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Envelope-to: rcruz@sapasequipment.com
Delivery-date: Fri, 20 Sep 2024 10:47:41 -0400
Date: Fri, 20 Sep 2024 14:46:42 +0000 (GMT)
From: NAM AI Technical Support <sievers.techsupport@veolia.com>
To: "rcruz@sapasequipment.com" <rcruz@sapasequipment.com>
Message-ID: <t2d-v000000000000000000000000000000000000000000000SK491S00hsUFqum9SVW2RLPDJUoXCA@sfdc.net>
In-Reply-To: <1uLNv000000000000000000000000000000000000000000000SK48M50020sl72DTTkSTc57NuThwVA@sfdc.net>
References: <3vKVu000000000000000000000000000000000000000000000SJZ9M500NWrPWaakS4uE-xjIHQm0_g@sfdc.net>
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 <023601db0b69$eac2ace0$c04806a0$@sapasequipment.com>
 <1uLNv000000000000000000000000000000000000000000000SK48M50020sl72DTTkSTc57NuThwVA@sfdc.net>
Subject: RE: REQUEST FOR QUOTE| [ Case #: 06335935 ]
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 root\@localhost for details.
 Content preview: Hello, Did you purchase this instrument as it is registered
 to another account? If so, can you provide a copy of the sales receipt. I
 will have the instrument transferred to your account. Thank you, Candice
 Baker 
 Content analysis details: (0.2 points, 5.0 required)
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------=_Part_12447_478552614.1726843602636
Content-Type: text/plain; charset=UTF-8
Content-Transfer-Encoding: quoted-printable

Hello,
Did you purchase this instrument as it is registered to another account?  I=
f so, can you provide a copy of the sales receipt.  I will have the instrum=
ent transferred to your account.
Thank you,

Candice Baker

Technical Support
Water Technologies & Solutions
Sievers Analytical Instruments

Tel: 1-888-245-2595 =E2=80=93 US Toll Free
6060 Spine Rd
Boulder, 80301 USA
www.watertechnologies.com/sievers
--------------- Original Message ---------------
From: NAM AI Technical Support [sievers.techsupport@veolia.com]
Sent: 9/20/2024, 8:37 AM
To: rcruz@sapasequipment.com
Subject: RE: REQUEST FOR QUOTE| [ Case #: 06335935 ]

Hello,
We do not sell the measurement module.  The measurement module has to be in=
stalled by a Field Service Engineer or by Factory.  Please let me know if y=
ou have any questions.
Regards,

Candice Baker

Technical Support
Water Technologies & Solutions
Sievers Analytical Instruments

Tel: 1-888-245-2595 =E2=80=93 US Toll Free
6060 Spine Rd
Boulder, 80301 USA
www.watertechnologies.com/sievers
--------------- Original Message ---------------
From: [rcruz@sapasequipment.com]
Sent: 9/20/2024, 8:32 AM
To: sievers.techsupport@veolia.com
Subject: RE: REQUEST FOR QUOTE| [ Case #: 06335935 ]

OK, so all we are looking for is the piece.

We can move forwards with a PO.

Thanks,

Richard

From: NAM AI Technical Support <sievers.techsupport@veolia.com>
Sent: Friday, September 20, 2024 9:09 AM
To: rcruz@sapasequipment.com
Subject: RE: REQUEST FOR QUOTE| [ Case #: 06335935 ]

Good Morning,

You are welcome.  Do you need shipping materials?  If so, please provide th=
e shipping address.   I will need to know how you calibrate and run your ve=
rification, to provide to the Factory Service Engineer.  I will also need t=
o know if you would like to upgrade the firmware, free of charge.  Have a g=
reat day!

Regards,

Candice Baker

Technical Support
Water Technologies & Solutions
Sievers Analytical Instruments

Tel: 1-888-245-2595 =E2=80=93 US Toll Free
6060 Spine Rd
Boulder, 80301 USA
www.watertechnologies.com/sievers

--------------- Original Message ---------------
From: [rcruz@sapasequipment.com]
Sent: 9/19/2024, 11:52 AM
To: sievers.techsupport@veolia.com
Subject: RE: REQUEST FOR QUOTE| [ Case #: 06335935 ]

Hi Candice,

Can you please provide price and availability.

Thanks,

Richard

From: rcruz@sapasequipment.com <rcruz@sapasequipment.com>
Sent: Wednesday, September 18, 2024 4:50 PM
To: 'NAM AI Technical Support' <sievers.techsupport@veolia.com>
Subject: RE: REQUEST FOR QUOTE| [ Case #: 06335935 ]

Hi Candice,

Serial# 1911-4875

Thanks,

Richard

From: NAM AI Technical Support <sievers.techsupport@veolia.com>
Sent: Wednesday, September 18, 2024 4:39 PM
To: rcruz@sapasequipment.com
Subject: RE: REQUEST FOR QUOTE| [ Case #: 06335935 ]

Good Afternoon,

Can you provide the serial number of the instrument you will need a measure=
ment module replacement for?  I can provide a Factory or Field Service quot=
e.

Regards,

Candice Baker

Technical Support
Water Technologies & Solutions
Sievers Analytical Instruments

Tel: 1-888-245-2595 =E2=80=93 US Toll Free
6060 Spine Rd
Boulder, 80301 USA
www.watertechnologies.com/sievers

--------------- Original Message ---------------
From: [rcruz@sapasequipment.com]
Sent: 9/17/2024, 4:31 PM
To: nam.fulfillment.sievers@veolia.com
Subject: RE: REQUEST FOR QUOTE| [ Case #: 06335935 ]

Maria,

Thanks as always.

From: NAM AI <nam.fulfillment.sievers@veolia.com>
Sent: Tuesday, September 17, 2024 5:11 PM
To: rcruz@sapasequipment.com
Subject: RE: REQUEST FOR QUOTE| [ Case #: 06335935 ]

Hi Richard,

I apologize for the delay, it looks like the correct part number is actuall=
y APK 77070-04, but that part is out of my scope so I sent your request ove=
r to our tech support team. They should be following up with you!

