subject: Part # RE: PLEASE QUOTE| [ Case #: 05935933 ]

Hi Richard,

I hope you're doing well!

I am currently working on this request for you, I'm not getting any search =
results for this part number thought, could you tell me what it is you're l=
ooking for, and I can reach out to our tech support team and see if I can g=
et a part # to quote. ?

Regards,

Maria C. Garcia
Customer Order and Fulfillment Specialist
Veolia WTS Analytical Instruments, Inc
1-800-255-6964 option 3

--------------- Original Message ---------------
From: [rcruz@sapasequipment.com]
Sent: 2/1/2024, 3:23 PM
To: sievers.customercare@veolia.com
Subject: PLEASE QUOTE| [ Case #: 05935933 ]

Hi Maria(or to whom concerns,

Trust this email finds you well.  Please quote price and availability:

(1)APC 77015-03 REV.C

Thanks,

Rich

Richard Cruz

Owner

Sapas LLC

713-502-3780

rcruz@sapasequipment.com

www.sapasequipment.com
------=_Part_11247_1979834427.1726841311362
Content-Type: text/html; charset=UTF-8
Content-Transfer-Encoding: quoted-printable

<html><div>Good Morning,</div>
<div>&nbsp;</div>
<div>You are welcome.&nbsp; Do you need shipping materials?&nbsp; If so, pl=
ease provide the shipping address.&nbsp; &nbsp;I will need to know how you =
calibrate and run your verification, to provide to the Factory Service Engi=
neer.&nbsp; I will also need to know if you would like to upgrade the firmw=
are, free of charge.&nbsp; Have a great day!</div>
<div>&nbsp;</div>
<div>Regards,</div>
<div> Candice Baker Technical Support Water Technologies=
 &amp; Solutions Sievers Analytical Instruments Tel: 1-888-=
245-2595 &ndash; US Toll Free 6060 Spine Rd Boulder, 80301 USA =
www.watertechnologies.com/sievers</div>
<div>&nbsp;</div>
<div>&nbsp;</div>
<div>&nbsp;</div>
<div>--------------- Original Message --------------- =
From: [rcruz@sapasequipment.com] Sent: 9/19/20=
24, 11:52 AM To: sievers.techsupport@veolia.com<br=
 clear=3D"none">Subject: RE: REQUEST FOR QUOTE| [ Case #: 06335935 ]=
 </div>
<div class=3D"WordSection1">
Hi Candice,&nbsp; 
&nbsp;
Can you please provide price and availability.
&nbsp;
Thanks,
Richard
&nbsp;
<div>
<div style=3D"border: none; border-top: solid #E1E1E1 1.0pt; padding: 3.0pt=
 0in 0in 0in;">
From: rcruz@sapasequipment.com &lt;rcruz@sapaseq=
uipment.com&gt; Sent: Wednesday, September 18, 20=
24 4:50 PM To: 'NAM AI Technical Support' &lt;siev=
ers.techsupport@veolia.com&gt; Subject: RE: REQUES=
T FOR QUOTE| [ Case #: 06335935 ]
</div>
</div>
&nbsp;
Hi Candice,&nbsp; 
&nbsp;
Serial# 1911-4875
&nbsp;
Thanks, 
Richard
&nbsp;
<div style=3D"border: none; border-top: solid #E1E1E1 1.0pt; padding: 3.0pt=
 0in 0in 0in;">
From: NAM AI Technical Support &lt;<a shape=3D"r=
ect" href=3D"mailto:sievers.techsupport@veolia.com" target=3D"_blank" rel=
=3D"noopener">sievers.techsupport@veolia.com</a>&gt; =
Sent: Wednesday, September 18, 2024 4:39 PM To:</b=
> <a shape=3D"rect" href=3D"mailto:rcruz@sapasequipment.com" target=3D"_bla=
nk" rel=3D"noopener">rcruz@sapasequipment.com</a> Subj=
ect: RE: REQUEST FOR QUOTE| [ Case #: 06335935 ]
</div>
&nbsp;
<div>
