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Envelope-to: rcruz@sapasequipment.com
Delivery-date: Thu, 10 Oct 2024 13:57:05 -0400
Date: Thu, 10 Oct 2024 17:56:22 +0000
From: TaskRabbit Support <help@taskrabbit.com>
Reply-To: TaskRabbit Support <help@taskrabbit.com>
To: RICHARD CRUZ <rcruz@sapasequipment.com>
Message-ID: <GVW27N6ZN9Z_670815464d680_5739bc1105c0_sprut@zendesk.com>
In-Reply-To: <GVW27N6ZN9Z@zendesk.com>
Subject: Your ticket Call with Richard Cruz - 9150682 has been updated!
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##- Please type your reply above this line -##=0D
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Eina, Oct 10, 2024, 10:56=E2=80=AFAM PDT=0D
=0D
Hi Richard,=0D
=0D
I=E2=80=99m so sorry to hear about your recent experience using Taskrabbi=
t. I=E2=80=99m here to help investigate further to get you to a resolutio=
n.=0D
=0D
To keep your case moving forward, I need to gather more information from =
you.=0D
=0D
Please reply here by **10/25/2024** with the following applicable informa=
tion:=0D
=0D
=0D
- Summary of what went wrong on the task=0D
- Detail shots and full-length photos relevant to your concern=0D
=0D
I know this ask may seem like a lot, but this information will help our t=
eam better understand the scope of this issue to ensure we=E2=80=99re abl=
e to offer a resolution that best suits your situation.=0D
=0D
Please keep in mind, that to keep this case open, we need the information=
 within 14 days.=0D
=0D
Thanks for letting us know about your situation and we look forward to he=
aring from you soon!=0D
=0D
Best Regards,=0D
=0D
Eina.=0D
TaskRabbit Customer Support - help.tr.co=0D
"We're here to help!"=0D
_- US (844) 340-8275 | 8:30 AM - 6:30 PM CT_=0D
_- CA (647) 800-4789 | 8:30 AM - 6:30 PM CT_=0D
=0D
=0D
=0D
=0D
=0D
=0D
=0D
=0D
=0D
[GVW27N-6ZN9Z]=

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    <div style=3D"color: #b5b5b5;">##- Please type your reply above this =
line -##</div>=0D
    <p dir=3D"ltr"></p><div style=3D"margin-top: 25px" data-version=3D"2"=
><table class=3D"zd-liquid-comment" width=3D"100%" cellpadding=3D"0" cell=
spacing=3D"0" border=3D"0" role=3D"presentation">  <tbody><tr>    <td wid=
th=3D"100%" style=3D"padding: 15px 0; border-top: 1px dotted #c5c5c5;">  =
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line-height: 18px; margin-bottom: 0; margin-top: 0; padding: 0; color:#1b=
1d1e;" dir=3D"ltr">                                                <stron=
g>Eina</strong> (Taskrabbit Support)                                     =
     </p>            <p style=3D"font-family:'Lucida Grande','Lucida Sans=
 Unicode','Lucida Sans',Verdana,Tahoma,sans-serif; font-size: 13px; line-=
height: 25px; margin-bottom: 15px; margin-top: 0; padding: 0; color:#bbbb=
bb;" dir=3D"ltr">              Oct 10, 2024, 10:56=E2=80=AFAM PDT        =
    </p>                                    <div class=3D"zd-comment" dir=
=3D"auto" style=3D"color: #2b2e2f; line-height: 22px; margin: 15px 0;">Hi=
 Richard,<br><br>I=E2=80=99m so sorry to hear about your recent experienc=
e using Taskrabbit. I=E2=80=99m here to help investigate further to get y=
ou to a resolution.<br><br>To keep your case moving forward, I need to ga=
ther more information from you.<br><br>Please reply here by <strong>10/25=
/2024</strong> with the following applicable information:<br>&nbsp;<br><u=
l style=3D"padding-left: 15px; list-style-type: disc; margin: 10px 0 15px=
 30px;" dir=3D"auto"><li style=3D"line-height: 22px; margin: 10px 0;">Sum=
mary of what went wrong on the task</li><li style=3D"line-height: 22px; m=
argin: 10px 0;">Detail shots and full-length photos relevant to your conc=
ern</li></ul><br>I know this ask may seem like a lot, but this informatio=
n will help our team better understand the scope of this issue to ensure =
we=E2=80=99re able to offer a resolution that best suits your situation.<=
br>&nbsp;<br>Please keep in mind, that to keep this case open, we need th=
e information within 14 days.<br>&nbsp;<br>Thanks for letting us know abo=
ut your situation and we look forward to hearing from you soon!<br><div c=
lass=3D"signature"><p dir=3D"ltr" style=3D"color: #2b2e2f; line-height: 2=
2px; margin: 15px 0;">Best Regards,</p><p dir=3D"ltr" style=3D"color: #2b=
2e2f; line-height: 22px; margin: 15px 0;">Eina.<br>=0D
TaskRabbit Customer Support - <a href=3D"https://help.tr.co" rel=3D"noref=
errer">help.tr.co</a><br>=0D
"We're here to help!"<br><em>- US&nbsp;(844) 340-8275&nbsp;| 8:30 AM - 6:=
30 PM CT</em><br><em>- CA&nbsp;(647) 800-4789&nbsp;| 8:30 AM - 6:30 PM CT=
</em></p></div></div><p dir=3D"ltr">                      </p></td>      =
  </tr>      </tbody></table>    </td>  </tr></tbody></table></div>=0D
    <div style=3D"color: #aaaaaa; margin: 10px 0 14px 0; padding-top: 10p=
x; border-top: 1px solid #eeeeee;">=0D
     This email is a service from Taskrabbit Support.=0D
    </div>=0D
  </div>=0D
<span style=3D"color:#FFFFFF" aria-hidden=3D"true" class=3D"zd_encoded_id=
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