Regards,

Maria C. Garcia

Veolia WTS Analytical Instruments
6060 Spine Road
Boulder, CO 80301
Tel: +1-800-255-6964 Option 3
Email: nam.fulfillment.sievers@veolia.com
www.sieversinstruments.com

Have questions about your instrument or don't know where to go?
Check out our new Customer Landing Page!
www.watertechnologies.com/welcome-sievers-instruments

--------------- Original Message ---------------
From: [rcruz@sapasequipment.com]
Sent: 9/17/2024, 5:32 PM
To: sievers.customercare@veolia.com
Subject: RE: REQUEST FOR QUOTE| [ Case #: 06335935 ]

Hi Maria,

Is there any update?

Thanks,

Richard

From: rcruz@sapasequipment.com <rcruz@sapasequipment.com>
Sent: Monday, September 16, 2024 2:27 PM
To: 'NAM CSC AI' <sievers.customercare@veolia.com>
Subject: REQUEST FOR QUOTE

Hi Maria,

Can you please quote me price and availability for: (1) APK 77077-01   M se=
ries Measurement module kit.

Thanks,

Richard

Richard Cruz

Owner

713-502-3780

rcruz@sapasequipment.com

www.sapasequipment.com

From: NAM CSC AI <sievers.customercare@veolia.com>
Sent: Thursday, April 11, 2024 12:30 PM
To: rcruz@sapasequipment.com
Subject: RE: REQUEST FOR QUOTE| [ Case #: 06060599 ]

Hi Richard,

Thank you for that information, I've attached a quote here for you and I am=
 showing that this item is currently in stock so it should ship out fairly =
soon after we process the PO. Please let me know if you have any questions.

Regards,

Maria C. Garcia
Customer Order and Fulfillment Specialist
Veolia WTS Analytical Instruments, Inc
1-800-255-6964 option 3

--------------- Original Message ---------------
From: [rcruz@sapasequipment.com]
Sent: 4/11/2024, 10:48 AM
To: sievers.customercare@veolia.com
Subject: RE: REQUEST FOR QUOTE| [ Case #: 06060599 ]

Further details: CAPK 74720-01 / 500RL  Ethernet System Board Kit

From: rcruz@sapasequipment.com <rcruz@sapasequipment.com>
Sent: Thursday, April 11, 2024 9:23 AM
To: 'NAM CSC AI' <sievers.customercare@veolia.com>
Subject: RE: REQUEST FOR QUOTE| [ Case #: 06056395 ]

Hi Maria,

Let me know if this helps: The description is "500RL System Board Kit"

From: rcruz@sapasequipment.com <rcruz@sapasequipment.com>
Sent: Thursday, April 11, 2024 7:14 AM
To: 'NAM CSC AI' <sievers.customercare@veolia.com>
Subject: RE: REQUEST FOR QUOTE| [ Case #: 06056395 ]

Thanks Maria,

In the meantime, I am seeking further clarification.

Best

Rich

From: NAM CSC AI <sievers.customercare@veolia.com>
Sent: Wednesday, April 10, 2024 5:43 PM
To: rcruz@sapasequipment.com
Subject: RE: REQUEST FOR QUOTE| [ Case #: 06056395 ]

Hi Richard,

I am working on this request however I am not showing that APK 74070  is a =
part number.. I reached out to our tech support team, and they are asking i=
f this is a 500RL or RLE, or if you have a serial number for the instrument=
, we can try to find the corresponding system board for it.

Regards,

Maria C. Garcia
Customer Order and Fulfillment Specialist
Veolia WTS Analytical Instruments, Inc
1-800-255-6964 option 3

--------------- Original Message ---------------
From: [rcruz@sapasequipment.com]
Sent: 4/9/2024, 10:57 AM
To: sievers.customercare@veolia.com
Subject: REQUEST FOR QUOTE| [ Case #: 06056395 ]

Good morning Maria,

Trust this email finds you well.  Kindly quote and provide availability for=
 the following: APK 74070 - 500RL system board

Thanks,

Rich

Richard Cruz

Owner

713-502-3780

rcruz@sapasequipment.com

www.sapasequipment.com

From: NAM CSC AI <sievers.customercare@veolia.com>
Sent: Monday, March 11, 2024 1:32 PM
To: rcruz@sapasequipment.com
Subject: RE: PURCHASE ORDER| [ Case #: 06003503 ]

Hi Richard,

I apologize for the delay, the order has been processed and will ship out t=
oday 03/11. This is shipping ground, if you would like for me to try to hav=
e this ship out overnight, please let me know, I might still have a little =
bit of time to change that.

Sales Order 7778887
PO# I - 070224A

Regards,

Maria C. Garcia
Customer Order and Fulfillment Specialist
Veolia WTS Analytical Instruments, Inc
1-800-255-6964 option 3

--------------- Original Message ---------------
From: [rcruz@sapasequipment.com]
Sent: 3/11/2024, 1:04 PM
To: sievers.customercare@veolia.com
Subject: RE: PURCHASE ORDER| [ Case #: 06003503 ]

Hi Maria,

Trust you had an enjoyable weekend.  Havent received confirmation on order =
yet and am needing these items rather urgently.  Can you please look into t=
his.

Thanks

Rich

From: rcruz@sapasequipment.com <rcruz@sapasequipment.com>
Sent: Thursday, March 7, 2024 4:17 PM
To: 'NAM CSC AI' <sievers.customercare@veolia.com>
Subject: PURCHASE ORDER

Hi Maria,

Please place the following order.

Thanks,

Richard

Richard Cruz

Owner

713-502-3780

rcruz@sapasequipment.com

www.sapasequipment.com

From: NAM CSC AI <sievers.customercare@veolia.com>
Sent: Wednesday, February 28, 2024 11:17 AM
To: rcruz@sapasequipment.com
Subject: RE: FW: Part # RE: PLEASE QUOTE| [ Case #: 05940492 ]

Hi Richard,

This is a low stock item, but I am showing to have a few available at the m=
oment so we should be able to get that order out for you!