Good Afternoon,
</div>
<div>
&nbsp;
</div>
<div>
Can you provide the serial number of the instrument =
you will need a measurement module replacement for?&nbsp; I can provide a F=
actory or Field Service quote.&nbsp; &nbsp;
</div>
<div>
&nbsp;
</div>
<div>
Regards,
</div>
<div>
 Candice Baker =
 Technical Support =
Water Technologies &amp; Solutions Sievers Analytical In=
struments Tel: 1-8=
88-245-2595 &ndash; US Toll Free 6060 Spine Rd Boulder, 80301 USA <a shape=3D"rect" href=3D"h=
ttp://www.watertechnologies.com/sievers" target=3D"_blank" rel=3D"noopener"=
>www.watertechnologies.com/sievers</a>
</div>
<div>
&nbsp;
</div>
<div>
&nbsp;
</div>
<div>
&nbsp;
</div>
<div>
--------------- Ori=
ginal Message --------------- From: [rcruz@sapaseq=
uipment.com] Sent: 9/17/2024, 4:31 PM To: <a shape=3D"rect" href=3D"mailto:nam.fulfillment.sievers@v=
eolia.com" target=3D"_blank" rel=3D"noopener">nam.fulfillment.sievers@veoli=
a.com</a> Subject: RE: REQUEST FOR QUOTE| [ Case #=
: 06335935 ]
</div>
<div>
Maria, 
&nbsp;
Thanks as always.
&nbsp;
<div style=3D"border: none; border-top: solid #E1E1E1 1.0pt; padding: 3.0pt=
 0in 0in 0in;">
From: NAM AI &lt;<a shape=3D"rect" href=3D"mailto:nam.fulf=
illment.sievers@veolia.com" target=3D"_blank" rel=3D"noopener">nam.fulfillm=
ent.sievers@veolia.com</a>&gt; Sent: Tuesday, Sep=
tember 17, 2024 5:11 PM To: <a shape=3D"rect" href=
=3D"mailto:rcruz@sapasequipment.com" target=3D"_blank" rel=3D"noopener">rcr=
uz@sapasequipment.com</a> Subject: RE: REQUEST FOR=
 QUOTE| [ Case #: 06335935 ]
</div>
&nbsp;
<div>
Hi Richard,&nbsp;
</div>
<div>
&nbsp;
</div>
<div>
I apologize for the delay, it looks like the correct part numb=
er is actually APK 77070-04, but that part is out of my scope so I sent you=
r request over to our tech support team. They should be following up with y=
ou!&nbsp;
</div>
<div>
 Regards, Maria C. Garcia Veolia WTS Analytical Instruments 6060 Spine Road Boulder, CO 80301 Tel: +1-800-255-6964 Op=
tion 3 Email: <a shape=3D"rect" href=3D"mailto:nam.fulfi=
llment.sievers@veolia.com" target=3D"_blank" rel=3D"noopener">nam.fulfillme=
nt.sievers@veolia.com</a> <a shape=3D"rect" href=3D"http=
://www.sieversinstruments.com" target=3D"_blank" rel=3D"noopener">www.sieve=
rsinstruments.com</a> Have questions =
about your instrument or don't know where to go? Check o=
ut our new Customer Landing Page! <a shape=3D"rect" href=
=3D"http://www.watertechnologies.com/welcome-sievers-instruments" target=3D=
"_blank" rel=3D"noopener">www.watertechnologies.com/welcome-sievers-instrum=
ents</a>
</div>
<div>
&nbsp;
</div>
<div>
&nbsp;
</div>
<div>
&nbsp;
</div>
<div>
--------------- Original Message --------------- <=
b>From: [rcruz@sapasequipment.com] Sent: 9/17/=
2024, 5:32 PM To: <a shape=3D"rect" href=3D"mailto=
:sievers.customercare@veolia.com" target=3D"_blank" rel=3D"noopener">siever=
s.customercare@veolia.com</a> Subject: RE: REQUEST=
 FOR QUOTE| [ Case #: 06335935 ]
</div>
<div>
Hi Maria,&nbsp; 
&nbsp;
Is there any update?&nbsp; 
&nbsp;
Thanks, 
Richard
&nbsp;
&nbsp;
<div>
<div style=3D"border: none; border-top: solid #E1E1E1 1.0pt; padding: 3.0pt=