Regards,

Maria C. Garcia
Customer Order and Fulfillment Specialist
Veolia WTS Analytical Instruments, Inc
1-800-255-6964 option 3

--------------- Original Message ---------------
From: [rcruz@sapasequipment.com]
Sent: 2/28/2024, 11:39 AM
To: sievers.customercare@veolia.com
Subject: FW: Part # RE: PLEASE QUOTE| [ Case #: 05940492 ]

Hi Maria,

We are about to place this order. Can you please update availability?

Thanks,

Rich

Richard Cruz

Owner

713-502-3780

rcruz@sapasequipment.com

www.sapasequipment.com

From: NAM CSC AI <sievers.customercare@veolia.com>
Sent: Monday, February 5, 2024 10:44 AM
To: rcruz@sapasequipment.com
Subject: RE: Part # RE: PLEASE QUOTE| [ Case #: 05940492 ]

Hi Rich,

I've attached a copy of the quote here for you, please let me know if you h=
ave any questions.

Regards,

Maria C. Garcia
Customer Order and Fulfillment Specialist
Veolia WTS Analytical Instruments, Inc
1-800-255-6964 option 3

--------------- Original Message ---------------
From: [rcruz@sapasequipment.com]
Sent: 2/2/2024, 4:15 PM
To: sievers.customercare@veolia.com
Subject: RE: Part # RE: PLEASE QUOTE| [ Case #: 05940492 ]

Hi Maria,

It is the board that controls conductivity measurement for the M9 lab TOC

Thanks for your support and please let me know if you need further details.

Rich

From: rcruz@sapasequipment.com <rcruz@sapasequipment.com>
Sent: Friday, February 2, 2024 12:52 PM
To: 'NAM CSC AI' <sievers.customercare@veolia.com>
Subject: RE: Part # RE: PLEASE QUOTE| [ Case #: 05935933 ]

Thanks Maria; we are double checking.

From: NAM CSC AI <sievers.customercare@veolia.com>
Sent: Thursday, February 1, 2024 4:10 PM
To: rcruz@sapasequipment.com
Subject: Part # RE: PLEASE QUOTE| [ Case #: 05935933 ]

Hi Richard,

I hope you're doing well!

I am currently working on this request for you, I'm not getting any search =
results for this part number thought, could you tell me what it is you're l=
ooking for, and I can reach out to our tech support team and see if I can g=
et a part # to quote. ?

Regards,

Maria C. Garcia
Customer Order and Fulfillment Specialist
Veolia WTS Analytical Instruments, Inc
1-800-255-6964 option 3

--------------- Original Message ---------------
From: [rcruz@sapasequipment.com]
Sent: 2/1/2024, 3:23 PM
To: sievers.customercare@veolia.com
Subject: PLEASE QUOTE| [ Case #: 05935933 ]

Hi Maria(or to whom concerns,

Trust this email finds you well.  Please quote price and availability:

(1)APC 77015-03 REV.C

Thanks,

Rich

Richard Cruz

Owner

Sapas LLC

713-502-3780

rcruz@sapasequipment.com

www.sapasequipment.com
------=_Part_12447_478552614.1726843602636
Content-Type: text/html; charset=UTF-8
Content-Transfer-Encoding: quoted-printable

<html><div>Hello,</div>
<div>&nbsp;</div>
<div>Did you purchase this instrument as it is registered to another accoun=
t?&nbsp; If so, can you provide a copy of the sales receipt.&nbsp; I will h=
ave the instrument transferred to your account.</div>
<div>&nbsp;</div>
<div>&nbsp;</div>
<div>Thank you,</div>
<div> Candice Baker Technical Support Water Technologies=
 &amp; Solutions Sievers Analytical Instruments Tel: 1-888-=
245-2595 &ndash; US Toll Free 6060 Spine Rd Boulder, 80301 USA =
www.watertechnologies.com/sievers</div>
<div>&nbsp;</div>
<div>&nbsp;</div>
<div>&nbsp;</div>
<div>--------------- Original Message --------------- =
From: NAM AI Technical Support [sievers.techsupport@veolia.com] Sent: 9/20/2024, 8:37 AM To: rcr=
uz@sapasequipment.com Subject: RE: REQUEST FOR QUO=
TE| [ Case #: 06335935 ] </div>
<div>Hello,</div>
<div>&nbsp;</div>
<div>We do not sell the measurement module.&nbsp; The measurement module ha=
s to be installed by a Field Service Engineer or by Factory.&nbsp; Please l=
et me know if you have any questions.</div>
<div>&nbsp;</div>
<div>Regards,</div>
<div> Candice Baker Technical Support Water Technologies=
 &amp; Solutions Sievers Analytical Instruments Tel: 1-888-245-2595 &ndash=
; US Toll Free 6060 Spine Rd Boulder,=
 80301 USA www.watertechnologies.com/sievers</div>
<div>&nbsp;</div>
<div>&nbsp;</div>
<div>&nbsp;</div>
<div>--------------- Original Message --------------- =
From: [rcruz@sapasequipment.com] Sent: 9/20/20=
24, 8:32 AM To: sievers.techsupport@veolia.com Subject: RE: REQUEST FOR QUOTE| [ Case #: 06335935 ]<=
br clear=3D"none"> </div>
<div class=3D"WordSection1">
OK, so all we are looking for is the piece.&nbsp;&nbsp; <=
/span>
&nbsp;
We can move forwards with a PO.
&nbsp;
Thanks, 
Richard
&nbsp;
<div style=3D"border: none; border-top: solid #E1E1E1 1.0pt; padding: 3.0pt=
 0in 0in 0in;">
From: NAM AI Technical Support &lt;sievers.techs=
upport@veolia.com&gt; Sent: Friday, September 20,=
 2024 9:09 AM To: rcruz@sapasequipment.com Subject: RE: REQUEST FOR QUOTE| [ Case #: 06335935 ]</spa=
n>
</div>
&nbsp;
<div>
Good Morning,
</div>
<div>
&nbsp;
</div>
<div>
You are welcome.&nbsp; Do you need shipping material=
s?&nbsp; If so, please provide the shipping address.&nbsp; &nbsp;I will nee=
d to know how you calibrate and run your verification, to provide to the Fa=
ctory Service Engineer.&nbsp; I will also need to know if you would like to=
 upgrade the firmware, free of charge.&nbsp; Have a great day!
</div>
<div>
&nbsp;
</div>
<div>
Regards,
</div>
<div>
 Candice Baker =
 Technical Support =
Water Technologies &amp; Solutions Sievers Analytical In=
struments Tel: 1-8=
88-245-2595 &ndash; US Toll Free 6060 Spine Rd Boulder, 80301 USA <a shape=3D"rect" href=3D"h=
ttp://www.watertechnologies.com/sievers" target=3D"_blank" rel=3D"noopener"=
>www.watertechnologies.com/sievers</a>
</div>
<div>
&nbsp;
</div>
<div>
&nbsp;
</div>
<div>
&nbsp;
</div>
<div>
--------------- Ori=
ginal Message --------------- From: [rcruz@sapaseq=
uipment.com] Sent: 9/19/2024, 11:52 AM To: <a shape=3D"rect" href=3D"mailto:sievers.techsupport@veol=
ia.com" target=3D"_blank" rel=3D"noopener">sievers.techsupport@veolia.com</=
a> Subject: RE: REQUEST FOR QUOTE| [ Case #: 06335=
935 ]
</div>
<div>
Hi Candice,&nbsp; 
&nbsp;
Can you please provide price and availability.
&nbsp;
Thanks,
Richard
&nbsp;
<div>
<div style=3D"border: none; border-top: solid #E1E1E1 1.0pt; padding: 3.0pt=
 0in 0in 0in;">
From: <a shape=3D"rect" href=3D"mailto:rcruz@sapasequipmen=
t.com" target=3D"_blank" rel=3D"noopener">rcruz@sapasequipment.com</a> &lt;=
<a shape=3D"rect" href=3D"mailto:rcruz@sapasequipment.com" target=3D"_blank=
" rel=3D"noopener">rcruz@sapasequipment.com</a>&gt; S=
ent: Wednesday, September 18, 2024 4:50 PM To:=
 'NAM AI Technical Support' &lt;<a shape=3D"rect" href=3D"mailto:sievers.te=
chsupport@veolia.com" target=3D"_blank" rel=3D"noopener">sievers.techsuppor=
t@veolia.com</a>&gt; Subject: RE: REQUEST FOR QUOT=
E| [ Case #: 06335935 ]
</div>
</div>
&nbsp;
Hi Candice,&nbsp; 
&nbsp;
Serial# 1911-4875
&nbsp;
Thanks, 
Richard
&nbsp;
<div style=3D"border: none; border-top: solid #E1E1E1 1.0pt; padding: 3.0pt=
 0in 0in 0in;">
From: NAM AI Technical Support &lt;<a shape=3D"rect" href=
=3D"mailto:sievers.techsupport@veolia.com" target=3D"_blank" rel=3D"noopene=
r">sievers.techsupport@veolia.com</a>&gt; Sent: W=
ednesday, September 18, 2024 4:39 PM To: <a shape=
=3D"rect" href=3D"mailto:rcruz@sapasequipment.com" target=3D"_blank" rel=3D=
"noopener">rcruz@sapasequipment.com</a> Subject: R=
E: REQUEST FOR QUOTE| [ Case #: 06335935 ]
</div>
&nbsp;
<div>
Good Afternoon,
</div>
<div>
&nbsp;
</div>
<div>
Can you provide the serial number of the instrument you will n=