 0in 0in 0in;">
From: <a shape=3D"rect" href=3D"mailto:rcruz@sapasequipmen=
t.com" target=3D"_blank" rel=3D"noopener">rcruz@sapasequipment.com</a> &lt;=
<a shape=3D"rect" href=3D"mailto:rcruz@sapasequipment.com" target=3D"_blank=
" rel=3D"noopener">rcruz@sapasequipment.com</a>&gt; S=
ent: Monday, September 16, 2024 2:27 PM To: 'N=
AM CSC AI' &lt;<a shape=3D"rect" href=3D"mailto:sievers.customercare@veolia=
.com" target=3D"_blank" rel=3D"noopener">sievers.customercare@veolia.com</a=
>&gt; Subject: REQUEST FOR QUOTE
</div>
</div>
&nbsp;
Hi Maria, 
&nbsp;
Can you please quote me price and availability for: (1) APK 77077-0=
1&nbsp;&nbsp; M series Measurement module kit. 
&nbsp;
Thanks,
Richard
&nbsp;
Richard Cruz
Owner
&nbsp;
&nbsp; 713-502-3780
&nbsp; <a shape=3D"rect" href=3D"mailto:amora@s=
apasequipment.com" target=3D"_blank" rel=3D"noopener">rcruz@sapaseq=
uipment.com</a>
&nbsp; <a shape=3D"rect" href=3D"http://www.sapasequipment.com=
" target=3D"_blank" rel=3D"noopener">www.sapasequipment.com</a>
&nbsp;
&nbsp;
&nbsp;
&nbsp;
&nbsp;
<div style=3D"border: none; border-top: solid #E1E1E1 1.0pt; padding: 3.0pt=
 0in 0in 0in;">
From: NAM CSC AI &lt;<a shape=3D"rect" href=3D"mailto:siev=
ers.customercare@veolia.com" target=3D"_blank" rel=3D"noopener">sievers.cus=
tomercare@veolia.com</a>&gt; Sent: Thursday, Apri=
l 11, 2024 12:30 PM To: <a shape=3D"rect" href=3D"=
mailto:rcruz@sapasequipment.com" target=3D"_blank" rel=3D"noopener">rcruz@s=
apasequipment.com</a> Subject: RE: REQUEST FOR QUO=
TE| [ Case #: 06060599 ]
</div>
&nbsp;
<div>
Hi Richard,
</div>
<div>
&nbsp;
</div>
<div>
Thank you for that information, I've attached a quote here for=
 you and I am showing that this item is currently in stock so it should shi=
p out fairly soon after we process the PO. Please let me know if you have a=
ny questions.&nbsp;
</div>
<div>
 Regards, Maria C. Garcia Customer Order and Fulfillment Speci=
alist Veolia WTS Analytical Instruments, Inc 1-800-255-6964 option 3
</div>
<div>
&nbsp;
</div>
<div>
&nbsp;
</div>
<div>
&nbsp;
</div>
<div>
--------------- Original Message --------------- <=
b>From: [rcruz@sapasequipment.com] Sent: 4/11/=
2024, 10:48 AM To: <a shape=3D"rect" href=3D"mailt=
o:sievers.customercare@veolia.com" target=3D"_blank" rel=3D"noopener">sieve=
rs.customercare@veolia.com</a> Subject: RE: REQUES=
T FOR QUOTE| [ Case #: 06060599 ]
</div>
<div>
Further details:&nbsp; CAPK 74720-01 / 500RL &nbsp;Ethernet =
System Board Kit
&nbsp;
<div>
<div style=3D"border: none; border-top: solid #E1E1E1 1.0pt; padding: 3.0pt=
 0in 0in 0in;">
From: <a shape=3D"rect" href=3D"mailto:rcruz@sapasequipmen=
t.com" target=3D"_blank" rel=3D"noopener">rcruz@sapasequipment.com</a> &lt;=
<a shape=3D"rect" href=3D"mailto:rcruz@sapasequipment.com" target=3D"_blank=
" rel=3D"noopener">rcruz@sapasequipment.com</a>&gt; S=
ent: Thursday, April 11, 2024 9:23 AM To: 'NAM=
 CSC AI' &lt;<a shape=3D"rect" href=3D"mailto:sievers.customercare@veolia.c=
om" target=3D"_blank" rel=3D"noopener">sievers.customercare@veolia.com</a>&=