eed a measurement module replacement for?&nbsp; I can provide a Factory or =
Field Service quote.&nbsp; &nbsp;
</div>
<div>
&nbsp;
</div>
<div>
Regards,
</div>
<div>
 Candice Baker Technical Support Water Tec=
hnologies &amp; Solutions Sievers Analytical Instruments=
 Tel: 1-888-245-25=
95 &ndash; US Toll Free 6060 Spine Rd Boulder, 80301 USA <a shape=3D"rect" href=3D"http://www=
.watertechnologies.com/sievers" target=3D"_blank" rel=3D"noopener">www.wate=
rtechnologies.com/sievers</a>
</div>
<div>
&nbsp;
</div>
<div>
&nbsp;
</div>
<div>
&nbsp;
</div>
<div>
--------------- Original Message --------------- <=
b>From: [rcruz@sapasequipment.com] Sent: 9/17/=
2024, 4:31 PM To: <a shape=3D"rect" href=3D"mailto=
:nam.fulfillment.sievers@veolia.com" target=3D"_blank" rel=3D"noopener">nam=
.fulfillment.sievers@veolia.com</a> Subject: RE: R=
EQUEST FOR QUOTE| [ Case #: 06335935 ]
</div>
<div>
Maria, 
&nbsp;
Thanks as always.
&nbsp;
<div style=3D"border: none; border-top: solid #E1E1E1 1.0pt; padding: 3.0pt=
 0in 0in 0in;">
From: NAM AI &lt;<a shape=3D"rect" href=3D"mailto:nam.fulf=
illment.sievers@veolia.com" target=3D"_blank" rel=3D"noopener">nam.fulfillm=
ent.sievers@veolia.com</a>&gt; Sent: Tuesday, Sep=
tember 17, 2024 5:11 PM To: <a shape=3D"rect" href=
=3D"mailto:rcruz@sapasequipment.com" target=3D"_blank" rel=3D"noopener">rcr=
uz@sapasequipment.com</a> Subject: RE: REQUEST FOR=
 QUOTE| [ Case #: 06335935 ]
</div>
&nbsp;
<div>
Hi Richard,&nbsp;
</div>
<div>
&nbsp;
</div>
<div>
I apologize for the delay, it looks like the correct part numb=
er is actually APK 77070-04, but that part is out of my scope so I sent you=
r request over to our tech support team. They should be following up with y=
ou!&nbsp;
</div>
<div>
 Regards, Maria C. Garcia Veolia WTS Analytical Instruments 6060 Spine Road Boulder, CO 80301 Tel: +1-800-255-6964 Op=
tion 3 Email: <a shape=3D"rect" href=3D"mailto:nam.fulfi=
llment.sievers@veolia.com" target=3D"_blank" rel=3D"noopener">nam.fulfillme=
nt.sievers@veolia.com</a> <a shape=3D"rect" href=3D"http=
://www.sieversinstruments.com" target=3D"_blank" rel=3D"noopener">www.sieve=
rsinstruments.com</a> Have questions =
about your instrument or don't know where to go? Check o=
ut our new Customer Landing Page! <a shape=3D"rect" href=
=3D"http://www.watertechnologies.com/welcome-sievers-instruments" target=3D=
"_blank" rel=3D"noopener">www.watertechnologies.com/welcome-sievers-instrum=
ents</a>
</div>
<div>
&nbsp;
</div>
<div>
&nbsp;
</div>
<div>
&nbsp;
</div>
<div>
--------------- Original Message --------------- <=
b>From: [rcruz@sapasequipment.com] Sent: 9/17/=
2024, 5:32 PM To: <a shape=3D"rect" href=3D"mailto=
:sievers.customercare@veolia.com" target=3D"_blank" rel=3D"noopener">siever=
s.customercare@veolia.com</a> Subject: RE: REQUEST=
 FOR QUOTE| [ Case #: 06335935 ]
</div>
<div>
Hi Maria,&nbsp; 
&nbsp;
Is there any update?&nbsp; 
&nbsp;
Thanks, 
Richard
&nbsp;
&nbsp;
<div>
<div style=3D"border: none; border-top: solid #E1E1E1 1.0pt; padding: 3.0pt=
 0in 0in 0in;">
From: <a shape=3D"rect" href=3D"mailto:rcruz@sapasequipmen=
t.com" target=3D"_blank" rel=3D"noopener">rcruz@sapasequipment.com</a> &lt;=
<a shape=3D"rect" href=3D"mailto:rcruz@sapasequipment.com" target=3D"_blank=
" rel=3D"noopener">rcruz@sapasequipment.com</a>&gt; S=
ent: Monday, September 16, 2024 2:27 PM To: 'N=
AM CSC AI' &lt;<a shape=3D"rect" href=3D"mailto:sievers.customercare@veolia=
.com" target=3D"_blank" rel=3D"noopener">sievers.customercare@veolia.com</a=
>&gt; Subject: REQUEST FOR QUOTE
</div>
</div>
&nbsp;
Hi Maria, 
&nbsp;
Can you please quote me price and availability for: (1) APK 77077-0=
1&nbsp;&nbsp; M series Measurement module kit. 
&nbsp;
Thanks,
Richard
&nbsp;
Richard Cruz
Owner
&nbsp;
&nbsp; 713-502-3780
&nbsp; <a shape=3D"rect" href=3D"mailto:amora@s=
apasequipment.com" target=3D"_blank" rel=3D"noopener">rcruz@sapaseq=
uipment.com</a>
&nbsp; <a shape=3D"rect" href=3D"http://www.sapasequipment.com=
" target=3D"_blank" rel=3D"noopener">www.sapasequipment.com</a>
&nbsp;
&nbsp;
&nbsp;
&nbsp;
&nbsp;
<div style=3D"border: none; border-top: solid #E1E1E1 1.0pt; padding: 3.0pt=
 0in 0in 0in;">
From: NAM CSC AI &lt;<a shape=3D"rect" href=3D"mailto:siev=
ers.customercare@veolia.com" target=3D"_blank" rel=3D"noopener">sievers.cus=
tomercare@veolia.com</a>&gt; Sent: Thursday, Apri=
l 11, 2024 12:30 PM To: <a shape=3D"rect" href=3D"=
mailto:rcruz@sapasequipment.com" target=3D"_blank" rel=3D"noopener">rcruz@s=
apasequipment.com</a> Subject: RE: REQUEST FOR QUO=
TE| [ Case #: 06060599 ]
</div>
&nbsp;
<div>
Hi Richard,
</div>
<div>
&nbsp;
</div>
<div>
Thank you for that information, I've attached a quote here for=
 you and I am showing that this item is currently in stock so it should shi=
p out fairly soon after we process the PO. Please let me know if you have a=
ny questions.&nbsp;
</div>
<div>
 Regards, Maria C. Garcia Customer Order and Fulfillment Speci=
alist Veolia WTS Analytical Instruments, Inc 1-800-255-6964 option 3
</div>
<div>
&nbsp;
</div>
<div>
&nbsp;
</div>
<div>
&nbsp;
</div>
<div>
--------------- Original Message --------------- <=
b>From: [rcruz@sapasequipment.com] Sent: 4/11/=
2024, 10:48 AM To: <a shape=3D"rect" href=3D"mailt=
o:sievers.customercare@veolia.com" target=3D"_blank" rel=3D"noopener">sieve=
rs.customercare@veolia.com</a> Subject: RE: REQUES=
T FOR QUOTE| [ Case #: 06060599 ]
</div>
<div>
Further details:&nbsp; CAPK 74720-01 / 500RL &nbsp;Ethernet =
System Board Kit
&nbsp;
<div>
<div style=3D"border: none; border-top: solid #E1E1E1 1.0pt; padding: 3.0pt=
 0in 0in 0in;">
From: <a shape=3D"rect" href=3D"mailto:rcruz@sapasequipmen=
t.com" target=3D"_blank" rel=3D"noopener">rcruz@sapasequipment.com</a> &lt;=
<a shape=3D"rect" href=3D"mailto:rcruz@sapasequipment.com" target=3D"_blank=
" rel=3D"noopener">rcruz@sapasequipment.com</a>&gt; S=
ent: Thursday, April 11, 2024 9:23 AM To: 'NAM=
 CSC AI' &lt;<a shape=3D"rect" href=3D"mailto:sievers.customercare@veolia.c=
om" target=3D"_blank" rel=3D"noopener">sievers.customercare@veolia.com</a>&=
gt; Subject: RE: REQUEST FOR QUOTE| [ Case #: 0605=
6395 ]
</div>
</div>
&nbsp;
Hi Maria, 
&nbsp;
Let me know if this helps: The description is "500RL System Board K=
it"
&nbsp;
<div>
<div style=3D"border: none; border-top: solid #E1E1E1 1.0pt; padding: 3.0pt=
 0in 0in 0in;">
From: <a shape=3D"rect" href=3D"mailto:rcruz@sapasequipmen=
t.com" target=3D"_blank" rel=3D"noopener">rcruz@sapasequipment.com</a> &lt;=
<a shape=3D"rect" href=3D"mailto:rcruz@sapasequipment.com" target=3D"_blank=
" rel=3D"noopener">rcruz@sapasequipment.com</a>&gt; S=
ent: Thursday, April 11, 2024 7:14 AM To: 'NAM=
 CSC AI' &lt;<a shape=3D"rect" href=3D"mailto:sievers.customercare@veolia.c=
om" target=3D"_blank" rel=3D"noopener">sievers.customercare@veolia.com</a>&=
gt; Subject: RE: REQUEST FOR QUOTE| [ Case #: 0605=
6395 ]
</div>
</div>
&nbsp;
Thanks Maria,&nbsp; 
&nbsp;
In the meantime, I am seeking further clarification.
&nbsp;
Best
Rich
&nbsp;
<div style=3D"border: none; border-top: solid #E1E1E1 1.0pt; padding: 3.0pt=
 0in 0in 0in;">
From: NAM CSC AI &lt;<a shape=3D"rect" href=3D"mailto:siev=
ers.customercare@veolia.com" target=3D"_blank" rel=3D"noopener">sievers.cus=
tomercare@veolia.com</a>&gt; Sent: Wednesday, Apr=
il 10, 2024 5:43 PM To: <a shape=3D"rect" href=3D"=
mailto:rcruz@sapasequipment.com" target=3D"_blank" rel=3D"noopener">rcruz@s=
apasequipment.com</a> Subject: RE: REQUEST FOR QUO=
TE| [ Case #: 06056395 ]
</div>
&nbsp;
<div>
Hi Richard,
</div>
<div>
&nbsp;
</div>
<div>
I am working on this request however I am not showing that APK=
 74070&nbsp; is a part number.. I reached out to our tech support team, and=
 they are asking if this is a 500RL or RLE, or if you have a serial number =
for the instrument, we can try to find the corresponding system board for i=
t.&nbsp;
</div>
<div>
 Regards, Maria C. Garcia Customer Order an=
d Fulfillment Specialist Veolia WTS Analytical Instrumen=
ts, Inc 1-800-255-6964 option 3
</div>
<div>
&nbsp;
</div>
<div>
&nbsp;
</div>
<div>
&nbsp;
</div>
<div>
--------------- Original Message --------------- <=
b>From: [rcruz@sapasequipment.com] Sent: 4/9/2=
024, 10:57 AM To: <a shape=3D"rect" href=3D"mailto=
:sievers.customercare@veolia.com" target=3D"_blank" rel=3D"noopener">siever=
s.customercare@veolia.com</a> Subject: REQUEST FOR=
 QUOTE| [ Case #: 06056395 ]
</div>
<div>
Good morning Maria, 
&nbsp;
Trust this email finds you well.&nbsp; Kindly quote and provide ava=
ilability for the following: APK 74070 - 500RL system board
&nbsp;
Thanks,
Rich
Richard Cruz
Owner
&nbsp;
&nbsp; 713-502-3780
&nbsp; <a shape=3D"rect" href=3D"mailto:amora@sapase=
quipment.com" target=3D"_blank" rel=3D"noopener">rc=
ruz@sapasequipment.com</a>
&nbsp; <a shape=3D"rect" href=3D"http://www.sapasequipment.com" tar=
get=3D"_blank" rel=3D"noopener">www.sapa=
sequipment.com</a>
&nbsp;
&nbsp;
&nbsp;
&nbsp;
&nbsp;
&nbsp;
<div>
<div style=3D"border: none; border-top: solid #E1E1E1 1.0pt; padding: 3.0pt=
 0in 0in 0in;">
From: NAM CSC AI &lt;<a shape=3D"rect" href=3D"mailto:siev=
ers.customercare@veolia.com" target=3D"_blank" rel=3D"noopener">sievers.cus=
tomercare@veolia.com</a>&gt; Sent: Monday, March =
11, 2024 1:32 PM To: <a shape=3D"rect" href=3D"mai=
lto:rcruz@sapasequipment.com" target=3D"_blank" rel=3D"noopener">rcruz@sapa=
sequipment.com</a> Subject: RE: PURCHASE ORDER| [ =
Case #: 06003503 ]
</div>
</div>