gt; Subject: RE: REQUEST FOR QUOTE| [ Case #: 0605=
6395 ]
</div>
</div>
&nbsp;
Hi Maria, 
&nbsp;
Let me know if this helps: The description is "500RL System Board K=
it"
&nbsp;
<div>
<div style=3D"border: none; border-top: solid #E1E1E1 1.0pt; padding: 3.0pt=
 0in 0in 0in;">
From: <a shape=3D"rect" href=3D"mailto:rcruz@sapasequipmen=
t.com" target=3D"_blank" rel=3D"noopener">rcruz@sapasequipment.com</a> &lt;=
<a shape=3D"rect" href=3D"mailto:rcruz@sapasequipment.com" target=3D"_blank=
" rel=3D"noopener">rcruz@sapasequipment.com</a>&gt; S=
ent: Thursday, April 11, 2024 7:14 AM To: 'NAM=
 CSC AI' &lt;<a shape=3D"rect" href=3D"mailto:sievers.customercare@veolia.c=
om" target=3D"_blank" rel=3D"noopener">sievers.customercare@veolia.com</a>&=
gt; Subject: RE: REQUEST FOR QUOTE| [ Case #: 0605=
6395 ]
</div>
</div>
&nbsp;
Thanks Maria,&nbsp; 
&nbsp;
In the meantime, I am seeking further clarification.
&nbsp;
Best
Rich
&nbsp;
<div style=3D"border: none; border-top: solid #E1E1E1 1.0pt; padding: 3.0pt=
 0in 0in 0in;">
From: NAM CSC AI &lt;<a shape=3D"rect" href=3D"mailto:siev=
ers.customercare@veolia.com" target=3D"_blank" rel=3D"noopener">sievers.cus=
tomercare@veolia.com</a>&gt; Sent: Wednesday, Apr=
il 10, 2024 5:43 PM To: <a shape=3D"rect" href=3D"=
mailto:rcruz@sapasequipment.com" target=3D"_blank" rel=3D"noopener">rcruz@s=
apasequipment.com</a> Subject: RE: REQUEST FOR QUO=
TE| [ Case #: 06056395 ]
</div>
&nbsp;
<div>
Hi Richard,
</div>
<div>
&nbsp;
</div>
<div>
I am working on this request however I am not showing that APK=
 74070&nbsp; is a part number.. I reached out to our tech support team, and=
 they are asking if this is a 500RL or RLE, or if you have a serial number =
for the instrument, we can try to find the corresponding system board for i=
t.&nbsp;
</div>
<div>
 Regards, Maria C. Garcia Customer Order an=
d Fulfillment Specialist Veolia WTS Analytical Instrumen=
ts, Inc 1-800-255-6964 option 3
</div>
<div>
&nbsp;
</div>
<div>
&nbsp;
</div>
<div>
&nbsp;
</div>
<div>
--------------- Original Message --------------- <=
b>From: [rcruz@sapasequipment.com] Sent: 4/9/2=
024, 10:57 AM To: <a shape=3D"rect" href=3D"mailto=
:sievers.customercare@veolia.com" target=3D"_blank" rel=3D"noopener">siever=
s.customercare@veolia.com</a> Subject: REQUEST FOR=
 QUOTE| [ Case #: 06056395 ]
</div>
<div>
Good morning Maria, 
&nbsp;
Trust this email finds you well.&nbsp; Kindly quote and provide ava=
ilability for the following: APK 74070 - 500RL system board
&nbsp;
Thanks,
Rich
Richard Cruz
Owner
&nbsp;
&nbsp; 713-502-3780
&nbsp; <a shape=3D"rect" href=3D"mailto:amora@sapase=
quipment.com" target=3D"_blank" rel=3D"noopener">rc=
ruz@sapasequipment.com</a>
&nbsp; <a shape=3D"rect" href=3D"http://www.sapasequipment.com" tar=
get=3D"_blank" rel=3D"noopener">www.sapa=
sequipment.com</a>
&nbsp;
&nbsp;
&nbsp;
&nbsp;
&nbsp;
&nbsp;
<div>
<div style=3D"border: none; border-top: solid #E1E1E1 1.0pt; padding: 3.0pt=
 0in 0in 0in;">
From: NAM CSC AI &lt;<a shape=3D"rect" href=3D"mailto:siev=
ers.customercare@veolia.com" target=3D"_blank" rel=3D"noopener">sievers.cus=