&nbsp;
Hi Richard,&nbsp; I apologize f=
or the delay, the order has been processed and will ship out today 03/11. T=
his is shipping ground, if you would like for me to try to have this ship o=
ut overnight, please let me know, I might still have a little bit of time t=
o change that.&nbsp; Sales Order 77788=
87 PO#&nbsp;I - 070224A&nbsp; Regards, =
Maria C. Garcia Customer Order and Fulfillment Specialist=
 Veolia WTS Analytical Instruments, Inc 1-800-255-6964 option 3 --------------- Original Message --------------- <b=
>From: [rcruz@sapasequipment.com] Sent: 3/11/2=
024, 1:04 PM To: <a shape=3D"rect" href=3D"mailto:=
sievers.customercare@veolia.com" target=3D"_blank" rel=3D"noopener">sievers=
.customercare@veolia.com</a> Subject: RE: PURCHASE=
 ORDER| [ Case #: 06003503 ]
<div>
Hi Maria,
&nbsp;
Trust you had an enjoyable weekend.&nbsp; Havent received confirmat=
ion on order yet and am needing these items rather urgently.&nbsp; Can you =
please look into this.
&nbsp;
Thanks
Rich
&nbsp;
<div>
<div style=3D"border: none; border-top: solid #E1E1E1 1.0pt; padding: 3.0pt=
 0in 0in 0in;">
From: <a shape=3D"rect" href=3D"mailto:rcruz@sapasequipmen=
t.com" target=3D"_blank" rel=3D"noopener">rcruz@sapasequipment.com</a> &lt;=
<a shape=3D"rect" href=3D"mailto:rcruz@sapasequipment.com" target=3D"_blank=
" rel=3D"noopener">rcruz@sapasequipment.com</a>&gt; Se=
nt: Thursday, March 7, 2024 4:17 PM To: 'NAM C=
SC AI' &lt;<a shape=3D"rect" href=3D"mailto:sievers.customercare@veolia.com=
" target=3D"_blank" rel=3D"noopener">sievers.customercare@veolia.com</a>&gt=
; Subject: PURCHASE ORDER
</div>
</div>
&nbsp;
Hi Maria, 
&nbsp;
Please place the following order.
&nbsp;
Thanks,
Richard
&nbsp;
Richard Cruz
Owner
&nbsp;
&nbsp; 713-502-3780
&nbsp; <a shape=3D"rect" href=3D"mailto:amora@s=
apasequipment.com" target=3D"_blank" rel=3D"noopener">rcruz@sapaseq=
uipment.com</a>
&nbsp; <a shape=3D"rect" href=3D"http://www.sapasequipment.com=
" target=3D"_blank" rel=3D"noopener">www.sapasequipment.com</a>
&nbsp;
&nbsp;
&nbsp;
&nbsp;
&nbsp;
<div>
<div style=3D"border: none; border-top: solid #E1E1E1 1.0pt; padding: 3.0pt=
 0in 0in 0in;">
From: NAM CSC AI &lt;<a shape=3D"rect" href=3D"mailto:siev=
ers.customercare@veolia.com" target=3D"_blank" rel=3D"noopener">sievers.cus=
tomercare@veolia.com</a>&gt; Sent: Wednesday, Febr=
uary 28, 2024 11:17 AM To: <a shape=3D"rect" href=
=3D"mailto:rcruz@sapasequipment.com" target=3D"_blank" rel=3D"noopener">rcr=
uz@sapasequipment.com</a> Subject: RE: FW: Part # =
RE: PLEASE QUOTE| [ Case #: 05940492 ]
</div>
</div>
&nbsp;
Hi Richard, This is a low stock=
 item, but I am showing to have a few available at the moment so we should =
be able to get that order out for you!&nbsp; Regards, Maria C. Garcia Customer Order and Fulfillment Specialist Veo=
lia WTS Analytical Instruments, Inc 1-800-255-6964 option=
 3 --------------- =
Original Message --------------- From: [rcruz@sapa=
sequipment.com] Sent: 2/28/2024, 11:39 AM To: <a shape=3D"rect" href=3D"mailto:sievers.customercare@=
veolia.com" target=3D"_blank" rel=3D"noopener">sievers.customercare@veolia.=
com</a> Subject: FW: Part # RE: PLEASE QUOTE| [ Ca=
se #: 05940492 ] &nbsp;
<div>
Hi Maria,
&nbsp;
We are about to place this order. Can you please update availabilit=
y?&nbsp; 
&nbsp;
Thanks,
Rich
&nbsp;
Richard Cruz
Owner
&nbsp;
&nbsp; 713-502-3780
&nbsp; <a shape=3D"rect" href=3D"mailto:amora@s=
apasequipment.com" target=3D"_blank" rel=3D"noopener">rcruz@sapaseq=
uipment.com</a>
&nbsp; <a shape=3D"rect" href=3D"http://www.sapasequipment.com=
" target=3D"_blank" rel=3D"noopener">www.sapasequipment.com</a>
&nbsp;
&nbsp;
&nbsp;
&nbsp;
&nbsp;
&nbsp;
<div>
<div style=3D"border: none; border-top: solid #E1E1E1 1.0pt; padding: 3.0pt=
 0in 0in 0in;">
From: NAM CSC AI &lt;<a shape=3D"rect" href=3D"mailto:siev=
ers.customercare@veolia.com" target=3D"_blank" rel=3D"noopener">sievers.cus=
tomercare@veolia.com</a>&gt; Sent: Monday, Februar=
y 5, 2024 10:44 AM To: <a shape=3D"rect" href=3D"m=
ailto:rcruz@sapasequipment.com" target=3D"_blank" rel=3D"noopener">rcruz@sa=
pasequipment.com</a> Subject: RE: Part # RE: PLEAS=
E QUOTE| [ Case #: 05940492 ]
</div>
</div>
&nbsp;
Hi Rich, I've attached a =
copy of the quote here for you, please let me know if you have any question=
s.&nbsp; Regards, <b=
r clear=3D"none">Maria C. Garcia Customer Order and Fulfi=
llment Specialist Veolia WTS Analytical Instruments, Inc<=
br clear=3D"none">1-800-255-6964 option 3 --------------- Original Message --------------- From: [rcruz@sapasequipment.com] <b=
>Sent: 2/2/2024, 4:15 PM To: <a shape=3D"rect"=
 href=3D"mailto:sievers.customercare@veolia.com" target=3D"_blank" rel=3D"n=
oopener">sievers.customercare@veolia.com</a> Subject:<=
/b> RE: Part # RE: PLEASE QUOTE| [ Case #: 05940492 ] <br=
 clear=3D"none">&nbsp;
<div>
Hi Maria,
&nbsp;
It is the board that controls conductivity measurement for the M=
9 lab TOC
&nbsp;
Thanks for your support and please let me know if you need further =
details. 
&nbsp;
Rich
&nbsp;
&nbsp;
<div>
<div style=3D"border: none; border-top: solid #E1E1E1 1.0pt; padding: 3.0pt=
 0in 0in 0in;">
From: <a shape=3D"rect" href=3D"mailto:rcruz@sapasequipmen=
t.com" target=3D"_blank" rel=3D"noopener">rcruz@sapasequipment.com</a> &lt;=
<a shape=3D"rect" href=3D"mailto:rcruz@sapasequipment.com" target=3D"_blank=
" rel=3D"noopener">rcruz@sapasequipment.com</a>&gt; Se=
nt: Friday, February 2, 2024 12:52 PM To: 'NAM=
 CSC AI' &lt;<a shape=3D"rect" href=3D"mailto:sievers.customercare@veolia.c=
om" target=3D"_blank" rel=3D"noopener">sievers.customercare@veolia.com</a>&=
gt; Subject: RE: Part # RE: PLEASE QUOTE| [ Case #=
: 05935933 ]
</div>
</div>
&nbsp;
Thanks Maria; we are double checking. 
&nbsp;
BR
&nbsp;
<div>
<div style=3D"border: none; border-top: solid #E1E1E1 1.0pt; padding: 3.0pt=
 0in 0in 0in;">
From: NAM CSC AI &lt;<a shape=3D"rect" href=3D"mailto:siev=
ers.customercare@veolia.com" target=3D"_blank" rel=3D"noopener">sievers.cus=
tomercare@veolia.com</a>&gt; Sent: Thursday, Febru=
ary 1, 2024 4:10 PM To: <a shape=3D"rect" href=3D"=
mailto:rcruz@sapasequipment.com" target=3D"_blank" rel=3D"noopener">rcruz@s=
apasequipment.com</a> Subject: Part # RE: PLEASE Q=
UOTE| [ Case #: 05935933 ]
</div>
</div>
&nbsp;
Hi Richard, I hope you're doing=
 well! I am currently working on this =
request for you, I'm not getting any search results for this part number th=
ought, could you tell me what it is you're looking for, and I can reach out=
 to our tech support team and see if I can get a part # to quote. ? Regards, Maria C. Garcia Customer Order and Fulfillment Specialis=
t Veolia WTS Analytical Instruments, Inc 1-800-255-6964 option 3 --------------- Original Message --------------- <=
b>From: [rcruz@sapasequipment.com] Sent: 2/1/2=
024, 3:23 PM To: <a shape=3D"rect" href=3D"mailto:=
sievers.customercare@veolia.com" target=3D"_blank" rel=3D"noopener">sievers=
.customercare@veolia.com</a> Subject: PLEASE QUOTE=
| [ Case #: 05935933 ] &nbsp;
<div>
Hi Maria(or to whom concerns,
&nbsp;
Trust this email finds you well.&nbsp; Please quote price and =
availability:
&nbsp;
(1)APC 77015-03 REV.C
&nbsp;
Thanks,
Rich
&nbsp;
Richard Cruz
Owner
Sapas LLC
&nbsp;
&nbsp; 713-502-3780
&nbsp; <a shape=3D"rect" href=3D"mailto:amora@s=
apasequipment.com" target=3D"_blank" rel=3D"noopener">rcruz@sapaseq=
uipment.com</a>
&nbsp; <a shape=3D"rect" href=3D"http://www.sapasequipment.com=
" target=3D"_blank" rel=3D"noopener">www=
.sapasequipment.com</a>
&nbsp;
&nbsp;
</div>
&nbsp;
</div>
&nbsp;
</div>
&nbsp;
</div>
<img id=3D"_x0000_i1030" border=3D"0" width=3D"1" height=3D"1"=
 style=3D"width: .0069in; height: .0069in;" src=3D"https://gew.my.salesforc=
e.com/servlet/servlet.ImageServer?oid=3D00DG0000000l66K&amp;esid=3D0188Y000=
01HCqcY&amp;from=3Dint">
</div>
<img id=3D"_x0000_i1029" border=3D"0" width=3D"1" height=3D"1"=
 style=3D"width: .0069in; height: .0069in;" src=3D"https://gew.my.salesforc=
e.com/servlet/servlet.ImageServer?oid=3D00DG0000000l66K&amp;esid=3D0188Y000=
01GW2tA&amp;from=3Dint">
</div>
<img id=3D"_x0000_i1028" border=3D"0" width=3D"1" height=3D"1"=
 style=3D"width: .0069in; height: .0069in;" src=3D"https://gew.my.salesforc=
e.com/servlet/servlet.ImageServer?oid=3D00DG0000000l66K&amp;esid=3D0188Y000=
01GW5qn&amp;from=3Dint">
</div>
<img id=3D"_x0000_i1027" border=3D"0" width=3D"1" height=3D"1"=
 style=3D"width: .0069in; height: .0069in;" src=3D"https://gew.my.salesforc=
e.com/servlet/servlet.ImageServer?oid=3D00DG0000000l66K&amp;esid=3D018Pe000=
00B9rjV&amp;from=3Dint">
</div>
<img id=3D"_x0000_i1026" border=3D"0" width=3D"1" height=3D"1"=
 style=3D"width: .0069in; height: .0069in;" src=3D"https://gew.my.salesforc=
e.com/servlet/servlet.ImageServer?oid=3D00DG0000000l66K&amp;esid=3D018Pe000=
00BDCZl&amp;from=3Dint">
</div>
<img id=3D"_x0000_i1025" border=3D"0" width=3D"1" he=
ight=3D"1" style=3D"width: .0138in; height: .0138in;" src=3D"https://gew.my=
.salesforce.com/servlet/servlet.ImageServer?oid=3D00DG0000000l66K&amp;esid=
=3D018Pe00000BHw7j&amp;from=3Dint">
</div>
<div><img src=3D"https://gew.my.salesforce.com/servlet/servlet.ImageServer?=
oid=3D00DG0000000l66K&amp;esid=3D018Pe00000BIREk&amp;from=3Dint"></div><img=
 src=3D"https://gew.my.salesforce.com/servlet/servlet.ImageServer?oid=3D00D=
G0000000l66K&esid=3D018Pe00000BIWBC&from=3Dext"></html>
------=_Part_12447_478552614.1726843602636--

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