tomercare@veolia.com</a>&gt; Sent: Monday, March =
11, 2024 1:32 PM To: <a shape=3D"rect" href=3D"mai=
lto:rcruz@sapasequipment.com" target=3D"_blank" rel=3D"noopener">rcruz@sapa=
sequipment.com</a> Subject: RE: PURCHASE ORDER| [ =
Case #: 06003503 ]
</div>
</div>
&nbsp;
Hi Richard,&nbsp; I apologize f=
or the delay, the order has been processed and will ship out today 03/11. T=
his is shipping ground, if you would like for me to try to have this ship o=
ut overnight, please let me know, I might still have a little bit of time t=
o change that.&nbsp; Sales Order 77788=
87 PO#&nbsp;I - 070224A&nbsp; Regards, =
Maria C. Garcia Customer Order and Fulfillment Specialist=
 Veolia WTS Analytical Instruments, Inc 1-800-255-6964 option 3 --------------- Original Message --------------- <b=
>From: [rcruz@sapasequipment.com] Sent: 3/11/2=
024, 1:04 PM To: <a shape=3D"rect" href=3D"mailto:=
sievers.customercare@veolia.com" target=3D"_blank" rel=3D"noopener">sievers=
.customercare@veolia.com</a> Subject: RE: PURCHASE=
 ORDER| [ Case #: 06003503 ]
<div>
Hi Maria,
&nbsp;
Trust you had an enjoyable weekend.&nbsp; Havent received confirmat=
ion on order yet and am needing these items rather urgently.&nbsp; Can you =
please look into this.
&nbsp;
Thanks
Rich
&nbsp;
<div>
<div style=3D"border: none; border-top: solid #E1E1E1 1.0pt; padding: 3.0pt=
 0in 0in 0in;">
From: <a shape=3D"rect" href=3D"mailto:rcruz@sapasequipmen=
t.com" target=3D"_blank" rel=3D"noopener">rcruz@sapasequipment.com</a> &lt;=
<a shape=3D"rect" href=3D"mailto:rcruz@sapasequipment.com" target=3D"_blank=
" rel=3D"noopener">rcruz@sapasequipment.com</a>&gt; Se=
nt: Thursday, March 7, 2024 4:17 PM To: 'NAM C=
SC AI' &lt;<a shape=3D"rect" href=3D"mailto:sievers.customercare@veolia.com=
" target=3D"_blank" rel=3D"noopener">sievers.customercare@veolia.com</a>&gt=
; Subject: PURCHASE ORDER
</div>
</div>
&nbsp;
Hi Maria, 
&nbsp;
Please place the following order.
&nbsp;
Thanks,
Richard
&nbsp;
Richard Cruz
Owner
&nbsp;
&nbsp; 713-502-3780
&nbsp; <a shape=3D"rect" href=3D"mailto:amora@s=
apasequipment.com" target=3D"_blank" rel=3D"noopener">rcruz@sapaseq=
uipment.com</a>
&nbsp; <a shape=3D"rect" href=3D"http://www.sapasequipment.com=
" target=3D"_blank" rel=3D"noopener">www.sapasequipment.com</a>
&nbsp;
&nbsp;
&nbsp;
&nbsp;
&nbsp;
<div>
<div style=3D"border: none; border-top: solid #E1E1E1 1.0pt; padding: 3.0pt=
 0in 0in 0in;">
From: NAM CSC AI &lt;<a shape=3D"rect" href=3D"mailto:siev=
ers.customercare@veolia.com" target=3D"_blank" rel=3D"noopener">sievers.cus=
tomercare@veolia.com</a>&gt; Sent: Wednesday, Febr=
uary 28, 2024 11:17 AM To: <a shape=3D"rect" href=
=3D"mailto:rcruz@sapasequipment.com" target=3D"_blank" rel=3D"noopener">rcr=
uz@sapasequipment.com</a> Subject: RE: FW: Part # =
RE: PLEASE QUOTE| [ Case #: 05940492 ]
</div>
</div>
&nbsp;
Hi Richard, This is a low stock=
 item, but I am showing to have a few available at the moment so we should =
be able to get that order out for you!&nbsp; Regards, Maria C. Garcia Customer Order and Fulfillment Specialist Veo=
lia WTS Analytical Instruments, Inc 1-800-255-6964 option=
 3 --------------- =
Original Message --------------- From: [rcruz@sapa=
sequipment.com] Sent: 2/28/2024, 11:39 AM To: <a shape=3D"rect" href=3D"mailto:sievers.customercare@=
veolia.com" target=3D"_blank" rel=3D"noopener">sievers.customercare@veolia.=
com</a> Subject: FW: Part # RE: PLEASE QUOTE| [ Ca=
se #: 05940492 ] &nbsp;
<div>
Hi Maria,
&nbsp;
We are about to place this order. Can you please update availabilit=
y?&nbsp; 
&nbsp;
Thanks,
Rich
&nbsp;
Richard Cruz
Owner
&nbsp;
&nbsp; 713-502-3780
&nbsp; <a shape=3D"rect" href=3D"mailto:amora@s=
apasequipment.com" target=3D"_blank" rel=3D"noopener">rcruz@sapaseq=
uipment.com</a>
&nbsp; <a shape=3D"rect" href=3D"http://www.sapasequipment.com=
" target=3D"_blank" rel=3D"noopener">www.sapasequipment.com</a>
&nbsp;
&nbsp;
&nbsp;
&nbsp;
&nbsp;
&nbsp;
<div>
<div style=3D"border: none; border-top: solid #E1E1E1 1.0pt; padding: 3.0pt=
 0in 0in 0in;">
From: NAM CSC AI &lt;<a shape=3D"rect" href=3D"mailto:siev=
ers.customercare@veolia.com" target=3D"_blank" rel=3D"noopener">sievers.cus=
tomercare@veolia.com</a>&gt; Sent: Monday, Februar=
y 5, 2024 10:44 AM To: <a shape=3D"rect" href=3D"m=
ailto:rcruz@sapasequipment.com" target=3D"_blank" rel=3D"noopener">rcruz@sa=
pasequipment.com</a> Subject: RE: Part # RE: PLEAS=
E QUOTE| [ Case #: 05940492 ]
</div>
</div>
&nbsp;
Hi Rich, I've attached a =
copy of the quote here for you, please let me know if you have any question=
s.&nbsp; Regards, <b=
r clear=3D"none">Maria C. Garcia Customer Order and Fulfi=
llment Specialist Veolia WTS Analytical Instruments, Inc<=
br clear=3D"none">1-800-255-6964 option 3 --------------- Original Message --------------- From: [rcruz@sapasequipment.com] <b=
>Sent: 2/2/2024, 4:15 PM To: <a shape=3D"rect"=
 href=3D"mailto:sievers.customercare@veolia.com" target=3D"_blank" rel=3D"n=
oopener">sievers.customercare@veolia.com</a> Subject:<=
/b> RE: Part # RE: PLEASE QUOTE| [ Case #: 05940492 ] <br=
 clear=3D"none">&nbsp;
<div>
Hi Maria,
&nbsp;
It is the board that controls conductivity measurement for the M=
9 lab TOC
&nbsp;
Thanks for your support and please let me know if you need further =
details. 
&nbsp;
Rich
&nbsp;
&nbsp;
<div>
<div style=3D"border: none; border-top: solid #E1E1E1 1.0pt; padding: 3.0pt=
 0in 0in 0in;">
From: <a shape=3D"rect" href=3D"mailto:rcruz@sapasequipmen=
t.com" target=3D"_blank" rel=3D"noopener">rcruz@sapasequipment.com</a> &lt;=
<a shape=3D"rect" href=3D"mailto:rcruz@sapasequipment.com" target=3D"_blank=
" rel=3D"noopener">rcruz@sapasequipment.com</a>&gt; Se=
nt: Friday, February 2, 2024 12:52 PM To: 'NAM=
 CSC AI' &lt;<a shape=3D"rect" href=3D"mailto:sievers.customercare@veolia.c=
om" target=3D"_blank" rel=3D"noopener">sievers.customercare@veolia.com</a>&=
gt; Subject: RE: Part # RE: PLEASE QUOTE| [ Case #=
: 05935933 ]
</div>
</div>
&nbsp;
Thanks Maria; we are double checking. 
&nbsp;
BR
&nbsp;
<div>
<div style=3D"border: none; border-top: solid #E1E1E1 1.0pt; padding: 3.0pt=
 0in 0in 0in;">
From: NAM CSC AI &lt;<a shape=3D"rect" href=3D"mailto:siev=
ers.customercare@veolia.com" target=3D"_blank" rel=3D"noopener">sievers.cus=
tomercare@veolia.com</a>&gt; Sent: Thursday, Febru=
ary 1, 2024 4:10 PM To: <a shape=3D"rect" href=3D"=
mailto:rcruz@sapasequipment.com" target=3D"_blank" rel=3D"noopener">rcruz@s=
apasequipment.com</a> Subject: Part # RE: PLEASE Q=
UOTE| [ Case #: 05935933 ]
</div>
</div>
&nbsp;
Hi Richard, I hope you're doing=
 well! I am currently working on this =
request for you, I'm not getting any search results for this part number th=
ought, could you tell me what it is you're looking for, and I can reach out=
 to our tech support team and see if I can get a part # to quote. ? Regards, Maria C. Garcia Customer Order and Fulfillment Specialis=
t Veolia WTS Analytical Instruments, Inc 1-800-255-6964 option 3 --------------- Original Message --------------- <=
b>From: [rcruz@sapasequipment.com] Sent: 2/1/2=
024, 3:23 PM To: <a shape=3D"rect" href=3D"mailto:=
sievers.customercare@veolia.com" target=3D"_blank" rel=3D"noopener">sievers=
.customercare@veolia.com</a> Subject: PLEASE QUOTE=
| [ Case #: 05935933 ] &nbsp;
<div>
Hi Maria(or to whom concerns,
&nbsp;
Trust this email finds you well.&nbsp; Please quote price and =
availability:
&nbsp;
(1)APC 77015-03 REV.C
&nbsp;
Thanks,
Rich
&nbsp;
Richard Cruz
Owner
Sapas LLC
&nbsp;
&nbsp; 713-502-3780
&nbsp; <a shape=3D"rect" href=3D"mailto:amora@s=
apasequipment.com" target=3D"_blank" rel=3D"noopener">rcruz@sapaseq=
uipment.com</a>
&nbsp; <a shape=3D"rect" href=3D"http://www.sapasequipment.com=
" target=3D"_blank" rel=3D"noopener">www=
.sapasequipment.com</a>
&nbsp;
&nbsp;
</div>
&nbsp;
</div>
&nbsp;
</div>
&nbsp;
</div>
<img id=3D"_x0000_i1029" border=3D"0" width=3D"1" height=3D"1"=
 style=3D"width: .0069in; height: .0069in;" src=3D"https://gew.my.salesforc=
e.com/servlet/servlet.ImageServer?oid=3D00DG0000000l66K&amp;esid=3D0188Y000=
01HCqcY&amp;from=3Dint">
</div>
<img id=3D"_x0000_i1028" border=3D"0" width=3D"1" height=3D"1"=
 style=3D"width: .0069in; height: .0069in;" src=3D"https://gew.my.salesforc=
e.com/servlet/servlet.ImageServer?oid=3D00DG0000000l66K&amp;esid=3D0188Y000=
01GW2tA&amp;from=3Dint">
</div>
<img id=3D"_x0000_i1027" border=3D"0" width=3D"1" height=3D"1"=
 style=3D"width: .0069in; height: .0069in;" src=3D"https://gew.my.salesforc=
e.com/servlet/servlet.ImageServer?oid=3D00DG0000000l66K&amp;esid=3D0188Y000=
01GW5qn&amp;from=3Dint">
</div>
<img id=3D"_x0000_i1026" border=3D"0" width=3D"1" height=3D"1"=
 style=3D"width: .0069in; height: .0069in;" src=3D"https://gew.my.salesforc=
e.com/servlet/servlet.ImageServer?oid=3D00DG0000000l66K&amp;esid=3D018Pe000=
00B9rjV&amp;from=3Dint">
</div>
<img id=3D"_x0000_i1025" border=3D"0" width=3D"1" he=
ight=3D"1" style=3D"width: .0069in; height: .0069in;" src=3D"https://gew.my=
.salesforce.com/servlet/servlet.ImageServer?oid=3D00DG0000000l66K&amp;esid=
=3D018Pe00000BDCZl&amp;from=3Dint">
</div><img src=3D"https://gew.my.salesforce.com/servlet/servlet.ImageServer=
?oid=3D00DG0000000l66K&esid=3D018Pe00000BHw7j&from=3Dext"></html>
------=_Part_11247_1979834427.1726841311362--

📁 Sid Gifari File Manager